Sprint s7 SM-G930P boost mobile compatibility issue - Sprint Samsung Galaxy S7 Questions & Answers

Is there a reason why my sprint s7 (SM-G930P) wouldnt be compatible with boost mobile? I bought the s7 used but with the sellers help we had sprint unlock the network lock. But when the sim cards in it says carrier is at&t. And now, boost mobile tech support is telling me its not compatible. But its a sprint phone. About info says brand is sprint. Phone has sprint apps and sprint logo when starting up. Was used by original owner on sprint network/ phone plan. Talked to sprint tech support myself too have it unlocked (network lock). I had called boost tech support to check if i could hook it up before i bought it and gave imei number and was told yes. Now im 100 bucks to the wind which usually wouldnt be a big deal except i was laid off several days earlier. And now tech support constantly hangs up on me and wont put me through to supervisors. If someone could help me id greatly appreciate it

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unlocking from us (at&t) to ca (fido) issue!!??

Ok so I just recently moved from the states to Canada. I was on AT&T network. It would cost me a arm and a leg to use the phone up here so I went and got a pre-paid SIM from Fido (GSM Canadian provider) loaded for a prepaid plan. my phone is outside its contract date so I submitted my AT&T unlock request got it back inserted the new SIM, then tried unlocking it. says it was unsuccessful. called AT&T and Fido multiple times trying to figure it out.after reaching advanced tech support on AT&T side the only thing they could think was it was I have ROMED and rooted my phone. I have cm11 straight from there site on my phone. could this cause an issue? I can post screenshots if needed I really hope someone can help me really need a working device.

SM-G935A sprint need to work with t-mobile

I have aquired a Samsung Galaxy s7 edge from a friend for cash instead of having a equipment installment plan through t-mobile. Currently using a note 3. But wanted to upgrade.
Ok, so my biggest dilema, I have the s7 edge that had a sprint logo on the back, and when started, the sprint logo and theme comes on. I insert my sim and it is network locked. I did some research and found that I have to have a network unlock code. So I buy one from unlocked.com. The code they sent me didn't work. Then they sent me more codes to try. Needless to say, none of them have worked. I've been trying to unlock this phone for a week now. Is there a way to install a factory samsung rom that would boot the phone like a factory unlocked unit?
Any help would be appreciated! Thank you
I am pretty confident there is no workaround as the cell radio inside a Sprint Phone will not communicate on Tmobile towers. Tmobile and AT&T work together and depending on the phone Verizon phones will work once unlocked on AT&T and Tmobile.
colby1kenobi said:
I have aquired a Samsung Galaxy s7 edge from a friend for cash instead of having a equipment installment plan through t-mobile. Currently using a note 3. But wanted to upgrade.
Ok, so my biggest dilema, I have the s7 edge that had a sprint logo on the back, and when started, the sprint logo and theme comes on. I insert my sim and it is network locked. I did some research and found that I have to have a network unlock code. So I buy one from unlocked.com. The code they sent me didn't work. Then they sent me more codes to try. Needless to say, none of them have worked. I've been trying to unlock this phone for a week now. Is there a way to install a factory samsung rom that would boot the phone like a factory unlocked unit?
Any help would be appreciated! Thank you
Click to expand...
Click to collapse
Yea, just putting in a code won't work. You have to either get it unlocked by Sprint directly or through a third-party service that will remotely connect to your phone from online.
Sent from my SM-G925P using Tapatalk
optimummind said:
Yea, just putting in a code won't work. You have to either get it unlocked by Sprint directly or through a third-party service that will remotely connect to your phone from online.
Click to expand...
Click to collapse
I need to unlock a S7 also. I'm from a diffrent country, I believe the phone is from England, but don't know what cell provider the phone is from.
Can I still unlock it via a third-party service?

Trying to move VZW S7 -> Sprint

Not having luck with Sprint customer service getting my old unlocked Verizon S7 onto the Sprint network.
Anyone had success or have any hints on how to make this work?
trippme said:
Not having luck with Sprint customer service getting my old unlocked Verizon S7 onto the Sprint network.
