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Hi ! I purchased recently my Acer Iconia A500, and so far I'm very impressed with it. The only concern I have is this annoying sleep of death issue. It occurs to me like 3x a day, everyday ! I've tried everything written by the people (setting airplane mode, disabling wifi when screen blackens, update) but with no success.. anyone knows if this is going to be fixed in the 3.1 update or any update by Acer ? Anyone successfully managed to solve this problem ? Thanks !
Just to know.. I really wish that it's a software problem because I live in Brasil and bought it last week in EUA, so I won't be able to change it xP
As I mentioned in another thread, this has never happened to me. Not before or after the update.
The only thing I may do different from anyone else is I leave USB debugging turned on, I have a password login and as you mention I set the wifi profile to turn off when the screen goes off.
If this is happening 3 times or more a day, I'd highly recommend replacing the tablet. Yes, I know that's extremely inconvenient in your case...
But, have you tried a reset to factory defaults? It's worth a shot...
Prior to the 1.141-update my tab had that too, several times a day. I've put a WiFi-toggle widget on my desktop to be able to switch off WiFi before putting the tablet to sleep - that almost completely got riid of the inresponsiveness after sleep.
After the update to 1.141 there is no need anymore to switch off WiFi while sleeping, the update fixed that problem. But introduced a new one: when disconnecting the charger the tablet sometimes stops responding after about 1 minute and needs a reset.
Hi, is anyone else getting random reboots on their tablets? im running 3.1 its rebooting like crazy yesterday it did it 3 times one after the other and it just did one right. is their a fix for this? ill greatly appreciate it if you help
~Thanks
the only fix I've discovered is that I have to turn off the wifi before idling for awhile. Mine only reboots after it goes into sleep, never when I'm actually using it.
yea it only does in idle, so theirs no actual fix to this?
I haven't experienced this, but I also put my tablet in Airplane Mode when I know I won't be using it for several hours or a day.
I do this to conserve battery life, but I suppose it's also meant that I don't see this problem -- assuming it's a widespread problem to begin with.
For now -- until we get another software update that might fix the issue -- try getting into the habit of switching to Airplane Mode when you're done using it. It only takes two taps.
Mine did it to me today for the first time while the screen was turned off. It never happened until today or at least I have never witnessed it. I have had mine for just over a week. I also put mine into airplane mode & have been all a long when putting it to sleep. I read in another thread that under wireless setting you can set so wifi goes off with screen off under wifi disconnect policy. I don't think that wifi does turn off though.
The only other thing that has changed is that I installed the Riptide GP Demo last night. I didn't play it until today. Shortly after I was finished I put my Transformer to sleep (screen off). After a few minutes I heard pop & just a single pop. I turned my transformer back on then off. I heard this poping noise a couple of more times. I finally restart my transformer & problem went away. It was a short time later when my transformer rebooted its self.
It does this only when docked to the keyboard. I have stopped using my keyboard for now until there's a fix for this. Lost a long document last week because of the random reboot.
I'm on 3.1 and haven't experienced this. Strange.
Does this once or so every day when sleeping, doesn't matter if docked or not.
Sent from my Transformer TF101
If you have an sdcard plugged in the dock, you can try to remove it.
It worked for me.
more details -> http://forum.xda-developers.com/showthread.php?t=1120185
What did you change? Did you add an app, take an app update, change a setting, insert a new SD card?
I have never experienced a unexpected reboot.
Sent from my Transformer TF101 using Tapatalk
Has anyone else goten a ton of random reboots? It tends to happen when I am not using the dvice, and it's docked with the screen open and turned off. About every few hours, I see the EEE Pad restart. Even when I do not have it near me, I often come back to it only to find that AndChat/my other running programs have stopped running, which suggests the device reboot itself.
Hi,
I can't say that have seen lots of them, but last weekend as I was putting it down, as usual I switched off the screen by pressing the On/Off button... and it rebooted!?!??!?!
There is no way that I have held down the button for over 4 sec, and it should ask me whether to shut down first, and finally I have never seen an option on the TF for rebooting the device.
Any ideas guys?
rio
I have the same trouble I have noticed this today.
MP3 player on pause, tablet docked and open on my desk and after a while (like 5 or 10 min) I look at it and it's rebooting...
Quite strange.
Sounds like a power management trouble.
Would really love to know what's wrong with it.
Fandaor
If you have an sdcard plugged in the dock, you can try to remove it.
It worked for me.
more details -> http://forum.xda-developers.com/showthread.php?t=1120185
reppad said:
If you have an sdcard plugged in the dock, you can try to remove it.
It worked for me.
more details -> http://forum.xda-developers.com/showthread.php?t=1120185
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What about that don't have dock & this happens?
Yes mine does it fairly often and I had never seen it happen undocked before until this weekend. I started undocking it at night due to the battery drain issue and both Sat and Sunday when I undocked it and sat the tablet aside, the tablet auto reboot. Previously I had seen this happen only when docked and sleeping and when the screen was open. Very annoying, wish they'd fix this.
I had it wake up a few times when it notified me I had mail..of those times...it rebooted on me.
Turning off background sync did the trick for me. It really is annoying..sometimes come from work and power level dropped dramatically...now when I go anywhere..airplane mode helps...pia but it gets the job done.
Absolutely love the tab but having 2 very annoying problems that occur very regularly.
1/ wifi keeps disconnecting when in use. The indicator still shows it is active but it doesn't work. Have to restart the wifi & it will be fine for another half hour or so then would stop working again.
2/ sleep of death. Happens every night since I've had it. I leave it on standby & in the morning it doesn't wake. Takes a good 10sec plus press on the power button to switch it back on.*
I've tried hard reset with absolutely no apps loaded except for the preloaded ones & still the same.
