Extract data from broken screen J5 (2017) - Samsung Galaxy J5 Questions & Answers

Dear community,
Here's the plot : One of my best friend got her phone dropped into water a few secondsa couple of weeks and then the screen turned completly black after being trying to dry with rice and desorb it.
I just want to save data, no matter to save the phone, got a new one few days after.
So, I tried today to turn on the phone. So it is booting (I can increase and decrease volume when it has started and i'm able to hear different tone of dialer button when cliking on, which it means that system seems to not have been dammaged).
Unfortunately her phone wasn't whith ticked developer options, then not debugging mode enabled.
I'm able to boot in download mode, because, when i've done the button combination if I use Vol down button, it is rebooting.
But I'm unable to reach the recovery mode to use the following command line in order to enable debugging :
Adb shell
echo "persist.service.adb.enable=1" >>/system/build.prop
echo "persist.service.debuggable=1" >>/system/build.prop
echo "persist.sys.usb.config=mass_storage,adb" >>/system/build.prop"
Click to expand...
Click to collapse
I wathecd this video https://www.youtube.com/watch?v=6bEJ_UH32l0#t=0m30s ANd As you can see the guy is pushing vol up and start in the same time to enter manually when the screen showed "no command".
Supposing I'm not getting this message, in which option should I go after ,
Apply update from ADB
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or
Mount system
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Click to collapse
.
I tried Recovery.bat but whith no success as it seems I'm not entered in the right menu.
Does some of you get some tools of tricks to access data and save them with a broken screen ?
Thanks ! :highfive:

No answer ?

riro56 said:
No answer ?
Click to expand...
Click to collapse
might be a difficult task to recover the data.

Related

Need help with hard reset...

i tried everything i could find on intrnet to hard reset my vibrant but nothing worked, i dont know if my phone is haunted or something, please help me hard reset it... it just refused to rest or go in recovery mode...
i tried to access privacy and then reset facory settings but error returned that says something about the reset service is not running, then i tried to hard reset t by turning off and then hold vol down buttn and turn on but it just boots up normal as i am not holding vol down key... whatelse can i do? infact it doesnt download any applications in market at all, refuses to download and say download unsuccessful and thats why i am trying to reset it maybe that will fix market issue...... its just frustrating, so please help me...
Holding down the volume keys and turning the power on doesn't work with the vibrant.
Try this instead.
Do a Factory data restore to factory default settings, dial in:
*#*#7780#*#* Follow the onscreen instructions. You should probably make sure you have full battery or that the phone is plugged into power before doing this, and if it freezes, I don’t think it’s a good idea to ever do battery pulls during a restore, you may brick the phone. Also the phone will reboot on its own, and may take a long time to start back up, may get locked onto that galaxy “s” screen..give it some time, don’t pull your battery out. Again do at your own risk.
SamsungGalaxySVibrant said:
Holding down the volume keys and turning the power on doesn't work with the vibrant.
Try this instead.
Do a Factory data restore to factory default settings, dial in:
*#*#7780#*#* Follow the onscreen instructions. You should probably make sure you have full battery or that the phone is plugged into power before doing this, and if it freezes, I don’t think it’s a good idea to ever do battery pulls during a restore, you may brick the phone. Also the phone will reboot on its own, and may take a long time to start back up, may get locked onto that galaxy “s” screen..give it some time, don’t pull your battery out. Again do at your own risk.
Click to expand...
Click to collapse
tried doing that with no luck... ,,, this is really weird error... it says "no reset was performed because the System Clear service is not available" thats totally insane, i tried almost everything i could find over on internet... any more suggestions?...
You're supposed to hold both Vol Up and Vol Down at the same time. If that doesn't work there's always this:
adb shell
su
rm -r /data/
bahnburner said:
You're supposed to hold both Vol Up and Vol Down at the same time. If that doesn't work there's always this:
adb shell
su
rm -r /data/
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Click to collapse
vol up + vol down didnt work either, and now heres the situation, i connected it to computer and tried to adb into it but when i type adb shell it returns error saying device not found, so i need some specific drivers for adb to connect to vibrant...
umarali said:
vol up + vol down didnt work either, and now heres the situation, i connected it to computer and tried to adb into it but when i type adb shell it returns error saying device not found, so i need some specific drivers for adb to connect to vibrant...
Click to expand...
Click to collapse
yes!
http://forum.xda-developers.com/showthread.php?t=728929
badaphooko01 said:
yes!
http://forum.xda-developers.com/showthread.php?t=728929
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Click to collapse
thanks for the links but after installing those drivers its still the same, cannot find deice... i wonder whats the deal with that sucker...
umarali said:
thanks for the links but after installing those drivers its still the same, cannot find deice... i wonder whats the deal with that sucker...
Click to expand...
Click to collapse
Did you turn on USB debugging?
umarali said:
thanks for the links but after installing those drivers its still the same, cannot find deice... i wonder whats the deal with that sucker...
Click to expand...
Click to collapse
might seem like an obvious question but have you enabled usb debugging.
bahnburner said:
Did you turn on USB debugging?
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Click to collapse
thanks for pointing me to that debugging, yes now im able to connect through adb, i will try to reset it using the command someone suggested above and see if that will work or ill post again... thanks for the help guys...
finally worked with enabling usb debugging and i used a small program someone posted which has a nice windows UI and you just click on root and it automatically boot you in recovery mode and do everything for you itself... that is some genius program and finally i formatted my phone and now it has market applications working...
thanks for everyone who helped...
umarali said:
i tried everything i could find on intrnet to hard reset my vibrant but nothing worked, i dont know if my phone is haunted or something, please help me hard reset it... it just refused to rest or go in recovery mode...
i tried to access privacy and then reset facory settings but error returned that says something about the reset service is not running, then i tried to hard reset t by turning off and then hold vol down buttn and turn on but it just boots up normal as i am not holding vol down key... whatelse can i do? infact it doesnt download any applications in market at all, refuses to download and say download unsuccessful and thats why i am trying to reset it maybe that will fix market issue...... its just frustrating, so please help me...
Click to expand...
Click to collapse
I had the same problem, couldn't download anything from the market or do factory reset. i found this solution on the web and it worked.
1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:
a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"
After this I was able to download app from market and reset to factory default.
bahnburner said:
You're supposed to hold both Vol Up and Vol Down at the same time. If that doesn't work there's always this:
adb shell
su
rm -r /data/
Click to expand...
Click to collapse
Hard reset worked holding the up and down volume buttons, but after several tries. thx!

