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So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]
emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?
ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup
Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.
Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.
Has anyone else noticed this?
If you disable any of the stock apps a disabled app list will appear.
Settings>>Apps>>Downloaded>>Running>>All>>Disabled
However if you exit out completely and remove settings from your recent apps list. If you then go back in to Settings>>Apps the disabled list will have disappeared.
You will only have Apps>>Downloaded>>Running>>All.
If you click on any app for info about, ''example any app in your All list'', then refresh back it will reappear again??
Can some one try this?
I have googled and searched and do not see anyone mentioning this.
I have 2 nexus 4 phones both were updated OTA and have both been factory reset after 4.3 update. I'm running no custom rom or root.
rpaloalto said:
Has anyone else noticed this?
If you disable any of the stock apps a disabled app list will appear.
Settings>>Apps>>Downloaded>>Running>>All>>Disabled
However if you exit out completely and remove settings from your recent apps list. If you then go back in to Settings>>Apps the disabled list will have disappeared.
You will only have Apps>>Downloaded>>Running>>All.
If you click on any app for info about, ''example any app in your All list'', then refresh back it will reappear again??
Can some one try this?
I have googled and searched and do not see anyone mentioning this.
I have 2 nexus 4 phones both were updated OTA and have both been factory reset after 4.3 update. I'm running no custom rom or root.
Click to expand...
Click to collapse
I'm having the same issue. When I check the apps list, the disabled apps list is sometimes there and sometimes not there. I'm not sure what causes it to appear/disappear.
shobuddy said:
I'm having the same issue. When I check the apps list, the disabled apps list is sometimes there and sometimes not there. I'm not sure what causes it to appear/disappear.
Click to expand...
Click to collapse
Thanks for responding.
Thought it strange I was the only one having this issue. I figured there would be some mention of it with a google search.
If it's not displaying just click on any of the apps in your all list. Then then hit the back button. It should the be visible.
rpaloalto said:
Thanks for responding.
Thought it strange I was the only one having this issue. I figured there would be some mention of it with a google search.
If it's not displaying just click on any of the apps in your all list. Then then hit the back button. It should the be visible.
Click to expand...
Click to collapse
I'm guessing more people have this issue but just haven't noticed it yet.
Same problem here. I only have two disabled apps, currents and news & weather, so it doesn't bother me much.
I will say this though, for how long it took Google to release 4.3, it sure has a lot of bugs...
Sent from my Nexus 4 using xda premium
Hi,Guys how can i get notification on my lock-screen i have them enabled etc but they do not show on the lock-screen any ideas will be really appreciated
Notifications only work with magazine block screen
Sent from my ALE-L21 using XDA-Developers mobile app
Fedroid said:
Notifications only work with magazine block screen
Sent from my ALE-L21 using XDA-Developers mobile app
Click to expand...
Click to collapse
is it a theme?how do i enable it ?
You can give this a try - http://forum.xda-developers.com/showthread.php?t=2641557
The app hasn't been updated by the dev in ages but it still works, even with marshmallow.
bumjrah said:
You can give this a try - http://forum.xda-developers.com/showthread.php?t=2641557
The app hasn't been updated by the dev in ages but it still works, even with marshmallow.
Click to expand...
Click to collapse
Did you get the marshmallow on the p8 lite ?I will try the app really sorry for the trouble caused
Bilal_Habib said:
is it a theme?how do i enable it ?
Click to expand...
Click to collapse
Execute themes app and choose default theme.
That is all.
Fedroid said:
Execute themes app and choose default theme.
That is all.
Click to expand...
Click to collapse
I use default theme and nothing Changers on lock screen plus I have. No theme by the name or even saying magazine and other help will be appreciated
I don't know if you are on MM yet but I noticed that there is a thing under App's (on MM) in settings where you can set what apps draw over e.g.. facebook chat bubbles. I think if you enable your apps that you want notifying you on lock-screen to draw over mode then it may show on lock-screen. Its working so far for my weather updates from google app... I could be entirely wrong and I am using a fairly wonky build of MM but I just thought I would offer my insight Best of luck bud.
Horacio55555 said:
I don't know if you are on MM yet but I noticed that there is a thing under App's (on MM) in settings where you can set what apps draw over e.g.. facebook chat bubbles. I think if you enable your apps that you want notifying you on lock-screen to draw over mode then it may show on lock-screen. Its working so far for my weather updates from google app... I could be entirely wrong and I am using a fairly wonky build of MM but I just thought I would offer my insight Best of luck bud.
Click to expand...
Click to collapse
I am not on marshmallow as yet waiting for the Ota
I'm sure MM will fix that for you bud!
I do know the struggle, waiting on OTA's for us in New Zealand is painful. On top of the fact that before I went MM I wasn't getting notifications at all, calls missed cause it wasn't bringing the call screen up...all sorts of havoc.
Worst comes to worst you could try factory restore, then do the theme thing that other guy mentioned. You should technically have a default, it's weird you are missing it.
Horacio55555 said:
I'm sure MM will fix that for you bud!
