Hello, I have a problem with my phone, I got it from the USA living in Poland and as till today it's my main phone and few problems happens, I cannot send and recieve mms'es anymome, sometimes when I call I hear other person doesn't hear me while I do. My question is: will install EU update (that hopefully has my native) help? And if yes, how to do this without bricking my device? I don't really need root but if required I may risk it.
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Hello
I noticed a very annoying bug at my phone: sometimes when I end a call the phone function stalls (the icon on the upper bar shows conversation in progress)
The only way to use the phone function again is to soft reset it. Lately I get the same problem but without the icon that shows conversation in progress. During this time all the incoming calls are not prompted. Basically on the caller side my phone "rings" but my phone doesn't even notice the incoming call. This prevents me from receiving very important calls that affect my business.
I cannot upgrade my ROM (1.14.479.3 ) since there is no official version for my region.
Any of you have this problem ? Shall I bring it to service ?
Please tell me your thoughts
SR
seems like a software issue, which region is your phone in? have you tried updating your software through HTC website?
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
i had the same problem after installed a hot fix from HTC, even hard reset and reinstall the ICR program the phone just lockup when I made a call. I can talk in that call but the whole phone just won't response to any keys or touch screen. After 2 days playing around with countless hard reset I decided to flash the same ROM from computer and the problem seems gone now.
SneakyR said:
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
Click to expand...
Click to collapse
Sure you can You are currently using a WWE ROM right? You can use USPL or HSPL to flash a newer official WWE ROM. In the event you need to return the phone just flash the original ROM (and SPL) back to your phone and they will never know. The original ROM you are running now is available on the Wiki, and here is a direct link. If you need help flashing ROM's you can read the guide in my signature and post questions in that thread
On a side note- I have had that issue before as well. It does seem like a bug in some software on the ROM as flashing different ROM's seems to make it go away (or reappear )
My phone's screen stopped responding few weeks ago and I brought it to service. They changed its front side with a brand new one (I am not sure if the screen only because I even get better audio quality during calls). I am telling you this just to underline that when I took it back from service the ROM was flashed again (same version though) because the menus used to be in English and now they are in Romanian. So if I am not mistaking my hard resets + services ROM flashing (into the same version though ) didn't fix this issue.
@Digital Outcast:
I am aware that I am able to use a newer ROM. I read the wiki and I know how to do it but if for some reason what I mentioned above (screen completely stopped responding and it was changed) happens while the new ROM is on the phone I will lose my warranty.
Since I opened this issue I changed the sim with a newer one. The old one was 7 years old...
Thank you for your feedback and for letting me know I am not the only phone owner having this annoying bug.
As stated by Tnyynt on another thread
Official updates go by as original ROM, they install without HardSPL if there is an update for your version of the device, so if you have an Official ROM which you have flashed, there's no need to worry for warranty.
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Click to collapse
Basically, any of the official rom updates for your device available on HTC or wiki can be flashed to your phone without HSPL or USPL and will not void warranty.
I tried with this one but when I insert my serial it says its not available for my region.
http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=2
Still I managed to download it using some serial I found on the web. But when I started the flashing process it says its not meant for my phone and aborted
Is your phone branded? Did you get it new? I ask because it doesn't look like it was a WWE device...
I bought it brand new from an online store. I didn't buy it from a provider like Vodafone or Orange.
One of my colleagues bought it from Vodafone few days ago and he has exactly the same ROM version as I have. None of us is able to download the previously mentioned ROM version from HTC website using the imei.
RUU_BlackStone_HTC_WWE_EastEurope_1.14.479.3_Radio _52.49a.25.26_1.09.25.14_Ship is the ROM you currently have on your phone. There are no "official" updates for your particular CID.
Your real only current choice if you want to flash a newer HTC ROM would be to use USPL or HSPL and flash another official WWE ROM. You could always flash back the original if you needed to return the phone for warranty purposes. Sorry bud.
Thanks for summing it up for me.
PS: changing the sim with a newer one did not help, in case somone wants to do this.
My phone dtarted yesterday losing band signal..
cant call or text...
Only when i manually secarch for operators , it founds but after 5 secs...looses again...
someone know wtf is this ??????
i havent done anything...he just startd this alone...:S
i only have it for 2 months....damm
any help ?????????
Backup/hard reset/see what happens/use your warranty.
Have you customised your device in any way?
If you have already flashed a HSPL i would recommend trying different Radio ROMs to see if there is one that works better for you
http://forum.xda-developers.com/showthread.php?t=547276
Make sure you know what you are doing before attempting anything that requires flashing. You can always ask here for help.
Edit: Don't forget that the occasional problem may be with your carrier rather than with the phone itself!
any luck???
Hi! I hope that there is someone here able to help me...
I`m having the following issue:
My brand new phone Nexus 4 ( unrooted ) was fine until i have decided to roll out the 4.2.2 update directly from "check for software" tab.
