LG g2 screen randomly turns black - G2 Q&A, Help & Troubleshooting

Hello,
I know its old model, but i really like my phone, so i would like to keep using it.
The problem is, that my phone screen randomly turns black, sometimes when i unplug charger, sometimes when i put it down somewhere, sometimes when im just using it or talking to someone. Phone itself is still on and i can answer calls if i swipe in correct place etc. Force restart can only fix it, but sometimes it takes some time until it turns on correctly. I suspect it has something to do with proximity sensor. I tried changing distance in hidden menu, but it didnt seem to help at all.
Is there a way to turn it off or somehow fix it? I couldnt find setting to turn it off tho. i dont mind if screen does not turn off when on call, i just want it to be on when i need it. I cant really open it fully as i dont have screwdwiver small enough atm.
Any suggestions?

Related

Mogul stuck on black screen

Hi my mogul has been randomly dieing on me lately, i would turn it on and call someone talk and hang up, then 2 minutes later i would try to turn it back on through the power button because it hibernates or something and it just wont let me, i would have to take out the battery and put it back in, i cant even press the reset button or anything. i dont understand! thank you in advance for any replys!
oh yea, i know the phone is on because i see the lights flashing, but when i try to call it rings but thats it, it doesnt even show up as a missing call when i take out the battery and put it back in.
Try to reflash your rom. Or maybe a replacement is necessary
Idk if this is the same as what happened to you but something like that happened to my phone. The buttons would light up and the screen would just turn a light black but wouldn't show anything. If it is, I sent it to HTC and they fixed it for me for free; when I got it back it slid easier too, it had gotten a little harder to slide after I dropped it once.

screen does not shut off after timeout

so I put the dimming to be after 30 seconds, which works.
however I put it to shutdown the scree after one minutes, however it stays on forever, unless I physically press the hang up key, the screen will be on all the time.
the other question I have.
2- When I search on google, and press on one of the results in opera it takes me to the definition page, rather than the actual result that I wanted
3- is there a fix for LED notification, I installed the cab to fix that, but it didnt make a difference.
4- the pink spot at the middle, I searched around but didnt see any real solution
can anyone help please
regards
While I can't offer any help, I can feel your pain! I too am experiencing this f**ing event! I placed in my pocket before boarding for a 6 hour flight yesterday and found it still powered on when the flight had ended. I had just enough power to make and receive a call! Great.
I've double/triple checked my settings after this same thing happened to me previously! WTF!
edved.
i had the same problem what you need to do is to change the screen light setting in the settings menu
moneysaver05 said:
i had the same problem what you need to do is to change the screen light setting in the settings menu
Click to expand...
Click to collapse
Ok. I'll try your suggestion, but please tell me what the screen light setting should be?
Thanks.
just go to the backlight settings, tap ok and it seems to be fixed..
(but offcourse check if is set to turn off after a minute or whatever your needs are)
I experienced this yesterday.. just like in normal windows, some functions just stop working with no particulair reason.. I don't really worry about it.. probably fixed in the next rom.. same sometimes happens with the screen lock, sometimes it's gone.. also after reboot, althought I find it more convient that way, it can be fixed by locking the device manually.. this does proof we can disable the device lock somewhere, I really don't need it in the case I use, the power button is enough..
good tip to always push the power button before putting the device away.. saves a lot of battery too then to wait for the minute before it powers of by itself.. the large screen is the battery's biggest consumer.. this way you also don't have to trust the automatic power off.
problem is pushing the power is not enough.
because if there were any even that woke the phone up, it will never shut down the screen unless you saw it, and do it manually
mmmalas said:
problem is pushing the power is not enough.
because if there were any even that woke the phone up, it will never shut down the screen unless you saw it, and do it manually
Click to expand...
Click to collapse
no the automatic power down is seperate from the screen lock, but for some reason they connected it with the automatic power down and left the options to choose out.

My phone screen does not turn off

Does anyone try before that the screen wont turn off?
I didn't install anything new in these 2 days, but the screen started on all the time.
I need to press the on/off to turn it off manually.
( I dont have the always on setting on, and no matter I changed the timeout to 15s, or 1min, it wont work)
My gf's one had the same issue before, but we dont know how but it fixed.
Looks like a random bug
It is so annoying that if I had notification at night, it keeps on for the whole night!!
Anyone has/had the same problem?
My wife's phone is having the same issue, but since she doesn't want me to check .. I just kinda left it alone.

Screen won't turn off during phone calls

I use my phone a ton for calls , imagine that .
Lately when I put a call on speaker, the screen will not turn off. It will not time out and even if I press the power button to shut the screen off manually, it just comes right back on.
Has anyone else experienced this and if so have you been able to correct it?
p.s. this has only been happening in the past week or so and I can't think of anything I did or any updates that would have caused this.
Thanks
I'm experiencing this same thing. Tried multiple things and even did a hard reset and the issue still persists. Very annoying.
I found a workaround where if I come out of the phone app, then I can lock the screen.
got the same thing. i read something on AC( think it was) regarding the calendar notifications not allowing the screen to go dark too. i wake up, my phone is super hot if i have an all day appt with a notification. did yall find a fix to this? the other forum mentioned possible connection to samsung pay.
Having the same issue. The screen does not turn off when holding the phone to my ear or when I'm using bluetooth headset.

Screen Wake On Calls

Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Matt3561 said:
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Click to expand...
Click to collapse
Its the proximity sensor.
Sent from my SM-G955F using Tapatalk
Proximity sensor is working though.. I have no way to test it properly but if I place my hand near it the screen goes black and when I move it it lights up again. It also doesn't make the click
Had this bug on every device
So it's just a bug? No fix currently? I'm just wondering because I haven't seen anyone talking about this specific issue before ¯\_(ツ)_/¯
I'm also suffering from this issue

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