S7Edge Dead? - Samsung Galaxy S7 Edge Questions and Answers

HI Everyone,
My device is not turning on nor its charging. It was having appx near about 40% battery left. Suddenly it start getting laggy and freezes. Error system ui stop working came and I decided to reboot it by normal way. However the display goes off and now no LED, no charging and not even opening into download mode or recovery.
Is my phone dead?
PS. before all that happed I was just browsing internet and it wasn't over heated at all.
If I want to recover data out of it, is it possible to send it to manufacturer and recover it somehow? or alternate way?
Thank you

Sukhman Bajwa said:
HI Everyone,
My device is not turning on nor its charging. It was having appx near about 40% battery left. Suddenly it start getting laggy and freezes. Error system ui stop working came and I decided to reboot it by normal way. However the display goes off and now no LED, no charging and not even opening into download mode or recovery.
Is my phone dead?
PS. before all that happed I was just browsing internet and it wasn't over heated at all.
If I want to recover data out of it, is it possible to send it to manufacturer and recover it somehow? or alternate way?
Thank you
Click to expand...
Click to collapse
According to me your network ic or capacitor is shorted. you should go to samsung but they will ask you lot of money. so go to a nearby phone repair shop.

It would have been great if my phone gave me time until Note20 comes up, now I will stick with my old spare phone until then.
I was curious if it can revive, because my phone was getting 0 care from me, I had my screen wet and lost the display two time however it revive after drying it for few day. Now it had enough of me I think. RIP now.

Related

[Q] I9505 died suddenly now wont charge

Hi all, tried searching for some help but couldn't find anything of any use, plenty of similar things only but not quite the same.
Basically, my phone had been in use today, as normal, nothing different, nothing new installed. I put it down on the table while I did some work around the house, an hour late I picked it up and it was off. It had around 70% power when I last looked at it, Not only had it turned off, it was so hot I couldn't hold it for more than a moment. After letting it cool down, I tried to turn it on and nothing at all happened. I decided to plug it in and leave it to charge a bit, but when I came back to it again half an hour later it was still dead and hot as hell again.
I have tried three different chargers and even a new battery that I bought in town just this morning, thinking the battery was the problem. Still exactly the same thing happening with new battery, wont charge, phone heating up within minutes to the point where I cant hold it. Heat seems to be building up underneath the memory card slot.
I did manage to boot it up briefly whilst it was plugged in before it got too hot but had to turn it off again to cool it down. It seemed to boot just fine on that occasion. Also managed to get it into recovery and did a cache wipe as well as a full factory wipe but no difference. Again I managed to boot it after the wipe, seemed to start up as you would expect a first boot to do, asking me to set up the phone, but again it was no gaining charge and was heating up very fast so had to turn it off again.
Any ideas what the hell has gone wrong with me phone?
I have a repair pack from Samsung on route as its only four months old, so they will do a warranty repair or a swap, but while I'm waiting, thought it best to ask here if anyone has any ideas.
Sorry for such a long post, if I need to post anything more specific feel free to ask.
Thanks in advance
I experienced such before...
Phone heats up a lot and shuts off when charging. I send the phone in for repair, the service center identify it as faulty motherboard and got a replacement handset...
It is just bad quality components in Galaxy S4. Go and change your phone at service center.
Thanks for that, I had a feeling it was motherboard, processor or USB board, Was kind of hoping I was wrong and there was something I could do at home to fix it but oh well...
Does it matter that I have the new German 4.3 firmware on a UK handset with multi-csc? Knox flag is still 0x0 if that matters to warranty lol. I cant flash anything stock if I cant turn the thing on lol.
Why is the S4 such a poor quality phone for a flagship, seems to be so many faults with the phone and battery. I've had both the cracked screen issue as well as this crash for no reason. My S2 on the other hand is still going strong and working perfectly despite being dropped a few times and having had no new parts or battery replaced. Its covered in marks and dents from prolonged use and still keeps going. Had that since launch. Back to using it while waiting for the four month old S4 to be fixed.
EDIT:
Strange new development, the original battery doest do anything any more. Nothing happening at all, no charging screen, no heating up, nothing. New battery still not charging and causing phone to heat up. Did manage to boot the phone up again for a few minutes last night and besides heat and not charging, it seemed to work. Making me think its not the motherboard at fault now or surely it wouldn't turn on. No idea what's going on now.

