First of all, i live in Bangladesh. I asked a relative of mine who lives in Sweden to buy me this phone. So, there is no way for me to send this phone back to ZTE.
Now let me explain how i got into this huge mess. I installed twrp successfully using this post - https://forum.xda-developers.com/axon-7/how-to/guide-install-twrp-unlock-bl-flash-t3517379
i only followed part A of this post. Then i needed to root. so i tried to flash supersu 2.79 first but failed. Then i tried to flash supersu 2.65 as someone commented that they failed with 2.79 but succeeded with 2.65. However, after flashing supersu 2.65 i soft bricked my phone. i could still access twrp 3.0.2. After a while, i downloaded b08 update.zip and tried to flash it through twrp but failed. then i saw this post - https://forum.xda-developers.com/axon-7/how-to/guide-root-xposed-safetynet-stock-rom-t3530906
and this post - https://forum.xda-developers.com/axon-7/development/recovery-official-twrp-zte-axon-7-t3515715
And tried to update twrp to 3.03. which then hard bricked my phone. now i cannot access anything. when i try to start my phone it shows the zte logo for a second and the whole screen goes blank with the red led.
same thing happens with volume up+power and volume down+power. And there is no way to turn the phone off. So, i waited a whole day for the phone to empty it's battery and tried to boot to edl mode using volume up+down but Qualcomm HS-USB QDLoader does not appear. The only thing i can get to connecting to my computer is handset diagnostic interface.
Now only a brilliant dev can help me. So can someone PLEASE Help me.
Also i've found this post is very similar to my problem https://forum.xda-developers.com/axon-7/help/bricked-a2017g-b03-help-please-t3487635
Update: Fixed using this post >> https://forum.xda-developers.com/ax...ory-brick-repair-manual-t3585898#post71764940
& this >> http://4pda.ru/forum/index.php?showtopic=814221&st=0#entry60102671
Why can't you boot into EDL mode?
That's strange to me...
Did you try another computer to see if it pops up there?
Then try to reflash recovery if you can...
Abiram26 said:
Why can't you boot into EDL mode?
That's strange to me...
Did you try another computer to see if it pops up there?
Then try to reflash recovery if you can...
Click to expand...
Click to collapse
yes i have. but in the device manager, instead of Qualcomm HS-USB QDLoader, Handset Diagnostic Interface appears.
Furthermore, computers does not recognize any adb device when i connect my axon 7
what do i do???
Edit: when i uninstall Handset Diagnostic Interface from device manager and then connect my phone with both volume keys pressed, at first qusb_bulk appears but after automatic installation of hardware software it's Handset Diagnostic Interface all over again
Well I did some Google'ing for you and I guess the things in these threads might be your best bet:
http://www.modaco.com/forums/topic/343587-guide-de-bricking-a-zte-blade/ (same thread-ish on XDA: https://forum.xda-developers.com/showthread.php?t=2163493 )
http://www.modaco.com/forums/topic/337757-update-save-ur-bricked-v880-and-also-the-imei/
However all these methods are not tested with the Axon 7 and seem pretty risky to me...
If I were you I'd send the phone back to Sweden so the relative can send it back to ZTE.
I'm not sure if this falls under the ZTE warranty stuff so they might charge you a bit; anyhow it's still the better option than throwing this phone away I'd say.
I don't think I can really help you here, sorry :s
PS: If you are going to try these risky methods; don't blame me if it goes wrong...
EDIT: You might also want to try to go to the ZTE website and try to get some support from there (customer support, support from the forum/community ther, etc.)
Perhaps they can give you the right tools to unbrick your Axon7
Abiram26 said:
Well I did some Google'ing for you and I guess the things in these threads might be your best bet:
http://www.modaco.com/forums/topic/343587-guide-de-bricking-a-zte-blade/ (same thread-ish on XDA: https://forum.xda-developers.com/showthread.php?t=2163493 )
http://www.modaco.com/forums/topic/337757-update-save-ur-bricked-v880-and-also-the-imei/
However all these methods are not tested with the Axon 7 and seem pretty risky to me...
If I were you I'd send the phone back to Sweden so the relative can send it back to ZTE.
I'm not sure if this falls under the ZTE warranty stuff so they might charge you a bit; anyhow it's still the better option than throwing this phone away I'd say.
