OnePlus 6T - System Update Installation Failed - OnePlus 6T Questions & Answers

Hi All,
I am the owner of a stock OnePlus 6T, which was recently running the latest version of Android 10 (v10.3.x) and also not rooted.
I was experiencing a jittery graphics issue with one of my favourite games, which was Mad Skills BMX 2. I contacted Turborilla Support in which they isolated the issue to the fact that Mad Skills BMX 2, had an issue with running on Android 10 and they suggested that I roll back to Android 9, which I did.
The rollback to Android 9 did not fix the jittery issue I was experiencing so I attempted to upgrade back to the latest "Official" version of Android 10 but no matter, how I try installing the Android update ZIP file whether it be version 10 or 9, I get to 99% of the installation then the process ends with an error that states "System Update Installation Failed"
I rolled back to Android 9 using the below installation file and I later found that this is beta version of OxygenOS ie OxygenOS Version.... OP6T_O2_Beta_17
Fulldowngrade_wipe_18801_181024_2027_user_MP2_release.zip
I have tried so many different fixes, ranging from OTA updates to downloading various ZIP installs and applying them using the "Local Upgrade" feature but no matter which method I try and keep on experiencing the "System Update Installation Failed" error.
I obviously installed a roll back ROM that has some how stuffed up my phone preventing, now preventing me to upgrade back up to Android 10.
Please help...
Thanks guys

why failed ?

Anyone?

two5om said:
Anyone?
Click to expand...
Click to collapse
Have you tried update to 10.3.2 using MSM Tool?

Oxygen Updater
two5om said:
Hi All,
I am the owner of a stock OnePlus 6T, which was recently running the latest version of Android 10 (v10.3.x) and also not rooted.
I was experiencing a jittery graphics issue with one of my favourite games, which was Mad Skills BMX 2. I contacted Turborilla Support in which they isolated the issue to the fact that Mad Skills BMX 2, had an issue with running on Android 10 and they suggested that I roll back to Android 9, which I did.
The rollback to Android 9 did not fix the jittery issue I was experiencing so I attempted to upgrade back to the latest "Official" version of Android 10 but no matter, how I try installing the Android update ZIP file whether it be version 10 or 9, I get to 99% of the installation then the process ends with an error that states "System Update Installation Failed"
I rolled back to Android 9 using the below installation file and I later found that this is beta version of OxygenOS ie OxygenOS Version.... OP6T_O2_Beta_17
Fulldowngrade_wipe_18801_181024_2027_user_MP2_release.zip
I have tried so many different fixes, ranging from OTA updates to downloading various ZIP installs and applying them using the "Local Upgrade" feature but no matter which method I try and keep on experiencing the "System Update Installation Failed" error.
I obviously installed a roll back ROM that has some how stuffed up my phone preventing, now preventing me to upgrade back up to Android 10.
Please help...
Thanks guys
Click to expand...
Click to collapse
TLDR
Use Oxygen Updater App to download the update then follow the Local Upgrade Method
Oxygen Updater: https://play.google.com/store/apps/details?id=com.arjanvlek.oxygenupdater&hl=en
What happened in my case:
I unlocked Bootloader. regretted
Relocked it:
Using MSM Tool Restore Method https://forum.xda-developers.com/oneplus-6t/how-to/how-to-update-return-to-stock-oneplus-6-t3870795
I removed the rev_OverSeas~*** file from MSM Tool~.rar EXPORT don't know if that makes a difference or not.
***"rev_OverSeas_190403_2100_release_disable_OTA-BLOCK_Signed_fp1904032100_cve2019-03-01_ufs_9.0.13"
ended up rolling back to 9.
Installed Oxygen Updater: https://play.google.com/store/apps/details?id=com.arjanvlek.oxygenupdater&hl=en
It downloaded: OnePlus6TOxygen_34_OTA_024_all_1909112343_9fd6e0057b8747dc.zip
installed using the Local upgrade Method
rebooted
It was still on 9
used Oxygen Updater to check for updates again.
found: OnePlus6TOxygen_34_OTA_024_all_2005052113_26a111bd1040285.zip
Installed the updated.
DONE.
:silly:

two5om said:
Hi All,
I am the owner of a stock OnePlus 6T, which was recently running the latest version of Android 10 (v10.3.x) and also not rooted.
I was experiencing a jittery graphics issue with one of my favourite games, which was Mad Skills BMX 2. I contacted Turborilla Support in which they isolated the issue to the fact that Mad Skills BMX 2, had an issue with running on Android 10 and they suggested that I roll back to Android 9, which I did.
The rollback to Android 9 did not fix the jittery issue I was experiencing so I attempted to upgrade back to the latest "Official" version of Android 10 but no matter, how I try installing the Android update ZIP file whether it be version 10 or 9, I get to 99% of the installation then the process ends with an error that states "System Update Installation Failed"
I rolled back to Android 9 using the below installation file and I later found that this is beta version of OxygenOS ie OxygenOS Version.... OP6T_O2_Beta_17
Fulldowngrade_wipe_18801_181024_2027_user_MP2_release.zip
I have tried so many different fixes, ranging from OTA updates to downloading various ZIP installs and applying them using the "Local Upgrade" feature but no matter which method I try and keep on experiencing the "System Update Installation Failed" error.
I obviously installed a roll back ROM that has some how stuffed up my phone preventing, now preventing me to upgrade back up to Android 10.
Please help...
Thanks guys
Click to expand...
Click to collapse
Hey there,
I think the fastboot method https://forum.xda-developers.com/oneplus-6t/how-to/rom-stock-fastboot-roms-oneplus-6t-t3862516 is still the cleanest method to get things back up and running, saved my device quite some times now.
Have a good one

Hi everyone, I discovered something that might be already known to everyone else out there but me... but probably is not known to many.
There is something everyone should know when updating.... DO NOT rename the update file, or else Oxygen OS will refuse to install it.
In my case, I was using the full OnePlus6TOxygen_34.J.55_OTA_055_all_2107132253_b2cbbb97b4eee.zip file as a local upgrade file from within the "system Updates", which is about 2 gigs in size, to upgrade to OxygenOS 10.3.12. I added the words "OxygenOS 10.3.12" to the end of the file but before the ".zip" extension.... and it would not work and I got the "System Update Installation Failed" message. I thought the file was corrupt. I re-downloaded. I checked file sizes in Windows Properties. I cleared caches. I chanted. I prayed... I thought maybe I need to change religions. Then, when just out of curiosity, I changed the file name back to its original... bingo! I did the filename change from within Android. I wonder how many other people learned this the hard way? This should be in the top 100 things that all android tinker-ers should know. "What You Should Know" for Android/OnePlus. Like an FAQ but the reverse... because an faq assumes you know what to ask, whereas a WYSK tells you what you will eventually find out the hard way . So there is my little contribution, and I hope someone else who was in a similar position finds this and it makes their day All the best You All! - Chad May

two5om said:
Hi All,
I am the owner of a stock OnePlus 6T, which was recently running the latest version of Android 10 (v10.3.x) and also not rooted.
I was experiencing a jittery graphics issue with one of my favourite games, which was Mad Skills BMX 2. I contacted Turborilla Support in which they isolated the issue to the fact that Mad Skills BMX 2, had an issue with running on Android 10 and they suggested that I roll back to Android 9, which I did.
The rollback to Android 9 did not fix the jittery issue I was experiencing so I attempted to upgrade back to the latest "Official" version of Android 10 but no matter, how I try installing the Android update ZIP file whether it be version 10 or 9, I get to 99% of the installation then the process ends with an error that states "System Update Installation Failed"
I rolled back to Android 9 using the below installation file and I later found that this is beta version of OxygenOS ie OxygenOS Version.... OP6T_O2_Beta_17
Fulldowngrade_wipe_18801_181024_2027_user_MP2_release.zip
I have tried so many different fixes, ranging from OTA updates to downloading various ZIP installs and applying them using the "Local Upgrade" feature but no matter which method I try and keep on experiencing the "System Update Installation Failed" error.
I obviously installed a roll back ROM that has some how stuffed up my phone preventing, now preventing me to upgrade back up to Android 10.
Please help...
Thanks guys
Click to expand...
Click to collapse
This is why I use twrp

Related

"System UI has stopped" pop up after Android N update on Nexus 6p

Hi,
First of all I'm a complete noob,
I was on Marshmellow 6.0.1 (NO ROOT) and signed up for Android N beta and tried to update my phone to the beta version and started downloading it, in the meanwhile i had no idea how, but all of a sudden i got the Android N update when i thought that i was updated to android N beta.
So, i went ahead and updated my phone and then the problem started,
the system UI frequently stops working and puts my phone to the lock screen and i observed, this happens everytime i press the overview softkey
Any ideas, what might be the problem and how to resolve it?

