OTA Update failed... both unrooted and rooted! - Moto G6 Plus Questions & Answers

Hi!
A couple weeks ago, I received an OTA update for my Moto G6+. Like most OTAs before, the phone downloaded it automatically but failed to install it. I was constantly getting a "Update unsucessful" error message every hour or so. Before, doing a factory reset would allow me to install the OTA , so I went through with it every two or three months, whenever there was an update available.
This time, however, I decided to root my phone. Why not. And I did! Magisk installed, Smali-patched to make fake GPS apps work fine, etc. I also unchecked the "Download updates" option in the Developer Options so I wouldn't get any updates (I can't install them, since the bootloader is unlocked now).
... but I still got one. And I'm still getting the same error every time the phone tries to install the update. So, my question is: is there any way to delete that update? I remember reading about a button combination during reboot that sent you to a menu with factory reset settings and all that, and going there would delete the OTA file from your device. I know I did it once. But I just can't find how to do it anymore!
Also, is there any way to prevent updates from being downloaded? I though that setting in the Developer Options would do the trick, but it clearly didn't.

JoeyRavn said:
Hi!
A couple weeks ago, I received an OTA update for my Moto G6+. Like most OTAs before, the phone downloaded it automatically but failed to install it. I was constantly getting a "Update unsucessful" error message every hour or so. Before, doing a factory reset would allow me to install the OTA , so I went through with it every two or three months, whenever there was an update available.
This time, however, I decided to root my phone. Why not. And I did! Magisk installed, Smali-patched to make fake GPS apps work fine, etc. I also unchecked the "Download updates" option in the Developer Options so I wouldn't get any updates (I can't install them, since the bootloader is unlocked now).
... but I still got one. And I'm still getting the same error every time the phone tries to install the update. So, my question is: is there any way to delete that update? I remember reading about a button combination during reboot that sent you to a menu with factory reset settings and all that, and going there would delete the OTA file from your device. I know I did it once. But I just can't find how to do it anymore!
Also, is there any way to prevent updates from being downloaded? I though that setting in the Developer Options would do the trick, but it clearly didn't.
Click to expand...
Click to collapse
To enter fastboot mode just press and hold volume down button while your phone is rebooting. When it's turned off just press and hold volume down + power
The latest OTA updates do not download a .zip file and save it somewhere on your device. It's stored in a cloud.
To prevent your device from starting the update you have to freeze the "Motorola-Updateservices" app.
Therefor open a terminal app and type:
Code:
pm disable com.motorola.ccc.ota

WoKoschekk said:
To enter fastboot mode just press and hold volume down button while your phone is rebooting. When it's turned off just press and hold volume down + power
The latest OTA updates do not download a .zip file and save it somewhere on your device. It's stored in a cloud.
To prevent your device from starting the update you have to freeze the "Motorola-Updateservices" app.
Therefor open a terminal app and type:
Code:
pm disable com.motorola.ccc.ota
Click to expand...
Click to collapse
Thanks. Let's see if that does the trick!

Related

[Q] Cancel download of OTA GB update?

