Hi people...
Got a strange issue that I can't get to the bottom of. A few days ago my flipout started to display "no sim" message and refused to aknowledge my sim (orange 3G). I have used this 3g sim for 2 years without issue with various handsets.
If I insert my wifes Orange 2G sim then all works fine, but the phone refuses to see any other sim 2G/3G (orange). If I insert a sim from a different carrier then the phone presents me with the network unlock screen, which means that it is seing a sim & identifying that it is for a different carrier. My wifes Orange 2G sim is the only one it will accept. any other 2g/3g orange sim is not even aknowledged.
I have purchased various new Orange sims, all result in the "no sim" message.
Even stranger is the fact that if I leave a 3G orange sim in the phone switched on then after about an hour the phone will suddenly recognise the sim, connect to orange 3g full 5 bar signal only to revert back to "no sim" 10-15 minutes later .
I suspect the sim card reader in the phone, but would like to be sure before
I hunt down a replacement reader. I have unplugged the reader from the main board & washed it with Isopropyl alcohol in a sonic bath, checked for dry joints (none), I have also checked the contact surface on the sim for pin marks (all six were there). This result suggests that there is not a contact issue between the sim & reader.
Can anybody shed some light on this extremely perplexing issue...?
Much respect in advance for any suggestions...
Stay Breezy & Be Lucky...
Peace...
FYI : Yes, I have checked my 3g sim in 3 other phones & it works without issue...
Right out of the box, after I popped in my att sim (now microsim) card that originally was for an Atrix 4G, I noticed that after the cell connection was idle for like 10 seconds, I would loose any and all connection with the cell network. My N4 still recognizes that it has a sim card inserted, and is aware of my phone number, but no matter what it won't reconnect with the cell network until I reboot the phone, and then this cycle continues all over again. Call quality and reception are great when I have it however. I've already messed around with some of the suggested APN settings, but even of those work, my problem still remains. Does anyone know what's going on here? Do I just need to go into an ATT store and get an official microsim? And I don't know if it's related, but I can't seem to get any type of GPS connection/lock either. Not a single time since I've had the phone (it arrived today).
EDIT: Seriously? No one else it having this problem? I even got a new microsim today and activated it, but the same problem is still present. Is this a Nexus 4 problem, or a carrier problem?
HI EVERYONE,
Hope you can help me or give an advice...
I got Xperia Z5 Dual Sim Card phone. I'm on UK network. If I use both sim slots with the same provider, one of the slots stops working immediately. Shows no signal bars whatsoever. As soon as I use two different sim cards from different providers, both work fine. I called my network provider, but they state it's a phones fault.
Has anyone experienced anything like that?
Can you buy new sim card? And try with the new one
Sent from my E6653 using Tapatalk
Could it be your carrier doesn't have GSM coverage in your area?
I think 3 in the UK does not have GSM. When you are in 'dual standby' mode one of the SIM cards MUST be on GSM only mode, therefore if your carrier doesn't have GSM it will never connect. This is a funny limitation, but it's what allows for dual standby phones to be made relatively simple without having to have two radios for two carriers, which would make the phone a lot bigger and complicated.
I went to the actual store and swapped the sim cards, but nothing helped
bartolo5 said:
Could it be your carrier doesn't have GSM coverage in your area?
I never thought of that... It's strange as I went to Vodafone store and they said they don't support dual sim card phones at all.
I am actually with network 3, so thought there shouldn't be issues like this. Another funny thing is, that if I swap the slots with the same network 3 sim cards, sometimes slot No1 and sometimes slot No2 isn't working. As soon as I put one Vodafone and the other network 3 sim cards, both slots work just fine
Click to expand...
Click to collapse
NewToWeb said:
HI EVERYONE,
Hope you can help me or give an advice...
I got Xperia Z5 Dual Sim Card phone. I'm on UK network. If I use both sim slots with the same provider, one of the slots stops working immediately. Shows no signal bars whatsoever. As soon as I use two different sim cards from different providers, both work fine. I called my network provider, but they state it's a phones fault.
Has anyone experienced anything like that?
Click to expand...