Anyone had success or have any hints on how to make this work?
Click to expand...
Click to collapse
Sprint probably can't unlock your VZW S7, you'd need to ask Verizon wireless to unlock it or use a third party service to unlock it.
trippme said:
Not having luck with Sprint customer service getting my old unlocked Verizon S7 onto the Sprint network.
Anyone had success or have any hints on how to make this work?
Click to expand...
Click to collapse
Flash the U firmware to it and take it into a store , as long as they dont look at the back of the phone they will be under the impression its a 935u and will push through a activation
Unfortunately, I have U firmware on there and they always look at the back. The problem is arising that the IMEI is not in their system and when they try to add it, it fails. Then they dig deeper and I get nothing but run around.
Finally got to someone who explained that they are not allowed to add a S7 (non-edge) to their network. Stupid.
Yeah, Sprint white lists all their devices by the ESN. The only S7s they will activate on their network are "P" variants sold by them or through their authorized channels or original "U" units (flashing to "U" doesn't count). Stupid? Yeah. But that's Sprint.

Is my sprint S8 seriously locked to sprint FOREVER?!

Hi guys.. So I bought a Samsung Galaxy S8 from Best Buy Mobile last month. I had to use sprint because at&t (my fav. carrier) would not finance me on the phone. I was told if I paid off the phone I could switch carriers. So that's what I did. Sprint even unlocked it. Now people are telling me I can't use this certain phone on at&t, or even verizon because it is a cdma phone. No one told me this when buying the phone.
Is it true that I am stuck with sprint?! I have horrible coverage in my area and I can't even use the internet and such unless I'm on a wireless connection. What can I do? Please help!
Did you try putting in a non sprint sim?
If it is SIM unlocked, just flash the unlocked (G950U1) firmware on it.
https://forum.xda-developers.com/galaxy-s8/how-to/snap-guide-flashing-standard-fw-carrier-t3625817
KARVEGA79 said:
Hi guys.. So I bought a Samsung Galaxy S8 from Best Buy Mobile last month. I had to use sprint because at&t (my fav. carrier) would not finance me on the phone. I was told if I paid off the phone I could switch carriers. So that's what I did. Sprint even unlocked it. Now people are telling me I can't use this certain phone on at&t, or even verizon because it is a cdma phone. No one told me this when buying the phone.
Is it true that I am stuck with sprint?! I have horrible coverage in my area and I can't even use the internet and such unless I'm on a wireless connection. What can I do? Please help!
Click to expand...
Click to collapse
If the Sprint unlocked your phone, then it won't hurt inserting another sim in it. Theoretically speaking it should work and if it won't, then flashing is another way of making it work.
KARVEGA79 said:
Now people are telling me I can't use this certain phone on at&t, or even verizon because it is a cdma phone. No one told me this when buying the phone.
Click to expand...
Click to collapse
Who are these ignorant people telling you this and why are you listening to them?
1) Verizon also uses CDMA, so having CDMA is the reason it WOULD work with Verizon.
2) All the carriers in the U.S. get the same phone. All the bands needed for a specific carrier are activated when the SIM card is installed. The only reason it wouldn't work is if Sprint had not unlocked the phone after you paid it off. It would be locked to Sprint to prevent you from not honoring the purchase agreement. And even then it would be blacklisted on Sprint network, if you didn't honor the purchase agreement.
3) if inserting the SIM card for another carrier doesn't automatically change the firmware, then do what this guy said:
lancemoreland said:
If it is SIM unlocked, just flash the unlocked (G950U1) firmware on it.
Guide for Flashing Standard Firmware, Carrier Switching, and Flashing Unlocked Firmware
https://forum.xda-developers.com/galaxy-s8/how-to/snap-guide-flashing-standard-fw-carrier-t3625817
Click to expand...