Is there any way to cancel the download of the OTA Gingerbread update?
I'm on 2.3.340.MB10, Baseband BP_C_01.09.07P, rooted, stock ROM. I manually triggered the update check earlier (About phone→System updates). I got the update notice and selected “Later” (I want to wait until it's clear that I can keep or regain root).
Maybe an hour later, I noticed a download icon. The notification says Downloading updates and is currently at 18%. I went into Airplane mode to stall it. I tried rebooting and turning Airplane mode on and off, but the best I can do is stall the download and I can't stay in Airplane mode forever. (WiFi has been off the whole time.)
When I go back to System updates, I get “An update is currently downloaded. You will be notified when the download is complete.”
Can somebody please provide me one of the following:
1. How to cancel the download
2. How to indefinitely not install after allowing the download to complete
3. How to upgrade and keep or regain root
Thanks!
P.S.: Does anyone know why the download started when I picked the Remind me later option?
not sure about the first two questions, but as for the 3rd one, P3droid posted rooted OTA build with instructions in DX section of his forum. I don't think links are allowed, but shouldn't be too hard to find.
Oh and yeah, downloading the update automatically after it's found is default behavior for DX.
Can't cancel, but after download it will ask you if you want to install now or later. Choosing later is your only option, unfortunately you will be reminded every four hours if you want to install or not
Sent from my DROIDX using XDA App
Settings
Battery and Data Manager
Data Delivery
Social Applications
Sync over Wi-Fi Only <- Check this box
Thanks, all!
Thanks, folks who posted.
tech_head's tip indeed froze the download, since I rarely connect to WiFi. (Why updates are “Social Applications,” I don't know.) (Interestingly, I had the hardest time actually getting into this menu. Took about 10 tries.)
metamorphousthe's tip saved me from being paranoid about the download completing.
meshdub's tip I haven't checked into yet, but that's promising.
Thanks again!
Just delete a system app and the update will fail when it tries to install and then you're all set
I renamed the blurupdater.apk to .bak I think that stops updates.
larsdennert said:
I renamed the blurupdater.apk to .bak I think that stops updates.
Click to expand...
Click to collapse
You should be all set

OTA Update Failed

Hello,
I just noticed 1 hour ago I have 4.3 OTA update for my Nexus 10. However the update has been failed, due to vfxsound mod as far as I understand. I deactivated this app but I cant see OTA update again if I check the system updates manually it states that your system is current(4.2.2). What can I do to have this system update notification again?
My configuration:
rooted (supersu)
CWM recovery
Thank you.
Same here!
mbt28 said:
Hello,
I just noticed 1 hour ago I have 4.3 OTA update for my Nexus 10. However the update has been failed, due to vfxsound mod as far as I understand. I deactivated this app but I cant see OTA update again if I check the system updates manually it states that your system is current(4.2.2). What can I do to have this system update notification again?
My configuration:
rooted (supersu)
CWM recovery
Thank you.
Click to expand...
Click to collapse
I can't update to 4.3 because of the same reason.
In my case, I installed both vfx and vhifi.
I deactivated and turned both of them into safe mode and tried to flash the update with stock recovery.
However, I still got "assert failed: apply_patch_check system/vendor/etc/audio_effects.conf"
There is a way to get the OTA update back, but I repeatedly failed, and ended up with error.
Someone please help us!
This happens because those files have been modified and are no longer the originals. Extract the files it is having issues with from the 4.2.2 factory image, replace them and try again, or just flash system.img from the factory 4.2.2 image and run the OTA again.
Edit: Also, to get the OTA notification again, go to Settings>Apps>All and force stop "Google Services Framework" then "Clear Data". Immediately return to the "About" screen and check for a system update. If any popups come up regarding allowing location services, choose "No" or otherwise don't allow it.
While the system update downloads, remove your google account, and re-add it to avoid any issues with sync, etc. on your google account. Keep in mind if you use 2-factor authentication via google, you'll need to add a new application password for your tablet.
I succesfully upgraded the system. As you said I replaced these file with the original ones. Now It works fine. The only problem is mx player doesnt work. I think they will update it soon.
plastikowl said:
This happens because those files have been modified and are no longer the originals. Extract the files it is having issues with from the 4.2.2 factory image, replace them and try again, or just flash system.img from the factory 4.2.2 image and run the OTA again.
Edit: Also, to get the OTA notification again, go to Settings>Apps>All and force stop "Google Services Framework" then "Clear Data". Immediately return to the "About" screen and check for a system update. If any popups come up regarding allowing location services, choose "No" or otherwise don't allow it.
While the system update downloads, remove your google account, and re-add it to avoid any issues with sync, etc. on your google account. Keep in mind if you use w-factor authentication via google, you'll need to add a new application password for your tablet.
Click to expand...
Click to collapse
Thanks for your guide , my problem is same as above problem with little difference , when I click on OTA update my phone restart and go to CWM recovery and say "it is not safe package , do you want to install ?" I click yes but nothing happened . I also try to get OTA notification back as same as your instruction but nothing happened . please help me . thanks
sabx13 said:
Thanks for your guide , my problem is same as above problem with little difference , when I click on OTA update my phone restart and go to CWM recovery and say "it is not safe package , do you want to install ?" I click yes but nothing happened . I also try to get OTA notification back as same as your instruction but nothing happened . please help me . thanks
Click to expand...
Click to collapse
Did you mean, "phone"? I can only speak for how this behaves on the Nexus 10. Also, if you enable location services (sometimes it tries when the google services framework starts back up) and you allow it, the OTA doesn't seem to show up (at least not for me, perhaps it's region-based?).
I had to redo mine several times while I replaced system files that had been modified, so I know it works if it's done the way I described. 60% of the time, it worked every time.
Also, try removing your custom recovery. I don't know how this affects things for the OTA but it's a factor I didn't have to contend with.
I'm pretty sure he meant tablet. I'm having the exact same problem on my N10.
plastikowl said:
Did you mean, "phone"? I can only speak for how this behaves on the Nexus 10. Also, if you enable location services (sometimes it tries when the google services framework starts back up) and you allow it, the OTA doesn't seem to show up (at least not for me, perhaps it's region-based?).
I had to redo mine several times while I replaced system files that had been modified, so I know it works if it's done the way I described. 60% of the time, it worked every time.
Also, try removing your custom recovery. I don't know how this affects things for the OTA but it's a factor I didn't have to contend with.
Click to expand...
Click to collapse

