I've been having a recurring problem where my phone will lock up in a deep sleep, leaving the phone completely off. In order to restart the phone, I have to hold Power and Vol Down which takes me to a charging logo, and then hit power again. This generally happens overnight when the phone is charging, but I've also had it happen once while making a VoIP call. I thought I resolved the issue by wiping the phone and flashing the stock 4.2 ROM. However, the issue just occurred last night after 4 days of bug-free usage.
My question is whether this is some sort of weird software bug or a hardware issue. I haven't seen others report identical behavior but I've seen lots of complaints about freezing and random reboots that seem to be due to software. Should I request an RMA?
+ 1 . I am having the same issue. I would say hang tight. Call the support team and let them know you are having issues. If atfer a few weeks the problem persists perhaps go through an rma. I suspect it is software related. Lets say you did RMA still had the issue then had a dead pixel or other problem? It would suck and you would have to go through the whole process again. rinse and repeat. Only if you want to return the device for a full refund, then I would say hurry up and make that call. My .02 Good luck.
NexUsandThem said:
+ 1 . I am having the same issue.
Click to expand...
Click to collapse
+1
Having the same issue. Although no clear pattern is visible. Sometimes I find the phone dead-locked after putting it aside for 10 minutes and sometimes it seems to run for a day or even two without issue. Running _motley kernel right now without any change on this front.
I rather think it's a software issue than hardware. So I am not going to RMA it.
Strangely when I power off the phone on such a lock-up and then reboot it I will see a substantial drop in battery after the reboot. So the phone seems to be in some state where it still drawns more battery than in normal operation. E.g. with _motley kernel and limited clocks I typically see 3-5% battery drop over night only. When it locks up during the night and I reset it in the morning then battery usually drops much more (e.g. 30-50% is gone). Maybe it's caused by some hanging/deadlocked driver.
If you full factory reset and flashed then i'd say some app of yours is causing the issue.
shotta35 said:
If you full factory reset and flashed then i'd say some app of yours is causing the issue.
Click to expand...
Click to collapse
In fact I got the device in dec 2012. Started to set it up and then decided to root it (including full factory reset). I only have a very minor amount of system-level applications installed. Actually the main reason to root was to use Voltage Control as I intended to limit clock rates and (if possible) voltages the same way I was used to do it on my Galaxy Tab 7 (P1000) where I was very pleased with 6-days battery lifetime.
Initially I found the minimum clock rate was set to 1GHz and I have reduced it to 304MHz (minimum with stock kernel). When I discovered first freezes/lock-ups then I reverted to default settings and found it still locking up occasionally. Meanwhile I am using _motley kernel which seems to include some voltage mod as well. Although Voltage Control does not show options to modify voltages. Then I found Trickster MOD which shows some voltage control but it seems to have no effect (at least I was used my galaxy tab to crash when undervolting too much and it's pretty "strange" to be able to set all clock voltages to 0.6V while still running stable; so I guess the settings won't have any effect right now).
I have also tried to remove all modifications and applications and/or profiles which could cause the issue without any difference. Even when run stock settings it occasionally completely locks-up the device.
Edit: I was wrong regarding voltages. In fact I found my device happily works at 1134MHz using 600mV. Since I am used to limit max clock rates to 810MHz I could simply put all voltages to 600mV without seeing a crash/reboot.
CAUTION: This does not necessarily have to apply to all devices. My one is "faster" binned Rev. 11 device. Some voltages of different users are collected here: https://docs.google.com/spreadsheet/ccc?key=0AnlqtEwFJwR6dE55WkZYSThEM3U4SGtKMVl2V1VqMmc#gid=0
Hi Guys,
I am a new Note 4 user, I've had note 2 before. Recently I have used Z3, OneplusOne and S5, which in my opinion other than the S5, the phones were smooth and laggieness was non existence. I have since changed to the Note 4 and immediately I have realised that even in the kitkat (currently running lollipop) that the phone lags when changing between the programs, turning on the camera, or even after a picture has been taken it takes a while to get to respond. Hardwar-wise I believe the Note 4 is very respective and I can only blame this on the software. I have since upgraded to lollipop and I must say the performance is no different than before. Could anyone tell me without rooting and installing a modified rom, is there a way to increase the smoothness of the phone? it is because of the bloatware? how to de-bloat? or is it just how it is?
Thanks
Patrick
the better is a clean installation and after that come back and report any issue's
Thanks vagenrider but this issue was already apparent when I first used the phone right out of the box and noticed the lag.
pplwu said:
Thanks vagenrider but this issue was already apparent when I first used the phone right out of the box and noticed the lag.
Click to expand...