[Q] Disabled 3button boot and Freez a boot up

Hello everyone.
I have a little problem now, my phone freez at bootup.
I think i have that one that have the 3buttons disabled becous i can enter recovery mode or download mode.
I havent done anything whit my firmware more than one click root and downloaded mybackup to the phone.
Any one that can help me?
Best reg Johnny
what does it shows on screen when you phone boots up?
maybe use a camera to take a pic to show us
AllGamer said:
what does it shows on screen when you phone boots up?
maybe use a camera to take a pic to show us
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Click to collapse
Dont have any camera
When i bootup the phone the Samsung Galaxy S logo comes up.
After then animated S whit the sound comes, stays for a long time, then the screen becomes black. If i touch the touchbuttons they start to light but no more.
okay, then that means your phone is ON
the problem is either a bad flash, or you might just need to go into RECOVERY MODE to clean up the data, and clean up the cache
Wiki
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
AllGamer said:
okay, then that means your phone is ON
the problem is either a bad flash, or you might just need to go into RECOVERY MODE to clean up the data, and clean up the cache
Wiki...
Click to expand...
Click to collapse
Yeah, but thats the problem. I cant come in to Recovery mode
i have tryed and tryed but it wont bootup there
you can not enter download mode either?
try the USA version key combo
hold volume up + volume down + power
see if that helps
AllGamer said:
you can not enter download mode either?
try the USA version key combo
hold volume up + volume down + power
see if that helps
Click to expand...
Click to collapse
Dosent work, and no i cant come in to downloader either
Nothing works for me
there is maybe another hope
it will require to use a ADB on a batch file
open notepad
copy and paste this into notepad
:retry
adb.exe reboot recovery
GOTO retry
save it as
fixsgs.bat
but before you can run it, you will need to download ADB if you don't already have it
instruction are similar to this
http://forum.xda-developers.com/showpost.php?p=7538723&postcount=2
the idea is to hook up your partially disabled phone to the USB turn it on and hopefully
the looping adb.exe reboot recovery can kick in when windows detects it for a fraction of a second when you plug in the USB device.
AllGamer said:
there is maybe another hope
it will require to use a ADB on a batch file
open notepad
copy and paste this into notepad
:retry
adb.exe reboot recovery
GOTO retry
save it as
fixsgs.bat
but before you can run it, you will need to download ADB if you don't already have it
instruction are similar to this
the idea is to hook up your partially disabled phone to the USB turn it on and hopefully
the looping adb.exe reboot recovery can kick in when windows detects it for a fraction of a second when you plug in the USB device.
Click to expand...
Click to collapse
Only says Error: Device not found
****
Hello,
I got SGS from o2 same issue tried every trick mentioned on internet but still stuck at same point (After Galaxy logo then animation and S sign.... Freezeeee)
Is there any hope?
Or any other way?
Help!
I know this isnt what you wanted to hear.
But if you've tried ADB and it still comes up with Device Not Found
I'm afraid you're only hope may be to take it back to retailer and claim ELF (Early Life Failure). Tell them you were upgrading firmware and it bricked and your phone doesn't have three button boot functionality.
Good luck
agree, if you can't get into the download mode, then the only fix is to send it back to the repair shop for an exchange

