Qualcomm crashdump mode after forced OTA update to Android 11. - OnePlus 7T Pro 5G McLaren Questions & Answers

I havent seen anyone post a thread for this issue yet, so I will, since I've already seen that I'm not the only one.
I got forced to update to OOS11 after deferring the update for as long as I could. And it's soft bricked my phone. I can boot the stock boot image, but not any images magisk patched by either me or others, flashed or through fastboot boot. After around 5 minutes running the stock boot image it crashes to qualcomm crashdump mode unless i immediately put it into airplane mode to shut off the modem.
This is the dump it gives me:
Code:
ssr:return:MPSS:qmi_oem_svc.c:1310:oem:go_to_error_fata
SDX5x esoc0
modem crash
mdm_get_restart_reason
I can boot into TWRP at least via fastboot boot, so there's that.
All I can think of at this point is to use the msm tool to unfuck my device. But my understanding is that will wipe my phone, and I'm trying to exhaust all other options before turning to that as I really, really, don't want to have to spend four hours setting my phone back up and moving my data back onto it.
Is there any way that I could make the backup and restore process quicker without twrp being able to decrypt anything? Being able to boot a rooted image would at least be a start to that, so I could use titanium backup, but I cant boot a patched image, so I cant make a backup. I was actually going to make one this week before this happened, I'd just been procrastinating.

Stop asking identical questions in multiple places! I already answered you

starcms said:
Stop asking identical questions in multiple places! I already answered you
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You're talking about someone else, you've never replied to me before. The only other posts I've made on the issue have been agreeing with other people who have also had the same issue. And if thats a problem, well frankly I don't care.

Jvk1166z said:
You're talking about someone else, you've never replied to me before. The only other posts I've made on the issue have been agreeing with other people who have also had the same issue. And if thats a problem, well frankly I don't care.
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Click to collapse
No, it was definitely you because I remember answering that exact question, word for word. I'm not sure if it was a duplicate thread that has now since been deleted by admins or a post in someone else's thread, but I most certainly read it and answered it.
Anyway, in case it was deleted or you missed it, it sounds like your radio's baseband (firmware) got corrupted.
You can try going into bootloader and doing
fastboot erase modemst1
fastboot erase modemst2
fastboot reboot
and see if that helps. If not, you are going to need to run the MSM tool to fix it.
Also, TWRP backups don't properly restore on our device, so no real point in making any. I think it will backup and restore boot property, but that's about it. Definitely not system nor data. Will never boot if you try restoring either. If you want to make backups, use the MSM tool.
Swift Backup is also much more reliable for making app data backups than TiBu in Android 10+ (although I still keep TiBu installed and still use it for other things just because I've been using it for 10+ years). Combine with OnePlus's backup and restore app, and it's a very quick, reliable restore of app and system settings amongst everything else.
Edit: And the reason it won't boot at all with the Magisk injected boot image is most likely that you have some Magisk module enabled which isn't compatible with OOS11. You should always disable all modules b4 any updates; good chance that possibly caused your issue in first place.

starcms said:
No, it was definitely you because I remember answering that exact question, word for word. I'm not sure if it was a duplicate thread that has now since been deleted by admins or a post in someone else's thread, but I most certainly read it and answered it.
Anyway, in case it was deleted or you missed it, it sounds like your radio's baseband (firmware) got corrupted.
You can try going into bootloader and doing
fastboot erase modemst1
fastboot erase modemst2
fastboot reboot
and see if that helps. If not, you are going to need to run the MSM tool to fix it.
Also, TWRP backups don't properly restore on our device, so no real point in making any. I think it will backup and restore boot property, but that's about it. Definitely not system nor data. Will never boot if you try restoring either. If you want to make backups, use the MSM tool.
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Click to collapse
I have no idea then, because I've only posted this exact post once, maybe it double posted or something.
Either way, I wish I saw your reply earlier, I already resorted to the msm tool and wiped my phone a few minutes ago. But I'll try this if it breaks again for sure. Since I was able to get it to run with airplane mode, I didn't lose any data at least, just lots and lots of configuring to do.
Thanks for the help though.

Jvk1166z said:
I have no idea then, because I've only posted this exact post once, maybe it double posted or something.
Either way, I wish I saw your reply earlier, I already resorted to the msm tool and wiped my phone a few minutes ago. But I'll try this if it breaks again for sure. Since I was able to get it to run with airplane mode, I didn't lose any data at least, just lots and lots of configuring to do. Thanks for the help though.
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Click to collapse
99% chance you would have had to run the MSM tool anyway to fix it, so don't feel bad. Glad it got u back up and running and didn't have deeper corruption in persist or param partitions which MSM tool restore can't help you with. Hopefully you've already backed those up and have them stored safely in at least 2 different places.

starcms said:
99% chance you would have had to run the MSM tool anyway to fix it, so don't feel bad. Glad it got u back up and running and didn't have deeper corruption in persist or param partitions which MSM tool restore can't help you with. Hopefully you've already backed those up and have them stored safely in at least 2 different places.
Click to expand...
Click to collapse
I actually did backup everything in the F8 menu of the MSM tool right before doing the restore, and my fingerprint sensor was working in airplane mode so I'm assuming my persist partition was fine.
I'll remember to disable my modules next time. Never had them break like this before so I never thought to disable them.

Jvk1166z said:
I actually did backup everything in the F8 menu of the MSM tool right before doing the restore, and my fingerprint sensor was working in airplane mode so I'm assuming my persist partition was fine.
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Click to collapse
Yes, if FP sensor is working, your persist is fine, but you should still definitely have a backup because just random things can cause it to become corrupted pretty much any time. A bad canary version of Magisk corrupted mine. It's just dumb luck if yours hasn't become corrupted yet.
Also, running the NSG app can cause your param partition to become corrupt and lose the ability to connect to SA 5G amongst other things (such as making HD+ calls).
However, unlike persist which never ever is supposed to be changed, param is occasionally updated by OTA updates. It was updated by the OTA to OOS11. So while you only need to make one backup of persist, you should regularly backup param after each update to be completely safe. Because the MSM tool restore won't help you if param is corrupt.

