So i just bought this Essiential ph-1 had it 4 days, and i'm having an issue i have never encountered with any phone.......everything i download (APPS) keeps disappearing into system folders becoming unusable and then they re-download , i just started PUBG and it tells me downloading resources, ES file explorer shows the OBB file is missing, actually everything is missing from the OBB files all games and apps, every game i start tells me its downloading, the storage tells me that i've used 61gb of storage, and the system folder is now 44gb. the phone is unrooted, never rooted.....how do i fix this, i have already reset phone once, problem keeps happening
EssentiallyBS said:
So i just bought this Essiential ph-1 had it 4 days, and i'm having an issue i have never encountered with any phone.......everything i download (APPS) keeps disappearing into system folders becoming unusable and then they re-download , i just started PUBG and it tells me downloading resources, ES file explorer shows the OBB file is missing, actually everything is missing from the OBB files all games and apps, every game i start tells me its downloading, the storage tells me that i've used 61gb of storage, and the system folder is now 44gb. the phone is unrooted, never rooted.....how do i fix this, i have already reset phone once, problem keeps happening
Click to expand...
Click to collapse
Stupid thanks button...
Anyway...
What have you tried so far to remedy the problem...
My suggestion would be to use a PC and format the phone using "fastboot -w"
Disappearing files like that is usually a sign of bad journalling or corrupt file allocation table... The APK is there... Just broken
Also... What version of Android are you on... What security patch...
Sent from my PH-1 using Tapatalk
rignfool said:
Stupid thanks button...
Anyway...
What have you tried so far to remedy the problem...
My suggestion would be to use a PC and format the phone using "fastboot -w"
Disappearing files like that is usually a sign of bad journalling or corrupt file allocation table... The APK is there... Just broken
Also... What version of Android are you on... What security patch...
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply, thus far i have only tried resetting the phone, and i did not install two applications that were on my old phone (onecast and fortnite) that were not on the play store , it's on 9.0 on whatever the previous build was (i just did the july updates after i reset the phone again) and it seems at least thus far to have corrected the problem
Related
Hi guys,
I was downloading a rather large file to my legend (froyo, not rooted) when it suddenly crashed. After reboot I noticed there was about 25Mb less space on my phone storage. I tried to erase the data of my browser but it didn't help.
Is there a folder where incomplete downloads are stored? I use Dolphin Mini.
Hope you can help me!
thx
Try looking at the Download folders. If I'm not mistaken corrupted download files stays put even if the browser crashes.
Nope, there's nothing left in the downloads folder. Even the gentil people from Dolphin themself couldn't help me.
Maybe you can use a file manager to check your disk usage. From there you can track where did that missing space went. I might be troublesome but I think you will find your missing space.
I have Astro File Manager, but I couldn't find my missing space.. maybe because my phone isn't rooted.
Anyways, I did a hard reset and that solved my issue so this tread may be closed.
Thanks for the replies!
Ok, hello my friends.
I installed some high graphic games like Horn, Modern Combat and etc. They were completely fine a few days ago but today I tried to run them and they started downloading data. then I went to see if the data files are fine but they were all deleted but the storage didn't get free. I factory resetted the phone and started installing the games again. they worked just fine but a few hours later, again the same thing happened. all data files got deleted without any space getting free. please help me and please don't tell me that there is something wrong with my internal storage cause I don't think that's easy to fix.
farzadhitman said:
Ok, hello my friends.
I installed some high graphic games like Horn, Modern Combat and etc. They were completely fine a few days ago but today I tried to run them and they started downloading data. then I went to see if the data files are fine but they were all deleted but the storage didn't get free. I factory resetted the phone and started installing the games again. they worked just fine but a few hours later, again the same thing happened. all data files got deleted without any space getting free. please help me and please don't tell me that there is something wrong with my internal storage cause I don't think that's easy to fix.
Click to expand...
Click to collapse
Your post is hard to read. Why don't you use paragraphs?
