Hello everyone
I got a used Moto X Play, and something's wrong with it. It seems the previous owner did a factory reset, so now before using it I have to sync a different google account. I tried with several, both existing and a brand new one, but I always get the same message: "error, try again in 24 hours", and after that "in order to unlock this device, use a google account that had been synced with it before". I guess that means using the account of the previous owner, which I don't have access to.
I don't have access to the settings menu yet because of this.
Is there any way to restore it to a state in which it doesn't ask me for the previous google account? Maybe installing another rom and wiping all current data in the process?
Thanks in advance
Related
Hello all,
I'm posting this here because I'm a noob and don't have the required 10 posts to post this in the Dev section. I just flashed my G2 with the InsertCoin_Vision Sense2.1 + 3.0 (v1.5) ROM and am having a problem logging into my google account to sync it. For the language I selected English (UK) because there was no option for US, and after trying numerous times to sync my google account I get a message saying " sorry your username and password do not match. Please try again. To recover your account information go to google.co.uk/accounts on your computer." I am positive I have the correct username and password, as I am able to log into the account using the phone's and my PC's browsers. I tried to sync a different gmail account and I'm having the same problem. The more I think about it, this really sounds like an issue with the wrong language selection and the phone subsequently trying to contact a UK server rather than US. I also verified on my wife's G2 she has the phone set to English (US) which for some strange reason is not an option on my phone I tried flashing the radio lib matcher and after rebooting the problem persists. ow can I add the option for the proper English (US) language selection? I would greatly appreciate some help on getting this to work. Since I can't post in the proper thread, if you see this siulmagic thanks for your hard work on this ROM.
I did some more research online and found the morelcale2 app and was able to add the English(US) language and I was able to create a new google account however I'm still not able to sync my 2 other google accounts.
Try reflashing or restoring your nandroid and reflashing. Also this wouldn't belong in the development area and would be moved here probably. It could also be a problem with the rom... head over to off topic, get your post count up, and ask around on the thread for your rom.
Sent from my 'SilverBullet' HTCDesireZ running CM7
Thanks deliriousDroid, I assume re-flashing the ROM will overwrite the settings I have set up so far? Will my apps be gone to? I'm really hoping I won't have to re-flash since I spent a good amount of time setting the phone up. Any InsertCoin ROM user having this problem or have any input.
carquote said:
Thanks deliriousDroid, I assume re-flashing the ROM will overwrite the settings I have set up so far? Will my apps be gone to? I'm really hoping I won't have to re-flash since I spent a good amount of time setting the phone up. Any InsertCoin ROM user having this problem or have any input.
Click to expand...
Click to collapse
Yes when you reflash all your settings will be erased. You can backup your apps with their data with Titanium Backup and easily restore them later on.
Sent from my Nexus S
Problem Solved!
I figured I'd post the solution to my problem for anyone else who may experience it at some point. The reason I could not sign into my 2 previously existing accounts but could create a new google account and sign in with no trouble was because I had the google authenticator enabled on my account, having previously installed the app on the phone when I had the stock ROM installed. I had to reinstall the google authenticator app and add a new phone under my account settings on my PC. I then created a new verification code, entered it on the app on my phone and all was well.
First problem:
A few days ago i changed my gmail PW. Now the android features on my phone don't work. When I'm prompted to enter my PW, i get a network connection error message. I've tried 'force stopping' the gmail, and google apps, turning 3g on/off, without any luck. Toying with this issue has been testing my patience. I'm hoping to find a solution before i perform a hard reset.
Second problem:
I've had the phone for over a year running 2.2.X CM6.X. Since 2.3.X released, I wanted to manually update to gingerbread but i keep getting the 'error 7' code. I've looked around on the forums for solutions: reverting to an unmodified build followed by 'update.zip'
Specs:
Android version 2.2.1
Baseband 32.41.00.32U_5.08.00.04
Kernal Version 2.6.35.9-cyanogenmod
Mod Version: Cyanogenmod-6.1.1-N1
Build: FRG83D
The phone is rooted and bootloader is unlocked. I'm a noob with the android.
Paypal $10 per problem to the person who can get me out of this hole. I know your time is money so a little compensation is being offered. Reward yourself with a beer or latte.
Go to Settings > Accounts & Sync Settings
Tap on your Gmail account
You will see a 'Remove Account' button - Hit that
Your phone should now have no account associated with it
Do a reboot (not really necessary though)
Back in the Accounts & Sync Settings, Add a gmail account by hitting 'Add account' button
That should take care of Problem #1
Problem #2:
Get the zip from the OTA here
Boot into recovery and do a Nandroid backup
Wipe Data + everything
Wipe again
Flash the OTA ZIP you downloaded
Reboot into phone
Once rebooted, setup your Google account again
You should be back in business
mister wiggles said:
First problem:
A few days ago i changed my gmail PW. Now the android features on my phone don't work. When I'm prompted to enter my PW, i get a network connection error message. I've tried 'force stopping' the gmail, and google apps, turning 3g on/off, without any luck. Toying with this issue has been testing my patience. I'm hoping to find a solution before i perform a hard reset.
Second problem:
I've had the phone for over a year running 2.2.X CM6.X. Since 2.3.X released, I wanted to manually update to gingerbread but i keep getting the 'error 7' code. I've looked around on the forums for solutions: reverting to an unmodified build followed by 'update.zip'
Specs:
Android version 2.2.1
Baseband 32.41.00.32U_5.08.00.04
Kernal Version 2.6.35.9-cyanogenmod
Mod Version: Cyanogenmod-6.1.1-N1
Build: FRG83D
The phone is rooted and bootloader is unlocked. I'm a noob with the android.
