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I can't get fastboot to work. I never have really tried it before, so maybe I'm just doing it wrong, but when I turn the phone on using the camera + power method, I get the Androids with skateboards, press back to enter fastboot mode. When I connect the usb cable, it shows "fastboot usb" for one second on the phone, then goes back to "fastboot". I try to connect using the comand prompt all I get is "waiting for device"
Here is what I'm running
Dream PVT 32B ENG S-OFF
HBOOT-1.33.2005 (DREA10000)
CPLD-4
RADIO-2.22.19.26I
ROM: Dudes 1.2
Aero Theme
I do have the USB drivers for both bootloader and ADB with the fastboot.exe file with the SDK/tools folder.
I am running Windows XP professional.
I thought it might be the new SPL from haykuro, so I flashed back to the old Hard SPL with no luck. I have uninstalled the fastbood & ADB drivers, then re-installed them and it still doesn't work.
I searched the forum also & found some people with similar issues, but none of their fixes worked for me.
If somebody could give me a check list of things to check, I would appreciate it.
Thanks in advance.
did you try re-installing the drivers after you plugged in the USB it fastboot? i had a problem similar to this a long time ago, and the drivers were only loading in normal mode when android was booted up for adb and all that good sh*t. i booted into fastboot, plugged in the usb cable, and installed the drivers while at the fastboot screen. hope this helps any
I think I have. I kind of remember uninstalling the drivers, restarting my computer, plugging it in (while in fastboot) and installing the drivers when the "found new hardware" screen popped up. Guess I will try it again and report back.
Thanks.
I fixed it...
Okay, I figured out what I was doing wrong.
I checked the usb driver, found that while installed, it was not enabled. I went ahead and re-installed it from the android sdk just to be sure. Afterwards I found that when I was in fastboot mode, it would say "fastboot usb" instead of just "fastboot".
I still couldn't get use fastboot on my computer and see the device attached.
Turns out I am also an idiot. What I was trying to do is flash a new boot screen. I was reading this post:
aron4588 said:
This is updated with the lastest tool. (Windows)
I included a zip with all files you may need at the bottom of the post.
1. Turn off your phone
2. Turn on the phone into bootloader (camera+power).
Make sure it say fastboot in the middle if not hit back and it should appear-
3. Make sure your device is found in device manger
If you don't see adb device up top in device manger find the yellow mark devices
Right Click, update driver, and point to the location of the USB Driver
(http://dl.google.com/android/android_usb_windows.zip)
4. Open and extract the below zip to your desktop
You should now have a custom and fastboot folder on your desktop
5. Open up a dos window (start>run>CMD)
6. Type cd desktop then cd fastboot
7. If you would not like to flash the sample images skip to step 9
8. copy and paste the command line by line
fastboot flash splash1 mysplash.rgb565
fastboot flash splash2 mysplash.rgb565
fastboot reboot
Part 2 Making your own images
9. Open up the "create" folder
10. Run CreateG1Splash.exe
11. Open up your image in the program and click convert
12. Goto the folder of your images and their you will find mysplash.rgb565
13. Place the mysplash.rgb565 into the fastboot folder
14. copy and paste the command line by line
fastboot flash splash1 mysplash.rgb565
fastboot flash splash2 mysplash.rgb565
fastboot reboot
Files updated 1/4/08
Credit to JF for all app to make this possible
Original G1 Bootloader/Splash Image
Click to expand...
Click to collapse
trying to do it. I was following the post trying to run fastboot from the desktop directory (which the folder was there). However when I tried running it from the SDK/tools folder on the root of my C: drive everything worked great. I have a new boot screen and everything was easy after I figured out to do it all from the /tools folder.
Even though I didn't get a lot of support with this problem I posted, I would still like to thank everybody here at XDA. I try to keep my questions down to a minimum and search the forum, among other places, before I ask the help of everybody here.
Thanks again.
NICE!!! I tried a whole bunch of solutions as well. Finally, I stumbled on yours, and it worked! Hell yeah! I think maybe adding fastboot folder to the path of system variables may have done the trick, too.
