"There was a problem connecting to play.google.com" error message - LG V20 Questions & Answers

Ok, just bought a US Cellular US996. Whenever I set up the phone, it wouldn't let me enter my google account. It just gives me a "There was a problem connecting to play.google.com" message. It does the same thing when I try to open the play store. I've factory reset it, removed my SD card, cleared data from the download manager, Google play services, play store, tried different data connections and I still cant even get it to the screen where it will let you enter your gmail account. The phone is rooted but i even restored it stock and it still does the same thing. Any one have any ideas?

Anyone??

i get the same thing
hi rafe and everybody. this is my first comment!
i get the same thing as OP. i had factory reset the phone and had cleared all 'google app' data iirc. please help!

Related

[Q] can't setup google account

So for the past few months I've been messing with different roms and accidentally setup one of my roms with a different email and bought the app chandroid. When I reverted to the main Rom I use chandroid wanted me to update so I tried but since I bought it under a different account it wanted me to buy it again. I found that the new market let's you switch between emails so I installed it but was unable to download or update any app.
This is where all the trouble started. I went to Google for answers and someone suggested clearing the data in the market. After doing this market would just say an error has occurred and shuts down. I then tried a factory reset. When I go to setup the account it says can't establish a reliable data connection. I understand this is a known problem but its different from my problem because even factory reset won't fix it. I've tried the YouTube method as well to no avail. One of my roms didn't come with the YouTube app and when I tried downloading it it said I already had it but it was no where to be found under app management.
The only luck I have had is with the muiu Rom. I was able to setup the account but that Rom looks too much like the iPhone and I prefer cyanogen 7 mod. I have factory reset, wiped cache, reinstalled rom. The only way market works is when I reinstall backed up roms.
Any help would be greatly appreciated.
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
isinisterx said:
So basically you have a problem with the market app? or your google account?
because if you have paid fopr an app on a different email account, you can just save the apk and reinstall it.
Click to expand...
Click to collapse
It was installed. The problem is that it uses Google to authenticate the app and I can't setup my Google account so it can't authenticate. When I factory reset I get the message can't establish data connection. My internet works perfectly fine. Right now I just want a clean install of cyan 7 with the new market. I installed gapps as well and still same problem.
I really don't care about the app anymore since I installed 4chon. I just want my market to work again.
Does anyone have any idea how to fix this? I've tried everything possible as far as I know.
Okay so I figured it out. What I had to do was unroot my phone. Just download the PC36IMG.zip online and put it on the root of your sdcard. Go into clockworkmod by powering the phone off and then holding the down vol. and pwr button at the same time untill the hboot screen shows up. It will automatically detect it and just say yes when it asks you to install it. When it's finished you have to either delete the PC36IMG.zip file or rename it otherwise everytime you reboot the phone it will reinstall it. That's not a very good fix but as I am the only person I know of who has had this problem I do not see a better fix anytime soon.

Play Store Crahes after OTA 4.3

Hi!
I've recently updated my rooted nexus 4, everything went ok, but now I can not open google play.
I have tried just about anything:
1. Clearing the cached data from google play app and and google play services.
2. Deleting the google account and re-adding it.
3. I have tried even to factory reset the device but this didn't help.
4. Verifying that Download Manager is enabled.
5. Uninstalling google play update through app management.
The crash report on java.lang.ClassNotFoundException and the cause is: Didn't find class "com.google.finsky.FinskyApp" on path...
Also whenever I try to get into recovery I get "No Command" error.
Please help me, I'm kind of lost here especially after I did a factory reset.
Thanks!

[Q] Can't install apps from google play website

The usual problem - I flashed a custom ROM, signed into my gmail account, then restored the backup of my main ROM,
Now I can't install apps from a PC browser on G Play, it works fine on the phone, just not from the PC
I've cleared cache, data of play store and google services from the phone
Remove my account and re-added it
Removed all devices permissions from my account and set them back up
rebooted the phone
Ive run out of ideas, anyone know what's up?
The device shown in my account is saying it's last access was the 26th, which was about when I flashed that custom ROM, so I'm guessing it's still not seeing my current ROM even after all of that
PITA Google, why make things so complicated ?
Anyone know how to remove that old device and force it to see my current one?
Info
*Detection* said:
The usual problem - I flashed a custom ROM, signed into my gmail account, then restored the backup of my main ROM,
Now I can't install apps from a PC browser on G Play, it works fine on the phone, just not from the PC
I've cleared cache, data of play store and google services from the phone
Remove my account and re-added it
Removed all devices permissions from my account and set them back up
rebooted the phone
Ive run out of ideas, anyone know what's up?
The device shown in my account is saying it's last access was the 26th, which was about when I flashed that custom ROM, so I'm guessing it's still not seeing my current ROM even after all of that
PITA Google, why make things so complicated ?
Anyone know how to remove that old device and force it to see my current one?
Click to expand...
Click to collapse
thr s no such thing to remove device and force to recognize new one!
what is the error u got from this process?
Geeks Empire said:
thr s no such thing to remove device and force to recognize new one!
what is the error u got from this process?
Click to expand...
Click to collapse
I've fixed it, there was no error, it just refused to detect the phone at all, when I pressed INSTALL on the website, it only gave options of my old April 26th ROM, not my current one
Finally after booting to recovery and clearing all caches, then opening Play store app on the phone, it finally (After 20 tries) detected the phone again and works as it should
That's 2 days of using my phone, that the play store web version failed to detect the phone at all
Come on Google, get it sorted, this has been going on for years, I remember the same problem back in 2012 with my tablet

