What adding new Google Apps account, I getting the message that this account require Google Apps Device Policy to be installed.
I have installed the Google Apps Device Policy. But when I getting to Account selection screen, pressing OK do nothing. It’s not go to next step of setting up the policy and cannot log in.
Anyone solved this issue?
Shay
I got google apps account (not premium, standard only) and it works flawlessly. Could you make second check to make sure that you have mobile access enabled?
I thought I would be the only professional user
I'm searching the hole internet for 3 days now to find people with this problem.
I experience exactly the same issue.
It took me about 10 factory resets to find out that it is an sgs2 issue.
Shame on Samsung.
This Phone is useless for professional users with Google Apps account.
To all who need the Google Apps Device Policy-App:
Please contact the Samsung support at least 10 times a day.
Until they understand that this is a killer-bug
@jsomby
This issue affects only business accounts.
Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App
My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
Sent from my GT-P7510 using Tapatalk
bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App
*Moved from the Samsung Galaxy Tab General forum*
I just purchased a GT 10.1 on yesterday and went through the usual routine of signing in with my Google credentials to set everything up (used for about 2 hours, then applied the Touchwiz update). I'm wondering, is there a way to set up "profiles" or 'users' on the Tab (similar to a Windows PC) that requires a passcode for specific Google accounts, but still allow anyone else to use the tab but not have access to my info? My concern is that all of my gmail, gv, fb, twitter ect data is accessible through the tablet apps since everything is already signed in/synced. Or is my only recourse to use an app that allows passcodes to be placed on individual apps (I'm currently using ZD Box to accomplish this on my N1). I searched the net and hadn't found anything that addressed my question.
that would be awesome. I wondered the same thing but couldn't find anything
sitinon327 said:
*Moved from the Samsung Galaxy Tab General forum*
I just purchased a GT 10.1 on yesterday and went through the usual routine of signing in with my Google credentials to set everything up (used for about 2 hours, then applied the Touchwiz update). I'm wondering, is there a way to set up "profiles" or 'users' on the Tab (similar to a Windows PC) that requires a passcode for specific Google accounts, but still allow anyone else to use the tab but not have access to my info? My concern is that all of my gmail, gv, fb, twitter ect data is accessible through the tablet apps since everything is already signed in/synced. Or is my only recourse to use an app that allows passcodes to be placed on individual apps (I'm currently using ZD Box to accomplish this on my N1). I searched the net and hadn't found anything that addressed my question.
Click to expand...
Click to collapse
Hi
Try Smart App Protector, I've tested and it worked ok, there is a free and paid version as well.
Cheers
Having the ability to have two user logins would be awesome, then I could let my wife/daughter use the tab also. Not that I have anything to hide but would just rather them not have full access to all my accounts.
Ive just got my 2nd Note 3, which the first was returned with a faulty camera.
However, I cant use Samsung Hub due to the fact that I have more than 5 devices registered within the last 90 days and I cant deregister any one of them. I have had a run of bad luck since xmas and a few faulty S4s and now 2 N3s. My Samsung and play store accounts both work fine and I can log into my Samsung/allshare account via the Web, but i just cant use Samsung Hub, due to 5 devices limit Im surprised.. this seems a bit crazy.
Can anyone advise me how to deregister one of my old S4s or who i need to contact.
Thanks
SOLVED!
Ive solved it and I wanted to share the solution with the community because its stupidly buried....
You need to goto "Samsung Link" web page, not your samsung account and login with your normal samsung account user and pass you set up for your phone/Tab.
I cant quite remember how I got this, but you need get too Samsung apps and you should get a "my device" and a picture of your device on the top left. Click on the very small settings cog next to the words "main device".
Click the end tab "my device", scroll to the bottom of the list and click "Modify" and just uncheck every device youve sold or dont use and click "Update".. and there you go.. all your slots back that your not using.
I hope that helps someone.. but like i say... you may have to dig through the site a little,.. to find the "my device" page.
Good Luck
good afternoon,
I can not synchronize the Samsung account and gives the message that the smartphone is not supported took the smartphone to the assistance of the Samsung and was informed that this version and this smartphone does not have access to the Samsung Sync account, which means that does not have access to the following applications samsung link, sydsinc etc.*
As it costs me to believe what I was told in assistance since it usually works with all phones from Samsung.*
What I want to know is if the problem is only here in Portugal or if they are all like that.*
But I have the following questions:
- on the one app I see that the account this Lock on
- as unlock the account.*
what happens is that I when the tablet access to the account check that it recognizes the smartphone. the error that occurs in concrete is:
- When I turn the bill states that the same is on, but then reports that the synchronization is disabled and when I will activate it gives the message that your account is not supported on this device.*
Does anyone has had the same problem and if so how to solve?
The version on smartphone is:
Android 4.4.4
AP :I9060I XXUOAOG2
CP:I9060IXXUOAOG3
CSC:I9060IOXXOAOG2
MODEL GT-I9060I/DS
Best regards*
Saturnino66
saturnino66 said:
good afternoon,
I can not synchronize the Samsung account and gives the message that the smartphone is not supported took the smartphone to the assistance of the Samsung and was informed that this version and this smartphone does not have access to the Samsung Sync account, which means that does not have access to the following applications samsung link, sydsinc etc.*
As it costs me to believe what I was told in assistance since it usually works with all phones from Samsung.*
What I want to know is if the problem is only here in Portugal or if they are all like that.*
But I have the following questions:
- on the one app I see that the account this Lock on
- as unlock the account.*
what happens is that I when the tablet access to the account check that it recognizes the smartphone. the error that occurs in concrete is:
- When I turn the bill states that the same is on, but then reports that the synchronization is disabled and when I will activate it gives the message that your account is not supported on this device.*
Does anyone has had the same problem and if so how to solve?
The version on smartphone is:
Android 4.4.4
AP :I9060I XXUOAOG2
CP:I9060IXXUOAOG3
CSC:I9060IOXXOAOG2
MODEL GT-I9060I/DS
Best regards*
Saturnino66
Click to expand...
Click to collapse
This thread is for grand 2 only. Why you post here? Post it on your phone thread example : sm-g900h. It means on S5 thread
good afternoon
as I am new to the forum thought it was this because mine is the grand neo plus duos. I put the post android in general.
Saturnino