An error has occurred while updating the device software - Samsung Galaxy S10+ Questions & Answers

Hi!
So my phone is stuck with the "an error has occurred while updating the device software" and that screen only shows when i charge my phone with wall brick. If i try to connect my phone with usb to pc nothing happens.
Even if i try to enter download mode. Any suggestions what I can do?

Try using the power button for a hard reboot.
If it got a low battery % you could let it discharge until shutdown. Generally this isn't practical.
Just another reason I don't allow updates...

blackhawk said:
Try using the power button for a hard reboot.
If it got a low battery % you could let it discharge until shutdown. Generally this isn't practical.
Just another reason I don't allow updates...
Click to expand...
Click to collapse
The phone is "dead" the hard reboot wont help. I get the error screen when i put in the charger, if i connect it to the pc nothing happens and the screen is just black. Doesn't matter if i try download mode, recovery mode or just hold the power button.

Chekhn said:
The phone is "dead" the hard reboot wont help. I get the error screen when i put in the charger, if i connect it to the pc nothing happens and the screen is just black. Doesn't matter if i try download mode, recovery mode or just hold the power button.
Click to expand...
Click to collapse
You could try pulling the battery connector... hard reboot.
If that doesn't work, it's bricked.

blackhawk said:
You could try pulling the battery connector... hard reboot.
If that doesn't work, it's bricked.
Click to expand...
Click to collapse
The battery connector?

Chekhn said:
The battery connector?
Click to expand...
Click to collapse
The connector to the battery itself.
A true hard reset.

blackhawk said:
The connector to the battery itself.
A true hard reset.
Click to expand...
Click to collapse
I have managed to connect the phone to the pc, but the new issue is when i try to start Odin the phone just restarts instantly.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Chekhn said:
I have managed to connect the phone to the pc, but the new issue is when i try to start Odin the phone just restarts instantly.
View attachment 5395719
Click to expand...
Click to collapse
Was Odin working before?
Check Windows Event Viewer for error messages. Latest version and drivers? Roll back or update drivers as needed.
Try another port.
I have zero experience with Odin. If you can't solve it and no one else responds to this thread, start a new thread for this issue. Lots of help here for that! Google search as well with XDA in the search parameters.

Chekhn said:
Hi!
So my phone is stuck with the "an error has occurred while updating the device software" and that screen only shows when i charge my phone with wall brick. If i try to connect my phone with usb to pc nothing happens.
Even if i try to enter download mode. Any suggestions what I can do?
Click to expand...
Click to collapse
Once again check with your PC driver manager. Please confirm it's shows unknown driver or samsung device...if it shows unknown driver, then it happens only connected on bricked phones

Just happend to me too, Odin got stuck when flashing vendor.img (S10+, SM-G975).
For anyone getting here during research, THIS was my life saver:
How To Fix "An Error Occurred While Updating The Device Software" On Galaxy Smartphone? - SamsungSFour.Com
How To Fix "An Error Occurred While Updating The Device Software" On Galaxy Smartphone?
www.samsungsfour.com
tl;dr: after installing the tool (windows, I used it in a W10 sandbox VM on my linux host; make sure to pass the USB device into the VM!)
1) Connect the phone, make sure upper right hand dropdown lists it.
2) Ignore the "Please select your device" drowdown, leave it at "SC-01C". S10 Series isn't in there anyhow.
3) Select "SoftBrick Fixer"
4) Press "Hijack it!"
5) Phone should reboot and be in DL mode again
6) Flash again from ODIN with a GOOD cable and a DIRECT connection to the Host!
HTH.

