Moto G7 XT1962-1 VoLTE issue - Moto G7 Questions & Answers

Bought a moto g7 phone in US and brought it to India. Jio VoLTE is not supported so using JioCall application. Now looking for alternatives. *#*#4636#*#* shows IMS status as not registered. Jio and Moto customer care executives said they can't do anything since the device is from US. Is there a way to change the IMS status?
When SIM is inserted into OnePlus 6T purchased in India itself VoLTE works fine. It is surely device compatibility issue. Can anybody please suggest a way to make the phone support Jio VoLTE? I'm even ok to root and flash it with any suggested custom ROM.
Jio VoLTE works fine on Moto G7 XT1962-6 is what I've heard. Is it possible to convert my XT1962-1 to XT1962-6 using any custom ROM or any other workaround?

kr4t0s_ said:
Bought a moto g7 phone in US and brought it to India. Jio VoLTE is not supported so using JioCall application. Now looking for alternatives. *#*#4636#*#* shows IMS status as not registered. Jio and Moto customer care executives said they can't do anything since the device is from US. Is there a way to change the IMS status?
When SIM is inserted into OnePlus 6T purchased in India itself VoLTE works fine. It is surely device compatibility issue. Can anybody please suggest a way to make the phone support Jio VoLTE? I'm even ok to root and flash it with any suggested custom ROM.
Jio VoLTE works fine on Moto G7 XT1962-6 is what I've heard. Is it possible to convert my XT1962-1 to XT1962-6 using any custom ROM or any other workaround?
Click to expand...
Click to collapse
Did you find he solution ?

kdm6389 said:
Did you find he solution ?
Click to expand...
Click to collapse
Nopes. I am unable to find anything in any forum. This is my last resort.

your model is : Moto G7 / XT1962-1 / MODEM/BaseBand : M632_12.52.01.86R RIVER_NA_CUST

kdm6389 said:
your model is : Moto G7 / XT1962-1 / MODEM/BaseBand : M632_12.52.01.86R RIVER_NA_CUST
Click to expand...
Click to collapse
I don't know what to do with that information cause I'm a novice. Can you please guide me.

kdm6389 said:
your model is : Moto G7 / XT1962-1 / MODEM/BaseBand : M632_12.52.01.86R RIVER_NA_CUST
Click to expand...
Click to collapse
Hi! Can you kindly guide me to the next step please?

My phone is not VoLTE

kdm6389 said:
My phone is not VoLTE
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Click to collapse
Mine is VoLTE but useless in India until someone helps me out.

Related

LG V20 H990DS VoLTE and Wi-Fi Calling Support?

Hi, this is my first post on XDA.
I ordered a LG V20 H990DS unlocked Taiwanese edition from Amazon for T-Mobile US. It is a good phone and it works really well with TMo LTE. However, two features are missing: VoLTE and Wi-Fi Calling. Does anyone know how to turn on VoLTE or add VoLTE for unlocked phones? Do I need to root it and flash it with a T-Mobile ROM? If so, will it lock me into TMo?
Thanks in advance!
Bump
Yes. I too bought this version that is lg v20 h990ds. I am nowhere able to see option to enable volte
Build version : NRD90M
Software version : V10b-twn-xx
Please let us know how to get this enabled ?
Tushar Tushar.nair said:
Yes. I too bought this version that is lg v20 h990ds. I am nowhere able to see option to enable volte
Build version : NRD90M
Software version : V10b-twn-xx
Please let us know how to get this enabled ?
Click to expand...
Click to collapse
This feature is absent in h990ds
http://forum.xda-developers.com/showthread.php?p=70106181
I have posted some screenshots here. I am able to use VoLTE.
BozQ said:
http://forum.xda-developers.com/showthread.php?p=70106181
I have posted some screenshots here. I am able to use VoLTE.
Click to expand...
Click to collapse
Are yousure you have the h990ds and not h990n? Because h990n has it
Try downloading the app "quick shortcut maker" and search for Wi-Fi calling. It is hidden in the US unlocked model. You should have bought the US unlocked model. Amazon, BH and Best Buy sell it.
adit07 said:
Are yousure you have the h990ds and not h990n? Because h990n has it
Click to expand...
Click to collapse
Hi. See the other post for my response.

About VoLTE update for moto x style

Hello,
I am using Moto x style [xt1572] with custom rom installed LineageOS and a jio sim also. But I am unable to make calls without jio4g voice app which I think is not necessary for the os with volte update. Is there any settings i am missing or any solution to this ??
Please reply..
akj805 said:
Hello,
I am using Moto x style [xt1572] with custom rom installed LineageOS and a jio sim also. But I am unable to make calls without jio4g voice app which I think is not necessary for the os with volte update. Is there any settings i am missing or any solution to this ??
Please reply..
Click to expand...
Click to collapse
The VoLTE which you are talking about doesn't work with Jio 4G. It's intended for the US carriers. So you still need to use Jio4GVoice if you want to make calls via Jio.
VoLTE works perfectly in original/official firmware. Including the Jio 4G.
It's implementation in CM/Lineage based ROMs is not correct.
SoNic67 said:
VoLTE works perfectly in original/official firmware. Including the Jio 4G.
It's implementation in CM/Lineage based ROMs is not correct.
Click to expand...
Click to collapse
Jio4G works on any rom. JIO VOLTE doesn't work on any rom on moto x style. As long as motorola doesn't support jio volte, no one can do anything to make it work
Open dial pad and type *#*#4636#*#*
Select phone information.
You can turn on your VoLTE option from: "VoLTE provisioned".
Then go back in "Network Settings" for the "Enhanced LTE" switch.
At least that's where it is on my stock firmware. And BTW, it works.
SoNic67 said:
Open dial pad and type *#*#4636#*#*
Select phone information.
You can turn on your VoLTE option from: "VoLTE provisioned".
Then go back in "Network Settings" for the "Enhanced LTE" switch.
At least that's where it is on my stock firmware. And BTW, it works.
Click to expand...
Click to collapse
That doesn't work for jio volte