Related

PwnMyMoto Infinite Reboot Loop

Hi,
I recently have fallen victim to this reboot loop issue and yes it is my own fault - all I wanted was to be able to get control of my permissions and installed Pwnmymoto - What I read later on a different thread was that the OTA update would brick my phone.
Now, I could careless since I can get a new phone.
I just have one simple question - Is there anyway to connect to my phone and extract all the data out via adb or any other manner since I know my encryption password?
Here is the breakdown to make things simple.
1. OTA updated keeps phone in infinite reboot loop.
2. Phone is encrypted.
3. I want to be able to retrive my data and just do not know how to connect to my phone because it is encrypted.
I truly would appreciate any help regarding this matter!!
Sincerely,
Tony
minitele said:
Hi,
I recently have fallen victim to this reboot loop issue and yes it is my own fault - all I wanted was to be able to get control of my permissions and installed Pwnmymoto - What I read later on a different thread was that the OTA update would brick my phone.
Now, I could careless since I can get a new phone.
I just have one simple question - Is there anyway to connect to my phone and extract all the data out via adb or any other manner since I know my encryption password?
Here is the breakdown to make things simple.
1. OTA updated keeps phone in infinite reboot loop.
2. Phone is encrypted.
3. I want to be able to retrive my data and just do not know how to connect to my phone because it is encrypted.
I truly would appreciate any help regarding this matter!!
Sincerely,
Tony
Click to expand...
Click to collapse
this has been answered in more than one thread,
You don't have a valid recovery on your phone, you need to fastboot flash --> system, boot, recovery. This will get you out of the bootloop and let your phone update normally.
jimmydafish said:
this has been answered in more than one thread,
You don't have a valid recovery on your phone, you need to fastboot flash --> system, boot, recovery. This will get you out of the bootloop and let your phone update normally.
Click to expand...
Click to collapse
Thanks for the reply man. I will be honest, I did try to search within the forums and there were so many articles I literally was slightly overwhelmed.
Would you be able to point to a specific thread which would provide some steps, I am sure I can follow it. I am a little gunshy since I ended up bricking my phone when I updated. I performed the root process no problem and was happy I could still actually do this stuff. I just dont want to make things worse than they already are.
Thanks again!
minitele said:
Thanks for the reply man. I will be honest, I did try to search within the forums and there were so many articles I literally was slightly overwhelmed.
Would you be able to point to a specific thread which would provide some steps, I am sure I can follow it. I am a little gunshy since I ended up bricking my phone when I updated. I performed the root process no problem and was happy I could still actually do this stuff. I just dont want to make things worse than they already are.
Thanks again!
Click to expand...
Click to collapse
you should join the G+ community for much better and more pointed help. The forums get cluttered.
1) download correct 4.2.2 (57-1) FXZ file
2) extract boot, system, recovery from the file
3) fastboot flash each of the partitions to your phone
(fastboot flash boot boot.img)
(fastboot flash recovery recovery.img)
(fastboot flash system system.img)
Doing this will put your phone in a state where it is ready to update.
minitele said:
Hi,
I recently have fallen victim to this reboot loop issue and yes it is my own fault - all I wanted was to be able to get control of my permissions and installed Pwnmymoto - What I read later on a different thread was that the OTA update would brick my phone.
Now, I could careless since I can get a new phone.
I just have one simple question - Is there anyway to connect to my phone and extract all the data out via adb or any other manner since I know my encryption password?
Here is the breakdown to make things simple.
1. OTA updated keeps phone in infinite reboot loop.
2. Phone is encrypted.
3. I want to be able to retrive my data and just do not know how to connect to my phone because it is encrypted.
I truly would appreciate any help regarding this matter!!
Sincerely,
Tony
Click to expand...
Click to collapse
what the above poster said is all accurate. but you can get your phone out of the bootloop by connecting it to fastboot mode and running fastboot erase cache. after you do that the phone will boot normally. Then you can take whatever data you want off it. then do what the above poster said to take the ota.
What happened was the ota downloaded to the phone and is forcing it to try and update the phone every time it boots. You need to erase that download which is located in /cache and then it wont force reboot thhe phone. this has also been answered many places. basically every thread titled brick or bootloop or whatever.
jayboyyyy said:
what the above poster said is all accurate. but you can get your phone out of the bootloop by connecting it to fastboot mode and running fastboot erase cache. after you do that the phone will boot normally. Then you can take whatever data you want off it. then do what the above poster said to take the ota.
What happened was the ota downloaded to the phone and is forcing it to try and update the phone every time it boots. You need to erase that download which is located in /cache and then it wont force reboot thhe phone. this has also been answered many places. basically every thread titled brick or bootloop or whatever.
Click to expand...
Click to collapse
erasing cache will cause the following to happen,
You reboot your device, it downloads the update, you bootloop again, you wipe cache, your reboot your device, you download the update, your bootloop again.
@jayboyyyy why not just have him fix the problem that is causing the update and then he will update correctly to KitKat, isn't that the best possible outcome?
jimmydafish said:
erasing cache will cause the following to happen,
You reboot your device, it downloads the update, you bootloop again, you wipe cache, your reboot your device, you download the update, your bootloop again.
@jayboyyyy why not just have him fix the problem that is causing the update and then he will update correctly to KitKat, isn't that the best possible outcome?
Click to expand...
Click to collapse
well for starters, it seems he is trying to go from original stock FW to 4.2.2 (he said he is using pwnmymoto so he isn't on 4.2.2 yet).
He also said he wants to keep root so he isn't trying to take 4.4 because he won't have root on that FW.
While flashing that stuff will fix his problem and allow him to take the ota, I always like to make backups of everything before doing that. he won't be able to make a tibu backup of his current set-up by doing what you said because it will remove root once he flashes that stuff. So when he then gets root on 4.2.2 he will not have a back up to work with. (I believe you were thinking he was trying to take 4.4, which he may be, but i didn't read it that way).
If he is trying to take 4.4 he should know that he won't have root and he might never have root on 4.4. So if it is essential to him, he should only be taking the 4.2.2 update.
And once he erases cache. he can freeze otas from popping up on his phone. Also, he won't keep getting stuck in a BL because it prompts you and asks if you want to download the latest ota. it doesn't auto download it, so if he doesn't click yes then it won't download or cause a Bbootloop.
Finally, if he doesn't want to try and root with rockmymoto to save time, he can just install pwnmymoto without running it, then take the ota, then it will automatically root the phone for him. This is why i said what i did.
jayboyyyy said:
well for starters, it seems he is trying to go from original stock FW to 4.2.2 (he said he is using pwnmymoto so he isn't on 4.2.2 yet).
He also said he wants to keep root so he isn't trying to take 4.4 because he won't have root on that FW.
While flashing that stuff will fix his problem and allow him to take the ota, I always like to make backups of everything before doing that. he won't be able to make a tibu backup of his current set-up by doing what you said because it will remove root once he flashes that stuff. So when he then gets root on 4.2.2 he will not have a back up to work with. (I believe you were thinking he was trying to take 4.4, which he may be, but i didn't read it that way).
If he is trying to take 4.4 he should know that he won't have root and he might never have root on 4.4. So if it is essential to him, he should only be taking the 4.2.2 update.
And once he erases cache. he can freeze otas from popping up on his phone. Also, he won't keep getting stuck in a BL because it prompts you and asks if you want to download the latest ota. it doesn't auto download it, so if he doesn't click yes then it won't download or cause a Bbootloop.
Finally, if he doesn't want to try and root with rockmymoto to save time, he can just install pwnmymoto without running it, then take the ota, then it will automatically root the phone for him. This is why i said what i did.
Click to expand...
Click to collapse
Guys, Thank you for your input, it is really appreciated. ( I am glad the forums are still alive and just as helpful as when they started! )
I see that I may not have been as clear as I could have and for that I apologize.
My only goal at this time is to recover my data, since I have activated my old phone ( couldnt wait since it happened on sunday and this is my only phone).
Would the flashboot erase cache method fulfill my only goal which is to recover the data?
If so, are there any different steps that need to be taken to accomplish this?
Thank you again both for your input. If only the world would be discussing two SOLUTIONS to any problem, or worked as this thread , man would it be a much better place!!
minitele said:
Guys, Thank you for your input, it is really appreciated. ( I am glad the forums are still alive and just as helpful as when they started! )
I see that I may not have been as clear as I could have and for that I apologize.
My only goal at this time is to recover my data, since I have activated my old phone ( couldnt wait since it happened on sunday and this is my only phone).
Would the flashboot erase cache method fulfill my only goal which is to recover the data?
If so, are there any different steps that need to be taken to accomplish this?
Thank you again both for your input. If only the world would be discussing two SOLUTIONS to any problem, or worked as this thread , man would it be a much better place!!
Click to expand...
Click to collapse
if you know how to use fastboot then no other steps are necessary. If you had root explorer on your phone, then you could just go to the cache directory and erase it before the phone bootloops again. most people have like 30 to 40 secs before it loops. Just another option. But all you need to do is remove the file from cache.
jayboyyyy said:
if you know how to use fastboot then no other steps are necessary. If you had root explorer on your phone, then you could just go to the cache directory and erase it before the phone bootloops again. most people have like 30 to 40 secs before it loops. Just another option. But all you need to do is remove the file from cache.
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Click to collapse
Just a quick question - Will it matter if my device is encrypted? I only ask because it seems most tutorials never cover encrypted phones.
At least the 10 or so I have read, even youtube videos .
Thanks!
minitele said:
Just a quick question - Will it matter if my device is encrypted? I only ask because it seems most tutorials never cover encrypted phones.
At least the 10 or so I have read, even youtube videos .
Thanks!
Click to expand...
Click to collapse
doubt it matters. I think encryption just encrypts user data and other stuff, not all of the phones files. but i could be wrong. I jsut think thats probably the case. i think encryption can cause problems when people are trying to write to certain directories that might be encrypted. I don't think you should run into an issue with the cache though. Not like it wills crew anything up trying.
jayboyyyy said:
doubt it matters. I think encryption just encrypts user data and other stuff, not all of the phones files. but i could be wrong. I jsut think thats probably the case. i think encryption can cause problems when people are trying to write to certain directories that might be encrypted. I don't think you should run into an issue with the cache though. Not like it wills crew anything up trying.
Click to expand...
Click to collapse
Cool, I have taken a look at a youtube video regarding fastboot.
I will give it a shot and report, thanks again!
minitele said:
Cool, I have taken a look at a youtube video regarding fastboot.
I will give it a shot and report, thanks again!
Click to expand...
Click to collapse
My Moto X is encrypted and can confirm that it will be fine after you fastboot flash boot, system, recovery. My phone was doing something similar when I tried to install OTA without returning the recovery partition to stock. One thing that I learned was that if you are trying to run fastboot command from an Ubuntu machine make sure you run it via sudo, otherwise your regular user will most likely not have permission and the fastboot command will fail.
tracyde said:
My Moto X is encrypted and can confirm that it will be fine after you fastboot flash boot, system, recovery. My phone was doing something similar when I tried to install OTA without returning the recovery partition to stock. One thing that I learned was that if you are trying to run fastboot command from an Ubuntu machine make sure you run it via sudo, otherwise your regular user will most likely not have permission and the fastboot command will fail.
Click to expand...
Click to collapse
To all,
The forums and people in our arena never fail, fastboot erase cache worked perfect. I have recovered all my data and now I will definitely continue to performing a full recovery with stock image.
Thank you again all for all of your help, I am glad to see at least this corner in the internet still is alive and kicking!

