Play Store stopped working on Fire HD 8 (2018) - Fire HD 8 and HD 10 Q&A, Help & Troubleshooting

The Play Store was working fine, then all of a sudden it asked me to sign in again. Ok, so I do. But then it just redirects me again to the sign in page. I don't know what happened. I uninstalled and reinstalled all four apps required for the Play Store (trying various versions), I changed my gmail password, nothing is working.
Anybody have any ideas? Thanks.

Your Google Play Store has stopped working?
Your Fire tablet have registered. Deregister it and perform the factory reset (You need to backup your Google services APKs to SD Card)
Install the Google Play Store and Google Services from SD Card
After the Google services are installed, reboot your device
On my Fire tablet. The Google Play Store is still working

OK I'll try that thanks for the response.

spizzlo said:
OK I'll try that thanks for the response.
Click to expand...
Click to collapse
Did it work? Im also having same problem

ahac85 said:
Did it work? Im also having same problem
Click to expand...
Click to collapse
No it didn't. It worked at first but then after reboot it did the same thing again. Instead I reset again and used the fire toolbox in the development thread and so far so good.

Related

[Solved]Please help me about Play Store 921 error

I flashed a new rom, stock jpu, i rooted it, flashed 2.5 g3mod kernel and started to restore my aps with titanium. and then it begin, i cant download anything from play store, due to this error. there is another thing, talk app is not conecting with my account, it says sign in error.
I tryed clearing data from all google aps, play store included, reinstall play store and talk app, rebooted, reinstalled again...
I had the same problem when i was on Kyrillos 10.4, and now again.
please help.
Clear the data of the play app from settings>applications> manage applications.
Hope that works
ak700 said:
Clear the data of the play app from settings>applications> manage applications.
Hope that works
Click to expand...
Click to collapse
Did that. Didnt work
same issue, I resolved with
remove my google account, insert him back, clear cache and data for the google play store, kill all the active apps
ilievski.ace said:
same issue, I resolved with
remove my google account, insert him back, clear cache and data for the google play store, kill all the active apps
Click to expand...
Click to collapse
I did all that but it still didnt work..
I got it workin after restoring google services framework with titanium.
Thanks for the help.
You did that. Excellent! But do you know how GSF affects your phone? It connects the google servers to your phone. Never uninstall that .. there was a thread somewhere.. it said "apps save to uninstall" or something. Follow that...

Yotaphone 2 bought in China has no google apps. Any way to fix this?

Like the title says, China blocks all google related apps so google play services is non-existent on my phone.
Running Android 4.4.2 and have tried "google installer", and manually installing it with apks with no luck either.
Once I install the APK's such as google play, or google play services, or google accounts, when I try to run them it gives the message "unfortunately google play services has stopped working".
I'm not too sure how to root this phone and if anyone has any ideas that would be great, thanks
Have you tried the usual procedures: Clear cache, factory reset?
fargonaz said:
Have you tried the usual procedures: Clear cache, factory reset?
Click to expand...
Click to collapse
Yeah all without success
check this post:
http://forum.xda-developers.com/yotaphone-one/general/yota-releases-1-87-firmware-ru-t3262836
download the yotaflasher and flash your phone into another builds
AgentMelon said:
Like the title says, China blocks all google related apps so google play services is non-existent on my phone.
Running Android 4.4.2 and have tried "google installer", and manually installing it with apks with no luck either.
Once I install the APK's such as google play, or google play services, or google accounts, when I try to run them it gives the message "unfortunately google play services has stopped working".
I'm not too sure how to root this phone and if anyone has any ideas that would be great, thanks
Click to expand...
Click to collapse
this is how i did to get my yotaphone 2 YD206 rooted and it works ok.
I installed "kingroot" app from kingroot.net and follow the instructions , it should be done with a few mins.

