Galaxy J7 2017 black screen - Samsung Galaxy J7 (2017) Questions & Answers

Hi everyone, my wife has this phone and she dropped it off the table. On first the screen started to dim like lowering the back light, then stripes have appeared on screen and after that it turned black. Screen turned on again, dimmed again and turn black again and thats it. Later when I tried to turn it on nothing happens not even a turning on sound. It only start to vibrate every 5-10 seconds for a quite time. I wanted to order a new display but now I'm not sure is it display broken or there is something wrong with system or firmware.
Any experience with this behaviour and any advice what could it be and how to fix it?
Cheers

Related

Screen flickering

hi!
I recently bought a xperia and noticed that the screen is flickering when you turn off the automatic adjustment and turn the screen to maximum. Is this normal or should i return it? its very innoying. It's the light in the bottom of the screen that flickers.
I would return it. Mine does not do this, so I wouldnt consider this "normal"
seems that you have a defective retroillumination led... return it
yeah, definately not normal - mine doesn't have this issue
I also recently received my X1. I also note that the light of my screen flickers but only with certain software. It vibrates on the left when loading windows, and on the black bar in touchflo3d between the start menu and the clock ... I can't see if it is a hardware problem and therefore if I should get the guarantee

Screen goes dim after a while

Hi,
i have a problem with my three days old HD. Besides the fact it seems to be much slower than it should be, the problem is the screen goes dim after a while. I'm not talking about it going black after a while, like it's supposed to, but in normal working mode it just kinda becomes darker, kinda like notebook screen goes a little dim when you unplug it from power. When i turn it on, it looks ok, but after a while, mostly after it first time goes black due to inactivity, the screen looks dimmed, no matter what i do, and after a few minutes it returns to normal, without any apparent reason, kinda random. At first i thought it might be something in HDTweak, so i did the factory reset, but it's happening again. Any ideas?
Try disabling the light sensor. It is supposed to adjust the screen brightness automatically, depending on the external light conditions. You can disable it in 'Energy', under Start -> Settings.
Well, it sort of works. When i disable the light sensor, i get the screen for adjusting the light on battery and AC. When i adjust the slider for battery, the screen lights up and it's ok. But, the moment the device locks itself (via HDTweak setting, the only thing i adjusted in HDTweak, it dims, and when i unlock it, it's still dimmed. Then when i again go into light sensor setting and press on the slider, it lights up. I don't understand what's going on. Faulty device maybe?
Also try changing the settings in the advanced tab.
Adding a minute or reducing a minute here seems to kickstart the device - and the annoying screen dimming goes away.
r
Andrew

[Q] Auto-dimming bug

Great phone but, it appears to be a bug with the screen dimming.
Regarding settings, I have everything turned off. Adapt display is off. Auto-brightness is off. Auto-adjust screen tone is off also.
I know Samsung displays dim if the phone overheats but my phone will auto-dim even if the phone is cool.
What I've found out is that the phone will only dim "permanently" when the screen is about to shut off.
For example: Set the screen shut off to 30 seconds and around the 28 second mark, the screen will dim for a couple of seconds before it shuts off. This is where the auto-dimming will "permanently" kick in. When the screen dims at the 28 second mark for a second, i'll touch the screen so it doesn't shut off. But by this time, the screen has dimmed already and won't go back to the regular brightness. I have to lock and unlock the phone for the dimmed screen to go away.
This scenario has happened every single time. Extremely annoying.
Anyone else experience this?
swy05 said:
Great phone but, it appears to be a bug with the screen dimming.
Regarding settings, I have everything turned off. Adapt display is off. Auto-brightness is off. Auto-adjust screen tone is off also.
I know Samsung displays dim if the phone overheats but my phone will auto-dim even if the phone is cool.
What I've found out is that the phone will only dim "permanently" when the screen is about to shut off.
For example: Set the screen shut off to 30 seconds and around the 28 second mark, the screen will dim for a couple of seconds before it shuts off. This is where the auto-dimming will "permanently" kick in. When the screen dims at the 28 second mark for a second, i'll touch the screen so it doesn't shut off. But by this time, the screen has dimmed already and won't go back to the regular brightness. I have to lock and unlock the phone for the dimmed screen to go away.
This scenario has happened every single time. Extremely annoying.
Anyone else experience this?
Click to expand...
Click to collapse
Seems like software problem, do you use custom roms? kernels? maybe any app that could control ur screen? try to do hard reset.
GodXen said:
Seems like software problem, do you use custom roms? kernels? maybe any app that could control ur screen? try to do hard reset.
Click to expand...
Click to collapse
Using stock Kit-Kat 4.4.2
No other strange apps. Ughh hate to have to do a hard reset. Just set this thing up yesterday brand new. :crying:
Have the exact same issue but it only happens some times very strange.
acerdroid said:
Have the exact same issue but it only happens some times very strange.
Click to expand...
Click to collapse
Yes, same here. It happens alot. Not every single time, but alot of the times.
Try this...
Hi
As the other user said it might be the software bug.
Please try this app. Disable your auto brightness and install this software https://play.google.com/store/apps/details?id=com.vitocassisi.luxlite
This lite version is free. Try this. If everything works, you may consider the paid version to support the dev guy...