As to your issue, it's a lot more likely that your game simply continues to reserve the space (poor design). Perhaps try clearing the game's app cache
Settings > Applications > Application mgr > downloaded > (game name) > force close > clear cache
.
fffft said:
Your post is hard to read. Why don't you use paragraphs?
As to your issue, it's a lot more likely that your game simply continues to reserve the space (poor design). Perhaps try clearing the game's app cache
Settings > Applications > Application mgr > downloaded > (game name) > force close > clear cache
.
Click to expand...
Click to collapse
thanks man. about the writing I'm really sorry, It was a little hasty. I did clear the cash, I even uninstalled the game, but still the space is used.
up to even three days ago everything was fine. can it(this automatically deletion) be because of an update?
Furthermore doesn't an update in the system roll back when I reset to factory?
farzadhitman said:
I did clear the cash, I even uninstalled the game, but still the space is used.
up to even three days ago everything was fine. can it(this automatically deletion) be because of an update?
Furthermore doesn't an update in the system roll back when I reset to factory?
Click to expand...
Click to collapse
If you checked carefully, then it's a bug. Much more likely a game bug than an Android one.
A factory data reset wipes the user data and settings in the /data partition. It would not remove an OTA update or otherwise affect system files. Only restoring a pre-OTA backup or installing an earlier version of the full stock firmware will supplant the update.
.
fffft said:
If you checked carefully, then it's a bug. Much more likely a game bug than an Android one.
A factory data reset wipes the user data and settings in the /data partition. It would not remove an OTA update or otherwise affect system files. Only restoring a pre-OTA backup or installing an earlier version of the full stock firmware will supplant the update.
.
Click to expand...
Click to collapse
Thank you so much. So I guess it must have been an update that caused the problem(and I say this because it was working for about a month and now factory reset wouldn't help).
Oh and it happens to all my games, so it's not a game problem.
Thanks for replying
same problem here
hey buddy have you found any solution yet..
i got the same problem in my galaxy s4..:crying::crying::crying:
Any solution!
I have found a workaround and I thought it would be a nice idea to wirte it here.
I came to the counclusion that if I did a fresh new reset factory and installing a large mount of files in the internal storage's obb folder it ended up being deleted after rebotting my tablet.
So I decided to do a few steps the next time I reseted my tablet. First, I copied my files using my pc into the SD Card. Then, I installed a random game from Google Play so the tablet could "adapt itself" and install its own obb folder. After that, I installed my apps but not all at once but one at the time and rebooting after every installation for making sure it was all ok.
It concluded not having the error again and after having deleted the random game from the begining my tablet had finally worked.
Hope this idea helps someone having the same problem as I did. Just don't copy all obb files at once, don't copying it directly from the computer but copying them from the SD Card and install some random game for making sure it can at least hold those obb files.
Good luck!
Apps like SDMaid and CCleaner might help too
I wanted to bypass the kitkat restrictions and be able to upload directly to the external SD card with AirDroid, but this seriously backfired on me lol. Ever since editing the platform.xml file in /system/etc/permissions/ and rebooting the phone I've been stuck in a continuous force close loop. I've wiped the cache but this didn't improve anything. I was able to turn all data connections off which actually prevents the force closing from happening, but that seriously diminishes how smart my smartphone is so staying like that is not an option
Now that I've stopped the messages from happening, I've noticed that my internal SD isn't being recognized anymore. Camera doesn't work, the file manager shows zero files and my gallery doesn't show any pictures either. Same for the MP3 player. Most apps are broken now, but some who don't require an internet connection still work.
At this point I'm thinking that I've probably corrupted my internal SD? I think my system partition is fine as I can still run apps and use the system as it should, but I can no longer create files, maps or do anything that requires my internal SD.
Are there any suggestions as to what I should do next? Formatting/factory resets are a last resort so I'm hoping anything can be done to recover my phone! Thanks in advance!