Phone doesn't turn on

Hi all,
I'm having a bizarre problem with my OPT. The thread title doesn't really adequately explain the issue. Basically, if I shut the phone down, it will not turn back on. It won't boot to fastboot, recovery, or system. There is simply no response. If I plug the phone in, then after hours (or minutes, randomly), the battery icon will pop up with a red charging light (indicating a low battery?). However, it does this even if I shut it down with a full charge.
As an example, I shut it down before i went to bed last night (with ~80% charge), and left it plugged in. I got up this morning to no sign of life, not even a charging light. I unplugged it, plugged it into my PC, and an hour later I hear the little "new device" sound, and suddenly the red charge light is on. I wait some time, then attempt to turn on the phone. Then I hear the "device disconnected" sound, and it's dead as a brick again.
It also does this once the battery gets full. Eventually after attempting to power on the phone over and over again, it will randomly decide to turn back on, and then the phone works fine until shut down/rebooted.
Has anyone experienced this or have any advice? I'm hoping I just have something corrupted in my boot files or something software/firmware-related, but it makes the phone essentially unusable (and I certainly can't install a different ROM or anything while it's behaving like this).
Hi
Flashed Bad file ? Power problem ? Dead battery ? Charger problem and / or cable ?
But I already had that on my OnePlus 1 and I just changed the battery ... If it helps . Good luck anyway !
Be tested no choice. Unless you have the guarantee and a lot of time to waste in OnePlus...
Lydroya said:
Hi
Flashed Bad file ? Power problem ? Dead battery ? Charger problem and / or cable ?
But I already had that on my OnePlus 1 and I just changed the battery ... If it helps . Good luck anyway !
Be tested no choice. Unless you have the guarantee and a lot of time to waste in OnePlus...
Click to expand...
Click to collapse
I haven't flashed anything recently. I got the phone in September... unlocked, rooted, flashed TWRP, but haven't done anything since.
It's acting like the battery is completely dead, and it needs some time to charge before it will allow me to turn it on. But the battery is almost full.
niplfsh said:
I haven't flashed anything recently. I got the phone in September... unlocked, rooted, flashed TWRP, but haven't done anything since.
It's acting like the battery is completely dead, and it needs some time to charge before it will allow me to turn it on. But the battery is almost full.
Click to expand...
Click to collapse
You often dumps your O+ thoroughly ?
Because if so, it's not a laptop battery after I could be wrong but from my misadventure with OnePlus 1, it tires more battery than anything else. (On phone) :silly:
That way I'm not saying Fakir but I think if you have the guarantee, you should try to open a ticket to return your Oneplus. :good:
When my OnePlus fully discharged for a while he puts around 10 minutes to re-ignite (Oneplus 1) it is also how I ****ed my first battery on the OnePlus 1. :crying:
Not try to completely unload the O+2 from...
I'm just trying to help. :angel:
( PS : I still want to clarify that OnePlus 1 when it makes a point that the battery is empty it puts at least 10 minutes to light if I have the logo of the empty battery in red, even super you tell you my phone is dead ! And It is not ! If you know how is the process of loading a battery. And if such is your discharge too fast or you have a problem or charging your battery discharges of a sudden, I tell you it's more than problable so that your battery is lame. ) ( Sorry 4 my bad english.... )
The battery wasn't dead, I just shut the phone down. I very rarely discharge it all the way. Battery life is fine when the phone works. It's almost like the charging circuit THINKS the battery is dead and won't let it turn on. I'm not sure if this is a hardware or software issue.
Actually I just turned the phone back on. I just kept pressing and holding power until it finally responded and turned on. But now I'm afraid to reboot it again, or i'll be without a phone for 6+ hours.
niplfsh said:
The battery wasn't dead, I just shut the phone down. I very rarely discharge it all the way. Battery life is fine when the phone works. It's almost like the charging circuit THINKS the battery is dead and won't let it turn on. I'm not sure if this is a hardware or software issue.
Actually I just turned the phone back on. I just kept pressing and holding power until it finally responded and turned on. But now I'm afraid to reboot it again, or i'll be without a phone for 6+ hours.
Click to expand...
Click to collapse
Software yeah maybe but i think its more probable a hardware issue, i dont know.
You should try to open a ticket to return your Oneplus. :good:
Sorry I can't help you any more, hoping that the community and champion these seeds tries to meet you too !
Did you try to do a full wipe and install stock OxygenOS 2.1.2 ? ( Without SU or XPOSED ?)
Good luck anyway ! For me it is 0:23 am in France and I'm k.o :silly:
Good night !
May the force be with you ! ! ! :laugh:

[SGH-I337 AT&T] Unmodified, Stock SGS4 boot loops, freezes, graphical bugs HELP!

Hello everyone!
My parents contacted me asking for help with some phone issues that I thought would be minor but this is now something I have to submit to you guys because I just don't know how to tackle this issue;
I've got an unmodified, completely stock AT&T Samsung Galaxy S4 that has been owned since launch. My parents were initially complaining about how the phone stopped charging and wouldn't turn on. I thought, "Easy, dead battery, it's been 3 years so how could it not? It might not be delivering enough voltage for the SoC..." but i'm not sure that's the full story which is why I want your guys' opinion since this place is a wealth of knowledge.
Things that are known:
When you charge the phone, the basic "battery charging indicator" that is shown when Android is not booted into or powered on freezes, or sometimes does not detect a battery so does not even turn on. Doing battery pulls seems to change how the phone responds. This is what my parents were experiencing. I thought, either dead battery, dead micro-USB cable, AC adapter, or charging circuit within the phone. Since this was obviously a big job, I took the phone back home for this weekend to play with and now this is what i'm experiencing.
So I got the phone to charge using one of my AC adapters for some reason, despite using the supposed broken charging cable to transfer data successfully without corruption using my own phone (LG G2) to confirm if it was just the cable. So now the SGS4 has a battery that is 100% charged, I turn on the phone and tried various methods to get the phone to boot successfully back into android. The first obvious one was to boot into safe mode using PWR, letting go of PWR, and then pressing VOL UP. It booted ONCE or TWICE successfully into safe mode into android, it shut off after 5 seconds being into the system due to low battery. This was BEFORE I was able to successfully charge the battery to 100% with my AC adapter but has failed to boot since.
Now since I've been failing to get into safe mode as when I boot the phone up, the phone freezes or has graphical glitches at the Samsung post/splash logo as seen here:
After some desperation, I considered using KIES/Odin to reflash, but mostly I tried going into download mode to see if the phone would even go into it by doing PWR + VOL DOWN. It did get into download mode but it froze/restarted forcing a battery pull and ever since then I keep getting occasional error messages such as "System software not authorized by AT&T has been found on your phone.", or this screen with a Samsung logo and an open padlock. I notice sometimes that when I'm at this open padlock screen, it sometimes begins to boot into the system but quickly freezes when it plays the boot jingle:
At any rate, I ordered a new battery but I fear this might be EMMC corruption or just something I don't quite understand. The phone has valuable information that I have to recover despite my parents CANCELLING a backup of the phone, they failed to heed my due diligence and are now freaking out about the data (photos, contacts, etc). I just need the phone to boot so I can make a nandroid backup, export the contacts, transfer media off the phone and wipe this thing and start anew. However i've already let them know that it might not be possible. The most important thing is to get this thing out of this soft-brick?
Please help because I have no idea where to steer this ship from here on out aside from waiting to receive that new battery and hope these instability issues are caused by low voltage. I had an SGS2 which had the crazy EMMC bug so I'm hoping its not EMMC corruption.
Thanks for your time everyone! I'll update this thread to reflect new information as I play around with the phone.
Edit: Here is a video, I go through a lot of the same information posted in this thread but here it is.
https://youtu.be/EXUKU68CyQQ
Possible loose connection inside the phone? Was the phone every bumped, dropped, or exposed to moisture?
audit13 said:
Possible loose connection inside the phone? Was the phone every bumped, dropped, or exposed to moisture?
Click to expand...
Click to collapse
Not that I know of. I'm going to check the water damage stickers if I can to ensure that's not the case but i've been told it was sudden. It had been dropped once before but had been working fine for quite some time up until recently.
Maybe the effects of the drop and manifesting themselves now?