Click to collapse
Sprint, at&t and even verizon said my phone wasn't compatible even after I told them sprint unlocked it. I had no idea about all this cdma, gsm crap when buying the phone. I have never had a decent phone like an S8. All my phones have been cheap prepaid phones since now due to the fact no one would ever finance me for one. I was SOO freakin surprised and happy when someone actually agreed to finance me, I figured I could pay off the phone and then switch. After paying off the phone is when these companies said it was incompatible. Weird thing is I went to IMEI.info and it says it IS compatible and IS unlocked for sure. I then went to at&t online and after typing in my imei number it also said it was compatible. I'm so confused. I am going to take it up to at&t tomorrow and see what happens when I buy and insert a sim card. If it turns out to be sim locked is there a way to bypass this? I truly have paid the phone off and after doing so I asked sprint (on the phone) to sim unlock it, they said they did.
Please do not listen to the idiots at the mobile companies. There is ZERO difference in the S8, ZERO!!!!! If It's not sim locked it will work on ALL carriers, both cdma and gsm.
If It's still sim locked, some people have had success paying a third party to provide a code. But I would try sprint first since They said it should be unlocked.
My guess is that it will work fine with another sim card.
I would either flash the att firmware or the unlocked firmware on it.
Sent from my SM-G950U1 using Tapatalk
Should I flash the att firmware before inserting the sim or only if the sim does not work? Also is there a way and should I back up my sprint firmware or should I be ok? Thanks.
KARVEGA79 said:
Should I flash the att firmware before inserting the sim or only if the sim does not work? Also is there a way and should I back up my sprint firmware or should I be ok? Thanks.
Click to expand...
Click to collapse
I would flash the unlocked firmware on the phone. Will get rid of bloatware. No reason to backup sprint firmware, Its everywhere.
Sent from my SM-G950U1 using Tapatalk
ChazzMatt said:
Who are these ignorant people telling you this and why are you listening to them?
1) Verizon also uses CDMA, so having CDMA is the reason it WOULD work with Verizon.
2) All the carriers in the U.S. get the same phone. All the bands needed for a specific carrier are activated when the SIM card is installed. The only reason it wouldn't work is if Sprint had not unlocked the phone after you paid it off. It would be locked to Sprint to prevent you from not honoring the purchase agreement. And even then it would be blacklisted on Sprint network, if you didn't honor the purchase agreement.
3) if inserting the SIM card for another carrier doesn't automatically change the firmware, then do what this guy said:
Click to expand...
Click to collapse
It says this guide is only for snapdragon S8's I have an exynos S8. Is there another guide for that one? Nevermind, IMEI.info said I has an exynos, I guess it was wrong info. CPU-Z says it's a snapdragon 835. I'm assuming the CPU-Z info is the correct info?
KARVEGA79 said:
It says this guide is only for snapdragon S8's I have an exynos S8. Is there another guide for that one? Nevermind, IMEI.info said I has an exynos, I guess it was wrong info. CPU-Z says it's a snapdragon 835. I'm assuming the CPU-Z info is the correct info?
Click to expand...
Click to collapse
You said you purchased that phone from Sprint directly. It's a snapdragon. Exynos is in the international version, which Sprint does not sell.
rkennison said:
You said you purchased that phone from Sprint directly. It's a snapdragon. Exynos is in the international version, which Sprint does not sell.
Click to expand...
Click to collapse
I purchased it from Best Buy Mobile, had to sign with sprint because no other carrier would finance me.
KARVEGA79 said:
It says this guide is only for snapdragon S8's I have an exynos S8. Is there another guide for that one? Nevermind, IMEI.info said I has an exynos, I guess it was wrong info. CPU-Z says it's a snapdragon 835. I'm assuming the CPU-Z info is the correct info?
Click to expand...
Click to collapse
If you bought it from Sprint (or even just used it on Sprint), then you have a Snapdragon 835 S8. Only the Snapdragon variants have CDMA bands for Sprint and Verizon. Only the Snapdragon S8/S8+ variants are sold by carriers in North America -- so they can be cross compatible with Sprint/Verizon/AT&T/T-mobile/Canadian carriers. That's why whoever told you this nonsense is so ignorant.
