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Hi all,
My firmware has been the same since the day I bought it, which also was the day of release here in the UK, so it was 2.3.3. Today it said that a firmware upgrade was available, so I selected to download and install it. After a while it rebooted, showed it installing, then booted up normally. I got the main screen again and it said there were more software updates available, so I said to install those too. Again it rebooted, showed installation progress, then when booting up, it now gets permanently stuck on the boot screen where it just shows the Samsung Gaiaxy S II logo (along with the GT-I9100 text). I've left it for over 30 mins and nothing changes. I've tried rebooting several times, both with charging cable in and out, removed the battery for a few minutes and tried again, but it won't get beyond this screen anymore.
I looked at the thread about what to do about this situation (boot loop) which involved erasing user data, so I did this. The message that also came up during erasure said that it wiped the cache too. Tried rebooting after that but it's still stuck.
Is there a way to fix this?
Note that I've never installed custom firmware and never rooted my phone. I also don't have a 32-bit version of Windows, so can't use Odin (it never picks the device up). Plus I don't wish to void the warranty. Is it possible to get the official update zip package which I can flash from the recovery menu?
Thanks
Thom
Is there not a warranty provided by your cell carrier? I know in the us most carriers provide a 1 year warranty with all devices. They would exchange it gladly especially since you did everything by the rules.
Sent from my i897 running MIUI 1.8.19 with TalonMTD kernel.
xijar said:
Is there not a warranty provided by your cell carrier? I know in the us most carriers provide a 1 year warranty with all devices. They would exchange it gladly especially since you did everything by the rules.
Click to expand...
Click to collapse
Yes, it's under standard warranty. I bought it sim-free without being tied to a network. I have already contacted Samsung and they said they'll email me details of the service centre to return it to, but I was hoping for a solution before needing to do that.
Nothing you can do without odin picking the phone up.
I use 64bit windows and it picks up fine, make sure you have the drivers installed (see the link in my sig, for my 4shared, where you can get them) or if you have kies installed you have them but make sure to kill all kies processes first in task manager.
But in the end, best bet is just to send it in, to make sure you dont void your warranty
Sorry this is a mistake.
darkixion said:
Hi all,
My firmware has been the same since the day I bought it, which also was the day of release here in the UK, so it was 2.3.3. Today it said that a firmware upgrade was available, so I selected to download and install it. After a while it rebooted, showed it installing, then booted up normally. I got the main screen again and it said there were more software updates available, so I said to install those too. Again it rebooted, showed installation progress, then when booting up, it now gets permanently stuck on the boot screen where it just shows the Samsung Gaiaxy S II logo (along with the GT-I9100 text). I've left it for over 30 mins and nothing changes. I've tried rebooting several times, both with charging cable in and out, removed the battery for a few minutes and tried again, but it won't get beyond this screen anymore.
I looked at the thread about what to do about this situation (boot loop) which involved erasing user data, so I did this. The message that also came up during erasure said that it wiped the cache too. Tried rebooting after that but it's still stuck.
Is there a way to fix this?
Note that I've never installed custom firmware and never rooted my phone. I also don't have a 32-bit version of Windows, so can't use Odin (it never picks the device up). Plus I don't wish to void the warranty. Is it possible to get the official update zip package which I can flash from the recovery menu?
Thanks
Thom
Click to expand...
Click to collapse
How did you erase user data?
Sent from my GT-I9100 using XDA Premium App
inkyadrian said:
How did you erase user data?
Click to expand...
Click to collapse
When it was switched off, I held down Vol-Up, Home and the power button. There was an option in the menu called "wipe data/factory reset". There's also a "wipe cache partition" option, the action of which is performed in the wipe data option anyway.
hey guys,
i think i made something really stupid.
-unlocked bootloader
-installed TWRP
-rooted
everthing was fine B161.
installed apps2sd and did something there so my phone was stuck in bootloop.
now the stupid part:
i wiped everything in TWRP... system, internal storage everything... i am such a douchebag!