PokeRekoP said:
Just happend to me too, Odin got stuck when flashing vendor.img (S10+, SM-G975).
For anyone getting here during research, THIS was my life saver:
How To Fix "An Error Occurred While Updating The Device Software" On Galaxy Smartphone? - SamsungSFour.Com
How To Fix "An Error Occurred While Updating The Device Software" On Galaxy Smartphone?
www.samsungsfour.com
tl;dr: after installing the tool (windows, I used it in a W10 sandbox VM on my linux host; make sure to pass the USB device into the VM!)
1) Connect the phone, make sure upper right hand dropdown lists it.
2) Ignore the "Please select your device" drowdown, leave it at "SC-01C". S10 Series isn't in there anyhow.
3) Select "SoftBrick Fixer"
4) Press "Hijack it!"
5) Phone should reboot and be in DL mode again
6) Flash again from ODIN with a GOOD cable and a DIRECT connection to the Host!
HTH.
Click to expand...
Click to collapse
thank you so much you saved my life, you're a good man

Doesn't work on S20 FE

Related

I just bricked mi phone :(

Try to return to stock from cyanogenmod, install the 4.1.2 baseband and I showed up this screen:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I thought I could get it back by KZD and appears this:
I need your help to get my phone if you can help me appreciate it all.
Look for a file v10d_downgrade.kdz in the net, you have to flash that. And the flash whatever kdz you want
It wont work with other kdz.
Ps: i see a white screen in the first photo
Sent from my LG-E612g using Tapatalk 2
raul338 said:
Look for a file v10d_downgrade.kdz in the net, you have to flash that. And the flash whatever kdz you want
It wont work with other kdz.
Ps: i see a white screen in the first photo
Sent from my LG-E612g using Tapatalk 2
Click to expand...
Click to collapse
It does not work, the KDZ throws me the same error. Look:
DELETED sorry wrong post
First of all reinstall the drivers on your computer
Then, did you try to remove the battery, plug the phone to your computer (without the battery), then try to start the phone in Emergency Mode?
If you get to the Emergency Mode with the correct drivers installed, you should be able to flash anything from KDZ.
This method was the only way I could get my L7 in Emergency Mode AND recognized by KDZ, so you could be in the same situation as me maybe?
That method never worked for me, did you get a "UpTestEX_mod2_marwin.exe" in the packge that you downloaded? Use that, select emergency and the v10d_downgrade and flash! (follow a tutorial, you need to install small http server before...... like here)
have u tried "vol down" + "power button"
and when buttons light up, press the "menu" button
and do it a couple of times?
Nothing I've read has worked for me, trying to read the information on the device I get this:
venezuelanboy said:
Nothing I've read has worked for me, trying to read the information on the device I get this: /QUOTE]
Read Information never works, you have to "upgrade start" rigth away! Don't worry about that error
Click to expand...
Click to collapse
raul338 said:
venezuelanboy said:
Nothing I've read has worked for me, trying to read the information on the device I get this: /QUOTE]
Read Information never works, you have to "upgrade start" rigth away! Don't worry about that error
Click to expand...
Click to collapse
Upgrade Start does not work
Click to expand...
Click to collapse
Let pass without touching the screens and it appeared this, the touch screen does not work at this point, I touch it and nothing happens.
At a time when one of the combinations I appeared the cwm recovery, but when I restart the screen turned white and yellow of the previous photos.
raul338 said:
venezuelanboy said:
Nothing I've read has worked for me, trying to read the information on the device I get this: /QUOTE]
Read Information never works, you have to "upgrade start" rigth away! Don't worry about that error
Click to expand...