Can anyone share a dump folder of .ops file? (python)

*EDIT 05-24
I had a problem where I would get stuck even after using MSMDOWNLOADTOOL completely. With the help of great minds,
#fullofhell #Dark Nightmare #Scott and frankly a god #Eliminater74 I could fix the phone completely. I am heading for modem work, which put me into this situation.
As of this point, I cannot find any misbehavior but I am quite new to this, so I can be deadly wrong. (Well but then, sensors are fine, calls , texts, data, wifi is working just fine. I don't know what else to check!)
I know as a fact that what happened to me is not really that rare (although it is quite rare, it happened before as well.)
So I was about to share how I fixed it but decided not because what I did was so out of experimental and I frankly have no idea if the same would work for others.
Tbh, if you are in the same position as I am, go ahead and contact the Oneplus service team. I did what I did only because I had to, I am Korean, and couldn't get it fixed.
If anyone, comes to this point and has absolutely no way to get it fixed, I will be glad to help,
(only if that person agrees that there is more chance to totally destroy it then fixing it XD.)
Again, Thank you so much Scott, dark nightmare. What you guys shared with me saved a bunch of time and you guys are what the forum truely needs!
P.S, Still couldn't find the moded MSMdownload tool. What can you recall what functions it had? Maybe enabled engineer mode?
I can't assist with your dump file, I'm just curious though how exactly did you brick your device?
Pain-N-Panic said:
I can't assist with your dump file, I'm just curious though how exactly did you brick your device?
Click to expand...
Click to collapse
Although it's pure stupidity, I guess it's worth sharing. I was messing around with the modem and somehow somewhere I broke proximity sensor.
So, I used fastboot flash tools including critical partitions. Which is the same process shared by amt911 "https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145". Once I was done with flashing, I could not reboot. Here, I could have just side load or try to find other way out but I decided to use msm tool, which locked my oem.
basically, I think it's critical partition that causes un-recoverable boot-loop to some of us. That is not fixed by msmdownloadtool for now.
Which, I am curious, do you think msm-download tool will wipe and flash every partitions? From what I searched so far, everyone seems to agree that msm tool will flash every partitions including the critical parts (which is not exactly true because I know for a fact it doesn't wipe out efs partition). If not, do you think there is a way to force it?
Thank you for your interest though! I am going quite sad and mad alone here!
Somehowko said:
Although it's pure stupidity, I guess it's worth sharing. I was messing around with the modem and somehow somewhere I broke proximity sensor.
So, I used fastboot flash tools including critical partitions. Which is the same process shared by amt911 "https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145". Once I was done with flashing, I could not reboot. Here, I could have just side load or try to find other way out but I decided to use msm tool, which locked my oem.
basically, I think it's critical partition that causes un-recoverable boot-loop to some of us. That is not fixed by msmdownloadtool for now.
Which, I am curious, do you think msm-download tool will wipe and flash every partitions? From what I searched so far, everyone seems to agree that msm tool will flash every partitions including the critical parts (which is not exactly true because I know for a fact it doesn't wipe out efs partition). If not, do you think there is a way to force it?
Thank you for your interest though! I am going quite sad and mad alone here!
Click to expand...
Click to collapse
Damn man, sorry to hear that. I've never had to mess with msm tool, thankfully. The fact that it locks the bootloader kind of scares me. From what I've read about the tool it does sound like it wipes/flashes all partitions including critical.
Are you able to unlock the BL in fastboot mode using the command?
Pain-N-Panic said:
Damn man, sorry to hear that. I've never had to mess with msm tool, thankfully. The fact that it locks the bootloader kind of scares me. From what I've read about the tool it does sound like it wipes/flashes all partitions including critical.
Are you able to unlock the BL in fastboot mode using the command?
Click to expand...
Click to collapse
As the bootloader is locked and I cannot boot, I am can't put enable oem-unlock on the data. Which means, yes I cannot unlock the bootloader as long as oneplus 6t doesn't have a loophole like oneplus 3T. I am pretty sure that was fixed though.
Well, I don't know if it's msm tool really. If I just started with that I would have been fine (at least I believe so). Yes I didn't wanted to lock the boot loader, which is why I used fastboot flash tool. But then, that's why I ended up here. So, if you end up in a situation where you might, might need msm tool or flash tool, always go with the msm tool !
For msm, I am quite certain it doesn't flash all partitions. I think there is some partition checkup somewhere. Here is why I think so
1) Completely formatted OS cannot be on a boot loop unless it's caused by hardware issue.
2) All partitions except vendor, system goes way too fast. It ends within 200 seconds for me. I would assume that kinda makes sense as it really is the problem of usb-pc hardware power but installing the image should take longer I think (but then I truly have no idea)
My conclusion is that the tool checks partition size before flashing, and does not touch / replace every file. I am probably wrong since it is
EDI tool after all, but I simply cannot believe msm tool cannot fix something that has nothing to do with the hardware.
I mean, imagine we can brake our newly formatted PC OS without any single components corrupted! (Is it even possible?)
I don't know man....with the bootloader locked you're not able to fastboot flash ANYTHING?
Somehowko said:
For msm, I am quite certain it doesn't flash all partitions.
Click to expand...
Click to collapse
Im sure this is correct. This is about the 3rd or so thread that I have read whereas the MSM tool could not completely recover the phone.
So far no one has found a solution. One person ended up sending theres back to OnePlus so we are waiting to find out how it turned out. Here is the thread I am referencing: https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145
Scott said:
Im sure this is correct. This is about the 3rd or so thread that I have read whereas the MSM tool could not completely recover the phone.
So far no one has found a solution. One person ended up sending theres back to OnePlus so we are waiting to find out how it turned out. Here is the thread I am referencing: https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145
Click to expand...
Click to collapse
Well, tbh, we know as a matter of fact it is not a complete flashing. I mean it clearly says flashing to partition _a only unlike previous versions of msm tools (ah, good days.) What I am curious of is if there is anything we can do about skipping partitions. I am suspecting using qfil would, through unpacking ops files. Although it seems like a long shot.