If you had IMPORTED an Exynos variant from like England, then you would be limited to AT&T or T-mobile. But you have the "universal" Snapdragon model. Now the Exynos variant has an easily unlocked bootloader, which is a reason people import them, but that's another topic altogether.
As long as your Snapdragon 835 S8 is SIM unlocked (you have paid for it in full, and Sprint says they have unlocked it), you can take it to any other carrier or even an MVNO (like Straight Talk) and use it.
---------- Post added at 08:04 AM ---------- Previous post was at 08:00 AM ----------
KARVEGA79 said:
I purchased it from Best Buy Mobile, had to sign with sprint because no other carrier would finance me.
Click to expand...
Click to collapse
If you used it on Sprint, you have Snapdragon 835. Only the Snapdragon S8/S8+ variants have CDMA bands for Sprint and Verizon, in addition to LTE bands.
---------- Post added at 08:26 AM ---------- Previous post was at 08:04 AM ----------
KARVEGA79 said:
Should I flash the att firmware before inserting the sim or only if the sim does not work? Also is there a way and should I back up my sprint firmware or should I be ok? Thanks.
Click to expand...
Click to collapse
Thor2j said:
Please do not listen to the idiots at the mobile companies. There is ZERO difference in the S8, ZERO!!!!! If It's not sim locked it will work on ALL carriers, both cdma and gsm.
If It's still sim locked, some people have had success paying a third party to provide a code. But I would try sprint first since They said it should be unlocked.
My guess is that it will work fine with another sim card.
I would either flash the att firmware or the unlocked firmware on it.
Sent from my SM-G950U1 using Tapatalk
Click to expand...
Click to collapse
Since you phone is paid off, when you go to AT&T, try AT&T Prepaid (formerly called GoPhone). It's really for people who already own their phones.
Same high speed data off the same low-lag data servers used by "contract"/postpaid AT&T customers (with one exception, which I'll warn you about),
same in-store AT&T customer service as contract/postpaid AT&T customers,
same AT&T SIM card as contract/pospaid service. (The store may have SIM cards labelled "AT&T Prepaid", but underneath it's the same AT&T SIM card. If they try to charge you for one, tell them you want the FREE AT&T SIM card. It's the exact same thing.)
Make sure you go to an AT&T corporate store, not a "franchise" store. At the AT&T corporate store they will even give you free AT&T SIM card to use for AT&T Prepaid. (Franchise stores will try to sell you SIM cards.)
The advantage is AT&T Prepaid is much less expensive service than "postpaid" AT&T (contract service). Since you already own your phone in full, all you need to pay for is monthly service. You don't need to pay extra each month so you can get a "free" upgrade to a new phone in 2 or 3 years. (Not free, you are really paying for it with extra fees each month.)
You would want the $45/6GB plan on AT&T Prepaid. Do not fall for the $60 "unlimited" plan. The $45/6GB plan gives you plenty of UNCAPPED high speed data/unlimited calls/unlimited texts. Whereas the $60 plan caps your data speeds at 3mbps to compensate for it being "unlimited". AT&T Prepaid uses same data servers as their AT&T postpaid customers and I get ping speeds often less than 30ms, most often 26-29ms, which is fantastic low lag speed. (Lower pings are better, lower ping speed = less lag). If you go to even a service like Cricket (owned by AT&T, but you won't see any AT&T logos anywhere), they use proxy server farms and you often get triple digit ping speeds (high lag). This is also why Cricket has to use a DIFFERENT SIM card from regular AT&T. Higher ping speeds make it seems like your download speeds are much slower than they are.. due to LAG. Plus Cricket caps ALL download speeds at 8mbps. Until AT&T Prepaid (formerly called GoPhone) introduced their $60 "unlimited" plan, ALL their plans were uncapped high speed data. They didn't cap download speed at all. But now they have started capping speeds with the $60 "unlimited" plan. So STAY AWAY FROM THAT.
