External Keyboard/Mouse not working + Android TV app not connecting - Nvidia Shield TV & Shield TV Pro (2019) Questions

Hello folks.
In the last few weeks (not sure when it happened) all my external keyboards and mice are not working on the Shield Pro. I have tried 3 wireless and one wired keyboard and wired mouse, and none of them show the cursor moving at all. In settings, my main keyboard, Logitech k400, is visible in settings, but there is no mouse cursor, nothing happens when I try to navigate.
Secondly, when I try to connect the Google Android TV app to the Shield Pro, it never connects. They are on the same (and only) wifi.
Was there some update that broke the use of external devices? I have not done anything to my settings or device. It is not rooted, it is as it came from the factory...
Help please, thanks!
Mark.

Related

Note + BT Mouse & Keyboard

Hi, I have some problems connect my keyboard and mouse to my note.
I have Microsoft Wireless Comfort Desktop 5000 mouse and keyboard
It works fine with my Chinese tablet, but when i connect it to my phone it comes up as keyboard connected and mouse connected but nothing works. No error or anything cursor does not come up.
I saw one thread that says it worked for someone but it does not come up for me.
Can anyone please point me in the right direction ? What am i doing wrong ?
Thanks
Noone tried this yet ?
I used my MS 500 BT Mouse and my HP TouchPad BT Keyboard. Worked beautifully. The mouse curser cam up and the keyboard worked great with no lag.
My keyboard and mouse is one dongle so maybe that is why it does not work. Has anyone tried this exact setup ?
My guess is that dongle connected mouse+keyboard combos are not fully supported because they usually need specific drivers. I have a feeling I read it somewhere around these forums. There might be some exceptions but on Android it's recommended to connect BT HID compliant devices only.
Does anybody have a apple bluetooth keyboard on hand to test it with ?? (a friend of mine use mine) tx

Logitech TV730 Mini Keyboard works with FireTV!

Mouse mode too!
This is awesome! I had read that the FireTV worked with some Logitech keyboards. I had a Logitech mini keyboard that I originally bought to use with my Logitech Revue. The mini keyboard is really sweet with a small touch pad that works in mouse mode. The post stating that a Logitech diNovo keyboard worked said that the mouse didn't. This initially lead me to believe that my mini keyboard was the one referred to here, but I now think not.
Anyhow, I tried and tried to get it paired via BT. I even side-loaded the standard Settings app and tried pairing it that way, but no dice. Tonight, I wondered if I could get it to work with my Mac. It came with a "Unifying" dongle that I had tried plugging into the FireTV with no success. I downloaded the Unifying software for my Mac and plugged the dongle in. It mentioned something about pairing (don't remember what exactly), so I paired my mini keyboard and was happy to see both the keyboard and mouse portion working just fine. Then I wondered to myself "Gee… I wonder if it’s linked to this dongle now, and will it work if I plug it into my FireTV"... So, I moved the dongle to my FireTV and was shocked! Right away, the arrows worked, and when I put it in mouse mode and touched the pad, I had a circle on the screen following my finger movement! And the Home button on it takes you back to the Home screen, like it was made for FireTV!
This really opens up using the many apps out there that are written with only for touch interfaces! I was able to navigate Xfinity TV Go from across the room using only this mini keyboard... At the moment, you can still get these through Amazon for $49.99 (though I'm new here and can't link to it - Search for "Logitech Mini Controller for Logitech Revue and Google TV" if you want one).
Taige said:
Mouse mode too!
This is awesome! I had read that the FireTV worked with some Logitech keyboards. I had a Logitech mini keyboard that I originally bought to use with my Logitech Revue. The mini keyboard is really sweet with a small touch pad that works in mouse mode. The post stating that a Logitech diNovo keyboard worked said that the mouse didn't. This initially lead me to believe that my mini keyboard was the one referred to here, but I now think not.
Anyhow, I tried and tried to get it paired via BT. I even side-loaded the standard Settings app and tried pairing it that way, but no dice. Tonight, I wondered if I could get it to work with my Mac. It came with a "Unifying" dongle that I had tried plugging into the FireTV with no success. I downloaded the Unifying software for my Mac and plugged the dongle in. It mentioned something about pairing (don't remember what exactly), so I paired my mini keyboard and was happy to see both the keyboard and mouse portion working just fine. Then I wondered to myself "Gee… I wonder if it’s linked to this dongle now, and will it work if I plug it into my FireTV"... So, I moved the dongle to my FireTV and was shocked! Right away, the arrows worked, and when I put it in mouse mode and touched the pad, I had a circle on the screen following my finger movement! And the Home button on it takes you back to the Home screen, like it was made for FireTV!
This really opens up using the many apps out there that are written with only for touch interfaces! I was able to navigate Xfinity TV Go from across the room using only this mini keyboard... At the moment, you can still get these through Amazon for $49.99 (though I'm new here and can't link to it - Search for "Logitech Mini Controller for Logitech Revue and Google TV" if you want one).
Click to expand...
Click to collapse
how does the keyboard function within xbmc?
I use a logitech k360 wireless keyboard with my ftv and it works great, also flawless with xbmc.
I'm not a big XBMC user, but it has worked fine when I've used it. Played a show on it last night and when I hit the button marked with the stop icon, (when the menu was overlaid on the video), and the video stopped...
So far, I've mostly used it for apps that are built for touch screen (like Xfinity's TV app).
I just started using the K400R. So far everything seems to be great. I have not tried the multimedia keys yet though. The mouse/touchpad works great as well.
jamboss said:
I use a logitech k360 wireless keyboard with my ftv and it works great, also flawless with xbmc.
Click to expand...
Click to collapse
I've the same MK360 combo but am unable to get a USB connection since the FTC OS was changed a few weeks ago. Are you still getting a connection? I'm not sure what really changed from limited connectivity to zero. Thanks for ideas ....
I know your post is 3 years old, but I'm wondering if you were able to "click" using the trackpad or mouse key on the TV730 with your Mac. I can pair mine, and typing as well as some other keys work, but I'm not able to click to choose anything.

