Moto E4 XT1763 - bootloop Erasing logo - not option to recovery mode - Moto E4 Questions & Answers

Hi Guys.
My neighbor asked me to check his appliance.
The device is turning on, loading the Motorola Android logo, and after that it starts loading a logo in a circle written `Erasing`.
I already tried holding the ``Power`` button and volume down. But it still remains in bootloop.
I already pulled the battery and tried the process several times, with no solution.

Any suggestions? Please!

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I'm new to android, my friend gave me this defy with android 2.3.6. When i was using it, it suddenly turned off. I removed and inserted battery to reset but it was still rolling the logo M, and after that the screen darken and turn off. I read many topics, I tried to go to stock recovery by holding volume - and power button but it stuck at M logo with no animation. I can still access the bootloader and connect to rsd.
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anybody helps my please
pavolusa said:
I'm new to android, my friend gave me this defy with android 2.3.6. When i was using it, it suddenly turned off. I removed and inserted battery to reset but it was still rolling the logo M, and after that the screen darken and turn off. I read many topics, I tried to go to stock recovery by holding volume - and power button but it stuck at M logo with no animation. I can still access the bootloader and connect to rsd.
Anybody helps me pls !
Click to expand...
Click to collapse
Then try doing a SBF flash if you can't access stock recovery too(seems strange) ! Now try again and do a data wipe from stock recovery(After SBF flash) next if it do not work go to service center!

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