March update causes random reboots - Samsung Galaxy S10+ Questions & Answers

Just got the update 30 minutes or so ago, but it keeps causing my phone to restart at random. I figure I'll factory reset it, but has anyone been having the same issue?

AB__CD said:
Just got the update 30 minutes or so ago, but it keeps causing my phone to restart at random. I figure I'll factory reset it, but has anyone been having the same issue?
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it happened 1 times for me while chating on whatsapp...i did factory reset and everything ok now 3 days ago no reboot , nothing wrong
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carlitobahsoun said:
it happened 1 times for me while chating on whatsapp...i did factory reset and everything ok now 3 days ago no reboot , nothing wrong
Sent from my SM-G975F using Tapatalk
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This is ridiculous honestly. Update shouldn't have been released.

AB__CD said:
This is ridiculous honestly. Update shouldn't have been released.
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Probably should have cleared your cache via recovery after the update.

JJay666 said:
Probably should have cleared your cache via recovery after the update.
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Done. Also reset settings, network settings, access. settings. No luck yet. Still random reboots every couple minutes. S10+ is the worst Samsung phone ever at launch. S9 wasn't perfect at launch, with some battery issues; but S10 is both unstable and has battery issues.
H/W is great, but no doubt this phone wasn't ready for launch.

early adopters get ****ed the hardest, that's not news.
hell knowing my luck motorola will make the razr v4 foldable a flagship model too, now that for once i finally came over to the darkside to find out just how bad samsung is, just to spite me, i was so dead set on it when i found out clamshells were finally coming back, i had the original a1200 and loved the hell out of it back in the day, had it rooted, custom firmware, was impossible to dial 911 or view ads on it, that's the way android should be still, but i digress, i only ever buy flagship phones, i wanna be able to coast for the next 5 years on my overpayment for electronic devices, plus stop making phones thinner, they're uncomfortable to hold at this point already in landscape.
of course if that does happen i'm totally coming up with the money and who knows, either i'll have two lines or i'll sell one and not tell the carrier, god the concept renders were sexy too, plus i won't lie, i love the snap sound when you hang up on someone when using a clamshell, so long as the razr v4 is flagship specs and can be opened one handed we're golden.

AB__CD said:
Done. Also reset settings, network settings, access. settings. No luck yet. Still random reboots every couple minutes. S10+ is the worst Samsung phone ever at launch. S9 wasn't perfect at launch, with some battery issues; but S10 is both unstable and has battery issues.
H/W is great, but no doubt this phone wasn't ready for launch.
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Click to collapse
Well that's strange, never had any issues with reboots or battery issues after the update on mine. Tried to flash back your stock firmware and start fresh again? That should really fix it.

I've taken the phone off the charger and it seems to have stopped randomly rebooting for now. Strange. I'll still facreset it when I'm more free.

My phone (exynos) running well and normal

I downloaded my update off of samsung firmware haven't had a problems just wondering if I should just factory reset to be safe.
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I just did a factory reset phone runs way better and an option that wasn't there is now there.
Sent from my SM-G975U using Tapatalk

No reboots here, it's just you

AB__CD said:
Done. Also reset settings, network settings, access. settings. No luck yet. Still random reboots every couple minutes. S10+ is the worst Samsung phone ever at launch. S9 wasn't perfect at launch, with some battery issues; but S10 is both unstable and has battery issues.
H/W is great, but no doubt this phone wasn't ready for launch.
Click to expand...
Click to collapse
It is the most stable ph samsung have evr released.. something is wrong with your device only..

amazin1988 said:
I just did a factory reset phone runs way better and an option that wasn't there is now there.
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What option?
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nowerlater said:
What option?
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Wasn't there until I reset.
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amazin1988 said:
Wasn't there until I reset. View attachment 4738107
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That screen is totally different to mine so it must be carrier based
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Weird. Haven't had any. The only restarts I have had were the scheduled ones I programmed using settings.

rahulkheria said:
It is the most stable ph samsung have evr released.. something is wrong with your device only..
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I've had Note 5, S7, S8 and Note 9 at launch. All were way more stable than the S10+.

I flashed it via Odin, before it was released on OTA and have not experienced anything like that. I did have a reboot but programmed every 3 days for optimisation.

