Database Users

[Q] New method for softbricking

I am one of the many Droid Pro users that did not receive the Gingerbread update before Verizon pulled the OTA update. I decided tonight that I would try to update with an update.zip file using the recovery method. The install appeared to be going well right up until the end. At around 90% or so the update failed and abandoned the update, I selected to restore the original firmware and restarted the phone. The phone restarted and this time the Motorola icon had changed from the normal white icon to a red icon, I'm assuming that something changed. The phone then went black, power still applied to the screen but just black. I could hear the phone starting up as it made its characteristic DROID noise and the keyboard and screen buttons illuminated, however nothing shows up on the screen, it still remains black.
I have tried numerous methods to reset or restore but I am unable to get anything to display on the screen other than the red icon as the device powers up. Any help would be greatly appreciated.

should flash the stock firmware.

Bootloop with 4.3 ota

Hello
I was on 4.2.2 stock, not root when I received ota. After upgrade I stuck in the X boot loop.
If I try to install the 4.3 with fastboot I've the same result
If I restore the 4.2.2 with fastboot I haven't any problem
Please help me, I don't know what its happening with my phone
Best regards
Enviado desde mi GT-P6810 usando Tapatalk 2

I have same problem , started my OTA 4.3 upgrade 40mins back . My phone keeps restarting with "installing system update ". Any idea how can i stop this ?

Update seems to have finished, bootloops after inputting user password to unlock screen. It's a short boot right back to the password screen again.
Was stock, rooted, unlocked, 4.3 was OTA update

deusfaux said:
Update seems to have finished, bootloops after inputting user password to unlock screen. It's a short boot right back to the password screen again.
Was stock, rooted, unlocked, 4.3 was OTA update
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Click to collapse
I got really lucky somehow, in getting the phone to work and managing to keep my data.
I don't remember every step in order, as I'm sure lots of them didn't do anything, but eventually I just reflashed every part of the factory images EXCEPT userdata.img as I (correctly?) figured that would erase my ****.
Wiped cache a few times from recovery as well.
Had a couple scares - at one point the LED turned RED during a couple bootup attempts.
First time after the 3rd round of flashing (including system.img) it would not boost past the X. Had to wipe cache in recovery again.

oneguy77 said:
I have same problem , started my OTA 4.3 upgrade 40mins back . My phone keeps restarting with "installing system update ". Any idea how can i stop this ?
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Click to collapse
Exact same problem with N4. Have ota'd Galaxy Nexus and Nexus 7 no problems...
________________________
Update:
After waiting about 10-15 mins I eventually reset the phone by holding down the power button for 10 secs. It then moved to the "updating apps" screen and eventually rebooted to the Nexus "X" logo. But it hung at it the X logo for about 15 mins. I again lost patience and restarted again. It finally booted all the way up to the lock screen. I now have 4.3 and it seems to be running fine...

Just wanted to share my experience as I had the same problem. It kept saying 'installing system update...' in a loop. Then I pressed the power button. It got turned off. I turned it back on and it got stuck at X logo.
Then I booted it up in recovery mode. It again said installing system update but only once and then it started updating apps and all went fine.
t2dc said:
Exact same problem with N4. Have ota'd Galaxy Nexus and Nexus 7 no problems...
________________________
Update:
After waiting about 10-15 mins I eventually reset the phone by holding down the power button for 10 secs. It then moved to the "updating apps" screen and eventually rebooted to the Nexus "X" logo. But it hung at it the X logo for about 15 mins. I again lost patience and restarted again. It finally booted all the way up to the lock screen. I now have 4.3 and it seems to be running fine...
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Click to collapse

HELP Note 3 keeps crashing after Lollipop update

So the Lollipop update 5.0 just came through on my stock Note 3 SM-N9005 a couple of hours ago and the update went OK but now it keeps coming up with a notification saying 'Google Play Services wont run unless i update' trouble is everytime i go to Google play to update it just hangs there and does nothing then about 10 mins later crashes reboots and gets stuck on the Samsung logo with the Blue LED light on so i have to reset using the power button & home button together and just letting the phone rest after its booted up it keeps crashing after about 10 min well this has been going on now for the past 2 hours so im stumped, any help appreciated thx

drenco said:
So the Lollipop update 5.0 just came through on my stock Note 3 SM-N9005 a couple of hours ago and the update went OK but now it keeps coming up with a notification saying 'Google Play Services wont run unless i update' trouble is everytime i go to Google play to update it just hangs there and does nothing then about 10 mins later crashes reboots and gets stuck on the Samsung logo with the Blue LED light on so i have to reset using the power button & home button together and just letting the phone rest after its booted up it keeps crashing after about 10 min well this has been going on now for the past 2 hours so im stumped, any help appreciated thx
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Click to collapse
Clear data for play.
If it doesn't help wait for a better answer or maybe try a factory reset. Or just try flash using odin.

