Hi, I have a G2 I need some help with. This is a partial repost from [HELP THREAD][Noob Friendly].
Just got a LG G2 for my wife (wedding anniversary). It arrived by post yesterday, yay I though, I got a couple of weeks to sort it out. Am trying to transition her from her old iPhone4S over to Android, and from checking things out, it looked like the OptimusG3 rom was the way to go, in terms of a nice interface.
I shoulda slowed down and been more meticulous with the process, but anyway… I have little knowledge of these things, but have managed to flash custom ROMS to a couple of devices before (HP Touchpad, Ainol Fire), noting that any problems I’d previously encountered were usually due to skipping or not following steps properly.
G2 model is D802. Kitkat 4.4.2 installed by default. From an ebay seller - back case, software and printed instructions all say D802. Opening the back case, internal bottom left corner says D801/D803.
Tried to follow guide here http://forum.xda-developers.com/show....php?t=2788077
Tried to root as per here http://forum.xda-developers.com/show....php?t=2448887
I think the root went through ok, although I had to try more than once (had other stuff happening in the background so not paying 100% attention).
Tried to flash TWRP as per here http://forum.xda-developers.com/show....php?t=2633941
Didn’t seem to be able to get this working.
Uncertain at this point if I was properly rooted, so redid it with https://towelroot.com/ - which seemed to be fine
Then tried to install TWRP with Autorec: http://www.droidviews.com/install-twr...
Which seemed to be successful, and I’m sure I picked the D802 TWRP recovery file, but THIS IS WHERE THE TROUBLE REALLY BEGAN - on reboot to recovery the trouble started – no logo, I’m just seeing a black screen with vertical lines that change for a bit, then go static.
My understanding now (thanks to Art Vanderlay) is this is probably the result of me having a JDI panel - so now I need to reflash a JDI kernal to fix the LGIT kernal that Autorec installed.
I can't read the screen at all - it is just black with white lines and change a bit before going static. I have tried to connect the phone up to the computer in DOWNLOAD mode using the VOLUME UP and ATTACH USB CABLE technique.
When I do this, the computer beeps to let me know a device is attached, and a ADB device turns up in device manager - but then nothing else thinks a device is attached, including SimpleTool, LGFlashTool2014, PDANET (which does say device connected to begin with, but then doesn't proceed any further), ADB (via commandline), MinimalADB, or Linux.
I have tried various permutations and combinations of:
1. different USB ports
2. different USB cables
3. different computers (x3)
4. different drivers (from various places, including LG website, SimpleTool, PDANET). (I even tried a Verizon G2 driver just for the hell of it)
5. two different LINUX distros
...and nothing seems to see the G2.
Any suggestions very very welcome, cos I'm out of ideas.
Did you manage to find a solution to that problem. I am having the same problem
Hello,
i have a problem with my 1 week old yotaphone and hope you guys can help me to solve.
Let me say, this is my first android device. After a long time using iphones i saw this 2-displays concept and wanted to give it a try.
But now my problem and the way to:
The phone was brand new and first of all i charged it for a wohle night.
After that i put in the sim-card and started the phone and walked through the start-procedure with WLAN, Googleaccount etc.
Then the phone told me about an update and i started it over WLAN.
The phone was downloading, rebooting and shows me a white window "updating x of 127(?) Apps".
Somewhere in the middel the phone rebooted again and now its in a bootloop.
What is possible with the phone right now.
I can start the phone wit the bootloop (powerred byAndroid, then restart)
I can use "Power + Vol-" to bring it into downloading mode
When i use "Power + Vol+" nothing happend.
When i use "Vol+ + Vol-" nothing happend.
The akku of the phone is empty now and it only works with usb or power unit connected.
In bootloop or downloading mode it is not charging.
What i tried.
What i try:
I read many topics with bricked / bootlooped yotphones and how to flash or cache whipping.
i connected the phone to my pc and used yotoflasher with many different firmwares.
I used fastboot:
- flashed the system.ing with differnet sizes.
- tried different custom recovery.img from different threads here and from other sites.
Even a complete new image, moddified RU img doesn`t help.
The phone stays in bootloop.
Yes, it`s a warranty case, but before i start to strech my nerves by handling with the dealer and shipping
this phone back to china i will try everything else and hope you can help me out of this situation.
Thanks a lot
easyxx said:
Hello,
i have a problem with my 1 week old yotaphone and hope you guys can help me to solve.
