I have a OnePlus 6t with the latest OS version.
I have 2 sim cards.
First is from the provider O2 Germany.
Second is from the provider Drillisch Germany (Drillisch using the O2 network).
The first works fine in my device with the VoLTE and VoWIFI.
The second doesn't work at all.
I tried them both with with many different situation, like one every time or changing the slot for every Sim. Nothing change.
I tried my second sim in another device, doesn't work.
I also tried a friend's sim from the Drillisch network in my device and for unknown reason it works.
I thought there is something wrong in my sim card. So I contact the company to send me a new sim card. They send me a new one. But it also dosn't work.
Any help with the situation.
Thanks
any help here?
not sure if its related but i was having some issues with volte/vowifi on 10.3.7 and volte was getting dropped frequently and vowifi was not consistent at all even when i was using my home wifi all the time. I downgraded to 10.3.5 and its better and more stable now. you can try the same if you started seeing the issue only recently.
Please backup your data before proceeding.
Related
Hi,
I just bought an MDA Pro direct from T-Mobile's website and it was delivered today. Unfortunately, while the PDA side of things works perfectly, it won't connect to T-Mobile at all.
On the 'T-Mobile' start up screen it displays the text 'No GSM' above what I think must be version information.
It reports 'no service' in the phone status bubble, and SIM Manager says: "Only emergency service calls can be made without a PIN" When I enter the PIN I was given, nothing happens. I think it goes into 'change PIN mode' because then I can put two more 4-digit numbers in (it doesn't matter which!) and then it says "Unknown PIN Status. Unknown PIN Error"
Unfortunately it isn't just a SIM problem as the SIM works in my O2 P800.
I've spoken with T-Mobile and they want to swap the handset, which would be fine if they had any in stock! I'm wondering if anyone here had any advice on ways I could try fixing this short of waiting for them to get in touch and tell me they have another handset I can try.
Any suggestions would be much appreciated!
Hi,
what is your local provider ? Is it T-Mobile, Vodafone, E-plus or O2 ?
The mda pro only works with a t-mobile sim !
- Superbowl
Try to clean the sim before putting it back in the MDA Pro,
Generally works for me!
i had the same problem with my jasjar here is Australia......my sim works on any other pda and phones but not the jasjar.....apparently the sim that i have or some of the new sims have a little higher voltage than normal.......and the jasjar dont like it.....so what i did was replace the sim with another one and that worked......al they had to do was port my number to the new sim......but before it did that tried to put the sim in first and it started to look for a network so i knew this was gonna work......becoz before when i put my old sim in it just says invalid sim or no sim........so try replacing ur sim with another one......perhaps try and get an old sim maybe the sim has some in stock.....i bet ya that will wrok....good luck
Thanks guys ... I'm trying to find an older T-Mobile SIM to try. It's just frustrating! I've tried giving the SIM a wipe, to no avail. If it is that the SIM is slightly incompatible, T-Mobile sending out another unit won't really help, right?
How annoying!
If anyone else has any great ideas I'd love to hear them!
try using someone elses sim and put it in the device and give it a try to check if its definitely the unit and not the sim......when i rang the tech support for optus thats what i was advised.....and they were right....sim voltage was the problem......anyways try getting another sim.
Contact customer services.
The problem sounds like you SIM is too old.
They should ask for your SIM serial number, if its too old they'll offer to send you a new SIM or something else to make it work straight away??? :wink:
The MDA PRO as its a 3G type phone with WCDMA it needs a diffrent sim card that is usaly known as a 3V USIM.
Its the same on Three in the UK, the sims from their phones will only work in 3G phones not standard GSM ones and vica-versa.
Old SIMs (from about 5 years ago) are rated at 5 volts. Newer ones are 3 volts (not just for 3G). Trust me, I work for a certain mobile phone company who sponser West Brom. ;-)
The problem will be fixed in a future software upgrade. But for now you need a new SIM or your phone unlocked.
Trouble is, this *is* a new SIM... I'm moving back to the 'hardware fault' diagnosis I think.
