Help needed Asus Zenfone 3 Max ZC520TL FRP - Asus ZenFone 3 Questions & Answers

Hi all. So I have a frustrating issue with my phone after having updated to the last official firmware from the Asus website. I noticed that the phone operation was very slow, so I decided to do a factory reset from recovery. Everything went well until I am somehow locked out of my phone via FRP. The weirdest thing is that instead of asking for google credentials, it's asking for a pattern, which I am correctly inputting but it refuses to recognize it. So now I'm stuck with a locked out phone. Am I SOL at this point or is there a way to get past this other than taking it to a service center?
Things I've tried that haven't worked:
1. tried to erase user config in fastboot (returned error FAILED)
2. wiped all data in recovery
3. tried to flash to an older version via asus flashtool but didn't work as the device isn't recognized
Any help would be greatly appreciated.

xenoche said:
Hi all. So I have a frustrating issue with my phone after having updated to the last official firmware from the Asus website. I noticed that the phone operation was very slow, so I decided to do a factory reset from recovery. Everything went well until I am somehow locked out of my phone via FRP. The weirdest thing is that instead of asking for google credentials, it's asking for a pattern, which I am correctly inputting but it refuses to recognize it. So now I'm stuck with a locked out phone. Am I SOL at this point or is there a way to get past this other than taking it to a service center?
Things I've tried that haven't worked:
1. tried to erase user config in fastboot (returned error FAILED)
2. wiped all data in recovery
3. tried to flash to an older version via asus flashtool but didn't work as the device isn't recognized
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Ok i had the exact problem the latest patch for the device , i manually updated to oreo 8.1, has some bug that sometimes it doesnt recognise pin or pattern after some reboots it recognized it but it's not persistent as it stopped working.
I was able to fix it by flashing an older version with sp flashtool. You need to download and properly install SPFlashtool and everything it needs then you have to search for an spflashable rom that it's compatible with the one you have.

Related

Bootloop on a locked Z1

Hello,
I am writing this thread for a friend of mine. He owns a Z1 - stock ROM, locked bootloader.
Today it started looping and I tried to fix it (telling him over a chat what to do). It goes through the bootanimation and then dies or while optimizing apps, or while starting them.
What we tried:
1) Wipe cache
2) Factory reset
3) adb sideload the current official CM onto it
Nothing helped, the error stays the same. We also tried this http://forum.xda-developers.com/showpost.php?p=64458076&postcount=4 but it never really recognised the phone (despite using the correct drivers and following the procedure) - it did not appear under ports (Windows 10?).
Is there any other way to unlock this goddamn phone? My Androids so far had an easily unlockable bootloader via fastboot. This would have, too, but in order to unlock the bootloader via fastboot you first have to allow this in the developer settings - which we can not reach due to the loop.
If you know some way to get a working ROM onto it, we would be very happy. In the end we will end up unlocking the bootloader and flashing another Recovery and ROM anyway. We only need some way to achieve this. I expect the way to do this will be the QPST thingy. Any ideas why it did not recognise the phone? He does not own a PC with another OS than Win10...
Thanks in advance for your help,
Moritz
EDIT: Looks like the sideload did work - after tens of reboots it finally succeeded and bootet straight into the ROM.
Took a lot of attempts, strangely.
Proceeding to unlock it
Mine does the same boot loop on CM13. After tons of different tries to fix it, i think it could have something to do with my fingerprint sensor which is not working anymore.
Maybe there is some kind of hardware malfunction and android crashes while initializing that piece of hardware.