I do know the struggle, waiting on OTA's for us in New Zealand is painful. On top of the fact that before I went MM I wasn't getting notifications at all, calls missed cause it wasn't bringing the call screen up...all sorts of havoc.
Worst comes to worst you could try factory restore, then do the theme thing that other guy mentioned. You should technically have a default, it's weird you are missing it.
Click to expand...
Click to collapse
Let's hope I tried all that never work the phone is basically brand-new confused why!I managed to find under themes to download but when I download .Same thing lol
Try Next Lock screen from microsoft:
https://play.google.com/store/apps/details?id=com.microsoft.next
Hello everyone!
I tried searching for this issue with no luck finding a similar thread.
Before the Nougat update, I ran two applications simultaneously one above each other with no issues...but with the Nougat update, its only ONE APP RUNNING AT A TIME?
Whats the use of breaking such a wonderful feature? (unless Im missing something, of course).
Can anyone confirm facing the same issue?
ahmedmohsin said:
Hello everyone!
I tried searching for this issue with no luck finding a similar thread.
Before the Nougat update, I ran two applications simultaneously one above each other with no issues...but with the Nougat update, its only ONE APP RUNNING AT A TIME?
Whats the use of breaking such a wonderful feature? (unless Im missing something, of course).
Can anyone confirm facing the same issue?
Click to expand...
Click to collapse
No
can you please elaborate further?
In my case, I try for example using "whatsapp" while checking something on "maps", for example, and when I switch to maps, whatsapp "pauses"...then when i click on whatsapp, all messages gets received?
aditia581999 said:
No
Click to expand...
Click to collapse
can you please elaborate further?
In my case, I try for example using "whatsapp" while checking something on "maps", for example, and when I switch to maps, whatsapp "pauses"...then when i click on whatsapp, all messages gets received?
ahmedmohsin said:
can you please elaborate further?
In my case, I try for example using "whatsapp" while checking something on "maps", for example, and when I switch to maps, whatsapp "pauses"...then when i click on whatsapp, all messages gets received?
Click to expand...
Click to collapse
Oh so u mean when u switch between 2 apps, the other app froze ? I thought u were sayin that multiwindow doesnt work
Btw, i use multiwindows usually for 9gag/youtube when i enter multiwindow then to my messenger, the other app is still running ex: gif, vid, etc
aditia581999 said:
No
Click to expand...
Click to collapse
aditia581999 said:
Oh so u mean when u switch between 2 apps, the other app froze ? I thought u were sayin that multiwindow doesnt work
Btw, i use multiwindows usually for 9gag/youtube when i enter multiwindow then to my messenger, the other app is still running ex: gif, vid, etc
Click to expand...
Click to collapse
yes exactly.
In the Marshmallow firmware, both apps used to work simultaneously...meaning I can, for example, watch a video and still receive whatsapp in "real time"
now, the case seems to be that when you work on one app, the other pauses (as evidenced that I receive normal push notifications for new messages, and I cannot see my new messages unless I tap on the whatsapp window).
Again, unless I'm missing something...
ahmedmohsin said:
yes exactly.
In the Marshmallow firmware, both apps used to work simultaneously...meaning I can, for example, watch a video and still receive whatsapp in "real time"
now, the case seems to be that when you work on one app, the other pauses (as evidenced that I receive normal push notifications for new messages, and I cannot see my new messages unless I tap on the whatsapp window).
Again, unless I'm missing something...
Click to expand...
Click to collapse
In ur case the video freeze? Okay, mines not, im on DQC4
aditia581999 said:
In ur case the video freeze? Okay, mines not, im on DQC4
Click to expand...
Click to collapse
Not really, video works fine, but whatsapp freezes!
Does anyone know why Phone disappeared in the Playstore? I can no longer even see it listed under my installed apps in the Playstore. I had disabled one update before, because the screen wouldn't turn on while on Bluetooth. The phone was listed under available updates for a while and recently just disappeared. At first I thought it was because I installed Gcam with camera2 API and HAL3, but the phone is not rooted, and bootloader is locked.
KDash4 said:
Does anyone know why Phone disappeared in the Playstore? I can no longer even see it listed under my installed apps in the Playstore. I had disabled one update before, because the screen wouldn't turn on while on Bluetooth. The phone was listed under available updates for a while and recently just disappeared. At first I thought it was because I installed Gcam with camera2 API and HAL3, but the phone is not rooted, and bootloader is locked.
Click to expand...
Click to collapse
It suddenly became incompatible with our device. weird.
IjazCI said:
Maybe they want to keep features like "floating windows" exclusively for pixel phones. Updated to version 17 from apkmirror and i got this
Click to expand...
Click to collapse
Thanks. Did it update the app or install another version?
IjazCI said:
@joeyhuab i know you from sprout forums.
and your reddit id ...lol
Click to expand...
Click to collapse
Yep hehe sold my Sprout already and know have Mi A1 <3
IjazCI said:
It update the app
Click to expand...
