Random Video Flashes? - Shield Android TV Q&A, Help & Troubleshooting

So ever since I got my new 4K TLC TV the video keeps randomly cutting out on my Nvidia Shield. It will either flash static gray, make a noise and go to black with no audio/video, or it will simply go to a black screen and audio/video will simply go out
This is not an all the time issue though, some days it's fine, others it will start to do it randomly and stop
- I have it set to the recommended display settings
- Tried switching video ports (Xbox has no issues in same port)
- Tried restarting, reapplying updates, wiping
Anyone else seen this or know how to fix it?

Jmaniac55 said:
So ever since I got my new 4K TLC TV the video keeps randomly cutting out on my Nvidia Shield. It will either flash static gray, make a noise and go to black with no audio/video, or it will simply go to a black screen and audio/video will simply go out
This is not an all the time issue though, some days it's fine, others it will start to do it randomly and stop
- I have it set to the recommended display settings
- Tried switching video ports (Xbox has no issues in same port)
- Tried restarting, reapplying updates, wiping
Anyone else seen this or know how to fix it?
Click to expand...
Click to collapse
this seems to be an AS DESIGNED feature as many other NVIDIA users are experiencing this (including myself)... you can go to your SETTINGS and change surround sound to STEREO to stop it from doing these annoyances, but not an ideal solution for everyone

Related

Flickering Home Screen

After gaming on my G2 for a couple hours. (after reading a top ten android games thread) I found the home screen flickering. Kind of frustrating because all of the other pages were fine.
I had auto brightness OFF .
I turned it ON and then OFF and the flickering stopped.
I would love to know if anyone else sees this, and if toggling AutoBrightness ON/OFF fixes it for you as well.
yes i have the same issue and so does a lot of others with this device.
i am going to flash PA later and see if it does it on that also.
thatll hopefully determine if its a software or hardware issue.
i have a couple issues with this device.
streaming music causes a screeching sound in my headphones that i dont get when i listen to music already on the device.
dual camera mode does not work for me either, at least with my stock cam app.

What's the Netflix fix?