[Q] Volume up button doesn't work in ODIN MODE

Hello, i'm trying to go to Download mode via ODIN but the Volume up button doesn't work so i cannot Continue to enter in. Also volume down is not working so it stayed frozen in the WARNING screen. The PC doesn't recognized the device.
I bought my Samsung Galaxy S4 yesterday in ORANGE - Dominican Republic.
It's GT-i9500
Any idea to resolve this? Thanks in advance.
fulano809 said:
Hello, i'm trying to go to Download mode via ODIN but the Volume up button doesn't work so i cannot Continue to enter in. Also volume down is not working so it stayed frozen in the WARNING screen. The PC doesn't recognized the device.
I bought my Samsung Galaxy S4 yesterday in ORANGE - Dominican Republic.
It's GT-i9500
Any idea to resolve this? Thanks in advance.
Click to expand...
Click to collapse
Press the power button for about 10 seconds and the phone will reboot. Do you have usb debugging enabled on the phone?
gee2012 said:
Press the power button for about 10 seconds and the phone will reboot. Do you have usb debugging enabled on the phone?
Click to expand...
Click to collapse
Yes. I can reboot the phone and use it as normal. The problem is that i want to root it but i cannot use Volume UP in Odin Mode to Continue and join into Download Mode. Volume keys doesn't work in the mode. In normal use i can control the volume normally. And YES i have USB Debugging enabled.
fulano809 said:
Yes. I can reboot the phone and use it as normal. The problem is that i want to root it but i cannot use Volume UP in Odin Mode to Continue and join into Download Mode. Volume keys doesn't work in the mode. In normal use i can control the volume normally. And YES i have USB Debugging enabled.
Click to expand...
Click to collapse
Hey fulano, did you ever figure out what was wrong? I have the same problem.
Does the volume keys works normally on recovery ?
Sent from dish washer
Any solution yet?
Hi there, I'm facing same problem and googling I found this post.
Did anyone fix this?
I've already test buttons, even change them, also tried with other LCD module to test with other home button flex.
Thanks in advance
BR.-
pablor1977 said:
Hi there, I'm facing same problem and googling I found this post.
Did anyone fix this?
I've already test buttons, even change them, also tried with other LCD module to test with other home button flex.
Thanks in advance
BR.-
Click to expand...
Click to collapse
What happens when you type this in terminal
su
reboot download
Lennyz1988 said:
What happens when you type this in terminal
su
reboot download
Click to expand...
Click to collapse
Hi, thanks for replay.
Using adb shell from computer,
adb reboot download
adb reboot recovery
works fine, I've even flashed the phone more than once, but stilll gettin' this strage error that volume buttons don't work in download or odin mode; while in normal mode the buttons works perfect, even in recovery mode I can do wipe / factory reset without any problems.
BR.-