Shuji1987 said:
I wanted to bypass the kitkat restrictions and be able to upload directly to the external SD card with AirDroid, but this seriously backfired on me lol. Ever since editing the platform.xml file in /system/etc/permissions/ and rebooting the phone I've been stuck in a continuous force close loop. I've wiped the cache but this didn't improve anything. I was able to turn all data connections off which actually prevents the force closing from happening, but that seriously diminishes how smart my smartphone is so staying like that is not an option
Now that I've stopped the messages from happening, I've noticed that my internal SD isn't being recognized anymore. Camera doesn't work, the file manager shows zero files and my gallery doesn't show any pictures either. Same for the MP3 player. Most apps are broken now, but some who don't require an internet connection still work.
At this point I'm thinking that I've probably corrupted my internal SD? I think my system partition is fine as I can still run apps and use the system as it should, but I can no longer create files, maps or do anything that requires my internal SD.
Are there any suggestions as to what I should do next? Formatting/factory resets are a last resort so I'm hoping anything can be done to recover my phone! Thanks in advance!
Click to expand...
Click to collapse
Your SD card is recognized by the PC or laptop? I think you wrote some fault in the platform.xml file... can't correct it?
Tkkg1994 said:
Your SD card is recognized by the PC or laptop? I think you wrote some fault in the platform.xml file... can't correct it?
Click to expand...
Click to collapse
My PC is able to recognize the internal memory and that there is only 2,7GB of free space (which seems about right). However, when I enter the drive it appears empty. Windows isn't able to see anything. So in that regard Windows is acting the same as my phone.
As for platform.xml, I added <group gid=”media_rw” /> to “WRITE_EXTERNAL_STORAGE“ and didn't do anything else besides that. It's really weird how this happened in the first place.
Any suggestions how to go from here? =)
edit;
I also removed the added permission but this didn't change a thing.
Shuji1987 said:
My PC is able to recognize the internal memory and that there is only 2,7GB of free space (which seems about right). However, when I enter the drive it appears empty. Windows isn't able to see anything. So in that regard Windows is acting the same as my phone.
As for platform.xml, I added <group gid=”media_rw” /> to “WRITE_EXTERNAL_STORAGE“ and didn't do anything else besides that. It's really weird how this happened in the first place.
Any suggestions how to go from here? =)
edit;
I also removed the added permission but this didn't change a thing.
Click to expand...
Click to collapse
Hi
Mate do you have a custom rom? flash NO WIPE so you will restore the system , all apps and data will remain
MAX 404 said:
Hi
Mate do you have a custom rom? flash NO WIPE so you will restore the system , all apps and data will remain
Click to expand...
Click to collapse
Should have probably tried this. Instead I became frustrated with the device and did a factory reset (which didn't solve a thing) so the problem is somewhere in the system which is causing the errors. Going to flash the latest stock rom in a bit and HOPEFULLY the phone will work again.
Shuji1987 said:
Should have probably tried this. Instead I became frustrated with the device and did a factory reset (which didn't solve a thing) so the problem is somewhere in the system which is causing the errors. Going to flash the latest stock rom in a bit and HOPEFULLY the phone will work again.
Click to expand...
Click to collapse
Lets hope so.
Good luck
Shuji1987 said:
Should have probably tried this. Instead I became frustrated with the device and did a factory reset (which didn't solve a thing) so the problem is somewhere in the system which is causing the errors. Going to flash the latest stock rom in a bit and HOPEFULLY the phone will work again.
Click to expand...
Click to collapse
A factory reset will only wipe the /data part. Because you did something in /system that part is untouched. A reflash should fix it.
Lennyz1988 said:
A factory reset will only wipe the /data part. Because you did something in /system that part is untouched. A reflash should fix it.
Click to expand...
Click to collapse
Yeah I noticed, my bad.
However, I flashed the latest stock rom and did another factory reset but the problem is still present. I keep getting a force close loop. What am I forgetting? What can I still do to fix this problem? I'm at a loss here xd
Shuji1987 said:
Yeah I noticed, my bad.
However, I flashed the latest stock rom and did another factory reset but the problem is still present. I keep getting a force close loop. What am I forgetting? What can I still do to fix this problem? I'm at a loss here xd
Click to expand...
