Puzzling Oppo Reno Z bluetooth problem - OPPO Reno Z Questions & Answers

I have an unrooted, unmodded Oppo Reno Z running Colour OS v6.0, Android V9. I'm placing this question in this forum because people seem to know what they're talking about.
I have a TORC motorbike helmet that has integrated bluetooth. It worked great with my old phone, a Redmi Note 4 and I was able to make and receive phone calls as well as play loud music to my helmet from my phone.
For nearly two years I didn't ride my motorbike and have started again using the same helmet. I paired it no problem with my Oppo Reno Z.
But every time I connect and try and play music I just hear this brief click noise then really faint music.
I've checked all the volume controls I can identify, the music app, the phone, the helmet, nothing's making a difference.
Weird thing is if I want to make a phone call or receive one, the audio is loud. What gives?
NOTE: I also wear an Amazfit Stratos watch which is connected via bluetooth to the same phone for the purpose of the watch accessing its companion app. Sometimes when I connect the helmet to my phone and try and play music I get this little message and audio playback control message on my watch stating I can control the music from the watch. The play and pause buttons work but there's this tiny volume control slider on the watch face that seems to be stuck far left close to mute. When I touch the slider nothing happens.
PS - I've found a whole bunch of bluetooth/audio settings in the phone's developer options section - any suggestions which should be enabled/disabled?

Related

After disconnecting Bluetooth, Audio won't play off speaker

So I'm miffed! My brand new baby is giving me a Bluetooth nightmare. After I use it with Plantronics BackBeat Go 2 headset and disconnect the Bluetooth (even if I switch off Bluetooth), phone audio won't come thru the regular speaker. However, if I switch on the speakerphone, then audio works.
A restart fixes the problem. But it is super annoying. Anyone else experience the issue? Do you guys have an idea of how to fix this?
Until this, I've been super happy with my white 128GB baby!
You aren't crazy, I've had some similar problems. if you notice, when this issue is active and you try to turn your volume up, it'll show BT volume being changed instead of regular. For me, I can usually toggle BT on and off again to get it back to normal.
RED ZMAN said:
You aren't crazy, I've had some similar problems. if you notice, when this issue is active and you try to turn your volume up, it'll show BT volume being changed instead of regular. For me, I can usually toggle BT on and off again to get it back to normal.
Click to expand...
Click to collapse
This also works for me. Still annoying though.
I don't know the tech verbiage perhaps a developer is best equipped however:
1. Connecting Bluetooth seems to cause the system to act stupid. I had found a video through MyVidSter which took me to Pornhub while on the toilet I figured I'd let it download as I proceeded to brush my teeth and take a shower (fresh, beautiful, and clean)
2. Next I connect my Bluetooth headsets and go to playback my video and it stalls gives error can't play.
3. Turn off device restart
4. WHAM, it finally can play the same video it couldn't just a moment ago.
5.I then disconnected and noticed my sound wasn't there when I went to YouTube to listen to a Formation.
6. I tried PowerAmp and the strangest thing the file played the song at like 256x very sped up! I could see the scrub bar moving along very fast!! No sound or video would play on YouTube or my photo gallery
7. I finally go to setting power on Bluetooth toggle for a few seconds then turned it off and finally videos sound and music without would play again.
8. My daddy Alabama.. Momma Louisiana... You mix that Creole with that negro make a Texas baaaammaaa
???? cause I slay
Sent from my Nexus 6P using Tapatalk
Having the same issue with LG HBS-810 Headset. If I turn off the headphones before I turn off Bluetooth on my phone, it's OK. If I turn off Bluetooth on my phone first, then no sound. Also, If I turn on the headphones first, then Bluetooth on my phone, they will not connect until I turn off and back on my headphones.
I seem to have the same issue on my Nexus 7 (2013) with Android 6.0.1, so I think it's a 6.0.1 bug.

Low Bluetooth volume through speakers?

