Galaxy A3 2016 - SM-A310F ... a lot of problems ;) - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

Hi guys,
the phone is from my sister and it got hit by some tool from her (ex-) husband. The screen has been hit on the left side with destroying the battery too. So I have NO display, NO Touch. Latest Android (I think 7.0.1) is installed. The phone has never been tampered with and all is stock.
Because of all the photos from kids and cat she asked me to rescue the photos from it - and then the fun began.
Of course I bought a used A3 2016, but the display showed just static crap. A new display spare part did the same ...
The mainboard seems to be working ok - I am with Apple Phones only because my employer tells me to
It is for almost a year now, and I cant get to the photos.
So far I've read that I should root the device so I could access the filesystem to just simply save the jpgs. Of course no USB-debugging enabled the phone is locked with a patternlock ...
Problems so far: I cant get the phone into Download-Mode - it seems to bee booting through and after 30-40 secs my PC recognizes the device as it should, but the file folder is empty.
I can get into recovey-mode, and there I'm stuck. I can use "get update by adb" and adb shows me, that the phone is in sideload-mode but any upload ends with an error at 0% ...
Total factory reset could be an option, because I think I can recover most of the files from internal storage, right?
So I decided to ask the PROs and ask for help and/or ideas here ...
Thanks for reading !

How would you recover the files if you factory-reset the device? Are they not saved in standard locations? If yes, a factory reset will remove all normal user-files.
Are you able to get into an ADB shell from recovery mode? ("adb shell" command)
If you can get a shell, you could navigate to the directories and download ("adb pull <file>") the files to your PC.
I believe you could get a shell from TWRP. If you can flash the recovery with TWRP and boot into it directly via console (unfortunately I don't have a command handy), then you might be able to access the shell, too. (Take this with a grain of salt, but it's better to try it before doing a factory reset.)
Do you know if the storage has been encrypted? If so, then forget everything I wrote.

Related

[Q] Accessing phone via ADB

First I'm using a MAC...
Sooo... I dropped my phone (STOCK SGS4GE, No root, Locked bootloader) while putting some things in my car and ran it over. Screen is destroyed, so i can't see anything.
I would like to get all my pics and stuff off the phone, and do a factory reset before sending it back to the insurance company.
Doing the reset isn't that big of a deal as I can mirror the buttons pressed blind on the phone as I have access to another.
I have my SIM locked upon boot... not sure if this matters.
(im pretty sure my phone is in debug mode... also wondering if I put in an unlocked SIM, if i will be able to connect.?)
When I plug my phone into my computer, Android File Transfer (AFT) loads, and then an error pops saying no device is connected.
doing an ./adb devices returns nothing.
Putting the phone into download mode, ./adb devices returns nothing.
If boot into recovery mode, and select 'load update via adb'
./adb devices returns
List of devices attached
cb4cxxx8 sideload
So far this is the only way I can get ADB to recognize the device, but as some of you may know... it appears what I can do is limited; I am unable to shell into the phone etc.
Anything I am missing/Any ideas for me getting my crap off the phone?
Help?

[Q] G2 recovery cant mount cahce or run adb - bricked?