Click to collapse
hi,
I can say this,
that i had my Note4 (N910F rooted, stock Rom.) since October 2014 till now.
Overall i had little or no "lag" of note. (apart from Recent button plus an setting issue.. minor )
Over this period of time, if i found/noticed a bit of "lag" and i found culprit, causing the problem, I would uninstall app,
i also noticed, so far that it has always been a 3rd party (badly coded.. or on lollipop the app was not "playing" nicely.. etc etc)
So overall.... when i was on Android v 4.4.4 or now on Lollipop my device has been working fine.. battery use, been good, very, very smooth
So all i can say, if you have issues it is either you have a faulty device or an app/combination of apps causing lag.or setting issue
I have stated this, in many of my post that i have following devices.. on hand
Note 4, Note 3,Note 8.0 (tab) Note 2 and they all running fine..( 100% satisfaction)
Bottom line
is that i think i am in a good position to state that my Note 4 compares 100%plus, with my Note3(which is a very very, good device, smooth no lag, etc etc)
Above is just my opinion and i hope that you can sort out your device
Good luck
pplwu said:
Hi Guys,
I am a new Note 4 user, I've had note 2 before. Recently I have used Z3, OneplusOne and S5, which in my opinion other than the S5, the phones were smooth and laggieness was non existence. I have since changed to the Note 4 and immediately I have realised that even in the kitkat (currently running lollipop) that the phone lags when changing between the programs, turning on the camera, or even after a picture has been taken it takes a while to get to respond. Hardwar-wise I believe the Note 4 is very respective and I can only blame this on the software. I have since upgraded to lollipop and I must say the performance is no different than before. Could anyone tell me without rooting and installing a modified rom, is there a way to increase the smoothness of the phone? it is because of the bloatware? how to de-bloat? or is it just how it is?
Thanks
Patrick
Click to expand...
Click to collapse
I am having the same issues with my device. I've had it with both lollipop and KK. I've had multiple ROMS (all stock). I've done fresh installs, cleaned cache, disabled apps, and completely run with none of my apps installed. All the same issues, as you've mentioned. I'm thinking of returning my note 4 if they don't fix it by 5.1.1 or August. This device cost way too much for these kinds of issues... :-\
zkyevolved said:
I am having the same issues with my device. I've had it with both lollipop and KK. I've had multiple ROMS (all stock). I've done fresh installs, cleaned cache, disabled apps, and completely run with none of my apps installed. All the same issues, as you've mentioned. I'm thinking of returning my note 4 if they don't fix it by 5.1.1 or August. This device cost way too much for these kinds of issues... :-\
Click to expand...
Click to collapse
pplwu said:
Hi Guys,
I am a new Note 4 user, I've had note 2 before. Recently I have used Z3, OneplusOne and S5, which in my opinion other than the S5, the phones were smooth and laggieness was non existence. I have since changed to the Note 4 and immediately I have realised that even in the kitkat (currently running lollipop) that the phone lags when changing between the programs, turning on the camera, or even after a picture has been taken it takes a while to get to respond. Hardwar-wise I believe the Note 4 is very respective and I can only blame this on the software. I have since upgraded to lollipop and I must say the performance is no different than before. Could anyone tell me without rooting and installing a modified rom, is there a way to increase the smoothness of the phone? it is because of the bloatware? how to de-bloat? or is it just how it is?
Thanks
Patrick
Click to expand...
Click to collapse
About debloating:
Without root you cannot really debloat the rom. You can only try to holding every app you don't need and drag&drop on touch wiz launcher and drag&drop it to "app details". New window with details will be prompted and you can delete or deactivate the app. This is everything you can do on stock to debloat.
About the main problem:
Also here without root and custom rom I could only suggest to try following:
Go to Settings app.
Scroll down to device information.
Tap few times (I think 5 times shoul it be) on build number to activate developer options.
Go back to main screen of settings, scroll down to developer options and open them.
So from here you can try to change following values:
- Force GPU rendering
- Turn off hardware overlays
- lower values for animations (all three) or just set them to zero if you don't need them. That gives really bounce speed (but mainly just for eyes, it doesn't really chages overall performance of device, just little bit maybe)
The nagtive thing of GPU and harware overlay is little bit higher the battery drain then usual.
vbaschen said:
About debloating:
Without root you cannot really debloat the rom. You can only try to holding every app you don't need and drag&drop on touch wiz launcher and drag&drop it to "app details". New window with details will be prompted and you can delete or deactivate the app. This is everything you can do on stock to debloat.
About the main problem:
Also here without root and custom rom I could only suggest to try following:
Go to Settings app.
Scroll down to device information.
Tap few times (I think 5 times shoul it be) on build number to activate developer options.
Go back to main screen of settings, scroll down to developer options and open them.