I tried to recover with eRecovery and install stock firmware B161. Update process was successful and i can start my phone again.
but everytime i start the setup wizard i am stuck after wi-fi+ service (enhanced internet expierence) the screen shows "checking data.." for 1 second and switched back to wi-fi+ service.
is there anything i can do? guys help me please i am starting to freak out.
is my guarantee voided after i unlocked my phone?
fastboot shows
-phone locked
-frp locked
THANKS FOR ANY HELP!
khajiit said:
hey guys,
i think i made something really stupid.
-unlocked bootloader
-installed TWRP
-rooted
everthing was fine B161.
installed apps2sd and did something there so my phone was stuck in bootloop.
now the stupid part:
i wiped everything in TWRP... system, internal storage everything... i am such a douchebag!
I tried to recover with eRecovery and install stock firmware B161. Update process was successful and i can start my phone again.
but everytime i start the setup wizard i am stuck after wi-fi+ service (enhanced internet expierence) the screen shows "checking data.." for 1 second and switched back to wi-fi+ service.
is there anything i can do? guys help me please i am starting to freak out.
is my guarantee voided after i unlocked my phone?
fastboot shows
-phone locked
-frp locked
THANKS FOR ANY HELP!
Click to expand...
Click to collapse
did you do factory reset? I had some weird stuff going on after recovery, so I booted back to factory reset (vol + and power), after that it worked OK.
Once you requested the bootloader unlock key, your warranty might be void from that point (depends on country). The bootloader gets locked after flashing official firmware via eRecovery though.
yes i did a factory reset, still can't proceed after wi-fi+ configuration.
is there anything else i can do?
I have one question: is it possible with
-frp locked
and
-phone locked
to downgrade via eRecovery? (to b130 or something..)
I have the exact same problem.
I bought it 3 days ago, and suddenly yesterday downloaded Apps (from the Play Store) stopped working. So someone told me to hard reset it. I got into EMUI and did it. Then I rebooted it and now it stuck there. Can't complete the setup wizard.
I found no solution to my problem after reading google & xda-forum for 3 days. Tried everything... nothing worked. Sent it back and (luckily) got a new one. Now i'm more careful for sure.
The store I bought it from claimed that they had numerous similar complaints about the 3gb version. Which is the one I have. They told me I should take it back and that they will give me a new 2gb version along with any difference in money. We will see.
Exact same thing with me stuck at setup wizard so had to send it off for warranty and got a brand new phone yesterday
Sent from my HUAWEI VNS-L31 using XDA-Developers mobile app
Help please my Huawei P9 cannot proceed afta WiFi setting it is stuck on "Checking info "and Reply saying "Couldn't sign in"
The problem is Android System Webview, it's not a system app in this rom and when you reset your phone it deletes it, happened the same to me, I had to go to a huawei center, they menaged to skip the initial setup and I've installed the apk from apk mirror. Without this app the phone can't login in your google account, so if you don't install it your gapps won't work
Maxai94 said:
The problem is Android System Webview, it's not a system app in this rom and when you reset your phone it deletes it, happened the same to me, I had to go to a huawei center, they menaged to skip the initial setup and I've installed the apk from apk mirror. Without this app the phone can't login in your google account, so if you don't install it your gapps won't work
Click to expand...
Click to collapse
Hello,
does ist really work? Is it just installing the androidsystemview.apk and the phone works fine again?
huawei p9 lite bricked ...please i need a help
my phone stoped in fastboot...
phone locked
frp lock
i can´t enter on recovery mode and he not pass the huawei icon ...
please i need help
i do not connect phone to pc ....
contact me to solve the problem
I'm having exact problem with my mate 8 NXT-L09, after i had to factory reset when update from firmware finder failed. Anyway to bypass this problem? Do you have a way of add Android System View into the mate 8 during the bootup process. I love this mate 8 phone and 5 days now i has been torture.
logjam said:
I'm having exact problem with my mate 8 NXT-L09, after i had to factory reset when update from firmware finder failed. Anyway to bypass this problem? Do you have a way of add Android System View into the mate 8 during the bootup process. I love this mate 8 phone and 5 days now i has been torture.