Click to collapse
Upgrade Start does not work
Click to expand...
Click to collapse
venezuelanboy said:
raul338 said:
Upgrade Start does not work
Click to expand...
Click to collapse
Did you set up small http server & configure it? (also with host file)
Sent from my LG-E612g using Tapatalk 2
Click to expand...
Click to collapse
Hey friend. I have already almost lost my phone several Times.
But persistance is the best to resolve your problem.
Firstly ur phone isnt bricked as it turns on!!!
So try this:
1° turn off phone
2° bottom up + down + turn on
3° should apper "emergency mode" [if this didnt work, try And get in this screen"
4°flash KDZ ( MAKE SURE ITS ON EMERGENCY MODE ON KDZ UPDATER ! AND THE MOST
IMPORTANT WHEN YOU FLASH IT WILL POP UP SEVERAL ERROS . DONT DO NOTHING LET IT CONTINUE )
5° Phone will boot loop (resolve it making a HARD RESET (bottom down+ menu+turn on)
6° now it will reset everything. Then u must flash AGAIN KDZ UPDATER (BUT NOW IT WONT SHOW ERROS ON KDZ UPDATER )
Job done
Phone recovered
PM ME IF ANY DOUBT OCCOURS
Sent From ... Lg e400 <-- {[Brasilian Here]}
Enter in DIAG MODE vol up+vol down+ turn on
(Just do it IF -> u have tried my tip ABOVE this one.)
After that , make sure u connect ur phone then, flash in KDZ UPDATE.
NO ERROR . THIS MUST WORK FOR YOU . AND AS I SAID
IF IT DONT RECONIZE YOUR PHONE THEN U MUST HARD RESET IT .
Sent From ... Lg e400 <-- {[Brasilian Here]}
Finally I could fix the problem without using KDZ and now I want to share with the community.
1. Remove the phone battery.
2. Press the button '+', and connect the usb (without battery).
3. Wait until the drivers are installed on the computer.
4. With the program of LG Mobile Support Tool, and with the phone connected press "Upgrade Error recovery" within the program.
5. Let it download the rom, you unzip and install.
Note: All this process without the battery attached to the phone.
That's all
Bootloop on CMWR and phone never close, only without battery!
Hello.
Today i want to upgrade my android, and surprise! When i push "install"and phone is was restarted, is entered in a continuos loop restart directly in CMWR mode. Here, it was impossible to install anything or make any changes, only "restart", and again, the phone is restarting directly in CMWR mode. At first I thought I bricked my phone, because even in emergency mode it could not start
BUT all this is madeit with battery inside!
After reading what was written here, I realized that I have to remove the battery, and surprise, on the second attempt i managed to start in emergency mode! (with usb cable connected to PC! ) :laugh:
Good...
Now, i openet the "LG Mobile Support Tool" (with usb connected to PC), and after LG mobile tool i let to check and install the last version of USB drivers , it was able to communicate with my PC. After that, i installed the latest available version of Android, via LG Mobile Tool and now is working.
BUT i lost the root of the phone. Anyway, it's the phone of my wife, and she's not interested in "walked" through it
Thanks to "andersonlima" , i understand that as long as boots, is not bricked !
Good luck in the future, and most importantly, read well, with calmness, that can occur various ideas, along with what you have in face, may lead to solving your problem! :good:
venezuelanboy said:
Finally I could fix the problem without using KDZ and now I want to share with the community.
1. Remove the phone battery.
2. Press the button '+', and connect the usb (without battery).
3. Wait until the drivers are installed on the computer.
4. With the program of LG Mobile Support Tool, and with the phone connected press "Upgrade Error recovery" within the program.
5. Let it download the rom, you unzip and install.
Note: All this process without the battery attached to the phone.
That's all
Click to expand...
Click to collapse
Omg man, thanks! Worked perfect, but i used kdz, lg software does not worked.

