My Zenfone 5 Dead Please Help - Zenfone 5 Q&A, Help & Troubleshooting

Hİ guys. My phone was in the intel inside logo screen last night and i tried xfst downloader and i had droidboot screen. but after spend some time phone turned off now even not vibrating when i plug usb or charge or when i replace the battery. but when i connect it to pc it sounds on pc and shows in cloverview mode and i tried again to install the documents. it gives error. it shows also in intel platform flash tool lite. do you know what is the problem and what should i do is there anybody to help me ?

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[Q] Gionee E7 (32GB) got bricked

I tried to downgrade from Kitkat to JB via flashtool this morning which I often successfully flashed with the same method. But while the flashing is going on and almost finish the flashing (system.img, userdata.img, etc. are already flashed), there seems to be some problem and popped out that the flashing is fail. And then the device does not boot up. While I tried to reconnect the device to PC, the PC cannot recognize the device as shown in the picture. Unable to process any further method. Does anyone in this forum knows how to recover the bricked device like this?
The phone starts? In a black screen?
If the PC detects it like that the phone has some energy and connection...
Does anything apears on the screen? Can you go to the Recovery Mod?
Have you tried to force the driver installation on that USB item that appears on device manager?
Do you have access via ADB or fastboot?
Did you nottest in what partition did the error message appeared?
Please provide some answers to these questions so i can try to help you...
RSGI_PT said:
The phone starts? In a black screen?
If the PC detects it like that the phone has some energy and connection...
9Does anything apears on the screen? Can you go to the Recovery Mod?
Have you tried to force the driver installation on that USB item that appears on device manager?
Do you have access via ADB or fastboot?
Did you nottest in what partition did the error message appeared?
Please provide some answers to these questions so i can try to help you...
Click to expand...
Click to collapse
Nothing on the screen. Not able to boot into recovery or adb is not working. The phone is just death. But, when I insert the usb cable, the pc can detect it. I even approach the Customer Care here in Aizawl, but they cannot fixed. Even when I followed the instruction as per one xda member posted here, The qualcom hs - 9006/8 is displayed on the device manager and when I tried to flashed it with emergency mode, the result always the same. FAILS
hruaiapunte said:
Nothing on the screen. Not able to boot into recovery or adb is not working. The phone is just death. But, when I insert the usb cable, the pc can detect it. I even approach the Customer Care here in Aizawl, but they cannot fixed. Even when I followed the instruction as per one xda member posted here, The qualcom hs - 9006/8 is displayed on the device manager and when I tried to flashed it with emergency mode, the result always the same. FAILS
Click to expand...
Click to collapse
Try this:
- Start GNQC with the phone disconnected
- Connect the Phone and see GNQC recognizes the QLoader
- If so, press power button until the phone vibrates
- Wait for the GNQC recognizes again the QLoader and press Download on Emergency Mode
Use this KIKAT ROM: https://docs.google.com/uc?id=0B8H5JoBDpTnJMGE2QTJPR0FWX0E
This worked for me, i had the phone completly died, not even recognized by the PC, waited a day and tried again.
Once the QLoader is recognized your good to go!!
I'm having another problem after that, now theres no GSM/3G signals....
I need a EFS backup with the TWRP recovery.... No one seems to have
RSGI_PT said:
Try this:
- Start GNQC with the phone disconnected
- Connect the Phone and see GNQC recognizes the QLoader
- If so, press power button until the phone vibrates
- Wait for the GNQC recognizes again the QLoader and press Download on Emergency Mode
Use this KIKAT ROM: https://docs.google.com/uc?id=0B8H5JoBDpTnJMGE2QTJPR0FWX0E
This worked for me, i had the phone completly died, not even recognized by the PC, waited a day and tried again.
Once the QLoader is recognized your good to go!!
I'm having another problem after that, now theres no GSM/3G signals....
I need a EFS backup with the TWRP recovery.... No one seems to have
Click to expand...
Click to collapse
my e7 died. you are stuck using flash tools. is not even recognized by most PCs. maybe it drain? I can do? help me
I have the same problem, screen is completely black after trying to instal newer official rom. When I connect it to PC, it detects "hid device". I tried power + volume buttons combinations, but nothing changes. Sometimes notification led turn red for a few seconds but nothing else. And once win xp randomly detected phone as that "q..." thing, but it doesn't anymore. What else can I do?
Can anyone help me? I tried everything and my phone is still hardbricked.
Hello guys
Today i received my E7 and i tried to update via the tool unfortunately something went wrong and now i cant open it nor fastboot or recovery. Some hours ago i tried to connect via usb and appeared on the GNQC but later it showed as unknow device. It was my first day with the phone. Right when i connect /disconnect the usb i can hear the sound but i cant do anything. Is it dead or i can revive it somehow?
It was the first day:crying::crying:
Reinstall the drivesbob the PC, press 30 secs on the power button than connect the phone to the PC. If appears a QLoader port use emergency download on gnqc 1.6.9.0
RSGI said:
Reinstall the drivesbob the PC, press 30 secs on the power button than connect the phone to the PC. If appears a QLoader port use emergency download on gnqc 1.6.9.0
Click to expand...
Click to collapse
PLZ HELP i try to update using this http://www.needrom.com/download/gionee-elife-e7-32g/comment-page-2/#comment-165291 but now my phone doest enen boot or fast boot or anything.. in the proces it said "firehose ping phone fail" and stopped updating since then my phone isnt booting or anything and my pc dont recognize it any more.. plz help
---------- Post added at 15:32 ---------- Previous post was at 15:29 ----------
RSGI_PT said:
The phone starts? In a black screen?
If the PC detects it like that the phone has some energy and connection...
Does anything apears on the screen? Can you go to the Recovery Mod?
Have you tried to force the driver installation on that USB item that appears on device manager?
Do you have access via ADB or fastboot?
Did you nottest in what partition did the error message appeared?
Please provide some answers to these questions so i can try to help you...
Click to expand...
Click to collapse
plz help...
PLZ HELP i try to update using this http://www.needrom.com/download/gion...comment-165291 but now my phone doest enen boot or fast boot or anything.. in the proces it said "firehose ping phone fail" and stopped updating since then my phone isnt booting or anything and my pc dont recognize it any more.. plz help
thianpa he thil hi i solve thei toh m