Btw, thank you for your interest!
Scott said:
Im sure this is correct. This is about the 3rd or so thread that I have read whereas the MSM tool could not completely recover the phone.
So far no one has found a solution. One person ended up sending theres back to OnePlus so we are waiting to find out how it turned out. Here is the thread I am referencing: https://forum.xda-developers.com/oneplus-6t/help/bricked-oneplus-6t-msmdownloadtool-t3900145
Click to expand...
Click to collapse
Msm tool has hidden functions, it's a pain but not impossible.
Search Google and gsm forums for readback mode, smt wipe, and imei/esn restore...
Siren siren... Watch out the xda police gunna blow down and remove my comment.. oh nooooo aghastt....
Btw u cannot use berklers script without an AES recovery key. There aren't any around as far as I know for fajita.
Easiest thing is if OnePlus bought device, get an exchange.. play dumb.. oops I dunno, your Android Q crap broke it..
Or if tmo bought, add insurance if u don't have it, play dumb. Get a new one. I did for a scratched screen..but made it about the modem not working, bc I erased it...
These corporations owe us nothing.
Get a new phone man
fullofhell said:
Msm tool has hidden functions, it's a pain but not impossible.
Search Google and gsm forums for readback mode, smt wipe, and imei/esn restore...
Get a new phone man
Click to expand...
Click to collapse
Thank you so much! I don't have to hassle with python anymore!!! That thing was making my brain fart!
Sadly, That's the only option that I got. As I am living in Korea and I cannot send a phone outside of a country (funny isn't it? they say battery hazard, I say licking Samsung's ass) I can't even get it fixed.
Frankly, I love my phone and I would go an extra mile even for a hint of getting it back to work again.
I will try to look for back up and smt wipe. Hopefully, I wouldn't totally destroy my phone. (again, hopefully.)
If you have any other information, please share with me!
Somehowko said:
Thank you so much! I don't have to hassle with python anymore!!! That thing was making my brain fart!
Sadly, That's the only option that I got. As I am living in Korea and I cannot send a phone outside of a country (funny isn't it? they say battery hazard, I say licking Samsung's ass) I can't even get it fixed.
Frankly, I love my phone and I would go an extra mile even for a hint of getting it back to work again.
I will try to look for back up and smt wipe. Hopefully, I wouldn't totally destroy my phone. (again, hopefully.)
If you have any other information, please share with me!
Click to expand...
Click to collapse
You're saying an msm reload didn't fix the device? Btw you can use the unlocked device msm tool as well as of version 9.0.11 I believe, just look for the modded tool that skips the model check, did you do a full system backup before tinkering? If so you can dd files back into place if msm doesn't overwrite them the way its supposed to, I've done some crazy things to the 6t, a bit surprised recovery didn't fix it for you...
And yeah FoH already pointed out that decrypt tool is useless to us.
Dark Nightmare said:
You're saying an msm reload didn't fix the device? Btw you can use the unlocked device msm tool as well as of version 9.0.11 I .
Click to expand...
Click to collapse
Are you talking about what
PHP:
Eliminater74
shared with us? if so, I tried to use back up before smt download but it fails. firehorse read data error 995.
And I didn't do the back up; I only flashed every partition with the fastboot-flash tool. I am quite surprised to see msm letting me down as well );
Can you share more if you know more?
Somehowko said:
Are you talking about what
PHP:
Eliminater74
shared with us? if so, I tried to use back up before smt download but it fails. firehorse read data error 995.
And I didn't do the back up; I only flashed every partition with the fastboot-flash tool. I am quite surprised to see msm letting me down as well );
Can you share more if you know more?
Click to expand...
Click to collapse
Na, there was another someone else had modded, it should be in the general forum, I believe it was linked in the new international conversion method, the one after my thread. If you simply flashed using the fastboot-flash-tool, then you should definitely be recoverable, attempt a msm reload, I believe you may have a usb port issue if you're having firehose failures, try using an onboard port and not the front ports.
Dark Nightmare said:
Na, there was another someone else had modded, it should be in the general forum, I believe it was linked in the new international conversion method, the one after my thread. If you simply flashed using the fastboot-flash-tool, then you should definitely be recoverable, attempt a msm reload, I believe you may have a usb port issue if you're having firehose failures, try using an onboard port and not the front ports.
Click to expand...
Click to collapse
That's weird. If I had a usb port issue it would say it during the msmdownloading wouldn't it? Msmdownload goes fine but I just can't use the readback function.
And thank you I will go and look for it!
Somehowko said:
That's weird. If I had a usb port issue it would say it during the msmdownloading wouldn't it? Msmdownload goes fine but I just can't use the readback function.
And thank you I will go and look for it!
Click to expand...
Click to collapse
qusb is weird, it would let me backup but not flash once, tried a different port and it worked fine for both, so I figured I'd suggest such, doesn't hurt to try after all?
Dark Nightmare said:
qusb is weird, it would let me backup but not flash once, tried a different port and it worked fine for both, so I figured I'd suggest such, doesn't hurt to try after all?
Click to expand...
Click to collapse
Weird, different port different errors. Error code changed. I will try with other desktops this afternoon.
For another msmdownload tool, are you referring to the thread "T-Mobile 6T to International Conversion (WITHOUT unlocked bootloader/SIM unlock!)"?
Thank you so much for your help!
Somehowko said:
Weird, different port different errors. Error code changed. I will try with other desktops this afternoon.
For another msmdownload tool, are you referring to the thread "T-Mobile 6T to International Conversion (WITHOUT unlocked bootloader/SIM unlock!)"?
Thank you so much for your help!
Click to expand...
Click to collapse
That's correct and if you're on windows 10 it may be a system update messing with the drivers, its dumb, but it actually affects the simplest of things.
Somehowko said:
Weird, different port different errors. Error code changed. I will try with other desktops this afternoon.
For another msmdownload tool, are you referring to the thread "T-Mobile 6T to International Conversion (WITHOUT unlocked bootloader/SIM unlock!)"?
Thank you so much for your help!
Click to expand...
Click to collapse
As crazy as it sounds three reboots and four different ports did the trcik!
And sincerely thank you! Although I couldn't find the modded msmtool you told me I was able to boot into the os finally.

How do I fix a bootloop?