[Q]Stuck while upgrading to Kitkat via kies 3. Do not turn off the target.

Hi All,
I am trying to update my Samsung Galaxy S4 GT-I9500 via kies 3 to new firmware available. It downloaded the required files and then when the download gets completed, the green color android logo on phone comes up with a message "Downloading..Do not turn off the target".
The phone stays in that particular screen and after a while phone gets disconnected from kies3 and message prompt appear which says to "remove the battery and start the procedure again". I tried many times but still the same issue. After removing the battery and restarting the phone works fine as usual. I had also installed Samsung usb drivers but the same issue exists...
My PC OS : Windows 7
Phone : Android 4.3
Could anyone please help me as where i am going wrong? or do i need to install something on phone or PC.
1. Uninstall Kies 3 and the drivers completely. Install only Kies 3 coz it install the drivers too.
2. Charge ur phone till 80% or more
3. Start to install ur software by Kies 3
4. Tell us how it worked and good luck :fingers-crossed:
Joku1981 said:
1. Uninstall Kies 3 and the drivers completely. Install only Kies 3 coz it install the drivers too.
2. Charge ur phone till 80% or more
3. Start to install ur software by Kies 3
4. Tell us how it worked and good luck :fingers-crossed:
Click to expand...
Click to collapse
Thnks Joku, i tried performing steps as mentioned by you, but the same issue still exists.
1: I did the un-installation of samsung drivers and Kies 3, installed Kies 3 again.
2: The firmware update did begin but after the download was complete, the phone again got disconnected,
"It says Device driver software was not successfully installed" then again Kies 3 asks to do the following below steps:
"PC failed to recognise the mobile phone". etc.....
I did the last update over OTA and it was successful, this time for Kitkat, after checking over OTA it says " The latest update had already been installed" but in Kies 3 its shows an update is available.
Please help me as where its getting wrong and what do i need to do inorder to get it updated.
Make an screenshot of Kies 3 and we gona see what appears
Joku1981 said:
Make an screenshot of Kies 3 and we gona see what appears
Click to expand...
Click to collapse
Joku please find the screenshot.
intially the phone gets detected and the firmware upgrade process goes smoothly, after it reaches 100% the phone gets disconnected and the green color logo appears on phone and the following screen appears on the kies 3. I am also giving the screenshot of my device manager in PC. I have also tried with installing/without installing adb drivers but same issue exists...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Please help me...
1. Uninstall old drivers (called Samsung USB driver for Mobile Phones)
2. Download this ONE
3. Dont conect ur phone to ur pc
4. Install the drivers of the 2nd step
5. Conect ur phone to ur pc
6. Open Kies 3 again
Joku1981 said:
1. Uninstall old drivers (called Samsung USB driver for Mobile Phones)
2. Download this ONE
3. Dont conect ur phone to ur pc
4. Install the drivers of the 2nd step
5. Conect ur phone to ur pc
6. Open Kies 3 again
Click to expand...
Click to collapse
Hi Joku,
I did as per your instructions and this time all drivers and everything went smoothly but while downloading the firmware after 21%
it displays the below message and the phone gets disconnected and re-connects again.
Guys any suggestions as why phone is getting disconnected...i am unable to upgrade...
niku_19jan said:
Guys any suggestions as why phone is getting disconnected...i am unable to upgrade...
Click to expand...
Click to collapse
2 options possible:
1. Problem with the USB cable.
2. Problem with the charging Port Flex Cable Ribbon. I let u HERE one video if u are enough brave for fix it
Thanks Joku...i did the factory reset and tried to update my phone. It worked like charm. Finally the android upgrade is complete.
niku_19jan said:
Thanks Joku...i did the factory reset and tried to update my phone. It worked like charm. Finally the android upgrade is complete.
Click to expand...
Click to collapse
Cheaper and better for ya. Sometimes the solution is easier :highfive:
niku_19jan said:
Thanks Joku...i did the factory reset and tried to update my phone. It worked like charm. Finally the android upgrade is complete.
Click to expand...
Click to collapse
Hi Niku_19jan,
I am experiencing the same problem.
Did you only do a factory reset?
What does a factory reset whipe? Do you need to reinstall every app?
I had the same issue here. All I need is to change the screen lock to "swipe". Maybe because when the PC wanted to access my Galaxy S4, permission from phone granted. Because I was using the pattern lock screen, and I needed to drew it first so the Kies could connect my device. It's very simple, lucky I am.
Model Number: GT-I9500
PC: Windows 8.1 64 bit

