How to recover data when display and touch is not working. - Asus Zenfone Max Pro M2 Questions & Answers

Guys
I am new to this forum , and I am stuck with all my data locked in the device. The data is very important to me. my device's screen suddenly turned blue and touch is also not responding.
Service centre people said that the touch and display is fine the problem is with motherboard so they will replace it and all my data will be deleted and I have very important data in my phone.
Usb debugging is on in my phone but I haven't authorized in pc/laptop therefore when I run adb command it shows me device but with "unauthorized" tag. Stock recovery mode does not support all adb commands like push pull.
Is there a way to recover my data? Any custom recovery method without need of touch screen. Also which does not violate my warranty as my phone is under warranty and I need my motherboard replaced?
Please guys
P.s : my phone connects to my home wifi network and receiving Calls and messages.

Related

[Q] I9505 Help Needed ADB

Hi, I have a S4 i9505 with a problem, screen broken and no display at all + usb debugging is disabled.
Phone: Not rooted, original software, usb debugging disabled, no display at all
What I want to achieve: restore all my photos / videos on the phone memory, no sd card
What I have attempted:
installed ADB & fastboot based on instructions from http://forum.xda-developers.com/showthread.php?t=2786395
What I need help with:
- When i try to get into recovery mode, i wasn't sure if i am indeed in there since i can't see anything, but in total there's a vibration when i turn on the phone, and another vibration when i release the power up+power+home after pressing them down for about 5 seconds.
- When in command prompt I type adb devices and there was none, and when i type adb shell it says error: device not found
I have ensured all drivers for my phone are installed (even with PdaNetA4180 & UniversalAdbDriverSetup6 from cynanogen) but the error remains. refer to attached image.
I have done extensive search on the forum but still couldn't find any ways to get usb debugging enabled on my crippled phone.
Any step by step guide would really be helpful! Thanks
Ps. Main problem = device not found in adb , usb debugging disabled, screen no display/cracked
What do you want? To recover files? To my knowledge that is not possible.
You would first need to flash a custom recovery for adb to work in recovery.
Then you would need to allow the connection on your device (which you can't do).
Yes I need to recover photos only. Nothing else.
Please kindly guide the steps on how to flash a custom recovery (w/o control of the phone's display or touch)
Thanks.
Your device is shown connected in windows
Why not use the mtp protocol and copy whatever you want
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
If the photos are deleted by the factory reset then i am sorry to day but you cannot recover them even if you get the screen fixed
bomby481 said:
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
Click to expand...
Click to collapse
Your photos are gone and there is no way to get them back.

Lg G2 cant go to download or recovery mode, phone works fine but i forgot pin code.

I have been using knock code but later when i took my phone from my pocket it showed pin code. I forgot my pin code, I know my email adress and password but wifi and cellular data is off in the phone.
I bought this phone as used. I wasn`t able to connect my phone to pc after i bought. I get device not recognized error in windows. I also had slow charging when plugged with its charger though it charged in 2 hours.
1. Telephone works opens fine, but asks for pin code or email, i know email but cellular data and wifi is off in phone and i cant open wifi or cellular data.
2. I tried to do hard reset but i cant go to recovery or download mode, tried volume up for download mode, tried volume-down power and volume down-up simultaneously or volume-down power and volume down power again for recovery,. no luck.
3. I am stuck at pin code and email menu, i can use camera or quickmemo, i tried to open every app on quickmemo but couldnt open wifi or cellular data.
4. I use 4.4.2 kitkat lg g2 d802 , installed every driver, tried on other devices, other os`s. Cant get the phone recognized by pc.
Any suggestions ? I am really frustrated. I just bought it 1 month ago. Trying to find its pin code hopefully for 2 hours and no luck :crying:.
Anyone really any suggestions? i am open to any opinions. I can try anything to make this phone work...
Can motherboard be damaged ? I have never had any problem while gaming or surfing on net while using the telephone though. Why do you think that I get code 43 Not recognized device while i try to plug in and connect to my device and also i can't get to recovery or download mode .
You're just saying "Pin". Is it just a SIM-lock or is your phone encrypted? In first case try another sim. In second case please take a look at this fix-list:
https://forum.xda-developers.com/showpost.php?p=63327417&postcount=4
It is not about the pin code of sim card. It is the password of telephone after you put screen lock to your telephone it asks for pin code in case you forgot your screen lock combination.
And there is no such thing applies to my problem in fix-list. I assume that my motherboard or charge socket is damaged so i cant connect my telephone to pc. And also i can't go to recovery mode or download mode but telephone is working fine though asks for pin code password or email address.
and no, im not just saying "Pin"
is there any fix because i am having this problem too ?
Update:
I can go into recovery mode, i was able to do it after trying 10-15 times.
In recovery mode, after i start hard reset, i get boot certification error.
i wasn't able to get into download mode, Computer can't recognize the telephone. i think it's because my usb port is damaged.
i tried to connect adb while in recovery mode but computer didn't even found that a telephone is connected.
i have done some research and do you think i can flash rom using JTAG ?
do you think if i buy 8$ lg g2 d802 charging port flex cable , would i be able to get into download mode and computer would recognize the telephone ?

