Database Users

Battery Not Charging

hey guys, need some help here
so my phone is not charging, i tried the USB to PC, does not work neither does the wall charger, I do not get a orange led notification either. The phone would boot up for a second then turn off.
any suggestions?

I have this issue with my aftermarket battery from china, the battery is so dead that the phone doesnt even really know its there. It just happend to me yesterday. ill put up a fix tomorrow because i have my kid this weekend.
slickerxcuh said:
hey guys, need some help here
so my phone is not charging, i tried the USB to PC, does not work neither does the wall charger, I do not get a orange led notification either. The phone would boot up for a second then turn off.
any suggestions?
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lucky for you, its the ebay battery for me its my oem battery. going to try to swap out another oem battery/charger and see if its my battery.

had the same issue, i noticed on mine that the battery pins on the phone tend to bend easily to prevent a good connection from the battery. phone would power on but wouldn't charge either.

is it the pins? i need some pictures or a video tutorial on this fix lol i have no idea what everyone is talking about, the pins look fine to me. im pretty sure that its my cable now since it didnt charge a blackberry phone either...

Damn how can this phone be so hi tech but made with th most CHEAPEST materials!

i bought a new micro usb cable, and its charging now...

slickerxcuh said:
i bought a new micro usb cable, and its charging now...
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I bought one off of amazon and it would totally freak my phone out....no joke...it was just a wall charger no usb...now I only use the usb like the one that came with the phone and that is i.t

When you get a new phone, you should always condition the battery by letting it run completely down a few times in the beginning. When I was doing this with my phone when I first got it, after a complete drain it wouldn't charge. All i had to do was pull the battery and put it back in. Then it started charging fine. Not sure if this helps...
Also I wouldn't say these phone use cheap materials because people are not careful and bend the pins. I've removed my battery several times and the pins are perfect... If the pins aren't flexible, you wouldn't be able to get the battery in. In order to be flexible, they have to be soft. Pay attention when you are removing and replacing your battery.

You ended up figuring it out but I figured it would be good to point out that sometimes the connections on the battery/phone get dirty or pretty much any battery where it connects to the electronic.
What I usually do first when I have problems with any of my electronics turning on/charging is I take a cotton swab and dip it in rubbing alcohol. Shake it off cuz there will be alot of alcohol on there just so its not dripping and rub the connections then flip the cotton swap around then rub them again with the dry side. This doesnt work all the time but works enough for me to mention it. Static electricity will attract dirt and grime. Used to happen semi often on my touch pro since I used to have it in my pocket when I worked on a golf course.
Anyways just my 2 cents.

Water damage

Hi. My phone got wet in my jacket pocket while riding my motorbike. It was probably wet for an hour or so before I got home and started attending to it. Obviously as it was in my pocket it didn't get submerged or anything, but i still found water residue inside. I took it apart, submerged the motherboard in isopropyl alcohol for a couple of hours and then left it to dry. Today it is booting up however I have noticed a couple of problems.
The phone will not start up unless it is connected to a power source when I try to start it. It will stay on if i unplug it.
It won't charge. First time I booted it it said 41%. As soon as I restarted it had dropped to 17% and is now falling even when plugged in. It does claim to be charging when connected however.
The front camera looks like one of those face-morphing apps (Is there's water around the lens or something?).
It also feels quite hot around the top of the phone when it isn't doing anything.
The loud speaker is not working (fine, I'm guessing that's just a case of swapping it out).
Could the first two just be the battery or some sort of issue with the USB interface? Any ideas how to fix these issues? Thanks!

Clean your usb port. I sometimes clean it with 99% alcohol and a toothbrush when I got some moister damage.
When you charge it, check battery stats and see if it says that it's usb connected.
If so, then you might need to flash a custom kernel (I used Ktoonz for it) and raise the charging stream true usb.
Because your usb port got wet, it thinks you are charging true usb. When charging true usb it will charge way slower. It's als probably the cause for your phone getting hot for no reason.

Lennyz1988 said:
Clean your usb port. I sometimes clean it with 99% alcohol and a toothbrush when I got some moister damage.
When you charge it, check battery stats and see if it says that it's usb connected.
If so, then you might need to flash a custom kernel (I used Ktoonz for it) and raise the charging stream true usb.
Because your usb port got wet, it thinks you are charging true usb. When charging true usb it will charge way slower. It's als probably the cause for your phone getting hot for no reason.
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I will try that now! Any idea why it won't start unless connected? I've just not a new battery, no change on that issue.
EDIT: It's now starting fine. I'm waiting for a replacement USB connector to hopefully fix the charging issues. It's still getting hot when it's just sitting on the table and the battery is draining at light speed.

icedragon999 said:
I will try that now! Any idea why it won't start unless connected? I've just not a new battery, no change on that issue.
EDIT: It's now starting fine. I'm waiting for a replacement USB connector to hopefully fix the charging issues. It's still getting hot when it's just sitting on the table and the battery is draining at light speed.
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Good to hear it's booting again. From my experience these issues are temporarily and will disappear over time. The kernel and changing the charging speed fixed the same issues for me. I'm now running my normal kernel without any tweaks. So you might try it before swapping the connector. But that's up to you.