I don't think I can really help you here, sorry :s
PS: If you are going to try these risky methods; don't blame me if it goes wrong...
EDIT: You might also want to try to go to the ZTE website and try to get some support from there (customer support, support from the forum/community ther, etc.)
Perhaps they can give you the right tools to unbrick your Axon7
Click to expand...
Click to collapse
:crying::crying::crying::crying:
if only i could boot into edl mode
I don't think your phone is in such a dire condition. I was contacted by @raystef66 only last night. He made the same mistake as you did, trying to flash SuperSU via TWRP on a locked bootloader phone. However, he didn't take all steps you took.
If I were you, I'd try to somehow prevent the PC from automatically installing the ZTE DFU (Diagnostics) driver. You say the device appears to be in EDL mode when you connect it (QUSB_BULK) and then it installs new drivers. Can you somehow cancel that process?
Here's a microsoft guide on how to prevent your PC from automatically installing drivers. Maybe try that and reconnect your device. It might get recognised as QUSB_BULK and then you can restore your stock recovery via the Axon7tool? If you can do that, it shouldn't be a lost cause?
Send me a PM with your Hangouts, let's see if I can help.
Controllerboy said:
I don't think your phone is in such a dire condition. I was contacted by @raystef66 only last night. He made the same mistake as you did, trying to flash SuperSU via TWRP on a locked bootloader phone. However, he didn't take all steps you took.
If I were you, I'd try to somehow prevent the PC from automatically installing the ZTE DFU (Diagnostics) driver. You say the device appears to be in EDL mode when you connect it (QUSB_BULK) and then it installs new drivers. Can you somehow cancel that process?
Here's a microsoft guide on how to prevent your PC from automatically installing drivers. Maybe try that and reconnect your device. It might get recognised as QUSB_BULK and then you can restore your stock recovery via the Axon7tool? If you can do that, it shouldn't be a lost cause?
Click to expand...
Click to collapse
I have tried this, but axon7tool does not recognize any adb device. When i input adb devices command in cmd there is no device. However, it did get recognized as QUSB_BULK after disabling automatic driver installation through group policy. What do i do??
Edit: after seeing this post - https://forum.xda-developers.com/axon-7/help/2017g-dfu-mode-investigation-t3511191
i'm really panicking. "Handset Diagnostic Interface" is DFU mode. "handset diagnostic interface (DFU) (ComX)" i just ignored the DFU part when posting. Does this mean i cannot unbrick my phone???
Please Help
nsabir said:
I have tried this, but axon7tool does not recognize any adb device. When i input adb devices command in cmd there is no device. However, it did get recognized as QUSB_BULK after disabling automatic driver installation through group policy. What do i do??
Edit: after seeing this post - https://forum.xda-developers.com/axon-7/help/2017g-dfu-mode-investigation-t3511191
i'm really panicking. "Handset Diagnostic Interface" is DFU mode. "handset diagnostic interface (DFU) (ComX)" i just ignored the DFU part when posting. Does this mean i cannot unbrick my phone???
Please Help
Click to expand...
Click to collapse
You can make Windows to use the right driver so you will be able to use axon7tool. So if you have problems connecting to your phone as QUSB_BULK, download Zadig to your computer and replace your drivers with WinUSB ones. Open Zadig tool, go to Options and activate List all devices. Then select QUSB_BULK in the drop down control at the top and WinUSB in the lower control. Then click on the button to replace the driver. After this, QUSB_BULK should appear in the Device manager and you should be able to execute axon7tool and flash TWRP 3.0.2-2 signed again and continue with the unlock procedure.
If you have the QUSB_BULK with a warning icon then you need to install the Qualcomm usb driver.
All the answers on how to return to a working state or not falling into a soft brick like yours were just in the thread of the guide you didn't complete. Devices with the Qualcomm Snapdragon 820 are unbrickable. So do not panic, and read the whole thread [GUIDE] [A2017G] Install TWRP, Unlock BL, Flash Custom ROM.