Galaxy S5 not powering up after the "Samsung Galaxy s5" screen appears

My perfectly working Galaxy S5 was put for charging at night and the phone wouldn't turn on in the morning. I tried restarting it and at times the "Samsung Galaxy S5 - powered by Android" flashes for a second or so and then the phone dies again.
I tried rebooting it, unplugged/replugged the battery, removed SIM and SD Card and tried to start the phone but nothing happens. On charging the phone, the screen does come up to show that the phone is being charged and as of now it is 100% but still won't power up.
I must add that the phone has had its share of falls during the 2 year usage and there is a small discoloration / crack like effect on the top left hand corner of the screen which however cannot be felt by hand by rolling my finger on the screen.
Samsung guys claim it a screen problem that needs to be replaced however an independent repairer is confident that screen is OK and it has something to do with some other hardware of the phone. He even removed the battery and connected a multi meter to the point on the phone which connects to the battery, tried starting the phone and the meter would show some current getting drawn and then come back to zero. He claims phone is not able to draw current from the battery.
Any clues what could be the problem and how to rectify it. I have loads of data I don't want to lose on the phone.
varung14 said:
My perfectly working Galaxy S5 was put for charging at night and the phone wouldn't turn on in the morning. I tried restarting it and at times the "Samsung Galaxy S5 - powered by Android" flashes for a second or so and then the phone dies again.
I tried rebooting it, unplugged/replugged the battery, removed SIM and SD Card and tried to start the phone but nothing happens. On charging the phone, the screen does come up to show that the phone is being charged and as of now it is 100% but still won't power up.
I must add that the phone has had its share of falls during the 2 year usage and there is a small discoloration / crack like effect on the top left hand corner of the screen which however cannot be felt by hand by rolling my finger on the screen.
Samsung guys claim it a screen problem that needs to be replaced however an independent repairer is confident that screen is OK and it has something to do with some other hardware of the phone. He even removed the battery and connected a multi meter to the point on the phone which connects to the battery, tried starting the phone and the meter would show some current getting drawn and then come back to zero. He claims phone is not able to draw current from the battery.
Any clues what could be the problem and how to rectify it. I have loads of data I don't want to lose on the phone.
Click to expand...
Click to collapse
Can you boot into recovery? Have you tried flashing a new firmware on the phone?
JohnSmit268 said:
Can you boot into recovery? Have you tried flashing a new firmware on the phone?
Click to expand...
Click to collapse
Phone isn't responding at all. No matter what I do, at the most the Samsung screen flashes for like 30 seconds and then the phone dies again.
On connecting with a computer the computer begins to recognise the phone and starts installing drivers for the same however it never completes the job.
So not sure how to flash a new firmware if the phone isn't responding at all.
Bumping the thread.
Another reason for this behavior is that the battery has no charge. Battery can be damage and no have charge at all
I would in this order
do you have another S5 available?
exchange batteries and see behavior
do not have another S5 available?
try to charge with a universal wall charger.
or it seems you have a tester. Make sure your battery have charge
Checked battery too but that doesn't seem to have a problem. Tried with other batteries also.
A local repair shop told me there's a problem with the boot IC.
My follow up question is can I replace the mother board with another Galaxy S5 motherboard? Are all the motherboards of Galaxy S5 compatible with each other?
I'd be careful when changing the motherboard. You *DO* need to find a compatible board...In other words which ever variant you have should be the variant you look for to source the donor board.
Also, you say you have data you want to recover? Swapping out the motherboard will remove every possibility of recovering that data; as all the flash storage is contained on the motherboard.
keithross39 said:
I'd be careful when changing the motherboard. You *DO* need to find a compatible board...In other words which ever variant you have should be the variant you look for to source the donor board.
Also, you say you have data you want to recover? Swapping out the motherboard will remove every possibility of recovering that data; as all the flash storage is contained on the motherboard.
Click to expand...
Click to collapse
How to locate a compatible motherboard? In other words how does one identify the variant of the phone?
varung14 said:
How to locate a compatible motherboard? In other words how does one identify the variant of the phone?
Click to expand...
Click to collapse
All the information you need is on the sticker underneath the battery.
Sent from my SM-G900F
Interesting piece of information.
I took the phone out almost after 8-9 months today. Tried to power it on by pressing the ON/OFF button and the phone came back to life without a glitch. There was almost 52% charge, date and time were spot on. I couldn't recall the pattern, as a result I couldn't unlock the phone.
I decided to wait for a while for my partner to come back and put in the correct pattern password and left the phone unattended for a while. In between I kept checking and the phone remained ON all the time.
Unfortunately, I decided to charge the phone while my partner returned. After half an hour or so I pulled out the charging cable and checked the phone for 1 last time. Phone was still ON. I left it untouched for a few more minutes.
As soon as my partner came back I told her about the phone coming back to life. She pressed the ON/OFF button to bring up the screen and key in the pattern but the screen just didn't come up. I have tried number of times since then but nothing.
Phone is dead again atleast as of now. Thinking of keeping it back for few more months and will try again.
In the meantime any sort of help will be highly appreciated.
Please note more than the phone I am keen on the data inside it. Need to recover it.