The only thing I noticed was the IG mode on the camera is gone now? Mines been running great so far otherwise.

Related

Screen Goes Crazy

I've had my Note for under a month now. I've been ever so careful with it. My heart skipped a beat when one day, all of a sudden, the screen just went mad!
I scoured the Web but couldn't find any other instance of this but the other day, in another thread, a few people have said that they've experienced the same problems. It's happened to my friends phone as well. I thought both of us were sold defective pieces to be honest but it looks like a global issue.
This is not just a case of screen flicker and screen changing colours on a white background. It goes haywire! Almost like the old television sets with their rainbow effect.
This has happened pre and post ICS; so it's definitely not a software issue. It has to be a hardware defect.
When I tried taking a screen shot of it, it just took a screen shot of the app I was using before the madness began.
It happened again last night. This time, fortunately or unfortunately, the screen stayed that way till I hit the power button. I had enough time to take a photo of it using a friends phone. Check it out :
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I dont know the reason behind it but my phone has done the same thing twice since i got it.
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It happens to me in some custom roms...
Its not a problem...
But it does give a heart attack
got this once when i upgraded from gb to ics, goes away when i turn off the screen and turn it back on again.
Same thing happened with me thrice. I think it start after ics upgrade
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Its about some live wallpapers. Same thing happened with me with blue sea lwp after upgraded to ics.
I have this sometimes too, but I don't use live wallpapers so doubt if this has anything to do with it.
joost81 said:
I have this sometimes too, but I don't use live wallpapers so doubt if this has anything to do with it.
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+1 I don't use live wallpapers either. Phone's not rooted either. It's probably an issue with the graphics chip. And it seems to be a global issue and not limited to any region as such.
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AnuragB56 said:
+1 I don't use live wallpapers either. Phone's not rooted either. It's probably an issue with the graphics chip. And it seems to be a global issue and not limited to any region as such.
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I changed blue sea lwp and the problem dissapeared
shantanubarik said:
Same thing happened with me thrice. I think it start after ics upgrade
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It's happened on my phone before and after upgrading to ICS. So I doubt that's the issue.
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It's also happened to me once,
not more than 24 hours after I bought it.
Happened with me also
Thanks you reported.. I was not able to report since the screen got fine in few seconds. Didn't experienced it since..look likes hardware issue to me as well.. I hope samsung pay some attention here..
Rulinglionadi said:
It happens to me in some custom roms...
Its not a problem...
But it does give a heart attack
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I sure hope you're right because the same thing happened to my laptop once. The screen started flickering this way occasionally and it the frequency increased. In the end, I was told that the chip and the screen needed to be changed. Luckily it was still under warranty at that point.
Just hoping the same thing doesn't happen to this AFTER the warranty lapses!
never experienced this.. i used ICS for 2 days, no sign of this issue back then.. and now im back to GB...
is this what they call pixel salad?
flicker or pixel salad, whataever you name, mostly happens when you end the call or call disconnection...the same happened to me and gone through the logcat and reproduced the same once again..
grgsiocl said:
flicker or pixel salad, whataever you name, mostly happens when you end the call or call disconnection...the same happened to me and gone through the logcat and reproduced the same once again..
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So is this then a hardware issue? Something to do with the graphics chip? Can't be a software bug right?
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Dude. I was searching for this.. this happens for me.. OFTEN !! more than 15 times already i think. I think it started like this since having ICS. I had my first week on GB and have no such issue.. probably screen reset or what ?
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Here too!
With my note it happened a few times.
I am currently running Rocket V7:crying:
funny i have never experienced this before... i've had my note for almost 3 months now
have upgraded to official ICS then root then went back to GB root..
just wondering for those of you who experienced this sort of pixelation, where did you get your note from?? mine was from the the telco when i renewed my contract and seems to me that it is more likely a defective unit..
scarlet_sg said:
funny i have never experienced this before... i've had my note for almost 3 months now
have upgraded to official ICS then root then went back to GB root..
just wondering for those of you who experienced this sort of pixelation, where did you get your note from?? mine was from the the telco when i renewed my contract and seems to me that it is more likely a defective unit..
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Honestly, I thought my friend and I were sold defective pieces here but as I mentioned earlier, from the kind of response this thread is getting, it's definitely a global issue.
My unit was manufactured in Vietnam. Bought it at a store here in India. It's probably a case of a batch of defective units. Samsung needs to take stock of this. With their over zealous selling spree, it wouldn't surprise me if someone at the quality testing team was made to look the other way. Conspiracy theory maybe but who knows eh?
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5-12-2016 Software update?