Oki said:
You can make Windows to use the right driver so you will be able to use axon7tool. So if you have problems connecting to your phone as QUSB_BULK, download Zadig to your computer and replace your drivers with WinUSB ones. Open Zadig tool, go to Options and activate List all devices. Then select QUSB_BULK in the drop down control at the top and WinUSB in the lower control. Then click on the button to replace the driver. After this, QUSB_BULK should appear in the Device manager and you should be able to execute axon7tool and flash TWRP 3.0.2-2 signed again and continue with the unlock procedure.
If you have the QUSB_BULK with a warning icon then you need to install the Qualcomm usb driver.
All the answers on how to return to a working state or not falling into a soft brick like yours were just in the thread of the guide you didn't complete. Devices with the Qualcomm Snapdragon 820 are unbrickable. So do not panic, and read the whole thread [GUIDE] [A2017G] Install TWRP, Unlock BL, Flash Custom ROM.
Click to expand...
Click to collapse
My QUSB_BULK is not with a warning sign. And i have already used Zadig.
At first, i couldn't get past DFU mode. But after following @Controllerboy instructions i am able to get QUSB_BULK in my device manager. But it's all the same.
For axon7tool to work the computer has to first recognize my a2017g as a adb device. That's where the problem is. My phone is not being recognized as an adb device. When i use adb devices on cmd there is no listed device. I have already tried this with other computers but the results are the same.
what do i do??
Oki said:
You can make Windows to use the right driver so you will be able to use axon7tool. So if you have problems connecting to your phone as QUSB_BULK, download Zadig to your computer and replace your drivers with WinUSB ones. Open Zadig tool, go to Options and activate List all devices. Then select QUSB_BULK in the drop down control at the top and WinUSB in the lower control. Then click on the button to replace the driver. After this, QUSB_BULK should appear in the Device manager and you should be able to execute axon7tool and flash TWRP 3.0.2-2 signed again and continue with the unlock procedure.
If you have the QUSB_BULK with a warning icon then you need to install the Qualcomm usb driver.
All the answers on how to return to a working state or not falling into a soft brick like yours were just in the thread of the guide you didn't complete. Devices with the Qualcomm Snapdragon 820 are unbrickable. So do not panic, and read the whole thread [GUIDE] [A2017G] Install TWRP, Unlock BL, Flash Custom ROM.
Click to expand...
Click to collapse
My QUSB_BULK is not with a warning sign. And i have already used Zadig.
At first, i couldn't get past DFU mode. But after following @Controllerboy instructions i am able to get QUSB_BULK in my device manager. But it's all the same.
For axon7tool to work the computer has to first recognize my a2017g as a adb device. That's where the problem is. My phone is not being recognized as an adb device. When i use adb devices on cmd there is no listed device. I have already tried this with other computers but the results are the same.
what do i do??
nsabir said:
My QUSB_BULK is not with a warning sign. And i have already used Zadig.
At first, i couldn't get past DFU mode. But after following @Controllerboy instructions i am able to get QUSB_BULK in my device manager. But it's all the same.
For axon7tool to work the computer has to first recognize my a2017g as a adb device. That's where the problem is. My phone is not being recognized as an adb device. When i use adb devices on cmd there is no listed device. I have already tried this with other computers but the results are the same.
what do i do??
Click to expand...
Click to collapse
EDL mode has nothing to do with adb!!!!! adb only connects to recovery or a booted system. fastboot connects to bootloader, and Axon7tool communicates with the EDL bootstrap. In order to use Axon7tool (to flash or backup boot or recovery partitions) your computer has to detect your device as QUSB_BULK. Obviously in that mode adb or fastboot will not find your device in a compatible state.
What can you do?
1. read the whole thread, not just the opening post. As advised.
2. Use Axon7tool to flash the same TWRP 3.0.2-2 you flashed before. It is signed, so the bootloader detects it as a valid ZTE image even when the bootloader is still locked.
3. Unlock your A2017G phone.
4. enjoy flashing and reflashing all the multiple roms, patches, etc.
Oki said:
EDL mode has nothing to do with adb!!!!! adb only connects to recovery or a booted system. fastboot connects to bootloader, and Axon7tool communicates with the EDL bootstrap. In order to use Axon7tool (to flash or backup boot or recovery partitions) your computer has to detect your device as QUSB_BULK. Obviously in that mode adb or fastboot will not find your device in a compatible state.
What can you do?
1. read the whole thread, not just the opening post. As advised.