Gionee Elife E7 Bricked!!

I was playing Clash of Clans and charging my phone. It turn off and I couldn't do anything with it.
I saw this video www youtube com watch?v=EL12Cq9X3oo and I tried but I have some problems.
At first, phone was detected by Qcom Phone Download Tools v2:1.0.1 , and I could start download. It stopped at 3% and since this moment the phone is not detected like COM PORT. It is detected like Human Interface USB.
I don't know what I have to do. I have waited 2 days, to drain the batery and computer is recognized as the same, Human Interface USB
I am using a virtual machine with XP 32bits.
Please help.
Dawhol said:
I was playing Clash of Clans and charging my phone. It turn off and I couldn't do anything with it.
I saw this video www youtube com watch?v=EL12Cq9X3oo and I tried but I have some problems.
At first, phone was detected by Qcom Phone Download Tools v2:1.0.1 , and I could start download. It stopped at 3% and since this moment the phone is not detected like COM PORT. It is detected like Human Interface USB.
I don't know what I have to do. I have waited 2 days, to drain the batery and computer is recognized as the same, Human Interface USB
I am using a virtual machine with XP 32bits.
Please help.
Click to expand...
Click to collapse
simply don't use a VM but do it on natively OS
nziria said:
simply don't use a VM but do it on natively OS
Click to expand...
Click to collapse
yes, now i am travelling, so I have my laptop with VM. Tomorrow I will stay at home and I will try with XP computer, but I think it wont work.
The video I've linked is in a VM too.
nziria said:
simply don't use a VM but do it on natively OS
Click to expand...
Click to collapse
Hello!!
I have tried in XP 32bit PC and it didn't work. Computer detects the phone as HID :S
Before connect the phone, I installed the QCom drivers but nothings special happends when I plug the phone. No recognized as COM Port.
I don't know what I need to do, I think it should exist a solution
Please help!!!
Dawhol said:
Hello!!
I have tried in XP 32bit PC and it didn't work. Computer detects the phone as HID :S
Before connect the phone, I installed the QCom drivers but nothings special happends when I plug the phone. No recognized as COM Port.
I don't know what I need to do, I think it should exist a solution
Please help!!!
Click to expand...
Click to collapse
Windows 7 32bit should be okay. Try my guide in the gionee elife e7 general thread. If it doesnt work, keep uninstalling the usb input device and try different combos with the volume and power buttons before plugging USB to computer. If your LED light blinks red while you are connected as USB input device that increases your probability of succeeding.
Sent from unbricked Elife e7.
StarLord21 said:
Windows 7 32bit should be okay. Try my guide in the gionee elife e7 general thread. If it doesnt work, keep uninstalling the usb input device and try different combos with the volume and power buttons before plugging USB to computer. If your LED light blinks red while you are connected as USB input device that increases your probability of succeeding.
Sent from unbricked Elife e7.
Click to expand...
Click to collapse
I did. I have unbricked the phone. I made a factory cable and the PC recognized the phone.
I have one problem. Battery is always 1%.... and if i disconnect the charger mobile turn off in less than minute.
I am updating to KitKat with the phone update. I hope update fix the error.
EDIT: I used Win7 64bits.
Dawhol said:
I did. I have unbricked the phone. I made a factory cable and the PC recognized the phone.
I have one problem. Battery is always 1%.... and if i disconnect the charger mobile turn off in less than minute.
I am updating to KitKat with the phone update. I hope update fix the error.
EDIT: I used Win7 64bits.
Click to expand...
Click to collapse
Phone after disconnect charger went off. When I connected the phone to the pc the problem returns... It recognized as HID. I tried some restarts, push PW button 12 second and after disconnect the cable, etc...
When I was triying to detect the phone as port com, light red was freeze and turned on without the usb cable.
I press power, vol+ and vol- for few seconds and red light stopped. After that the phone was charging normally.
When I woke up it was 100% .
Have u tried Qualcomm fastboot