Note 5 Volume Keys wont work after Android 7.0 update now stuck in safe mode

About 2 weeks ago after updates were installed for Android 7 my volume up and down keys stopped working. I down loaded a 3rd party app...problem solved. Well no...Tuesday my phone decided to go to Factory Hard Reset screen and since I cant used the volume key all I can do is #2 Factory reset over and over. I would like to go back to 6.0.1 or some other version to see if that will fix the problems but I cant get the phone in download mode because the volume keys dont work....Please help. It is a Verizon SM-N920V
[email protected] said:
About 2 weeks ago after updates were installed for Android 7 my volume up and down keys stopped working. I down loaded a 3rd party app...problem solved. Well no...Tuesday my phone decided to go to Factory Hard Reset screen and since I cant used the volume key all I can do is #2 Factory reset over and over. I would like to go back to 6.0.1 or some other version to see if that will fix the problems but I cant get the phone in download mode because the volume keys dont work....Please help. It is a Verizon SM-N920V
Click to expand...
Click to collapse
While the phone is on and developer options enabled and also OEM unlock enabled, connect the phone to a P.C. Make sure you have minimal adb and fastboot installed on your P.C. also and while you're in the adb folder open a command prompt window and type
adb reboot download
The phone will then boot into download mode..
MrMike2182 said:
While the phone is on and developer options enabled and also OEM unlock enabled, connect the phone to a P.C. Make sure you have minimal adb and fastboot installed on your P.C. also and while you're in the adb folder open a command prompt window and type
adb reboot download
The phone will then boot into download mode..
Click to expand...
Click to collapse
but OP will have another issue to face
as when we use odin to flash back to stock, we will always HAVE to press power up + home + power key to go to stock recovery to wipe again or else will forever stuck in boot animation
assuming if OP's phone is really a hardware issue, booting to download mode will be successful but after flashing stock, thats the problem OP has to face (if its a hardware issue)
leongzxc said:
but OP will have another issue to face
as when we use odin to flash back to stock, we will always HAVE to press power up + home + power key to go to stock recovery to wipe again or else will forever stuck in boot animation
assuming if OP's phone is really a hardware issue, booting to download mode will be successful but after flashing stock, thats the problem OP has to face (if its a hardware issue)
Click to expand...
Click to collapse
I really dont think its a hardware issue. nothing happened to the phone and the buttons are springy and not stuck they just dont adjust the volume. Thats why I hope going back to 6.0.1 will fix it.
Thanks!
leongzxc said:
but OP will have another issue to face
as when we use odin to flash back to stock, we will always HAVE to press power up + home + power key to go to stock recovery to wipe again or else will forever stuck in boot animation
assuming if OP's phone is really a hardware issue, booting to download mode will be successful but after flashing stock, thats the problem OP has to face (if its a hardware issue)
Click to expand...
Click to collapse
The phone will update itself automatically as long as there's a cache.img being flashed and it's usually in the firmware.. Just need to make sure odin is set to automatically reboot after flash.
MrMike2182 said:
While the phone is on and developer options enabled and also OEM unlock enabled, connect the phone to a P.C. Make sure you have minimal adb and fastboot installed on your P.C. also and while you're in the adb folder open a command prompt window and type
adb reboot download
The phone will then boot into download mode..
Click to expand...
Click to collapse
I get the error
device '(null)' not found
I can see my phone on the pc though......what did I do wrong
Thanks
[email protected] said:
I get the error
device '(null)' not found
I can see my phone on the pc though......what did I do wrong
Thanks
Click to expand...
Click to collapse
I got it to reboot in download....yeah!
Now to get to firmware installed
Thanks
Everything seemed to work good BUT.....
Now Im stuck on the Verizon screen...can you point me to a link for a Verizon SM-N920V firmware download. Preferably marshmallow. or tell me what I did wrong. I have the basic idea just missing a step or something I think.
Finally went to next screen. Back to factory reset...no volume buttons.....restarted again still in safe mode
Thanks
[email protected] said:
Everything seemed to work good BUT.....
Now Im stuck on the Verizon screen...can you point me to a link for a Verizon SM-N920V firmware download. Preferably marshmallow. or tell me what I did wrong. I have the basic idea just missing a step or something I think.
Finally went to next screen. Back to factory reset...no volume buttons.....restarted again still in safe mode
Thanks
Click to expand...
Click to collapse
Then it's unfortunately a hardware issue and if the phone is less than 1 year old Samsung would be willing to fix it free of charge so long as you didn't cause the damage..
Also trying pressing the buttons like a bit forceful and quickly that way if it is stuck under the actual button then it will maybe loosen up..
I was afraid you were gonna say that....I'm just out of warranty. Thanks

Cannot enter recovery mode

Hi friends,
I have a Samsung galaxy J5 2016 (SM-J510F/DS). It is continuously rebooting, it reaches till android home screen and reboots from there. While in the home screen it shows a msg (Android is Starting.....), and then it reboots. I have observed that all the button presses and touch is working for a short duration in between the reboots. I have searched all over internet and tried numerous ways to enter to recovery mode, download mode, nothing is working. My home button is also not working. Can somebody suggest me a way to enter to recovery mode so that I can do a clean wipe and start new. Please help. Thank you.
Hi,
Did you tried to make reset from within phone settings ? May be you are able to enter Recovery Mode after that!
( My Samsung Galaxy J 3 pro was almost in the same condition rebooting again & again, One Repairer even said that the display has gone but I was able to enter the recovery mode > Bootlaoder > Download Mode & flashed latest stock rom with ODIN > Working perfect now! )
I turned off the phone before it reboots. Once it was completely off, I pressed ''Volume Up + Home + Power'' Buttons all together, released them as soon as anything appeared / flashed on the screen, an installing update screen appeared & then I was right in the Recovery Mode with all the options.
Thanks.
Thank you for the reply, but my home button is not working.
boyuljalok said:
same case as me. theres a third party apps that let you go to recovery mode google "Ultfone Android System Repair" i recommend you to download on their official site, the only problem that this app has is your phone need to be on if its off the app wont detect it
Click to expand...
Click to collapse
My phone is rebooting continuously. Phone does not stays on.
alias_nike said:
My phone is rebooting continuously. Phone does not stays on.
Click to expand...
Click to collapse
you can try something extreme like shorting home button contacts, but it might be a bit difficult.
LR7875 said:
you can try something extreme like shorting home button contacts, but it might be a bit difficult.
Click to expand...
Click to collapse
Thank you for the reply. I will give it a try.

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