Just got a notification for a software update, doesn't say what its for... Anybody know before I take the plunge???
You'll have to check with AT&T. I already updated, still 6.0.1. AT&T usually posts more specifics on their website. I'm trying to find it now, I'll post the link if I do.
I just got the notification right now too
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Security Patch May 1, 2016 Update as far as i know.
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Seems faster.... lol
All I can see was the May Security updates.
Almost 2 weeks late, but super early for AT&T !
I hope they keep it up.
Just completed the update. I can't tell what has changed besides the baseband and kernel versions and security patch level.
To update or not is the question, I hope battery life won't get worse lol
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Well at this point there is no root, or hope of root so to me I guess an update, is an update.
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Well I will have to say it appears to be more responsive then before. AT least XDA Premium 5 opens up much snappier! Now to test a few more apps.
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Not sure exactly what the update includes aside from security patches, but ever since I updated, my phone is rebooting every 5-10 minutes.
On another board, someone mentioned that it included activation of the FM radio, but I cannot confirm that.
Castaway78 said:
Not sure exactly what the update includes aside from security patches, but ever since I updated, my phone is rebooting every 5-10 minutes.
On another board, someone mentioned that it included activation of the FM radio, but I cannot confirm that.
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Click to collapse
You are correct i chack radio on mine by using Next Radio from play store, i turn off wifi and mobile data and get over air radio working.
I've had next radio installed on mine since the beginning. I haven't taken any updates and still able to use next radio.
Castaway78 said:
Not sure exactly what the update includes aside from security patches, but ever since I updated, my phone is rebooting every 5-10 minutes.
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Just a follow-up... I cleared my cache, and did a hard reboot, and all appears to have calmed down now. No more reboots. *knocks on wood*
t12icky0 said:
I've had next radio installed on mine since the beginning. I haven't taken any updates and still able to use next radio.
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Click to collapse
And you are doing this with all data turn off?
norbarb said:
And you are doing this with all data turn off?
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What do you mean? I'm still on the stock update. The one the phone was released with. I only use my carriers data.
t12icky0 said:
What do you mean? I'm still on the stock update. The one the phone was released with. I only use my carriers data.
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Click to collapse
My WiFi and mobile data is turn off and radio is working fine. Not using any data at all. Just over the air antena.
Long , long time ago in fare Galaxy S7 Edge.
norbarb said:
My WiFi and mobile data is turn off and radio is working fine. Not using any data at all. Just over the air antena.
Long , long time ago in fare Galaxy S7 Edge.
Click to expand...
Click to collapse
Oh, I haven't really tried that.
Anybody else experiencing battery life problems since the update? I notice battery life is much shorter and my phone starts to get a little warmer than before.
MikeDroid713 said:
Anybody else experiencing battery life problems since the update? I notice battery life is much shorter and my phone starts to get a little warmer than before.
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I've experienced the exact opposite.
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I had the AT&T update app disabled with Package Disabler Pro since day one. Should I bother to take this update?
Sent from the seventh galaxy on XDA Premium.