Click to collapse
hi,
As you were "playing around " with your externalSD why you don't copy everything you have on it , format it and see if it works ..before restoring anything onto it
Hey everyone,
This is not a super important question, but it still irritates me. I wanted to try out the game Arena of Valor (which hit the German PlayStore recently) and play a round with some friends. But it turns out it apparently can't be installed. (My friends running the default roms on their phones (Huawei etc.) Have no issues at all)
I have an Axon7 running one of the latest Resurrection Remix Builds and I am rooted using Magisk. I have not experienced any other problems with downloading or installing apps from the PlayStore.
But whenever I tap on download, the download of the game starts and (since it is a rather large one) takes a while (I get the normal download bar and everything). Then after a while it says "installing" for another like 5 minutes to then suddenly give me an error message which reads as follows (rough translation from German):
" App can not be downloaded.
'Arena of Valor ..... Game' (full name of the game) can not be downloaded. Please try again. If the issue remains you can get help from the Probelmsolving article. (Code of error: 492) "
So obviously I tried again (for like 15 times now), I also tried rebooting my phone several times and I did search the code of error online and found out that it's supposed to be google-related and clearing the cache of the PlayStore and services could fix this, but it did not for me.
At this point I'm pretty confused, since I can install any other app (I've tried so far) just fine and I am now wondering why this would be. Could it be an issue with root, but then again I'd think it would tell me, as other apps did before. Does any one else have this issue or the app successfully installed on their device? Or does anyone have an idea what could cause my problem and fix this? Thanks for any help in advance!
Cheers
|Furō| said:
- snip -
Click to expand...
Click to collapse
Just tried to download it. It worked fine, installed, started up OK. I'm on stock 7.1.1. B05 (A2017G). I'd suggest You to find the game's .apk somewhere (there are some sites hosting android apps) and try to download/install from there.
TBone142 said:
Just tried to download it. It worked fine, installed, started up OK. I'm on stock 7.1.1. B05 (A2017G). I'd suggest You to find the game's .apk somewhere (there are some sites hosting android apps) and try to download/install from there.
Click to expand...
Click to collapse
Hey thanks for your feedback! I already did that as well... should have added it above :/ I downloaded from apkmirror and another site and got it to start nad was asked to give permissions, but after that everytime a pop-up showed up telling me to download again from google play, since there was some kind of error. So that didn`t do the trick either for me.
|Furō| said:
- snip -
Click to expand...
Click to collapse
Well, I'd say I thought so it'd do that, but it did worth a shot. I'm sorry it didn't help.
Edit: Just got something on my mind. On ine of the stock updates (can't remember which one) download from the Play Store was really, I mean REALLY slow through Wi-Fi. But I realized that if I simply start the download then put the phone in 'sleep' mode by pressing the power button, the download speed is just turns back to normal. It was pretty obvious during big downloads. It was really slow (shown 30 minutes or so for finish), then I just pressed power, checked on it in a couple of minutes and download was done. I don't know why it did this, but it worked every time, maybe you should try that. Other than that, go back to stock. jk.
|Furō| said:
Hey thanks for your feedback! I already did that as well... should have added it above :/ I downloaded from apkmirror and another site and got it to start nad was asked to give permissions, but after that everytime a pop-up showed up telling me to download again from google play, since there was some kind of error. So that didn't do the trick either for me.
Click to expand...
Click to collapse
I guess that app has obb too, so you should install an FTP server on your phone and an FTP client on one of your friends' phones, then go to /sdcard/Android/obb/ and copy the folder of the game to the same place on your phone
Choose an username... said:
I guess that app has obb too, so you should install an FTP server on your phone and an FTP client on one of your friends' phones, then go to /sdcard/Android/obb/ and copy the folder of the game to the same place on your phone
Click to expand...
Click to collapse
sounds good, thanks! will try that! And then should I download the game again? Or what will happen then (haven't done it yet though)
|Furō| said:
sounds good, thanks! will try that! And then should I download the game again? Or what will happen then (haven't done it yet though)
Click to expand...