Is anyone else having problems with Bluetooth volume levels through your car speakers or any other Bluetooth speaker for that matter? My volume is verrrryy low through through the speakers at the "safety" level that u hit when trying to jack it up on the phone. I have to put my car speakers up to like 30. I didn't have to do with with Note 4. Low 20s was fine. The only way to make it louder without having to raise the car volume to 30 is to jack up the volume on the phone itself past the safety level. Then it gets louder i can lower the car volume a bit. Once again, didn't have to do this with Note 4. Its doing this with car, Powers Beats, and UE Boom.
Yeah I noticed the same on my bluetooth devices, Very quiet compared to other phones.
daz_2000 said:
Yeah I noticed the same on my bluetooth devices, Very quiet compared to other phones.
Click to expand...
Click to collapse
It's weird. With the hands free in the car i think the volume is fine. I even think its sort of ok on the powerbeats 2. Playin music through the car or UE Boom though is really really low.
Having only received the phone Friday I've not had the chance to do much testing. But on the couple of times I took it in the car it was noticeably low playing music. Hopefully a software fix will correct.
I did a quick Google search and I've seen some people complaining about the Bluetooth dropping connections. I had it do once or twice. I've also had it not want to always stayed connected to my JAWBONE UP3 fitness tracker. I was watching it connect and disconnect nonstop a few times then eventually it stayed connected. Hopefully it's just a software issue that Samsung will fix and Verizon will release sooner than a year later. Some people have said the volume issue is a Marshamallow occurence but I don't know. ?
Ive not had any Bluetooth connectivity problems. Just the low volume which is not a major problem.
Bluetooth volume is pretty much the same as my LG G3, which I thought was low, so i'm used to it.
Just chiming in, coming from HTC M7 I definitely can tell the difference with low volume on S7E. I really had to crank up my car stereo volume when the phone is connected.
I had this problem both on the S7 edge and my previous Note 5. I just unpaired and repaired (three times with the edge) and finally the volume went back to the previous volume of my previous devices - weird, can't explain why but once the level settles it stays the same every time I connect. (I always set volume to full on the phone and then use the car stereo to control thereafter)
haven't had any disconnections myself, whether it's the smartwatch, car or wireless bluetooth speakers, however, when the phone's connected to the BT speakers, I did notice that even at full volume, it is very low compared to my former S6 edge.
I use Samsung Level U Pro Bluetooth Headset as well as JBL Bluetooth Speaker.
No Issues at all even streaming via Spotify and TuneIn Pro.
Sent from my SM-G935F using Tapatalk
Same here. But it seems to differ every time I reconnect a Bluetooth device. Little annoying since I have to readjust my headphones every time...
Gesendet von meinem SM-G935F mit Tapatalk
I can connect an iPhone to my car's bluetooth and it's extremely loud (35/40 and I can't handle the volume anymore) and if I connect my S7 I can hit 40/40 and talk casually over the music that's playing. My Note 5 did this, as well as my old Galaxy S6. Not sure why Samsung's bluetooth volume is so low/bad compared to iPhone. Not to mention there is almost no bass in the audio that's transferred.
Let's see if we can solve this once and for all. I've been experimenting and I am having some results. But does require an equalizer app. I am using Equalizer FX so I don't know how these steps work on other ones.
Open the app, click the three dots in the upper right > Settings > check "Global audio output mix" it's description reads, "Warning! It does not work for new devices. We do not recommend to use this feature. However this is the only solution for some players." (I am using YT Music)
After you turn that setting on, go back and click the middle tab "Effects" and you'll need to turn on "Loudness Enhancer" then use the slider to adjust it to your personal taste.
You don't even need to have the main page equalizer turned on. Just the main toggle needs to be on, the one right next to the three dots.
This part is just a little extra for those who don't understand the issue. SoundAlive maintains the media volume separately from all other device sounds. In the past we just used Package Disabler, turned it off, boom no more limited bluetooth music volume. Now it seems, it cannot be disabled with going rooted. *Flips table* You can easily demonstrate the issue by making sure you have setting on for the device volume synced with bluetooth volume. Connect to a bluetooth speaker, play a song, then plug and unplug an aux cable into the phone, you'll notice probably a 30% volume difference.