T-Mobile V20 Random Reboots

I just swooped out a V20 for a new one having the same issue. I have tried factory resets and hard resets, nothing fixes the issue. No mater what I'm in the middle of (usually texting,m FB or IG) the phone freezes reboots. I have tried reinstalling apps one by one. Nothing works
Any ideas?
Which software version are you on and are you stock?
shaun0207 said:
I just swooped out a V20 for a new one having the same issue. I have tried factory resets and hard resets, nothing fixes the issue. No mater what I'm in the middle of (usually texting,m FB or IG) the phone freezes reboots. I have tried reinstalling apps one by one. Nothing works
Any ideas?
Click to expand...
Click to collapse
Have you tried goin without any apps for a day or 2, just to see if its a naughty app not getting along with the V20/7.0. Try a factory reset and run barebones (dont reinstall any apps)
I found an app that breaks read receipts & notification sounds twice (1x stock,1x rooted). Factory reset was the only way to fix it.
androiddiego said:
Which software version are you on and are you stock?
Click to expand...
Click to collapse
I'm running stock H91810j
2muchspl said:
Have you tried goin without any apps for a day or 2, just to see if its a naughty app not getting along with the V20/7.0. Try a factory reset and run barebones (dont reinstall any apps)
I found an app that breaks read receipts & notification sounds twice (1x stock,1x rooted). Factory reset was the only way to fix it.
Click to expand...
Click to collapse
After factory resetting, I did fresh installs and had the same issue. It even did reboots before I could even setup up my gmail account. This happened on 2 phones. I went with no apps installed at all for a few hours as well and it does the same
shaun0207 said:
After factory resetting, I did fresh installs and had the same issue. It even did reboots before I could even setup up my gmail account. This happened on 2 phones. I went with no apps installed at all for a few hours as well and it does the same
Click to expand...
Click to collapse
do you have a sd card in it?
could be a low class sd card, had someone say theirs rebooted a ton trying to activate and it wouldn't and kept rebooting until it finally activated.
shaun0207 said:
I went with no apps installed at all for a few hours as well and it does the same
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Click to collapse
Ouch, hope this gets sorted for you. Kinda leaning its something both phones had in common like DevDigitel said ...maybe SD Card.
I can confirm the sdcard can cause random reboots happened on my v10. I switched cards and it was fine.
Sent from my LG-H918 using XDA-Developers Legacy app
I have a 200GB Sandisk class 10 that I got from LG free with my phone
Here is a picture
shaun0207 said:
I have a 200GB Sandisk class 10 that I got from LG free with my phone
Click to expand...
Click to collapse
Try using the phone without it and see if the reboots still happen. I've had my v20 since Oct 27th. It has never rebooted on its own, even after 20 days uptime.
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Make sure the battery is properly seated.
railshot said:
Make sure the battery is properly seated.
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Click to collapse
I was thinking it could be a battery fit issue as well
masondoctorjt said:
Try using the phone without it and see if the reboots still happen. I've had my v20 since Oct 27th. It has never rebooted on its own, even after 20 days uptime.
Sent from my LG-V521 using XDA-Developers Legacy app
Click to expand...
Click to collapse
I will try that now
masondoctorjt said:
Try using the phone without it and see if the reboots still happen. I've had my v20 since Oct 27th. It has never rebooted on its own, even after 20 days uptime.
Sent from my LG-V521 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Tried for the phone for the last few hours without the card and its still random rebooting. The phones freezes in the middle of whatever app I'm and then reboots 2secs later
shaun0207 said:
Tried for the phone for the last few hours without the card and its still random rebooting. The phones freezes in the middle of whatever app I'm and then reboots 2secs later
Click to expand...
Click to collapse
This was happening to me the with my first V20. I was also experiencing SiM card signal drop (as if the simcard tray was damage). Sometimes when i called someone the call would drop and the signal icon will show an empty icon with an "X". . Tmobile didnt want to believe me until i showed them that it was happening. LOL (They didnt want to honor the warranty those bastard) anyway after i showed them the prove and they started to try to fix it (as if i didnt know how defective phone acts), they replaced it with a brand new shiny LG V20 Sealed. THEY BETTER DO OTHERWISE >>>>SUUUUUUUUUUUED!
shaun0207 said:
Tried for the phone for the last few hours without the card and its still random rebooting. The phones freezes in the middle of whatever app I'm and then reboots 2secs later
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Sounds like a bad unit. Like I said, got my v20 on Oct 27th and never had a random reboot. Here is my current uptime
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i have a LG-V20 and my phone sometimes randomly reboots when i lock my screen its irritating. any fixes?
LG G4 , LG V10, LG V20 and even G6 have same problem is a very poor build the motherboards go bad as they heat . best solution stay away of LG for a while.
Had a G4 replaced 3 times bad board, LG v10, random reboots , and my wife got the v20 with random reboots, within 10 days of purchase. replaced with a s8 not a reboot
btw LG will replace the motherboard free of charge if still in warranty, but forget about your phone for up to 14 days
this idiots they replaced my motherboard got the phone and got fried within a week, cheap builds at a premium price,