Overall errors

Hi, I'm fairly new to XDA so please forgive me for my newbieness.
I recently purchased the Axon 7 but I got a lot of problems with it to which I can't find solutions here or elsewhere on the internet:
- I can't update my device, I have now A2017GV1.0.0B06 but whenever I try to update, it fails
- I can't open photos/videos in Whatsapp (crash), can't send photos/videos in Facebook messenger (just won't do it without explanation). I checked the permisions which all seem to be fine
- I got random app crashes all the time, sometimes it even uninstalls them.
- The device itself reboots every so often randomly, once or twice a day
For the most part the device works okay, but these problems just drive me insane sometimes.
Would it be a software related error, which I can maybe solve by whiping it clean all again (I had problems since the start so I doubt this would work), or by maybe rooting it?
I must say that I bought the device second hand, but it barely had been used before (everything without any scratches and fairly new in the box). So maybe that's the reason?
Many thanks,
~Pr0fviktorie
I would do a factory wrote and that the system firmware. That should solve the issues as it definitely sounds software related.
Sent from my ZTE A2017 using Tapatalk
May very well be why it was sold lol.
Regarding updating firmware, the official advice is to update to B10 MM before diving straight to Nougat.
I assume the update zip file is at least detected by system updater?
Pr0fviktorie said:
Hi, I'm fairly new to XDA so please forgive me for my newbieness.
I recently purchased the Axon 7 but I got a lot of problems with it to which I can't find solutions here or elsewhere on the internet:
- I can't update my device, I have now A2017GV1.0.0B06 but whenever I try to update, it fails
- I can't open photos/videos in Whatsapp (crash), can't send photos/videos in Facebook messenger (just won't do it without explanation). I checked the permisions which all seem to be fine
- I got random app crashes all the time, sometimes it even uninstalls them.
- The device itself reboots every so often randomly, once or twice a day
For the most part the device works okay, but these problems just drive me insane sometimes.
Would it be a software related error, which I can maybe solve by whiping it clean all again (I had problems since the start so I doubt this would work), or by maybe rooting it?
I must say that I bought the device second hand, but it barely had been used before (everything without any scratches and fairly new in the box). So maybe that's the reason?
Many thanks,
~Pr0fviktorie
Click to expand...
Click to collapse
I had the random reboot stuff too. Tried reflashing but what really fixed it was going to a custom ROM for a couple of months then flashing the stock recovery and installing the update from there
But if you don't wanna go the warranty voiding route do this:
Download Marshmallow B11 (I think it's 1.0.0B11)
Download Nougat B02 (I think it's 1.2.0B02 or 1.1.0B02, don't remember)
Update to Marshmallow B11
Now try updating to Nougat B02
---------- Post added at 04:33 PM ---------- Previous post was at 04:32 PM ----------
Hamburgle4 said:
May very well be why it was sold lol.
Regarding updating firmware, the official advice is to update to B10 MM before diving straight to Nougat.
Click to expand...
Click to collapse
wasn't B11 for that?
Choose an username... said:
wasn't B11 for that?
Click to expand...
Click to collapse
Probably. I'm just reading off the Aus firmware instructions page! Only making sure they aren't trying to jump directly to Nougat from B06 MM.
Hamburgle4 said:
Probably. I'm just reading off the Aus firmware instructions page! Only making sure they aren't trying to jump directly to Nougat from B06 MM.
Click to expand...
Click to collapse
Yeah I guess it fails because he's trying to update from B06. I'll delete the recovery part on my post just to be sure
Thanks for the suggestions, I suppose I have to do it manually?
The OTA update I am getting is MM B11, but that doesn't work. When installing it fails at around 40% and when I check why, it says that 'The system update package did not match the phone'. Would it work if I try it manually?
Pr0fviktorie said:
Thanks for the suggestions, I suppose I have to do it manually?
The OTA update I am getting is MM B11, but that doesn't work. When installing it fails at around 40% and when I check why, it says that 'The system update package did not match the phone'. Would it work if I try it manually?
Click to expand...
Click to collapse
Yeah I'd try what Choose suggested.
You can find the full update files in this thread: https://forum.xda-developers.com/axon-7/how-to/download-center-factory-images-ota-t3606547

Android Auto: Something Went Wrong (Google Play Services)

