Related
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
i don't know. i just know my dog ate mine and i'm now in the market for a new screen, so if you don't get it working sell me the unit and get some money for yourself to purchase a new one =D
or you could google the disassembly instructions and try unplugging the battery, not very hard to do. could be of .. some help perhaps?
I would definitely take you up on your offer, but i'm still under warranty.
However, I would still like to have my original, and figure out what is going on and why it happened.
Ideas?
Thank you.
similar problem were solved
Hi! I might have read about similar problem solved on USB host mode here http://forum.xda-developers.com/showpost.php?p=23475998&postcount=131
That's it, thanks so much.
if it help
if it helps let them know in the tread that you had same problem. they are wondering whether it is due to host mode
[N2E]: After automatic update to 1.1, Nook Touch Screen absolutely DEAD--Nothing Work
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Identical problem.... and no fix..
It is a shame you got no solution for this. and the worst, you are not the only one... it happened exactly the same with my Nook ST....
Hopeless...
Machiavelli_The_Man said:
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Click to expand...
Click to collapse
The factory restore does not actually fix every possible problem with your Nook.
If your Nook responds at all, try to boot it up on an SD card like ClockworkMod or noogie.
At least that way you can see what is happening.
The partitioning might have become corrupted which the "factory restore" does not touch.
If no response with anything, try disconnecting the battery.
You might also try booting over USB using the techniques in rooting the new white glow.
Hello I was wondering if I'm just screwed I bought 2 nook simple touch, one for me and one for a present to my mother for her birthday on march 16. I bought them at best buy for $40 a piece on January 30. I used mine and was perfect but when I tried to set up my mom it wouldn't load the license agreement, always got stuck or reboot or something, so I loaded cwm on an sd card just to play around, tested on my nook and was fine, then put it on my moms nook booted once then I didn't press anything and turn it off then I load the image but when I tried to boot again it got stuck on the load screen and wont do anything, no reset sequence will work with the sd card on or off the other nook boots with this sd card. at the end I exchanged with my mom she is happy with her nook an I have a useless unit do you think they will exchange it I didn't rooted it or did anything to it but has the n cwm splash on screen forever. I'm in Costa Rica right now and wont return home until May do you think I'll might be able to exchange it or should I just try to repair it.
I'm glad that your mother got the working one!
You say that that one will boot on your CWM SD card, but yours won't?
It may be hard to get your unit exchanged with a conspicuous screen on it, even if it's not your fault.
When you plug it into your desktop is there any indication of a new USB device found?
If it's charged and no amount of the power button gets a reaction, I'd open it up.
any news???
Hi endor43, same problem here, have been able to find any solution?
endor43 said:
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
Click to expand...
Click to collapse
There are times when a Nook gets in a mode where it won't accept a charge.
Opening it up and disconnecting the battery for a minute might fix this.
endor43 said:
That's it, thanks so much.
Click to expand...
Click to collapse
When this worked for you did the light turn orange right when you plugged the battery back in? I just took the battery out, plugged the nook into a charger, and with it plugged in plugged the battery back in and the light stays green the whole time yet I'm not able to use the nook at all.
My nook second generation is not responding to my touch I tried everything to get it to work and I eventually got it to completely power of what if it does not work when I turn it on what should I do
It could be power/battery problems.
Check to see if it makes itself known when the USB is plugged in.
If it reacts at all, that's an indication of life.
I'm usually good at recovering my devices since I've had various Android devices since 2010. I'm stuck with how to recover my Shield since it doesn't have a physical buttons. How can I boot directly into the bootloader or recovery? I've done it a few times by accident by rubbing my finger across the power button but can't figure out how to do now. ADB or Fastboot won't detect it at all, I just get a black screen and my TV says "no output".
I had rooted my Shield but kept the stock OS and had TWRP installed but saw no use for root. The 1.4 OS update had been sitting on my homescreen for weeks so I finally decided to revert back to stock and upgrade. I flashed the stock bootloader via fastboot and then flashed the system image but didn't touch userdata. After booting up some things would be goofy (Netflix would get to either 25% or 99% and the audio would play but the video would be stuck on the loading screen, Grid streaming would load the game but would display a green screen but the audio would play in the background) but I didn't want to wipe it yet because I didn't backup Kodi yet.
I saw that there was a 2.0 OS update available and I knew it should work now since I had the stock recovery so I downloaded it and applied it, it verified the image and then rebooted to the stock recovery and proceeded to flash the image. It got about 99% (or maybe 100% done, I wasn't paying attention) and then next thing I notice I just saw a black screen. I thought maybe it was upgrading something or reinitializing something so I waited about 5 minutes and still nothing. Rebooted and got the same thing.