Click to expand...
Click to collapse
Reflash the rom you were on using the "dload" method
dariomrk said:
Reflash the rom you were on using the "dload" method
Click to expand...
Click to collapse
Sorry, dont have the previous ROM, I boiught it off someone and they probably did the first update. The factory reset should reset to huawei original but i think this is where my problem sits.
HARDWARE VERSION=NEXT_L09_VN2
BOOTLOADER VERSION=NXT-C900B120_FASTBOOT
KERNEL VERSION=NXT-C900BB140_BOOT
AP VERSION=NXT-C900B140_SYSTEM
CP VERSION=21.750.08.00.010(balong)
Parameter Version:
P-00.00.000 G-17.V271.371 E-40.01.000
does anyone have an international rom for this or any version that can work.
The way i was able to factory reset was
1. going to huawei site. "consumerDOThuaweiDOTcomSLASHjmSLASHsupportSLASHdownloadsSLASHindexDOThtm"
change slash to / and dots to .
2. Select options for your phone, mine was NXT-L09. Will show "HUAWEI Mate 8 Firmware(NXT-L09, Android 6.0, EMUI 4.0, C605B100, Latin America, Channel-Others)"
3. Download, extract onto sdcard in dload folder, restart phone using vol up & vol down & power.
4. phone will complete boot restart but will then loop the boot process.
5. Do factory reset again
6. After huawei logo, different options show and you are then ok to proceed to login to your google account and setup refreshed phone.
Now on NXT-L09C900B100 build, if anyone has nougat rom for this, please share.
For future reference, if anyone gets stuck with this on P9 lite, indeed the instructions provided by Huawei point to VNS-L11C432B161, which doesn't include Android webview and therefore initial setup cannot proceed. The solution is to flash B210 on top of B161:
update.hicloud.com:8180/TDS/data/files/p3/s15/G1164/g104/v80562/f1/full/update.zip
which allows you to pass setup as the bug has been fixed. No root/unlock/twrp required.
My Nexus 6p was definitely one of the batches that should not have passed QC... soft power button, phone shutting down with plenty of battery left and today all of a sudden, while I was using the phone, phone restarts and get stuck in a bootloop...
Phone is not rooted and the bootloader locked... its out of warranty but I called google support anyway and they directed me to Huawei .. luckily, they will fix it for free..
IF you are having the same problem, call google up and hold them accountable for this bull****
Same deal here but i bought my 6p from best buy along with geek squad protection plan. Rather than send me another 64gb 6p, they've given me a gift card for the price at the time of purchase. At the moment only 32gb versions are available on best buy dot com. I'm not totally opposed to the 32gb version but I'm not excited about it. It took 3 days from the time I submitted my RMA request to get an email telling me this gift card b.s.
I haven't returned anything yet. Not sure what to do. I really liked that phone.
i had my first bootloop today. i just did a force restart and it booted normal. should i be concerned ?
ps.
phone is only 2 weeks old, and with stock ota update 7.1.1 (rooted)
puddi said:
i had my first bootloop today. i just did a force restart and it booted normal. should i be concerned ?
ps. phone is only 2 weeks old, and with stock ota update 7.1.1 (rooted)
Click to expand...
Click to collapse
I wouldn't be. Sounds like you are unlocked and rooted. Just keep a good backup on your PC (including EFS) and enjoy your phone.
puddi said:
i had my first bootloop today. i just did a force restart and it booted normal. should i be concerned ?
ps.
phone is only 2 weeks old, and with stock ota update 7.1.1 (rooted)
Click to expand...