The phone is a Moto g7, Verizon river xt1962-1, rooted with Magisk and TWRP.
I wanted to update to Magisk 19.4, so I made a TWRP backup and ran the unroot patch and went back to 19.3, but I still had the problem, so I decided to restore from the backup. After the backup, I am stuck in a bootloop, the whole "Your device is unlocked and cannot be trusted" screen over and over. I can get into TWRP, but no backup that I have tried will fix the boot loop. I tried a few things that just seemed obvious to me, clearing the cache and whatnot, but I am still stuck. I have adb and fastboot at the ready, but I don't know where to go from here.
I do not even know what build I am running, I cannot get into System / About to see, and I am not savvy enough to know any other way to find out. I know that it was current stock, missing only the most recent patches.
Is there a way that I can restore my phone? I would be grateful for any help. Damn, I love this g7 so much more than the Note phones that I had been using for years, but I was at least a little familiar with them. Thanks for any help.
Sounds like you'll need to fastboot flash a stock rom to your phone, use TWRP to get into the bootloader/fastboot mode, and also sounds like you messed up the boot.img when you were trying to go through that process. I just updated the Magisk app from within the app itself - no issues there. Might be a good time to update to a newer stock rom as well, might as well take advantage of the situation amirite?
But just for different options, here may be some useful links
Keep in mind, I haven't used either one of the methods in either links and I am not responsible for anything that occurs from your actions.
idk about this one but looks like it may help
https://forum.xda-developers.com/moto-g7/how-to/how-to-fix-g7-xt1962-1-stuck-bootloader-t3917792
this next one has the flashboot commands you'd need to also update your ROM
https://forum.xda-developers.com/moto-g7/how-to/moto-g7-xt1962-1-riverretail9-0ppos29-t3969067
Keep in mind, I haven't used either one of the methods in either links and I am not responsible for anything that occurs from your actions.
Anyways, good luck!
SmilingPerson said:
The phone is a Moto g7, Verizon river xt1962-1, rooted with Magisk and TWRP.
I wanted to update to Magisk 19.4, so I made a TWRP backup and ran the unroot patch and went back to 19.3, but I still had the problem, so I decided to restore from the backup. After the backup, I am stuck in a bootloop, the whole "Your device is unlocked and cannot be trusted" screen over and over. I can get into TWRP, but no backup that I have tried will fix the boot loop. I tried a few things that just seemed obvious to me, clearing the cache and whatnot, but I am still stuck. I have adb and fastboot at the ready, but I don't know where to go from here.
I do not even know what build I am running, I cannot get into System / About to see, and I am not savvy enough to know any other way to find out. I know that it was current stock, missing only the most recent patches.
Is there a way that I can restore my phone? I would be grateful for any help. Damn, I love this g7 so much more than the Note phones that I had been using for years, but I was at least a little familiar with them. Thanks for any help.
Click to expand...
Click to collapse
Try to flash the stock boot.img and you'll be fine. If you haven't got a stock boot.img you will find a backup of it in your /data partition (magisk does a backup of it by default). Just unpack the TWRP backup of your /data or download the latest firmware to get a boot.img
WoKoschekk said:
Try to flash the stock boot.img and you'll be fine. If you haven't got a stock boot.img you will find a backup of it in your /data partition (magisk does a backup of it by default). Just unpack the TWRP backup of your /data or download the latest firmware to get a boot.img
Click to expand...
Click to collapse
Mate, I can't thank you enough, now I am back up.
I took advantage of the oppotunity to do a Titanium backup and flash the latest firmware, since I was still running old security updates.
I am not sure why the TWRP backups caused a bootloop, that concerns me. I am diligent about making one before any significant change, and now I see that none of them were good. It might be that the backup I applied included boot, and somehow that caused an issue.
In any case though, thanks a million. I would PM you a beer, but they tend to go flat when they hit the first ATM gateway. Hops and TCP encapsulation don't seem to be compatible, especially at > 9600 baud ?
zenful said:
Sounds like you'll need to fastboot flash a stock rom to your phone, use TWRP to get into the bootloader/fastboot mode, and also sounds like you messed up the boot.img when you were trying to go through that process. I just updated the Magisk app from within the app itself - no issues there. Might be a good time to update to a newer stock rom as well, might as well take advantage of the situation amirite?
But just for different options, here may be some useful links
Keep in mind, I haven't used either one of the methods in either links and I am not responsible for anything that occurs from your actions.
idk about this one but looks like it may help
https://forum.xda-developers.com/moto-g7/how-to/how-to-fix-g7-xt1962-1-stuck-bootloader-t3917792
this next one has the flashboot commands you'd need to also update your ROM
https://forum.xda-developers.com/moto-g7/how-to/moto-g7-xt1962-1-riverretail9-0ppos29-t3969067
Keep in mind, I haven't used either one of the methods in either links and I am not responsible for anything that occurs from your actions.
Anyways, good luck!
Click to expand...
Click to collapse
Thanks man, I really appreciate it! I did take advantage of the opportunity to update, something that had been bugging me for a while anyway.
I had updated Magisk to the beta through Manager, but a problem came up and I needed to step back to the stable version. That was where I messed up.
In a way though, it was just as well, since it forced me to spend a little time reading about the G7 ecosystem, something I really hadn't done much of yet. It used to be fun keeping up and flashing nightlies, etc, but over the past few years, it has got away from me. If it wasn't for a few specific things, I would almost stay stock. But I get uncomfortable thinking about the ridiculous amount of personal information a stock phone releases about us, so things like Signal and xPrivacylua are important to my sense of well being. Even if some of it is placebo.
zenful said:
Sounds like you'll need to fastboot flash a stock rom to your phone, use TWRP to get into the bootloader/fastboot mode, and also sounds like you messed up the boot.img when you were trying to go through that process. I just updated the Magisk app from within the app itself - no issues there. Might be a good time to update to a newer stock rom as well, might as well take advantage of the situation amirite?
But just for different options, here may be some useful links
Keep in mind, I haven't used either one of the methods in either links and I am not responsible for anything that occurs from your actions.
idk about this one but looks like it may help
https://forum.xda-developers.com/moto-g7/how-to/how-to-fix-g7-xt1962-1-stuck-bootloader-t3917792
this next one has the flashboot commands you'd need to also update your ROM
https://forum.xda-developers.com/moto-g7/how-to/moto-g7-xt1962-1-riverretail9-0ppos29-t3969067
Keep in mind, I haven't used either one of the methods in either links and I am not responsible for anything that occurs from your actions.
Anyways, good luck!
Click to expand...
Click to collapse
Thanks man, I really appreciate it! I did take advantage of the opportunity to update, something that had been bugging me for a while anyway.
I had updated Magisk to the beta through Manager, but a problem came up and I needed to step back to the stable version. That was where I messed up.
In a way though, it was just as well, since it forced me to spend a little time reading about the G7 ecosystem, something I really hadn't done much of yet. It used to be fun keeping up and flashing nightlies, etc, but over the past few years, it has got away from me. If it wasn't for a few specific things, I would almost stay stock. But I get uncomfortable thinking about the ridiculous amount of personal information a stock phone releases about us, so things like Signal and xPrivacylua are important to my sense of well being. Even if some of it is placebo.
SmilingPerson said:
Mate, I can't thank you enough, now I am back up.
I took advantage of the oppotunity to do a Titanium backup and flash the latest firmware, since I was still running old security updates.
I am not sure why the TWRP backups caused a bootloop, that concerns me. I am diligent about making one before any significant change, and now I see that none of them were good. It might be that the backup I applied included boot, and somehow that caused an issue.
In any case though, thanks a million. I would PM you a beer, but they tend to go flat when they hit the first ATM gateway. Hops and TCP encapsulation don't seem to be compatible, especially at > 9600 baud
Click to expand...
Click to collapse
I'm glad to hear that! Don't worry about the beer!
I had similar issues with my Moto g6+... Either the /data encryption or Magisk is the reason for a failed backup. Both can cause a bootloop. But it's always good to have a stock boot.img.
I'm reading this because of the same issue in a Moto G7 Power. I haven't been able to make it restore a backup at all of either stock or custom. Oh, it will restore it just won't boot. I think it has something to do with the A&B system slots. We use a TWRP that was made for system with A&B slots but then we flash a copy partition zip That I'm not sure what it does. Maybe I should take it apart and have a look. . Has anyone been able to restore a backup in the G7?
arkansawdave74 said:
I'm reading this because of the same issue in a Moto G7 Power. I haven't been able to make it restore a backup at all of either stock or custom. Oh, it will restore it just won't boot. I think it has something to do with the A&B system slots. We use a TWRP that was made for system with A&B slots but then we flash a copy partition zip That I'm not sure what it does. Maybe I should take it apart and have a look. . Has anyone been able to restore a backup in the G7?
Click to expand...
Click to collapse
Do a full restore of boot, system and data.
Is data...
...encrypted => Then format data (not wipe!!) and reboot into system. When you see the "Welcome Screen" turn off your device and boot into TWRP again. Restore data and it should be fine.
...unencrypted => Then format data and restore data (w/o reboot!!)