Click to collapse
Lol no, what Play store does is just download the apk from a database and install it on your phone, then download whatever extra files the app needs. If you bought the app it will also provide authentication in case that it needs to get it.
So basically you can do the same process manually (as long as it's free) by downloading the apk and the obb, then moving the obb folder (named com.devname.appname) to /sdcard/Android/obb/.
Otherwise you can try wiping Play store's cache and try to download it, and if that still doesn't do anything delete its data.
Just checking, is your Axon 7 a Chinese version- the A2017?
I have had trouble downloading large data files for games on this from playstore too... It might have something to do with the fact that google had to be installed from other places and google has a security issue with our devices...
After a few updates, currently on B08, it works. Can download apps that failed prior to this update...
ultramag69 said:
Just checking, is your Axon 7 a Chinese version- the A2017?
I have had trouble downloading large data files for games on this from playstore too... It might have something to do with the fact that google had to be installed from other places and google has a security issue with our devices...
After a few updates, currently on B08, it works. Can download apps that failed prior to this update...
Click to expand...
Click to collapse
No I have the G-Model. So I don't think that should be the issue. But still thanks for the thought!
Choose an username... said:
Lol no, what Play store does is just download the apk from a database and install it on your phone, then download whatever extra files the app needs. If you bought the app it will also provide authentication in case that it needs to get it.
So basically you can do the same process manually (as long as it's free) by downloading the apk and the obb, then moving the obb folder (named com.devname.appname) to /sdcard/Android/obb/.
Otherwise you can try wiping Play store's cache and try to download it, and if that still doesn't do anything delete its data.
Click to expand...
Click to collapse
Ok thanks a lot! Will try to do that, once I come home today and report back if it worked
Just to learn something again, what exactly is OBB? And if I download the apk I don't have the obb with it automatically?
And I`m having trouble copying/moving the folder into obb (apparantly this is not supposed to be done)
Is there a way to do it?
|Furō| said:
And I`m having trouble copying/moving the folder into obb (apparantly this is not supposed to be done)
Is there a way to do it?
Click to expand...
Click to collapse
Just move it lol
Where did you get the obb folder from? Try root browser, even if you don't have root.
The obb is just additional files that the app uses. I guess they need to do that because you's have to download the whole thing if they just updated the app like they usually do. So for a 3 GB game you might only need to download ~100 mb instead of the whole 3 GB when you update it
|Furō| said:
Ok thanks a lot! Will try to do that, once I come home today and report back if it worked
Just to learn something again, what exactly is OBB? And if I download the apk I don't have the obb with it automatically?
Click to expand...
Click to collapse
OBB files are basically the data files., just in a different format. The Obb files will come in a separate folder if the whole thing isn't RAR'ed or Zipped up...
You should have games apk file and a separate folder with OBB files inside.
A
Choose an username... said:
Just move it lol
Where did you get the obb folder from? Try root browser, even if you don't have root.
The obb is just additional files that the app uses. I guess they need to do that because you's have to download the whole thing if they just updated the app like they usually do. So for a 3 GB game you might only need to download ~100 mb instead of the whole 3 GB when you update it
Click to expand...
Click to collapse
Well I am rooted (Magisk) but ES Explorer is unable to enable the root functions for some reason even though it has Superuser rights in Magisk... And solid explorer as any other I've tried so far won't move files to the obb folder.
And I got the file from the phone of a friend as suggested
|Furō| said:
A
Well I am rooted (Magisk) but ES Explorer is unable to enable the root functions for some reason even though it has Superuser rights in Magisk... And solid explorer as any other I've tried so far won't move files to the obb folder.
And I got the file from the phone of a friend as suggested
Click to expand...
Click to collapse
Again, try Root browser (the old one won't be able to move stuff to the SD card, but it's even better than the new one). Much better than those two... ES explorer is the worst bloated piece of crap there is.
Choose an username... said:
Again, try Root browser (the old one won't be able to move stuff to the SD card, but it's even better than the new one). Much better than those two... ES explorer is the worst bloated piece of crap there is.
Click to expand...