Click to collapse
Rooted or not and having a backup or not won't fix this unfixable bootloop. I have one in my possession I'm trying to restore and nothings working. Random reboots a week prior to it going into this bootloop. I've done a bunch of research and it's not good.
thesparky007 said:
My Nexus 6p was definitely one of the batches that should not have passed QC... soft power button, phone shutting down with plenty of battery left and today all of a sudden, while I was using the phone, phone restarts and get stuck in a bootloop...
Phone is not rooted and the bootloader locked... its out of warranty but I called google support anyway and they directed me to Huawei .. luckily, they will fix it for free..
IF you are having the same problem, call google up and hold them accountable for this bull****
Click to expand...
Click to collapse
Do you have the Huawei contact info? I have tried to go through the online support but I have yet to hear anything in a number of days. Same problem here, bootloop out of no where.
galakanokis said:
Do you have the Huawei contact info? I have tried to go through the online support but I have yet to hear anything in a number of days. Same problem here, bootloop out of no where.
Click to expand...
Click to collapse
Call them here 1-888-5HUAWEI
thesparky007 said:
Call them here 1-888-5HUAWEI
Click to expand...
Click to collapse
Thanks, much appreciated.
I just went through the same thing. Waiting on the RMA box to arrive so it can be sent back.
Sent from my Nexus 6 using XDA-Developers Legacy app
Same here...happened just this morning. I can't get into recovery and I can ONLY boot into bootloader. I am on full stock with a locked bootloader running 7.1.1. I got off the phone with a Huawei rep and she stated it could be due to a Google update and that they will try and downgrade it on their end. Strange cause I was already running the latest 7.1.1 (unless a new update was released his morning).
Here's what I tried to no avail:
-unlocked bootloader and tried to flash stock rom/recovery
-tried flashing custom recovery (twrp)
-tried booting into temp customer recovery (twrp)
-tried flashing 7.0 stock
I have re-locked the bootloader and will have to send it in. What a real bummer, I have managed to get out of a softbrick (unless this device is truly bricked ???) on many, many device since the T-Mobile G1, but I am at wits end with this device.
Going through the RMA process now, thanks again for the number.
I have heard it mentioned that flashing back to 6.0.1 might work, has anyone tried? I did flash all the way back to 7.0 with no luck.
tried flashing back to 6, 6.01 and 7.0 but it still persists. get it exchanged or repaired
It's now several phones a day... At what point does either Huawei or Google fess up to root cause? The one question I have is are all of these hard bricks on phones running nougat??
Sent from my Nexus 6 using XDA-Developers Legacy app
uzi132 said:
Same here...happened just this morning. I can't get into recovery and I can ONLY boot into bootloader. I am on full stock with a locked bootloader running 7.1.1. I got off the phone with a Huawei rep and she stated it could be due to a Google update and that they will try and downgrade it on their end. Strange cause I was already running the latest 7.1.1 (unless a new update was released his morning).
Here's what I tried to no avail:
-unlocked bootloader and tried to flash stock rom/recovery
-tried flashing custom recovery (twrp)
-tried booting into temp customer recovery (twrp)
-tried flashing 7.0 stock
I have re-locked the bootloader and will have to send it in. What a real bummer, I have managed to get out of a softbrick (unless this device is truly bricked ???) on many, many device since the T-Mobile G1, but I am at wits end with this device.
Click to expand...
Click to collapse
You aren't alone obviously. These phones seem to be little time bombs where the boot loop issue is concerned. Mine goes into bootloops every time I flash an update or new ROM or attempt to restore a backup. I expect to hardbrick this phone at some point. It just hasn't happened yet.