After this update, I`m not able to hear anyone when I`m calling someone. The connection is made and the seconds keep running...but I can`t hear the other person and the other person can`t hear me as well.
I read here that it could be a problem with radio baseband. I looked into About phone tab but the radio version is .48
In the meantime i tried to downgrade to 4.2.1 and even to 4.2 with radio .33 but in call audio is still not working
What else can I do? I`m opened to suggestions.
I flashed PacMan Rom from here which is great but the issue is still not fixed. I`m attaching a picture from my current "about phone" tab.
Any suggestions?
PS: If I dial the emergency number "112" I`m able to hear the other person and she can hear me too ... just tested. So..I don`t think that`s a hardware issue. Right ?
PS2: I`m sure that the phone speaker and microphone are fine since i`m able to do voice search, watching youtube videos, etc.
Thank you! I really hope that someone will have a clue about what`s going on with my device.
If needed I can provide any other additional information or generate a bugreport.
Thank you!
hitronro said:
Hi! I hope that there is someone here able to help me...
I`m having the following issue:
My brand new phone Nexus 4 ( unrooted ) was fine until i have decided to roll out the 4.2.2 update directly from "check for software" tab.
After this update, I`m not able to hear anyone when I`m calling someone. The connection is made and the seconds keep running...but I can`t hear the other person and the other person can`t hear me as well.
I read here that it could be a problem with radio baseband. I looked into About phone tab but the radio version is .48
In the meantime i tried to downgrade to 4.2.1 and even to 4.2 with radio .33 but in call audio is still not working
What else can I do? I`m opened to suggestions.
I flashed PacMan Rom from here which is great but the issue is still not fixed. I`m attaching a picture from my current "about phone" tab.
Any suggestions?
PS: If I dial the emergency number "112" I`m able to hear the other person and she can hear me too ... just tested. So..I don`t think that`s a hardware issue. Right ?
PS2: I`m sure that the phone speaker and microphone are fine since i`m able to do voice search, watching youtube videos, etc.
Thank you! I really hope that someone will have a clue about what`s going on with my device.
If needed I can provide any other additional information or generate a bugreport.
Thank you!
Click to expand...
Click to collapse
Flash back baseband .48. It worked for me. I had the same issue.
Sent from my Nexus 4 using Tapatalk 2
Thanks for your reply, but already tried that with no luck
Any other suggestions?
I had the same issue, but flasing the 4.2.2 base band solved the problem.
Before that, I rolled back to 4.2.1 (stock reset), then update to 4.2.2.
Yeah...I tried this as well but still can`t hear anyone.
I tried with some old baseband as well. Nothing seems to work.
Don`t know what else should I try.
Basically I tried 4.2 with all 3 different basebands, then I tried 4.2.1 with all basebands, then I tried 4.2.2 with all basebands.
And I did the same for two other custom roms. Nothing seems to fix this issue.
But I still don`t think to be a hardware issue since I can hear the lady from 112(emergency number)
I think that it might be something related to the Radio Band Frequency or something like that.
When I`m in the "secret menu" *#*#4636#*#* most of the times, the phone is set up for "WCDMA Preferred " and I don`t know if this is OK or not.
I did try to change it to GSM only or other mods, but this didn`t fixed my issue.
Also when I try to hit the button from the lower right corner with Select Radio band, the app is crashing. See the 2 attached image of this post.
I read on this forum about this bug as well...and I even tried a custom ROM with this bug fixed. But the only option included in that ROM was "USA BAND" , and since I`m not in USA, I didn`t see the point on trying it. I didn`t want my phone to be locked on a USA BAND.
As far as I read, in the original version of 4.2.2 there should be around 6-7 different Radio Bands to choose from. But ...the original stock rom is crashing right now.
Any other points of view / solution?
Thank you!
Hi,
I had the same issue. No sound with 4.2.2, but everything fine with 4.2.1. There were also others symptoms with 4.2.2: very long boot time, and the PIN dialogbox did not show immediately after boot, but after several minutes.
I call the support and got my phone exchanged without much negociation. My first phone was a Rev_10 hardware. The new is a Rev_11, and the 4.2.2 update worked well on it.
May be a bad production batch...