Click to collapse
I agree with you on ES , and tried out the new root browser which leaves a really good first impression! Didn't know of this app so far, so thanks for pointing it out!
But I still can't do it... I'll attach a short screen capture of what is happening for me
https://www.dropbox.com/s/esg4mcxmg04vebw/VID-20170819-WA0003.mp4?dl=0
(Since the upload on XDA didn't work for me)
|Furō| said:
I agree with you on ES , and tried out the new root browser which leaves a really good first impression! Didn't know of this app so far, so thanks for pointing it out!
But I still can't do it... I'll attach a short screen capture of what is happening for me
https://www.dropbox.com/s/esg4mcxmg04vebw/VID-20170819-WA0003.mp4?dl=0
(Since the upload on XDA didn't work for me)
Click to expand...
Click to collapse
Will delete the video in the next couple of days Any help is very appreciated!
ultramag69 said:
Just checking, is your Axon 7 a Chinese version- the A2017?
I have had trouble downloading large data files for games on this from playstore too... It might have something to do with the fact that google had to be installed from other places and google has a security issue with our devices...
After a few updates, currently on B08, it works. Can download apps that failed prior to this update...
Click to expand...
Click to collapse
I've got problems download some large data files too it gives me this error when it is almost downloaded 87%. And I 'm on B17.
Aj-jss said:
I've got problems download some large data files too it gives me this error when it is almost downloaded 87%. And I 'm on B17.
Click to expand...
Click to collapse
No, I got "Playstore has stopped. Try again". But every time I tried , play store would stop...
ultramag69 said:
No, I got "Playstore has stopped. Try again". But every time I tried , play store would stop...
Click to expand...
Click to collapse
Yeah , it seems storage permission was disabled for Play Store and I enabled it and now it works.
Got my OP8P a week ago. I have since rooted and installed Nethunter and have had a great time
Recently started getting the error that i have "insufficient storage" and google play will no longer install any apps. Even if i delete an app it says it cant install.
Now im stuck without two apps i wanted.
I have cleared cache and storage on google play and still the error persists. I have restarted numerous times.
If i download the APK it installs fine
I have 160GB free on my phone so its a bit disappointing
Any ideas?
markmn123 said:
Got my OP8P a week ago. I have since rooted and installed Nethunter and have had a great time
Recently started getting the error that i have "insufficient storage" and google play will no longer install any apps. Even if i delete an app it says it cant install.
Now im stuck without two apps i wanted.
I have cleared cache and storage on google play and still the error persists. I have restarted numerous times.
If i download the APK it installs fine
I have 160GB free on my phone so its a bit disappointing
Any ideas?
Click to expand...
Click to collapse
Check under settings (within phone) / apps / Google play / permissions / storage
Also does it have the right to install apps.
Guessing you're rooted, turn on systemless and reboot.
So it has all needed permissions. And I've already installed a few apps from the store
I tried the "systemless" from magisk and rebooted...no dice
So weird, it randomly started working today. I can now download apps off google play.
I nearly cried tears of joy.
To all concerned i did nothing out of the ordinary besides install APK's manually from apkpure.com
Interestingly enough when i downloaded spotify it wouldnt open. just kept crashing
after downloading from google play it opened right up
Glad you got it sorted! cheers
Well just when i thought i was in the clear....
it came back. but worse this time
Now when i get that error my phone seems to loose its storage altogether
by that i mean once it says insufficient storage on google play my pictures will ALL disappear
if i go to the file explorer it tells me there is NOTHING on my phone at all
if i reboot it will start working again but then will usually fail once i get an error regarding the oneplus system service
still trying to figure this out. i may roll back to Oxygen OS 11 (vs. 11.0.2.2)
"insufficient storage" on youre Google?
On the phone you have alot.
null0seven said:
"insufficient storage" on youre Google?
On the phone you have alot.
Click to expand...
Click to collapse
It is now affecting me outside of the play store. I cant take pictures and when i use file explorer (the oneplus app not root file explorer or any third party app) it says i dont have any files at all
This can only be fixed with a restart and it seems to come back at random times. hasnt done it it a while but im sure it will