**PERSIST REQUEST** Enrollment Problem

If you can help me fix this i will donate you for your time
Somehow deleted messed up Persists and need a backup.
We are in a similar situation, my adb wasn't fully working, couldn't root on 10.5.4, msm and went back to stock, realized my adb wasn't fully working, I did the OTA to 10.5.5 and then I rooted, lost fingerprint read. Personally, I value root far more than fingerprint function, already started customizing the phone so can't be bothered to wipe the phone. I am pretty sure you would regain the fingerprint function if you go back to fully stock. If you can't be bothered to do it yourself, I think it's just a matter of time until a toolkit that does it for you is updated for the 8 pro.
t-mizzle said:
We are in a similar situation, my adb wasn't fully working, couldn't root on 10.5.4, msm and went back to stock, realized my adb wasn't fully working, I did the OTA to 10.5.5 and then I rooted, lost fingerprint read. Personally, I value root far more than fingerprint function, already started customizing the phone so can't be bothered to wipe the phone. I am pretty sure you would regain the fingerprint function if you go back to fully stock. If you can't be bothered to do it yourself, I think it's just a matter of time until a toolkit that does it for you is updated for the 8 pro.
Click to expand...
Click to collapse
ive done used MSM Brick Fix along with just about every other stock. Nothing has worked only reason i am so panicky over it is being used for a project that im working on and really need all features to work
Is this for Global or EU? Have a look in my thread if you need an EU persist. I ended up bricking mine trying to fix it.
This seems quite a wide spread issue, MSM doesn’t fix it either
If no one can provide you with a fix, I would use adb to flash the stock boot image. If you are wiped and fully stock again, did you go through the setup again, if so, did the enrollment fail there or did it fail when you manually went there? I just don't see why it would fail when the phone is in the stock "first bootup" mode.
It fails during first setup, during any setup. Even after a full flash with msm tool. I think the persist partion somehow gets messed up.
All I had done is flashed stock boot img was then reset.
Interesting. Did you at any point have a working fingerprint scanner? I did, until I rooted.
Guitarfreak26 said:
It fails during first setup, during any setup. Even after a full flash with msm tool. I think the persist partion somehow gets messed up.
All I had done is flashed stock boot img was then reset.
Click to expand...
Click to collapse
you forgot to convert the persist image before flashing thats what caused your brick most likely.
---------- Post added at 09:56 AM ---------- Previous post was at 09:54 AM ----------
Dewaynelives said:
If you can help me fix this i will donate you for your time
Somehow deleted messed up Persists and need a backup.
Click to expand...
Click to collapse
If you on EU then there is a persist image on the Root thread. But remember you need to convert it to a raw img from sparse image before flashing.
Google simgtoimg tool
Yeah I didn’t convert it I think that was the issue.
And yes my fingerprint sensor worked perfectly up until a factory reset then nothing. On the other thread, Zige advised that Oneplus Finland are aware of the issue and said a fix will roll out ?
Guitarfreak26 said:
Yeah I didn’t convert it I think that was the issue.
And yes my fingerprint sensor worked perfectly up until a factory reset then nothing. On the other thread, Zige advised that Oneplus Finland are aware of the issue and said a fix will roll out ?
Click to expand...
Click to collapse
Ot..Oneplus Finland sound funny..Cause its a Chinese company and i am Finnish myself
Nekromantik said:
you forgot to convert the persist image before flashing thats what caused your brick most likely.
Click to expand...
Click to collapse
Is that something that should be common knowledge for users who are opting to root and have a tinker.
It's it easy enough to convert? It's there any way to save your device if this happens?
I know @guitarfreak has had a lot of issues and I think it's heading for RMA right Gfreak?
We need a thread about this.
dladz said:
Is that something that should be common knowledge for users who are opting to root and have a tinker.
It's it easy enough to convert? It's there any way to save your device if this happens?
I know @guitarfreak has had a lot of issues and I think it's heading for RMA right Gfreak?
We need a thread about this.
Click to expand...
Click to collapse
yes you just need the tool google simage2img
as long as you have a backup of the partition and can use the tool and have access to fastboot it can be saved as far as I know.
other user lost access to fastboot as he used MSMtool to revert back to stock so locked bootloader. If you want to flash the persist do not use msmtool
Nekromantik said:
yes you just need the tool google simage2img
as long as you have a backup of the partition and can use the tool and have access to fastboot it can be saved as far as I know.
other user lost access to fastboot as he used MSMtool to revert back to stock so locked bootloader. If you want to flash the persist do not use msmtool
Click to expand...
Click to collapse
Not that i have this happened to me but still. Witch is broken, msmtool or phones sofrware? I am using linux so msm would be pointless for me. Just out of coriousity and knoledge i am asking
dladz said:
Is that something that should be common knowledge for users who are opting to root and have a tinker.
It's it easy enough to convert? It's there any way to save your device if this happens?
I know @guitarfreak has had a lot of issues and I think it's heading for RMA right Gfreak?
We need a thread about this.
Click to expand...
Click to collapse
Yeah it’s in Poland now at the service centre. I asked for a refund for now as I’m not sure what’s happening with it. I hadn’t crossflashed anything prior to the sensor stopping. So I’m not sure what’s causing the fault.
---------- Post added at 01:24 PM ---------- Previous post was at 01:23 PM ----------
pyry666 said:
Not that i have this happened to me but still. Witch is broken, msmtool or phones sofrware? I am using linux so msm would be pointless for me. Just out of coriousity and knoledge i am asking
Click to expand...
Click to collapse
Previously with OP the MSMTOOL would fix anything. Even when moving over to AOSP ROMs. Now it seems the tool can not fix the partion. So when I flashed wrong partion then tried to fix again with the tool it locked the boot loader but wouldn’t boot into OS.
Guitarfreak26 said:
Yeah it’s in Poland now at the service centre. I asked for a refund for now as I’m not sure what’s happening with it. I hadn’t crossflashed anything prior to the sensor stopping. So I’m not sure what’s causing the fault.
---------- Post added at 01:24 PM ---------- Previous post was at 01:23 PM ----------
Previously with OP the MSMTOOL would fix anything. Even when moving over to AOSP ROMs. Now it seems the tool can not fix the partion. So when I flashed wrong partion then tried to fix again with the tool it locked the boot loader but wouldn’t boot into OS.
Click to expand...
Click to collapse
I know that. I am interested is it msmtool failure or something in os
From my understanding from looking across the forums the persist partion hasn’t been touched by MSM for a while. Which would mean it’s an OS fault.
Does the boot img even touch the persist partion as that’s the only thing that had been touched prior to the fault? I don’t have enough understanding on persist as I’d never seen the issue before lol
pyry666 said:
I know that. I am interested is it msmtool failure or something in os
Click to expand...
Click to collapse
this has nothing to do with msmtool.
msmtool was used by people to try and fix the fingerprint issue.
This only should happen if you flash wrong version boot img. If you do that then you will loose fingerprint.
Some people have lost fingerprint even if they said they used correct boot img.
only way to bring fingerprint back is to flash persist img back onto phone. but you need to use simg2img tool which converts the posted img from sparse to raw. you can only flash raw images.
when you extract the img from phone its in sparse format and not raw
Nekromantik said:
this has nothing to do with msmtool.
msmtool was used by people to try and fix the fingerprint issue.
This only should happen if you flash wrong version boot img. If you do that then you will loose fingerprint.
Some people have lost fingerprint even if they said they used correct boot img.
only way to bring fingerprint back is to flash persist img back onto phone. but you need to use simg2img tool which converts the posted img from sparse to raw. you can only flash raw images.
when you extract the img from phone its in sparse format and not raw
Click to expand...
Click to collapse
Im on Int version is there any way for me to fix it? i dont know anyone with the device myself so i have no way to get the file
Nekromantik said:
you forgot to convert the persist image before flashing thats what caused your brick most likely.
---------- Post added at 09:56 AM ---------- Previous post was at 09:54 AM ----------
If you on EU then there is a persist image on the Root thread. But remember you need to convert it to a raw img from sparse image before flashing.
Google simgtoimg tool
Click to expand...
Click to collapse
im on int myself . whats messed u is i have not flashed any files from other regions to cause this so i guess it has to do with root?
Dewaynelives said:
im on int myself . whats messed u is i have not flashed any files from other regions to cause this so i guess it has to do with root?
Click to expand...
Click to collapse
Well, in my case it has been caused by a factory reset. Yes, I was rooted before that, but everything worked fine - so maybe rooting was the cause and it became evident after the reset.
Oh, and I was only on EU ROM - so no cross-country flashing.
I'll wait for Oneplus fixing this, for me there is too little understanding what happens when flashing persist from a different phone.