Let me say, this is my first android device. After a long time using iphones i saw this 2-displays concept and wanted to give it a try.
But now my problem and the way to:
The phone was brand new and first of all i charged it for a wohle night.
After that i put in the sim-card and started the phone and walked through the start-procedure with WLAN, Googleaccount etc.
Then the phone told me about an update and i started it over WLAN.
The phone was downloading, rebooting and shows me a white window "updating x of 127(?) Apps".
Somewhere in the middel the phone rebooted again and now its in a bootloop.
What is possible with the phone right now.
I can start the phone wit the bootloop (powerred byAndroid, then restart)
I can use "Power + Vol-" to bring it into downloading mode
When i use "Power + Vol+" nothing happend.
When i use "Vol+ + Vol-" nothing happend.
The akku of the phone is empty now and it only works with usb or power unit connected.
In bootloop or downloading mode it is not charging.
What i tried.
What i try:
I read many topics with bricked / bootlooped yotphones and how to flash or cache whipping.
i connected the phone to my pc and used yotoflasher with many different firmwares.
I used fastboot:
- flashed the system.ing with differnet sizes.
- tried different custom recovery.img from different threads here and from other sites.
Even a complete new image, moddified RU img doesn`t help.
The phone stays in bootloop.
Yes, it`s a warranty case, but before i start to strech my nerves by handling with the dealer and shipping
this phone back to china i will try everything else and hope you can help me out of this situation.
Thanks a lot
Click to expand...
Click to collapse
Mine too,stuck in bootloop. I also tried the fastboot and it said waiting device.
kophyo07 said:
Mine too,stuck in bootloop. I also tried the fastboot and it said waiting device.
Click to expand...
Click to collapse
If your phone displays Downloading... and fastboot keeps saying waiting for device then there is something wrong with the installed ADB driver. Check some of the posts in this forum like this one on how to fix this. http://forum.xda-developers.com/yotaphone-one/help/yotaphone-2-yd-206-china-flash-firmware-t3306797/post69311402#post69311402
Strange that you had an OTA (Over The Air update). You didn't do anything between the SIM/Google registration and OTA ?
Normally there are no OTAs allowed on yd206 phones bought from China/HK , where did you buy it ? Chinese retailers have their own firmware that they put on phones , for me , maybe you had bad firmware installed.
The warranty of your phone is voided if you flash yotaphones bought from China and HK .
When you use yotaflasher do you get error message or "waiting for device" ?
To flash the Yotaphone , it should be in developer mode , but you couldn't put it in this mode because it first did the OTA that started your bootloop. Android apps are updated like that ("installing x of 127") when it gets updated to lollipop. Normally the OTA should have worked OK. Did you allow enough time at the Yotaphone logo after the first reboot ? It stays on this logo for 5 minutes before starting. I made this mistake.
The OTA started just after you set up Google etc ?
If so, normal yotaflashing will never work, but at least you havent broken the warranty . The thing we need to know is what exactly happened when you tried to flash , what errors messages appeared ?
If you did not put the phone in developer mode, then you cannot easily flash the phone, so your best possibility is to return the phone. Normally you can contact the seller by chat or email . Some are very good in exchanging.
It IS possible to flash your phone using fastboot, but I would not personally attempt it and you would lose your warranty . You need rootkits, SDK toolkits, universal drivers and images. Google "bootloop without USB debugging".
When I flashed my yd206 , (after many attempts) I flashed my yd206 to yd201 Russian KitKat ROM first and then did an OTA to lollipop.
Hello guys!
Unfortunately I have managed to full brick my phone which has worked without any issues for more then 3 years.
My story:
1. Phone started to have random restarts, basicaly, when phone lagged little bit - it restarted phone.
2. When I did manual restart, I got into bootloop and could not get out
3. With a heavy heart I did a factory reset. - Problem with random restarts ontinued together with random bootloops.
4. Did maybe 5 more factory resets, nothing happened.
5. Found a tutorial to flash new firmware.I was on 5.0.2 D802 30d so I used same. (PC suite could not find my phone and LG support tool always freezed on SW install)
6. I used LG Flash tool with normal flash. - used *.kdz which I have downloaded via LG support tool - checked size with dl from source from xda and they were same so i used it.)