Anyone know if this is recoverable or should I just RMA it?
I'm in the same boat. I was running pure stock from day one (only bought this thing two weeks ago).
After installing 2.0 update last night, the device powers on (green light) but no signal from HDMI. Tried another TV and bypassed receiver (as per forum suggestion).
Computer does not detect when connected with USB. Tried to do HW boot into recovery, does not seem to work.
I have started the RMA process but I'm still trying to get this thing to boot into recovery.
Seems like this has happened to a few other users also over at the geforce forums.
try to reflash it with nvidia images.
if you cant boot to fastboot try this.
HW method:
- Disconnect power cable
- Insert USB OTG cable and make sure to connect other end to a host PC
- Connect power cable to SHIELD
- Quickly start pressing power button for ~3 seconds
- Do not hold the button and connect power supply afterwards
- HDMI TV should be always connected to SHIELD
Alternative method:
- Perform software shutdown on SHIELD by holding Power button for 10 seconds
- Connect USB OTG cable to SHIELD
- Start pressing power button for 3 seconds
- HDMI TV should be always connected to SHIELD
brando56894 said:
Seems like this has happened to a few other users also over at the geforce forums.
Click to expand...
Click to collapse
I did the RMA, only took a few days. The new unit came and auto-updated to 2.0. It worked fine.
I spoke with support today regarding the update, they had this to say;
[12:51:41 PM] : Only few devices, which already had some issues, got bricked with 2.0 update. This was already predicted by NVIDIA, just to get those devices replaced for the customers.
[12:52:45 PM] : Few devices had some hardware issues, but they were working fine. To make that issue prominent and get them detected and to replace them, NVIDIA has released 2.0 update.
[12:53:34 PM] : For other devices, 2.0 update will add many new features and will boost the performance. But for those lot, it will brick them
[12:55:38 PM] : It was a strategy from NVIDIA to provide perfect devices to our customers
Click to expand...
Click to collapse
Take that with a grain of salt of course.
Defective is defective I guess... the RMA was fast at least.
So they bricked the defective ones on purpose just to get them out of use?
I'm in the process of RMAing mine now, they want a lot of information hahaha
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.
As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.
-> Unplug all the cables and keep the device off for good 2-3 minutes.
-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.
-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.
-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.
-> See if the ATV displays any output.
I just got my replacement unit, so I'm good. I have two shield controllers now
brando56894 said:
I just got my replacement unit, so I'm good. I have two shield controllers now
Click to expand...
Click to collapse
Sent from my SM-G925K using XDA Free mobile app
bunny0007 said:
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.
As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.
-> Unplug all the cables and keep the device off for good 2-3 minutes.
-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.
-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.
-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.
-> See if the ATV displays any output.
Click to expand...
Click to collapse
Where or from which sources you get this tutorial information?
Sent from my SM-G925K using XDA Free mobile app
visitor29 said:
Where or from which sources you get this tutorial information?
Sent from my SM-G925K using XDA Free mobile app
Click to expand...
Click to collapse
Nvidia tech chat support, before they made a rma on my box.
But just got my replacement box today
How hard was it to get a replacement? I am afraid to do anything to mine. Asked nvidia if unlocking the bootloader or rooting the device voids the warranty since they show you how on their website. Their response was that doing either allows them to reject your return under warranty. Just looking for anyones input on their encounter with doing a rma if something should happen.
You may have screwed yourself over by telling them that you did that. I had mine rooted and unlocked also, except mine was unrooted when it bricked itself but the bootloader was still unlocked. I made not mention of rooting/unlocking and it was extremely simple to get a replacement.
No mine is still stock. Just received a replacement from amazon since it bricked itself doing the 2.1 update. Was just wondering what they had to say about the situation. Was consindering flashing the 2.1 full rom, but was worried what would happen if it bricked and had to do a rma. Would not say anything to them about unlocking the bootloader or flashing it. Was wondering if they could detect if anything was modified on it since I see everyone gets a black screen and can't access the console with fastboot. Do they have some way of accessing the system or are they also locked out like we are? Just want to be sure I can get a rma if something happens. A $300 Pro model is a lot to screw up. Support was great to work with, but didnt get as far as a rma since it was still in amazon's 30 day return window. Got a new one in 2 days since I have prime. I just asked what there policy was and not mentioned anything about a bad console.
