My Moto G7 is totally messed up but I can still access it by cable from my pc. All files encrypted.
Can I restore a previous twrp nandroid backup from the pc? I cannot push files to the phone to do it from the phone. I get error missing key probably because the files are encrypted.
If not, can I do a hard factory reset from the PC? (I cannot access the phone's recovery by Power+down volume to do it that way).
EDIT
Will adb shell recovery --wipe_data
start a factory reset or just wipe data on a Moto G7?
Are you able to boot into fastboot mode? What means you can access your phone via PC? As storage or via ADB?
Things have changed.
Now my PC can no longer see.the phone. Won't connect.
I can boot the phone to AP Fastboot Flash Mode.
When I select Start it gives me "your device can't be trusted. ..." then boots into the Moto screen, in a boot loop.
If I cable connect to my PC, PC cannot see it.
I'm thinking it is hard bricked and gone.
?
Related
Alright here is my situation. I ran the latest OTA update on the stock rom and the phone started going into
a boot loop. My problem is that I havent performed a recent backup and need to access some files on the
phone. Developer mode is enabled, however I disabled USB debugging prior to running the update. When my
phone reboots, I remove the battery and restart the phone but every once in a while my phone successfully
loads and I am able to punch in my pin to unlock the phone. However, a few seconds later the phone reboots.
I tried to access the phone using ADB but because I dont have USB debugging enabled I dont see any devices
when I run the "adb devices" command. I also tried to acquire a smartphone image using encase forensic, but
yet again, because USB debuggin is not enabled, I am not able to pull data.
I am able to go into recovery mode and I tried to wipe my cache partition, but that did not help.
My questions are:
1. Is there a way for me to access my data files while the phone is stuck in a boot loop and USB debugging is
disabled?
2. Is it possible for me to download the latest update, copy it over to my sdcard and rerun the update from
my sdcard from recovery mode? Could this possibly solve my problem?
3. In a worst case scenario, if I do a factory wipe/reset, will this solve my problem and what is the
likelyhood of recovering my files from the data partition?
Any tips, tricks, advice is greatly appreciated.
tparnet said:
Alright here is my situation. I ran the latest OTA update on the stock rom and the phone started going into
a boot loop. My problem is that I havent performed a recent backup and need to access some files on the
phone. Developer mode is enabled, however I disabled USB debugging prior to running the update. When my
phone reboots, I remove the battery and restart the phone but every once in a while my phone successfully
loads and I am able to punch in my pin to unlock the phone. However, a few seconds later the phone reboots.
I tried to access the phone using ADB but because I dont have USB debugging enabled I dont see any devices
when I run the "adb devices" command. I also tried to acquire a smartphone image using encase forensic, but
yet again, because USB debuggin is not enabled, I am not able to pull data.
I am able to go into recovery mode and I tried to wipe my cache partition, but that did not help.
My questions are:
1. Is there a way for me to access my data files while the phone is stuck in a boot loop and USB debugging is
disabled?
2. Is it possible for me to download the latest update, copy it over to my sdcard and rerun the update from
my sdcard from recovery mode? Could this possibly solve my problem?
3. In a worst case scenario, if I do a factory wipe/reset, will this solve my problem and what is the
likelyhood of recovering my files from the data partition?
Any tips, tricks, advice is greatly appreciated.
Click to expand...
Click to collapse
Boot phone into recovery mode. You can access phone now and make backup or download need files to PC.
svs57 said:
Boot phone into recovery mode. You can access phone now and make backup or download need files to PC.
Click to expand...
Click to collapse
Thanks svs57 for the quick reply.
Would you mind elaborating a bit more? I am an IT guy but by no means a developer. When I boot into recovery is the phone supposed to show up in My Computer via MTP or PTP? The phone is not showing up as a device. Or am I supposed to use adb commands to pull the files down?
When I go into recovery and run the "adb devices" command now I get what appears to be a serial number followed by the word "unauthorized". I rebooted and went into recovery mode again this time tried "apply update from ADB". When I try using either the adb push or adb pull I get "error: closed"
Thanks again for the help.
You have to use latest version of adb. Then you can login to phone via adb and find file you want to backup. Then use "adb pull" to get file to PC.
If you have custom recovery you also can make backup you data using recovery.
Also you can flash the same ROM you have without wipe data.