With the $45/6GB plan, if you autopay each month, you can save $5 and only pay $40 per month. So, $40 per month for 6GB data, with UNCAPPED low lag data straight from AT&T. Don't let them charge you for a SIM card! AT&T Prepaid uses the exact same SIM card as "regular' AT&T.
If you decide you don't like it, for whatever reason, you can switch to "regular" postpaid AT&T. But since I always pay for our phones in full, I like to save on monthly service. Although there are tons of MNVOs with prepaid service, they all use proxy servers with high lag (high ping speeds). Even AT&T's own Cricket is configured as an MVNO, to compete with MNVOs like Straight Talk. But AT&T Prepaid is not. It's "pure" AT&T, but at budget prices -- which AT&T uses to compete with actual carriers like T-mobile and Sprint.
You can "bring your own phone" , which in this case is your fully paid for Galaxy S8.
How do I know which ones are the corporate stores and which are the franchise stores? I'm looking at the St. Louis map now. Some say at&t authorized retailer and then some just say at&t.
I have a sprint model and I unlocked it.
It works with T-Mobile and gets LTE
It works with att and gets LTE
It works with Verizon my current carrier now and also gets LTE
Highly recommend flashing the unlocked software if you go this route the sprint software with non sprint SIM cards is very annoying.
Sheon849 said:
I have a sprint model and I unlocked it.
It works with T-Mobile and gets LTE
It works with att and gets LTE
It works with Verizon my current carrier now and also gets LTE
Highly recommend flashing the unlocked software if you go this route the sprint software with non sprint SIM cards is very annoying.
Click to expand...
Click to collapse
It worked! Thank GOD! In my room now I get -90/-100 with att and had -100/-125 with sprint. It is using HSPA and I can't find LTE on here to switch over. It stays on 3g, it never goes to 4g or LTE, how can I fix that?
So please tell me what I need to do to delete the sprint crap on here and put att on it. Thanks guys.
Not being rude, but you've been told many times on here What to do , reread the posts.
Follow the directions, we can't spoon feed every little thing.
https://forum.xda-developers.com/showthread.php?t=3625817
Sent from my SM-G950U1 using Tapatalk
Ok, so I want to do the prerequisites - check.
Then just do the carrier switching part and I'm done right?
Do I do all this with the sim card installed or not installed?
Sorry, this is my first time doing this.
Ok, I did what the guide said. During the flashing standard firmware part after clicking start is said FAIL! SHA256 is invalid. I ended up going back into ADB, rebooting and trying a different att firmware download and now the phone works. Weird thing is, I don't see alot of the apps that I had on an old phone with go phone and 4g LTE is not working, it's not even an option. What should I do if I want to wipe clean the phone to stock samsung android, not stock sprint as I bought it. Then I could insert the new go phone sim and it will install those apps and turn on 4g LTE? I'm learning guys, slowly but surely. I love this kinda stuff, so please bear with me here.
KARVEGA79 said:
How do I know which ones are the corporate stores and which are the franchise stores? I'm looking at the St. Louis map now. Some say at&t authorized retailer and then some just say at&t.
Click to expand...
Click to collapse
https://www.att.com/maps/store-locator.html
Authorized retailers are code for "franchise stores". They are not owned by AT&T nor run by AT&T. They do not have actual AT&T employees and they will nickel and dime you for every little item, like SIM cards. Whereas "corporate" AT&T stores will give you free AT&T SIM cards.
When AT&T Prepaid was called GoPhone, event the AT&T stores sold a GoPhone SIM card "kit" that had various sizes SIM cards with plastic shims for $15 -- which was totally unnecessary. I just told them, "NO, I want a FREE AT&T SIM card which fits my phone." And at the corporate stores they have to give it to you. AT&T and AT&T Prepaid (formerly branded as GoPhone) uses the EXACT same SIM cards. It's just they had some "labelled" as GoPhone but underneath it was the exact same thing.
3or 4 years ago, I had a friend buy a brand new Samsung Galaxy phone "on contract" INSIDE an AT&T corporate store, then immediately paid it off with his credit card, and switched to GoPhone -- all in the same visit -- and they did NOT even touch his AT&T SIM card inside his phone. It's just an internal AT&T accounting change. Now GoPhone has been re-branded as AT&T Prepaid to make it less confusing.