7. All success, but device keep restarting - i think no bootloop anymore.
8. I did full flash again with LG flash tool so have a clean install and hopefully fix everything.
9. Suddenly mid-install my phone auto-disconnected from laptop and even with Retry attemps I wasnt able to get it running again. Then my phone restarted itself and that was it.
Now I cannot go to recovery mode, I cannot go to Download mode, all I see is black screen (turns some light on little bit underneath but no data visible).
Also when connect to my Windows 10 laptop multiple discs trying to load and trying to format disk. (one of them contains folder image with some files inside).
I dont have root, I dont have any other tools installed on my phone, just a normal user.
I tried to download adb but i dont understand it much, and also it cannot find my device.
Is there any way how to still fix my phone or is it completely lost
If so, I please you for a dummies step-by-step list .
Thank you so much in advance. :crying:
So good news,
I managed to load img back with dd application.
My Download mode together with factory reset is working.
I have tried to flash it with LGUP and even with some accused usb disconnections I probably managed to flash new lollipop to my phone.
Now it is optimalizing apps to load android correctly. Only issue I have is low battery, it always drains it too quickly so it cannot load properly.
Any idea how to charge the battery? Every time I connect phone with usb cable it starts up into boot, possible bootloop (cannot say if it is because of low battery or real bootloop)
Thanks
Dude try to install crdroid 7.1.2 nougat rom of d802 this will fix your battery problem
root it and install TWRP with srktools 2.0
this is best way to root G2 5.0.1 lolipop
you can also use LG One Click Root to obtain root then don't update su binary and install Autorec of you model to get twrp
nudget said:
Hello guys!
Unfortunately I have managed to full brick my phone which has worked without any issues for more then 3 years.
My story:
1. Phone started to have random restarts, basicaly, when phone lagged little bit - it restarted phone.
2. When I did manual restart, I got into bootloop and could not get out
3. With a heavy heart I did a factory reset. - Problem with random restarts ontinued together with random bootloops.
4. Did maybe 5 more factory resets, nothing happened.
5. Found a tutorial to flash new firmware.I was on 5.0.2 D802 30d so I used same. (PC suite could not find my phone and LG support tool always freezed on SW install)
6. I used LG Flash tool with normal flash. - used *.kdz which I have downloaded via LG support tool - checked size with dl from source from xda and they were same so i used it.)
7. All success, but device keep restarting - i think no bootloop anymore.
8. I did full flash again with LG flash tool so have a clean install and hopefully fix everything.
9. Suddenly mid-install my phone auto-disconnected from laptop and even with Retry attemps I wasnt able to get it running again. Then my phone restarted itself and that was it.
Now I cannot go to recovery mode, I cannot go to Download mode, all I see is black screen (turns some light on little bit underneath but no data visible).
Also when connect to my Windows 10 laptop multiple discs trying to load and trying to format disk. (one of them contains folder image with some files inside).
I dont have root, I dont have any other tools installed on my phone, just a normal user.
I tried to download adb but i dont understand it much, and also it cannot find my device.
Is there any way how to still fix my phone or is it completely lost
If so, I please you for a dummies step-by-step list .
Thank you so much in advance. :crying:
Click to expand...
Click to collapse
You can fix using qhslb 2.0
You can find video on YouTube.
I was trying to update with LGUP application for firmware update but didn't success, so I removed the USB cable and pressed Volume down and power button to restart. But it went straight into Firmware Update and LGUP application can't find the port.
So, my phone is stucking in Firmware update screen, please help me how to restore the firmware and get out from Firmware Update screen, many thanks and greatly appreciated.
Hold the power button until you get a black screen. Download LG Mobile Support tool and the LG Drivers. Plug USB In and then hold the Power + Volume Up key. On your screen, click Upgrade Recovery. From there, you can do a factory reset through download mode of your phone.
Enter download mode and connect the phone in the PC. Download LG brige and open it. When you are inside the programe you will see a window of Software update enter here and there is an option that is for bad installation otas (to reinstall and correct errors). Use this and I think this will handle.
Another option I think is using LG Up you will see your device in download mode. Try to enter download mode and see if this works also.
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
gewecht said:
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
Click to expand...
Click to collapse
In older LG phones work LG Flashtool (2014)...Maybe with this you can flash KDZ firmware https://forum.xda-developers.com/showthread.php?t=2797190
gewecht said:
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
Click to expand...