drenco said:
So the Lollipop update 5.0 just came through on my stock Note 3 SM-N9005 a couple of hours ago and the update went OK but now it keeps coming up with a notification saying 'Google Play Services wont run unless i update' trouble is everytime i go to Google play to update it just hangs there and does nothing then about 10 mins later crashes reboots and gets stuck on the Samsung logo with the Blue LED light on so i have to reset using the power button & home button together and just letting the phone rest after its booted up it keeps crashing after about 10 min well this has been going on now for the past 2 hours so im stumped, any help appreciated thx
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Click to collapse
Download (blue button) and install this .apk manually and reboot your device then.

Joku1981 said:
Download (blue button) and install this .apk manually and reboot your device then.
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Click to collapse
I downloaded the correct APK uploaded it to Dropbox and installed from there but it just hangs on the install screen for about 10mins then reboots and get stuck on the Samsung logo again. ?

Factory reset and if not enough flash with Odin your L rom you dl from Sam mobile

Phone functioning badly after failed OTA update to 6.0.1

I have a Note 4 and I was very satisfied with the performance until a few weeks ago, an upgrade to Android 6.0.1 was downloaded and applied.
It seems the update failed and despite I'm now in Android 6.0.1, the phone is working very erratic. Sometimes it freezes for a while (10 seconds, 30, 1 minute, 2 minutes) and then just continues as normal (when it freezes for more than a minute, it goes directly to lock screen ). Sometimes it says some app or system process (touchwiz and the like) has failed and sometimes it simply reboots without any reason. I have restarted it in secure mode but there is no difference.
I have uninstalled all downloaded apps but there is no difference. I have reset it to factory defaults but keeps failing.
I have downloaded latest 6.0.1 Firmware from Sammobile and flashed it with Odin but the fail is still there.
One thing I have noticed is when I start in recovery mode (power+home+vol up), instead of the recovery menu, the android robot appears and the text installing update. It goes for a while, then crashes (robot with red triangle) and then the recovery menu appears. This happens every time I start in recovery mode so it looks like there is some update that was applied (since I have 6.0.1 instead of 5.x) but only partially.
Any help?

is there a way to revert it back to Lollipop?

Hi!
Same thing happened to me. Connect to a computer and use Samsung Smart Switch to do an emergency recovery.
But the phone will be erased.
After that, my Note 4 got even better than before!
Good luck!

Tried Emergency Recovery but phone doesn't show up in the list, so I tried Update Firmware. It told me the firmware I have would be replaced by current version (The SAME version) but I went ahead anyway. Firmware was downloaded from internet, phone booted in Download mode and Smart Switch copied the firmware to the phone, then restarted, installing... Error Message: "No Command", nothing else.
I removed battery, rebooted and error message appeared telling there was a problem with firmware update and I would need to use emergency recovery from Kies (I understand I have to use Smart Switch, no Kies). So I connected it again to Kies and opened Emergency Recovery but once again, it doesn't appear in the list. So trying again with Firmware update. If this doesn't work, I'm afraid I have a very expensive paperweight

Failed again. At 25% update, Download screen showed:
ODIN: flash write failure
A window in Smart Switch tells me something went wrong and offers me Emergency Recovery. It also tells me I have to write a recovery code if using another PC. The recovery code is blank. not a good signal.
Again, Emergency Recovery is showing nothing in the list of devices

Ok, I finally downgraded to Firmware 5.1.1 using Odin and the phone is alive again, but I don't think everything is OK. First time I tried to update the firmware with Odin, it failed at the middle of the process, just like Smart Switch did. But second time it completed the process and rebooted. I will leave it as is a few days for testing and if no issues appear, I will allow it to update OTA. In any case, if update OTA fails again, I always can go back to where I am now.
Restarting in recovery mode now shows the android guy with the blue thing spinning (no text) and after a while the fallen android guy with the danger signal and then the recovery menu. That's not what should appear. It should go directly to recovery menu, so I think it is still not 100% good.

jedikalimero said:
Ok, I finally downgraded to Firmware 5.1.1 using Odin and the phone is alive again, but I don't think everything is OK. First time I tried to update the firmware with Odin, it failed at the middle of the process, just like Smart Switch did. But second time it completed the process and rebooted. I will leave it as is a few days for testing and if no issues appear, I will allow it to update OTA. In any case, if update OTA fails again, I always can go back to where I am now.
Restarting in recovery mode now shows the android guy with the blue thing spinning (no text) and after a while the fallen android guy with the danger signal and then the recovery menu. That's not what should appear. It should go directly to recovery menu, so I think it is still not 100% good.
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Click to collapse
please keep posting your observations, i am on the verge of trying flashing 5.1.1 myself.
would be great to know if this resolves our issues.