---------- Post added at 06:13 PM ---------- Previous post was at 06:07 PM ----------
Its just a shame that they offer the tools for developers, but turn around and say that it voids the consoles warranty.
I'm sure they are able to use a UART bridge (serial console) to get into it but I doubt they care enough, like I said mine had an unlocked bootloader but I haven't heard anything back from them yet regarding it.
OMG I fell to their trick to brick my device.... I just did my RMA today, they asked me to do alot things; speed test, model number, turn off, unplug power and hdmi, hold power for 30 sec, plug in power for 2-3 mins, plug in hdmi, then found out no signal on my screen...I assumed it's brick now. i attempted to revive the unit but it doesn't seem to work... Then they had me filled out form, provide snapshot of p/n and s/n numbers... and send them my invoice of purchase.
every time it gets new firmware it loses netflix 4k and this is the fix for it
bunny0007 said:
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.
As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.
-> Unplug all the cables and keep the device off for good 2-3 minutes.
-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.
-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.
-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.
-> See if the ATV displays any output.
Click to expand...
Click to collapse
Hello everyone!
I was using the Shield (pro model, 500gb) and suddenly it won't respond to the remote control. I turned the Shild off and then tried to turn it on, but it won't. When I try to turn it on the shield button turns green but only for 1 second and then turns off. Nothing is displayed on the TV. I have tried many times turning on the Shield and it only turns green the button for one second and then turns off.
I have tried the instructions provided here, but to no avail: http://support-shield.nvidia.com/android-tv-user-guide/index.htm#t=Reset_SHIELD.htm
Has anyone encontered this issue and resolved it? Don't know how to recover my device now
Thanks a lot for your help!
Best regards,
David.
austmathr said:
Hello everyone!
I was using the Shield and suddenly it won't respond to the remote control. I turned the Shild off and then tried to turn it on, but it won't. When I try to turn it on the shield button turns green but only for 1 second and then turns off. Nothing is displayed on the TV. I have tried many times turning on the Shield and it only turns green the button for one second and then turns off.
I have tried the instructions provided here, but to no avail: http://support-shield.nvidia.com/android-tv-user-guide/index.htm#t=Reset_SHIELD.htm
Has anyone encontered this issue and resolved it? Don't know how to recover my device now
Thanks a lot for your help!
Best regards,
David.
Click to expand...
Click to collapse
Im not a expert in this sphere, but according your written the power button on Shield not lights and this happened without your interfering, my guessing and opinion sounds like you have hardware problem, this symptoms not sounds like software. Try this one and or not I would go sending back by warranty!
https://youtu.be/2AzHF-uNiY8
Izsūtīts no manas Nokia 3310 используя бесплатную xda app
---------- Post added at 10:57 AM ---------- Previous post was at 10:55 AM ----------
austmathr said:
Hello everyone!
I was using the Shield and suddenly it won't respond to the remote control. I turned the Shild off and then tried to turn it on, but it won't. When I try to turn it on the shield button turns green but only for 1 second and then turns off. Nothing is displayed on the TV. I have tried many times turning on the Shield and it only turns green the button for one second and then turns off.
I have tried the instructions provided here, but to no avail: http://support-shield.nvidia.com/android-tv-user-guide/index.htm#t=Reset_SHIELD.htm
Has anyone encontered this issue and resolved it? Don't know how to recover my device now
Thanks a lot for your help!
Best regards,
David.
Click to expand...
Click to collapse
...and BTW you have 16gb or 500gb console?
Izsūtīts no manas Nokia 3310 используя бесплатную xda app
I have a pro (500gb) model. Thanks, I'm going to try this and report back my findings.
Thanks!
Hello again!
I tried what is mentioned on the video but it does not enter into bootloader. The video mentions to press the nvidia button two times and in the first time the green light keeps on. In my case, when I press the first time, even if I keep pressing, the green light just turns on for 1 second and goes off. The second time it is the same, and actually nothing happens
Anyone has encountered this issue?
thanks!
Did you manage to eventually get this sorted?
I have an almost identical problem; the remote for my SATV Pro stopped responding, mid-session, one day.
I had to pull the plug and it would no longer boot, thereafter.
The light will stay on indefinitely, it seems - I left it on overnight to test.
It won't enter the bootloader menu, either; if I hold the power button for 6 seconds, the light switches off and I can still hear the harddrive.
when trying the push button method do not forget,the USB and HDMI should be plugged to each device before start. me I just press for start then I instantly press again and hold,works well .