Help recovering Samsung Galaxy Note 3 contents

Hi all, I have a Samsung Galaxy Note 3 and I dropped it on the floor. On the outside, the phone is fine but when I try to restart it, it gets stuck on the splash screen as per this picture
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
So, I researched XDA forums and someone suggested pressing the Home+Power+Volume up. When I do it, it just enters a loop vibrating every 10 secs (approximately) with a black screen as per this picture
Continued researching XDA forums and found another post telling me to try pressing Home+Power+Volume down to enter an emergency menu. I did so and got the following screen with 2 options (Continue or cancel). I chose continue
When I pressed the volume button up, it showed me the following screen, and stayed there for at least 10 minutes
This reminded me I tried to install a new ROM about 2 years ago (this was my first Android phone), didn't work, but the phone worked well until I dropped it, 2 years after I tried installing a new ROM!
So, I tried repeating the same steps, but this time cancel it. It was stuck in the splash screen again.
In the meantime, I got myself a new phone and the only thing I want to do is to recover the pictures and videos I had in the Note 3.
When I connect the Galaxy Note 3 to my laptop using the original cable, when it's stuck on the splash screen, the laptop doesn't recognize the device and therefore doesn't read the content. The same applies if I press Home+Power+Volume up or Volume down.
What are my options? Is it possible to recover the phone maintaining the contents? Is there a physical device I can use to recover the data (ie. dismantle the phone and read the "hard drive" directly)?
Any help will be very appreciated. Many thanks in advance!
It seems a hardware problem, 'cause it occurs after a shock.
But, before going to panic or to pay a repair, you can try to extract the battery (though maybe it was already got off the phone on the fall).
Wait a minute or so, then re-connect the battery, restart the phone and pray...
Try again the Recovery mode : the home >vol up>power buttons (press Power as the last button). If you enter recovery, make a Factory reset.
If not Recovery, go to download mode, as your 3rd photo. Flash a STOCK firmware, this will not change your Knox.
It is all I can say about. Maybe another more expert member can give you better advice.
Still no joy
aftnoon2 said:
It seems a hardware problem, 'cause it occurs after a shock.
But, before going to panic or to pay a repair, you can try to extract the battery (though maybe it was already got off the phone on the fall).
Wait a minute or so, then re-connect the battery, restart the phone and pray...
Try again the Recovery mode : the home >vol up>power buttons (press Power as the last button). If you enter recovery, make a Factory reset.
If not Recovery, go to download mode, as your 3rd photo. Flash a STOCK firmware, this will not change your Knox.
It is all I can say about. Maybe another more expert member can give you better advice.
Click to expand...
Click to collapse
Hi afternoon2 - thank you for your help. I have removed the battery and restarted the phone 1 million times. Unfortunately, it never progressed beyond the splash screen.
When I go into recovery mode (Home+Power+Volume up) it goes into vibrating cycle but never displays anything on the screen as described.
Any other suggestions folks?
even with it doing all that, can you hook it up as a us b device to get your data?
gad42000 said:
even with it doing all that, can you hook it up as a us b device to get your data?
Click to expand...
Click to collapse
Hi gad42000 - thank you for the suggestions. Nope, when I plug in the phone via USB I can't see the phone on the laptop and therefore can't access any of the folders.
Is it possible to read the "hard drive" via some other hardware?
If it's a hardware problem (which I also believe it is) what can I do to recover the data?
I would in your shoes .
Install Samsung USB Drivers .
Change USB Port and change USB cable .
JJEgan said:
I would in your shoes .
Install Samsung USB Drivers .
Change USB Port and change USB cable .
Click to expand...
Click to collapse
Hi JJEgan - thank you for the suggestion. I have installed the Samsung drivers via Kies and the cable is brand new. How do I change the USB port?
I think he means try different USB ports on the computer.
audit13 said:
I think he means try different USB ports on the computer.
Click to expand...
Click to collapse
Hi audit13 - thanks for clarifying. Do you have any other suggestions on how to retrieve data?
Recuva if you can connect .
Or a Data Recovery Service may help but expensive .
dquelhas said:
Hi audit13 - thanks for clarifying. Do you have any other suggestions on how to retrieve data?
Click to expand...
Click to collapse
What do you mean by "data". Your media, photos, etc, or the apps data?
My advice is to enter download mode, flash through Odin stock firmware and see what you get. Pick up the know how in the "General" forum of this device.
If success, you will not lose your media data.
If you can get the phone recognized by the computer, you could flash twrp, boot into twrp, mount the data partition, and copy the data to the computer.
JJEgan said:
Recuva if you can connect .
Or a Data Recovery Service may help but expensive .
Click to expand...
Click to collapse
Hi JJEgan - thank you for the suggestion. Any chance I can dismantle the phone and read the drive (ie. like the ones you connect hard drives to and mount as a USB)?
audit13 said:
If you can get the phone recognized by the computer, you could flash twrp, boot into twrp, mount the data partition, and copy the data to the computer.
Click to expand...
Click to collapse
If the computer read the device, then he can recover not only the media but also the whole device by flashing it's latest firmware via Odin!
Marvino. said:
If the computer read the device, then he can recover not only the media but also the whole device by flashing it's latest firmware via Odin!
Click to expand...
Click to collapse
Apart from what flashing the firmware wipes .
<Hi JJEgan - thank you for the suggestion. Any chance I can dismantle the phone and read the drive (ie. like the ones you connect hard drives to and mount as a USB)? >
NO its nand memory .
Marvino. said:
If the computer read the device, then he can recover not only the media but also the whole device by flashing it's latest firmware via Odin!
Click to expand...
Click to collapse
A phone maybe recognised by a computer but that does not automatically mean Odin can be flashed.