Redmi pro rom problem

Hi everyone!
I have bougth a Redmi Pro on Gearbest and it came with Chinese/English Version of MIUI.
After a week of usage, i turned off my xiaomi and when i turned back on, it stucked on a Mi logo. Far as i discovered searching on web, it was a bug that other peopel have reported too.
I took a opportunity of having this bug to fix, to put other rom on the phone. A rom with Portuguese language witch is my mother lang.
I tried to put the new rom via "SP Flash took" with the fastboot mod but without success.
I requested the unlocking on Xiaomi Unlocking site and when they repplyed and i connected the xiaomi to the computer, the program (XiaomiMiFlash) gave me an error message telling ""Couldn´t verify device. Current account is diferent from the account info in the device"
No i can´t do nothing with the phone.
Can you guys have some idea how can i solve this?
Thank you all!
There is a good chance that the phone is already unlocked.
What was the problem with fastboot? Maybe drivers issue?
Have you tried flashing TWRP? If it takes then the phone is unlocked and you can proceed with flashing the xiaomi.eu or globerom.
kremmit said:
There is a good chance that the phone is already unlocked.
What was the problem with fastboot? Maybe drivers issue?
Have you tried flashing TWRP? If it takes then the phone is unlocked and you can proceed with flashing the xiaomi.eu or globerom.
Click to expand...
Click to collapse
Tks 4 the support!
About the Fastboot i putted the phone on fastboot mode and i disabled the Driver Signature Enforcement on Windows. I connected the phone to the computer and started to run the SP Flash Tool. After the process was completed it wont gave me any result because the phone still stucked on Mi logo..
I did'n tried the TWRP because in every tutorial tells me that i need to go to the Developer Mode and activate the USB debugging i can not access to that because the phone don't give me more than the Mi logo.
hmm the fastboot method should have worked. Have you tried it on another computer, maybe 32bit windows?
When finished flashing with miflash in fastboot did it say it was ok at the end or did it give you an error? Als tried to reboot a few times after flashing without usb cable in the phone?
kremmit said:
hmm the fastboot method should have worked. Have you tried it on another computer, maybe 32bit windows?
When finished flashing with miflash in fastboot did it say it was ok at the end or did it give you an error? Als tried to reboot a few times after flashing without usb cable in the phone?
Click to expand...
Click to collapse
Im losing my mind!
I tried again in my father's desktop wich have a 64bit windows 7 (I havent a 32 bit at home. I will try to get one borrowed)
I tried with the SP Flash Tool following a guide from "xiaomitips" and, in this computer, the program dornt even recognize my phone. I push the Download button but that give me no signal.
Is there any other way to do this? Other ways to put the rom in the phone? (Sorry the noob language)
franciscobcl said:
Im losing my mind!
I tried again in my father's desktop wich have a 64bit windows 7 (I havent a 32 bit at home. I will try to get one borrowed)
I tried with the SP Flash Tool following a guide from "xiaomitips" and, in this computer, the program dornt even recognize my phone. I push the Download button but that give me no signal.
Is there any other way to do this? Other ways to put the rom in the phone? (Sorry the noob language)
Click to expand...
Click to collapse
I'm out of ideas at this point.
I had some trouble with fastboot that my phone did restart when in fastboot mode.
Then i had to change the order of plugging in the cable and starting the program but after that all worked.
No idea what next ...
I had this issue with a Redmi 3. I can't remember the exact solution but I believe you have to have the developer ROM installed in order to unlock the bootloader. Maybe if you search for an anterior model such as the Redmi 3 you will find more information on how to load your ROM. I'm sure that it's the same method for most Xiaomi phones. Good luck!
I heard about do a Hard Reset but i dont know how to do that because i cant access to the OS of the xiaomi.
Is there a way to do a hard reset with the xiaomi stucked on Mi logo?
Tks!
Happy 2017 for all!
I tried to put my phone one Recovery Mode but it is blocked. Its like the phone on this video:
https://www.youtube.com/watch?v=tTzdQpex7BQ
How can i unlock this?
I never could get into the xiaomi recovery either but i managed to flash twrp through fastboot though.
franciscobcl said:
Tks 4 the support!