Did you figure out what happened and if there is a fix for this? My Nvidia Shield Pro is having the exact issue and unfortunately my unit is a month over the warranty period =(.
Same light flash for a second after power, but nothing after. I'm thinking it must be a hardware issue, but how to troubleshoot it? Wish an nVidia engineer would help out.
My 2015 Shield 16GB went dark today and I have the LED on for 6-10 seconds after replugging, and then it shuts itself off. I only see the green Shield logo for few seconds. Tried going into bootloader, but there it too shuts down after few seconds...
same her mine just gave up.
Was Shield Experience 8.2.1 recently released or am I just seeing it now for some reason? Maybe that's what caused your problems?
edit: seems like there are issues with the TV trying to go from 7 directly to 8.2.1. See the sticky:
https://www.nvidia.com/en-us/geforc...ield-experience-upgrade-821released-11162020/
after one night unplugged i got it booting again and it run for about 10 minutes or so.
efter that i have now tried toapply new cooling paste and even tried with another power adapter, but noting seems to help so far.
and as some one else up there said, i can still hear the hdd spin
A very similar thing has happened to me but maybe my difference can shed light on this issue?
I was cleaning (sweeping specifically) and accidentally turned the shield on. I pressed the touch button on the front of the shield to put it back to sleep and I then heard a *pop* sound. After that the shield will only turn on for a second, the green light will come on for a second and then it will switch off.
I opened it up (pretty easy with just my finger nails even) and I can hear sounds coming from the mainboard when I plug it in, like it's still receiving power even though it wont turn on.
I have little to no experience repairing electronics but my assumtion is I discharged enough static to blow the power button board on the front of shield unit.
Also to add, the shield unit will not respond to the inputs of a controller or a keyboard that has been paired with it.
I identified the infinitesimally thin wires that connect the touch power button to the main board but they dont seem to be damaged themselves - I plugged the power supply in while each side was disconnected and the shield unit turned on when I reconnected the wires.
I'm going to assume that if I can replace the power button board on the front of the unit it will work again but I'm not sure and cant be sure unless I can get a spare part.
Or maybe I should just take it to a repair shop?
Has anyone managed to get their unit working properly after this specific issue.
Side note: it's strange how many others have this exact same issue in this exact month isnt it?
Just following up a little bit.
I got a new power supply from Ebay to see if that would make a difference.
It did not - the power supply is not the issue.
Oh just to add - I tried cloning the original drive but I was still able to read it on my computer and the drive-clone didn't change the outcome so that wasnt the issue either.
overdrivepower said:
Just following up a little bit.
I got a new power supply from Ebay to see if that would make a difference.
It did not - the power supply is not the issue.
Oh just to add - I tried cloning the original drive but I was still able to read it on my computer and the drive-clone didn't change the outcome so that wasnt the issue either.
Click to expand...
Click to collapse
I turned mine off at the device last night and, pop, a huge static discharge from my finger. My Shield now exhibits the same behavior as everyone else in this thread.
Just wondering if you or anyone else every figured out a fix? Possibly blow fuse or capacitor in the power circuitry?
No change in status.
I'd like to still fix mine but I ended up buying a mini PC, which is a million times better than a proprietary-hardware device.
It's not locked down like an android only device (even though it runs on win10) and I can do much more with it than just watch movies and play android games/apps.
Anyway if anyone else can find a solution to this that'd be great.
D
DreadfulDrummer said:
Did you manage to eventually get this sorted?
I have an almost identical problem; the remote for my SATV Pro stopped responding, mid-session, one day.
I had to pull the plug and it would no longer boot, thereafter.
The light will stay on indefinitely, it seems - I left it on overnight to test.
It won't enter the bootloader menu, either; if I hold the power button for 6 seconds, the light switches off and I can still hear the harddrive.
Click to expand...
Click to collapse
Did you remember to connect it to a PC via USB first?
Cause if not... Well theres your first problem.
Same here, stuck at circles........
Nvidia Shield TV Pro 16GB 4K HDR
All right guys, I'm back with the following steps
If you own a SHIELD Controller
• Unplug SHIELD TV.
• Connect SHIELD controller to SHIELD TV with a USB cable (use port closest to HDMI).
• While holding the A and B buttons at the same time, connect power to SHIELD TV.
If you do not own a SHIELD controller
• Unplug SHIELD TV.
• Connect a USB keyboard directly to SHIELD TV (use port closest to HDMI)
• While holding the "A" and "B" keys down at the same time, connect power to SHIELD TV.