Lennyz1988 said:
Good to hear it's booting again. From my experience these issues are temporarily and will disappear over time. The kernel and changing the charging speed fixed the same issues for me. I'm now running my normal kernel without any tweaks. So you might try it before swapping the connector. But that's up to you.
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I had already ordered the bits and they were only cheap so went ahead and swapped them out. New USB connector flex and new speaker. Frustratingly I still have no sound. It's charging fine but the battery is still dropping off a cliff (like half an hour from fully charged) and it's still getting hot. I even gave the motherboard and connectors a good clean with high purity alcohol and some cotton swabs. Could the board have suffered permanent damage potentially?
Strangely, none of the water indicator stickers have triggered and it's still in warranty so if worst comes to worst I guess I can go down that avenue.

USB port stopped working, S7 Edge

My 3 month old S7 Edge has slowly stopped charging over the last few days, it started by throwing up spurious Moisture Warnings even without having been near water in weeks but it would still charge after a few seconds. It then started switching between Fast and Cable charging without the cable being moved or removed, and now it refuses to charge at all for hours on end with the Moisture warning. Sometimes I can plug it in and it works for ten.minutes, other times nothing. Wireless charging still works fine.
I've tried cleaning the USB port but I think it's a hardware failure, maybe a problem with the moisture sensor. It is defintely not wet, im 100% sure of this. I can't find any other mention of this problem, has anyone else had anything similar? I'm taking it to a Samsung service centre tomorrow, the moisture damage warning strip hasn't changed colour so hopefully they won't try and fob me off with that.

It seems to have been nice enough to give you a lot of warnings before it failed. Just replace it under warranty.

"Moisture detected" without putting the phone in water for more than 2 months

"Moisture detected" without putting the phone in water for more than 2 months
I was running out of battery, decided to put it on the charger ofc.. It charged for a minute then it said "moisture detected.. etc" I tried blowin in the USB port, like usual, because that fixes it even if it has water. Nothing happened, left it for 15 mins.. Still "moisture detected".. Tried blowing with the blow dryer... Still nothing, phone ran out of battery and died completely, managed to charge it a little bit don't know how.. Turned it on deleted the USB Settings data.. Still nothing.. I have like 10% and I can't even flash the original software via Odin so my warranty is valid. Currently on the latest Batman ROM.
Can anyone help me somehow, because I'm really stressed right now, I'm going on a vacation in 5 days and I need my phone. Also too poor to buy a new one.

I had this issue a while back. In my case, the problem was some dust that was covering the connector which contained moisture I guess. After carefully picking it out and blowing some compressed air in there, I could charge it again!

Moisture occurs because of Air conditioner as well ..

Fyretb said:
I had this issue a while back. In my case, the problem was some dust that was covering the connector which contained moisture I guess. After carefully picking it out and blowing some compressed air in there, I could charge it again!
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I tried... Still nothing. I also tried putting taps of water in the usb port and drying it again, still nothing. Thank you anyway.

Personalgroups said:
Moisture occurs because of Air conditioner as well ..
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My AC was on for like 2 hours, but it's been off since 3 hours ago, and I tried everything since then and still doesn't charge.

I had this problem during 3 or 4 days...
I tried to dry it without success... (air blower, under the sun, a night into rice .. )
I just used my phone daily as usual, powered the battery using a wireless charger, and after 3 days, I could use the USB cable 1 or 2 times. After that the issue come back for 1 or 2 days, I continued to use my wireless charger pad. And after that, It works without issue since today (since maybe 2 monthes)

yan74s said:
I had this problem during 3 or 4 days...
I tried to dry it without success... (air blower, under the sun, a night into rice .. )
I just used my phone daily as usual, powered the battery using a wireless charger, and after 3 days, I could use the USB cable 1 or 2 times. After that the issue come back for 1 or 2 days, I continued to use my wireless charger pad. And after that, It works without issue since today (since maybe 2 monthes)
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I completely discharged the battery to 0% then turned the phone on like 4-5 times till it was completely dead and it couldn't turn on. Then plugged the charger because that's how you bypass the moisture thingy and it charged to 100%, I turned it on and plugged the charger and it charges.. Hope it's fixed, because my heart hurts :laugh:

Nexus 6 battery replacement and charging issues

Long-time lurker, first-time poster. I've gotten a lot of good insight from reading posts and figured I would join to share what I've learned.
Its a long one and if you get all the way through it you will understand why.
Nexus 6 XT1103 with original battery running stock 7.1.1. Started showing issues in early 2020. Apps would be slow to respond. Camera would take forever to open and take a picture. Scrolling through news feed would be annoying because it would register my scroll as a tap into a news story. Weird static sound coming from speakers during scroll. Phone started to shut off on its own at around 20-30%. Installed Accubattery and it showed battery was at about half its original capacity. Progressively got worse throughout the year. Got to the point where it would shut off around 50% or even at 80-100% if opening something that would result in high CPU use spike. It was time to replace the battery.
Looked up battery recommendations. Ebay batteries seemed iffy. Initial install reviews would be fine but some reports of lasting for a year and then crapping out, or just no long term follow-up. Review of Akku Polarcell for a Nexus 5 seemed promising. Email to Wannasee was answered quickly. Batch of batteries they were offering was made in late 2019. They could have just made that up but I had no reason to doubt them. Looks like an actual brick and mortar operation. Ratings are pretty high. $10-15 for unknown battery off Ebay vs $35-40 for something made in 2019 from a reputable vendor. I decided to go with the Polarcell. Bought it after trying to open the phone up the first time to make sure I could. Could have bought the Polarcell from Wannasee’s store on Ebay. Waited for one of those mythical Ebay coupons to show up in my inbox but that never materialized, by which time the phone was really in bad shape. Compared the price for buying the Polarcell off of Wannasee’s Ebay store to buying directly from Wannasee’s site. Went with the direct buy since it was a buck or two cheaper with the exchange rate at that time and I didn’t have any Ebay coupons to use anyways. Paypal payment using credit card. Pay attention to currency conversion setting in Paypal. Was better for me to have my credit card do the conversion rather than let Paypal do it, but that’s because my card doesn’t charge foreign transaction fees. Came out to $36.68 when I bought it. Their email comm is pretty good. They let me know when it was going to ship, when it shipped, when it was expected to arrive and provided a tracking number.
By the time I was ready bite the bullet and buy the battery, the phone wouldn’t even recognize the charger. Went through multiple chargers and cords trying to figure that out. Seemed possible that it was cord or USB port related. Sometimes if the cord was held just so it would charge. Got to a point where it wouldn’t charge at all while on. Wouldn't even recognize the charger was plugged in. I did figure out that it would charge while off, but even that was hit or miss (more hit than miss though). Even while off it did seem like it wanted a higher output charger. I had been using a 1.5A HTC charger mainly. Eventually that didn't work. I tried 2A Samsung and that didn't work. A 4A Asus charger seemed to work the most reliably. So at this point I am debating whether its worth it to buy an almost $40 battery if something is seriously wrong with the phone. What made it worse was that my first attempt to open the phone ended up slicing through a flex cable part of the wireless charging coil. So I could have tried to figure out whether the charging issues were due to the USB port by trying a wireless charger, but not anymore! I was using plastic cards to separate the back from the frame; nothing metal. But the amount of force required to push through the glue was enough that when it broke through the card slipped and it was enough to slice through the thin plastic and copper of that ribbon. Irritating due to the loss of ability to troubleshoot the charging issue further, but I wasn't too burned up about it because I never use a wireless charger so I just took it out and left it out. Works fine without it, except of course no more wireless charging ability.
Looked up lots of videos on how to open up the phone. Most helpful ones were:
Most warn about the cable for the power and volume buttons; rightfully so. None mentioned the wireless charger flex on the opposite side. The power/volume ribbon did get a decent crease into it as well, but luckily no damage. Straightened it out and it works fine.
22 screws. They are tiny but they come out easily. Pretty much everything I read and watched said they were T4 screws, but at least with my screwdriver kit the T3 bit is the one to use. Besides getting the back off the rest of opening the phone to get the battery out was pretty simple. The videos say to separate the two halves of the power/volume ribbon where they intersect but I didn't have to do that. I just removed the end that plugs into the board. Seemed easier than messing with the tiny connector at the intersect and it was. Removing the battery connector didn't work how it should have. The plastic had become brittle with age and just broke apart when prying at it from the opening in the frame. Had to get under the frame and pry it off from the back side of the connector where the ribbon cable goes into it. By the way, by luck I had a decent charge on the old battery before removing it. More on why that was important later.
The Polarcell didn’t come with a curve in it like the OEM battery; it was just flat. But it wasn't hard to massage the edges down. Used the old battery as a guide to bend the new battery into shape. Other than that it went in just fine. Ribbon cable was already folded in the right direction so it just plugged right in. Frame went back into place without any interference. The phone turned on just fine. I dont remember if it charged while on that first time, or if I had charged it while it was off. Probably the latter. But it went to full charge. I did get a capacity reading from Accubattery so it was charging while on. It was in the low to mid 90s vs the rated capacity. That was worth it for me. The phone didn't shut off randomly anymore. The apps were quicker. The camera took pictures the way I remembered it used to. No more static noise. But the charging issue was still there.