(Potter) Can anyone give me "qcn" backup from working VoLTE device

I need to fix my baseband to get back my VoLTE again. Now a day it's hard for me to use my device without VoLTE as my network provider only support VoLTE band so I can't make any calls or even can't receive any calls. Please do support me so that I can use the "qcn backup" given by you and fix my VoLTE again. Thank-you.
Can we flash Moto z2 play or any Motorola device with Oreo modem for bringing back volte..?
Or can we port Moto z2 play or other Motorola Oreo modem for Moto g5 plus.?
akshu2697 said:
Can we flash Moto z2 play or any Motorola device with Oreo modem for bringing back volte..?
Or can we port Moto z2 play or other Motorola Oreo modem for Moto g5 plus.?
Click to expand...
Click to collapse
I have no idea about this.. But i have seen lots of people successfully flashed z2 bootloader on potter...
i have found the solution ,follow below thread,
https://forum.xda-developers.com/g5-plus/how-to/solved-volte-fix-lost-flashing-stock-rom-t3773524

Not able to use VoLTE in LG H870

i want to use VoLTE calling on my h870(single sim) purchased form European country . I'm using my g6 in india and tried to check VoLTE on reliance jio network. I'm not able to use VoLTE feature.
will flashing Indian h870ds(dual sim) firmware solve this issue or is there any any other way to solve this problem.?
asp008 said:
i want to use VoLTE calling on my h870(single sim) purchased form European country . I'm using my g6 in india and tried to check VoLTE on reliance jio network. I'm not able to use VoLTE feature.
will flashing Indian h870ds(dual sim) firmware solve this issue or is there any any other way to solve this problem.?
Click to expand...
Click to collapse
Yes, flashing Indian firmware might solve this. But take a back up before you try. You may have to resort to original firmware. And no Oreo version so far for H870DS. Best of luck!
i will try
panand75 said:
Yes, flashing Indian firmware might solve this. But take a back up before you try. You may have to resort to original firmware. And no Oreo version so far for H870DS. Best of luck!
Click to expand...
Click to collapse
but indian H870DS is dual sim and H870 is single sim. will this leads to any problem?
and im afraid that flashing h870ds firmware cause hard brick .
asp008 said:
but indian H870DS is dual sim and H870 is single sim. will this leads to any problem?
and im afraid that flashing h870ds firmware cause hard brick .
Click to expand...
Click to collapse
Don't flash ds firmware on standard h870, you loose modem and other hardware things that are different.
Do you have a custom (AOSP) ROM? There is currently AFAIK no way to get voLTE working on AOSP ROMs.

[VoLTE] TIM BRASIL carrier

Hey guys whats up?
Just went thru tons of roms, firmwares and kernels but didn't managed to enable VoLTE on our phone under TIM BASIL carrier.
Anyone could share some experience?
This thread helped me out
https://forum.xda-developers.com/redmi-note-7/help/volte-wifi-calling-redmi-note-7-t3931119
I think this is the code I typed in *#*#86583#*#*
It turns off the check with your carrier as to whether you have volte enabled.... I think. Worked for me.
Anyways check that thread.
bobfarley said:
This thread helped me out
https://forum.xda-developers.com/redmi-note-7/help/volte-wifi-calling-redmi-note-7-t3931119
I think this is the code I typed in *#*#86583#*#*
It turns off the check with your carrier as to whether you have volte enabled.... I think. Worked for me.
Anyways check that thread.
Click to expand...
Click to collapse
Thx mate! tested the code when i was on stock rom, but got no success. Gonna check the thread anyway!
EDIT: no luck. i knew the thread, even commented there before. read everything but got no success.
x_berzerker said:
Hey guys whats up?
Just went thru tons of roms, firmwares and kernels but didn't managed to enable VoLTE on our phone under TIM BASIL carrier.
Anyone could share some experience?
Click to expand...
Click to collapse
I had volte problem too, because the volte service wasn't enabled for my sim card. It was necessary to ask my service provider (Digi EU) to be activated for my sim card... After this I tested a lots of roms, and don't remember to have volte problem. AOSP roms usually have enabled volte option by default.
Just to be sure, did you checked your sim card with another phone, if have volte activated?
vlouis said:
I had volte problem too, because the volte service wasn't enabled for my sim card. It was necessary to ask my service provider (Digi EU) to be activated for my sim card... After this I tested a lots of roms, and don't remember to have volte problem. AOSP roms usually have enabled volte option by default.
Just to be sure, did you checked your sim card with another phone, if have volte activated?
Click to expand...
Click to collapse
Yeah mate i tested my sim with other phone and volte worked.
Also i tested another TIM Brasil sim (with volte working on another device) on my phone and got no success.
currently i believe the problem is a carrier+device problem, like "TIM Brazil blocks VoLTE on IMEIs from unregistered devices".
i must test another carrier's sim on my phone to further narrow down the problem. but got none around tho.

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