• Once you enter Fast Boot mode, on the keyboard use the "X" and "Y" keys to navigate the menu and "A" to select
Use the X and Y buttons on the controller to move to "Boot recovery kernel".
3. Press the A button to select "Boot Recovery Kernel".
4. You may see the dead Android robot on screen. This is expected behavior. If so, press B button on the controller.
5. You will see Android Recovery Menu.
6. Use the X and Y buttons on the controller to move to "wipe data/factory reset".
7. Press the A button to select "wipe data/factory reset".
8. After process select "reboot system now".
8. SHIELD will boot to home screen.
Do the factory reset
It will bring you back to recovery
Select "Continue"
device will process and reboot like new
Hope this works....ENJOY
It did for me
I received the above info while chatting with Nvidias tech support
A couple of days ago I tried to switch on my Nexus Player after not using it for some time but there was not picture. I rebooted it but still nothing on the TV, so I thought maybe it had received an OTA update and got bricked, so I have tried to flash the latest factory image and have found that, although the process seems to finish OK, there's still no picture on the TV.
Has somebody faced this issue?. Could it be a hardware failure (maybe the HDMI output)?.
Thanks.
I have the same issue
Mine had a similar issue. It only showed the google logo for a few seconds after power on and then the screen turned black. It turned out that a pin of the HDMI connector was bent back and made contact with the connector housing.
My phone is Moto G4+ -
Indian Version
Android 7.0 (June Security Update installed)
32GB ROM / 3GB RAM
Black Variant
Bought online on amazon.in
My 1 year warranty expired on 18 July 2017.
I update to the June security update last week. Everything was going fine.
Today when my phone was charging (was around 50%), I opened WhatsApp to check my messages. As I reading my messages the whole screen got an "RED" overlay. And most of the things in the background became black but I was still able to see behind the overlay. Also there was a small "BLUE" circle in the middle above the overlay. I have taken a screenshot of it but can't post it (read further to know why). After taking the screenshot the phone was unresponsive to all inputs, nothing worked. Then it switched off. The following things I have tried till now to start it:-
1. Normal turn on (pressing the power button)
2. Forced turn on (pressing power button for more than 2 minutes while charging)
3. Boot in recovery (power button and volume down for approx 5 seconds)
I tried all the methods while charging and while not charging.
The phone is not giving any response. It dose not even turn the screen on (and I know the screen was off not just the backlight on and blank screen). The only respone is IT VIBRATES EVERY 2-3 minutes (do not know the exact interval) . It has been going on continuously. The LED (near the fingerprint scanner) is not turning on too.
I have never done or tried to root, unlock the bootloader, etc.
All my apps were installed from the Play Store except for "Terrarium Tv" (https://terrariumtv.com/).
I connected the phone to my laptop, it detected it as "Moto G4", I tried to open it but the laptop was not able to mount it. I tried after some time and now the laptop dosen't even detect it.
ADPL said:
My phone is Moto G4+ -
Indian Version
Android 7.0 (June Security Update installed)
32GB ROM / 3GB RAM
Black Variant
Bought online on amazon.in
My 1 year warranty expired on 18 July 2017.
I update to the June security update last week. Everything was going fine.
Today when my phone was charging (was around 50%), I opened WhatsApp to check my messages. As I reading my messages the whole screen got an "RED" overlay. And most of the things in the background became black but I was still able to see behind the overlay. Also there was a small "BLUE" circle in the middle above the overlay. I have taken a screenshot of it but can't post it (read further to know why). After taking the screenshot the phone was unresponsive to all inputs, nothing worked. Then it switched off. The following things I have tried till now to start it:-
1. Normal turn on (pressing the power button)
2. Forced turn on (pressing power button for more than 2 minutes while charging)
3. Boot in recovery (power button and volume down for approx 5 seconds)
I tried all the methods while charging and while not charging.
The phone is not giving any response. It dose not even turn the screen on (and I know the screen was off not just the backlight on and blank screen). The only respone is IT VIBRATES EVERY 2-3 minutes (do not know the exact interval) . It has been going on continuously. The LED (near the fingerprint scanner) is not turning on too.
I have never done or tried to root, unlock the bootloader, etc.
All my apps were installed from the Play Store except for "Terrarium Tv" (https://terrariumtv.com/).
I connected the phone to my laptop, it detected it as "Moto G4", I tried to open it but the laptop was not able to mount it. I tried after some time and now the laptop dosen't even detect it.