Thanks!!!
ccunningham83 said:
I can't get fastboot to work. I never have really tried it before, so maybe I'm just doing it wrong, but when I turn the phone on using the camera + power method, I get the Androids with skateboards, press back to enter fastboot mode. When I connect the usb cable, it shows "fastboot usb" for one second on the phone, then goes back to "fastboot". I try to connect using the comand prompt all I get is "waiting for device"
Here is what I'm running
Dream PVT 32B ENG S-OFF
HBOOT-1.33.2005 (DREA10000)
CPLD-4
RADIO-2.22.19.26I
ROM: Dudes 1.2
Aero Theme
I do have the USB drivers for both bootloader and ADB with the fastboot.exe file with the SDK/tools folder.
I am running Windows XP professional.
I thought it might be the new SPL from haykuro, so I flashed back to the old Hard SPL with no luck. I have uninstalled the fastbood & ADB drivers, then re-installed them and it still doesn't work.
I searched the forum also & found some people with similar issues, but none of their fixes worked for me.
If somebody could give me a check list of things to check, I would appreciate it.
Thanks in advance.
Click to expand...
Click to collapse
best advice i got was load up your phone is fastboot connected to pc...run the same commands in cmd but go through SDK/Tools and run fastboot from there once your in tools...skip putting it to your desktop...that didn't work for me
Hey guys, I have a problem, the driver is installed, but I can't see the device when I go to the cmd. I need help please!
Also, since my recovery is dead, and my cyanogen rom is dead, I have no way to revive my phone... can anybody help me please?
99.9% of the problems with getting fastboot to work are actually problems with windoze and incorrect_drivers/driver_conflicts/windoze_is_retarded.
Best thing to do is use Linux. No special drivers needed.
And this is not to start a linux is better than windoze fight (even if it *is* better )... it is simply a matter of this; android *is* linux, it was developed with linux, that's what all the platform developers use, and simply put, it is absolutely and fully compatible, so when all else fails, that is what you should use as well.
Option a) grab latest fedora livecd and boot off that,
Option b) grab latest fedora installdvd and install it to something and boot it up,
Then:
copy the fastboot executable into any directory (download from developer.htc.com),
connect USB,
put phone in fastboot mode,
./fastboot flash {partition} {image}
And it'll "just work".
Note: http://www.fedoraproject.org/en/get-fedora
omg. countless hours spent on trying to do this. and all i had to do was to use the fastboot in the sdk? thanks youuuuuuuuuuuuuuuuuuuu!
ccunningham83 said:
Okay, I figured out what I was doing wrong.
I checked the usb driver, found that while installed, it was not enabled. I went ahead and re-installed it from the android sdk just to be sure. Afterwards I found that when I was in fastboot mode, it would say "fastboot usb" instead of just "fastboot".
I still couldn't get use fastboot on my computer and see the device attached.
Turns out I am also an idiot. What I was trying to do is flash a new boot screen. I was reading this post:
trying to do it. I was following the post trying to run fastboot from the desktop directory (which the folder was there). However when I tried running it from the SDK/tools folder on the root of my C: drive everything worked great. I have a new boot screen and everything was easy after I figured out to do it all from the /tools folder.
Even though I didn't get a lot of support with this problem I posted, I would still like to thank everybody here at XDA. I try to keep my questions down to a minimum and search the forum, among other places, before I ask the help of everybody here.
Thanks again.
Click to expand...
Click to collapse
As the title says, I wanted to try CM installer, and I was on everything stock, not rooted. I downloaded PC, and android programs, followed the instructions, however at one point CM installer on my PC said it cannot communicate with my phone, and it was when it was trying to flash recovery. It said I should try different cable, or USB port, but no luck with either, and now it says my phone is not supported.
I tried to enter recovery, but I only get CM guy and it's stuck, even when I turn off the phone, it turns itself on automatically, and to fully turn it off I need to enter fastboot mode, and then turn off. I tried flashing full stock image (I know how to do that, and I have previous experience on this phone), but my fastboot crashes (Fastboot.exe Has stoped Working), tried to download fastboot again, but nothing helped. I also tried to flash recovery only, and I get the same thing... Also tried to do that with custom recovery, but nothing....
Is there something I can do, or do I need a new phone?
Also, I had like 70% battery when I started, so I am afraid to keep trying, cause if I go out of juice, it's game over, right?