Recover data from S8 with broken screen

Hi everyone!
I broke my S8 screen completely by dropping it (the phone is still working, not know if the touch still works).
I want to recover WhatsApp backup folder and DCIM folder (i had no backup service enabled, nor samsung account, nor google photo or gdrive), so i thought to go ahed through ADB. Anyway adb list no devices until i unlock my phone through pattern code ( i had no facial/retina/fingerprint mode set).
So i thought to proceed through download mode, flash twrp through odin and access adb through twrp. Anyway it looks like i cannot use odin to flash until i trigger on "OEM Unlock" in developer options which i can't do no more cause of the broken screen.
Is there another way to enable OEM Unlock which doesn't require touch input? Or is there any other way to recover my two folders?
A big thanks for everyone who could help
You can use an otg adapter and a mouse and try to replicate your pattern code and after your in just transfer your files. If you happen to have a second cell phone I would suggest you practise a bit on that screen first so you can replicate the exact movements to unlock your phone. Had an issue with my s6 edge and that worked like a charm.
deveauwelle32 said:
If you don't know how to recover data from S8 phone, just use an Android data recovery software, it can help you recover data from an broken Android device, it is really simple to finsih the recovery process. And you can preview and recover the data from your broken phone, so that you don't lose these data.
Click to expand...
Click to collapse
Yep, that's the best thing you can do.
Cristian.CT46 said:
Hi everyone!
I broke my S8 screen completely by dropping it (the phone is still working, not know if the touch still works).
I want to recover WhatsApp backup folder and DCIM folder (i had no backup service enabled, nor samsung account, nor google photo or gdrive), so i thought to go ahed through ADB. Anyway adb list no devices until i unlock my phone through pattern code ( i had no facial/retina/fingerprint mode set).
So i thought to proceed through download mode, flash twrp through odin and access adb through twrp. Anyway it looks like i cannot use odin to flash until i trigger on "OEM Unlock" in developer options which i can't do no more cause of the broken screen.
Is there another way to enable OEM Unlock which doesn't require touch input? Or is there any other way to recover my two folders?
A big thanks for everyone who could help
Click to expand...
Click to collapse
Log into Samsung Find my mobile. Use your Samsung Account details to log in.
There you will see alot of options that you can perform on your Galaxy S8 remotely.
Use the remotely unlock my device option to unlock your device.
Then connect your phone to the Laptop or PC using data cable and recover the data.
Hope it helps.

Pls help me with Samsung Galaxy s5 broken screen and digitizer.I want my data...

HI
So far all attempts have failed. I have broken screen but all hardware buttons work well.
I've tried a lot of methods and I do not know anymore.
The device had a locked screen, but I managed to remove it. Smartphone works. I do not know how to enable mtp when the display is broken. I did root and installed TWRP recovery. Now I know in Recovery mode to see files in phone but there is nothing in the data / bla.bla.bla.contacts folder. I need mainly contacts that were only on my phone. When the phone is normally on, I can not type the command because the device is unauthorized. In recovery mode, I allowed adb debugging through the command, but after restart, I still have no access to the device and neither samsung kies can see anything. I tried the VYSOR procedure but it did not work because I can not install an application via commands to the device.
I welcome any help.
WELL THANK YOU
Michael
Did you have Google contact sync on or off in that phone ?
If it was on then your contacts should be safe with Google just sync another phone with your Google id and see if all your contacts are restored or not .......
Solved
Seriously? Stupid question .. If I was so stupid, do you think I would know what is XDA? But thank you for your interest. Problem is solved. Helped this link. Devices authorized and now all the instructions work. Beware the right way!
youtube.com/watch?v=aYYzdKdS8NE

Is there a way to recover data from a phone with nonfunctioning display which only gets detected in fastboot mode?

my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
svkr4u said:
my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
Click to expand...
Click to collapse
I don't think you could
Even if your Bootloader was unlocked and if you had TWRP installed, and if you could reboot to TWRP, you should still use the touch screen to enter your pin/pass/pattern that TWRP could decrypt storage - only after that you would be able to use MTP from TWRP to transfer the files to your PC
Too many "ifs"- you didn't mention unlocked Bootloader and TWRP - hence I assume you never did that (unlock BL, install TWRP)
If you didn't, you cannot now (even to unlock BL) once your screen is broken
If BL was unlocked (again, you didn't mention, hence assuming not), you could disk-dump your data to PC, but as the partition img, and then it would not be possible (without the help from your phone - but no help since your screen is broken) to decrypt the files
All in all, I don't see how could you make it now
---
One must periodically transfer his photos, etc to PC and backup whatever is possible through Google and I also use Mi Cloud for backing-up
I recently had a similar case. My phone was no more booting except to the Fastboot
Screen was not broken, Bootloader was unlocked and I was able to reflash MIUI and get the phone working again
However, by Factory reset (I needed to reflash the OS), all my data were wiped from the phone
But I did not loose almost anything. I had copy of my photos on the PC, just from a couple of days before the disaster
By help of Google and Mi Cloud, I easily restored contacts, calendar, WA chats, even WiFi passwords (by Mi Cloud)
I needed one day to reset the phone, but eventually I did not loose anything essential
I managed to do this some time ago with an older phone but maybe it works, I don't remember the details but it was something along these lines:
1. Load TWRP using fastboot with `fastboot boot twrp.img`
2. Access the phone via ADB with `adb shell`
3. Pull the data with however adb pulls it (I think `adb pull <path>`)
The other option you have is searching ebay or other shops for screen replacements por Mi9T, they might be fake replacements but as long as they work good enough for you to access your phone and pull the data out they're good enough.
Also, I forgot, make sure the broken part is the screen, if the phone itself is dead then we enter the realm of forensics and I doubt it's worth your trouble (and money) to recover that data.

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