[Q] How do I prevent an upgrade to 4.3?

Hi,
I have a Nexus 4 on 4.2.2 (stock, locked bootloader, no custom recovery, etc). I don't want to upgrade yet in light of all the issues people seem to be having with 4.3 -- I've even come across people that have had 4.3 hard brick their device. Unfortunately, my phone seems to have already downloaded the update and now its sitting ready to install, one missed click away in the notifications menu. So I have a few questions;
* Why did the update automatically download? Is this default behavior and if so, how do I opt out of downloading future updates automatically? As a side note, I'm particularly pissed because the download could have eaten into my data usage and because I wasn't asked to download it first. Google seems to increasingly love opt-out behavior on its services these days.
* Is there any way I can get rid of the update? I don't want someone else that uses the phone to accidentally click the notification. I also don't want to update until 4.3.x issues are resolved -- maybe 4.3.1, etc. Can I manually delete the upgrade files for 4.3 Google pushed onto my device?
Turn off the device, press and hold volume down and power until the bootloader shows up, using the volume keys scroll to recovery and then press power to select, the recovery should say "No command." so you have to press and hold volume up and power until it unlocks and shows the options, scroll to wipe cache partition and select it.
This will delete the OTA zip.
If you want to prevent it from happening every boot then you will need to get Autostart or an other startup application manager to stop the OTA updater from starting every boot but you need root.
Since you don't have root there is an option but it may cause a problem.
The option is to restrict background data by going to the settings, data usage, menu and enable "Restrict background data".
The problem is that you will not receive emails from gmail, other email clients and such unless you manually refresh that email client to look for new emails.
Sent from my Nexus 4 using Tapatalk 4 Beta
I love 4.3. It seems smoother, has better battery life and has built in permissions settings.
How did someone hard brick their device doing an update? I find that hard to believe. Did they manage to run it over with a truck while it was installing?

How do I disable OTA update after rooting?