About the Fastboot i putted the phone on fastboot mode and i disabled the Driver Signature Enforcement on Windows. I connected the phone to the computer and started to run the SP Flash Tool. After the process was completed it wont gave me any result because the phone still stucked on Mi logo..
I did'n tried the TWRP because in every tutorial tells me that i need to go to the Developer Mode and activate the USB debugging i can not access to that because the phone don't give me more than the Mi logo.
Click to expand...
Click to collapse
Hi
Does your problem with sp flashtools and flashing the ROM be solved ?
Sent from my Redmi Pro
I had this problem, but I'd installed TWRP already. But you shouldn't need USB Debugging on to flash TWRP. If you manage to flash TWRP, flash a new ROM (I recommend xiaomi.eu (I think they have Portuguese)) and wipe the Dalvik cache, /cache, and /data (you probably won't have to wipe /data/media).
Miui themes
Sorry will start new item
Have you tried a different cable, that is why mine wasn't recognized at first.
I'm having the same problem here. The phone rebooted itself when I changed the locale, and hung at the Mi logo. I already had TWRP flashed. I also took the opportunity to install a new ROM; the Global Dev ROM. It installed with no errors and I wiped the Dalvik, cache, etc. Still hangs at the Mi logo, but this time without the little loading dots at the bottom. Any suggestions?
Update: I can bring it back to the original state with the loading dots and "powered by Android" at the bottom with a backup I took before flashing the new rom, but still no progress.
I managed to restore my phone using the video:
Flash Xiaomi Redmi Pro Using SP Flash Tool [Locked Bootloader]
I can't post links since I don't have enough posts here yet, but search for it on Youtube.
Update: It seems like the unlocking permissions on my account have been retroactively rejected, I wonder if that has something to do with it. I also can't seem to find the Global ROM for the Redmi Pro anymore, just the China one. Does anyone have a link for the official Global ROM on the Xiaomi site?
Update 2: Suddenly I have unlock permission again, without reapplying, so that's cool. I installed the Eu HMPro ROM, everything's working well so far.
Phosphenes said:
I managed to restore my phone using the video:
Flash Xiaomi Redmi Pro Using SP Flash Tool [Locked Bootloader]
I can't post links since I don't have enough posts here yet, but search for it on Youtube.
Update: It seems like the unlocking permissions on my account have been retroactively rejected, I wonder if that has something to do with it. I also can't seem to find the Global ROM for the Redmi Pro anymore, just the China one. Does anyone have a link for the official Global ROM on the Xiaomi site?
Update 2: Suddenly I have unlock permission again, without reapplying, so that's cool. I installed the Eu HMPro ROM, everything's working well so far.
Click to expand...
Click to collapse
What I did bro ?
I still have the same problem?
franciscobcl said:
Hi everyone!
I have bougth a Redmi Pro on Gearbest and it came with Chinese/English Version of MIUI.
After a week of usage, i turned off my xiaomi and when i turned back on, it stucked on a Mi logo. Far as i discovered searching on web, it was a bug that other peopel have reported too.
I took a opportunity of having this bug to fix, to put other rom on the phone. A rom with Portuguese language witch is my mother lang.
I tried to put the new rom via "SP Flash took" with the fastboot mod but without success.
I requested the unlocking on Xiaomi Unlocking site and when they repplyed and i connected the xiaomi to the computer, the program (XiaomiMiFlash) gave me an error message telling ""Couldn´t verify device. Current account is diferent from the account info in the device"
No i can´t do nothing with the phone.
Can you guys have some idea how can i solve this?
Thank you all!
Click to expand...
Click to collapse
You could try dowloading the official rom and then download the CHINESE version of mipc suite then enter fastboot and connect the phone
Normally the chinese mi pcsuite automaticly detects the phone is in fastboot mode, you could use google translate to translate it all just choose redmi pro on model selector (the top selection bar)the text there is untranslateable just choose the one that says pro
And then under it chose the one that translate to chinese
After That there's two tick box under it, choose the ROM you downloaded
After that chose the one that translate to install brush package, if it doesn't work choose the download brush package next to it
Thus method worked for me when my phone bricked hope it helps you