2. Use Axon7tool to flash the same TWRP 3.0.2-2 you flashed before. It is signed, so the bootloader detects it as a valid ZTE image even when the bootloader is still locked.
3. Unlock your A2017G phone.
4. enjoy flashing and reflashing all the multiple roms, patches, etc.
Click to expand...
Click to collapse
Sir, i don't u understand my problem properly. Let me give u a thorough description.
When i press and hold the power button the phone vibrates shows ZTE logo for less than a second then the screen turns off and the LED turns red.
When i press volume up+power same thing happens.
When i press volume down+power same thing.
And i cannot power off my phone no matter what i do it always stays at that state until the battery is empty.
Then if i press volume up+down at the same time and insert usb red led turn on.
And when i insert the usb in any of these states only one thing appears on my device manager is "Handset Diagnostic Interface (DFU) (ComX)"
But if i Uninstall Handset Diagnostic Interface (DFU) (ComX) from device manager and disable automatic driver installation through group policy then QUSB_BULK appears with a yellow sign.
If i use Zadig to install winusb driver then the yellow sign disappears.
U r telling me to read the whole thread. I have done so. But in DFU mode adb devices command doesn't list any device. If my computer doesn't see my device as an adb device how can i do anything.
I have also tried to use axon7tool -w recovery command since my device is in qusb_bulk mode. But cmd says no device detected.
2017 DFU mode investigation
Bricked A2017G
These posts have given me a big scare. Since no one has been able to recover from the same condition that i am in right now.
That's why i'm asking the help of experts. Please help me.
I have also came to a conclusion myself that if a tool like this Flashing recovery or this ZTE Open Download Mode or maybe this [TOOL][ALPHA] ZTE Warp 4G Unbrick Tool is not developed then this particular Qualcomm Phone is Brickable.
I am saying this because after a good amount of googling i came to know that when qualcomm phones are bricked it goes into emergency download mode which shows as "Qualcomm HS-USB QDLoader 9008" or "Qualcomm HS-USB QDLoader 9006" on device manager. And there are a lot of guides to unbrick from that state. But only old ZTE devices go into "Handset Diagnostic Interface (DFU) (ComX)" mode aka DFU mode.
And there are different guides for different models.
This is why i am panicking and asking for the help of experts. If there was a guide to recover from this state this post wouldn't exist. So if u can, please help.
And sorry for my english, i tried my best.
nsabir said:
Sir, i don't u understand my problem properly. Let me give u a thorough description.
When i press and hold the power button the phone vibrates shows ZTE logo for less than a second then the screen turns off and the LED turns red.
When i press volume up+power same thing happens.
When i press volume down+power same thing.
And i cannot power off my phone no matter what i do it always stays at that state until the battery is empty.
Then if i press volume up+down at the same time and insert usb red led turn on.
And when i insert the usb in any of these states only one thing appears on my device manager is "Handset Diagnostic Interface (DFU) (ComX)"
But if i Uninstall Handset Diagnostic Interface (DFU) (ComX) from device manager and disable automatic driver installation through group policy then QUSB_BULK appears with a yellow sign.
If i use Zadig to install winusb driver then the yellow sign disappears.
U r telling me to read the whole thread. I have done so. But in DFU mode adb devices command doesn't list any device. If my computer doesn't see my device as an adb device how can i do anything.
I have also tried to use axon7tool -w recovery command since my device is in qusb_bulk mode. But cmd says no device detected.
2017 DFU mode investigation
Bricked A2017G
These posts have given me a big scare. Since no one has been able to recover from the same condition that i am in right now.
That's why i'm asking the help of experts. Please help me.
I have also came to a conclusion myself that if a tool like this Flashing recovery or this ZTE Open Download Mode or maybe this [TOOL][ALPHA] ZTE Warp 4G Unbrick Tool is not developed then this particular Qualcomm Phone is Brickable.
I am saying this because after a good amount of googling i came to know that when qualcomm phones are bricked it goes into emergency download mode which shows as "Qualcomm HS-USB QDLoader 9008" or "Qualcomm HS-USB QDLoader 9006" on device manager. And there are a lot of guides to unbrick from that state. But only ZTE devices go into "Handset Diagnostic Interface (DFU) (ComX)" mode aka DFU mode.