Google Play doesn't auto update apps

hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Try updating the play store
http://www.apkmirror.com/apk/google-inc/google-play-store/
And clear cache/data for google services / framework
i tried, still no luck.
ive been having issues with updating apps on my s5.
i got an error code 963
it seems to be with apps ive moved to sd card.
i read something about new android OS after a certain version are not allowing apps to stored in sd card.
i unistalled playstore and reinstalled it and i aldo moved the apps to device storage and both those actions or one of them by itself allowed the apps to update
i dont know if it was just uninstalling the playstore or moving the app to device storage though. thought id share my experience
mine is the sm-g900r4
dm01 said:
hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Click to expand...
Click to collapse
try flashing updated stock rom from sammobile.com
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
dm01 said:
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
Click to expand...
Click to collapse
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
*Detection* said:
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
Click to expand...
Click to collapse
sorry i am just a beginner user ,i have 2 questions
-if i do flashing rom will my phone out of warranty?
-can i see/change Google Play Store files on my phone? i have no root access
thanks.
No you won't lose warranty flashing STOCK ROMs with ODIN
You will lose warranty if you flash anything custom
Which Google store files are you talking about?
And if you had access to them, being a beginner, what would you be looking for, and what would you change, again, that a factory reset did not achieve ?
Unbelievable !
I flashed last stock rom but problem continues.
I check manually most days, and just update any that are sitting waiting
Not sure if there is like a set time period it waits before auto updating, but the notifications for available updates will likely only happen if you disable auto updates, otherwise it has no reason to tell you there are updates waiting, it will/should just update them and tell you once it's done
So try this:
1. Disable auto updates in Google Play settings
2. Wait for a few days until there are some updates available
See if you get notifications
If yes, try this:
1. Enable Auto updates in Google Play
2. Wait a full week without manually updating, see if they auto update

Samsung Galaxy Tab E (SM-T377P) - Activation Loop

I have a set of Sprint Tab E devices that seem to be getting stuck in an activation loop. These were all used so I have no idea what the previous owner did with them. When I boot into download mode, it shows 0x0 by the Knox Warranty indicator so it appears the fuse hasn't been tripped.
The device turns on, goes into activation, says it needs to reset, wash rinse repeat. Any ideas on what could cause this and how I might be able to fix it?
I also have another set that appears to activate but does not connect to LTE. I think these have had the software flashed at one point because the home screen after factory reset has a different background than the ones I've had that were good. I have not tried flashing anything as of yet.
Thanks for any and all advice, direction, etc!
I have found a solution to the activation loop for anyone who needs it.
Step 1: Ask Sprint care to do an OMADM Refresh. It can’t be any other kind of refresh. Must refresh OMA specifically.
Step 2: Reset the activation on the device:
1. Go to Apps -> Calculator (By default, Calculator app is located in Samsung folder) then type (+30012012732+
2. Dial ##72786#
3. Tap Yes
The device will activate once more. May loop once as well. Then it will stop looping.
For the tablets not connecting to LTE, I reflashed the stock software to the tablet and they now activate and connect to data. This created a new problem with google play services. When I try to access any of the google apps (play store, gmail, etc.) I get an error stating that google play services has stopped working. I've tried all of the following:
1) Clear cache and data of both google play store and google play services.
2) uninstall updates of google play store and google play services.
3) clear cache of google play framework
4) download and install latest google play services (not even sure if it was the right one. Tried armeablev07 no dpi.
5) factory reset (this stuck me in the "checking for updates" stage on one with google play services constantly shutting down. won't be trying this again)
I am completely at a loss at this point. My next step is to try rooting the device and uninstalling google play services all together then reinstalling with a fresh APK then removing root and/or flashing back to stock ROM. My concern is that this will tick the knox indicator and i'd prefer to keep it intact if at all possible.
Any help is greatly appreciated.
For anyone that can understand this, here is the logcat file from when I attempt to sign in to the google play store. Any ideas what is happening here?
https://drive.google.com/file/d/1uLFiOhGbW2vWjXPicKoilzleTm8gszT6/view?usp=sharing

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