[Amazon Fire HD 8, 8th gen] Can no longer sign into Google Play

I installed Google Play from the tutorial on Xda for this device however starting this morning Google Play signed me out and I can no longer get passed the Sign in button on Google play and every time I log in with my account it goes back to that page
Having exactly the same problem. Followed the guide to install play on my daughters new fire 8 and keep getting stuck in this loop!
Same problem on my new Fire HD 8 with Fire OS 6.3.0.1.
Keep getting message about updating Google Play services and back to the loop to sign in and checking .
hi had same problem with fire HD 8 fire OS 6.3.0.1 but i think i accidently found the solution. I installed google play using PAK files as you probably have too. the thing is it will allow you to use your gmail account UNTIL you turn off the tablet whereupon it will do the looping thing the solution i found was install Play Games. After that my account has since worked properly. you may have to make a new gmail account to download the Play Games app however (i had a total of 6 by the time i stumbled on this solution lol)
kraken1980 said:
hi had same problem with fire HD 8 fire OS 6.3.0.1 but i think i accidently found the solution. I installed google play using PAK files as you probably have too. the thing is it will allow you to use your gmail account UNTIL you turn off the tablet whereupon it will do the looping thing the solution i found was install Play Games. After that my account has since worked properly. you may have to make a new gmail account to download the Play Games app however (i had a total of 6 by the time i stumbled on this solution lol)
Click to expand...
Click to collapse
Hey bro, I'm about to receive 2 tablets today for my nieces and would like to know the exact steps to take to get play store installed. Thanks in advance....
nymikey said:
Hey bro, I'm about to receive 2 tablets today for my nieces and would like to know the exact steps to take to get play store installed. Thanks in advance....
Click to expand...
Click to collapse
Hey there I followed a guide at laptopmag.com to install Google play on a fire HD 8 (sorry can't post link as new member just search for Google play on kindle fire 8 and should be in first 5 or so results)but make sure you go into the play store and install play games otherwise you will get looping login problem as guys above hope this helps
OK I downloaded & installed the Play Store APKs. I too get the sign in loop. How do I install Games from the play store if I can't log in? Thanks for advice.
PS why doesn't someone just upload a Zip of the required APKs for Fire hd 8
flusaboy said:
....why doesn't someone just upload a Zip of the required APKs for Fire hd 8
Click to expand...
Click to collapse
Perhaps that "someone" should be you. XDA is a community where everyone contributes to the best of their ability. There are no entitlements.
---------- Post added at 02:08 PM ---------- Previous post was at 02:06 PM ----------
flusaboy said:
OK I downloaded & installed the Play Store APKs. I too get the sign in loop. How do I install Games from the play store if I can't log in? Thanks for advice.
Click to expand...
Click to collapse
Other threads suggest recent Play Store (services) builds don't play nice with FireOS v6.
flusaboy said:
OK I downloaded & installed the Play Store APKs. I too get the sign in loop. How do I install Games from the play store if I can't log in? Thanks for advice.
PS why doesn't someone just upload a Zip of the required APKs for Fire hd 8
Click to expand...
Click to collapse
hi there when you first install the apks u can sign in initially but will not be able to once u turn the device off however if u go into google store first search for google game app and install/update it then the loop problem will not happen for some reason. u may need to make a new gmail account to do this if u have already logged in with urs (ive got about 4 now before i figured this out lol) hope this helps
Re-install the Googe Play and reboot