Does anybody at Mad Catz have a thought on the matter? The hardware should be more than capable of running Netflix on a large screen without audio sync issues. Can you provide a proper app?
Domomojo said:
Does anybody at Mad Catz have a thought on the matter? The hardware should be more than capable of running Netflix on a large screen without audio sync issues. Can you provide a proper app?
Click to expand...
Click to collapse
They seem to be more responsive if you write on their Facebook page.
Domomojo said:
Does anybody at Mad Catz have a thought on the matter? The hardware should be more than capable of running Netflix on a large screen without audio sync issues. Can you provide a proper app?
Click to expand...
Click to collapse
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
I'm just waiting on HD Netflix...Quality on Netflix on MOJO is severely lacking. I don't have any audio problems (at the moment), but the video is very pixelated.
Streaming YouTube and other movie apps in 1080 or 720 works perfectly for me 85% of the time. I'm thinking my few issues with those is because my wireless router just reached 12 years old and is constantly dropping signal.....Going this weekend to buy a new one.
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
Click to expand...
Click to collapse
TV is an LG 47" LED 120Hz. No audio sync issue with YouTube. Haven't tried xbmc.
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
Click to expand...
Click to collapse
Here's another thread http://forum.xda-developers.com/showthread.php?t=2595446 with folks talking about the issue.
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
Click to expand...
Click to collapse
Actually, I was a bit hasty with my previous reply. My hardware set up includes a home theater sound system where the audio loops back through the TV. If I use the TV speaker, the lag is barely noticeable. If I turn off the TV speaker and use the amplifier, there is a very noticeable lag.
Domomojo said:
Actually, I was a bit hasty with my previous reply. My hardware set up includes a home theater sound system where the audio loops back through the TV. If I use the TV speaker, the lag is barely noticeable. If I turn off the TV speaker and use the amplifier, there is a very noticeable lag.
Click to expand...
Click to collapse
Yes, I was wondering if there was an amp in the loop, although the fact that it only does it for Netflix is a bit odd. Could you clarify though: are you connecting MOJO into the amp which then passes to the TV or are you connecting into the TV which is then passing audio to the amp (and, if so, what kind of connection? Optical? Phono?). If it is the latter then some amps have settings to accommodate for audio lag.
Mad Catz Rich said:
Yes, I was wondering if there was an amp in the loop, although the fact that it only does it for Netflix is a bit odd. Could you clarify though: are you connecting MOJO into the amp which then passes to the TV or are you connecting into the TV which is then passing audio to the amp (and, if so, what kind of connection? Optical? Phono?). If it is the latter then some amps have settings to accommodate for audio lag.
Click to expand...
Click to collapse
The MOJO is connected directly to the TV via an HDMI cable. Likewise, the amplifier, which is a Sony Model # STR-DH520, is also connected directly to the TV via an HDMI cable. I looked thru the manual and found a "SYNC ON" setting which delays the "output of audio to minimize the time gap between output and visual display" The delay time given is 60ms. I'll play around with it later today and see what impact it has. Maybe I had it on when it should have been off, or vice-a-versa. Thanks for the input on this!
I guess you're using all of the HDMI inputs on the amp already?
544829656
Mad Catz Rich said:
I guess you're using all of the HDMI inputs on the amp already?
Click to expand...
Click to collapse
I will confess to having bought the TV and amp, etc., two years ago, and now I don't really remember what led me to make the setup choices I made at the time, but no, I wasn't using all the HDMI inputs on the amp, and frankly, I didn't even check to see if it had available HDMI inputs on the amp when I connected the MOJO. Connecting the MOJO directly into the amp and ensuring the correct A/V sync setting eliminated the delay completely. Thanks!
Mad Catz Rich said:
We're not seeing any audio sync issues here, and going by reports from other users neither is anyone else. What's your complete hardware setup and do you get any sync issues with other programs such as xbmc or YouTube?
Click to expand...
Click to collapse
I have audio sync issues too. Audio seems to lag behind the video. And always when I watch netflix, the screen flashes, like gets smaller, idk how to describe it, often when watching shows. No matter what shows I watch it always does this. Probably 20 times at least throughout an hour long show.
mherma said:
I have audio sync issues too. Audio seems to lag behind the video. And always when I watch netflix, the screen flashes, like gets smaller, idk how to describe it, often when watching shows. No matter what shows I watch it always does this. Probably 20 times at least throughout an hour long show.
Click to expand...
Click to collapse
If you've read this entire thread, you're aware my problem was similar to yours. I too had seen the occasional screen "flash" when watching Netflix. I'd recommend plugging your MOJO directly into your TV, using the TV's speaker, and eliminating any other hardware that might be in the loop in order to see if the issue truly lies in your MOJO, and is not being caused by some other component. Connecting my MOJO directly to my amp solved all my audio sync issues.
Domomojo said:
If you've read this entire thread, you're aware my problem was similar to yours. I too had seen the occasional screen "flash" when watching Netflix. I'd recommend plugging your MOJO directly into your TV, using the TV's speaker, and eliminating any other hardware that might be in the loop in order to see if the issue truly lies in your MOJO, and is not being caused by some other component. Connecting my MOJO directly to my amp solved all my audio sync issues.
Click to expand...
Click to collapse
Mine is directly hooked up thru the TVs HDMI port. No difference if I have anything else plugged into the TV or not
And you're only using the TV's speaker? (rather than then output your TV's audio to an external speaker/amp?)
Are you running the 0110 firmware release and do you see the same issue with other video playback programs?
Mad Catz Rich said:
And you're only using the TV's speaker? (rather than then output your TV's audio to an external speaker/amp?)
Are you running the 0110 firmware release and do you see the same issue with other video playback programs?
Click to expand...
Click to collapse
Yes, using the TV's speaker. My mojo came with the 0110 firmware release. Only Netflix has this issue. Have reset my wireless router to make sure that wasn't the problem either. Mojo is the only hardware hooked up to this tv.
If it would help, I could capture a video of what it's doing on my phone.
mherma said:
Yes, using the TV's speaker. My mojo came with the 0110 firmware release. Only Netflix has this issue. Have reset my wireless router to make sure that wasn't the problem either. Mojo is the only hardware hooked up to this tv.
If it would help, I could capture a video of what it's doing on my phone.
Click to expand...
Click to collapse
I no longer have any audio sync issues, but I do still see the occasional "flash" while watching Netflix. It looks like the image changes sizes for a fraction of a second. Haven't seen it with any other App.
Domomojo said:
I no longer have any audio sync issues, but I do still see the occasional "flash" while watching Netflix. It looks like the image changes sizes for a fraction of a second. Haven't seen it with any other App.
Click to expand...
Click to collapse
Yes, that's the same problem I have with Netflix (along with the audio sync issues). It doesn't bother me enough to not watch it but it can be disorienting when watching at nite in a dark room. It does it a lot for me. I notice it the most when scenes change.
Edit:
I just got root tonight. I see on the Play Store that I can now update Netflix to the latest version. I will do that and get back to ya'll and see if that changes anything! As soon as I'm done downloading more games....
Ok, so last night I went out and bought a new TV for my MOJO. Picked up a 42" Sharp 1080p 120hz LED. I don't know if it's because this TV is 120hz compared to my 2010 32" Vizio 1080p 60hz, but the Netflix issue has been resolved. No more audio sync issues. I also noticed this TV has a Clear Motion setting, I have it set to on. Not sure if this has something to do with it either. Anyways, it's fixed, for now.
BTW, anyone looking for a deal on a TV of this relative size, it's a steal. Only $399 at Best Buy. The picture is awesome, and 120hz over 60hz is a night and day difference. Much more clear during on screen motion than my old tv. I'm very impressed. I can't imagine how good a 240hz or 480hz set looks like.
Edit:
Forgot to mention, the screen flashing/resizing is still happening. Very annoying. I really feel this is an issue with the app itself, hopefully it's getting fixed with an update. Can't wait to start watching in HD aswell...