Having some issues

I'm having some concerns. I got the essential phone a few days ago. The first one had a 6 hour screen time, but over 2 days it would not activate on Sprint so Sprint and I agreed to exchange it. The replacement got hot and now I got the 3rd one. This one is really odd now. When it boots up it doesn't automatically download anything. I have to physically unlock it so it can get my emails and all. Then yesterday it had the shortest battery life and demanded downloading apps over WiFi. I let it download all night and it still didn't download everything... and I found the battery really used up badly without even touching the phone. It also won't download software updates claiming it's the latest. Security update is September 5th.
Also... Anyone else notice it states encrypted without actually activating encryption?
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Jonathanlc2005 said:
I'm having some concerns. I got the essential phone a few days ago. The first one had a 6 hour screen time, but over 2 days it would not activate on Sprint so Sprint and I agreed to exchange it. The replacement got hot and now I got the 3rd one. This one is really odd now. When it boots up it doesn't automatically download anything. I have to physically unlock it so it can get my emails and all. Then yesterday it had the shortest battery life and demanded downloading apps over WiFi. I let it download all night and it still didn't download everything... and I found the battery really used up badly without even touching the phone. It also won't download software updates claiming it's the latest. Security update is September 5th.
Also... Anyone else notice it states encrypted without actually activating encryption?View attachment 4322568View attachment 4322569View attachment 4322570
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Click to expand...
Click to collapse
Also it says 3 hours but it actually lasted 20 mins
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Forgot to include this
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I've not had any battery issues, but I just got the phone again yesterday, had to return one because it had a bad microphone. I have noticed, however, that I tend to get notifications when I pick up the phone. Now, like I said, I just got it yesterday, so my experience pool is shallow, but I can't think of a time that notifications were waiting for me when I picked it up rather than showing up when I picked it up - like the movement is kicking something into functioning again.
As for encryption, I think all Android devices are encrypted out of the box now, and have been since Marshmallow? They tried with Lollipop, if I recall, but performance was hurt too much. I think it's a requirement to ship a device with Google's app infrastructure now.
Can anyone confirm that it shows encrypted on thiers too?
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Anyone know how to disable the encryption on this phone?
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1Krima said:
Anyone know hit to disable the encryption on this phone?
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Click to expand...
Click to collapse
I suspect that it's like Nexel and Pixel phones. If so, have to wait for SuperSU and/or factory images, so one can extract the kernel and modify it.
cam30era said:
I suspect that it's like Nexel and Pixel phones. If so, have to wait for SuperSU and/or factory images, so one can extract the kernel and modify it.
Click to expand...
Click to collapse
I'm not stating it's a problem... I'm just asking for a screenshot
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As stated already, all Android devices are encrypted out of the box since marshmallow. So every device running marshmallow and up will say encrypted because it is encrypted be default. There is no way to disable it without a modified boot image.
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Jonathanlc2005 said:
Forgot to include thisView attachment 4322595
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Click to collapse
This is the same for me after each restart. I also have to unlock the phone first. I don't have a problem with that though. I actually prefer it this way in the event that the phone is lost or stolen. It will not be updated without first being unlocked.
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Seamonkey79 said:
I've not had any battery issues, but I just got the phone again yesterday, had to return one because it had a bad microphone. I have noticed, however, that I tend to get notifications when I pick up the phone. Now, like I said, I just got it yesterday, so my experience pool is shallow, but I can't think of a time that notifications were waiting for me when I picked it up rather than showing up when I picked it up - like the movement is kicking something into functioning again.
As for encryption, I think all Android devices are encrypted out of the box now, and have been since Marshmallow? They tried with Lollipop, if I recall, but performance was hurt too much. I think it's a requirement to ship a device with Google's app infrastructure now.
Click to expand...
Click to collapse
Not an issue, a feature...
Settings -> Gestures -> Lift to check phone
Anyone have data issues with some of the apps not opening/loading on the sprint network? I have to keep resetting my APN settings for it to work for a little bit then have to do it again. Any reasons as to why it does this
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AxxPyrtlexx20 said:
Anyone have data issues with some of the apps not opening/loading on the sprint network? I have to keep resetting my APN settings for it to work for a little bit then have to do it again. Any reasons as to why it does this
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Click to collapse
I'm on sprint with no issues.
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What's your max uptime?