Looks more like issues with your pc communicating with your device, which might have causes other side effects due to that. But I have not tried CM Installer yet.
You should see about getting fastboot working correctly first and getting the right adb/fastboot driver (such as latest Universal Naked Driver, link in my sig). You should also use the latest adb/fastboot .exe from Google, download their latest ADT package. If it still crash, use it on a different machine, if you're on Windows 8 try Windows 7 or Ubuntu.
Also make sure the factory image isn't corrupt, I always have issues downloading it from Google.
Also, I had like 70% battery when I started, so I am afraid to keep trying, cause if I go out of juice, it's game over, right?
Click to expand...
Click to collapse
If the battery goes to 0%, just charge it, do you think everyone throw away their N4 when the battery goes to 0? There is the red light problem, but its an easy fix.
Thanks for answering, I fixed it with a strange method (to me). On CM forum j_cor told me this:
"Your device appears to be stuck in sideload. So the good news is no, you are not bricked. Here is what I would try to do:
1. Boot the device - wait for the "stuck" CM guy to display
2. Plug phone to PC and open a command prompt to the directory to C:\Users\enter_your_name\cminstaller\bundle\win32
3. from the prompt "C:\Users\enter_your_name\cminstaller\bundle\win32>" type "adb.exe sideload ClockwordMod.cer" (no quotes) and hit enter
4. This will try and sideload this .cer file and will fail - but it should kick you out to the main recovery screen. Select the Reboot option from Recovery
5. Device should boot back up. It will most likely still be the stock ROM. My guess would be that something disrupted the sideload process when installing the system.zip with CM."
However, this did not fix my problem, but it got my phone to communicate with fastboot. So I was able to flash custom recovery, and do a factory reset, which brought me to the stock ROM, I flashed CM the old-fashioned way then.....
And my PHONE IS UP AND WORKING AGAIN!!!
The main problem in communication was that phone blocked every time I booted into fastboot, and plugged USB cable in.... It immediately became unresponsive to any commands, after I did this, phone wasn't getting stuck in fastboot, so that solved my issue.
Hello fellow xda users i some how bricked the oneplus during reverting back to cm from oxygen os. I tried everything but nothing seems to solve the issue so i went to oneplus one hoping they will solve the issue and here is what i got. See for yourself
Are you really sure you briked it? That's pretty hard to do.
Buddy, there are two guides how to unbrick your oneplus in this oneplus general section. It's easy to follow.
Oneplus customer service was only as bad as you reading the guides/requirements and tutorials for flashing and modifying files :silly:
big_b0sss said:
Hello fellow xda users i some how bricked the oneplus during reverting back to cm from oxygen os. I tried everything but nothing seems to solve the issue so i went to oneplus one hoping they will solve the issue and here is what i got. See for yourself
Click to expand...
Click to collapse
Honestly, from what I can see you could have easily recovered your phone had you done the right research and followed the multiple tutorials on how to unbrick this phone. And the fact is, you bricked the phone because you were doing things to the device without really knowing what you were doing. That isn't their fault.
XDA Moderator
Transmitted via Bacon
Would anyone help me through TeamViewer?
big_b0sss said:
Would anyone help me through TeamViewer?
Click to expand...
Click to collapse
This helped me last time when my phone brick, black screen at all.
I can't find where's the original post well, I posted below.
http://forum.xda-developers.com/one...nel-black-screen-fastboot-adb-t2835696/page39
Quote:
Originally Posted by netbuzz
EDIT 1/29/2015
I am leaving the original post below the line, however please be advised that I created a new forum thread with updated instructions and workarounds for Windows 7 and Windows 8 users. This thread is located at: http://forum.xda-developers.com/onep...s-one-t3013732
================================================== ================================================== =
OK, as promised I wanted to write up more detailed steps on how I unbricked my OPO. First, thanks to all who contributed, found the needed files and solution.
The solution is in fact to download Color.zip from https://mega.co.nz/#!BkpwyYSB!rkYSkF...p1-MX1cLLtaiRo.
After downloading, unzip the archive.