Click to collapse
I have the same issue - I was on Lineage os and flashing the OTA update caused bootloop to recovery. So I wanted to flash back to stock using LGUP and 14A. I did that before without issues.
This time though all installed fine but after reboot the phone immediately goes to fastboot, exactly as described above. I just spend several hours trying to fix it but with no results. The LG Bridge won't recognize the phone no matter what I do in Windows (tried 3 different PCs). On a Mac it will start connecting and will end up saying "you need to enable MTP connection".
From what I garther the stock rom flashed fine - the factory reset works, even shows "erasing data", the LG UP recognizes the phone as 14A (I tried 11A, 13A too - seems to install fine but goes immediately to fastboot after reboot).
The only thing I realized I did different when flashing the stock rom with LGUP was not using the original LG USB cable. But reflashing with original cable makes not difference now - still going to fastboot.
Any help would be greatly appreciated.
Have you guys been able to do the Upgrade recovery in the LG support tool? Did it work? It starts fine for me but after downloading the recovery file I always get and error, see the screenshot.
I was able to grab the kdz file and tried to flash it with LGUP but still the same thing. It seems like it flashes fine but after reboot it immediately goes to fastboot
kloubik said:
Have you guys been able to do the Upgrade recovery in the LG support tool? Did it work? It starts fine for me but after downloading the recovery file I always get and error, see the screenshot.
I was able to grab the kdz file and tried to flash it with LGUP but still the same thing. It seems like it flashes fine but after reboot it immediately goes to fastboot
Click to expand...
Click to collapse
Sadly I'm in the same boat as well. I'll pull some of their error messages I've gotten with LG Flash Tool this afternoon. I've tried 2014 and 2017. Both to no success.
I suspect it may be something with the /misc partition. Im going out on a limb, but I'm guessing that the AOSP and Lineage ROMs may touch misc. That partition may have some key identifiers for the LG tools. And the KDZ doesn't have a misc partition embedded inside it.
I was hoping the kdz file I was able to grab from the Lg Support tool would be different from regular stock rom 14a that is available around the internet but it appears to be exactly the same file (based on the file size). My original hope was that the file would support "Refurbish" option in the LGUP tool but it only works with "Upgrade".
I wonder if the "Refurbish" option would fix this and re-flashed all partitions - if only we could find a kdz file that would work with the refurbish option. So far all files I tried (11a, 13a, 14a) only support the upgrade option.
Thanks for all of your helps, I used LGUP and WondersMobile application on the computer and LGUP can not see the port. I did un-install the WondersMobile and LGUP can see the port and finally upgraded to latest firmware.
gewecht said:
Thanks both - I ran into a similar situation. I pulled down both the 11a and 14a KDZ files, and used UpperCut and LGUP to flash first the 14a and then the 11a image. Unfortunately in both cases after LGUP does its thing, I'm getting the LG logo, followed by fastboot screen.
I cannot reboot to get past it, and I cannot flash recovery (it says the boot loader is locked). I cannot flash the Unlock.bin from LG because apparently the KDZ re-enabled the software lock prohibiting bootloader unlocks.
So I'm suck with a phone that will only boot into fastboot, stock recovery or into download mode, and I cannot figure out how to get back to something functional. I've tried reflashing with LGUP - that doesn't work. And the LG Bridge "Update Error Recovery" option gives an error "Connect your mobile device to the USB Port" even though it is, and the LG USB drivers are installed.
Would appreciate any pointers someone could offer.
Click to expand...
Click to collapse
kloubik said:
I have the same issue - I was on Lineage os and flashing the OTA update caused bootloop to recovery. So I wanted to flash back to stock using LGUP and 14A. I did that before without issues.
This time though all installed fine but after reboot the phone immediately goes to fastboot, exactly as described above. I just spend several hours trying to fix it but with no results. The LG Bridge won't recognize the phone no matter what I do in Windows (tried 3 different PCs). On a Mac it will start connecting and will end up saying "you need to enable MTP connection".
From what I garther the stock rom flashed fine - the factory reset works, even shows "erasing data", the LG UP recognizes the phone as 14A (I tried 11A, 13A too - seems to install fine but goes immediately to fastboot after reboot).