So I think I found a way to actually feel some slow down on my phone. Have an uptime of 4 weeks straight, no restarts, no drained battery. [emoji23] After a quick 20 second restart, it's back to normal. I think I usually get the monthly updates around that length of time anyway. So it's hard to go past 30ish days unless you skip one for a while.
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Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
So I think I found a way to actually feel some slow down on my phone. Have an uptime of 4 weeks straight, no restarts, no drained battery. [emoji23] After a quick 20 second restart, it's back to normal. I think I usually get the monthly updates around that length of time anyway. So it's hard to got past 30ish days unless you skip one for a while.
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Heh I never make it passed the latest Flash Kernel update.
I restart at least once, if not twice a day
Mostly because of changing substratum themes and a little bit because of OCD lol
I've gotten like 2 or 3 months before on 6p running pure Nexus... I think.
Once every few days because of Adaway or Kernel Updates. With my 6p before you had to restart once every 60 Seconds because this piece of junk was unusable otherwise performance wise.
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After every monthly update, otherwise my phone is on 24/7. I think I've only run out of battery life once since getting it that caused a reboot.
Sent from my Pixel 2 XL
Is there a way to check it on Android P? I can't find the option ?
Yeah it appears to be they removed it from the settings. I'm sure there's probably an app but I'm not going to install one just for that. LOL.
Jerber said:
Is there a way to check it on Android P? I can't find the option [emoji848]
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Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Yeah it appears to be they removed it from the settings. I'm sure there's probably an app but I'm not going to install one just for that. LOL.
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Click to collapse
Thanks! I thought they moved the option but well, seems the option is gone and I'm not goin to install an app just for that ?
Pixel 2 XL, Android Oreo, uptime: 5800+ hours.
System works ok, only camera begin to show some problems (some pictures are blank - not saved - or there is some memory leak / instable or my internal storage is corrupted). But overall, after all that hours i'm very impressed with how well system works.
gazdajezda said:
Pixel 2 XL, Android Oreo, uptime: 5800+ hours.
System works ok, only camera begin to show some problems (some pictures are blank - not saved - or there is some memory leak / instable or my internal storage is corrupted). But overall, after all that hours i'm very impressed with how well system works.
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Wow that's an impressive uptime but sticking to Oreo for what reason?
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Wow that's an impressive uptime but sticking to Oreo for what reason?
Click to expand...
Click to collapse
Eh, i would like to see when system will go down, because of memory leakes or similar. It's really stable, only camera is now pure gamble - i never know if picture will be ok or not (see attachment). I will try to achieve 6K hours (another week and a half), then i will reboot & update the system Only because of camera is now really unreliable, other is fine.
gazdajezda said:
Eh, i would like to see when system will go down, because of memory leakes or similar. It's really stable, only camera is now pure gamble - i never know if picture will be ok or not (see attachment). I will try to achieve 6K hours (another week and a half), then i will reboot & update the system Only because of camera is now really unreliable, other is fine.
Click to expand...
Click to collapse
Maybe they'll magically appear on Pie. [emoji23]
Sent from my Pixel 2 XL using Tapatalk
No, they are lost, because camera app has a problem. Im gonna unistall/install so maybe this will fix it
Edit: doesn't help. But turning HDR+ off helps. Seems postprocessing not working as it should. Ehhh.
I give up, i need a working camera.
gazdajezda said:
I give up, i need a working camera.
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So did you finally get Pie?
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EeZeEpEe said:
So did you finally get Pie?
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No, still on Oreo. But will flash 5-th or newer beta of Q, just need more free time to do that. Currently i don't have time neither will to cope with that (on vacation).
gazdajezda said:
No, still on Oreo. But will flash 5-th or newer beta of Q, just need more free time to do that. Currently i don't have time neither will to cope with that (on vacation).
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Yeah I'm liking beta 4 and all the new looks and features especially the gesture navigation. It'll get even more improved with beta 5.
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Yeah I'm liking beta 4 and all the new looks and features especially the gesture navigation. It'll get even more improved with beta 5.
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Aha. You have any problems with magisk? Also, dark mode must be ok. Will flash it, definitely
gazdajezda said:
Aha. You have any problems with magisk? Also, dark mode must be ok. Will flash it, definitely
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I don't use Magisk so don't know how it's been. Dark Mode is very nice.
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