Need Help with hard brick

Well. First things first. the root of the issue is probably a bad usb port i guess as it's very unstable it even sometimes reboots into download mode on its own when i plug my phone to charge or even gives a Not charging state until i replug it many times then it gives the normal charging (AC) so it's a really messy one.
that's the usual anyway i was rooted and flashed a lollipop rom normally then bugged some apps so i decided to reflash stock kitkat rom however like i said it's a bad usb connection so sometimes the flashing goes slowly and i have to replug the cable for it got smoothly again.
this time i noticed this at 15% and instead of staying in download mode stuck at that the phone rebooted and ofcourse this time only a black screen no download mode no recovery no nothing i guess a typical hard brick? this is my first time dealing with a hard brick so i didn't know what to do at all so i'm still figuring out stuff anyway i installed Qcomm drivers and checked the device manager it's the 9006 one not the 9008 and it shows many drives on my pc (windows 7 64-bit) but no partitions in windows xp 32-bit on another pc and on the laptop it gives no drives i think. i tried with SRK tools it says everything as it should but when it's done i unplug the cable then reboot however still shows many partitions and no download mode.
I don't use my phone alot however i don't own another one so i kinda need help fast please so if anyone has any ideas don't hesitate please.
Thanks in advance.:good:
Update: After following the linux method i now don't have a black screen only stuck on lg logo and still no download mode.
the phone isn't recognized by the pc at all not even 9006 or 9006
the recovery gets stuck at processing and it doesn't say fastboot either on the logo screen.
Croshio said:
Well. First things first. the root of the issue is probably a bad usb port i guess as it's very unstable it even sometimes reboots into download mode on its own when i plug my phone to charge or even gives a Not charging state until i replug it many times then it gives the normal charging (AC) so it's a really messy one.
that's the usual anyway i was rooted and flashed a lollipop rom normally then bugged some apps so i decided to reflash stock kitkat rom however like i said it's a bad usb connection so sometimes the flashing goes slowly and i have to replug the cable for it got smoothly again.
this time i noticed this at 15% and instead of staying in download mode stuck at that the phone rebooted and ofcourse this time only a black screen no download mode no recovery no nothing i guess a typical hard brick? this is my first time dealing with a hard brick so i didn't know what to do at all so i'm still figuring out stuff anyway i installed Qcomm drivers and checked the device manager it's the 9006 one not the 9008 and it shows many drives on my pc (windows 7 64-bit) but no partitions in windows xp 32-bit on another pc and on the laptop it gives no drives i think. i tried with SRK tools it says everything as it should but when it's done i unplug the cable then reboot however still shows many partitions and no download mode.
I don't use my phone alot however i don't own another one so i kinda need help fast please so if anyone has any ideas don't hesitate please.
Thanks in advance.:good:
Update: After following the linux method i now don't have a black screen only stuck on lg logo and still no download mode.
the phone isn't recognized by the pc at all not even 9006 or 9006
the recovery gets stuck at processing and it doesn't say fastboot either on the logo screen.
Click to expand...
Click to collapse
You must have flashed wrong version of the rom .
After trying the linux method, if you cant get into fastboot mode, recovery or not in download mode, then try this : http://forum.xda-developers.com/lg-g2/general/lg-g2-unbrickable-fix-real-hard-brick-t2904404
This requires you to open your phone so be cautious .
Thanks I followed that guide. Download mode after. Using the Windows tool instead of Linux then flash tool normally.