Essential Phone keeps powering off

Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Kalasingha said:
Hello everyone
Click to expand...
Click to collapse
Hello everyone
Kalasingha said:
Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Click to expand...
Click to collapse
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
IronRoo said:
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
Click to expand...
Click to collapse
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Kalasingha said:
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Click to expand...
Click to collapse
by corrupt I mean some data that is part of the boot process causes bootloop so it shuts down, but as your phone is shutting down at different points in boot cycle I think it's probably battery
Leaving the phone turned off unused for longish periods should not be a problem normally even with a few % left in battery. And even if left turned on it should shut itself down when battery low & be able to boot up again after a month due to the battery "reserve" capacity (but possibly a month was too long). And if it was not recharged straight away and/or rebooted multiple times the battery "reserve" could fall too low and not have enough power to start/shutdown properly (possibly causing data corruption ... though l don't know if there is some sort of fail-safe boot procedure ) Then there is a possibility there is a hardware fault with battery/phone that meant battery lost too much power.
There were some tricks ie "boost charge" you could do with removable batteries that were in "deep sleep" as shown here for example
https://m.youtube.com/watch?v=TEXA7qIJ968
But they don't really work without taking your battery out (for us we might as well get a new battery when opening phone up, & there would be some risk that you damage battery as we do not know the exact charge to apply on this battery, which could cause unsafe battery) I wouldn't want to freeze my phone even though it should survive OK, as I'd be alittle concerned about long term effect on our screens small pixels (I remember the guys at popular mechanics put an old flip phone with little LCD screen in liquid nitrogen & it still worked after being warmed up!).
See https://batteryuniversity.com/learn/article/low_voltage_cut_off
for more tech details
firmware issues do not cause the issue you are describing
you have a hardware problem
sounds like a bad battery to me
good news is the battery is not difficult to replace (don't listen to ifixit I am not sure what they where smoking when they did there tear down)
https://www.youtube.com/watch?v=BCKxAQXdTJ8
don't bother with silly and wrong tricks like trying to hack the battery back to life its the wrong way todo
if the battery ever gets to that point then the battery is bad enough said
Legitsu said:
don't listen to ifixit I am not sure what they where smoking when they did there tear down
Click to expand...
Click to collapse
So true! )) As much as I respect the guys from iFixit, they screwed this one up pretty badly - basically, made a tutorial on how to destroy your phone. Fixez.com did much better.

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