So from here you can try to change following values:
- Force GPU rendering
- Turn off hardware overlays
- lower values for animations (all three) or just set them to zero if you don't need them. That gives really bounce speed (but mainly just for eyes, it doesn't really chages overall performance of device, just little bit maybe)
The nagtive thing of GPU and harware overlay is little bit higher the battery drain then usual.
Click to expand...
Click to collapse
Thanks for that!! I've just done the above, will use this setting for a while and see how it goes.
Hi Guys, after applying vbaschen's suggestion I believe the phone has improved in terms of window changing and smoothness in operation. Battery discharge hasn't affected me that much given the battery has always lasted an entire day of heavy use and I plug it in everynight. I would recommend this quick mod. Thanks again vbaschen.
vbaschen said:
About debloating:
Without root you cannot really debloat the rom. You can only try to holding every app you don't need and drag&drop on touch wiz launcher and drag&drop it to "app details". New window with details will be prompted and you can delete or deactivate the app. This is everything you can do on stock to debloat.
About the main problem:
Also here without root and custom rom I could only suggest to try following:
Go to Settings app.
Scroll down to device information.
Tap few times (I think 5 times shoul it be) on build number to activate developer options.
Go back to main screen of settings, scroll down to developer options and open them.
So from here you can try to change following values:
- Force GPU rendering
- Turn off hardware overlays
- lower values for animations (all three) or just set them to zero if you don't need them. That gives really bounce speed (but mainly just for eyes, it doesn't really chages overall performance of device, just little bit maybe)
The nagtive thing of GPU and harware overlay is little bit higher the battery drain then usual.
Click to expand...
Click to collapse
Right on. I was going to recommend reducing the animation values as well as that is usually the case. Hope it helped!
Androidious said:
Right on. I was going to recommend reducing the animation values as well as that is usually the case. Hope it helped!
Click to expand...
Click to collapse
I went for a completely different solution: the Note 4's Snapdragon cpu has the bad habit of heating up very quickly. Two or three minutes of heavy usage (gaming/emulation, or worst: piles of file operations, e.g. media scanner) make it shoot up to 85° C. To prevent serious damage, the cpu is then automatically scaled down to extremely low values, which results in abysmal performance. When I first unboxed my N910F and inserted my old sdcard, the media scanner went haywire because my sdcard was faulty (works alright in my old Note 2, but the Note 4 is picky). The phone quickly got too hot to even touch, ran sluggish as hell (AnTuTu scores between 24000 and 29000), then shut itself down. :crying:
After I had replaced the sdcard, things got better, but only when I didn't put too much load on the phone: 52000 AnTuTu points in the morning (first thing to do with the cold phone), but getting worse steadily until I couldn't score more than 43000 points.
Now, after a lot of fiddling and tweaking (Kitkat, Lollipop, Stock, Custom, CM 12.1), I finally settled for (Lollipop) Emotion Revolution R8 ROM along with the Emotion nightly kernel (r17) and (most important) Synapse kernel tweaker. Instead of overclocking the blasted thing even more, I actually downclocked it one step (2572,8 MHz). The result: a rock stable phone that actually runs way better than with the higher (stock) clock rate. The cpu hardly ever scratches 70° C, and usually stays around 65° C even when I run demanding apps like PPSSPP, Dosbox, or Real Racing 3 (don't like that one, but it beats the s**t out of the cpu - 85° with stock cpu clock!). AnTuTu scores reach about 51500 - almost as much as with stock clock rate - but several times in a row now, with no performance hit. So, even though the peak performance may be one or two percent lower, I can run my phone for hours without any performance drops. Oh, and it's good for battery life, of course. :good:
So, if you're rooted, you may want to give it a shot. :fingers-crossed:
So I don't know when this started happening but almost every single game on my Galaxy S7 lags after about a minute of playing, like the frame rate will get cut down from 60fps to a choppy 30-50fps, and stay that way unless I exit to the home screen and back into the game or press the app switcher button for a second and go back into the game, then it jumps back to 60fps for a little bit and the lag goes away but it always comes back.
I have no idea what's causing this problem and I'm tempted to factory reset my phone to see if that fixes it because I've tried almost everything (disable game launcher and tools, disable the packages, game mode, high performance mode, delete cache, rebooting, etc.)
Does anyone else have this problem and could it be a certain app using resources in the background that's causing lag? I'm on the stock rom from at&t, no root and no bootloader unlocked, everything is pretty much vanilla.
Finally after months of trying to figure this out, I fixed it by pure luck.
Every Galaxy S7 user should do the following:
1. Download Game Tuner
2. Create a custom profile
3. Set FPS to 60
NOW ON TO THE MOST IMPORTANT STEP!