Next, Windows drivers. If you're like me you've already tried different drivers, including Qualcomm USB drivers for 9006 and 9008. My best advice is to uninstall the drivers you tried. Go to Device Manager, right click on the bricked USB device (QHSUSB_BULK or Qualcomm HS-USB QDLoader 9008) and go to Properties, click on Driver, then select Uninstall. Check the box to remove driver files, if prompted. Then, go to the extracted Color.zip folder and find Driver.iso. Extract Driver.iso. Inside the extracted folder find Setup.exe. Run Setup.exe to install the drivers. The installer is Chinese, but all you need to do is click through.
Second note about drivers if that I had the worst time trying to get things to work on my Windows 7 computers. Both Windows 7 and 8 block unsigned driver installations. I've tried overwriting these settings and spent half a day messing with it, and I never go the next steps to work properly. I ended up trying installing the drivers from Setup.exe and the following steps on my Windows 2003 server and things worked properly first time. I am not saying that you won't get this to work on Window 7 or 8, but if you're having troubles try Windows XP, that might make a difference.
Anyway, once you have the drivers straightened out, connect your phone to the computer, start it up by holding VolUp + Power to about 10 seconds, and let the computer do its thing. Don't install drivers if they are not installed by itself. Instead launch Msm8974DownloadTool.exe. It will scan all the COM ports and find the phone. That's the one line that looks different in the list. The list is just a list of your com devices. If you unplug the phone and move it to another port, or computer, it will show your bricked phone on a different line. There is no reason to click in or select at lines, the program knows where the phone is.
Clicking on "Enum" just rescans the busses. Clicking the big square button in upper right corner scans the phone and reports what's good and what's not. It takes a minute for the scan to finish.
If you don't see your devices, try unplugging/plugging in your phone a couple times, and rebooting it with VolUP + Power (hold 10 seconds). You will see it in Device Manager as well.
Anyway, once you see the phone in the list, click Start. You should see the programs starts writing different files to the phone. Each time it writes a file you'll see a progress bar. Once this is going you know you will be good to go... After all files are written, the line with your device will turn green. You're good, unplug and reboot your phone to ColorOS.
If there is a problems flashing the device, the line will turn Red. That's what I was getting on my Windows 7 after like 3 seconds after clicking Start. After moving to Windows 2003, everything worked like a charm.
Once you're on ColorOS and want to go to Cyanogenmod 11S, you have a few options. The easiest way if to use a toolkit from http://forum.xda-developers.com/onep...9-gui-t2807418, or you can download an image manually from: http://forum.xda-developers.com/onep...stock-t2826541 and run the following commands in fastboot mode:
fastboot flash boot boot.img
fastboot flash userdata userdata.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash cache cache.img
fastboot flash modem NON-HLOS.bin
fastboot flash sbl1 sbl1.mbn
fastboot flash dbi sdi.mbn
fastboot flash aboot emmc_appsboot.mbn
fastboot flash rpm rpm.mbn
fastboot flash tz tz.mbn
fastboot flash LOGO logo.bin
Make sure you have the proper image. I accidentally installed the 16GB version on my 64GB OPO first time and obviously didn't get 64GB of space.
That's about it. I think if people are still having problems then it's likely due to drivers, or Windows 7/8 issue. If you're still getting stuck, let me know, I'll see if I can help.
Click to expand...
Click to collapse
Netbuzz has a dedicated thread for his unbrick tool now, it's here:
http://forum.xda-developers.com/oneplus-one/help/guide-unbrick-oneplus-one-t3013732
Closing this thread, as there are already dedicated threads on how to un-brick your device.
I really need the help of one or more of this forums intelligent minds. As I'm sure you'll see, I've posted this in the QA forum, but have had no hits so far....thus the reason for posting here.
So, about 6mos ago, my Nexus 10 stopped working and I couldn't get it back working...eventually moved onto a new tablet, which now I hate....
Anyway, I figured I'd head back to my N10 because I loved it. However, one of the reasons I left it was because it was stuck in bootloop and I was pretty sure it was bricked.