Device bricked? Need urgently help!

Hello,
I bought the Mediapad M3 a few days ago. Since it still ran with Android 6 and the update program didn't provide me with an update, I went looking for some firmware by myself and downloaded this one here: http://www.stechguide.com/huawei-mediapad-m3-b303-nougat-firmware/
First, I thought it would work nicely but then I recognised that there is no keyboard anymore and other stuff was missing. I decided to do a rollback using this source here: http://www.stechguide.com/downgrade-mediapad-m3-from-nougat-to-marshmallow/
But what happened is that my configured account became deleted and now I am stuck with the startup configuration since I need to enter my Google account login details which is impossible to do for me with just google voice.
I have already tried to do a factory reset or eRecovery but no success whatsoever. Also the device is not recognised by adb or FastBoot in connection with Hisuite. Did I indeed brick the device or what can I do?
Please help me out with this!!
Some more information:
The device is listed with fastboot but I can't flash anything (I encounter the error: "FAILED: (remote: Command not allowed)".
With "adb devices" it is also listed but says "unauthorized".
What can I do?
Have you tried restoring it using HiSuite?
Unfortunately, I cannot connect to the phone via HiSuite.

Stuck in rescue mode after tried flashing stock firmware

Good evening! I hope you can help me.
I flashed LineageOS 14.1, but I wanted to go back to EMUI. I made all the wipes and tried to flash different stock firmwares through a forced update (volume buttons + power button), but it never worked. At that point, I read about a guy in this forum who suggested to create a flashable zip with Huawei Update Extractor: I followed the suggestion and tried to flash it with TWRP. No error was given, but when I tried to restart, TWRP told me I had no OS installed. I thought it was strange, so I tried to restart anyway. That's when I got in rescue mode. I can't get into the recovery and I can't use fastboot. What rescue mode shows me is:
RESCUE MODE
Attention!
Please update system again
Update User Guide:
*link*
*android avatar*
Error!
Func NO: 10 (boot image)
Error NO: 2 (load failed!)
Pressing the three buttons, I'm able to force an update. The problem is I can't find a firmware that doesn't get rejected. With Lollipop firmwares, it starts to install, but it fails at 12%. With Marshmallow ones, the installation process doesn't even start.
What can I do to make it work again? I'm very sad because this phone was gifted to me a couple of days ago and I already messed it up. I don't even know how to turn it off.
What can I do to get in fastboot mode? At that point, what should I do to flash the stock firmware? Or maybe do I need to find the first stock firmware ever installed into this phone to make the forced update work?
Please, I need help. Thank you in advance!
P.S. The phone's model is ALE-L21. I live in Italy, so I assume it's a European version.
Did you managed to fix this?
Jhon_Locke said:
Did you managed to fix this?
Click to expand...
Click to collapse
Not yet, but I'm working on it. I found out that the device is recognized by my PC if I follow these steps:
1. Connect the phone to the PC and wait for it to go in rescue mode;
2. Wait until the notification LED stops to blink;
3. Disconnect the USB cable;
4. Press volume - and power button;
5. Reconnect the cable.
At that point, the screen turns black and the phone is recognized as "㄰㌲㔴㜶㤸". I installed the drivers and now it's recognized as "HUAWEI USB COM 1.0". I should be able to reflash the partitions and make my phone work again, but I'm still trying to understand how to do it correctly.
Any help is appreciated!
ErikChimello said:
Not yet, but I'm working on it. I found out that the device is recognized by my PC if I follow these steps:
1. Connect the phone to the PC and wait for it to go in rescue mode;
2. Wait until the notification LED stops to blink;
3. Disconnect the USB cable;
4. Press volume - and power button;
5. Reconnect the cable.
At that point, the screen turns black and the phone is recognized as "㄰㌲㔴㜶㤸". I installed the drivers and now it's recognized as "HUAWEI USB COM 1.0". I should be able to reflash the partitions and make my phone work again, but I'm still trying to understand how to do it correctly.
Any help is appreciated!
Click to expand...
Click to collapse
fastboot detects your device when you plug it into your computer?
I mean, if you run "fastboot devices" it shows your phone?
I've had this same problem but with an P8 Lite 2017, after flashing some ROM that supposedly was the stock one and trying to flash recovery I ended up with my phone bootlooping into rescue mode, I was able to "bypass" this thing rebooting my phone like crazy, seriously like after 20 reboot it finally booted into the damn ROM and I never touched the phone again. Sometimes when the phone ran out of battery and tried to power it on the phone booted into rescue mode and again after some reboots it booted to Android but now I want to install a custom ROM or at the very least root this damn phone so that's why I'm asking you if you have solved this, if you do then probably if I follow the same steps I would be able to fix that screen, hopefully.
If you are able to flash something start with flashing all recoveries your update.app has, maybe that's the problem (at least in my phone it is).
Jhon_Locke said:
fastboot detects your device when you plug it into your computer?
I mean, if you run "fastboot devices" it shows your phone?
I've had this same problem but with an P8 Lite 2017, after flashing some ROM that supposedly was the stock one and trying to flash recovery I ended up with my phone bootlooping into rescue mode, I was able to "bypass" this thing rebooting my phone like crazy, seriously like after 20 reboot it finally booted into the damn ROM and I never touched the phone again. Sometimes when the phone ran out of battery and tried to power it on the phone booted into rescue mode and again after some reboots it booted to Android but now I want to install a custom ROM or at the very least root this damn phone so that's why I'm asking you if you have solved this, if you do then probably if I follow the same steps I would be able to fix that screen, hopefully.
If you are able to flash something start with flashing all recoveries your update.app has, maybe that's the problem (at least in my phone it is).
Click to expand...
Click to collapse
No, it doesn't show anything if I write that command...
I guess mine won't ever boot into the rom because it seems like there's no system installed. I made some researches and found out there are some softwares that let you reflash the partitions IF the phone is recognized as "HUAWEI USB COM 1.0". I'm still trying to figure out how to do it correctly though. I feel like if I do something wrong, then my phone won't probably turn on again.
In your case, you should be able to flash a custom rom without any issue. You just have to be very careful and inform you as much as you can: I don't want your phone to end up like mine?. Anyway, it seems pretty hard to go back to the stock rom, so think about it before you flash a custom rom. Also, make a Nandroid Backup is very important.