Completely forgot about this thread. Huawei swapped out my motherboard with a 128 Gb (I had sent a 64 Gb). I actually quite happy my phone bricked itself. Haha
My 6p started rebooting last night and no matter what I did, couldn't get it to boot. Only bl mode worked. This thing has been one problem after another, so I went and got an iPhone this morning. Maybe one day Google will finally start making products that last more than one year, but hasn't happened yet and I'm tired of it.
andrewnelson23 said:
My 6p started rebooting last night and no matter what I did, couldn't get it to boot. Only bl mode worked. This thing has been one problem after another, so I went and got an iPhone this morning. Maybe one day Google will finally start making products that last more than one year, but hasn't happened yet and I'm tired of it.
Click to expand...
Click to collapse
On the same boat. Mine's stuck on bootloop, no recovery. 1 year is pretty good considering I've only had the device for 3 months...
Nexus 6p here in the UK, Got the OTA update yesterday and it caused crashes immediately. Had two crashes when it immediately rebooted and seemed ok. A third one soon followed and got stuck in a boot loop, a few minutes after it fixed it self and seemingly working fine. An hour later i was playing a game and it just locked, screenfroze and a buzzing noise from the speakers before going into a boot loop. Left it for a few hours while at the cinema and nothing.
Bought directly from Google and still under warranty. Interestingly though, i bought my 6p in March 2016, I then had to RMA it a few months later as the USB C port randomly broke I will be doing my second RMA in less than a year. When checking my IMEI the google support operative actually stated I was under warranty till August 2018. So a 30 month warranty. Got a new one coming out so if anyone develops this problem give them a ring.
New phone received, sent old one off. Checked it just before i did, still stuck in boot loop.
Narom88 said:
New phone received, sent old one off. Checked it just before i did, still stuck in boot loop.
Click to expand...
Click to collapse
That's way too common with this phone. Thinking about moving on to something else.
Hello,
My dad bought a samsung s5 duos about 2 years ago, recently it started to hang and freeze then it went into a bootloop. I have tried flashing through ODIN the firmware but I cant get the phone to boot.
Its stuck now on recovery booting in blue at the boot screen. I tried flashing twrp through odin and using the option Emergency software recovery and initialization in Smart Switch, but both options gave me the same result.
Any help/guidance would be truly appreciated.
Try to search to the latest MM bootloader and modem and flash it by odin
Sent from my SM-A520F using Tapatalk
www.sammobile.com/firmwares go there, download the latest tar.md5 for your phone, flash it in Odin. its a super slow d/l, but it s the original source, directly from samsung
heres your specific device link
https://www.sammobile.com/firmwares/database/SM-G900FD/
Thanks for the help guys. I took it to a shop and had it fixed, turns out it was a hardware issue not software.
exhaler said:
Thanks for the help guys. I took it to a shop and had it fixed, turns out it was a hardware issue not software.
Click to expand...
Click to collapse
sorry for your issue man. hardware issues suck and are beyond the ususal help of xda (software, flashing installing etc etc) glad you got it rectified tho
sm-g900fd in reboot loop and stuck with recovery booting
exhaler said:
Thanks for the help guys. I took it to a shop and had it fixed, turns out it was a hardware issue not software.
Click to expand...
Click to collapse
Hi,
I'm new to the forum and have a similar problem with my phone. I've used odin and the latest firmware, cleared cache, factory reset, new battery, etc. But seems to just be getting worse. Did they tell you what the hardware problem was?
mmolnar said:
Hi,
I'm new to the forum and have a similar problem with my phone. I've used odin and the latest firmware, cleared cache, factory reset, new battery, etc. But seems to just be getting worse. Did they tell you what the hardware problem was?
Click to expand...
Click to collapse
Hello, they didn't tell what the issue was unfortunately.
Hi,
to start with I needed to downgrade my asus from Android 6.0 to factory version, and I didn't expect, that casue some problems, probably i ****ed up something on the way.
The situation is, i erased system, flashed a WW-12.8.5.172 and after rebooting phone freezed od loading screen. After 0.5h i gave up and wanna return to latest distribution, but another issue occured, neither recovery mode work nor fastboot could load another firmware.
Have someone had same or alike problem? Or know how to fix this mess.
Thanks for all response in advane