I recently acquired a Nexus 6P.
TWRP is properly installed as the Recovery - twrp-3.2.3-0-angler
First thing I did with the device was flash the latest Android 8.1 Oreo version to it - angler-ota-opm7.181205.001-abb36a2f
I then installed Lineage OS 15.1, Open G Apps 8.1 (nano), and SU
From there I've done nothing but struggle with bugs and quirks. The device has been re-imaged several different times, with different variations of the above setup, and one of the main things I need to get working (Android Auto) keeps failing. Does anyone have any idea why Android Auto keeps pulling up the error "Google Play Services doesn't seem to be working right now"
All of the suggestions I've found online have failed. Screenshots have been provided for the version info and error. I've already cleared the data caches and tried to re-install and re-flash the device.
I got pissed and went back to JUST the stock OTA for testing/verification. With the stock rom there are no issues. Seems like Lineage OS 15.1 on the Nexus 6P has some bugs to work out. A fully functional stock phone is better then being frustrated.
If anyone can confirm I'm not crazy or explain what I missed while troubleshooting that would be awesome.
GTF696 said:
I got pissed and went back to JUST the stock OTA for testing/verification. With the stock rom there are no issues. Seems like Lineage OS 15.1 on the Nexus 6P has some bugs to work out. A fully functional stock phone is better then being frustrated.
If anyone can confirm I'm not crazy or explain what I missed while troubleshooting that would be awesome.
Click to expand...
Click to collapse
Try magisk as root method insted of su...
Other than that, cant think any other solution
GTF696 said:
I recently acquired a Nexus 6P.
TWRP is properly installed as the Recovery - twrp-3.2.3-0-angler
First thing I did with the device was flash the latest Android 8.1 Oreo version to it - angler-ota-opm7.181205.001-abb36a2f
I then installed Lineage OS 15.1, Open G Apps 8.1 (nano), and SU
From there I've done nothing but struggle with bugs and quirks. The device has been re-imaged several different times, with different variations of the above setup, and one of the main things I need to get working (Android Auto) keeps failing. Does anyone have any idea why Android Auto keeps pulling up the error "Google Play Services doesn't seem to be working right now"
All of the suggestions I've found online have failed. Screenshots have been provided for the version info and error. I've already cleared the data caches and tried to re-install and re-flash the device.
Click to expand...
Click to collapse
I got error when installed lineageos15.0 on twrp 3.2.3 , suddenly automatic restart. Can you help me dude ?

Help manual update

Can I use this firmware from asus website to update my phone? It says only for IN/RU SKU but it starts with WW the same with my device.
I live in Philippines and I still don't receive Pie update
Yes u can flash it
i'm enabling adoptable storage and everytime i tried to manually update it ended up error to update. is it really has anything to do or conflict with adoptable storage?
I've downloaded the file from Asus website and uploaded it to root directory on the phone - just in the moment when it was finished uploading, I got message if I want to install the update - smooth and easy.
sure, you can
Pie update has a lot of bugs. I kinda regret doing the manual update.
What bugs did you face ? I am on pie and haven't faced anything significant.
Although the touchscreen does sometime seem to just not work for very short periods.... They apprently patched them in previous updates... (On a side note guys, are the updates cumilative? What if i miss an update inbetween, will the fixes be applied?)
EDIT: Wiping Cache Partition seems to have mitigated the touch issue. Will update if re-occurs!
Response merged