And there are different guides for different models.
This is why i am panicking and asking for the help of experts. If there was a guide to recover from this state this post wouldn't exist. So if u can, please help.
And sorry for my english, i tried my best.
Click to expand...
Click to collapse
Can you boot into the bootloader by pressing the button combination?
Oki said:
Can you boot into the bootloader by pressing the button combination?
Click to expand...
Click to collapse
No i cannot. Everything seems to be pointing back to DFU mode.
I need something like Method 5 of this post How to recover a ZTE Blade/Libra/v880 after a bad flash for A2017G
nsabir said:
No i cannot. Everything seems to be pointing back to DFU mode.
I need something like Method 5 of this post How to recover a ZTE Blade/Libra/v880 after a bad flash for A2017G
Click to expand...
Click to collapse
Hi, maybe this can help you, is the chinese forum, i know is a shot in the dark, but your case i think need a special treatment, sorry for my english, the link:
http://www.myzte.cn/forum-1037-1.html
and the tutorials:
http://www.myzte.cn/forum.php?mod=forumdisplay&fid=1037&filter=typeid&typeid=2243
Use Google translator, and good luck, sorry if this is a waste of time for you, i am trying to help
PS: RMA chinese http://rma.zte.com.cn/
Altomugriento said:
Hi, maybe this can help you, is the chinese forum, i know is a shot in the dark, but your case i think need a special treatment, sorry for my english, the link:
http://www.myzte.cn/forum-1037-1.html
and the tutorials:
http://www.myzte.cn/forum.php?mod=forumdisplay&fid=1037&filter=typeid&typeid=2243
Use Google translator, and good luck, sorry if this is a waste of time for you, i am trying to help
PS: RMA chinese http://rma.zte.com.cn/
Click to expand...
Click to collapse
please don't embarrass me by saying sorry. I appreciate the fact that u even attempted to help me. thank u.
I am going through the Chinese posts and hoping to find something useful.
nsabir said:
please don't embarrass me by saying sorry. I appreciate the fact that u even attempted to help me. thank u.
I am going through the Chinese posts and hoping to find something useful.
Click to expand...
Click to collapse
Do you find something useful? I think I find someone in that forum, exactly in your position, all the answers pointing to RMA for the fix, sorry, maybe later can take another look and search for a solution.
Enviado desde mi ZTE A2017U mediante Tapatalk
nsabir said:
please don't embarrass me by saying sorry. I appreciate the fact that u even attempted to help me. thank u.
I am going through the Chinese posts and hoping to find something useful.
Click to expand...
Click to collapse
https://forum.xda-developers.com/showthread.php?t=3551590
Enviado desde mi ZTE A2017U mediante Tapatalk
Altomugriento said:
https://forum.xda-developers.com/showthread.php?t=3551590
Enviado desde mi ZTE A2017U mediante Tapatalk
Click to expand...
Click to collapse
Thank you for the link. But i tried this miflash tools weeks ago.
Here is the full guide in my opinion for the mi flash tool.
http://www.androidbrick.com/unbrick...-you-have-the-right-kind-of-rom-qhsusb_dload/
Unfortunately, the A2017G does not have 9008 port. It has ZTE's own Handset Diagnostic Interface (DFU) (ComX) for which i need the latest version of ZTE firmware flasher. At the moment only ZTE have this. So, my bricked phone is a lost cause.
Hello, im new to the forums and i would like to get some help with this huawei on what to do. I recieved this phone already bricked from a friend, so i would like to see if i can make it work again. I dont know how the phone got bricked and i have no idea of what to do. The problem is that the phone starts in the huawei logo and then goes to a black screen and turns itself off again. The phone doesnt make it past that point. I tried to make a reset from recovery, but it doesnt work. In download mode i tried to download the latest recovery, but it says failed to download. In fastboot mode the phone says "Phone unlocked" in red letters and "FRP locked" in green letters.
Any idea of what to do in order to recover the phone ?.
BrattPitlord said:
Hello, im new to the forums and i would like to get some help with this huawei on what to do. I recieved this phone already bricked from a friend, so i would like to see if i can make it work again. I dont know how the phone got bricked and i have no idea of what to do. The problem is that the phone starts in the huawei logo and then goes to a black screen and turns itself off again. The phone doesnt make it past that point. I tried to make a reset from recovery, but it doesnt work. In download mode i tried to download the latest recovery, but it says failed to download. In fastboot mode the phone says "Phone unlocked" in red letters and "FRP locked" in green letters.