4. Set HW Performance to +4
HW Performance affects the stupid throttling that games seem to do that prevents smooth 60fps in an effort to preserve battery life and keep heat down I'm guessing. Setting it to +4 fixed all the lag I was getting in every single game.
As of update 15.2016.1805.311, we still have a majority of bugs not fixed. I want to ask if anyone knows when is a STABLE version of the OS is going to be released? Android P maybe? Or at least ASUS should fix the trivial issues that very apparently exist on this phone? I will list some of these issues:
1. Multi touch issue while playing games like PUBG or Dead Trigger (I know this issue is related to all phones running oreo but maybe asus can do something with their next build?)
2. Lock screen at times does not automatically go off after 10 seconds and waits for the whole duration (5 minutes in my case) as set in settings>display>advanced sleep. Lock screen should not use this setting as this setting is for homescreen, by default lockscreen should go off after 10 seconds of inactivity (Looks like some background apps are keeping it awake)(has reduced but still exists as of .311)
3. Snapdragon audio + equalizer vanished completely from play music and other third party music apps after .309 update (each update seems to do more harm than good)PLEASE BRING IT BACK !!!
4. Support for apps like google camera (ASUS, you have promised stock android experience and this goes against that). This will bring a huge improvement in front and back camera performance. Or else, ASUS can develop a better camera app
Its already stable i am getting 12h sot easily for 2 days usage since 309 update.
1 multitoch is oreo bug and will be fixed in June patch
2 lock screen working fine for me
3 you can install manually equaliser
4 camera will not be activated in future updates
The firmware is pretty stable to me. It's more like general android usage issue and this happens to most other android phones.
1) Multitouch is oreo bug but I do feel that phone companies should fix the problem themselves since they are customizing their own rom.
2) Lock screen no issue for me
3) Equaliser I don't use. Not a bug nor something that causes "stability" issue.
4) Camera is working (though not the best quality) and not having it support google camera is not a "stability" issue. They have the rights to not enable cameraapi.
Aftab_khatri said:
Its already stable i am getting 12h sot easily for 2 days usage since 309 update.
1 multitoch is oreo bug and will be fixed in June patch
2 lock screen working fine for me
3 you can install manually equaliser
4 camera will not be activated in future updates
Click to expand...
Click to collapse
Do you have any idea when is the June patch or the next update is going to be released?
If I may add, ZenMotion gesture doesn't work on me after the phone restart. Needs to turn off and on again in setting to fix it. Normally this should work once enabled even after phone restart.
Other bug is that the screen temperature changer keep revert back to default for unknown reason after several restart (even an unstable custom ROM is better on handling these)
I'm on 311 build too. Still waiting for latest security patch...
rbraun799 said:
If I may add, ZenMotion gesture doesn't work on me after the phone restart. Needs to turn off and on again in setting to fix it. Normally this should work once enabled even after phone restart.
Other bug is that the screen temperature changer keep revert back to default for unknown reason after several restart (even an unstable custom ROM is better on handling these)
I'm on 311 build too. Still waiting for latest security patch...
Click to expand...
Click to collapse
Yes same here with the zen gesture.
So, I've had this issue where if I increase the brightness above 30-35%, I can clearly see a flicker in the display... probably due to adaptive refresh rate… it seems as if the display is calibrated at different settings for 60hz and 120hz... so when it dials down to 60hz, it triggers the said effect. Most notable in the settings app… and anywhere where the UI is not pitch black!
ive seen some people say that it got fixed for them after the A13 beta update!
i did update to the beta, but my issue still persists! Can anyone provide any insight as to what exactly is the issue? is it a software issue or a hardware one?
Hi there, same problem here, I'm still on A12 os version 1.1.8.
hope this issue solves by A13.
But I've find this solvation in another thread. it worked for me
Settings > System > Developer options > Force peak refresh rate (will always block 120 hz)
ponypewpew_ said:
So, I've had this issue where if I increase the brightness above 30-35%, I can clearly see a flicker in the display... probably due to adaptive refresh rate… it seems as if the display is calibrated at different settings for 60hz and 120hz... so when it dials down to 60hz, it triggers the said effect. Most notable in the settings app… and anywhere where the UI is not pitch black!
ive seen some people say that it got fixed for them after the A13 beta update!
i did update to the beta, but my issue still persists! Can anyone provide any insight as to what exactly is the issue? is it a software issue or a hardware one?
Click to expand...
Click to collapse
Hi there, same problem here, I'm still on A12 os version 1.1.8.
hope this issue solves by A13.
But I've find this solvation in another thread. it worked for me
Settings > System > Developer options > Force peak refresh rate (will always block 120 hz)