A5 2016 sometimes won't wake up, screen flashes

Hi,
I have this phone for little over 2 years. For over 1 week now I'm experiencing my phone not being able to wake up when I use the power button/home button. Whenever I push the button, the screen flashes for like 1s blue color, you can also see that the notification panel is blacked out and part of it green and it doesn't wake up. Sometimes it doesn't even flash. It used to take about 10 tries to wake it up but today I couldn't wake it up. I performed soft reset, I couldn't see the booting animation at all but it rebooted, buttons lit up and I was able to get in. It's like the phone is working fine in the background but the screen doesn't light up. I can turn down/up the volume, take a screenshot, get into settings, open apps, write a message but the screen is black. Even my alarm went off this morning but I couldn't dismiss it.
I downloaded an Always On Display app. Although I don't actually see the screensaver when it's locked, it's still on and it's easy to get in beacuse of it.
It all started with the screen flickering on minimum brightness. In February this year I had the screen replaced for the same issue but this time it's worse because of the blacked out screen.
Any ideas what it could be? Faulty display again?
Thank you
tessicorn said:
Hi,
I have this phone for little over 2 years. For over 1 week now I'm experiencing my phone not being able to wake up when I use the power button/home button. Whenever I push the button, the screen flashes for like 1s blue color, you can also see that the notification panel is blacked out and part of it green and it doesn't wake up. Sometimes it doesn't even flash. It used to take about 10 tries to wake it up but today I couldn't wake it up. I performed soft reset, I couldn't see the booting animation at all but it rebooted, buttons lit up and I was able to get in. It's like the phone is working fine in the background but the screen doesn't light up. I can turn down/up the volume, take a screenshot, get into settings, open apps, write a message but the screen is black. Even my alarm went off this morning but I couldn't dismiss it.
I downloaded an Always On Display app. Although I don't actually see the screensaver when it's locked, it's still on and it's easy to get in beacuse of it.
It all started with the screen flickering on minimum brightness. In February this year I had the screen replaced for the same issue but this time it's worse because of the blacked out screen.
Any ideas what it could be? Faulty display again?
Thank you
Click to expand...
Click to collapse
It's over to have this phone for little over 2 years now you should have to change
TIP:
Flash a new stock rom of your phone from sammobile via ODIN.
Sophia.xda said:
It's over to have this phone for little over 2 years now you should have to change
TIP:
Flash a new stock rom of your phone from sammobile via ODIN.
Click to expand...
Click to collapse
That would be great, but I'm not a person that buys new phone every 2 years. I was thinking about it though .
When it comes to flashing. Do you think that would help? I don't want to end up with a black screen unable to set the phone up again. Cause overall it's working great .
Hi, i have the same problem, i'm from Belgium, and I have blinking screen problem and wake up screen problem :s
is it a software issue (nougat???)
before the big update (marshmallow i dont have any problem)
i'm on firmware A510FXXS7CRJ6_A510FLUX7CRJ1_A510FXXU7CRJ6_HOME.tar.md5
Turn screen brightness up abit to stop the blinking of screen. It's an issue of the screen hardware itself at low brightness after wear and tear. As for the hanging issue, maybe it has to do with your AOD app? Try uninstalling the AOD app OR flashing a stock Rom OR custom rom OR factory reset and use your phone at a higher brightness that the screen does not blink and see whether it still persists.
conanDO98 said:
Turn screen brightness up abit to stop the blinking of screen. It's an issue of the screen hardware itself at low brightness after wear and tear. As for the hanging issue, maybe it has to do with your AOD app? Try uninstalling the AOD app OR flashing a stock Rom OR custom rom OR factory reset and use your phone at a higher brightness that the screen does not blink and see whether it still persists.
Click to expand...
Click to collapse
Thanks, because of my past experience with the same problem earlier this year I know about that "solution". Unfortunately, it makes the battery die faster as expected. Which is sad because I used it mainly on low brightness. So it's really not a solution at all.
I got rid of the AOD app because I found out that the phone lights up on 2nd try. AOD didn't work at all. I have to wake it up, put it to sleep and wake it up again which is always successful and the screen lights up. The screen flashes white about 3 times in a row now otherwise it works.
I haven't flashed it yet although I wanted to. But I will see what can I do. Thank you though!
I'm having the exact same issue using LineageOS.
It's already been 2 years, but since this thread is one of the first results on Google, I'll gladly add a solution.
Exact same problem for me, went through two screen repairs under warranty, and it would always come back a year later. No difference between Samsung OS and LineageOS, though I haven't tried rooting it.
Found on Ifixit: this issue is related to the AMOLED screen technology used by Samsung (among others). You can look it up, apparently there is a bad (?) voltage management in low brightness which worsen with time.
I could fix it with the "OLED Saver" application on Play Store. It works around this voltage management and allows you to reduce the brightness without the green flickering.
I still got white flashes after the installation, but not anymore the day after. I could even disable this application without the issue coming back.
I don't know what kind of magic cleanup this app performed, but it really is a (screen) life saver.

Samsung s8 g950f screen problem

I need help
Recently my S8 has this problem where if the brightness is low the screen will turn almost all white and flicker a little
I didn't have much problem as with just Turning up the brightness but recently it would soft block me after loockimg the screen as it wouldn't turn on more than a flash of white and only letting me after some tries or reseting the phone

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