Hi,
my Nexus 4 is stuck in a boot loop since 2 days. I found it turned off and assumed it crashed (has done that once or twice before), but after turning it on it's gets stuck on the boot up screen. I've tried restarting it numerous times, left it on the boot screen for hours - nothing.
I can access the recovery mode and according to most things I've found while searching the internet for a solution a "wipe data/factory reset" would hopefully do the trick, but the thing is... I haven't backed up my device in ages. (Stupid, I know.) I'm travelling and took a lot of pictures that I would hate to loose.
Is there any way to save them? I don't care for app data or anything else.
I wouldn't mind rooting it (was thinking about doing that anyway), but I'm pretty much a n00b when it comes to Android, haven't done more with it than simply using it.
I have read up quite a bit about rooting in the last two days (here on the forum and everywhere else) but I'm still not sure how exactly to do it, since all methods seem to require unlocking the bootloader and therefore deleting my photos (or just don't give much in the way of explanation).
I'm using a mac, but if necessary I also have Windows installed. I have installed Adb and fastboot following this guide.
The phone is not rooted, I don't have developer options or USB debugging enabled and it's running on 4.4.4.
I would be really grateful for help.
If you can boot into the bootloader you can install a custom recovery, I'd recommend twrp. Then booting into the custom recovery you could use adb to pull files off your device . But your bootloader needs to be unlocked. If it isn't I'm afraid you won't be able to get your photos
Sent from my SAMSUNG-SGH-I957 using XDA Free mobile app
bootloop issue
A.
Try to go into safe mode and backup your data.
Boot into Safe Mode:
1. Press/Hold Power button until power menu shows up
2. Tap/Hold Power off option
3. Choose OK to reboot in safe mode
B.
For bootloop problem:
Boot into Stock Recovery
1. Power+VolUp while booting to enter recovery
2. You can release buttons after you see Google on screen
(Note: Must be this sequence Press/Hold Power, THEN Press/Release VolUp, release Power)
3. Android fallen down screen - VolUp to toggle recovery menu
Now wipe Cache & Dalvik Cache in recovery and reboot the phone.
C.
If the (Option B) does not solved then try to flash the stock rom with the below given mentioned steps.
First download any stock rom and also the related usb drivers. Install the drivers into the PC.
Boot into the bootloader.
Open (fastboot.exe) Cmd prompt as admin. Put the stock rom into that particular folder.
fastboot flash bootloader filename.img
reboot the phone and return back to the bootloader.
Then, we will flash all other partitions.
fastboot flash radio filename.img
Again reboot the phone and go back into the bootloader
fastboot flash boot filename.
fastboot flash recovery filename.img
fastboot flash userdata filename.img
fastboot flash system filename.img
If you want to relock the bootloader of your device after flashing the device, put the device back in fastboot mode. Then type in the following command in the Terminal or Command Window you had opened earlier -:
fastboot oem lock
This will re-lock the bootloader of your Nexus device, restoring your warranty and putting the device back to complete stock.
I hope this helps you out.
Thank you, but is there a way to boot into safe mode if the phone isn't turned on? I can not get to the power menu since I can't turn the phone on...
I can only access the recovery menu.
Data backup
Alternate method you can do is that you have to download a software by name 'DROID EXPLORER' - (try to google it) you will find this software from the internet. Then install the software on your PC or Laptop. Once you open the software it will take some time to download the sdk files from the internet then install the windows sdk files also.
Later you go into the recovery mode with the usb cable connected to your PC. Then open the Droid Explorer software you will see your phone connected picture. Now double click and open it go to sdcard and copy all your pictures and other files to your system.
Finally, Once you backed up all your files now you can reflash with the proper rom from the recovery mode. From directly inserting the rom.zip file into the sdcard and run the custom rom after you wipe the partitions properly in recovery.
Note: Before wiping the partitions always unmount the system, data, cache and then wipe it.
Hi everyone, i'm struck in a dead end situation. I had a soft brick the week after upgrading to nougat and due to an incorrect setting of asus mobile manager my data were not synchronized (just the phone apps and whatsapp logs). I had a stock rom, locked bootloader, no root, no custom recovery, no usb debugging enabled. I just can enter recovery mode. If i switch on the phone it goes in bootloop, I can't enter fastboot 'cause after rebooting is in bootloop again.
With adb i'm not able to copy files, the only things i get are empy folders, i can't push files 'cause I have not the permission (surely because i don't have root).