The back came off a few more times after that as I tried troubleshooting as best I could to see whether there were any issues with the charge port. There were no visible issues. I did end up picking out some dust with a needle, but not any significant amount that would have explained why it wasn't recognizing being plugged in while on. I probed with a meter on the backside of the USB port while the phone was apart and plugged in to make sure voltage from the charger and cord was coming through. No issues there, but also not advisable to do. The contact points that need to be probed are very tiny and very close to other things. I was lucky I didn't short the 5V to anything important. Pretty sure I did short it at least once and it didn't do any damage, after which I stopped while I was ahead. Cleaned out the port with an old toothbrush dipped in isopropyl alcohol. That definitely seemed to help it charge more reliably while off, but it still wasn't charging while on.
I’ve read posts that suggested the charge port was bad and needed to be replaced, but the fact that the 5V was coming through the USB port meant it had to be something else. Before I had opened the phone up the first time and was troubleshooting this problem I had tried a full reset. Backed up the whole phone manually. It wasn't rooted at that time. At the same time I unlocked the bootloader to get ready to root it once I replaced the battery because I wanted to use a charge limiter with the new battery to extend its life (whether or not that actually works to extend the life I don’t care, its worth the tradeoff to me). The factory reset had made no difference to my charging issue. I had not reflashed the factory image at this point. I was just doing a factory reset with the image that was already on the phone.
After I replaced the battery and it was still having issues, I tried flashing the factory image. Even going in and wiping cache and data through stock recovery made no difference. In addition to charging issues while on there would also be connection issues. It would connect and disconnect if the USB cable was not held in the right way. Not the ideal condition to be flashing a ROM but I managed to keep it connected for long enough. This was not just once. I tried a couple different methods. The first probably was using the Nexus Root Toolkit. Then when that didn't work I went in and manually flashed each file with adb from the command line. At some point I had gotten it to a condition where I did not recognize what it was doing during boot and it was just sitting on the Google screen before the animation starts. Didn't realize then that it should not be on this screen for long. I let it sit like that overnight. I had it plugged in to a charger but I had no way of knowing whether it was charging… it was not. Drained the battery just sitting on that screen all night. Phone came apart again. Battery was down to 2.7V and the phone would not charge. Green light in the speaker came on once (I didn't even realize that light was there before this). It would charge a bit, screen would come on and then immediately die. Started looking up how to charge a Li-Po battery outside of the phone. Eventually my brain cells started working and I pulled out the new battery and put the old battery back in. It had a 4V charge in it still. Was able to get the phone to boot into the OS for the first time after the ROM flash. Turned phone off, pulled old battery out, put new battery in, plugged it in while it was off and it started charging. I kept the back off and had a fan blowing across it while it charged to make sure it didn't get hot. It charged to full. I pulled it out again to see that I hadn't done any permanent damage. It felt the same thickness as before. Nothing was swollen. Will eventually know for sure when I have some more charge/discharge cycles on it, but I think it will be fine since it wasn't discharged lower than 2.7V.
Phone back together. Still only charging while off. Last thing to try is what other posts were skeptical about working. Time to root in order to get access to the batterystats files. Tried to flash TWRP to recovery. It would take but it would not stick. Tried a few times and then gave up and moved on to installing Magisk without it. Turns out Magisk will work just fine with the stock recovery. Used Magisk to patch the boot image. Flashed the patched boot image with adb (still with a wonky USB connection that seemed like it needed to be held just right, but it was only 8meg so it flashed fast). Went with FX File Explorer to browse root. Navigated to data/system folder and moved the three batterystats files off the phone. Kept the files on my computer just in case something went south and I needed to put them back. Rebooted the phone. Booted up without any issues. Plugged in the charger. Recognized immediately and started to charge while on for the first time in a long time. But then it would do the same thing again where the next time I tried charging it would not. It would recognize its plugged into power but would not charge unless I turned the phone on. After a while I realized it would charge while on if I just rebooted it. I still haven’t figured out why this is happening, but its a minor inconvenience. Went through a few weeks worth of charge cycles and Accubattery is showing the Polarcell is at 95% health which seems good to me. I also installed Battery Charge Limit and set it to 80%. Whether or not that’s really going to extend the life of the battery I don’t know but its working fine for me. I get more than a full day out of it before I have to charge again, but I’m not really putting a heavy load on it.
This summarizes troubleshooting and fixing that spans at least three months, for an issue that has been going on for about a year. I’m sure a lot of the issues I had are interrelated. There were definitely a few red herrings along the way. There is no physical damage to the USB port or cables or chargers even though the behavior would have indicated there was. I’m sure the old battery caused issues with either corrupting the batterystats files or just loading it with bad data, and that somehow caused the charging issues I was having. That also seems like it was causing general connectivity issues via the USB port.
Normal people would not go through this much trouble for a 6 year old phone that was presenting so many problems. Safe to say I’m not normal. But I like fixing things and I don't like waste. Hopefully this experience, or at least portions of it, helps someone else keep their Nexus 6 going or maybe even other phones since none of the issue I encountered seem to be specific to the phone.