Click to expand...
Click to collapse
This maybe is the hardware issue bro .because it should get detected in PC eitherway
ADPL said:
My phone is Moto G4+ -
Indian Version
Android 7.0 (June Security Update installed)
32GB ROM / 3GB RAM
Black Variant
Bought online on amazon.in
My 1 year warranty expired on 18 July 2017.
I update to the June security update last week. Everything was going fine.
Today when my phone was charging (was around 50%), I opened WhatsApp to check my messages. As I reading my messages the whole screen got an "RED" overlay. And most of the things in the background became black but I was still able to see behind the overlay. Also there was a small "BLUE" circle in the middle above the overlay. I have taken a screenshot of it but can't post it (read further to know why). After taking the screenshot the phone was unresponsive to all inputs, nothing worked. Then it switched off. The following things I have tried till now to start it:-
1. Normal turn on (pressing the power button)
2. Forced turn on (pressing power button for more than 2 minutes while charging)
3. Boot in recovery (power button and volume down for approx 5 seconds)
I tried all the methods while charging and while not charging.
The phone is not giving any response. It dose not even turn the screen on (and I know the screen was off not just the backlight on and blank screen). The only respone is IT VIBRATES EVERY 2-3 minutes (do not know the exact interval) . It has been going on continuously. The LED (near the fingerprint scanner) is not turning on too.
I have never done or tried to root, unlock the bootloader, etc.
All my apps were installed from the Play Store except for "Terrarium Tv" (https://terrariumtv.com/).
I connected the phone to my laptop, it detected it as "Moto G4", I tried to open it but the laptop was not able to mount it. I tried after some time and now the laptop dosen't even detect it.
Click to expand...
Click to collapse
Hold down power and volume down for 2-5min if it booting into bootloader if it doesn't boot it may be a hardware issue
Sent from my Moto G4 Plus using Tapatalk
BlackBeats said:
Hold down power and volume down for 2-5min if it booting into bootloader if it doesn't boot it may be a hardware issue
Sent from my Moto G4 Plus using Tapatalk
Click to expand...
Click to collapse
Gave no response, tried that.
ADPL said:
Gave no response, tried that.
Click to expand...
Click to collapse
Use the old twrp your new twrp might be corrupted
If nothing works then flash the stock rom
Using adb
Sent from my Moto G4 Plus using Tapatalk
BlackBeats said:
Use the old twrp your new twrp might be corrupted
If nothing works then flash the stock rom
Using adb
Sent from my Moto G4 Plus using Tapatalk
Click to expand...
Click to collapse
Bootloader is not unlocked. Never rooted so TWRP dosent come in the picture.
ADPL said:
Bootloader is not unlocked. Never rooted so TWRP dosent come in the picture.
Click to expand...
Click to collapse
June update (14-8) has killed a lot of Athene. Sorry. A warning to others to stay away from this update. Stick with March Security Update ROM 14-4. If under warranty, send it in ASAP.
HueyT said:
June update (14-8) has killed a lot of Athene. Sorry. A warning to others to stay away from this update. Stick with March Security Update ROM 14-4. If under warranty, send it in ASAP.
Click to expand...
Click to collapse
Warranty ended on 18th July, bricked on 20 July
Does it vibrate? what about the LED @ the bottom?
ADPL said:
Warranty ended on 18th July, bricked on 20 July
Click to expand...
Click to collapse
sorry to hear about your phone! there is a high chance that its a hardware problem.
reason_
1. It should be able to get picked up with your Windows / Mac. as QHUSB_Bulk (if your bootloader was damaged)
2. If display was the problem. Connecting to PC should have detected anyway as adb sideloader or Moto Device / Android device.
PS_ try uninstalling moto drivers and reinstalling from **device manager.
jagpreetsinghmatharu said:
sorry to hear about your phone! there is a high chance that its a hardware problem.
reason_
1. It should be able to get picked up with your Windows / Mac. as QHUSB_Bulk (if your bootloader was damaged)
2. If display was the problem. Connecting to PC should have detected anyway as adb sideloader or Moto Device / Android device.
PS_ try uninstalling moto drivers and reinstalling from **device manager.
Click to expand...
Click to collapse
It was a hardware problem, display and motherboard had been shorted.
shubh01608 said:
This maybe is the hardware issue bro .because it should get detected in PC eitherway
Click to expand...
Click to collapse
But terrariumtv.com Not working now, may be https://terrariumtvz.co is working for me