I thinking of selling it & getting something else but nothing out there comes close
The wifi issues might be a compatibility problem as my Galaxy Note also did that disconnection with my Asus router but not on my Linksys, with the Tab7.7 I've never experienced the same issue on both Asus and Linksys.
For the sleep of death, we dont really know whats causing it but a lot of people say its the aggressive level of deep sleep that the Exynos is using, this also affects the Note and the Tab7.0 Plus.
I'm thinking of returning the tab but for other reasons.
I've only had my 7.7 for little over a week, but i've had none of those issues. Running stock with the latest updates. Linksys routers at home and work, even tethered to my Galaxy S II hasn't had any drops.
I'm having the same problem with wifi. Using a dir-555 router. Tried both with wpa and wpa2 but the tab still hangs as you desribe.
Never had a sleep of death. Just 2 hangs while using during the last 2 weeks.
Sent from my GT-P6800 using Tapatalk
As expected my tab has shut down again
I have had my 7.7 for only 5 days, but never had any problems with it (yet).
I read in post somewhere that the SD card was causing shutdowns so I will remove the Lexar 32gb class 10 card tonight & see what happens.
I have the deep sleep thing occasionally. It feels sluggish when entering the PIN password, like it is struggling to wake up (we all have days like these, don't we?
It's fine after half a minute or so. Not very often encountered, but when it does go into deep sleep, the battery life is fantastic, like it's hardly used at all.
Oh, I thought I would be the only one with the deep sleep problem. But then it can't be the Exynos to be blamed, I reckon. When my Tab freezes it does so shortly after going to sleep mode. Just 5mins ago it happened and the last thing I've noticed was the notification sound for new Skype messages shortly before. It also happened yesterday while I held the Tab in my hands, screen turned off and when I tried to wake it up just nothing happened. Long-press power and turn back on the Tab is all that helps.
I'm also using a 32GB Lexar MicroSD card since about a week but I'm not sure if the deep-sleep probs occur only since then.
Sent from my GT-P6800 using XDA App
Just come back from town went to cpw had play with Moto Zoom 2 Media Edition. Quality piece of kit nit no SD card slot...shame
Looks like I have found the right thread. Only got mine on Saturday and I have had the sleep problem many times, and the wifi issue for the first time last night. Very disappointing because in every other way this is the perfect tablet. And I can't really return mine since a mate got it for me when travelling back through Hong Kong airport...
It looks as though I have firmware version ZSKL2, from Settings -> About Device.
Has anyone tried going to a later version? This thread has details, but I am not going to have time today to investigate.
P6810ZSKL2_CSC_ZZT.exe - Last Modified by Samsung: 19.12.2011.It looks like there are 4 versions more recent than that, but the whole thread needs reading to understand what it all means (sorry - that sounds lazy, but no time now). I wonder why there is a list of 6 then a dashed line then another 3?
Edit: I do have an SD card in place - a Samsung 16GB Class 10.
I'm on my 2nd week of enjoying my 7.7 and none of these issues are showing up.
I had it running for 4 days without charging, while connected to my home wifi with background data and auto snyc ON. Battery is at 7% on the 4th day, I only use it in the morning before going to work (reading newspapers and checking email) and at night (reading books, checking emails and playing a bit of poker).
My firmware version is P6810ZSLA1.
I forgot to take the SD card out last night but it was left plugged in as I ran low in battery power. First time ever no sod. So maybe it is something to do with power management.
The wifi though continues to drop out without reason. Happened several times while I was watching QPR The Four Year Plan last night on tvcatchup (by the way great programme)
zen123 said:
The wifi though continues to drop out without reason. Happened several times while I was watching QPR The Four Year Plan last night on tvcatchup (by the way great programme)
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Is the wifi dropping the same as the old problem of the P1000s? This is the main reason why i replaced my 7" with the 7.7".
I will post tonight my firmaware version.
I also have the WIFI dropping issue, looks connected but suddenly drops internet access oldought the connection persists (if the icon is to be believed)
Anyone found a solution to the WiFi droputs? Mine has started doing this also.
for the SOD issues, try turning off wifi when the device goes to sleep (its an option in the wifi settings)
also, try to do a nandroid of your current rom and then flash the latest firmware for your country to see if that will fix the wifi dropping issues? (just a guess) as long as you have your cwm nandroid, you can always flash back to your stock rom
Finally got round to taking out the SD card last night. It's a Lexar 32gb class 10. First of all I found the tab battery lasted quite a bit longer and NO sod.
That's the first time since I had the tab, nearly 2 weeks, that no sod other than a few nights ago when it was left plugged in. Also since the SD card been removed I not had any wifi dropouts.
Looks like there may be a connection here. I'm going to leave it like this for a few days to see what happens then try a different SD card
I find it odd if a memory card can cause more battery drain and wifi drop issues.
I encountered an issue now its not a sleep of death but I was using the tab before taking my lunch and I had it charging, when I came back the entire back side was extremely hot! I unlocked the screen but it would not register my touch commands, was forced to power down the tab... its been off for about 3mins now and the back side is still very warm.
steveathome said:
Anyone found a solution to the WiFi droputs? Mine has started doing this also.
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Uninstalled Honeybar and installed Gesture Control and WiFi working again. Probably a coincidence but am glad to have it working again. Been two days now with no issues.
I have a t580, stock, oreo, not rooted, that works fine, with 1 small issue.
When the screen is off and it's not in use, every so often (maybe hourly or so), the screen will flash on and then off.
Why is this happening? Or better, how do I stop it?
Hate to have to buy a new tablet. Thanks!
Just cracked it open and the battery doesn't seem to be bowed. Everything seems to be connected right / snug.
So, no one has had this issue?