Phantom screen touch - Essential Phone Questions & Answers

I seem to be getting Phantom screen touches from time to time and not sure what might be causing it. I of course first cleaned the screen but it kept happening. It seems to go away for a little bit after a reboot but then comes back. Anyone else see this issue

SirDigitalKnight said:
I seem to be getting Phantom screen touches from time to time and not sure what might be causing it. I of course first cleaned the screen but it kept happening. It seems to go away for a little bit after a reboot but then comes back. Anyone else see this issue
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Click to collapse
The same is happening to me. It's completely random. I've clean the screen, removed my phone case but it still glitches out. It renders my phone inoperable.

Related

[Q] G2 Screen Issues

Hello,
I've been having touch screen issues lately, since i rooted and switched to CM 6.1 a couple of weeks ago. The screen will work perfectly for a little while, but will inevitably stop responding. I'm using launcherpro, though i don't believe that's the issue- it happens regardless of which launcher I'm running (I've tried others and experienced the same issue. The optical scroll pad will still "sort of" work- better than the screen (which will respond to the occasional touch after the problem begins, but barely does). If I reboot, the problem will usually go away for a while again, but will recur. I wind up needing to fix the issue once or twice a day. I don't think it's a hardware problem because the reset fixes it, so I assume it is then software. Also, i don't remember having this problem with the stock rom. Has anyone else experienced this, or does anyone have any ideas?
Thanks!
Dunno how useful this will be, but have you tried reflashing CM?
Sent from my T-Mobile G2 using XDA App
Same problem here. But I've noticed sometimes if I'm using the phone not in my hand (on car dock or just on table) this problem seems to happen more...but when I hold it in my palm then works fine.
But sometimes it just becomes unresponsive. Am running virtous's rom on my g2. But I can remember having the same issue when running cm on my g1 days too. Reboot always fixed it, just gets annoying.
Anyone have fixes to this? Thanks!!
Sent from my HTC Vision using XDA App
I personally use GV 7 or sparksmod and. Never had a problem, these are the best roms I think for this phone.
Sent from my HTC Vision using XDA App
Been having this exact problem for weeks now. And I believe it is a hardware problem, probably some sort of short in one of the ribbon cables or the digitizer itself. Occasionally, actually 85% of the time I'd try to open an apparently and the phone would act if I held my finger down and then the apparently icon gets selected...very annoying cus it happens over and over a couple times, all I can do is keep trying until it does what its supposed to. Also with the on screen keyboard when I'm texting it'll act like I'm holding down on one of the letters and keeps bringing up the special characters to that letter...or ill tap delete to delete a spelling error and it'll end up holding it down and deleting my whole damn text and I can't stop it.
At first when this first started happening I could simply tap the screen and it would stop the crap it was doing and work fine. As time went on I noticed I kept having to hit it harder and harder for it to correct it. Wellllll guess what? Last night it was acting up horribly and I slammed my closed hand against it while it was on the desk and it cracked the LCD screen and now the phone is completely useless, even though the outer touchscreen is perfectly fine.
The restarting of the phone also usually fixed it for me as well but only for a few minutes.. which also makes me think its a short because after the phone is turned off whatever part is shorting out, that circuit is closed and just takes time until you press on the screen in whatever spot to cause the two parts to touch and create the short all over again.
Anyways that's my story...just don't get angry and slam down on the screen lol. This is my 2nd G2 and I'm tired of it, probably just going to get a nexus s or just go back to the nexus one, atleast it was reliable.
huh28 said:
Same problem here. But I've noticed sometimes if I'm using the phone not in my hand (on car dock or just on table) this problem seems to happen more...but when I hold it in my palm then works fine.
But sometimes it just becomes unresponsive. Am running virtous's rom on my g2. But I can remember having the same issue when running cm on my g1 days too. Reboot always fixed it, just gets annoying.
Anyone have fixes to this? Thanks!!
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
if you open the battery cover u can see that there are connectors that closes the whole circuit, so when u are holding the phone the back cover works like a grounding area that makes the screen responce to your touch. Acapacitive screen works like this: when you touch in any area on the screen, you simply are breaking the electrical field that the screen has, the screen "feels" where u break it and tells the operating system.
the electrical field depends on the human body a bit to make the circuit complete, so when u touch the metal parts of the phone, the screen works like it is designed.

