I recently got a Galaxy Fit2 (SM-R220) smartwatch as a gift, and upon looking at the accessory's "About band" in the Galaxy Wearable/Galaxy Fit2 Plugin, I noticed that my smartwatch's software version is R220XXU1AVB9. I searched it online to see if it's the latest update, but to my surprise, I couldn't find the software version anywhere — every website tells me that the latest update is "R220XXU1AVB8" (February 2022) and it's been driving me nuts.
I've had recent issues with having malware/spyware on my mobile devices, and it drove me nuts, so I fear that my smartwatch has been f*cked with. Speaking to Samsung experts has been a difficult task, and I've gone through most websites, threads/posts, and manuals/software information there is, and I still haven't found the current software version of this smartwatch.
This is the Samsung website for the Galaxy Fit2 smartwatch that I have.
Edit: Post-RealizationNow that I've given myself more time to look through the other details of the smartwatch, trying to register it on Samsung, I've come to find out that...
the model number (SM-R220NZKALTA) isn't recognized;
the serial number is incorrect.
I've come to terms with the fact it may just be a knock-off version of the authentic Galaxy Fit2, but some things just don't make any sense to me.
Edit 2: The AnswerI posted essentially the same text on Samsung Members when the issue started, and after a month, a Samsung expert finally responded to me. Their message to me said:
"Hello @Sentimental Sugarcube
We definitely understand your frustrations with not being able to register your Galaxy Fit2. Unfortunately, the model SM-R220NZKALTA is an international watch. This watch was manufactured for use in Latin America. International devices do not qualify for warranty in the United States and cannot be registered in the U.S. However, we were able to verify that the serial number you provided is valid. For support of this device, you will need to reach out to either the retailer or to Samsung Latin America."
Man, I was so damn sick at the time! I like that I'm able to identify and solve my technological issues now, rather than just get all paranoid over something I don't understand.
Related
Below is a copy of an email I sent to Samsung through their contact us link. It is my (perhaps naive) hope that this will bring some clarity to Region Lock issue in the Australasian region.
Dear Samsung Australia,
My question is two fold:
(Redacted first part of question- not pertinent to this issue)
Secondly, my next question refers to Region Lock. Does the new region lock measure implemented by Samsung influence the Australasian Galaxy Note 3 and Galaxy series in general? As a student (and Samsung fan who is influencing those around me to purchase Samsung products, such as my parents two Galaxy S3 devices and most likely impending Galaxy Note 10.1 2014 edition) I plan to use the Note 3 for as long as it will last me and would like to take comfort in the knowledge that if I purchase a 64GB variant from sources such as Kogan or a Samsung Experience store, that when I travel I won't have a Samsung Galaxy Note 3 "BRICK" but a phone that is able to use what ever sim card a region I visit may have. As a student I will be required to travel in the upcoming two years and the device I purchase, as a single father on low income, must be able to provide reliable communication from wherever I am in what ever countrry I might be so that I may keep in contact with my daughter in this period of time where I am away from her. Region locking a device that I have paid over 800 dollars for would be very counter productive to the whole notion of GSM.
On the note of Region locking I understand two things about it so far:
1. That it may be unlocked by a local Samsung Service center (for free I hope- but am unsure if it will cost)
2. That the impending update of Android 4.4 Kit Kat will implement Region Locking on Galaxy devices receiving the update.
What I would like to know is:
1. If the Australasion Note 3 (3G or 4G Variants) are Region Locked.?
2. If they are, is unlocking them at a service center free?
3. Will the roll out of Kit Kat Android 4.4 Relock a Region unlokced device ( because assuming unlocking an outright device is not free, I as a customer would then need to pay again to unlock the device again.)?
I desperately need to upgrade my device. The battery life is starting to die on me ( it is over 3 years old) and I desperately want to buy the Samsung Galaxy Note 3 as a Samsung loyalist who appreciates the innovation that Samsung provides. If you could provide me with the above information it will greatly help my decision as to whether I continue to support Samsung both personally as a customer and in an advisory role (which is quite strong willed and at constant countenance to those who have Apple products looking to upgrade- I can be quite persuasive) within my social (at University and College) and familial circles.