Click to collapse
It did update the phone app, but frequently I got the error "Google has stopped" so uninstalled it, which means that the app I have now is even older version than 16. I had earlier. It doesn't update now. Perhaps February update may bring some changes,
Regards
I think compatibility was removed from the Mi A1 as they were receiving many 1 star reviews on the app by people from India. Many users are complaining about issues related to the Jio network which are not being experienced by users from other countries.
IjazCI said:
Thats strange. I never got any error messages. Absolutely zero errors. Also updated Google Play Services to latest stable ( 948 ) version on apkmirror as our device has 448 version by default.
I lost my patience , unlocked bootloader, temporary booted to twrp and flashed the 3rd February beta by sooti earlier today. :victory: lol. ( Camera tooks a while to start after this, but that doesn't bother me. )
My device is pure stock with no modification other than the beta thing. Planning to update to stable February ota when fastboot rom is released. Or sooti bring the twrp twrp flashable rom ( whichever is earlier )
I don't know the issue others mentioning on the threads, for me this device is rock stable from the day i purchased it. No random reboot or application forcestop etc...
Regards
Edit - Camera lag is because of root. I didn't realise that. Anyway flashed the stock boot images by sooti on both partitions and the lag is gone.
Click to expand...
Click to collapse
To avoid camera lag and dialer app lag install magisk permission module
IjazCI said:
Thank you for the answer. I fixed the lag. Root is causing that lag so i unrooted the phone. This is one device i don't feel that i need root anymore.
Click to expand...
Click to collapse
Right but i can't live without root because Lucky patcher, xposed, and freedom are must have apps for me. OTA comes in more than a month so who cares when you can update through twrp and fastboot method without loosing data
joeyhuab said:
I think compatibility was removed from the Mi A1 as they were receiving many 1 star reviews on the app by people from India. Many users are complaining about issues related to the Jio network which are not being experienced by users from other countries.
Click to expand...
Click to collapse
That may be true, even I had given a 3-star rating because of duplicate contacts !
shrinivasanp said:
That may be true, even I had given a 3-star rating because of duplicate contacts !
Click to expand...
Click to collapse
You guys do know you can remove Duplicates via the Contacts app and the Phone app has nothing to do with it right?
That's not exactly the issue @joeyhuab.
What i'm facing is that isssue :
1) If i open contact app, there is no duplicate contact at all
2) if i go to the contact tab of the phone app, there is duplicate contacts (on line for each app that allow calls, for example if one of my contact is on whatsapp, duo and signal, i got 4 contacts line, one for standard call, one for whatsapp call, one for signal call and finally one for duo call)
That's pretty annoying and i didn't yet find any solution
eliohann said:
That's not exactly the issue @joeyhuab.
What i'm facing is that isssue :
1) If i open contact app, there is no duplicate contact at all
2) if i go to the contact tab of the phone app, there is duplicate contacts (on line for each app that allow calls, for example if one of my contact is on whatsapp, duo and signal, i got 4 contacts line, one for standard call, one for whatsapp call, one for signal call and finally one for duo call)
That's pretty annoying and i didn't yet find any solution
Click to expand...
Click to collapse
You can merge the contacts by showing ALL CONTACTS in the Contacts app then merging them all.
joeyhuab said:
You can merge the contacts by showing ALL CONTACTS in the Contacts app then merging them all.
Click to expand...
Click to collapse
Again, that's not working.
In the contacts App, there is no duplicate contact at all ... even when i choose to show ALL CONTACTS...
The issue is only in the contact tab of the Dialer app ... and there is no option in Dialer app to merge, nor to filter view
eliohann said:
Again, that's not working.
In the contacts App, there is no duplicate contact at all ... even when i choose to show ALL CONTACTS...
The issue is only in the contact tab of the Dialer app ... and there is no option in Dialer app to merge, nor to filter view
Click to expand...
Click to collapse
Welp. I don't have duplicate contacts on the contacts tab of the Phone app. Weird issue.
Phone app v17 was working fine until i changed to new beta rom and now its not available in play store so i downloaded latest apk from apkmirror and now this message appears when i app phone app " This device is not supported and phone calls may not work correctly" ??
Update: So i changed my phones build prop with some pixel 2 xl build props and restarted device and now Phone App is visible in play store and supported. Everything working fine
I've posted this on Xiaomi's forums, just in case... http://en.miui.com/thread-1833415-1-1.html (could not find existing thread for that).
Also discussed here:
http://en.miui.com/forum.php?mod=viewthread&tid=1776602
It's actually happening since a few days before v17.
joeyhuab said:
You guys do know you can remove Duplicates via the Contacts app and the Phone app has nothing to do with it right?
Click to expand...
Click to collapse
Off topic but how did you get the nav bar?
ProchyGaming said:
Off topic but how did you get the nav bar?
Click to expand...
Click to collapse
Plenty of ways.
Andromeda apk with One substratum theme(i forget name) for non rooted devices
Magisk module (buggy) for rooted users
Plenty of ways