I went to a friendly carphone warehouse shop in Oxford and tried a new (and definately working) T-Mobile PAYG SIM and that gave exactly the same error.
Maybe T-Mobile need to send me a 3G SIM. I guess I'm probably just going to have to wait until they can send me a new handset to see what happens.
Ho hum!
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
Had the same problem allready twice in 2 weeks.
One time a soft reset made the device working again - another time I had to take out the sim card and put it in again, then it worked. But all email accounts were gone and had to be installed again.
Chris
Slave1 said:
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
Click to expand...
Click to collapse
Hi, thanks for that reply... it seems very useful! If you could post/pm me the numbers of those SIMs that the MDA Pro is unlikely to like I'd really appreciate it... customer services aren't striking me as very helpful (and certainly not knowledgable) and I can tell that if I call them they're still going to say: Wait until we have another handset in stock and we'll see what happens then. Which doesn't help me much as who knows when that will be?
Thanks!
Any SIM serial not starting with 06 or 07 will be affected by the issue.
eg 90043575, the serial starts with 04.
This will be fixed with a software upgrade in the future, in the mean time you either need new SIM or you handset unlocked. For either call customer services.
I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked
I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked
i had the same problem with my ASUS P535 (here is France) with new SIM card.
seen from :http://vip.asus.com/forum/view.aspx?id=20070818011855796&board_id=6&model=P535&page=1&SLanguage=en-us
Thanks.
I had the same problem BUT-
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
My solution
lauriewsmith said:
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
Click to expand...
Click to collapse
I had this happening to me just last week with a card that works all the time. Then followed that I had no sound coming off speakers or bluetooth. In my case it was a third party software problem. Don't ask me which as I install and uninstall too many applications and my Uni gets in a tangle sometimes. A soft reset instantly (in terms!) restored phone activities and sound, so I recommend a reset if you haven't tried it already. Maybe you will need more than one.
Hello..
I last night put my phone onto "flight mode" so that i was not distrubed in the night if a text came through....
this morning i set it back to normal but the network reception reported NO SERVICE
when it had not come back this evening.... i put my sim in a different phone and used a different network's sim card in my pda.... NO SERVICE was reported for this as well but the sim that was placed in the other phone registered on o2 as soon as the phone was switched on
I've only just bought my MDA but off ebay... although it was new i am unable to contact the seller... please can anybody help??
email me to [email protected] or [email protected] if anybody can help
Thanks
MORE info re above
Hi again
In my frustration I have swapped sims again and this time put VODAFONE pay as you go sim in the MDA Magician above.... It found the network and i was able to ring/text from it.....
On putting the O2 Sim Back into the MDA it said NO SERVICE again.....
But using that very same sim in my nokia finds a network.....
The MDA is originally a TMOBILE one that has been unlocked...
ANY help on this would be very appreciated as I'm very annoyed that it's stopped working.
Thank you
Soft reset?
Although, I think taking your batter out and swapping sims may count as a soft reset.
Thanks for the reply - but again that did not solve it... besides to eliminate this i did a HARD RESET as well and re configured it....
I've even RE UNLOCKED it in case this was the problem
(its a T MOBILE PDA) with an O2 SIM IN...... I bought it in November time and unlocked it the same time... My O2 Sim has been working ok in it until the other night when i decided to put it in "flight mode"(so i wasn't disturbed at night)
Im suspecting that it anything to do with IMEI number vs SIM CARD number? Could this have been blocked somehow to that phone?
Its very confusing as it WORKS with VODA sim and DOESNT with O2 yet the SAME O2 sim works in my old nokia 6610.... aaarggghhhh!! LOL
If your MDA works with a Vodafone SIM, it certainly can't be blacklisted for all UK networks since it picks up Vodafone. Secondly, it sounds more like a SIM card issue relating strictly to the MDA. What happens when you try another O2 SIM card in the same MDA?
Make sure the O2 SIM hasn't been damaged in some way, if all fails you might want to take the MDA to T-Mobile to see if they can determine whether its IMEI has been blacklisted for certain networks. Otherwise a ROM upgrade may also help fix the problem.