Backup with adb is impossibile because it says "now unlock your device and confirm the backup operation..." - i'm still in recovery.
The hard way to access to internal storage is install twrp, root and unloack bootloader loosing all my data. Dead end
The easy way (if really these things work) is wipe all and buy a program like drFone or EaseUS MobiSaver for Android for data recovery post-wipe.
What do you suggest?
ps: sorry but I can't add any screeshot with insert image
Thanx
asus zenfone 3 ze520kl
Hey, I have an XT1563 with an SD card integrated into internal storage (which I'm regretting deeply now). Never unlocked bootloader.
Long story short, the screen fried and now won't turn on. Now I'm on a long journey trying to recover the data from it.
I'm also a noob at all of this, here's what I've done so far:
I have the Motorola drivers installed, and just the SDK platform-tools installed.
I can't remember if I kept USB debugging enabled or not, but I figured if I could get it into recovery mode I could enable it through that.
But I can't enter recovery mode. The only thing I'm successfully able to do is enter fastboot mode. I tried doing a flash recovery but of course since bootloader is locked it failed.
So from fastboot, since I can't see the screen, I can only guess at which buttons lead to recovery mode. From images, recovery mode is second on the list, right?
I've tried Vol Down + Vol Up. Didn't work. Also tried Vol Down + Pwr. Also didn't work. Fastboot still says it's in fastboot mode and adb doesn't recognise anything.
The only way my laptop is recognizing the phone is through fastboot. When I plug it in normally it doesn't connect (guessing it jumps into charging mode, but adb still doesn't recognise it)
Can somebody help me here? IIRC Moto X Play does have a built-in recovery mode, right? Is there a way to enter recovery mode through CMD/fastboot functions, or can anyone help me with the hardware buttons to reach it?
Bump
svxyl said:
Bump
Click to expand...
Click to collapse
I'm not sure what is possible. My idea would be:
1. Enter fastboot
2. Fastboot boot twrp
3. Use integrated adb of twrp to access data and shell as well as adb backup. Transfer data using data exchange for Android should also be possible.
So, I was just casually browsing the web on my pc, when I needed to do something on my phone. So I pick up my phone just to find it boot looping with no chance of entering recovery, only fast boot. I haven't unlocked it. I haven't installed TWRP anything. Please help meee .
If you are able to boot your phone in fastboot mode, and does not have any important data on it, you can try a factory reset from fastboot. To do it, install adb and fastboot with drivers in your pc, go to dastboot mode on your phone, connect your phone with the pc, wait for drivers to be installed, and type in cmd:
fastboot erase data
fastboot erase cache
And then, try to reboot the phone by typing:
fastboot reboot
First boot after that can be long, so wait up to 10 minutes. If it will successfully boot, you will have to pass the configuration wizard and install your apps again.
Very important
If your phone is connected with Mi account, you have to remember your password for this account. It is because MIUI has an built-in anti-thief protection like iPhones, and it will be triggered. So, you will not be able to activate and use your phone without Mi account password.
kuba3351 said:
If you are able to boot your phone in fastboot mode, and does not have any important data on it, you can try a factory reset from fastboot. To do it, install adb and fastboot with drivers in your pc, go to dastboot mode on your phone, connect your phone with the pc, wait for drivers to be installed, and type in cmd:
fastboot erase data
fastboot erase cache
And then, try to reboot the phone by typing:
fastboot reboot
First boot after that can be long, so wait up to 10 minutes. If it will successfully boot, you will have to pass the configuration wizard and install your apps again.
Very important
If your phone is connected with Mi account, you have to remember your password for this account. It is because MIUI has an built-in anti-thief protection like iPhones, and it will be triggered. So, you will not be able to activate and use your phone without Mi account password.
Click to expand...
Click to collapse
Is there any chance to get my files back?
Hopefuly yes, if it was backed up in Google Drive or Mi Cloud.
Or there is a possibility that you will be able to transfer your files into your pc if you plug in the phone while it is bootlooping. Hopefuly the PC will see your phone and thw files on it, or if you used an adb before, and granted an authority to your pc, you can use an adb to cppy your files.
If above options does not help, the only way is gping to the service care and asking if they can fix the phone without losing your data.
Unlucky, you have a locker bootloader, so you can't install TWRP and have an ability to easy copy your files into your pc.