Any idea of what to do in order to recover the phone ?.
Click to expand...
Click to collapse
Hello and welcome !
Just thinking you should try to start a fresh & clean install
rolling back to android 6 regardless of the current firmware.
Took a look inside the UNIFIED HELP THREAD but didn't find
any L23 rollback package...
However, I found another LINK that looks promising.
Good luck :fingers-crossed:
For further explanations try asking here.
Dadditz said:
Hello and welcome !
Just thinking you should try to start a fresh & clean install
rolling back to android 6 regardless of the current firmware.
Took a look inside the UNIFIED HELP THREAD but didn't find
any L23 rollback package...
However, I found another LINK that looks promising.
Good luck :fingers-crossed:
For further explanations try asking here.
Click to expand...
Click to collapse
Nice, i will try this and inform back later.
Dadditz said:
Hello and welcome !
Just thinking you should try to start a fresh & clean install
rolling back to android 6 regardless of the current firmware.
Took a look inside the UNIFIED HELP THREAD but didn't find
any L23 rollback package...
However, I found another LINK that looks promising.
Good luck :fingers-crossed:
For further explanations try asking here.
Click to expand...
Click to collapse
Well it didnt work. It says "incompatibility with this version"
BrattPitlord said:
Well it didnt work. It says "incompatibility with this version"
Click to expand...
Click to collapse
Hi,
you should use the follovinq commands in fastboot mode and then post the results please:
fastboot oem get-build-number
fastboot oem get-product-model
fastboot getvar version
fastboot getvar vendorcountry
Can you access Recovery ? (Power + Volume Up)
-Alf- said:
Hi,
you should use the follovinq commands in fastboot mode and then post the results please:
fastboot oem get-build-number
fastboot oem get-product-model
fastboot getvar version
fastboot getvar vendorcountry
Can you access Recovery ? (Power + Volume Up)
Click to expand...
Click to collapse
im new to this, so i put those commands in windows CMD with the phone connected or how ?
I can get to the stock recovery from huawei.
BrattPitlord said:
im new to this, so i put those commands in windows CMD with the phone connected or how ?
I can get to the stock recovery from huawei.
Click to expand...
Click to collapse
Use ADB commands.
Open developers option and turn on the USB debugging. Connect your device to PC in MTP/FILES mode. Run command
ADB reboot bootloader
(the device will reboot to fastboot mode)
Now you can type fastboot commands.
-Alf- said:
Use ADB commands.
Open developers option and turn on the USB debugging. Connect your device to PC in MTP/FILES mode. Run command
ADB reboot bootloader
(the device will reboot to fastboot mode)
Now you can type fastboot commands.
Click to expand...
Click to collapse
How do i turn debugging if the phone is bricked ? I cant get past the huawei logo. However, i do have access to fastboot mode.
BrattPitlord said:
How do i turn debugging if the phone is bricked ? I cant get past the huawei logo. However, i do have access to fastboot mode.
Click to expand...
Click to collapse
Oh, sorry, my mistake . Okay, install on your PC "Minimal ADB and fastboot" , open it , connect the device in fastboot mode, and run commands.
hello everyone, i was trying root my phone, is a XT1641. The problem is when i try to unlock the OEM from the developer options and i enter in the fastboot mode the oem is locked again and the PC don't recognize the device, i think its a problem from the phone but idk how to solve it, i tried everything.
Can someone help me? thanks u.
boe#july said:
hello everyone, i was trying root my phone, is a XT1641. The problem is when i try to unlock the OEM from the developer options and i enter in the fastboot mode the oem is locked again and the PC don't recognize the device, i think its a problem from the phone but idk how to solve it, i tried everything.
Can someone help me? thanks u.
Click to expand...
Click to collapse
Windows 10?
You installed moto usb drivers?
[Guide]Un/locking Motorola Bootloader
UnLocking and ReLocking Motorola Bootloader https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a Moto Bootloader Unlocking site Re-Locking see Post #4 More about bootloader UnLocking Post #2 Can my...
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