Nexus 4 Help

So i'm trying to install a new custom rom. I was following a guide i had found on this website.
I was successful in unlocking the bootloader and rooting the device but something went wrong along the way.
I'm trying to sideload the rom.zip folder onto the device so i can install it. I'm able to get it on there but immediatly it attempts to install and it fails, this is what i get after the zip file hit's 100% sent...
Restarting adbd
Finding update package...
Opening update package...
Installing update...
Warning No file_contextsTarget: google/occam/mako:5.1.1/LMY48T/2237560:user/release-keysChecking size of the /system partition...Too Small/systempartition detected (must be at least 1333788672 bytes). You need to repartition your device before installing this ROM.E:unknown command [Log]
(Status 7)
Installing aborted.
I was following this guide here https://forum.xda-developers.com/nexus-4/general/nexus-4-guide-unlock-bootloader-root-t2266654
however some of the attatched links to install stuff were missing so i had to hunt elsewhere for what i needed.
But i am stumped on what to do next. i'm not overly worried as it's not my main phone, just a backup i was trying to replace a Not working so well previous OS it had on it. Any help would be very appreciated
Obviously you are trying to install an Android 9 or 10 based ROM using 7 years old installation instructions.
The given error message already tells you what to do:
"Too Small/systempartition detected (must be at least 1333788672 bytes). You need to repartition your device before installing this ROM".
Look e.g. here in the initial post:
https://forum.xda-developers.com/nexus-4/development/rom-lineageos-15-1-t3758779
There you'll find some hints for how to repartition, I used the directly linked script. It just increases the system partition by decreasing the cache partition (it doesn't have to be that big anymore) and leaves the data partition as it is.
Ty for the response. I decided that's not the route i want to take and simple just want to flash a stock OS back onto the device. The phone is using Clockwork Recovery mod v6.0.4.7 witch the phone will always go to via recovery mode.
Everytime i try to sideload a factory image from https://developers.google.com/android/ota
i get errors
i get
restarting adbd
Finding update package...
Opening update package...
Installing update...
This package is for "hammerhead" devices; this is a "mako".
E:Error in /tmp/update.zip
(Status 7)
Installation aborted
I also have gotten this as well
restarting adbd
Finding update package...
Opening update package...
Installing update...
Installation Aborted.
There is only one OS a custom rom that seams to ever work and that is Lineage OS 15.0.1
but i don't like it because regardless of everything i have tried i simply cannot get Google apps on it.
Just would like to get a factory Android OS back onto it.
Thank you
Again there's an absolute clear error message. Please find out what a "Hammerhead" device is, just type it in the search field of XDA...
If you have problems with Gapps and LOS 15 (most probably due to system space problems), I would recommend you to try LOS 14.1 - there are current builds here in the forum.
The stock rom is very old and thus has a very outdated security patch level.
Holzhacker said:
Again there's an absolute clear error message. Please find out what a "Hammerhead" device is, just type it in the search field of XDA...
If you have problems with Gapps and LOS 15 (most probably due to system space problems), I would recommend you to try LOS 14.1 - there are current builds here in the forum.
The stock rom is very old and thus has a very outdated security patch level.
Click to expand...
Click to collapse
i'm aware of witch device each one is for i just wanted to see if it would work as i did initially want a newer version of the OS on the phone as i had issues with the previous ones, i appear to be having zero device issues with the current 8.1 ore lineage OS variant.
I even tried "occam" witch is the stock flavors for this device, i'd get the same message and or just a simple "installation aborted"
i'm doubtful of it being a space issue as i am showing 12gbs of free space with the current operating system on it. I can't get the g apps to sideload onto the device, i even tired manually downloading the google play apps and such onto the phone from my computer via APK files downloaded online, it installs but immediately crashes and won't run.
i'm certain i've tried other and older rom packs on this site as well and i run into the same issue where it just aborts install, for some odd reason this one Lineage OS 8.1 variant works but nothing else does.
Gibson295 said:
i'm aware of witch device each one is for i just wanted to see if it would work as i did initially want a newer version of the OS on the phone as i had issues with the previous ones, i appear to be having zero device issues with the current 8.1 ore lineage OS variant.
I even tried "occam" witch is the stock flavors for this device, i'd get the same message and or just a simple "installation aborted"
i'm doubtful of it being a space issue as i am showing 12gbs of free space with the current operating system on it. I can't get the g apps to sideload onto the device, i even tired manually downloading the google play apps and such onto the phone from my computer via APK files downloaded online, it installs but immediately crashes and won't run.
i'm certain i've tried other and older rom packs on this site as well and i run into the same issue where it just aborts install, for some odd reason this one Lineage OS 8.1 variant works but nothing else does.
Click to expand...
Click to collapse
So does this mean you were fully aware that you were trying to install a Nexus 5 ROM on a Nexus 4? You can't expect this to work.
Regarding the Gapps: They are installed on the SYSTEM partition. What you can see in the OS as free space is only related to the DATA partition. So it doesn't matter how much free space is shown there. LOS 15.1 uses much more space on the system partition so that it's hard to get even the pico version of OpenGapps on it. Some builds worked, some not - as I experienced myself. I've had every version of LOS on my Nexus 4 and 15.1 was the hardest to get the Gapps installed.
This could also be a problem of the recovery. I don't know much about Clockwork as I've always used TWRP.
Holzhacker said:
So does this mean you were fully aware that you were trying to install a Nexus 5 ROM on a Nexus 4? You can't expect this to work.
Regarding the Gapps: They are installed on the SYSTEM partition. What you can see in the OS as free space is only related to the DATA partition. So it doesn't matter how much free space is shown there. LOS 15.1 uses much more space on the system partition so that it's hard to get even the pico version of OpenGapps on it. Some builds worked, some not - as I experienced myself. I've had every version of LOS on my Nexus 4 and 15.1 was the hardest to get the Gapps installed.
This could also be a problem of the recovery. I don't know much about Clockwork as I've always used TWRP.
Click to expand...
Click to collapse
Hm well i admit my failure with that, but I did say that i tried Stock roms for the Nexus 4 themselves and they still were not installing. I will try to sideload an Older LineageOS Variant then, but as before it was never giving me a Storage or space issue when trying to load the GApps.
Well i have some good news now i seam to have succeeded in getting Lineage OS 14.1 (Android 7.1.2) Installed on the device along with Google apps, seams to be running fairly well so far, shame it's not supported OS anymore but it's a backup phone and i simply just wanted to be able too have my Spotify on it in case i ever have to use it otherwise lol.
:good:
I will not require help further thank you for your comments

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