Screen sticking

Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
XFreeRollerX said:
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
Click to expand...
Click to collapse
I haven't experienced or heard of this before, at least as you're explaining it.
Is this accompanied by screen dimming? Did this start after the update to HC3.2?
okantomi said:
I haven't experienced or heard of this before, at least as you're explaining it.
Is this accompanied by screen dimming? Did this start after the update to HC3.2?
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Click to collapse
I use auto brightness, but I do not notice it changing during this happening
I got my XOOM with 3.2 on it
Your device may not be grounded. It's a common problem with touch screen devices. Does this happen when you're holding the device in your hands?
zehkaiser said:
Your device may not be grounded. It's a common problem with touch screen devices. Does this happen when you're holding the device in your hands?
Click to expand...
Click to collapse
I really don't know, let me do some testing and see what circumstances it is replicated under.
How would grounding be determined? Its not charging...
I do have it in a silicon/rubber case. Would that be a problem?
Just for the sake of satisfying my curiosity - if you are experiencing this issue while your Xoom is docked - try placing your fingers on the back of your Xoom and typing with your thumbs.
I am trying to resolve a similar issue that I only encounter while my Xoom is docked at one place in the world - my work. Nowhere else does it do this.
I have installed a power conditioner, with no effect. It happens whenever the power is plugged into the dock. If I use an external power supply it goes away (batteries). I did switch off the florescent lighting and it is better, so it may be EM related. especially since it is a *capacitive* screen.
I have also read of people with other capacitive touch screen devices have the same issue when it is not held in their hands.
Let me know either way.
Thanks,
Frans
XFreeRollerX said:
Anyone else having a weird, intermittent issue with the touch screen seemingly not working right
IE: I try to scroll and instead it makes a tap where my finger lands. Unlocking the screen doesn't work 50% of the time because the lockscreen will just lag out and I have to sleep/re-wake the device
This happens on stock and after i rooted to tiamats rom
Click to expand...
Click to collapse
I have seen issue on gtab where some roms/kernel where having issue with screen calibration, there was a calibration files that could be created in the root with the name calibration.ini and upon reboot it was fixed, I do not know if this is valid for a xoom tho...
with a few rom I had NO issue whatsoever and never reused the calibration...
fransdw said:
Just for the sake of satisfying my curiosity - if you are experiencing this issue while your Xoom is docked - try placing your fingers on the back of your Xoom and typing with your thumbs.
I am trying to resolve a similar issue that I only encounter while my Xoom is docked at one place in the world - my work. Nowhere else does it do this.
I have installed a power conditioner, with no effect. It happens whenever the power is plugged into the dock. If I use an external power supply it goes away (batteries). I did switch off the florescent lighting and it is better, so it may be EM related. especially since it is a *capacitive* screen.
I have also read of people with other capacitive touch screen devices have the same issue when it is not held in their hands.
Let me know either way.
Thanks,
Frans
Click to expand...
Click to collapse
Well you bring an interesting point. The device was in my hands but I was not actually touching it... It had a rubber sleeve on it.
I since got the Motorola hard case which has some areas exposed and I also disabled the lock screen, and I have not been able to replicate the problem at all.
The device was docked at one point, charging, and the problem showed up aagin (recalling from memory). The fix was to power off the screen and re-wake the device. This did involve touching it, so...maybe its an electrical thing?
P00r said:
I have seen issue on gtab where some roms/kernel where having issue with screen calibration, there was a calibration files that could be created in the root with the name calibration.ini and upon reboot it was fixed, I do not know if this is valid for a xoom tho...
with a few rom I had NO issue whatsoever and never reused the calibration...
Click to expand...
Click to collapse
I had this problem with the stock 3.2 ROM. I haven't done any calibration, and don't think I need to: it works perfectly majority of the time.
I'll reenable the lockscreen and try to replicate it again.
Okay I think I'm onto the problem
I opened the case just now, still lock screen disabled, pressed just the power button and the touchscreen was acting up again.. couldn't slide to scroll, but could tap/point only
I then put my thumb on the side, as if naturally holding it without a case, and it started working normally again without any kind of power cycle.
Thoughts?
Have you dropped or jarred your Xoom a lot? Look for threads I started in this forum, I have one that explains this issue and includes a fix. My Xoom is still working flawlessly. I'd link it but pre-calculus is about to start.
Elysian893 said:
Have you dropped or jarred your Xoom a lot? Look for threads I started in this forum, I have one that explains this issue and includes a fix. My Xoom is still working flawlessly. I'd link it but pre-calculus is about to start.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1068499
I bought the XOOM second hand from someone who claimed they hardly used it. Right now sitting infront of me, the bottom right, on the back edge, there is a small pressured crease as if it was dropped (looks like the corner of my phone when i dropped it on tile).
I personally have not dropepd it, but I throw this thing onto my bed all the time, it fell out of the dock onto my hard desk once, so yeah its been knocked around.
Will doing that mod void the warranty?
I found no warranty stickers or screws when I disassembled it. The back cover is made to slide down so that Moto can do the 4G upgrade, so I doubt they want to be fooling with that type of thing anyways. I can't say for certain that sticking a piece of foam in the back of your Xoom won't void the warranty, but I can say that it fixes the issue(which also could be covered by warranty if you can get someone to believe you've got the issue, I however could not, so I had to take it upon myself).
Alright
I just ran into the problem again playing a game.. seemed like the right half of my screen just stopped working intermittently. Kept playing and it returned to normal.
I may pop it open and try the foam thing. I'm pretty good with disassembling laptops.. I can't see this being much harder.