is Verizon Locking S10+?

Just received my S10+ a few hours ago. Purchased online through Verizon with device payments. This is probably my 8th Smart Phone purchase with device payments and never had one carrier lock before. My last 3 phones (Pixel 2 XL, iPhone XR, Note 9) have not been carrier locked what so ever even if they are financed.
Today shortly after activating and setting up the device, I pulled my Verizon SIM out and inserted my T-Mobile SIM like I've done many times before. I instantly got a message that said "Sorry, your device cant be activated on another carriers network right now."
Could this be Verizon Carrier locking the phone or is there an issue server side at Samsung?
The phone activated with no issues on Verizon's end, calls, messages, data all working fine.
i bought Verizon s10+ on samsung.com, it works fine with Freedompop, using ATT network.
I called Verizon. They say there should be no carrier lock regardless of how it was purchased. Guess I'll have to chat with Samsung.
I'm having the same exact issue on my new Verizon S10. Wanted to finish off my month of Google Fi before switching back to Verizon, but I get the same pop-up "Sorry, your device cant be activated on another carriers network right now." I've been on the phone for hours with multiple Verizon, Samsung, and Google Fi reps about this issue and no one has an answer.
Verizon has triple checked and confirmed that there are no carrier locks on my phone. Google Fi just pretends like the issue is that their service isn't "officially compatible" with the new S10 yet. And Samsung keeps telling me that Verizon needs to unlock my phone (even though it's unlocked and paid off). Verizon suggested that maybe it was a Google Fi issue too, so I tried my wife's AT&T and I get the same pop-up restricting other carriers. I even tried activating the phone on Verizon first with a brand new line, and then switching SIMs, but still the same pop-up.
I'm onto my last resort right now, which is to exchange my Verizon S10 for a completely unlocked S10. That isn't ideal since my intentions were to switch back to Verizon eventually, and I would be losing Verizon-specific features. I've never had this issue before, and Verizon tech support has never seen this issue before either. I have no idea what Samsung is doing on their end with these carrier-specific S10s. I'm even currently using a Verizon Note 9 on Google Fi, with absolutely no issues. Not sure if there is new software with these new phones, but it is extremely frustrating.
Same. Nobody knows whats going on.
I will use my S10+ on Verizon for a few days and try to swap the sim again maybe next week. See if somehow it updates on its own.
S10 plus Verizon
Well I just purchased a Verizon branded s10 plus. Popped in my tmobile sim and LTE works.
I'm having the same issue, Verizon S10+ trying to move to T-Mobile
Those having issues, also financed?
Mine is fixed. Did it on its own.
jhous3s said:
Mine is fixed. Did it on its own.
Click to expand...
Click to collapse
I tried my Google Fi SIM card again, and it still has the same pop up. "Your device cannot be activated on another carrier's network right now." You said you activated the phone on Verizon first though right? How many days did you have a Verizon line active?
The very first power ON was on Thursday around Noon with a T Moible SIM. The phone quickly rejected it and I installed the sim it came with. I messed around with it for a few hours until I gave up and just left the Verizon sim in it.
Today (sunday) I decided to try the T Mobile SIM around 4PM and noticed it was working so I posted an update.
So you actually paid the activation fee and had an active Verizon line on the phone first?
Yes I financed through Verizon.
Wenbinbin2010 said:
I'm having the same exact issue on my new Verizon S10. Wanted to finish off my month of Google Fi before switching back to Verizon, but I get the same pop-up "Sorry, your device cant be activated on another carriers network right now." I've been on the phone for hours with multiple Verizon, Samsung, and Google Fi reps about this issue and no one has an answer.