Good Luck
My guess is that your magician is reported & listed as stolen. Probably not all providers are using the same list with blocked IMEI numbers. Which can explain that one sim works & the other doesn't though works in an other phone.
See if you can find a list for your country on the web. There are some references to such lists in this forum.
Regards, M
check which band your phone is using....
go Phone>Options>band> then select auto
Hi. Currently my g3 prophet works only as a pda The phone function doesn't. It is somehow unable to detect any network. Does anyone know how to confirm whether if this is a hardware problem or a software problem.
I don't know whether if it is because I switched roms. Bad news is I don't have my original rom...which is the dopod 818pro here in malaysia. I've tried several radio roms too and no luck with those eithers which leaves me to think that it could be an hardware issue.
Hopefully someone might be able to help me out without maybe troubleshooting steps for a newbie. Thanks in advance.
I want to add that i tried opening the SIM manager to see if it is a sim card connection issue and I'm able to see the sim card properties, ie like the memory size and so on which to me means that the unit can speak with the sim card.
I've already flashed to the most basic rom which is an original that is from the wiki and tried all the available radio roms below.
RUU_Prophet_220734_2207114_024721_QtekWWE_Ship
Prophet_G3_G4_RadioRom_v2.07.20.exe
Prophet_G3_G4_RadioRom_v2.19.21.exe
Prophet_G3_G4_RadioRom_v2.20.21.exe
Prophet_G3_G4_RadioRom_v2.30.21.exe
Prophet_G3_G4_RadioRom_v2.47.21.exe
Prophet_G3_G4_RadioRom_v2.61.21.exe
Prophet_G3_G4_RadioRom_v2.69.21.exe
Am I missing any other things that i need to do/try?
Ok.After spending a whole day trying to figure out whats wrong...I tried a different sim(from a different service provider) which now works.
At first maybe I thought it would be sim locked so I got hold of lokiwiz to unlock. However after running the program, it tells me that the phone was never locked.
So now I'm back to square one. Does anyone else from Malaysia have this problem? I'm trying to use Maxis (which doesn't work) while inserting a Digi one will.
hmmm strange. bought mine in malaysia as well. no problems after i upgraded radio roms & also touch 7 & 8. works in malaysia, europe & now new zealand, roaming & using 'local' sim cards
phones in malaysia are never sim locked maaa AFAIK
maybe it is a sim card issue. some sims are 64kb & others are 128kb?
wanwarlock said:
hmmm strange. bought mine in malaysia as well. no problems after i upgraded radio roms & also touch 7 & 8. works in malaysia, europe & now new zealand, roaming & using 'local' sim cards
phones in malaysia are never sim locked maaa AFAIK
maybe it is a sim card issue. some sims are 64kb & others are 128kb?
Click to expand...
Click to collapse
Yeah thats the thing...i KNOW that phones in malaysia are never sim locked but I couldn't think of any other explanation for the strange behaviour except that. I didn't think that sim cards could cause such issues as I am very sure other users must be using Maxis like with the prophet without a problem.
I've tried out a few different friend's sim cards (some of which are from the same carrier as i am) and it works. I guess something is wrong with mine although it works in their phones though. Some stupid compatibility issue? Never heard of this before though.
Hi mates 2 days before i bought a used Atom.
i have 4 sims of different Network Providers
1) Mobilink
2) Telenor
3) WaridTelecom
4) Ufone
I belong to pakistan.
i test all the sims. all are working fine. but The 4th (Ufone ) is having problem with signal. everytime it says, phone not ready. and sometimes, Insert simcard. or something like that.
Before one day. Ufone is working fine. and i also used GPRS. and now. there is a cross on the gprs icon, and also no signels. i have another siemens mobile. and its giving full signal. for this sim.
so is this a hardware or software problem?
only one network is not working. All other Are working just fine.
Please suggest me..
Kind Regards..
What's your current rom version?
did this provider work in a previous rom?
do you really need 4 sim cards?
How could this be a hardware problem?
My suggestion is, dont use that provider if you have three others to choose from!