Phone kept failing also with 5.1.1 so it was not a problem of the Android version. The difference is that while at first phone freezing was the regular thing and reboots were the exception, now reboots are the regular thing, so the situation is worse.
Since it was failing with 5.1.1 and the situation was not better but worse, I didn't wait anymore an installed the OTA update that obviously appeared as soon as the phone booted in 5.1.1
After the phone said it would reset itself, it didn't turn on again. I had to turn it on manually and the the installation began without any incidents. then a new OTA update appeared (this time only ~350 MB). I'm not sure if this was a new update that appeared yesterday or was already applied when mi phone updated to 6.0.1 before the problems started.
So I accepted this update and it was downloaded but then failed to install and the phone told me to contact the repair service.
So now I am just as in the beginning, with a failing phone that freezes and reboots frequently.

I went to the repair service. The guy there didn't know how to fix it an told me to send it to Madrid for repair. But I haven't sent it yet for two reasons. The phone is still under warranty (as ANY OTHER Note 4 bought in the EU), but first, he told me it would take 25 days to repair (this is Spain, you know. In UK it would take 3 days) and second, my front glass cracked so I had to take it to a repair shop to replace just the glass for 30 euros instead of the 200 euros it would have costed to replace the whole (and totally functional) screen officially. So I'm afraid they would find out the glass was replaced and take this as an excuse to void my warranty. In older models you could replace the glass and nobody would notice it, but in the Note 4 you have to break a copper heat dissipation foil that lies between the back of the screen and the metal frame in order to disassemble the phone.

jedikalimero said:
Phone kept failing also with 5.1.1 so it was not a problem of the Android version. The difference is that while at first phone freezing was the regular thing and reboots were the exception, now reboots are the regular thing, so the situation is worse.
Since it was failing with 5.1.1 and the situation was not better but worse, I didn't wait anymore an installed the OTA update that obviously appeared as soon as the phone booted in 5.1.1
After the phone said it would reset itself, it didn't turn on again. I had to turn it on manually and the the installation began without any incidents. then a new OTA update appeared (this time only ~350 MB). I'm not sure if this was a new update that appeared yesterday or was already applied when mi phone updated to 6.0.1 before the problems started.
So I accepted this update and it was downloaded but then failed to install and the phone told me to contact the repair service.
So now I am just as in the beginning, with a failing phone that freezes and reboots frequently.
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so sad!

Nokia 5 stuck at boot screen

My Nokia 5 suddenly got stucked at boot screen where it shows "Nokia" in a black background. I haven't done anything like downloading malicious apps/rooting. Just today a system update appeared and I haven't clicked it yet. Its getting hot.
I was using cleanit inside shareit to clean the cache then suddenly my phone hang so I pressed the power button then it doesn't open. After a few seconds it opened and showed that "Nokia" boot screen. I haven't touched the system update yet since I'm not connected to a wifi.
What can I do with this? Non-removable battery and should I just wait for it to get drained or what? It's the global version from Saudi Arabia

Fixed by soft reset
So, I tried to soft reset it by plugging it, press/hold vol up + power btn at the same time. I restarted properly. But still, I don't know why that happened, is it advisable for me to system update?

I have an update this morning and it works well, just update ok. Poor you.

spyhunter88 said:
I have an update this morning and it works well, just update ok. Poor you.
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Click to collapse
u mean security update for june ?!

dex87xda said:
u mean security update for june ?!
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Click to collapse
I don't remember, just update to the last )

nokia 5 stuck @ boot screen
I was trying to root my nokia 5 but after intalling minimal adb & fastboot, i connected my phone with pc and start the root process by cmd. But after my phone stuck at the starting screen "POWERED BY android". in the below there is written "download mode". How can i Solve this problem? :crying:

hey, how did you sort this issue out?

I'm also stuck
My Nokia 5 is only showing Powered by android logo then shut itself down. Please help me. I didn't root are done anything to the phone, it just suddenly happened.
I appreciate any help.

My Nokia 5 had got stucked yesterday. I was watching a video. suddenly it got stucked and had locked the phone. I unlocked the phone again it got stucked and get locked. I cant open any app till now. I switched off my mobile then restarted it again. But still its not working. I can get normal call and can also attend it. But I am not able to open my mobile. What should I do now?

I recently restored my nokia 5 it had android 8
When i switched it on it needed to update 1.6gb but it cant connect to WiFi so its stuck ...any help please
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