I sincerely hope that my questions can be answered as Samsung's Customer Focus and willingness to listen has played such a pivotal role in its great success and meteoric rise over the last few years.
Thank you for your time.
Hopefully this will bare some answer to the questions regarding Region Lock in Australia. I will keep the community posted.
I bought my OG NOTE from Hong Kong.
I think I might get the N3 from there aswell.
Why?
HK is the capital city of the travelling world.
Majority of businessmen need devices that work on many bands, and with ease.
Region Lock would mean a "no sale" for these businessmen. And HK's full of them (both local and Int).
As long as the HK version has the superior SD800 model, I'd say go for that one.
The only thing you need to check for are the GSM bands for 4G.
3G is covered, 4G *may* not be with what Telstra/Optus have in store.
http://ausdroid.net/2013/10/01/52838/
Sent from my GT-I9300 using XDA Premium 4 mobile app
Hey All,
So I was in the market for a GNote 12.2, but I wanted to avoid the lag that I have associated with the Exynos lineup (maybe due to big.LITTLE transition?). So I was able to find a 12.2 on eBay that was being sold with a bad IMEI. I don't really care so much about the inability to access the LTE network since I can tether from my other devices when no WiFi is available. The reason I went for it was because due to the bad IMEI, I was able to get the tablet for less than the lowest price of a WIFI refurb model I've seen (which was $430). My question though is this: When the next Android update is approved by AT&T, am I going to have a problem receiving the update? They come OTA, but I'll never have a SIM in this thing, and the tab will never be registered to the ATT network.
Is rooting then flashing a stock ROM of Android L when it comes out my only option? Or will the OTA work?
In any case, I'm really loving this thing...
Keaka26 said:
Hey All,
So I was in the market for a GNote 12.2, but I wanted to avoid the lag that I have associated with the Exynos lineup (maybe due to big.LITTLE transition?). So I was able to find a 12.2 on eBay that was being sold with a bad IMEI. I don't really care so much about the inability to access the LTE network since I can tether from my other devices when no WiFi is available. The reason I went for it was because due to the bad IMEI, I was able to get the tablet for less than the lowest price of a WIFI refurb model I've seen (which was $430). My question though is this: When the next Android update is approved by AT&T, am I going to have a problem receiving the update? They come OTA, but I'll never have a SIM in this thing, and the tab will never be registered to the ATT network.
Is rooting then flashing a stock ROM of Android L when it comes out my only option? Or will the OTA work?
In any case, I'm really loving this thing...
Click to expand...
Click to collapse
As long as there is no SIM card in the device, you should get the update. The only time the update system would scream and shout would be when there's a SIM in the device that isn't active. You should be alright.
AT&T uses RedBend software for doing OTA updates and it really sucks. haha If you try to check for an update, does it tell you something about the software update being interrupted? If not, you're fine.
oldblue910 said:
As long as there is no SIM card in the device, you should get the update. The only time the update system would scream and shout would be when there's a SIM in the device that isn't active. You should be alright.
AT&T uses RedBend software for doing OTA updates and it really sucks. haha If you try to check for an update, does it tell you something about the software update being interrupted? If not, you're fine.
Click to expand...
Click to collapse
Right now it just says no updates are available Didn't know if that would change once a legit OTA update (Android L) was available...
If it just says no updates are available then your device is registering properly with the system and therefore you should get updates.
Sent from my Galaxy Note Pro 12.2 using Tapatalk
Great news! Staring at the airplane mode icon and seeing the "insert SIM" message sort of drives me nuts, but getting this tablet pretty much brand new for under $400 made it worth it I think. Hopefully no unforeseen consequences will crop up.
Do you know why the IMEI is bad? I hope the tablet isn't stolen or something like that. :/
According to the seller, they accepted the device as a trade-in at their retail B&M store, and the IMEI was clean at that time. After the seller paid the customer, the customer reported the device lost/stolen to the insurance. It is a shady practice that is becoming more prevalent, unfortunately. The seller I purchased from is a popular and highly rated merchant on eBay...