I have the Verizon variant V20 and rooted with Dirty Santa last night. I have gone into developer options and turned off automatic system updates, but it still downloaded an update today and asked to apply it. I hit the later option and delayed it until tomorrow. How do I delete that update file and prevent it from trying again in the future? I have TiBu installed, so hoping there is something I can freeze to prevent it.
Search for "system update" in titanium backup and freeze the two apps you see.
I don't know about deleting the downloaded update though... Browse through and find it?
I just froze the two system updates and also FOTA Update 7.0. Thanks for the help!
Anyone know the file names for the tmobile variant?
If anyone had an issue freezing these apps with TB just open up your dialer interface and type in 277634#*#
This will bring up a hidden menu and then select Wi-Fi test and then select OTA then select disable. After that you will have to kill the hidden menu and you shouldn't be seeing the annoying OTA icon in your status bar anymore.
Had this problem on AT&T H910 it's an easy fixer.
1. boot into TWRP go to wipe and clear cache and Dalvic and reboot
This rids you of the annoying wanna update msg and gives you time to fix it
2. Go to playstore and install DisableService
3. Open and find Software Update open it and disable everything reboot and your good 2 go....
4. Just in case... Go to Developer options and see if you have a checkbox for Automatic System Updates and turn it off ( after using step 3 it most likely is but turn it off anyway)
Just curious, can't u just go to Developer Settings and turn off "Automatic System Updates" ?
TBPro pulls "FOTA Update 7.0" and "System updates 1_16_02_0"
I've frozen both of them and assume that will do the trick for the popups. But would wiping their data remove the updates that they already downloaded (not installed)? Also, would deleting these apps cause any issue with the device? Just curious...
https://forum.xda-developers.com/showpost.php?p=72463487&postcount=4237
On Tmo H918. The above link has a pic that shows the screen mentioned below.
Here's how I got rid of a previous update:
Rename otacerts.zip in /system/etc/security to otacerts.bak.
The full update is found in the cache partition called update.zip. Move the update.zip file from /cache directory (I put it on the sd card).
The next time you get the notification, selected to install it. See the attached. It said rebooting. It won't reboot because the necessary file is gone. Wait 10 seconds and touch the recents key and close the window. Done!
I rebooted the phone and no nag.
Would just like to point out if you click on system updates it will still download, but it won't install you'll have to delete the update zip again, but you shouldn't get any notifications.
crazyc78 said:
If anyone had an issue freezing these apps with TB just open up your dialer interface and type in 277634#*#
This will bring up a hidden menu and then select Wi-Fi test and then select OTA then select disable. After that you will have to kill the hidden menu and you shouldn't be seeing the annoying OTA icon in your status bar anymore.
Click to expand...
Click to collapse
I tried this on my H910 and it says "Connection problem or invalid MMI code."
This is what I did on H918.
https://forum.xda-developers.com/showpost.php?p=72463487&postcount=4237
androiddiego said:
This is what I did on H918.
https://forum.xda-developers.com/showpost.php?p=72463487&postcount=4237
Click to expand...
Click to collapse
Mine's already named .bak. Still getting the notification.
ArmOfAtlas said:
TBPro pulls "FOTA Update 7.0" and "System updates 1_16_02_0"
I've frozen both of them and assume that will do the trick for the popups. But would wiping their data remove the updates that they already downloaded (not installed)? Also, would deleting these apps cause any issue with the device? Just curious...
Click to expand...
Click to collapse
Does anyone else find a different wording of this "System updates 1_16_02_0" ? Am I the only person who's TiB shows it to be called "Software updates 1.16.02? I figure that this "Software updates" is what everyone is talking about because it has the same version build numbers with the exception of not having the trailing 0 at the end. It seems highly unlikely that there would be a coincidence where two different programs would have the same version build numbers.
I have had to restore my rooted factory ROM several times after I have tried to remove some factory installed things which apparently were too deeply tied into android to be safely removed. My nandroid backup which I often restore to is pretty much untouched with the exception of SU and TiB being installed. So I've had the luxury of dealing with this multiple times now. I just want to know if people are seeing a different program called "System updates" than I am seeing it as being called "Software Update."
wargear said:
Had this problem on AT&T H910 it's an easy fixer.
1. boot into TWRP go to wipe and clear cache and Dalvic and reboot
This rids you of the annoying wanna update msg and gives you time to fix it
2. Go to playstore and install DisableService
3. Open and find Software Update open it and disable everything reboot and your good 2 go....
4. Just in case... Go to Developer options and see if you have a checkbox for Automatic System Updates and turn it off ( after using step 3 it most likely is but turn it off anyway)
Click to expand...
Click to collapse
Ok so i got this OTA I was going to update to SuperV 4.0 to try to fix this which told me to update my TWRP...So I went to the app to update and now somehow I have no TWRP and I cannot get my phone to show properly in LGUP because it come up unknown device I cant push that way either now...I am stuck on about 1 minute or so of a loop of the OTA update...obviously my phone wont work for much...I did freeze FOTA in TiBu but there are no system update or software update to freeze...PLEASE HELP ME I have been trying to figure this out for 2 days now...
---------- Post added at 01:52 PM ---------- Previous post was at 01:42 PM ----------
Dgsaxhitman84 said:
Ok so i got this OTA I was going to update to SuperV 4.0 to try to fix this which told me to update my TWRP...So I went to the app to update and now somehow I have no TWRP and I cannot get my phone to show properly in LGUP because it come up unknown device I cant push that way either now...I am stuck on about 1 minute or so of a loop of the OTA update...obviously my phone wont work for much...I did freeze FOTA in TiBu but there are no system update or software update to freeze...PLEASE HELP ME I have been trying to figure this out for 2 days now...
Click to expand...
Click to collapse
Ok so i got into Download mode and LGUP recognized the phone...The issue you ask??? It was the usb port i had it plugged into...Here's more...
I didn't had the same issue as you, but had a similiar one (phone didn't get discovered neither by LGUP nor LG Flash Tool). Yesterday I fixed it by following this guide:
http://forum.xda-developers.com/show....php?t=2785089