The only thing I realized I did different when flashing the stock rom with LGUP was not using the original LG USB cable. But reflashing with original cable makes not difference now - still going to fastboot.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
I too am having same problem. I've tried all the images from 11A to 14A, all of them flash with no errors on LGUP and every time LGUP detects the phone as having the last version flashed. Unfortunately, the phone also boots to fastboot every time. Nothing else to add to your descriptions at this time I'm afraid...
gewecht said:
Sadly I'm in the same boat as well. I'll pull some of their error messages I've gotten with LG Flash Tool this afternoon. I've tried 2014 and 2017. Both to no success.
I suspect it may be something with the /misc partition. Im going out on a limb, but I'm guessing that the AOSP and Lineage ROMs may touch misc. That partition may have some key identifiers for the LG tools. And the KDZ doesn't have a misc partition embedded inside it.
Click to expand...
Click to collapse
I am absolutely positive my problem is at least in part due to a messed up /misc partition though. @gqo actually described what I did pretty thoroughly in his thread, albeit in a G5. Post #9 has the fix but it didn't work for me.
I've also stumbled upon a menu under the Firmware Update screen that I had never seen before and cannot fin any mention to... Would any of you guys know what it is for? It reads something like:
Code:
** SELECT MENU **
** Select : Power Key(Long) **
** Move : Power Key(Short) **
-> MA-USB(WIFI) DL
POWER OFF
PHONE INFO
BACK
Okay, I figured it out. The menu, at least the first option, appears to be for Wi-Fi firmware update. I wonder what file the phone actually downloads... And if it would be able to fix our phones. The only unprotected network I had in hand was a mobile hotspot in my not-so-LTE Nexus 5, so I got as far the firmware download start but didn't risk it on such a slow and unpredictable network. On top of that my Nexus 5 has also gotten pretty good at bootlooping, that's why I got this G6 in the first place. If anyone out there has a reliable unprotected network and nerves of steel it could be interesting to see if the outcome of this update is different from the LGUP one.
How do you access this menu?
What I started working on yesterday is trying to build a image file for the Qualcomm Flash Image loader and see if I can flash the phone using this tool... But I have never used this tool before, right now it does not detect my phone - I need to work on that + see if I can correctly build the image file from kdz. I found some youtube step by step tutorials so we will see. I will post update on the progress tonight or tomorrow.
kloubik said:
How do you access this menu?
What I started working on yesterday is trying to build a image file for the Qualcomm Flash Image loader and see if I can flash the phone using this tool... But I have never used this tool before, right now it does not detect my phone - I need to work on that + see if I can correctly build the image file from kdz. I found some youtube step by step tutorials so we will see. I will post update on the progress tonight or tomorrow.
Click to expand...
Click to collapse
I'm not sure if there's a better way to do it, but I access it by removing the usb cable after I successfully get in Download Mode. Then I'm not sure if there's any specific key combo, I've been randomly pressing the power and the volume down buttons and at some point I get into that menu. In the menu though, for some reason, I think I can only select an option if I long press both the volume down and power buttons. The "POWER OFF" option has come in handy because so far is the only way I can actually turn my phone off. The "PHONE INFO" hasn't worked for me yet. The menu also reacts when you add/remove the microsd card... I wonder if it can be used for something other than a WiFi firmware upgrade. I haven't had the chance to connect the phone to a computer to see how the device is recognized, if at all.
And that image you're working on sounds like a neat idea, I wish I could help but I'm afraid I wouldn't have the skill. I may be able to test though. Anyway, Godspeed!
Unundra said:
I too am having same problem. I've tried all the images from 11A to 14A, all of them flash with no errors on LGUP and every time LGUP detects the phone as having the last version flashed. Unfortunately, the phone also boots to fastboot every time. Nothing else to add to your descriptions at this time I'm afraid...
I am absolutely positive my problem is at least in part due to a messed up /misc partition though. @gqo actually described what I did pretty thoroughly in his thread, albeit in a G5. Post #9 has the fix but it didn't work for me.
I've also stumbled upon a menu under the Firmware Update screen that I had never seen before and cannot fin any mention to... Would any of you guys know what it is for? It reads something like:
Code:
** SELECT MENU **
** Select : Power Key(Long) **
** Move : Power Key(Short) **
-> MA-USB(WIFI) DL
POWER OFF
PHONE INFO
BACK
Okay, I figured it out. The menu, at least the first option, appears to be for Wi-Fi firmware update. I wonder what file the phone actually downloads... And if it would be able to fix our phones. The only unprotected network I had in hand was a mobile hotspot in my not-so-LTE Nexus 5, so I got as far the firmware download start but didn't risk it on such a slow and unpredictable network. On top of that my Nexus 5 has also gotten pretty good at bootlooping, that's why I got this G6 in the first place. If anyone out there has a reliable unprotected network and nerves of steel it could be interesting to see if the outcome of this update is different from the LGUP one.