Hey guys,
Trying best to help in hopes of us having the LG G Stylo marshmallow update for cricket. After contacting LG, happy to know that we may be receiving the update for our device. See response below from LG:
"Hi, Thank you for contacting LG US Electronics. In response to this inquiry, the LG G Stylo will indeed receive the Marshmallow update for the Android system. However, at this time, I’m afraid we have no final release date yet even though some devices have already received the update. The reason for the release date variation is because software updates follow a certain process. For Android, it is faster to receive updates on Google products (for phones, that’s the Nexus line) or on unlocked/rooted units wherein the update may be installed manually (although not supported by LG as this is a customization). For carrier-specific devices, this may take longer and will vary. After a phone manufacturer like LG prepares the software with the help of the developer (Google who made Android), the update will have to run through carriers like Cricket in order for them to incorporate carrier-specific features – and also test the new software thoroughly on the network. After some collaboration, the carrier will then approve the update and push it out to your device which will then be downloaded and installed through the network signals from your carrier. As such, you may also directly correspond with your carrier if they already have an estimated date for the release of the update. In case that there’s none yet, I’m afraid we’ll still have to wait but please be assured that the G Stylo will indeed be updated to Android Marshmallow like the G series. We hope you find this information helpful. Should you have any other question, please feel free to contact us again via Email, Live Chat, or Phone by calling 800-793-8896. Thank you again for contacting LG! Have a great day ahead and a lovely week! Kind regards"
There is hope afterall! lol
they had previously said June of this year which hascome and gone. Now there is no date at all
And So, When we can see Marshmallow?
I don't think we are! Never heard of a phone that didn't get a single update. Should be class-action lawsuit or something.
Samsung issued a Press Release yesterday outlining their plan to re-release refurbished Note7's.
Maybe now, those of us too stubborn to part with our N7, will see some device support from samsung!
Yea right... I read only selling in india..
I just got back from a verizon store. The guy there, who is suuuper smart and a Note 7 fan said that once Verizon starts selling the referbbed models (April 29th) they won't be able to determine if the IMEI is from a referb model or not...so after that, we should be able to use our N7s again.
sudermatt said:
I just got back from a verizon store. The guy there, who is suuuper smart and a Note 7 fan said that once Verizon starts selling the referbbed models (April 29th) they won't be able to determine if the IMEI is from a referb model or not...so after that, we should be able to use our N7s again.
Click to expand...
Click to collapse
How won't they be able to determine it? They have their list and know which came out when. If they release updates for the new ones though you can just flash it, I would think.
Hi everyone!
I am from germany and right now I own a Samsung Galaxy S5 Neo and wanna upgrade. So I thought of importing a unlocked S8 Active (the outdoor version of the normal S8) to my country. I will use it for geocaching things and in this case it should be nearly perfekt (big accu, waterressist, ....)
I don't like the normal version cause I don't like the curved display. Think the active version should be the better choice for me.
Will it work there in german language and will it get updates here in germany? OTA or so? Or will I have problems with it. Maybe I had to use Samsung Updater (Smart Switch) on PC but better is it when OTA would work here too.
Can I repair it in my country, when something goes wrong or must I send it back to the USA for repair? It is cheaper to repair it here and sending it back it is maybe more expensive than it could be.
Maybe someone can answer my view questions, cause this is nearly the smartphone I like, but it is not officially sold here from samsung, so I had to import it.
Greetings!
I would say .. DONT
A Samsung update killed all my sensors. and no warranty here.
Read here :- https://forum.xda-developers.com/galaxy-s8/help/s8-update-messed-sensors-t3812085
There are thousands of users with this problem. for their S8 S8+ Note 8 etc
Stay away from Samsung. Their products are not what they appear, starts deteriorating and slows down. a lot.
I know you are not interested in the Curved screen but just my thoughts. The curve screen is more of a problem than its looks. Many apps do not respond well with the edge touch. for a Tempered Glass you need to pay a lot else they do not work well with the curved screen.
Advice
Stay away from S8 and if you want S8 buy it locally else Samsung has devised up ways to mess your phone pretty bad.
Buy something from your area that would help you and those are better in Utility and 1/4th the price.