Hi all, the other night i went to be and my phone woke us up making a ticking noise. i looked at the screen to find it suddenly asking for a password/pin to decrypt. i have NEVER encrypted or even looked at the menu to encrypt my phone. the phone is also completely stock from verizon, although as i understand the vzw variant claims to be rooted. i do not have a pass or pin to unlock. it also says i have 0/10 attempts left to enter my pass/pin. if i enter one at random, the attempts remaining changesto 1/10. this seems backwards to me. if i enter any more false passwords the number does no go up or down anymore. i can access the hard factory reset screen by using the vol down +power key combo but when i confirm the device to wipe i get e cannot mount cahce and e cannot open cahce log. it also says unknown error 150. if i try to wipe cache it says the same thing. i tried to use the sideload from adb option and my computer recognizes an adb connection but it only allows me to run the adb sideload command, which fails due to the mounting errors as well. if i try to run any other adb commands it immediately says "closed" in my command prompt. i cannot load any images from sd card either since the phone has no sd card slot and i cannot access the internal storage in any way ive tried. i went to use the lg flash tool to try and just flash a new image and everything goes fine until the 15 or 16 second mark and then it tells me it fails because the erase command is unsuccessful.
im getting ready to send it in to lg or verizon but i just hate being beaten by such a mysterious problem. can it not mount or give me access to overwrite with the flash tool because of encryption? or is it "encrypted" due to a faulty chip causing an issue? its weird that it can still boot to this pass/pin screen, it has the standard soft keys on bottom of the screen, so it looks like th UI is actually still being recognized. also, i am/was connected to a corporate exchange server but we have never had a policy in place to require encryption and there is another android user in our office who has not had this happen. i am the tech guy and i have verified this. can anyone help me at least understand what the problem might be? i just hate not knowing, even if i still have to send it in. is it truly hardware? or is it just software gone crazy?

[Q] I9505 Help Needed ADB

Hi, I have a S4 i9505 with a problem, screen broken and no display at all + usb debugging is disabled.
Phone: Not rooted, original software, usb debugging disabled, no display at all
What I want to achieve: restore all my photos / videos on the phone memory, no sd card
What I have attempted:
installed ADB & fastboot based on instructions from http://forum.xda-developers.com/showthread.php?t=2786395
What I need help with:
- When i try to get into recovery mode, i wasn't sure if i am indeed in there since i can't see anything, but in total there's a vibration when i turn on the phone, and another vibration when i release the power up+power+home after pressing them down for about 5 seconds.
- When in command prompt I type adb devices and there was none, and when i type adb shell it says error: device not found
I have ensured all drivers for my phone are installed (even with PdaNetA4180 & UniversalAdbDriverSetup6 from cynanogen) but the error remains. refer to attached image.
I have done extensive search on the forum but still couldn't find any ways to get usb debugging enabled on my crippled phone.
Any step by step guide would really be helpful! Thanks
Ps. Main problem = device not found in adb , usb debugging disabled, screen no display/cracked
What do you want? To recover files? To my knowledge that is not possible.
You would first need to flash a custom recovery for adb to work in recovery.
Then you would need to allow the connection on your device (which you can't do).
Yes I need to recover photos only. Nothing else.
Please kindly guide the steps on how to flash a custom recovery (w/o control of the phone's display or touch)
Thanks.
Your device is shown connected in windows
Why not use the mtp protocol and copy whatever you want
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
If the photos are deleted by the factory reset then i am sorry to day but you cannot recover them even if you get the screen fixed
bomby481 said:
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
Click to expand...
Click to collapse
Your photos are gone and there is no way to get them back.