The bad news, I have followed MANY, if not ALL, of the suggestions on getting it back, I just cannot get it to boot. The good news, fastboot connects with the tablet. So, some specifics:
The tablet WILL boot into fastboot and I can send commands and the tablet is unlocked (also, I believe someone said they had issues because they had an older version of ADB and Fastboot. I'm pretty sure I downloaded the 'most current' version 1.4.3). So, with that, I was able to do the fastboot erase functions, such as cache, userdata, system, etc... and then also load the bootloader (mantafm01) and also send the stock .zip file (image-mantaray-....) and the tablet appears to load everything fine. Thumbs up, right? However, when it reboots it stops at the 'erasing' android bot and will not pass that. I left the tablet in that state for a few minutes all the way up to 3 days...no success.
I also tried the above using Wugfresh only to have the same thing occur. So, basically, I am stuck at 'erasing' and I don't know what to do. I feel confident that the tablet has the ability to be brought back to life, I just cannot figure out how/why all of the attempts lead to the same issue.
What I can also tell you is that while fastboot 'sees' the tablet, the tablet does not appear as a device in "My Computer" like it normally did when connecting via USB. I am using the original USB cable and have tried on multiple computers, all to no avail. I've downloaded/installed the drivers, as instructed on many links. Also, while I can get to the 'Recovery Mode' by pressing Power, Volume Up, Volume Down, if I choose "Recovery Mode" on the tablet, it reboots and goes to the 'erasing' screen. I have tried flashing TWRP on the tablet using fastboot as well. And, sometimes, not all the time, the TWRP blue/black screen appears but it will not progress past that screen (i.e., it doesn't go into recovery).
So, if you can, please help. I believe I have followed all of the instructions, but I have to be missing something or not following something correctly. I'm stoked that it looks like it's only soft-bricked, I just can't get it un-bricked.
Thanks in advance! I'm at my wits' end
Try fastbooting a recovery like TWRP thati s updated then flash a rom.
disclaimer: I might be no help at all!
You have fastboot -- go learn all the fastboot commands... you need to know the tools and figure a solution!
erase... hmm? why? What about factory reset? I see you are not using LOS 13 but stock image... need root? Basically, I would factory reset/wipe sdcard, then install recovery (TWRP) [okay, so first you would need to use fastboot to install custom recovery)...THEN, push (fastboot an image.zip (LOS or stock) to sdcards, install, and reboot!
Good to have WUG... another tool in the chest (I have never seen it or used it)
Ok, so one clue is that if your computer cannot see it, that says to me RED FLAG... ADB drivers? but you say fastboot works, hmm... I think this is the problem... Koush's universal ADB drivers? official Google drivers? Could these help!
Erasing screen? Hmm...
I would say, for the hell of it, try flashing different ROMs, Recoveries, and Drivers.... you are basically trying to...
Factory Reset/wipe SDcard [system, cache, ... everything], Flash custom recovery (optional), then, some how (fastboot or mycomputer) get an image on to /sdcard, then, install, then, reboot!
Good luck!
luckyheel said:
I really need the help of one or more of this forums intelligent minds. As I'm sure you'll see, I've posted this in the QA forum, but have had no hits so far....thus the reason for posting here.
So, about 6mos ago, my Nexus 10 stopped working and I couldn't get it back working...eventually moved onto a new tablet, which now I hate....
Anyway, I figured I'd head back to my N10 because I loved it. However, one of the reasons I left it was because it was stuck in bootloop and I was pretty sure it was bricked.
The bad news, I have followed MANY, if not ALL, of the suggestions on getting it back, I just cannot get it to boot. The good news, fastboot connects with the tablet. So, some specifics:
The tablet WILL boot into fastboot and I can send commands and the tablet is unlocked (also, I believe someone said they had issues because they had an older version of ADB and Fastboot. I'm pretty sure I downloaded the 'most current' version 1.4.3). So, with that, I was able to do the fastboot erase functions, such as cache, userdata, system, etc... and then also load the bootloader (mantafm01) and also send the stock .zip file (image-mantaray-....) and the tablet appears to load everything fine. Thumbs up, right? However, when it reboots it stops at the 'erasing' android bot and will not pass that. I left the tablet in that state for a few minutes all the way up to 3 days...no success.
I also tried the above using Wugfresh only to have the same thing occur. So, basically, I am stuck at 'erasing' and I don't know what to do. I feel confident that the tablet has the ability to be brought back to life, I just cannot figure out how/why all of the attempts lead to the same issue.