Click to expand...
Click to collapse
I'll play around a bit and see if I can land on this menu. At this point I'll try anything. I'm on an iPhone until I get this fixed - so I'm motivated!
I can setup an open guest network off my main wi-fi this evening and see what I can find out.
EDIT Sorry, I tried playing around here, but I couldn't figure out how to get back into the the menu you uncovered. If you could give some instructions on how to do it, I'm happy to give it a shot on my device.
I was able to access the menu today...what worked for me was at the firmware screen unplug the usb cable and then press volume down and power button three times quickly. I tried to connect to a wifi and it does not really do anything. I think it just establishes wifi connection but it does not download anything on it's own - it's waiting for another connection.
Also I got stuck with building the image file from kdz, it has no information on partitions. At this point I decided to ship to LG for a quote and will see how much they will ask for a reflash.
I got as far as selecting a network and getting some sort of a download start screen, but I interrupted it right away so I wasn't sure the download would actually go through... Apparently it does not. If this menu has some sort of flashing capabilities though, it might be worth checking how secure it is. If someone can get it to download and flash a modded file perhaps there could be a chance of flashing a custom recovery or something... I'm thinking about those guys that have an unlockable bootloader (which we ironically also have now).
Anyway, all of this goes well beyond my skill so I followed your example and submitted a repair service request to LG. It'll take quite long but shipping is free, so I figured I'd give it a try. I'm assuming this is an easy fix with the right software tools, so I hope LG doesn't overcharge for it. I'm even half hoping they'll do it under the limited warranty... If I recall correctly unlocking the bootloader doesn't immediately void all warranty, there's room to prove the bootloader was never actually unlocked. And after all LG does say that once unlocked, it cannot be undone and our phones are, in fact, running stock firmware and have a locked bootloader.
Update: My phone was received today by LG. In LG's Track Repair page, the status briefly showed as Undergoing Diagnostic but quickly moved to Repair In Progress, it's current status. Given that LG was supposed to contact me in case the repair was not covered by the limited warranty, meaning that an extra fee would've to be paid, I'm assuming the phone will be fixed (if possible, that is) free of charge. I will update you guys again soon, but if anyone out there is still struggling with this issue I'd recommend considering sending the phone to LG.
I have the exact same problem. Please keep us in the loop of what happens to your phone with LG
My phone has been received by LG for this issue on 9/26. It quickly moved through diagnostic to "repair in progress" on the first day plus showed ETA back to me in 6 business days. Ever since that it's stuck in that mode, no update or contact from LG. I check the status every day - every day it says the same - ETA 6 business days. It's been a week and half now with no update. I kind of expected it's going to take 2-3 weeks but annoyed that they say 6 days ETA and then you don't hear from anyone for almost 2 weeks with no change in status.
Update #2: The status finally moved to Shipped To Customer. I haven't been contacted by LG yet, so I guess the phone could've been shipped fixed as much as it could've been shipped as is for being unfixable. Either way, I wasn't and most likely won't be charged. FedEx hasn't got an ETA for the delivery, but I'll let you guys know as soon as I get my phone back.
Edit: Got an e-mail from LG. It reads something like:
Defect: Software failure
Payment Type: NOT APPLICABLE
Repair Results: S/W upgrade (download)
Repair Cost: $ 0.00
Warranty Status: In Warranty
Tax: $ 0.00
Total: $ 0.00
I guess I got away with it, I hope you guys do too.
Sent from my Nexus 5 using Tapatalk
Hey,
So yesterday I decided to finally tinker with my phone. My main issue was that the Wifi kept disconnecting on it's own for no damn reason but no other device would do it. Found out it's a thing with the E4 and the option for disconnecting on a bad connection wasn't there.