Quite an adventure!
I would think that your USB connector is physically damaged. You should not have to fiddle with the cable to flash a rom, and also, charging isn't just passing 5V to the phone, it checks the data lines as well to identify the kind of charger.
People say that it is possible to replace the USB connector, but I guess you need to be a real pro at soldering. Maybe a repair shop can do it.
Replacing the charging coil is probably easier - I've done that, though it took some tries before I got the connectors aligned.

It could be the connector or it could be something further downstream (inside the phone). The connector looks physically fine; nothing obvious. Either way, if that's the issue it will be time for a new phone. I've seen those videos and that is well beyond my capabilities. The coil seems simple enough to replace but I've never used wireless charging anyways so I am fine without it.
However, I tend to think its more software related than hardware related just because I can do nothing else besides turn the phone off and it will start charging just fine. I have stood absolutely still, not moving the phone or cable at all and just turned it off and it will start to charge. And when I turn it back on it will still be charging and recognize that it is charging vs before turning it off it would seem like it recognizes its plugged into a charger but it would not be charging (Battery Usage screen goes from telling me how much time it estimates is left with the charge the battery has on it when the cord is not plugged in to saying "Not Charging" when the cord is plugged in).
Any pointers on where to read about how the operating system controls charging? I'm running stock 7.1.1 (N8I11F) with bootloader unlocked and Magisk installed.
Also, what controls charging when the phone is off? I'm assuming that its not the OS.
Thanks

You can always try clearing the bootloader logs:
[Q] Dying at 17% battery
My Nexus 6 is dying at around 17% battery. I've tried using battery calibration apps to fix it but they haven't worked. I've also factory reset, and went from LMY47D to LMY47M, both of which would die at 17%. Any suggestions?
forum.xda-developers.com
That should reset the battery status. It doesn't delete any user data.

I had tried clearing the bootloader logs before, and have tried it again. I had seen a response on a post (that i can't find anymore) that suggested the logs were cleared during a power cycle anyways. Not sure if there's any truth in that, but that's why i thought charging while powered off was working. However, i think i'm agreeing with you now that its the charge port. Last week it stopped working on the charger/cord combo (4A Asus charger and cord that came with some other device) that was reliable up to that point while powered off. Now it will only charge if i push in the cord real hard (won't work with the cord i was using, now i'm back on the OEM cord still with the 4A Asus charger). I think once this method stops working it will be time to move on to another phone.

Any battery recommend ?

I like the Polarcell. Accubattery says its at 94% health (3000mAh compared to the 3200mAh design rating). It hasn't changed since I first installed it two to three months ago. I don't use the phone for anything much more than phone/text/email/alerts so I don't have much screen-on time. I have other devices for that. With that lite use it will take two full days to drop about 50% charge before I put it back to charge. Phone is just as responsive as when I first got it. No random shutdowns or app crashes.

Vincent Adultman said:
I like the Polarcell. Accubattery says its at 94% health (3000mAh compared to the 3200mAh design rating). It hasn't changed since I first installed it two to three months ago. I don't use the phone for anything much more than phone/text/email/alerts so I don't have much screen-on time. I have other devices for that. With that lite use it will take two full days to drop about 50% charge before I put it back to charge. Phone is just as responsive as when I first got it. No random shutdowns or app crashes.
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Thanks for your post. Which ROM are you using?

Stock, 7.1.1, N8I11F