Mouse Functions Lost

I acquired my Nvidia Shield TV about 6 weeks ago.
All was fine - I paired a bluetooth keyboard and a bluetooth mouse to it with no issues.
Then sometime in the last week I lost mouse functionality.
The mouse pairs & connects: it behaves as it should in the "settings" section - pointer points, highlights, right & left buttons function properly.
However when I go to Kodi, the moving cursor is present but there is no button click functionality.
This is new - the only event I can think of is a forced auto update that occurred in the last week.
It's very annoying, since I often use a mouse on this device, right-clicking to bring up context menus, etc.
I tested function with the following mice - all behave exactly the same way:
Microsoft 5000 bluetooth mouse
Logitech ultrathin bluetooth
Logitech USB receiver mouse
Wired Microsoft USB mouse.
Any ideas?

Can't type on Onn Android TV 4K box with Rii i4 Bluetooth keyboard

Whenever the onscreen keyboard comes up, I can't type on Onn Android TV 4K box with Rii i4 keyboard connected through bluetooth. The mouse pad works fine, and the arrow keys and a few navigation keys work, but can't type numbers or text. Oddly, when I run Microsoft Remote Desktop 8 app (sideloaded) and connect to a PC, the keyboard acts as expected and everything works. Anything I can try to make this thing work in Android TV apps?
well I just got the same keyboard. It works on PC via BT and dongle) but to some (most?) android PHONES looks like the letters part of the keybaord (anything under the numbers) wont work.
Some people posted that only works if you set the language to korean. Sounds like they mapped the letters to korean symbols and android does not like that. If I use a type-c to usb and the dongle, it works but definitely is not ideal.
I'm thinking if I will return it or not...
If you haven't already returned it, I have been having the same issue since I got my Rii i4 a month ago.
RiiTek have just released a firmware update that fixed the issue on Android, but it is a bit convoluted as you need to install a OTA update software on Android and it took me a few goes to understand the process (http://www.riitek.com/support/download.html)
Also the OTA update software does not seem to properly scan bluetooth with Android 12, luckily I have an older Samsung S7 phone with Android 9 lying around, once I did the firmware update, works perfectly now. (I did have to unpair and pair it again with my Galaxy Tab S7)
Thanks for the link to the update. What a pain it was. Didn't work on my Onn Android TV 4K box, nor did it work on my Samsung Galaxy S10e. Both complained about being for an older Android version. Good thing I had an old LG G2 laying around, I was able to update the keyboard with that. The result is the problems are completely resolved on an Android phone, but the Onn Android TV 4K box now doesn't work with it at all. Nothing works, not touchpad, directional keys, nor letter keys. Nothing. It will pair successfully (which I tried pair/re-pair many times), but nothing works at all, so I'm worse off than before and it's completely unusable trash now.
Maybe I can salvage it by getting some kind of cable so I can plug its dongle into the TV box and forget about bluetooth altogether.
It complained even on my Galaxy S7 about it being for an older Android version, but it still worked. Seems the S10/Note10 with Android 12 and newer Bluetooth had an issue with the OTA software doing the Bluetooth scan. Glad you got it working, hope this helps others as it is a cool little keyboard to use in bed with my Tablet
Strange for the TV box, I haven't got one of those, and my Sony TV with Android I have a Logitech TV Keyboard plugged in with the USB dongle. This Rii i4 also has a 2.4G dongle, doesn't the Android TV box have some USB ports on the back?
Problem is I bought it to use with the Onn TV box, and after the firmware update, it doesn't work with the Onn at all. At least the navigation keys worked before, now nothing works.