My GT-s5360 is not opening in recovery mode

Gudies,there is a serious issue.MY phone is not opening in DOWNLOAD Mode.
1.Actually my gts5360 is fully formatted(NO ROM IS INSTALLED),& now it is also not opening in recovery mode.
2.It is also not detectable to my pc(win 7) even all drivers are installed.
3.Whenever i plug it to pc or charger it doesn't shows charging screen l,it is only sticked to Samsung Logo.
what to do now!!!!"""
please Help
Milan Jangir said:
Gudies,there is a serious issue.MY phone is not opening in DOWNLOAD Mode.
1.Actually my gts5360 is fully formatted(NO ROM IS INSTALLED),& now it is also not opening in recovery mode.
2.It is also not detectable to my pc(win 7) even all drivers are installed.
3.Whenever i plug it to pc or charger it doesn't shows charging screen l,it is only sticked to Samsung Logo.
what to do now!!!!"""
please Help
Click to expand...
Click to collapse
What did u do?

S10+ Bricked? or just weird

So, i just got an s10+ exynos from a friend, the screen is ok and the back too, the problem is that the phone is weird asf
i'm trying to put it in download mode for like 2 days
so, the phone show the samsung s10+ logo if i plug it on a outlet
BUT if i plug the phone on my pc usb, the screen just goes black and vibrate every 5 seconds or 10 idk
can anyone help me?
ps : i flashed the phone one time, and it failed (device info) in odin, and now if i sucess to boot it in download mode, the phone is not detected by odin
please someone can help me
Goldmnkey said:
So, i just got an s10+ exynos from a friend, the screen is ok and the back too, the problem is that the phone is weird asf
i'm trying to put it in download mode for like 2 days
so, the phone show the samsung s10+ logo if i plug it on a outlet
BUT if i plug the phone on my pc usb, the screen just goes black and vibrate every 5 seconds or 10 idk
can anyone help me?
ps : i flashed the phone one time, and it failed (device info) in odin, and now if i sucess to boot it in download mode, the phone is not detected by odin
please someone can help me
Click to expand...
Click to collapse
ok, so you can or can not reliably get the screen to show download mode?
i can't even go in download mode sadly
Goldmnkey said:
i can't even go in download mode sadly
Click to expand...
Click to collapse
is the battery dead as a doornail?
the battery don't look like it's dead because when i plug the phone it vibrates like a bootloop, but black screen |ONLY ON USB| BUT if i plug it on a outlet the samsung screen show up but bootloop and if i unplug it the screen goes off and nothing happen
Goldmnkey said:
the battery don't look like it's dead because when i plug the phone it vibrates like a bootloop, but black screen |ONLY ON USB| BUT if i plug it on a outlet the samsung screen show up but bootloop and if i unplug it the screen goes off and nothing happen
Click to expand...
Click to collapse
update : i can boot into download mode if it's plugged on a outlet, but i still can't if usb, anyone can help me pleasee
Goldmnkey said:
update : i can boot into download mode if it's plugged on a outlet, but i still can't if usb, anyone can help me pleasee
Click to expand...
Click to collapse
Try another cable and/or usb port.
Try accessing using Windows Drive Management if not already.
Check Windows Event Viewer for error messages.
blackhawk said:
Try another cable and/or usb port.
Try accessing using Windows Drive Management if not already.
Check Windows Event Viewer for error messages.
Click to expand...
Click to collapse
UPDATE :
ok, now i can enter download mode, but the phone is not detected by odin, it's detected by the pc but not odin.
already tried to re-install kies, samsung usb drivers and smart switch nothing works, can someone help me ? i broke my main phone and i need this one
Goldmnkey said:
UPDATE :
ok, now i can enter download mode, but the phone is not detected by odin, it's detected by the pc but not odin.
already tried to re-install kies, samsung usb drivers and smart switch nothing works, can someone help me ? i broke my main phone and i need this one
Click to expand...
Click to collapse
I never used Odin.
-Reboot- always reboot...
Try again.
Try another (all) USB port(s).
Check Event Viewer for error messages.

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