Verizon has triple checked and confirmed that there are no carrier locks on my phone. Google Fi just pretends like the issue is that their service isn't "officially compatible" with the new S10 yet. And Samsung keeps telling me that Verizon needs to unlock my phone (even though it's unlocked and paid off). Verizon suggested that maybe it was a Google Fi issue too, so I tried my wife's AT&T and I get the same pop-up restricting other carriers. I even tried activating the phone on Verizon first with a brand new line, and then switching SIMs, but still the same pop-up.
I'm onto my last resort right now, which is to exchange my Verizon S10 for a completely unlocked S10. That isn't ideal since my intentions were to switch back to Verizon eventually, and I would be losing Verizon-specific features. I've never had this issue before, and Verizon tech support has never seen this issue before either. I have no idea what Samsung is doing on their end with these carrier-specific S10s. I'm even currently using a Verizon Note 9 on Google Fi, with absolutely no issues. Not sure if there is new software with these new phones, but it is extremely frustrating.
Click to expand...
Click to collapse
How is your Note 9 on Google Fi? Was considering switching from T-Mobile to Find. Do you still get WiFi calling? What kinda of data speeds so you get? Sorry, off topic, but don't know anyone personally on Google Fi that doesn't have a pixel.
As an FYI... I purchased an S10+ in full, no payments on Friday morning from the Verizon store. I put my tmobile sim in later that afternoon and got the same message. I talked to tech support and they said it takes 48 hours from activation. He mentioned that they are doing this to prevent theft from store and from people buying/stealing them with out activating them and trying to sell them.
He unlocked it immediately while I was on the phone and I got a text message saying "when I insert a non-verizon sim in the phone it will be unlocked". I put in my tmobile sim and worked fine.
Makes sense why my device started to work after two days.
S10Plus said:
As an FYI... I purchased an S10+ in full, no payments on Friday morning from the Verizon store. I put my tmobile sim in later that afternoon and got the same message. I talked to tech support and they said it takes 48 hours from activation. He mentioned that they are doing this to prevent theft from store and from people buying/stealing them with out activating them and trying to sell them.
He unlocked it immediately while I was on the phone and I got a text message saying "when I insert a non-verizon sim in the phone it will be unlocked". I put in my tmobile sim and worked fine.
Click to expand...
Click to collapse
I talked to 3 different tech supports and they repeated told me all of the possible locks on my phone were unlocked...did you activate the phone first in the Verizon store, or did you go straight to a T-Mobile SIM?
Wenbinbin2010 said:
I talked to 3 different tech supports and they repeated told me all of the possible locks on my phone were unlocked...did you activate the phone first in the Verizon store, or did you go straight to a T-Mobile SIM?
Click to expand...
Click to collapse
Most of them don't know what they are talking about. I talked to many of them who said the phones were not locked, some said the phones are always locked which I clearly disputed as they don't know their own employers policies/information and read from scripts. The 333rd person I spoke with knew exactly what I was talking about lol.
I didn't activate it in the store, I did when I got home using the verizon sim. After, I put in my tmobile sim and got the message. I didn't want to wait 48 hours (what the first tech told me) so I kept calling until I finally got someone knowledgeable enough to know what I was talking about and he unlocked it while I was on the phone in 10 seconds.
S10Plus said:
Most of them don't know what they are talking about. I talked to many of them who said the phones were not locked, some said the phones are always locked which I clearly disputed as they don't know their own employers policies/information and read from scripts. The 333rd person I spoke with knew exactly what I was talking about lol.
I didn't activate it in the store, I did when I got home using the verizon sim. After, I put in my tmobile sim and got the message. I didn't want to wait 48 hours (what the first tech told me) so I kept calling until I finally got someone knowledgeable enough to know what I was talking about and he unlocked it while I was on the phone in 10 seconds.
Click to expand...
Click to collapse
Hmm thanks for the info. Guess I'll keep trying different tech supports. I wonder if they'll be able to unlock without activation at all. Otherwise I'll be paying $50 for a pointless line.
Yes. Verizon now sim locks phones for 24 hours after initial activation. iPhones included. Sometimes the older stock androids or iPhones will immediately accept another sim, but most times now, you have to wait a day. This has been going on since January as far as I've seen.

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