What I can also tell you is that while fastboot 'sees' the tablet, the tablet does not appear as a device in "My Computer" like it normally did when connecting via USB. I am using the original USB cable and have tried on multiple computers, all to no avail. I've downloaded/installed the drivers, as instructed on many links. Also, while I can get to the 'Recovery Mode' by pressing Power, Volume Up, Volume Down, if I choose "Recovery Mode" on the tablet, it reboots and goes to the 'erasing' screen. I have tried flashing TWRP on the tablet using fastboot as well. And, sometimes, not all the time, the TWRP blue/black screen appears but it will not progress past that screen (i.e., it doesn't go into recovery).
So, if you can, please help. I believe I have followed all of the instructions, but I have to be missing something or not following something correctly. I'm stoked that it looks like it's only soft-bricked, I just can't get it un-bricked.
Thanks in advance! I'm at my wits' end
Click to expand...
Click to collapse
Why not try this
I have not had this problem with my Nexus 10 but I did once with my Nexus 7 and it may help you.
Instead of trying to flash TWRP and run it (which is not working for you) why not boot into a temporary copy of TWRP and then work from that? To flash TWRP normally (persuming you had renamed the img file to TWRP which makes it easier) you would enter 'fastboot flash recovery twrp.img'. Instead of doing that type 'fastboot boot twrp.img'. This boots into TRWP and from there you will be able run all the options and from there flash TWRP and other images as normal.
If you are having problems with drivers have you used 'USBDeview' ? Run this as Administrator and delete all references to any phone or tablet USB driver and particularly look for devices with Vendor ID '18d1' or '04e8'. Just select them, right click on them and select 'Uninstall Selected Devices'. When they are all cleared reboot your computer and plug your tablet in and it should install the correct driver.
Another option I used successfully with a Nexus 7 in a boot loop was to connect it while running Linux. I don't have a Linux on a computer so I installed one in 'Oracle VM VirtualBox' I don't know Linux but after Googling for help I installed Peppermint Linux and then ADB for Linux. I downloaded the 'TWP' image into a folder in Linux and any other images I wanted. Connect your tablet to the USB port and then on the top menu in VirtualBox select 'Devices' then 'USB' and tick the option which shows your tablet. I then went into what we call a command prompt in Windows but which they call 'Terminal'. Then type 'ADB devices' and if you see it on the list use ADB instead of fastboot. As I mentioned my Nexus 7 was in a boot loop so I typed 'ADB wait-for-device' and as soon as it looped to a point where ADB could see it then the looping stopped and I could flash the images and recover the tablet.
All the best. I hope you are successful.
As long as you can get into bootloader mode, your good.
NOW
If you can't get into boot loader mode? as far as I know...
You're ****ed.
Unless you want to set up usb boot (might not work on Exynos, idk, this is magic to me) and solder the connectors and flash it like they do in factories. That's next level **** too, and considering an N10 is 100$ on amazon you're better off just grabbing a new one.
After reading for hours, I was successful to find an OTG micro-USB adapter with male USB-A end which allowed a Logitech dongle to be inserted and the mouse allowed me to start afresh from a factory reset. The touch screen didn't work.
There was an OTA update and I got all excited thinking, "This will be the update that fixes the touch (or lack thereof) issue."
Sadly, after the message said this was the final update, the touch screen still didn't work.
I was successfully able to enable USB Debugging because of the OTG Mouse.
When I connect to the PC and run an ADB command (e.g. adb devices), a message pops up asking to verify I trust the RSA Fingerprint for that computer and to remember that device.
Now my huge predicament: there is no way for me to touch the checkbox and choose OK.
Once I unplug in the cable to connect the OTG Mouse, the dialog box disappears.
I read about TeamViewer on the PC and TeamViewer Host from the Play Store. I installed both and was able to see the Essential Phone on the computer but whenever I touched the screen of the computer (or used the trackpad), nothing happened on the phone.
I tried pressing spacebar thinking that might enable the checkbox but no remote response on the phone.
I'm so close...all I need is one checkbox and one ok and it'll remember the USB Debugging settings.
From there I can then figure how to either downgrade from Android 10 or hopefully some kind soul can let me know what file to install so I can get this stupid touch screen to work.