Download mode bug

Hello,
My LG G3 (D855 16go) is hard bricked.
I have the qualcomm 9008 Usb connection and I have flashed correctly, following the topic (http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359)
When I flash sbl1 at the end, I try to get in download mode .
I see the screen download mode during 2 sec, and then black screen and I get back the qualcomm 9008 USB connection.
I have tried many times to flash (V10 tot or V20), but I don't know what to do.
Could someone give me a solution, please?
PS: I have tried LGUP ,but I have model unkown and i cannot select
PS2:With flashtool, I put the port 41 and when I want to flash i got the Download FAIL!!, Model Information Check Fail (with PID:NULL,IMEI:NULL,Model(nothing),DLL : D855
PS3:with Flashtool 2014,I get stuck at 4%(Upgrading S/W)
I have spent some many hours reading topics in xda or googling but I am stuck. So please help if you have an idea
Thanks,
bonilla said:
Hello,
PS: I have tried LGUP ,but I have model unkown and i cannot select
PS3:with Flashtool 2014,I get stuck at 4%(Upgrading S/W)
I have spent some many hours reading topics in xda or googling but I am stuck. So please help if you have an idea
Thanks,
Click to expand...
Click to collapse
PS : Try with unplug and plug again USB cable.
PS3 : change DIAG with CS Emergency (do with your own risk) if you are give up.
PS2 : never tried.
I used to have a LG P970, and i unbricked it with LG flash tool. it also get stuck at 4%, as long as it keeps printing out log. after that, the phone is unbricked.
dunno it works with lg g3. hope this help.
Never_Sm1le said:
I used to have a LG P970, and i unbricked it with LG flash tool. it also get stuck at 4%, as long as it keeps printing out log. after that, the phone is unbricked.
dunno it works with lg g3. hope this help.
Click to expand...
Click to collapse
I got this message and i don't have more logs :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
fOxunO said:
PS : Try with unplug and plug again USB cable.
PS3 : change DIAG with CS Emergency (do with your own risk) if you are give up.
PS2 : never tried.
Click to expand...
Click to collapse
I tried the PS3 (change with CS Emergency) and it is the same, stuck at 4% with the same screenshot than above.
When I try to power on , I have the DemiGod Crash Handler , and when I press bottom up to go to download mode, I have the message on my phone :'Volume up is pressed Jump to dload Mode' and in some cases I have a blue led or sometimes i got a green led.
When I press volume down, it reboots and i got the same...
bonilla said:
I got this message and i don't have more logs :
Click to expand...
Click to collapse
You got this after click connection to server failed ?
Don't click the pop up , slid it to see what happened.
ops, you got 'Volume up is pressed Jump to dload Mode' , do you got DL mode before flashed ?
fOxunO said:
You got this after click connection to server failed ?
Don't click the pop up , slid it to see what happened.
ops, you got 'Volume up is pressed Jump to dload Mode' , do you got DL mode before flashed ?
Click to expand...
Click to collapse
When i power on , I got the Demigod Crash Handler
I press up to go to Dload Mode.
Then, I launch FlashTool 2014, I select the kdz and everything and then, it goes to 4%
and without pressing, I have this screen poping :
and even if I touch nothing, it doesnt change anything (In my phone , I have the demigod on the screen)
For information, I got this USB connection
Other question:
When I reflash with boardiag , each time when i finish with sbl1, i poweroff /poweron (botom up pressed) and I cannot access download mode, it goes black and I have the qualcomm 9008 usb port.
Could someone helps me with that problem ?
Thanks