[Fire HD8 / 8th Gen] Unable to install Google Play Store

I am having some problems getting Google Play Store onto my Fire HD 8 (2018 / 8th Gen). I am mainly installing GPS to get Moon Reader+ Pro (paid) onto my Fire HD8. (Anything else would be a bonus)
SIDENOTE: If someone can recommend me an EPUB reader for Fire HD8 that also do text-to-speech...
First, I tried to install the 4 files directly (G Framework, G Play Services, G Play Store, G Login), using the links provided by Androidpolice. It worked, I installed a few apps, then it stopped working. Google play store wants me to login again. And again, and again... it won't save the login info, even after I confirmed login from my main Google device (my phone) like 6 times yesterday.
And I keep getting a notification that I must update Google Play Services.
So I figured okay, I'll update Google Play Services manually. Except I downloaded like 4 different versions from APKMirror, and they all say "apk is corrupt" when I install them.
I read in Reddit that I have to move the APKs back into internal storage. I did that. Rebooted, tried again. STILL errored out.
I uninstalled and deleted all four apks, and started again with Fire Toolbox 6.4
Install went okay. Entered credentials, verified login from other device. Then POOF. Quit to desktop.
When I opened Google Play Store, it's prompting me for login... AGAIN.
I do have an SD card in the device, and it's configured as adoptable storage (i.e. semi-permanent), not removable. Not sure if it makes any difference.
Any ideas?
Just an idea I had... Should I remove the SD card, to force the install into internal, THEN install Play Store?
kschang said:
I am having some problems getting Google Play Store onto my Fire HD 8 (2018 / 8th Gen). I am mainly installing GPS to get Moon Reader+ Pro (paid) onto my Fire HD8. (Anything else would be a bonus)
SIDENOTE: If someone can recommend me an EPUB reader for Fire HD8 that also do text-to-speech...
First, I tried to install the 4 files directly (G Framework, G Play Services, G Play Store, G Login), using the links provided by Androidpolice. It worked, I installed a few apps, then it stopped working. Google play store wants me to login again. And again, and again... it won't save the login info, even after I confirmed login from my main Google device (my phone) like 6 times yesterday.
And I keep getting a notification that I must update Google Play Services.
So I figured okay, I'll update Google Play Services manually. Except I downloaded like 4 different versions from APKMirror, and they all say "apk is corrupt" when I install them.
I read in Reddit that I have to move the APKs back into internal storage. I did that. Rebooted, tried again. STILL errored out.
I uninstalled and deleted all four apks, and started again with Fire Toolbox 6.4
Install went okay. Entered credentials, verified login from other device. Then POOF. Quit to desktop.
When I opened Google Play Store, it's prompting me for login... AGAIN.
I do have an SD card in the device, and it's configured as adoptable storage (i.e. semi-permanent), not removable. Not sure if it makes any difference.
Any ideas?
Click to expand...
Click to collapse
I had this issue and had to set my storage as portable.
Okay, so it is the SD card. Good to know!
kschang said:
I am having some problems getting Google Play Store onto my Fire HD 8 (2018 / 8th Gen). I am mainly installing GPS to get Moon Reader+ Pro (paid) onto my Fire HD8. (Anything else would be a bonus)
SIDENOTE: If someone can recommend me an EPUB reader for Fire HD8 that also do text-to-speech...
First, I tried to install the 4 files directly (G Framework, G Play Services, G Play Store, G Login), using the links provided by Androidpolice. It worked, I installed a few apps, then it stopped working. Google play store wants me to login again. And again, and again... it won't save the login info, even after I confirmed login from my main Google device (my phone) like 6 times yesterday.
And I keep getting a notification that I must update Google Play Services.
So I figured okay, I'll update Google Play Services manually. Except I downloaded like 4 different versions from APKMirror, and they all say "apk is corrupt" when I install them.
I read in Reddit that I have to move the APKs back into internal storage. I did that. Rebooted, tried again. STILL errored out.
I uninstalled and deleted all four apks, and started again with Fire Toolbox 6.4
Install went okay. Entered credentials, verified login from other device. Then POOF. Quit to desktop.
When I opened Google Play Store, it's prompting me for login... AGAIN.
I do have an SD card in the device, and it's configured as adoptable storage (i.e. semi-permanent), not removable. Not sure if it makes any difference.
Any ideas?
Click to expand...
Click to collapse
You have a problem from Google services?
Try it to factory reset, bypass Amazon registration. Do not register with Amazon account. Remove Amazon bloat using Fire Toolbox.
Do not install the Google API services into SD card. Only install into internal storage.
I have to install Google BEFORE Amazon? Dang.
Moved EVERYTHING back into internal storage. Reformatted the SD card as portable storage. Rebooted. Confirmed there's not even an option to move app to SD now.
Deleted all four APKs, and tried to reinstall via Fire Tollbox. No joy. will not save Google login data. After entering credentials, it goes to checking info, and BOOM! Back to "sign in" button. In fact, the screen kinda froze up when installing Google Play Services with Fire Toolbox. Took a LONG time for the display to refresh, MUCH MUCH longer than it should.