I explained in a lot of detail as I wanted you folks to know I've tried many options to troubleshoot this problem before asking for help.
If there's a non-USB Debugging checkbox checked way in Fastboot Mode (e.g. ADB Sideload in Recovery), I'm willing to try that.
Thanks.
Update 2020-07-07: I had an idea to connect a SteelSeries Stratus XL wireless gaming controller to the phone via bluetooth and was successfully able to use the controls of the controller to enable the checkbox and remember the RSA Fingerprint for USB Debugging. Whooo-hoo! Now for the rest of the matter...getting this darn touch screen working with an device image that solves the problem....
I had the same problem after flashing the newest (and final) Image on top of a rooted, very old marshmallow build.
I found a fix on reddit however, and hopefully it works for you too.
I tried the second method described there:
1. Connect to fastboot to unlock bootloader and critical
Code:
fastboot flashing unlock
(didn't do anything for me since I was already unlocked)
Code:
fastboot flashing unlock_critical
Let the phone wipe itself and reboot, then go into fastboot again
2. Then flash the image of September 2018 (PH1-Images-PPR1.180905.036) via the "flashall.bat". After a reboot my touchscreen worked again.
3. Upgrade to the newest image or whichever one you like.
I don't understand the whole problem exactly, so maybe you could try flashing the newest image directly after the unlock_critical step, but I just followed the instructions I found.
Good luck!
Thanks for the suggestion and the link for the file.
When I try and run the command
Code:
fastboot flashing unlock
in fastboot mode, I keep getting the message "Waiting for device".
Same thing, when I try and run the flashall.bat file.
I booted in to FastBoot mode, but when I type adb devices in an admin command prompt, it doesn't show any devices listed, even though adb devices does show the phone listed when the phone has booted up normally.
I have:
uninstalled the Essential Phone driver and reinstalled it (multiple times).
installed the 15 Seconds ADB installer and uninstalled it (multiple times).
rebooted the Windows 10 computer multiple times.
IconBoy said:
Thanks for the suggestion and the link for the file.
When I try and run the command
Code:
fastboot flashing unlock
in fastboot mode, I keep getting the message "Waiting for device".
Same thing, when I try and run the flashall.bat file.
I booted in to FastBoot mode, but when I type adb devices in an admin command prompt, it doesn't show any devices listed, even though adb devices does show the phone listed when the phone has booted up normally.
I have:
uninstalled the Essential Phone driver and reinstalled it (multiple times).
installed the 15 Seconds ADB installer and uninstalled it (multiple times).
rebooted the Windows 10 computer multiple times.
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Make sure to use a proper cable and not the one that comes with the phone for charging.
I use the one from my Nexus 6p. The cable from Essential is only for charging, not data transfer.
I'm using a USB-A TO USB-C cable which shows device in normal boot mode.
I have tried three different cables which all work when using adb devices in normal boot mode.
Still no phone when List of devices attached is shown.
Just for clarity: adb and fastboot are completely different modes. To test if you successfully booted into fastboot and have a working connection, you have to type "fastboot devices". "adb devices" doesn't work here.
But the unlock command should have worked anyway. How did you boot into fastmode? Can you see this fastboot screen?
If not, the easiest way to get to fastboot is to connect the turned off phone to the PC while keeping the volume down button pressed, until you see the screen linked above.
But if you do see the fastboot screen, and still don't get anything from "fastboot devices", I'd try Google's official adb/fastboot tools.
xxera said:
...you have to type "fastboot devices".
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Yes! I can see the device listed now! I had no idea that you had to type that command! Wow....years later of working with phones and I am still learning. :good: I guess I didn't progress because I mistakenly thought the device was not being found.
I ran both commands fastboot flashing unlock and fastboot flashing unlock_critical successfully.
Once the phone wiped itself and booted up (without progressing from the startup screen prompts), I shut it down then went back in to fastboot mode and successfully ran the flashall.bat command.
I shut it down and restarted it. Touchscreen is still not working. :crying:
When I finally get this working...would I just run the commands fastboot flashing lock and fastboot flashing lock_critical to relock the phone...? I need Google Pay and other banking apps to work so want the phone to be secure.