Is your SIM card fitting in properly? Test with a different Ufone SIM and see if you get the same error. This will confirm if the problem was with your SIM or the carrier0device relationship
Regards,
Carty..
Hi bro's thanks for your reply.
actually i have 4 sims. but ata time i only use 1 . but i have 2 mobiles
anyways. now ufone is working fine. but no gprs.
and before. its not working fine.
if i will reset my mobile. then again it will happen. (no signals) and all the time its searching for signals.
i am using. jiggs wm5 3.3.3a-final. rom. which is WM5 but modified and having HTC home plugin also.
so i think maybe its a rom problem.
i think i have to go back to original rom. to test the problem again.
or you suggest me which rom is still the best with less bugs. and more stable.
Kind Regards
sir i,m also having problem with my ufone sim
i,ve tried the original rom as well as many other roms but none works
i,ve tried several other ufone sims as well.....can uplz help me
Why is it so many ppl ask support for service provider Sim Cards? speak to you service provider, sorry we cannot help you!
@ ufone
try auto configuration for ur sim card..and then soft reset..go in settings..u may find there auto configuration..or hard reset ur device by keeping backup..
So,
I was using my XT-1563 on a CyanogenMod in one of my local carriers. I bought a new phone and decided to sell this one, so I went back and installed stock rom. So far everything was ok.
The problem came when the person that was buying it tried to use her simcard. The phone didn't show any error, but it never connected to that network. Then I tried another sim from different carrier and it didn't work either (but it does work using my old simcard). It recognizes there's a new simcard, but fails to connect, only allowing emergency calls.
I've been trying all day to fix this. I have flashed nearly half of all the stock roms available, obviously starting with those from my zone, but so far none has worked.
I also tried the simcard into my new phone and it works just fine.
So, I know the following:
- The simcard is ok.
- It's not a signal problem (I have tested it in different parts of the city and zones I know have very good signal).
- The phone works using a simcard from one carrier, but not the others (and it doesn't ask me for some unlock code).
Thanks in advance for any help, it'll be greatly appreciated.
DemianStark said:
So,
I was using my XT-1563 on a CyanogenMod in one of my local carriers. I bought a new phone and decided to sell this one, so I went back and installed stock rom. So far everything was ok.
The problem came when the person that was buying it tried to use her simcard. The phone didn't show any error, but it never connected to that network. Then I tried another sim from different carrier and it didn't work either (but it does work using my old simcard). It recognizes there's a new simcard, but fails to connect, only allowing emergency calls.
I've been trying all day to fix this. I have flashed nearly half of all the stock roms available, obviously starting with those from my zone, but so far none has worked.
I also tried the simcard into my new phone and it works just fine.
So, I know the following:
- The simcard is ok.
- It's not a signal problem (I have tested it in different parts of the city and zones I know have very good signal).
- The phone works using a simcard from one carrier, but not the others (and it doesn't ask me for some unlock code).
Thanks in advance for any help, it'll be greatly appreciated.
Click to expand...
Click to collapse
So, did you ever carrier unlock the phone? I realize it's not asking for a code, but you never said you actually unlocked it.
Sent from my XT1563 using XDA-Developers mobile app
scottdanpor said:
So, did you ever carrier unlock the phone? I realize it's not asking for a code, but you never said you actually unlocked it.
Sent from my XT1563 using ...
Click to expand...
Click to collapse
At this point I'm not 100% sure.
When I bought the phone it was supposed to be unlocked (I got it from someone else) and I'm pretty sure it was, because it was originally bought for one carrier (Entel Chile) and then I used it with another one (Wom Chile). By law, every phone sold in Chile since a few years is mandatory unlocked and this one is not that old (2015).
Right now it only works with Wom Chile, even tho I've installed Entel's stock rom. I think it's some baseband issue from what I've read, but I can't be sure.
P.S: Sorry for bad english.
Yes u r right
i used cm14 on xt1562, i'v feel my network was drop around 30-40% specially on Reliance JIO 4G VOILET.
Over all - rom is good for enjoy but not for stability