[Q] HD2 Phantom touches crisis

Hi, I've been suffering from randomly occurring phantom touches, seemingly without a trigger. Sometimes, immediately after I turn my screen on, digitizer starts going nuts and registers hundreds of touches everywhere, often to the point of crashing the system. I have tried to ensure better grounding by applying graphite to the battery cover contacts, but the issue got fixed only temporarily. Wiping the whole screen, bottom to top, with my skin stops the issue. I'm currently running a 4.1.2 Pacman 1.2a Android on an European HD2. Thanks for any kind of help or advice.
Phantoml337 said:
Hi, I've been suffering from randomly occurring phantom touches, seemingly without a trigger. Sometimes, immediately after I turn my screen on, digitizer starts going nuts and registers hundreds of touches everywhere, often to the point of crashing the system. I have tried to ensure better grounding by applying graphite to the battery cover contacts, but the issue got fixed only temporarily. Wiping the whole screen, bottom to top, with my skin stops the issue. I'm currently running a 4.1.2 Pacman 1.2a Android on an European HD2. Thanks for any kind of help or advice.
Click to expand...
Click to collapse
I have seen this issue on a phone with a very dirty screen but I think this is not your problem. Did you ever try another ROM/OS? Maybe it's a driver problem.
If you have some sort of protective case, try to remove it and see what happens.
Otherwise, i suspect a defective touchscreen/digitizer.
Phantoml337 said:
Hi, I've been suffering from randomly occurring phantom touches, seemingly without a trigger. Sometimes, immediately after I turn my screen on, digitizer starts going nuts and registers hundreds of touches everywhere, often to the point of crashing the system. I have tried to ensure better grounding by applying graphite to the battery cover contacts, but the issue got fixed only temporarily. Wiping the whole screen, bottom to top, with my skin stops the issue. I'm currently running a 4.1.2 Pacman 1.2a Android on an European HD2. Thanks for any kind of help or advice.
Click to expand...
Click to collapse
I had the same problem in may Galaxy S i9000. I went back to stock rom and that fixed the problem. Most likely it is due to a problem in the driver.
I have read that the power button can possibly cause such issues. The digitizer cable runs very close to it and can get damaged after prolonged use.
Try quickly flicking the power button the next time it happens!
Sent from my NexusHD2 using xda premium
Well, I've installed several systems and it still persists. At least now I know it's hardware related.
Phantoml337 said:
Well, I've installed several systems and it still persists. At least now I know it's hardware related.
Click to expand...
Click to collapse
Is your screen or finger wet? Try cleaning your screen by rubbing it dry on your clothes and rub you fingers dry on your clothes too (the friction will make your fingers dry).
My HD2 freaks out and registers touches everywhere even if there is a little drip of sweat on it. ;p
About a week ago I've found out that the issue completely disappears after I remove the battery cover. I've tried replicating the results in long-term scale with 100% success! It's definitely a touchscreen grounding issue.
I have completely (so far at least..) fixed the issue by putting a square piece of duct-tape over the right (with the phone flipped over) grounding pin next to the battery. :victory:

[Q] Anyone else have touchscreen problems

My phone last week wasn't receiving texts so I restarted it and when it came back on the touchscreen no longer worked. The little white light would go on when I touched it so it knew where my finger was but any movement would not unlock the phone so I couldn't actually do anything with it. Sure enough a factory reset fixed the problem but I am still waiting for them to get me a new one in case the problem happens again to me. Anyone else have this happen to them or just a freak occurrence for me?
My son has gotten a hold of my s4 twice now since I have owned it. Both times I couldn't get the phone unlocked even though the touch screen was recognizing my touch. Restarting fixed it both times for me. Not sure if this is the same problem you are talking about, just thought I would share.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Seems like buggy software to me. I've had a different issue, my phone says I have data, but I don't, I've had to restart the phone to properly pick up a data signal. This has happened twice now. Seems to be like Samsung's touchwhiz is quite buggy...
Yeah restarting it did nothing for me, tried many times, took the battery out put it back in all that stuff. The same thing happened with my data, I had a connection that entire time that I was not receiving texts but none of them actually went through which is when the problem began.
sam2c said:
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Click to expand...
Click to collapse
What app were you able to get in to to fix it? Would like to know in case the problem happens again when they get me a new one.
This happened to me last night, about had a major freak out.
First I have a couple questions for all of you who had this issue, so maybe we can pinpoint the actual cause:
1. Did you get any type of moisture (even just a little condensation) anywhere on or around the phone? Mine started acting up after I accidentally put my phone on the coffee table where some condensation had formed from a drink being there previously.
2. Any of you drop your phone at all? Even just a minor drop...as the day before I had a little drop (maybe from a foot off the ground), but I do have a case.
The reason I ask is because I started having this issue immediately after the phone was put on the condensation. Don't know if that was the cause, though, because I'm not sure exactly which of the steps below actually fixed it.
First I had to identify the exact problem...which I found by turning on "show touches" in Developer Options within the settings menu. This brings up a little white dot on the screen any time it registers a touch. Sure enough, I was getting "ghost touches" on the top left corner of my screen every 30 seconds or so - and it would generally last for 10-30 seconds or until I turned my screen on and off (that would fix it temporarily). The ghost touch was causing my drop down menu to pull down slightly every once in awhile, as well as not registering any of my other touches (including capacitive buttons). I knew the screen itself wasn't broken, because any addition touches were registering via the white dot - they just weren't interacting with the UI.
After doing some research online, apparently there are a couple main reasons that this ghost touching could occur:.
1. Faulty digitizer. Obviously this would Suck, and I really hoped it wasn't the cause. To repair would mean replacing the entire screen, as apparently the digitizer is attached to the screen and would be very difficult to replace by itself.
2. Any kind of moisture, whether water, skin oil, etc, getting in the cracks of the phone and staying under the screen, causing the pressure to indicate a false touch. Possible repair options included putting the phone near a WARM (but not too hot) surface for a period of time to hopefully cause the moisture to evaporate. Also some people said it just evaporated on its own after a few days (again, I hoped I wouldn't have to resort to this as I'm impatient and don't want to be without my phone for that long lol).
3. Software issue. Possible fix includes toggling HW overlays and/or GPU rendering.
Here's what I did:
Took the phone apart completely, made sure there was no visible moisture anywhere (there wasn't). Intermittently blew the phone (from the back and front, while it was disassembled) with warm air from a blow dryer. Left it alone, disassembled, for about 30 minutes.
Put the phone back together, booted up, immediately went to developer Options and (a) disabled HW overlays and (b) DISABLED "Force GPU rendering" (I actually already had it enabled).
BOOM - problem was gone!
So like I said, I'm not sure which of those did the trick - or which problem I had to begin with - but I'd be interested to know if anyone else had similar issues and/or fixes?
sam2c said:
Happened to me a few times. Both screen swipes and the capacitive button presses werent registering. Happened on lock screen, call logs (swiping to call wasnt working), and swipe to answer. Pressing the home button and going back to the app fixed it. Very random but annoying nonetheless especially when not able to answer a call
Click to expand...
Click to collapse
CPA Poke said:
This happened to me last night, about had a major freak out.
First I have a couple questions for all of you who had this issue, so maybe we can pinpoint the actual cause:
1. Did you get any type of moisture (even just a little condensation) anywhere on or around the phone? Mine started acting up after I accidentally put my phone on the coffee table where some condensation had formed from a drink being there previously.
2. Any of you drop your phone at all? Even just a minor drop...as the day before I had a little drop (maybe from a foot off the ground), but I do have a case.
The reason I ask is because I started having this issue immediately after the phone was put on the condensation. Don't know if that was the cause, though, because I'm not sure exactly which of the steps below actually fixed it.
First I had to identify the exact problem...which I found by turning on "show touches" in Developer Options within the settings menu. This brings up a little white dot on the screen any time it registers a touch. Sure enough, I was getting "ghost touches" on the top left corner of my screen every 30 seconds or so - and it would generally last for 10-30 seconds or until I turned my screen on and off (that would fix it temporarily). The ghost touch was causing my drop down menu to pull down slightly every once in awhile, as well as not registering any of my other touches (including capacitive buttons). I knew the screen itself wasn't broken, because any addition touches were registering via the white dot - they just weren't interacting with the UI.
After doing some research online, apparently there are a couple main reasons that this ghost touching could occur:.
1. Faulty digitizer. Obviously this would Suck, and I really hoped it wasn't the cause. To repair would mean replacing the entire screen, as apparently the digitizer is attached to the screen and would be very difficult to replace by itself.
2. Any kind of moisture, whether water, skin oil, etc, getting in the cracks of the phone and staying under the screen, causing the pressure to indicate a false touch. Possible repair options included putting the phone near a WARM (but not too hot) surface for a period of time to hopefully cause the moisture to evaporate. Also some people said it just evaporated on its own after a few days (again, I hoped I wouldn't have to resort to this as I'm impatient and don't want to be without my phone for that long lol).
3. Software issue. Possible fix includes toggling HW overlays and/or GPU rendering.
Here's what I did:
Took the phone apart completely, made sure there was no visible moisture anywhere (there wasn't). Intermittently blew the phone (from the back and front, while it was disassembled) with warm air from a blow dryer. Left it alone, disassembled, for about 30 minutes.
Put the phone back together, booted up, immediately went to developer Options and (a) disabled HW overlays and (b) DISABLED "Force GPU rendering" (I actually already had it enabled).
BOOM - problem was gone!
So like I said, I'm not sure which of those did the trick - or which problem I had to begin with - but I'd be interested to know if anyone else had similar issues and/or fixes?
Click to expand...
Click to collapse
I should not have had any condensation at all on my screen when it began. I was using the phone playing with WatchOn and setting it up for my TV, I was messing with it for quite a while and realized after a period I hadn't received texts in a long time (I normally get at least 1 every 10 minutes, I was going on a hour and a half with 0) which I thought was weird so I restarted the phone.
When the phone came back online I did not notice the white dot pressing itself anywhere, but anytime I touched the screen it would immediately know where my finger was and follow it around, but not actually press anything. When I held the power button and the little Shutdown and Restart options came up, if I sat there and just pressed either one of them constantly they would eventually recognize that I pressed something and do that action.
I was also able to get into the homescreen by getting the talk option to come up and backing out of it (The buttons on the bottom of the screen all worked fine) but once in the homescreen I couldn't actually press any buttons regularly so gave up on it.
The guy at the ATT store said he hadn't seen any other complaints about it so I did a factory reset while there (I had already backed up everything with Kies) and when it came back on there seemed to be no problems.
Like I said though I am waiting for a new one anyway, they are backordered at my local store (Should have got a new batch in Friday, not sure where my phone is now) so hopefully the new one I get doesn't have this problem nor the lag problem a lot of people have been getting.
bmroczka said:
Yeah restarting it did nothing for me, tried many times, took the battery out put it back in all that stuff. The same thing happened with my data, I had a connection that entire time that I was not receiving texts but none of them actually went through which is when the problem began.
What app were you able to get in to to fix it? Would like to know in case the problem happens again when they get me a new one.
Click to expand...
Click to collapse
Just the stock Phone app. My problem seemed like a software problem more than anything else.
But if you have to restart the phone in order for the digitizer to respond, thats a different story. A swap should fix your issue, since it seems so uncommon.