Can't update or do manual updates

Hi,
I have a strange problem. I can't update my phone. It shows me a popup every other day that I am 90+ days behind the latest security update, but then I click on update now, and nothing happens. It then shows me a notification "Couldn't install update / Tap to learn more" when I do that, nothing happens.
I downloaded the Oxygen Updater app and downloaded the update, but when I try to go into the manual update, that also doesn't work. It shows up to date, and when I click on it, nothing happens. I took some screenshots. I already restarted it several times, but that also didn't work. The device is rooted I have Magisk 38ab6858 (25203)
Any ideas on how to fix that?
Thanks!
Since you are rooted you have to do full updates. Can't do incremental ones. Go to the settings in oxygen updater to switch from incremental to full. If I'm not mistaken, there should be instructions in that app how to do the local upgrade, but there should be an option in the system update menu to do the local upgrade.
Worst case, it sits a few security patches behind. Not a huge deal, but annoying.
Hope this helps.
Also, if you are able to update this way, don't forget to go to the magisk app to flash after the ota BEFORE you reboot, but AFTER the update installs.
Thanks but I can't even open the update menu. When I check the disabled apps the "Software update" app is there disabled and no matter what I do I can't get it enabled. I tried to delete the cache and files but still. Any other idea?
sydios said:
Thanks but I can't even open the update menu. When I check the disabled apps the "Software update" app is there disabled and no matter what I do I can't get it enabled. I tried to delete the cache and files but still. Any other idea?
Click to expand...
Click to collapse
I don't have any work arounds for that sort of scenario. A factory reset would fix it, or perhaps sideloading the update file? I haven't messed around too much on stock so I'm not sure if that would be an option.
sydios said:
Thanks but I can't even open the update menu. When I check the disabled apps the "Software update" app is there disabled and no matter what I do I can't get it enabled. I tried to delete the cache and files but still. Any other idea?
Click to expand...
Click to collapse
Doesn't OOS 12 require this special updater app? At least that's what's been shared on the Telegram group and it seems to work - I'm still on OOS 11 so I can't test or confirm.
That's the text that comes with the apk: "OnePlus removed the local update option in System Update in OOS12. They later released this APK to restore the functionality"
Can't hurt to try I guess?
You need to activate developer options
After this there is the local update option available under the "up to date" menu if you press the settings or tree dots in the upper right corner.
I cant be more exact because i dont own a op8pro anymore.

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