Hi Guys ! Ireally hope you can help me !!! I purchased a lg g2 d802 on a website in germany (where i live). I updated my phone to lolipop. the update process finished without problem. now when i turned the phone on and wanted to use it, the touch screen was not properly working making the phone unusable. i processed a hard reset with the power and volume buttons but it didn t fix the problem. I messaged lg germany, with the imei number they found out that the phone is actually a version for the asian market, thing that i didn t know when i purchased the phone. i tried to get in touch with the website that sold me the phone but i can't. i don t get any answer from them. I guess the problem with the phone is that it was not made to work with the european lolipop update. does any one know, how i could fix that ? i am still a beginner with android. But i can understand technical stuffs quiet good.
ultimat971 said:
Hi Guys ! Ireally hope you can help me !!! I purchased a lg g2 d802 on a website in germany (where i live). I updated my phone to lolipop. the update process finished without problem. now when i turned the phone on and wanted to use it, the touch screen was not properly working making the phone unusable. i processed a hard reset with the power and volume buttons but it didn t fix the problem. I messaged lg germany, with the imei number they found out that the phone is actually a version for the asian market, thing that i didn t know when i purchased the phone. i tried to get in touch with the website that sold me the phone but i can't. i don t get any answer from them. I guess the problem with the phone is that it was not made to work with the european lolipop update. does any one know, how i could fix that ? i am still a beginner with android. But i can understand technical stuffs quiet good.
Click to expand...
Click to collapse
you need to open the phone and look at motherborad to be 100% sure about wich model/variant you have d802/d800/ls980 ect.
read the entire thread here. theres a video on how to.
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
raptorddd said:
you need to open the phone and look at motherborad to be 100% sure about wich model/variant you have d802/d800/ls980 ect.
read the entire thread here. theres a video on how to.
http://forum.xda-developers.com/lg-g2/general/warning-to-people-bought-phones-ebay-t2991195
Click to expand...
Click to collapse
Thanks Buddy,
I followed the last tipp of the publisher of the thread you forwarded to me and try to get my money back. It turned up that the Company who sold me the phone finally answered after i reported them to paypal. And now we found a solution to the problem.
Thanks a lot for your help still. I appreciate it.
ultimat971 said:
Thanks Buddy,
I followed the last tipp of the publisher of the thread you forwarded to me and try to get my money back. It turned up that the Company who sold me the phone finally answered after i reported them to paypal. And now we found a solution to the problem.
Thanks a lot for your help still. I appreciate it.
Click to expand...
Click to collapse
you welcomed, you could use that phone just had to flash the correct variant. unless you wanted what you pay for
raptorddd said:
you welcomed, you could use that phone just had to flash the correct variant. unless you wanted what you pay for
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Click to collapse
Yeah exactly ! I don't like to be cheated out
ok, i have another question : now i got another lg g2 on android 4.4.2, it was working perfectly, this time i made sure that it was an european variant before i process any update then i did update the phone and i had exactly the same problem like i had with the other phone. after the update is completed, the phone has touch screen problem. i read a lot of infos on internet and learned how to flash firmwares. i first flash my lg to android 5.0.2, it succeeded but still this screen problem, then i flashed it back to android 4.4.2 and still have this touch screen problem. i wonder now if it s not because i use windows 10 !!! could it be ??
ultimat971 said:
ok, i have another question : now i got another lg g2 on android 4.4.2, it was working perfectly, this time i made sure that it was an european variant before i process any update then i did update the phone and i had exactly the same problem like i had with the other phone. after the update is completed, the phone has touch screen problem. i read a lot of infos on internet and learned how to flash firmwares. i first flash my lg to android 5.0.2, it succeeded but still this screen problem, then i flashed it back to android 4.4.2 and still have this touch screen problem. i wonder now if it s not because i use windows 10 !!! could it be ??
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Click to collapse
am not sure and i dont think it matters . since i dont kow much about KK post this in the help thread in general.
English is not my native language.. Sorry for my bad writting..
I have a problem upgrading my edge plus from Lollypop to Marshmallow. It happens that after upgrading via odin and going with the firmware that supposedly belongs to me (G928GUBS2BPF3_G928GUUB2BPE4_G928GUBU2BPE4_HOME.tar.md5) succesfully, the phone starts saying that the sim is invalid, and i have no possibility of having any signal. If you need more information ask please! For me, an user (Noobuser) that doesnt know anything about flashing, its really hard to know where my trouble is and give you the right information.. (I can use the phone normally without the chip.. but that isnt it function)
Please if someone can help, I would really appreciate, Its getting me mad, Its a very expensive phone in my country (Argentina)
MiltrozosEDGE said:
English is not my native language.. Sorry for my bad writting..
I have a problem upgrading my edge plus from Lollypop to Marshmallow. It happens that after upgrading via odin and going with the firmware that supposedly belongs to me (G928GUBS2BPF3_G928GUUB2BPE4_G928GUBU2BPE4_HOME.tar.md5) succesfully, the phone starts saying that the sim is invalid, and i have no possibility of having any signal. If you need more information ask please! For me, an user (Noobuser) that doesnt know anything about flashing, its really hard to know where my trouble is and give you the right information.. (I can use the phone normally without the chip.. but that isnt it function)
Please if someone can help, I would really appreciate, Its getting me mad, Its a very expensive phone in my country (Argentina)
Click to expand...
Click to collapse
i think that you need to flash the modem for your phone.Happened to me too.