Hey there, I never backed up my tab A through smart switch. I ran into a problem with a software upgrade and now it won't let me reboot into download mode, recovery or even shut the stupid thing off.
It tells me to connect with smart switch and reads as I quote
"An error has occured while updating the device software. Use emergency recovery function in the smart switch PC software"
Well there's no device that shows up
I've reinstalled the drivers and the software.
I am at my whit's end here
As I stated, I can't even get the darn thing to shut off it just continually reboots to give me this same crap.
Any help would be appreciated, I am on stock rom
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So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
Intervasion58 said:
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
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Click to collapse
Probably the phone is not detected?
Sent from my SM-G925F
How are you getting to recovery mode?
Should be Vol Down + Home + Power all at the same time
Are you able to power off your device?
If not, press and hold Power + Vol Down until it vibrates or you see it turn completely off, then hold Home (while still holding Power and Vol Down).
Give that a shot to get to recovery.
I had this problem when i tried messing around with TMWP. I dont belive there is one for the S7 egde US models to my knowledge or at least not for att currently due to the us and international models having a different processors International having a Exynos 8890 and US models having a Snapdragon 820. Im pretty sure because of those having different processors TMWP needs to have a build for both processors to my knowledge fix me if im wrong.
Heres what i posted on another thread about trying to flash your phone back to stock and it not working.
Post:
So I would suggest going to this post here and downloading the ODIN 3.12
http://forum.xda-developers.com/showthread.php?t=2711451
I was trying to unroot for a clean root and this one worked for me the one made by PrinceComsy did not work for the flashing the stock ROM but it did work for flashing the ENG Boot ROM. I used 3 out of the 4 file to flash the stock rom I didn't select the BL file at all but you can if you want.
If this help you or you need further/help assistance please feel free to reply to this post
Intervasion58 said:
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
Click to expand...
Click to collapse
I had the same problem. It is a screen that says something along the lines of 'Update failed' or 'an error occurred during update'. It turned out for me that that actually was recovery mode just with the error screen. Plugging it into Kies on that screen allowed the emergency firmware to work and fix my phone.
BCSC said:
I had the same problem. It is a screen that says something along the lines of 'Update failed' or 'an error occurred during update'. It turned out for me that that actually was recovery mode just with the error screen. Plugging it into Kies on that screen allowed the emergency firmware to work and fix my phone.
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Click to collapse
Thats great to hear. If you need help doing anything else please feel free to pm me.
My samsung SM-G935FD has the same problem and I tried with Smart Switch and Kies but they say my device is not supported can anyone help???
I saw Nougat was out. Usually I do an Odin update, but didn't. Figured Smart Switch was fine.
It started. Then failed. Had me go into emergency recovery mode. That didn't work. Crashed.
Now my recovery/only screen says "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
I tried to use Odin with the latest firmware and it started for a second and then had an error and wouldn't continue.
Is my phone completely bricked?
If you have the Verizon variant, plug the S7 edge into a desktop or laptop, download and set up Verizon Repair Assistant, let it repair your phone and let us know how it goes.
Hello, i got Frp lock text, tried going to download mode and flashing a stock firmware, when my phone goes halfway throught it restarts and goes into download mode, now it messed up my boot and stuff and it only shows that "An error has occured while updating the device software.
Use the emergency recovery function in the smart switch pc software.
I can't flash it, it keeps rebooting, please help, thank you.
Use kies 3 and under tools select "software upgrade" put in your serial number and model then follow the steps it should work.
Make sure you don't grab or touch the phone when connected to pc because Odin is finicky like that.
Hello guys. I need some help.
While updating through odin, it crashed, now my device only display "An error has occurred while updating the device software. Use Emergency recovery function in the Smart Switch PC software"
When i install smarts swtich, it ask me for emergency code from previous pc, but i dont have any code. any idea?
something like this happened to me and I was told to go ahead and try to install again in ODIN - that even though it doesn't say it is in download mode, it will still install las it normally is supposed to. So I opened odin and added the stock rom I wanted - plugged my phone into the USB and hit start in odin and it installed fine.