Deleted all four APKs again, installed the 4 files downloaded via AndroidPolice earlier manually. Tried to enter credentials again, still no go, same thing happens. it just quits and goes back to the "sign in' button as if I've never tried to enter the credentials.
So you're telling me I have to choose between Google and Amazon, then I'll have to just leave this one alone. I have a backup tablet I can try this on though. (Yes, I have a backup HD8 and an HD7, and an HD7 4th gen I gave to a friend. )
How do I bypass Amazon registration? Device boots directly to Amazon registration. No dropdown shade, no settings, nothing.
This is VERY strange.
I tested the Google Play install with Amazon Fire Toolbox 6.5 on my HD8 (2017), which was my backup device. It worked flawlessly. I got apps and everything downloaded.
I then tried to do the same to my HD8 (2018) which is supposed to be my primary device. I already have a ton of Amazon apps and books on it, but I need something from the Play store. So I started the install process. (Incidentally 6.4 was not very happy install to the same device). Install went smoothly. I started up Play Store, which took me to login. I entered my credentials, verified login on my primary device, hit "Accept terms" then BAM! I'm back at login screen.
Okay, I erased data from Play store, login again. BAM, it won't save the login data.
Okay, uninstall play store, reboot, login again. BAM still won't save login data.
Okay, remove microSD card altogether. Reboot. Uninstall, reinstall. Login again. STILL won't save login data.
I checked, says internal storage has 3.26GB out of 10.43 GB free. So it's not a storage problem.
I can use my 2017 device, but I'd STILL like to eventually figure out what's going on. Do I need to try it fully factory-resetted?
kschang said:
How do I bypass Amazon registration? Device boots directly to Amazon registration. No dropdown shade, no settings, nothing.
Click to expand...
Click to collapse
Ways to bypass Amazon registration in setup screen after factory reset.
1. Select the Wi-Fi networks with password. Do not select an open Wi-Fi networks (no password).
2. Hit CANCEL button on enter Wi-Fi password page.
3. Then hit NOT NOW button and confirm by hitting SKIP button on dialog
If you have to connected to Wi-Fi via setup screen. It will go to registration screen
1. Fill an invalid/incorrect email address and password field and enter at several times until appears NOT NOW button
Example to fill an invalid/incorrect email address and password from registration screen:
Code:
Email address: x
Password: x
2. When the button appears, hit NOT NOW and confirm by hitting SKIP button on dialog
kschang said:
This is VERY strange.
I tested the Google Play install with Amazon Fire Toolbox 6.5 on my HD8 (2017), which was my backup device. It worked flawlessly. I got apps and everything downloaded.
I then tried to do the same to my HD8 (2018) which is supposed to be my primary device. I already have a ton of Amazon apps and books on it, but I need something from the Play store. So I started the install process. (Incidentally 6.4 was not very happy install to the same device). Install went smoothly. I started up Play Store, which took me to login. I entered my credentials, verified login on my primary device, hit "Accept terms" then BAM! I'm back at login screen.
Okay, I erased data from Play store, login again. BAM, it won't save the login data.
Okay, uninstall play store, reboot, login again. BAM still won't save login data.
Okay, remove microSD card altogether. Reboot. Uninstall, reinstall. Login again. STILL won't save login data.
I checked, says internal storage has 3.26GB out of 10.43 GB free. So it's not a storage problem.
I can use my 2017 device, but I'd STILL like to eventually figure out what's going on. Do I need to try it fully factory-resetted?
Click to expand...
Click to collapse
You forgot to reset your Fire tablet to factory defaults, and you didn't grant contacts permission to Google services.
I have a 3 Fire HD 8 (2018), deregistered, installed apps (Nova Launcher, Google services, Microsoft office, Facebook), and Google services and Google accounts are still fine on Fire OS 6.3.1.2 and 6.3.0.1.
I'm also having trouble installing the three files in a combination that works (I read elsewhere that we don't need Google account manager). Given that the Fire HD 8 (8th generation) runs Android 7.1, should we try to find files that align to this version? What are the version numbers of the 3 apks that I should find and install?

Google Play crashing on HD 8, Already followed APK download steps

Hey you guys! I searched for this but couldn't find an answer. I just followed the steps in downloading the APK to my amazon HD 8 tablet and Google Play worked right after all the steps and then I decided to restart my tablet but now Google Play store does NOT WORK. It crashes right after I sign in my google credentials. What am I doing wrong??
Zesperella said:
Hey you guys! I searched for this but couldn't find an answer. I just followed the steps in downloading the APK to my amazon HD 8 tablet and Google Play worked right after all the steps and then I decided to restart my tablet but now Google Play store does NOT WORK. It crashes right after I sign in my google credentials. What am I doing wrong??
Click to expand...
Click to collapse
You can backup your valuable files and reset your Fire tablet to factory defaults, bypass Amazon account registration by entering an invalid email address and password, and install Google apps using Fire toolbox on your Windows 10 PC:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604

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