There is always more to learn
Shame that it didn't work, though :/ Did you flash the image from September 2018 that I linked, or the newest build? If you directly flashed the newest one, maybe try the 2018 build, since that worked for me. Alternatively, from the same reddit post I linked before, someone got it working by flashing the August 2018 build, and sideloading the September 2018 OTA Update after. But I never did this sideloading thing, so can't help much there. All builds and OTAs are available on this neat website by the way.
Regarding relocking, it is generally advised to only relock if you have a good reason to do it. You can only relock a completely unmodified stock image, otherwise your phone won't boot, so no root, magisk or anything.
My banking apps still work on my unlocked and rooted phone, but I'm using a Pixel 3, and not sure about Google Pay.
But yes, if you want to relock, make absolutely sure you're stock, and use the commands you mentioned. Just be aware that this also wipes the phone again.
xxera said:
Shame that it didn't work, though :/ Did you flash the image from September 2018 that I linked
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Yes, I used the link you gave me for the Sep 2018 build.
I will try the Aug 2018 build and see if I get any joy with that.
Thank you so much for your patience and help!
Just to be clear, you should sideload the September OTA after that, the August build itself won't do much as far as I understood.
Glad to help, I just had the same hunt for clues behind me, I know how frustrating it can be
I tried the Aug 2018 build then sideload flashing the Sep 2018 build. No joy...touchscreen still not working.
The whole fastboot flashing worked except for this one error:
fastboot format userdata
CreateProcess failed: The system cannot find the file specified. (2)
fastboot: error: Cannot generate image for userdata
This message came up once the flash was complete and the phone rebooted itself):
Android Recovery
essential/mata/mata
9/PPR1.180610.091/249
user/release-keys
Use volume up/down and power.
Can't load Android system. Your data may be corrupt. If you continue to get this message, you may need to perform a factory data reset and erase all user data stored on this device.
--------------------------------------------------
Try again
Factory data reset
--------------------------------------------------
There was no choice to Apply update from ADB so I can sideload the Sep 2018 update so I went ahead and chose Factory data reset.
Once it factory reset, I was able to go in to recovery and sideload the Sep 2018 update.
Have I missed anything in this procedure...?
I also tried fastboot flashing the Apr 2019 build but that hasn't helped either.
(Attached is a screenshot of the two files I downloaded. The links are the purple ones I chose). Did I get the correct ones?
The files look right to me.
After some research I found that updating the adb tools worked for some people with that error. The creator of the 15 Seconds ADB installer even edited the post and said the tool is outdated by now. There's a newer version in this post, and maybe you are already using that, but I'd strongly recommend the official ADB from google, since I never had a problem with that one.
Also, I read that you should use a USB-3 cable. The official one from essential itself is USB-2 which can cause some problems in flashing sometimes (which is pretty stupid tbh).
Yes, after you updated ADB/fastboot, I'd just try the Aug image + Sept OTA again. Or directly the Sept image.
Not sure about the factory reset message, I'd say yes again just in case.
Edit: Ah, since it says "can't load android system", I guess the flashing failed.
I managed to fix phones with flashing a second time exactly the same way many times, sometimes fastboot is just moody. But may updating ADB can help here.
I updated fastboot and adb from the Google site.
Reflashed Aug and Sep 2018 files.
No joy. Touchscreen still doesn't respond.
An idea...I tried to install TWRP to see if the touchscreen is actually working but get the error fastboot: error: Couldn't parse partition size '0x' when running the command to install the TWRP Mata recovery image file.
Any way to check if the screen/digitizer is not a hardware fault?
Weird error... Can you post the whole log? If the partition size was read as 0, something went wrong with identifying the partition (if I interpret the error message correctly). Did you correctly flash to boot_a/boot_b depending on which one is active?
But TWRP might not help diagnosing the issue, I think touch stopped working in TWRP for essential phone a while ago, because it is also very outdated...
But to me it sounds like the usual problem after updating that many people had. The screen stopped working after an update, right?
Also, did you make sure to use the new platform-tools fastboot? Google's version doesn't automatically install itself system-wide, so if you just type "fastboot" in the command line, that might still be the old "15 Seconds ABD installer" fastboot. You can type "adb --version"to find out, it tells you in which folder the adb.exe file is.