At anyrate, I unlocked the bootloader and flashed TWRP. Then things started to go sour. While trying to root the phone, I ended up with no ROM. Tried a couple of different ones. Lineage OS, Resurrection Remix but none could get past the boot animation. Eventually I found the correct (I think) ROM for my phone. I'm in Canada and on Freedom Mobile so I went with the Retail Perry OS from here: https://mirrors.lolinet.com/firmware/moto/perry/official/RETAIL/
I tried installing with TWRP but it said invalid ZIP file so I found another way. Using instructions from https://forum.xda-developers.com/moto-e4/help/rsd-lite-device-connecting-t3671647 I used the rsdlite motorola xml to batch script file thing mentioned. Phone finally worked again! Went about installing the bits and bobs. Was working for a few hours and then I decided to update. I had used an older version of the firmware when the zip file was coming up as invalid in TWRP. The first two or three updates went fine. Downloaded, installed, restarted, fine. Then during one it just... stopped. I think it was restarting last I saw but I didn't even see the "Updating" animation page. The battery was over 60% minimum.
I've tried holding down all the buttons for 4 minutes, I've tried booting into recovery, into bootloader. Nothing. The screen stays black. Not even an animation for charging.
About a half an hour ago I tried plugging it into my computer. Initially there was a response by the PC. A popup came up and said something about Qualcomm <name> being successfully installed or updated. It went so quickly I didn't get a chance to read it. I went looking through My PC trying to find the device and see if I could access the files on it but there was nothing. So I unplugged it. Now I don't even get the Qualcomm thing. Device manager says that it was unable to be identified and I just get a notification saying USB is unrecognized. I've tried uninstalling and updating drivers in Device Manager to no avail. I'm out of ideas. Any thoughts from anyone?
Edit: While having the phone plugged into my PC if I try to access the bootloader mode by holding down the buttons for a longer period of time, my computer responds with noises. Mostly it's just the USB removed noise, but occasionally one sounds off if a new USB device is plugged in.
Resdrak said:
Hey,
So yesterday I decided to finally tinker with my phone. My main issue was that the Wifi kept disconnecting on it's own for no damn reason but no other device would do it. Found out it's a thing with the E4 and the option for disconnecting on a bad connection wasn't there.
At anyrate, I unlocked the bootloader and flashed TWRP. Then things started to go sour. While trying to root the phone, I ended up with no ROM. Tried a couple of different ones. Lineage OS, Resurrection Remix but none could get past the boot animation. Eventually I found the correct (I think) ROM for my phone. I'm in Canada and on Freedom Mobile so I went with the Retail Perry OS from here: https://mirrors.lolinet.com/firmware/moto/perry/official/RETAIL/
I tried installing with TWRP but it said invalid ZIP file so I found another way. Using instructions from https://forum.xda-developers.com/moto-e4/help/rsd-lite-device-connecting-t3671647 I used the rsdlite motorola xml to batch script file thing mentioned. Phone finally worked again! Went about installing the bits and bobs. Was working for a few hours and then I decided to update. I had used an older version of the firmware when the zip file was coming up as invalid in TWRP. The first two or three updates went fine. Downloaded, installed, restarted, fine. Then during one it just... stopped. I think it was restarting last I saw but I didn't even see the "Updating" animation page. The battery was over 60% minimum.
I've tried holding down all the buttons for 4 minutes, I've tried booting into recovery, into bootloader. Nothing. The screen stays black. Not even an animation for charging.
About a half an hour ago I tried plugging it into my computer. Initially there was a response by the PC. A popup came up and said something about Qualcomm <name> being successfully installed or updated. It went so quickly I didn't get a chance to read it. I went looking through My PC trying to find the device and see if I could access the files on it but there was nothing. So I unplugged it. Now I don't even get the Qualcomm thing. Device manager says that it was unable to be identified and I just get a notification saying USB is unrecognized. I've tried uninstalling and updating drivers in Device Manager to no avail. I'm out of ideas. Any thoughts from anyone?
Edit: While having the phone plugged into my PC if I try to access the bootloader mode by holding down the buttons for a longer period of time, my computer responds with noises. Mostly it's just the USB removed noise, but occasionally one sounds off if a new USB device is plugged in.
Click to expand...
Click to collapse
Sounds like you hard bricked it. I had the same thing happen with my E4 Plus. Not sure why this is happening with certain updates even without being rooted or trying to install ota's with stock recovery as you should do. I managed to get mine working again with this tutorial here but you need the right files for your specific device
https://www.google.com/amp/s/forum....-moto-g5-run-morning-post-image-t3776012/amp/
The correct img may be floating around these threads somewhere.