Nexus 6p Bluetooth Issues

TL;DR I LOVE my phone, these Bluetooth issues are going to make me smash it into a million pieces. Any custom rom's or fixes for the OEM rom that FIXES them once and for all? I had NONE of these issues on Android 5 on my old phone. A factory fresh phone with no added apps is STILL unstable.
Long read:
I pre-ordered the 6P and have had a mixed relationship with it the past 6 months, the thing pissing me off most is the Bluetooth on this thing.
I DID install MHC19I and it did not help, with anything.
Here's what's happening.
#1 I have a Moto 360 watch that drops bluetooth connection and when it restores, google voice search on the watch remains broken until I restart the phone. This was not an issue on my old phone.
#2 I also am having hell with headsets/speakers. I will be listening to a speaker, get a call, and the damn music doesn't pause and starts playing over the headset AFTER I answer the call, this isn't everytime, but it happens enough to piss me off.
#3 When I hang up the call, the sound does not always go back to the speaker, it says it is, but I hear nothing OR it says it is, and I hear the music coming from the phone. Play Music, Pandora, and Spotify. I have to go into bluetooth settings and force a reconnect. This is happening in my Car, in my house with my Yamaha BT receiver, with a Logitech BT adapter, and a jbl bluetooth speaker.
#4 Sometimes when I first reconnect to the speaker after being out of range, the sound stays at the phone even though it says the speaker is connected.
#5 Just can not keep a stable connection with my 2016 Acadia. The phone has locked up on multiple occasions when either making or receiving phone calls through the car. "Phone has stopped" or something like that.
I upgraded to Android N in an attempt to improve my situation in the least and I don't know what I expected. It's way worse.
Compound all the issues above with:
#1 Delayed notifications to my watch (it starts vibrating to notify me of a call AFTER my ringer has already been ringing 30 seconds)
#2 "mute phone calls on the phone" when connected to watch is broken (The ringer goes off no matter how many times I flip the setting on and off)
#3 It stops broadcasting the playing song information to the display via bluetooth to my car or receiver FREQUENTLY
#4 Answering a phone call via bluetooth occasionally locks up requiring a disconnection from the headset and then I can proceed with the call on the phone.
#5 It either doesn't send the audio to the headset and/or the bluetooth and watch controls lock up (can't change song or control volume, but the music continues playing fine.)
#6 The BIGGEST issue was my 2013, and now my 2016 GMC Acadia. I am going to crash it one of these days with all the dicking around I am doing with the phone when trying to listen to music or take a phone call.
Anyone? I am seriously contemplating giving up EVERYTHING I like about android and getting an iPhone JUST because of these Bluetooth issues (which DO NOT exist on the iPhone 6s).
I solved all my bluetooth issues by turning bluetooth volume all the way up, then turning it down 4 steps from full volume. No drop outs or disconnects from anything since!
I think you must have a defective phone. I have zero problems with Bluetooth on the 6p and I have 10+ Bluetooth devices I use at least 3 of them daily.
Sorry you're having trouble...
I completely factory reset my phone. NO third party apps. Running MHC19I. Music has been fine all day, phone calls are still a problem.
I dial a number, it say's dialing, but I never hear it ringing in my headset. Then the caller picks up and the call timer starts counting. I can clearly see it says it's sending audio via bluetooth and I hear NOTHING. Same on my car shows it's being sent to the radio, but the radio never get's the clue. It works when it wants too, and a restart of the phone always fixes it when it isn't working. It's very frustrating.
I think u might have a defective device BC I'm not experience any of these with my Bluetooth headset. And I'm Stock on MHC19i also .. Sorry u having these bad experiences.
Sent from my Nexus 6P using Tapatalk