Wifi/bluetooth keep trying to turn on but fail everytime.

When I try to enable wifi (or bluetooth), it says 'Turning on...' underneath the icon but the process never succeeds.
Note:
-Under About > Status I see no MAC address for Wifi or Bluetooth.
-Phone is not rooted.
-Bootloader is unlocked.
-No custom recovery.
-Airplane mode is off.
-I am able to access the internet when I put in my SIM card and use my cellular data.
-EDIT: Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
-EDIT: I keep my SIM out of this phone (it's in my fully working phone). Can insert if need be.
My attempts to solve this issue (none have worked):
-I updated to OxygenOS 11.
-I booted into recovery and wiped everything, including cache. I also did a System Reset.
-I went to Settings > System > Reset Wifi, mobile and Bluetooth. I also did Erase all data (factory reset) in the same place.
Is there anything else left to try? Is there a way to flash the modem image maybe, I remember having to do that with my Nexus 4 many years ago.
Thanks!
A factory reset never finds the root cause. A virus or an old load are the only reasons to use it otherwise find the root cause. Usually a bad setting. If it's software caused the solution is right in front of you.
Network reset, worth a shot.
Clear system cache, can't hurt.
Clear data in sim card tool kit apk.
Both are probably redundant since you already did a hard reset, but try anyway.
Otherwise...
Bad sim card (try reseating it or replace otherwise) , corrupted firmware, or defective hardware.
Which phone do you have? I've seen this when a user has had a Chinese version and converted to global then when they updated to 11 it all went wrong.
If you're not using a converted Chinese phone then it could very well be your boot image. Extract it using payload then flash it.
If not that then MSM restore your current firmware.
dladz said:
Which phone do you have? I've seen this when a user has had a Chinese version and converted to global then when they updated to 11 it all went wrong.
If you're not using a converted Chinese phone then it could very well be your boot image. Extract it using payload then flash it.
If not that then MSM restore your current firmware.
Click to expand...
Click to collapse
Sorry, what is **MSM** restore?
Under About phone the Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
So I extracted all the images(?) using payload and very foolishly decided to
Code:
fastboot flash modem modem.img
The phone doesn't boot up anymore/remains stuck in loading phase (spinner...). I did a
Code:
fastboot flash boot boot.img
+ wipe + factory reset but still stuck in loading phase.
Any ideas as to how I can fix my mistake?
I appreciate all your help guys.
bassamanator said:
Sorry, what is **MSM** restore?
Under About phone the Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
So I extracted all the images(?) using payload and very foolishly decided to
Code:
fastboot flash modem modem.img
The phone doesn't boot up anymore/remains stuck in loading phase (spinner...). I did a
Code:
fastboot flash boot boot.img
+ wipe + factory reset but still stuck in loading phase.
Any ideas as to how I can fix my mistake?
I appreciate all your help guys.
Click to expand...
Click to collapse
Ah yea that's not good. 2025 AFAIK is global mainly sold in the US.
The MSM tool is in discussion I believe and it's a tool you use to restore your phone using EDL mode, to get to EDL.
Power off your phone.
Connect it to your computer (if it turns on again turn it back off)
Then open up the MSM tool and press and hold volume up and down
Your computer will recognise the the device and at this point you should start the process as it will try again to reboot shortly after without any input from you.
This is the thread you need.
[OP8PRO][OOS 11AA/BA/DA] Unbrick tool to restore your device to OxygenOS
Disclaimer: By attempting any of the processes listed in this thread you accept full responsibility for your actions. I will not be held responsible if your device stops working, catches fire, or turns into a hipster and claims to have been...
forum.xda-developers.com
Bare in mind this will relock your bootloader but it's easy to get that back unlocked.
Any questions regarding the tool just ask in the thread.
(you shouldn't need to providing you download the right one)
Download the latest firmware within the tool. If you get stuck don't just guess, ask someone.
@dladz
So I've managed to unbrick the phone using that tool. Thanks.
I'm going to install the latest oxygenos again, extract the boot.img from that zip, and flash it again as per your recommendation.
So I flashed OnePlus8ProOxygen_15.O.32_OTA_0320. No wifi. I extracted the boot.img and then flashed it via fastboot. Still no wifi.
Anything else that I can try?
I guess this is a hardware problem?
bassamanator said:
So I flashed OnePlus8ProOxygen_15.O.32_OTA_0320. No wifi. I extracted the boot.img and then flashed it via fastboot. Still no wifi.
Anything else that I can try?
I guess this is a hardware problem?
Click to expand...
Click to collapse
But now you have bt?
blackhawk said:
But now you have bt?
Click to expand...
Click to collapse
No bluetooth either. Same exact issue as with the Wifi, it says Turning on... then it doesn't.
bassamanator said:
No bluetooth either. Same exact issue as with the Wifi, it says Turning on... then it doesn't.
Click to expand...
Click to collapse
How/when did it start? Anything happen to the phone?
bassamanator said:
@dladz
So I've managed to unbrick the phone using that tool. Thanks.
I'm going to install the latest oxygenos again, extract the boot.img from that zip, and flash it again as per your recommendation.
Click to expand...
Click to collapse
So if you've used that tool then it'll have relocked your bootloader.
Did you unlock it again? AFAIK you can't flash another boot image unless you unlock it again.
The only other thing i can recommend (if you really don't want to RMA)
Would be to downgrade to 10 but in all fairness that really shouldn't even be an option at this point, you've flashed a clean OS back as oxygen would have, you've updated via the official OTA route.
No I think it's time to contact OnePlus for an RMA.
Unless someone else had seen this issue personally I haven't.
Had you rooted in the past btw? Flashed many magisk modules??
I find it highly unlikely that they could survive this but you could potentially try the magisk removal command, can never remember it it's in my payload dumper guide.
If no one else chimes in I'd say it's an RMA, I've not seen it before, it's strange.
Also (and please don't put it on here) but is your IMEI missing too?
This could be your EFS partition if so.
Edit: found this super old thread for the OnePlus one, same issue.
I think this is fixable, potentially remotely from OnePlus and or anyone else who has access to the updated tool, might be worth mentioning in the MSM thread if you haven't already.
PS: don't follow the guide in the link btw it's for the 1+1 lol, in just putting it here as a reference
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
blackhawk said:
How/when did it start? Anything happen to the phone?
Click to expand...
Click to collapse
I got the phone used right before Christmas. It still had the protective plastic on it until I removed it today. It really is in mint condition (or looks to be). I've been away and finally got around to moving things over from my old oneplus 3T.