Alert Slider Weirdness

I have noticed, maybe not from the very start (I don't remember, actually), that I often need to slide my alert slider all the way up and down before it would actually start to "react" and put my device into the desired state of alerts.
For example, I need to slide it all up, then down, before it would actually start to register the position I want it to be and put the phone in either 'vibrate' or 'silent' or 'normal' mode.
The thing is, after I do this and continue to slide it, there is absolutely no problem for it to register its position; it's only after I've not been using it for some time and only the first slide up or down, so I don't think it is HW-related but probably something SW. No, there are also no dust or particles in it, as I take extra care of my electronic devices and they are cleaned several times a day. Could it be kernel-related? (I use Kirisakura, but I noticed it with some others before too).
I've noticed this too couple of times. Putting the slider up does nothing. I slide it back down, nothing. Repeat two to three times and suddenly the phone starts responding, and goes trough all the modes when slider is moved. Came here to see if anyone else has had the same issues. Maybeit started with the last software update 10.5.11.IN11BA ? Stock kernel and ROM.
patchmefirm said:
I've noticed this too couple of times. Putting the slider up does nothing. I slide it back down, nothing. Repeat two to three times and suddenly the phone starts responding, and goes trough all the modes when slider is moved. Came here to see if anyone else has had the same issues. Maybeit started with the last software update 10.5.11.IN11BA ? Stock kernel and ROM.
Click to expand...
Click to collapse
Interesting, that's exactly the issue I'm having, no idea what it's coming from.
Facing the same issue...any solution?
Also noticed a few times...
Haven't had this although I only use mine once a night and at times not in the day..
Slider seems to be of solid design, probably the same as previous 1+ models which themselves have been of good quality..
Quite odd, could if be debris? Seems like a tiny place for debris to be lodged though..
Have you altered what the positions do by any chance?
dladz said:
Haven't had this although I only use mine once a night and at times not in the day..
Slider seems to be of solid design, probably the same as previous 1+ models which themselves have been of good quality..
Quite odd, could if be debris? Seems like a tiny place for debris to be lodged though..
Have you altered what the positions do by any chance?
Click to expand...
Click to collapse
Nope, it happened immediately after I bought it, or hours after I started using it. So I'm not sure what caused the problem: a bootloader unlock, a root, a module, an app, an update? Can't say. What I'm sure of, though, is that it's not dust or debris or physical damage to my unit (I'm quite fussy about my phones' cleanliness and they're completely covered by cases and screen protectors).
Never had this problem with my previous 1+ devices.
The issue went away with system update to version 10.5.12.IN11BA. So for me this issue was only present in the software version 10.5.11.IN11BA.
Surfeur-des-Reves said:
Nope, it happened immediately after I bought it, or hours after I started using it. So I'm not sure what caused the problem: a bootloader unlock, a root, a module, an app, an update? Can't say. What I'm sure of, though, is that it's not dust or debris or physical damage to my unit (I'm quite fussy about my phones' cleanliness and they're completely covered by cases and screen protectors).
Never had this problem with my previous 1+ devices.
Click to expand...
Click to collapse
If it's been happening since you got it then I'd have thought it's more than likely an actual fault..I'd have sent mine back.

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