Moto E XT1526 Audio Sound Lag

Experiencing audio lag out of the box. The best way I can describe the effect is when you have HDMI connected from a PC to some audio receivers. If there is no sounds coming from the PC and the first event sound or audio is played there is sometimes a tiny loss of the beginning of the sound. All most as though the receiver knows it should be playing something and needs time to sync the bit rate kHz for playback and misses the first few milliseconds.
All ringtone, notifications, heck even YouTube is doing this out of the box. Missing the first few milliseconds of everything played. I noticed it first off then later rooted etc.. Thinking I could resolve on my own or it would resolve after debloat. I didn't notice the issue when briefly running CM12.
The plan if I can't resolve here with suggestions is to drasticly lowest level possible reload the phone complety then go from there. Who knows what happened to this thing when originally flashed and to the shelf.
Tried the normal stuff like reset phone off the get, cleared cache's. It happens with stock notifications and ringtones. I don't want to work around the issue by adding silence to the begining of all the ogg files. Most ringtones and notifications have an initial attack to the sound and I won't hear some if they are too short.
Any suggestions before I take a chance on bricking on my own? Also chime in if I'm not the only one having the issue.
I have an XT1526 and do not experience this problem. I would recommend resetting your device to factory default. If that doesn't work contact Motorola/your cell phone service provider.

BT audio cuts ofs

Hello,
recently, actually 6 months ago, i bought a pair of BT headphones and i finally became pissed with random cut ofs when listening to music. I disabled the power managment thing, that in my opinion only annoys you, for spotify. But guess what it still cuts of at random but when i am watching a movie there are no cut ofs. So i think it has something to do with the power manager still trying to stop something. Any idea what should i do to fix this?
In the power management menu, hit the 3 dot menu button for further options of screen lock settings for apps. Maybe that?
Which music app are you using? Look at audio focus settings and buffer. Maybe it cuts out when a notification sounds? Also look at developer settings for anything relating to BT. I would test with more than one BT listening device too.
RobboW said:
In the power management menu, hit the 3 dot menu button for further options of screen lock settings for apps. Maybe that?
Which music app are you using? Look at audio focus settings and buffer. Maybe it cuts out when a notification sounds? Also look at developer settings for anything relating to BT. I would test with more than one BT listening device too.
Click to expand...
Click to collapse
I use Spotify and Player Pro for music. I looked at the lock screen cleaning and I am even more confused with what is written there. English isn't my native so that might be it or its because there is bad wording.
Where can I found the "audio focus settings and buffer"?
Notifications are not it I was paying close attention to it for awhile and when it happened there ware no notifications.
About other BT devices, when I get a chance to try others I will definitely try, but I don't think it's the headphones because watching movies with MX Player works fine.
G'day Mousman, I recently encountered something very similar after upgrading to the latest B10 firmware on A2017G.
Spotify would stop after only a couple of minutes once the screen was off while playing through bluetooth. Its not the BT turning off because my car headunit shows it still connected, and if I tell the display to stay on permanently it doesn't stop.
I had my phone in Performance mode in power plan settings and all power optimistions off for spotify but had auto start on. Still no dice.
Today I changed the power plan to Smart power save and it didn't kill spotify. Only had a quick car ride home but so far so good.
Perhaps you should try switching your Power Plan to the opposite of the your current setting?
UPDATE: This really does seem to have fixed the issue for me, cannot understand why though... Anyway I feel like a factory reset would have sorted it also I've just been to slack to do one because I'm waiting for Oreo.
I am also waiting for oreo so no factory reset right now. And I have it on the smart power mode so I will try performance for a couple of days. One thing I noticed is when I change the settings for Spotify back and forth, flip the switch on and off, it works really nice for a day or so then it goes back to cutting off
Mousman said:
I am also waiting for oreo so no factory reset right now. And I have it on the smart power mode so I will try performance for a couple of days. One thing I noticed is when I change the settings for Spotify back and forth, flip the switch on and off, it works really nice for a day or so then it goes back to cutting off
Click to expand...
Click to collapse
Interesting, since I switched mine its been working well for the past couple of days, I hope it stays that way. Let me know how it goes for you.
I figured one thing about the audio and that is that it only happens in certain places. The other day I was at home and it never happened but it always happens in one spot when I walk home.

netflix issue

Nextflix starts playing a video either streaming or if I downloaded and the screen is black in either case but audio plays as if the video where playing.
I changed video quality to high and still same issue, then changed back to standard and still same issue.
I already re-installed and cleared cache
Any one else having this issue on their OP 6T (not the tmobile)?
pvaldeben said:
Nextflix starts playing a video either streaming or if I downloaded and the screen is black in either case but audio plays as if the video where playing.
I changed video quality to high and still same issue, then changed back to standard and still same issue.
I already re-installed and cleared cache
Any one else having this issue on their OP 6T (not the tmobile)?
Click to expand...
Click to collapse
Well I guess it's just me. Netflix suggest to contact the phone manufacturer. I will do that soon and maybe even return this op6t if they don't have a fix
Are you using night mode? Have you changed your dpi at all? Are you using substratum or anything that works with overlays? Are you running any app that can "draw over other apps" running while watching?

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