Trying to recover photos on soft-bricked phone

Hi all,
This is my first post here, I'll try to include everything but please let me know if I am missing any info. I'm using Windows 10, my phone is using Stock ROM 6.0.1, carrier unlocked from Telus to Rogers but bootloader shows device is Locked.
TLDR: I'm trying to recover the photos from my soft-bricked phone before doing a factory reset. I've tried to manually flash the firmware with fastboot by following the steps in service.xml, but the commands all appear to return OKAY without errors but there's no change in the phone's behaviour.
More Info: I've spent the last 2 days reading up on here and elsewhere online to learn as much as I can. I am honestly not sure what caused it the soft-brick. I was using my phone normally yesterday morning when it froze while browsing Facebook, so I tried to power it down, but I got caught in a bootloop and it wouldn't go past the logo screen. It's part of my morning routine to run updates, and I often (though not yesterday) transfer files to/from the phone through a USB cable, so could it be an internal memory problem? Other possibilities, while I was careful ultimately I did download an apk for Pokemon Go before it was released in my country, and I did also download a battery saving app, so there's risks from both of those but the timing seems wrong...
I can get into bootloader and recovery mode, but not factory mode. Wiping the cache partition did not help. The only way to power the phone down is from bootloader, otherwise the phone goes straight to the logo screen.
I've installed ADB/Fastboot using the 15 Second ADB Installer here, and believe I have all of the correct drivers from the WinDroid install. However I did not enable USB Debugging before this happened, so the only way I can get ADB to see the devices is to go to "Apply update from ADB" in recovery mode, but running "adb devices" brings the phone up as sideload. If I'm in bootloader, "fastboot devices" sees it, "adb devices" comes back empty.
I used the file XT1563_LUX_RETCA-ROGERS_6.0.1_MPD24.107-52_cid14_subsidy-RGRCA_CFC.xml.zip from the File Factory folder, and it looks right according to the software version in the .xml files, but I'm still new to this and I'm not sure if my best guess is educated enough.
In general I'm not too squeamish about voiding the warranty and don't care about losing my apps, it's the photos that I really do not want to lose (shame on me for not backing those up!). I'm wondering if there's a way to get my photos back before unlocking or doing a factory reset, but if there's a reliable recovery software I can use after the fact I may have to bite the bullet.
TIA for any help.
An update. I chose to wipe user data (NOT including personalized content), the phone rebooted but is looking different from before. Which in and of itself is alright, but makes me wonder if I flashed the correct firmware...?
During the setup process, I was given the option to restore data from 3 days ago, which was when the soft-brick occurred. I chose to recover most of my apps, however I can't see any photos. I tried Recuva but it could not see anything, I'll be trying trying the Wondershare Dr. Fone Android Recovery program and hope it finds the photos.

Is there a way to recover data from a phone with nonfunctioning display which only gets detected in fastboot mode?

my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
svkr4u said:
my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
Click to expand...
Click to collapse
I don't think you could
Even if your Bootloader was unlocked and if you had TWRP installed, and if you could reboot to TWRP, you should still use the touch screen to enter your pin/pass/pattern that TWRP could decrypt storage - only after that you would be able to use MTP from TWRP to transfer the files to your PC
Too many "ifs"- you didn't mention unlocked Bootloader and TWRP - hence I assume you never did that (unlock BL, install TWRP)
If you didn't, you cannot now (even to unlock BL) once your screen is broken
If BL was unlocked (again, you didn't mention, hence assuming not), you could disk-dump your data to PC, but as the partition img, and then it would not be possible (without the help from your phone - but no help since your screen is broken) to decrypt the files
All in all, I don't see how could you make it now
---
One must periodically transfer his photos, etc to PC and backup whatever is possible through Google and I also use Mi Cloud for backing-up
I recently had a similar case. My phone was no more booting except to the Fastboot
Screen was not broken, Bootloader was unlocked and I was able to reflash MIUI and get the phone working again
However, by Factory reset (I needed to reflash the OS), all my data were wiped from the phone
But I did not loose almost anything. I had copy of my photos on the PC, just from a couple of days before the disaster
By help of Google and Mi Cloud, I easily restored contacts, calendar, WA chats, even WiFi passwords (by Mi Cloud)
I needed one day to reset the phone, but eventually I did not loose anything essential
I managed to do this some time ago with an older phone but maybe it works, I don't remember the details but it was something along these lines:
1. Load TWRP using fastboot with `fastboot boot twrp.img`
2. Access the phone via ADB with `adb shell`
3. Pull the data with however adb pulls it (I think `adb pull <path>`)
The other option you have is searching ebay or other shops for screen replacements por Mi9T, they might be fake replacements but as long as they work good enough for you to access your phone and pull the data out they're good enough.
Also, I forgot, make sure the broken part is the screen, if the phone itself is dead then we enter the realm of forensics and I doubt it's worth your trouble (and money) to recover that data.

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