[Urgent help] Xiaomi Mi A1 Unlock bootloader

Hi All,
I'm new to this as I'm not an Android developer but a good Android user. Requesting moderator to update anything required.
I've Xiaomi mi A1 and it was working for the last 3 years. Last Sunday, it just got hanged while kids were playing with it(maybe multiple apps/videos/some ad clicked) and it got hanged.
I restarted and it stuck on "Android One" screen till now even after multiple attempts.
What I tried:
1. I tried to wipe/factory reset from the Android recovery option(power off + volume up) then it stuck there saying "Formatting data" and I've restarted it to come back to Android One screen after hours.
2. I tried using MiFlash tool and it continues throwing the error "remote device is locked. cannot erase".
Then I got to know bootloader must be unlocked. and for that:
1. I tried fast boot oem unlock but it just says OK and device reboots. When I check status back, it's again locked .
2.I tried to unlock it using MiFlashUnlock tool but it says not able to find account details as I may have logged in once but probably I may not have used Xiaomi as cloud instead I prefer Google cloud.
You can assume I'v already searched possibly all threads on the internet and added here all possible information.
Attached getvar-all.txt output
Is there anyone on the platform who knows on this issue?
Or it's just a platform of Ads?
oooooof, sounds like a harsh brick from some sort of malware downloaded into the device or your kids diddled with some kernel settings somehow
is your device running on qualcomm snapdragon? i have the fix for it in this site
but first try the update option on the recovery, might fix something
arshad4u said:
Hi All,
I'm new to this as I'm not an Android developer but a good Android user. Requesting moderator to update anything required.
I've Xiaomi mi A1 and it was working for the last 3 years. Last Sunday, it just got hanged while kids were playing with it(maybe multiple apps/videos/some ad clicked) and it got hanged.
I restarted and it stuck on "Android One" screen till now even after multiple attempts.
What I tried:
1. I tried to wipe/factory reset from the Android recovery option(power off + volume up) then it stuck there saying "Formatting data" and I've restarted it to come back to Android One screen after hours.
2. I tried using MiFlash tool and it continues throwing the error "remote device is locked. cannot erase".
Then I got to know bootloader must be unlocked. and for that:
1. I tried fast boot oem unlock but it just says OK and device reboots. When I check status back, it's again locked .
2.I tried to unlock it using MiFlashUnlock tool but it says not able to find account details as I may have logged in once but probably I may not have used Xiaomi as cloud instead I prefer Google cloud.
You can assume I'v already searched possibly all threads on the internet and added here all possible information.
Attached getvar-all.txt output
Click to expand...
Click to collapse
found some fix on a russian website, gonna translate it:
im gonna make a warning there off-script of the russian website, this is NOT guaranteed to work. if it doesnt, send it off for repairs.
what do you need to do this:
1 - fully charge the phone
2 - a working usb cable
3 - a computer with wifi on it (i can tell you have it since you likely posted it on the computer)
4 -you should have Mi flash pro
5 - a recovery image on chinese (WARNING: 1.9 GB, BE PATIENT)
6 - actually working braincells and hands ( you guaranteedly have em)
THE STEPS:
1 - Load in mi flash pro and register in it under your name (not always under your name)
2 - press recovery
3 - you should see a lightning bolt icon along with the IMEI of your device
4 - type in the path of the firmware
even if your device shows your system has been destroyed you can still boot into recovery.
5 - in your device boot into recovery
6 - you see connect with mi assistant? choose that option and confirm it
your device should direct you to connect the usb from your computer to your device
7 - After you setup everything you should see your device, if not, press refresh device, then you should see the flash button, press it
8 - and there begins the magic - wait 5-10 mins for the firmware to initialise, DO NOT DISCONNECT THE USB FROM YOUR DEVICE AT THIS POINT, IF YOU DO, YOU WILL SCREW IT UP AND HAVE TO DO IT ALL OVER AGAIN!