Click to collapse
I used my Z5 Dual when I was in the UK and was having real problems getting the EE sim card to work on the data side, it seems that when I put in the EE card my phone restarts (annoying but standard) and it resets the data preference to 3G which meant that I had no coverage. As soon as I switched the data preference to LTE it was up and running full guns again.
Phoomeister said:
I used my Z5 Dual when I was in the UK and was having real problems getting the EE sim card to work on the data side, it seems that when I put in the EE card my phone restarts (annoying but standard) and it resets the data preference to 3G which meant that I had no coverage. As soon as I switched the data preference to LTE it was up and running full guns again.
Click to expand...
Click to collapse
Thanks for you answer. Seems that it's more to do with the provider then the actual phone.
Sad that phone like this couldn't be used to it's full potential
I just "upgraded" to Android 7.0 today. My carrier is Verizon.
I'm not sure what's up with it or how to troubleshoot it, however I need my phone back up as soon as possible.
Any help would be greatly appreciated! This is kind of a big deal for me.
Under Dual Sim Settings->Network mode it says the following:
Card 1: LTE/WCDMA/GSM
Card 2: missing or error
However, it's not connected to Verizon's network at all.
I've tried popping the sim in and out, along with restarting the device.
edit:
A SOLUTION HAS BEEN FOUND
aijorgenson said:
I managed to get a hold of a friend's active AT&T phone. Put his sim into slot 1, rebooted and put the Verizon sim back into slot 1 once the AT&T sim was recognized.
This resolved my issue. I just did it so I don't know if it's a permanent fix or not.
Click to expand...
Click to collapse
I had to remove both my SIMs, put my GSM (T-Mobile) SIM in slot 1...wait for the phone to recognize the SIM...then reboot a few times...then turn it off...put my Verizon and T-Mobile SIMs in slot 1 and 2 respectively...and then reboot. It's worked fine ever since. An old, inactive GSM SIM or a friend's will work fine for this procedure.
But yeah lots of people are having this issue with Verizon SIMs after the update. Really annoying...but it does seem fixable in most cases.
flyer_andy said:
I had to remove both my SIMs, put my GSM (T-Mobile) SIM in slot 1...wait for the phone to recognize the SIM...then reboot a few times...then turn it off...put my Verizon and T-Mobile SIMs in slot 1 and 2 respectively...and then reboot. It's worked fine ever since. An old, inactive GSM SIM or a friend's will work fine for this procedure.
But yeah lots of people are having this issue with Verizon SIMs after the update. Really annoying...but it does seem fixable in most cases.
Click to expand...
Click to collapse
Thanks, I have a friend with a GSM sim. I'll try this out tomorrow night.
@flyer_andy has helped me too with this problem. I had to buy a straight talk sim from Walmart for $50 to get this thing working. I had to do it because i updated on the way to work. Once got to work i had no phone :crying: lol
I had to use my sisters sim card. I turned off the phone, put hers in, once it saw T-Mobile, I took the SIM out while the phone was on, swapped and was good to go. Boots just fine with Verizon data.
I managed to get a hold of a friend's active AT&T phone. Put his sim into slot 1, rebooted and put the Verizon sim back into slot 1 once the AT&T sim was recognized.
This resolved my issue. I just did it so I don't know if it's a permanent fix or not.
Just had a similar issue, running dual SIM. My T Mobile SIM which I use for the mobile data lost its data connection and would not reconnect, showed full Signal but no data. I eventually had to swap the 1 and 2 positions and now it is working.
tolymatev said:
I had to buy a straight talk sim from Walmart for $50 to get this thing working.
Click to expand...
Click to collapse
I hope a phone came with it for that price.
I picked up a SimpleMobile (T-Mobile MVNO) SIM at Family Dollar for $1.
I also had the unexplained automatic reboots after installing B15 last night. It also wasn't recognizing the SIM. It wasn't even recognizing the GSM SIM. I did a couple factory resets and reboots with the GSM installed. I t looks like it needed the radio reset like back in the old A20 days. It eventually recognized the GSM SIM. I then switched out the PagePlus SIM, and added the Tracfone APN.
Everything I looked at seems to be working. Speedtest is showing 5.46 mbps down, but only 100 kpbs up. I think that's about normal for me.
pauldow said:
Everything I looked at seems to be working.
Click to expand...