I would downgrade back, but the old firmware isn't available anywhere.
GnatGoSplat said:
Problem is I bought it to use with the Onn TV box, and after the firmware update, it doesn't work with the Onn at all. At least the navigation keys worked before, now nothing works.
I would downgrade back, but the old firmware isn't available anywhere.
Click to expand...
Click to collapse
Bummer, sorry to hear that - you have definitely set it to BlueTooth mode when connected to the Onn TV Box? I assume the firmware just changed the keyboard language, so I am really surprised it stopped working totally with the Onn box - maybe a factory reset of the Onn box?
I had a quick google of the Onn TV box, looks like you have a USB power port and the HDMI port, but also sounds like people have been attaching a powered USB hub to the USB port to plug in Ethernet and have more USB ports to use. I know that is probably another $20 and more cables, but that might be an option then to use the 2.4Ghz adaptor.
For me I wanted to get it working with the tablet so I don't have to use the on-screen keyboard when lying in bed, it was a bit more challenging to add a USB C to USB A adaptor for the dongle
Yep, definitely Bluetooth mode, blue LED. I did try it on the LG G2 and Galaxy S10e to make sure it wasn't completely bricked, and it did work completely fine on those.
I saw the special USB cable to add a USB port to the Onn TV box are pretty cheap on eBay ($2.52) so I'll try one of those since I really want to avoid having to try a factory reset. Hopefully that will solve all my problems.
I know this is an old post, Yet thought this may help someone else out with the Onn 4k Android TV Box, I had the Rii Mini i8+ laying around and tried bluetooth connection, It didn't play well, Looked in the back tray on it and I had a dongle, Plugged that into the OTG cable, Right away noticed the Rii functioning, Everything seems to be working properly.
Yeah, I bought an OTG cable with splitter for $1.94 on Aliexpress, plugged in the dongle, and it did the job and connects instantly. The only annoyance is the Backspace key goes back instead of the backspace function, so I have to move the cursor in front of the character I want to remove and hit delete.

Pairing NON-media/input Bluetooth devices (OBD2 dongle)

Hey everyone! I bought an Onn. Streaming Box at Walmart a couple of days ago, intending to run Torque Pro on my car's preexisting Backup Screen w/ a Bluetooth OBD2 dongle (a tiny $25 self-contained Android box seemed to make a lot of sense for that application). I sideloaded the Torque apk onto the box and used a remote app w/ mouse cursor to set up the layout, but when I went to finally pair the OBD2 dongle, it wouldn't pick it up. Since the screen just says "Accessories", I'm guessing you can only pair things like headphones, controllers, keyboards, etc.
I also tried sideloading "Bluetooth Direct", and forcibly connecting to my phone's Bluetooth address (just to test), and it couldn't connect (it seems like that app doesn't work for a lot of people though).
Is there any way around this?
I'm waiting for a powered OTG cable to be delivered today, so I can root and hopefully figure something out that way. It seems weird if it's really a limitation built into the OS, since regular android is buried underneath there somewhere, and it isn't like the box has some special Bluetooth hardware that limits it to certain devices.
If all else fails, maybe I could just get an OBD2 to USB cord and plug into an OTG, but idk if that would work either (it should on other Android devices).
And for anyone wondering, yes, the Android TV UI optimized for giant 4k TV's does not work well on a 5" 480p HDMI -> RCA screen, LOL.
Figured this out if anybody wants to do something similar, I just sideloaded the app "Bluetooth Scanner - Bluetooth finder - pairing" (com.pzolee.bluetoothscanner), and was able to pair it right away. I am running LineageOS and rooted with Magisk, but I'd think this should work on stock too.

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