S8 Bluetooth audio distortion

UPDATE NOT fully solved.
Audio still really distorted and staticy in car (Honda Civic 2016, link to thread). For the JBL FLip3 speaker, here's my fix: In the S8 paired devices list, click the settings icon next to JBL Flip 3. Turn "Call audio" off. Test out music - it should sound clear now. Turn "Call audio" back on, the music still sounds clear.
Click to expand...
Click to collapse
Hi guys,
I am using an Australian Galaxy S8 SM-G950F, and a JBL Flip 3 portable bluetooth speaker.
I have noticed that when using the S8 with my speaker, the sound is distorted as if the treble frequencies are too high.
I can confirm portable speaker works fine with great sound using my previous phone (Galaxy S5). i paired both phones to the portable speaker and compared them together to see which caused the problem. I tested the exact same song, same quality, same app (Google Play Music) on the S8 and then the S5 and noticed the S8 sounded really bad and the S5 sounded great.
On my galaxy S8 I have not done any EQ or sound effects, I am really not sure why it is like this. I do use volume sync so my S8 volume controls the portable speaker volume.
Anyone else experiencing this? I also have the S8 inbuilt speaker fading/cutting out so I am definitely taking my phone back to get replaced. I just hope my replacement phone will not have the same bluetooth audio issue.
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
xeathpk said:
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
Click to expand...
Click to collapse
Cheers mate I look forward to your test!
I haven't adjusted EQ, I'm trying to avoid that - my S5 with flat EQ sounds great on the portable speaker so I'd like the S8 to do the same
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
xeathpk said:
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
Click to expand...
Click to collapse
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
Alright I've had a good play around with the speaker for a bit now and I've tried swapping between my S7, Laptop and this S8+. I played the same song through Spotify on each.
Between s7 and s8 the difference is negligible if not non existent. The s8 and laptop are indistinguishable from each other, as in they're 100% identical to my ears. I was able to instantly swap devices with Spotify as well so I was able to do a lot of fast A-B testing on different parts of the track and there was no distinguishable difference.
The s8 BT sounds fine to my ears. No complaints.
That leads me to consider that;
1. Your phone may in fact be faulty
2. It could be the speaker itself causing issues, or
3. The s5 is actually the one that objectively "worse" or otherwise different. Perhaps you grew accustomed to the sound of the s5 and anything else would sound slightly off by comparison.
Also remember that the JBL flip 3, while nice, isn't a particularly high-end speaker. Its not exactly the best system to get a solid reference from. You might want to try some other BT peripherals such as a home theater system or headset or w/e other BT stuff you have on hand.
zammi said:
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
Click to expand...
Click to collapse
Same problem with my Bose QC30
Problem is solved when I reboot the phone, but appears again a few hours later. Very annoying
Wearable perhaps?
RKN_ said:
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
Click to expand...
Click to collapse
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
jmartesc said:
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
Click to expand...
Click to collapse
Actually I do have a wearable paired! Completely forgot. Will delete all and try.
Yea, a wearable will cause treble distortion. Quite annoying actually.
Sent from my SM-G950U using Tapatalk
Wow that's interesting. Never knew that was even a thing. Were you able to fix the sound after unpairing your other peripheral?
Hi guys, no improvement I'm afraid
First I unpaired my fitness band (Xiaomi mi band 2)
No improvement
Then I uninstalled xiaomi mi fit app (it was watching my notifications)
No improvement
Then I unpaired all my Bluetooth devices (1 car and 1 laptop) so only JBL Flip 3 remains
Still no improvement. I am still hearing this distorted shrill treble sound which I don't hear from S5.
I will try the sound experience of my car via Bluetooth too.
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
RKN_ said:
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
Click to expand...
Click to collapse
Changed the JBL button function to voice assistant, music still good
Changed the button function back to play pause, music still good
RKN_ said:
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
Click to expand...
Click to collapse
Thank you so much. The muffly sound was driving me crazy. This is the only thing that worked for me.
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
guaycuru said:
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
Click to expand...
Click to collapse
Just updated to Oreo the other day and that's actually when I started having the problems. I've had this S8 Plus almost a year now, and everything sounded great until the update a few days ago.
The best way I can explain it is the audio, to me, sounds over saturated.
I mainly stream Spotify via bluetooth in my car - JVC head unit, JL in-doors, 1000w Kenwood amp and 2 Alpine SWS D12s. This setup used to sound pretty damn sweet, but post-update, it sounds like garbage and I can't figure it out.
This has been an issue with many newer phones and is related to the newer bluetooth protocols in the 2017+ flagship phones, it seems. I haven't been able to figure out a solution, yet, and I've been trying for over a year. I think that most car stereos and bluetooth speakers are still on the older bluetooth protocols, and that seems to be the underlying disconnect in all of this. If one uses the latest high end bluetooth headphones with support for aptx hd and such the sound is on a whole different level unlike it is paired with my sync based Ford entertainment system or similar.
This is a weird issue that I've also experienced. To me it seems like Samsung prioritises Apt-X bandwidth over the older bluetooth audio codecs, such as SBC - which is what a lot Bluetooth devices still use. In theory SBC is capable of 'sufficiently' good sound quality, but in my experience my S8 just sounds like garbage whenever there's any other than one device connected. I did a Bluetooth HCI log and confirmed that whenever the SBC procotol was being used, my phone would just set the quality to medium despite everything I tried.
What's odd now that is post-Oreo my sound has improved and a new HCI log shows that the majority of the time I'm getting the higher quality mode. Not sure if it's coincidental that I also reset my phone completely after Oreo, or whether Samsung has fixed something... who knows.
My advice is that if you're after good quality audio, either stay away from Bluetooth or buy Apt-X or even LDAC enabled equipment. It works flawlessly with the S8. Great in principle, but not exactly an option if you have an in-built stereo!

Bluetooth headset controls not working (most of the time)

Ok so basically I use bluetooth lg tone pro's every day for work, and every time I am listening to music while the screen is off..I can skip or repeat the song but I can't really pause it. SOMETIMES I can pause it but when it lets me pause it...it will close spotify. I never had any problems with my htc 10, s7 and nexus phones, so it's not a broken headset.
Anyone else have these problems?
I went on maintenance just to be sure spotify or soundcloud isn't being put to sleep and it's on the unmonitored, I tried re pairing the device but no luck.
Hey, I know its been a while since your post but I have these issues actually. I have a spotify community post open as well as I don't think google play music has had this issue. If you want to weigh in there as well here it is https://community.spotify.com/t5/On...king-after-a-few-minutes/idc-p/3740076#M63097

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