Click to collapse
I wrote too soon. I'm back to no service. I'm not sure when service disappeared
I tried putting in the GSM SIM and rebooting a few times.
I put my PagePlus SIM in my old Galaxy S4 to try to have that recognized on the network.
I powered off the Axon and replaced the SIM with the PagePlus one.
It starts up and shows No SIM card, then No Service, then Verizon Wireless for a few seconds, then back to No Service.
It looks like the problem I had when going to A29, but the solution to fix it then isn't working.
Edit:
I did a factory reset with the PagePlus SIM inserted. It came up with phone service. I had to add the TRACFONE.VZWENTP APN.
It then showed an LTE connection. I shut off Wifi, and it started to load a web page. It then stopped loading, and went back to No Service at the top.
pauldow said:
I wrote too soon. I'm back to no service. I'm not sure when service disappeared
I tried putting in the GSM SIM and rebooting a few times.
I put my PagePlus SIM in my old Galaxy S4 to try to have that recognized on the network.
I powered off the Axon and replaced the SIM with the PagePlus one.
It starts up and shows No SIM card, then No Service, then Verizon Wireless for a few seconds, then back to No Service.
It looks like the problem I had when going to A29, but the solution to fix it then isn't working.
Click to expand...
Click to collapse
Do you have a Verizon phone that you can stick your PP SIM into, to verify that the SIM correctly works?
i'm having similar data connectivity issues with my Axon 7 and at&t after the Nougat update. Axon 7 is rooted with B15, using 1-sim and a microSD, here's my issue description
-
day 1-3: 4G/LTE connection working, no data issues
day 3: 4G/LTE connection working, can connect to web pages, but could not connect to Google Play, Youtube,Google News and none of my 3 Exchange email accounts. Switch to Wifi and no issues connecting to any Google Play, Youtube,Google News and none of my 3 Exchange email accounts
day 4: Same issues as day 3, factory reset manually reinstall all apps, email accounts, etc. after a couple of reboots, could not connect to Google Play, Youtube,Google News and none of my 3 Exchange email accounts. tried Lineage OS and 4 hours after fully setup, problem is back. with Lineage OS, signal bars showed no signal with each connection attempt and after 30 seconds, connection timed out and signal bars would return.
Troubleshooting:
- swapped sims from two working devices into the Axon 7 and same no-connection/time-out connectivity issues with Google Play, Youtube,Google News and my 3 Exchange email accounts
- all 3 sims tested work in every device except the Axon 7
- at&t re-provisioned my account and confirmed there are not issues on their end.
i'm stumped. any suggestions would be appreciated. otherwise, i'm in my 14-day window and my have to return the device. thanks.
When the verizon sim is installed, is global mode an option under settings, network settings (not the 4636 menu)? If so, try that.
xtermmin said:
Do you have a Verizon phone that you can stick your PP SIM into, to verify that the SIM correctly works?
Click to expand...
Click to collapse
I should have been clearer. The PP SIM works fine with my old Galaxy S4. I miss a lot of incoming calls with it, but that isn't configuration related. It's always done that.
Thank you for the reply.
Can't recognize ATT sim either..
Pull the sim and factory reset, reset network settings also. Then put the sim in and keep factory resetting until it's recognized. Took 3 tries on my phone and 5 on my friends.
Sent from my ZTE A2017U using XDA-Developers Legacy app
Are you all able to use HD Voice & video calling with the native dialer on the Verizon network? Some phones have an option under settings called 'Advanced Calling'. This is where you can turn on HD Voice & Video Calling for Verizon.
I have been using Mi A1 using one SIM card for a couple of months without any problems. Always stock ROM. And now after I put another SIM card, both cards worked OK for 2 days, but then both stopped working. It happened overnight: the phone was not used, just lied on a shelf and in the morining it was offline. This is not just about the Internet, I cannot make phone calls.
What I tried:
removing one SIM card
swapping for a differend card
changing network mode to 3G and 2G
factory reset
flashing an older official ROM.
None of these helped. The phone recongises SIM cards, network operators, but cannot register with them any more. Signal strength remains at zero.
Is there anything else I can try? Is it a hardware issue? I got this phone on AliExpress last year. They give only 6 month warranty.