if you dont screw up and your device actually boots congratualtions! the power of xi jing ping has restored your phone to normal with a small drawback - its all in chinese
worry not, it doesnt end here:
9 - Unlock the bootloader AKA Unlock OEM (This is important, because otherwise you will brick yourself again and will have to do it all over again)
10 - boot your device into fast boot and flash the global firmware onto your device (the global firmware can be found on the same xiaomiui website you got the chinese firmware from)
i hope this lengthy guide helps
arshad4u said:
Hi All,
I'm new to this as I'm not an Android developer but a good Android user. Requesting moderator to update anything required.
I've Xiaomi mi A1 and it was working for the last 3 years. Last Sunday, it just got hanged while kids were playing with it(maybe multiple apps/videos/some ad clicked) and it got hanged.
I restarted and it stuck on "Android One" screen till now even after multiple attempts.
What I tried:
1. I tried to wipe/factory reset from the Android recovery option(power off + volume up) then it stuck there saying "Formatting data" and I've restarted it to come back to Android One screen after hours.
2. I tried using MiFlash tool and it continues throwing the error "remote device is locked. cannot erase".
Then I got to know bootloader must be unlocked. and for that:
1. I tried fast boot oem unlock but it just says OK and device reboots. When I check status back, it's again locked .
2.I tried to unlock it using MiFlashUnlock tool but it says not able to find account details as I may have logged in once but probably I may not have used Xiaomi as cloud instead I prefer Google cloud.
You can assume I'v already searched possibly all threads on the internet and added here all possible information.
Attached getvar-all.txt output
Click to expand...
Click to collapse
crud, i forgot the critical part:
it doesnt boot you to the average xiaomi screen, its the A1 model
at this point you need to use the ADB to flash the chinese firmware and unlock the bootloader on the chinese firmware, then flash the global one
though you can still use the same method i typed above
How's the progress so far?
Lamntox said:
oooooof, sounds like a harsh brick from some sort of malware downloaded into the device or your kids diddled with some kernel settings somehow
is your device running on qualcomm snapdragon? i have the fix for it in this site
but first try the update option on the recovery, might fix something
Click to expand...
Click to collapse
I tried recovery also try to format the disc with recovery mode(power on + Volume up ) but then it stuck on the formatting disc... line
arshad4u said:
I tried recovery also try to format the disc with recovery mode(power on + Volume up ) but then it stuck on the formatting disc... line
Click to expand...
Click to collapse
Yup, the device is probs bricked
Have you tried the other methods i described?
arshad4u said:
Hi All,
I'm new to this as I'm not an Android developer but a good Android user. Requesting moderator to update anything required.
I've Xiaomi mi A1 and it was working for the last 3 years. Last Sunday, it just got hanged while kids were playing with it(maybe multiple apps/videos/some ad clicked) and it got hanged.
I restarted and it stuck on "Android One" screen till now even after multiple attempts.
What I tried:
1. I tried to wipe/factory reset from the Android recovery option(power off + volume up) then it stuck there saying "Formatting data" and I've restarted it to come back to Android One screen after hours.
2. I tried using MiFlash tool and it continues throwing the error "remote device is locked. cannot erase".
Then I got to know bootloader must be unlocked. and for that:
1. I tried fast boot oem unlock but it just says OK and device reboots. When I check status back, it's again locked .
2.I tried to unlock it using MiFlashUnlock tool but it says not able to find account details as I may have logged in once but probably I may not have used Xiaomi as cloud instead I prefer Google cloud.
You can assume I'v already searched possibly all threads on the internet and added here all possible information.
Attached getvar-all.txt output
Click to expand...
Click to collapse
Hi i dont have that kind of a problem!
my problem is when i try to do oem unlock it says error 0x1002 and idk what to do (i have same phone btw) i tried anything but nothing works!

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