That worked for me - hope it works for you - Good Luck
Hey guys! Greetings from Spain
I've a Tablet Samsung Galaxy Tab A SM-T580 and it displays the following error each time I power on: "An error has ocurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software.".
I can not go to any menu or somewhere else and I've seen it's a common troubleshoot when root or flash custom ROMs, but I've never done anything like that.
I've already tried the following things:
Connect it with Smart Switch, but the software says my model is not supported. As I've seen in some guides with this troubleshooting, I've tried to test with an older SmartSwitch release or try some options with "More" button, like reinstall device drivers or use Emergency recovery software tool, but device was not displayed on the list and any of these options have worked.
Connect it with Samsung Kies, but device is on "Connecting" status everytime and nothing else happens.
Try to reinstall an official ROM with Odin, however, is not possible to put it in Download Mode as when I press Home + Power + Vol Down it reboots displaying again the same error.
Contact with Samsung support, but they just asked me to follow stupid steps for newbies and conclude telling me I should go to an official technical service and pay as is not under warantee anymore.
Any suggestions?
Thanks in advance.
sergioas96 said:
Hey guys! Greetings from Spain
I've a Tablet Samsung Galaxy Tab A SM-T580 and it displays the following error each time I power on: "An error has ocurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software.".
I can not go to any menu or somewhere else and I've seen it's a common troubleshoot when root or flash custom ROMs, but I've never done anything like that.
I've already tried the following things:
Connect it with Smart Switch, but the software says my model is not supported. As I've seen in some guides with this troubleshooting, I've tried to test with an older SmartSwitch release or try some options with "More" button, like reinstall device drivers or use Emergency recovery software tool, but device was not displayed on the list and any of these options have worked.
Connect it with Samsung Kies, but device is on "Connecting" status everytime and nothing else happens.
Try to reinstall an official ROM with Odin, however, is not possible to put it in Download Mode as when I press Home + Power + Vol Down it reboots displaying again the same error.
Contact with Samsung support, but they just asked me to follow stupid steps for newbies and conclude telling me I should go to an official technical service and pay as is not under warantee anymore.
Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
The only thing I can suggest is to unplug it while showing the error screen, and let the battery run down completely. Then plug in a charger while holding the three buttons.
sergioas96 said:
Hey guys! Greetings from Spain
I've a Tablet Samsung Galaxy Tab A SM-T580 and it displays the following error each time I power on: "An error has ocurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software.".
I can not go to any menu or somewhere else and I've seen it's a common troubleshoot when root or flash custom ROMs, but I've never done anything like that.
I've already tried the following things:
Connect it with Smart Switch, but the software says my model is not supported. As I've seen in some guides with this troubleshooting, I've tried to test with an older SmartSwitch release or try some options with "More" button, like reinstall device drivers or use Emergency recovery software tool, but device was not displayed on the list and any of these options have worked.
Connect it with Samsung Kies, but device is on "Connecting" status everytime and nothing else happens.
Try to reinstall an official ROM with Odin, however, is not possible to put it in Download Mode as when I press Home + Power + Vol Down it reboots displaying again the same error.
Contact with Samsung support, but they just asked me to follow stupid steps for newbies and conclude telling me I should go to an official technical service and pay as is not under warantee anymore.
Any suggestions?
Thanks in advance
Click to expand...
Click to collapse
Pilot error.
You're not holding the 3 buttons for long enough. Keep held down until download mode appears.
Hi,
I have this problem with this same tablet. I've spent several days trying every option on xda.
The one solution that seem to work for some people is referenced in this post:
https://forum.xda-developers.com/showpost.php?p=79232815&postcount=40
I've tried to do this as well but odin fails while trying to flash system.img. Hopefully it works for you.
(somewhere in that same thread it said to get the "cellular south" firmware from sammobile and try to flash that as it is supposed to not have the FRP-lock feature which (among other things) blocks flashing from odin.)
After much grief with this tablet I think the best use case for it is to recycle it for parts, to use it as a paper weight or to throw it really hard into the head of the CEO of Samsung.