Language and updates should not be a problem.
I got some import phones and it wasn't a hard deal to change the system language to german or other.
OTA should work too, because the phone doesn't care if you're in Germany, China, USA or elsewhere. As long as it can connects to the servers, there should be a update possible.
For the repair part, I can't tell you a thing.
I'd say, that you ask all the questions to Samsung's support.
According to frequencycheck, LTE and all other will work just fine in Germany.
Only thing I see is, that it will come with tons of bloatware, which you can (mostly) just deactivate but not uninstall.
Sent from my Galaxy S8 using XDA Labs
Philipp_94 said:
OTA should work too, because the phone doesn't care if you're in Germany, China, USA or elsewhere. As long as it can connects to the servers, there should be a update possible.
...
...
I'd say, that you ask all the questions to Samsung's support.
Click to expand...
Click to collapse
Sadly the two stuffs you stated ain't accurate.
Samsung has messed up my phone with their latest update.. There are thousands of customers who are facing this with their s8 / s8+ and Note 8
Normally anyone with commonsense would know that an update is pushed, only when a device is compatible. But the service center guys shamelessly answer that this is country specific
Which brings up the second question.
You may ask whom so ever. SHAME sung doesn't have International Warranty.. I brought this from the Middle East.
Couldn't sell it as I was relocating ... now just because of a Samsung update, mine and thousand other phones are messed up
AjitBharat said:
Sadly the two stuffs you stated ain't accurate.
Samsung has messed up my phone with their latest update.. There are thousands of customers who are facing this with their s8 / s8+ and Note 8
Normally anyone with commonsense would know that an update is pushed, only when a device is compatible. But the service center guys shamelessly answer that this is country specific
Which brings up the second question.
You may ask whom so ever. SHAME sung doesn't have International Warranty.. I brought this from the Middle East.
Couldn't sell it as I was relocating ... now just because of a Samsung update, mine and thousand other phones are messed up
Click to expand...
Click to collapse
That's more than sad for you.
But for me, I never had a single problem with my S8 (newest update) or with the Samsung support (and I consider myself as a heavy user, who modifies and complains a lot).
Also you are the first one S8 user, whom I heard of, that there is a problem with the phone. In addition, I could not find any regional (Germany) information or bigger complaints of the latest update. Several of my family members have no problems, not a single of the ones you stated in your original post. FYI, no one of them flashed other CSC or things like that.
THAT may be a country specific problem (as you stated in another post of you, that your s8 is from middle East imported to India).
So your service center guys are correct, that some things are country related like date of a new update, push service etc. But, the phone will be an import just like yours and I think it should get updates, at least via pc (smart switch).
I think, if the OP would buy an unlocked version, he wouldn't have to flash other CSC or anything just to get it working (but again, better ask Samsung support).
So please, discuss your anger and warn other (potential) users in your topic and not under someone, who just wants to know if the S8 active will function it germany (which it should).
Sent from my Galaxy S8 using XDA Labs
Philipp_94 said:
.
... and not under someone, who just wants to know if the S8 active will function it germany (which it should)...
Sent from my Galaxy S8 using XDA Labs
Click to expand...
Click to collapse
Thanks LOL
To the OP
There is a link in this forum itself about the problems I just mentioned
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874
US customers
https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/35901/page/5
The Service Center head here himself disclosed that there are many many such cases of the same issue after Update. All S8 S8+ and Note 8.
Some Handsets were from Middle East, Most of them were from US and they had even come across those from S Korea too.
As others have already told you, OTA updates etc. won't pose a problem, though if the S8 Active you're buying isn't from Europe (e.g. the US version) you usually have to use it with a SIM card in the corresponding country, meaning you'd have to have a 5 minute call with any old person in the US, otherwise the phone won't accept your SIM and you will be unable to place calls etc. in Europe/Germany.
So just keep that in mind.
Hi from Europe
Can someone with s8 ACTIVE confirm if the latest update messed up their phone. And if so please attach the screenshots where I can see which update this is.
I'm buying used S8 ACTIVE from US and I would like to check if the user didn't updated their phone yet ?
Tnx