Huawei p8lite ALE-L21 total hard brick or can fix?Tried all solutionsns..pls help.

Hi.
I tried to update my mother in law Huawei p8 lite,phone in settings showed there is a firmaware update available,so I done a backup then download via wifi android 6.0,after download complete its asked me to procced so i click to yes,phone restart to upgrade mode but was stuck on 0% progress for very long time so I tried to restart the phone via power off button but after that phone doesnt start again any more.
So I readed a lot what to do but nothing work for me.
I download android 6.0 to pc then copy dload folder to sd card,then when card in phone I pressed volume + and - and power the same time but nothing happend,phone just vibrate once for very short time and nothing.
I tried also using adb procedure but phone is not recognized in my laptop with windows 8,all drivers installed I believe,I have mined all internet for proper drivers,all adb and fastboot drivers installed,included huawei drivers and HiSuite softaware and even Handset WinDriver installed and windows 8 only seen device like on picture below:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I plugged phone to laptop via usb cable,short vibrate and nothing,so I press power off and volume down same time and laptop see something but not properly,please check below:
ADB not seen any adb device after command "adb devices" .
I can manulally choose driver for that like e.g ADB interface device but ADB still not see anything.
Tried also with disconnected battery couse read on this forum its help sometimes but nothing,still same.
After doing all that just realize sometimes red led blinking so its mean battery is down,and wont charge via usb on the phone,so I charged battery via external charger connected straight to the wires on battery,now red led not blinking.
Tried also on another laptop with windows xp,same ,nothing happend,adb not see anything,but sometimes in device manager phone is recognized as below:
On other forum when is recognized like that its possible to fix but need special usb box,which I ovcourse dont have.
What else I can try?
Summary:
phone not recognized in laptop,even with unplugged battery
phone wont start,no logo nothing
wont update from sd card wiht dload
is it totally brick?
pls help/
Hi!
i think your phone board was damage in process, happened to me on a Alcatel Idol... The same thing. I think the phone was already a bit laggi, no?
.
Phone was not worked properly,thats what my mother in law said.
Its sometimes show just white screen after unlock,or camera wont switch on.
And battery draining fast.I thought firmware upgrade will fix it but its brick now(
Update:I have fixed the phone with dc phoenix software-Installed new board firmware and then stock rom and its all ok now.
alsat1 said:
Update:I have fixed the phone with dc phoenix software-Installed new board firmware and then stock rom and its all ok now.
Click to expand...
Click to collapse
It would be useful if you did a little tutorial with links.
Thank you
MARCOSOFT said:
It would be useful if you did a little tutorial with links.
Thank you
Click to expand...
Click to collapse
I found informations and tutorial on xda forum so its all here
alsat1 said:
I found informations and tutorial on xda forum so its all here
Click to expand...
Click to collapse
Did you have to pay for the phoenix software?
MARCOSOFT said:
Did you have to pay for the phoenix software?
Click to expand...
Click to collapse
Yes 15 euro for 72hours.

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