It's certainly possible that I bought a lemon but at this point I'd like to just fix it if I can.
bassamanator said:
I got the phone used right before Christmas. It still had the protective plastic on it until I removed it today. It really is in mint condition (or looks to be). I've been away and finally got around to moving things over from my old oneplus 3T.
It's certainly possible that I bought a lemon but at this point I'd like to just fix it if I can.
Click to expand...
Click to collapse
I think it's fixable now I really do
From what I've been reading I think it's a mixture of partitions that have been borked z namely the EFS and potentially the persist.img partition if the same position structure exists that did back in the day.
With that in mind are you able to use your fingerprint? I only ask as persist is linked to it so if that's not working then we may have a correlation between problems.
If it is then it's a ? Over the theory.
I'll keep reading but from what I can gather it seems that EFS and persist at least were linked, can't be sure if they are this point.
Have a look at that link I sent see if anything raises a flag for you, bare in mind it's for an older device
dladz said:
So if you've used that tool then it'll have relocked your bootloader.
Did you unlock it again? AFAIK you can't flash another boot image unless you unlock it again.
The only other thing i can recommend (if you really don't want to RMA)
Would be to downgrade to 10 but in all fairness that really shouldn't even be an option at this point, you've flashed a clean OS back as oxygen would have, you've updated via the official OTA route.
No I think it's time to contact OnePlus for an RMA.
Unless someone else had seen this issue personally I haven't.
Had you rooted in the past btw? Flashed many magisk modules??
I find it highly unlikely that they could survive this but you could potentially try the magisk removal command, can never remember it it's in my payload dumper guide.
If no one else chimes in I'd say it's an RMA, I've not seen it before, it's strange.
Also (and please don't put it on here) but is your IMEI missing too?
This could be your EFS partition if so.
Edit: found this super old thread for the OnePlus one, same issue.
I think this is fixable, potentially remotely from OnePlus and or anyone else who has access to the updated tool, might be worth mentioning in the MSM thread if you haven't already.
PS: don't follow the guide in the link btw it's for the 1+1 lol, in just putting it here as a reference
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
Click to expand...
Click to collapse
Yes I had to oem unlock again.
As far as I know the phone was not rooted but it's a used phone. Superficially it's in mint condition, I just removed the plastic film just earlier. I'll post in the MSM thread and checkout the new one you posted.
EDIT: the phone has 2 IMEI numbers.
bassamanator said:
Yes I had to oem unlock again.
As far as I know the phone was not rooted but it's a used phone. Superficially it's in mint condition, I just removed the plastic film just earlier. I'll post in the MSM thread and checkout the new one you posted.
Click to expand...
Click to collapse
I've already posted in the MSM thread for you.
What about your fingerprint? Is that still working?
dladz said:
I think it's fixable now I really do
From what I've been reading I think it's a mixture of partitions that have been borked z namely the EFS and potentially the persist.img partition if the same position structure exists that did back in the day.
With that in mind are you able to use your fingerprint? I only ask as persist is linked to it so if that's not working then we may have a correlation between problems.
If it is then it's a ? Over the theory.
I'll keep reading but from what I can gather it seems that EFS and persist at least were linked, can't be sure if they are this point.
Have a look at that link I sent see if anything raises a flag for you, bare in mind it's for an older device
Click to expand...
Click to collapse
So I've never registered my fingerprint on a smartphone, ever, but I thought I would register one of my toes just to figure this thing out. When I get to the Fingerprint Setup screen I get the following error: Enrollment was not completed. Fingerprint registration error, please try again.
Does this help narrow down the issue?
bassamanator said:
So I've never registered my fingerprint on a smartphone, ever, but I thought I would register one of my toes just to figure this thing out. When I get to the Fingerprint Setup screen I get the following error: Enrollment was not completed. Fingerprint registration error, please try again.
Does this help narrow down the issue?
Click to expand...
Click to collapse
Yea for me it does, it shows there's a correlation between the persist problem and the EFS problem and a direct connection to your IMEI or Mac address issue.
With this in mind I would recommend the persist.img fix thread..
Getting that working may be key to solving the Mac / IMEI problem.
At this point nothing is going to hurt.
Here is the thread you'll need.
[GUIDE] Fix PERSIST.IMG Loss Of Finger Print Sensor
New video guide below VIDEO GUIDE 1. *VERY IMPORTANT* We need to back up your broken persist.img and store it in a safe place. PC preferred. We will need this later. Do not leave the backup on the device as the next step will wipe the device...
forum.xda-developers.com
Now I have not been through this but again it can't hurt at this point.
dladz said:
Here is the thread you'll need.
[GUIDE] Fix PERSIST.IMG Loss Of Finger Print Sensor
New video guide below VIDEO GUIDE 1. *VERY IMPORTANT* We need to back up your broken persist.img and store it in a safe place. PC preferred. We will need this later. Do not leave the backup on the device as the next step will wipe the device...
forum.xda-developers.com
Now I have not been through this but again it can't hurt at this point.
Click to expand...
Click to collapse
I was about to say, I want to try something along the lines of
fastboot erase modemst1
fastboot erase modemst2
fastboot erase persist
Click to expand...
Click to collapse
or something along those lines from this post https://forums.oneplus.com/threads/no-imei-and-no-efs-backup.322534/page-4#post-14545355 on that old oneplus forum thread you posted.
I'll try the new link you posted instead though.
IMEI is fine btw, the phone dials and connects just fine to cellular.
bassamanator said:
I was about to say, I want to try something along the lines of or something along those lines from this post https://forums.oneplus.com/threads/no-imei-and-no-efs-backup.322534/page-4#post-14545355 on that old oneplus forum thread you posted.
I'll try the new link you posted instead though.
IMEI is fine btw, the phone dials and connects just fine to cellular.
Click to expand...
Click to collapse
Ok don't do the EFS fix you do not have an EFS back up.
Give this a shot
go to data/misc/wifi (required root)
-backup file wpa_supplicant.conf in this folder which contains usename and password wifi
- delete all file in this folder
- turn on wifi ( if you careful, you can reboot )
- now you can connect to wifi
- recovery file wpa_supplicant.conf
This isn't my writing. The English is a little broken but you get the point

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