Paypal $10 per problem to the person who can get me out of this hole. I know your time is money so a little compensation is being offered. Reward yourself with a beer or latte.
Click to expand...
Click to collapse
Thanks for the reply chetanthaker.
1. I don't have gmail as a separate item under sync. i use the default email client for both yahoo/gmail. When i try to remove my gmail account, it says i can only get rid of it by restoring to factory default.
2. I'm not sure where the issue is but even after i did a hard reset i can't login with my google account (the one i changed my PW to) nor the new account i made to verify if the issue is with my phone or accounts. Let's say i manage to update the to Gingerbread, won't i still have the same issue logging into my G account?
1. If you say you do not have a separate Gmail account on the list, that means your phone is not really connected to Google (in it's real sense) - So forcibly closing Gmail and the other Gapps won't really have any effect. (I'm assuming when you have a data connection, your EDGE/3G/WIFI icons do not really turn green from the regular white.
When you first configure your phone, you should ideally configure your gmail account first (so you get access to Market and the other stuff as well). You can then disable Sync on Gmail and add 2 accounts in the default mail app to send/recv email.
Do a Nandroid and get rid of all the accounts (may do a factory reset)
Start with adding a google account and you should be set.
2. You will not have that problem unless you Wipe your data via recovery. All that will happen is you will start fresh with adding your primary Google account
mister wiggles said:
Thanks for the reply chetanthaker.
1. I don't have gmail as a separate item under sync. i use the default email client for both yahoo/gmail. When i try to remove my gmail account, it says i can only get rid of it by restoring to factory default.
2. I'm not sure where the issue is but even after i did a hard reset i can't login with my google account (the one i changed my PW to) nor the new account i made to verify if the issue is with my phone or accounts. Let's say i manage to update the to Gingerbread, won't i still have the same issue logging into my G account?
Click to expand...
Click to collapse
so far i've tried the following (without success):
- removing all accounts from sync list (except the main google account which i can't remove unless i do a factory restor).
- toggle 3g/2g
- logging in with a new google account
- attempt to login via Wi-fi without SD card and/or sim card
- trying old passwords (i thought i might have been entering the wrong PW, but i verified by logging into my gmail account; i'm sane)
- holding my breath and crossing my fingers
- performing a wipe of the phone memory (still can't login with either new or old google account).
Logging into youtube (linked google account) won't work b/c im in china. Initially i thought the hiccup would be due to china's great wall, but i've used this phone here for 8 months and changed my google PW successfully in within. I'm truly at a loss.
I'm still getting emails via default email program (yahoo/gmail accounts).
The internet works
Whatsapp works
And most importantly angry birds still works.
Maybe if i can find a way to update to Gingerbread, this issue will miraculously disappear.
Hi.
Did you try removing the Email app from the Device Administrators?
Maybe that's the reason why you are unable to un-link your Gmail account
Settings > Location and Security > Device Administrators
Uncheck the Email app (screenshot) and try
chetanthaker said:
Hi.
Did you try removing the Email app from the Device Administrators?
Maybe that's the reason why you are unable to un-link your Gmail account
Settings > Location and Security > Device Administrators
Uncheck the Email app (screenshot) and try
Click to expand...
Click to collapse
i don't have the option for my email under device admin list :/
the really odd thing is, i can't log in to my TF101 either...even after restoring back to factory settings. I'm convinced its either Google or China that's punishing me.
Well, with you wanting to update, are you wanting to update to a stock Gingerbread version, or to CyanogenMod's Gingerbread version?
If it is the latter, just go download the latest version 7.1.0. The best way to upgrade is to backup all your apps and app data with an app like Titanium Backup. Then perform a nandroid backup (basically a snapshot of your current system) and wipe the /system partition and perform a Factory Reset/Data Wipe. Then install CM7 and the latest gapps (found from http://goo-inside.me/gapps) and reboot the phone. Once you are in, try to add your google account back to the phone (hopefully it works with a completely blank slate). Then connect to the market and get Titanium Backup back and restore all your apps and app data.
I'm not sure if it's a default security feature from google, but 24 hours after i changed my password and it let me login to my account again...However i'm having issues logging into Gtalk.
Thanks for all your help. Now let's see if i can get it running Gingerbread!
i have rooted my Nook Color before and added cm7. I was trying to do the same for my cousin. But, when i finished, i couldn't add a google account. i went to settings>accounts and sync> add account. but it instantly brought me to "add an exchange account". because of this, i can't use the market. this happened with every rom i used. I fixed this by using one of my old nandroid backups. but now I've been trying to flash a different rom and the same problem came up.
What do i do???
thanks in advance
Wrong Forum
2 days ago, I factory reset my Mi A1. After that, I have't been able to log in to Google account anymore.
It gives me this error, "Couldn't sign in."
Keep in mind that before I had it factory reset, I had logged into Google account without any problem.
That error seemed temporary so I just skipped through Welcome page (1st boot) and factory reset the phone again. Even after this, there was still the same error.
I installed Quick Shortcut Method and found Google Account Manager showed error. I tried installing a latest Google Account Manager apk but it still didn't work.
Next I tried installing latest Google Play Services apk and still I couldn't connect to Google servers.
Now I'm tired and frustrated, I unlocked the bootloader and downloaded the default ROM and flashed it. To my dismay, the problem still persists.
Please help me out
P.S- Can't post external links (New user)
Do you have the possibility to try with a different Google account? It'd be worth to see if this is an account problem or a general problem. Frp shouldn't be the problem because it wouldn't let you skip adding a Google account during setup but would require you to login to the account associated with the device. Also, have you tried using either WiFi or data to add your Google account?
@dibyansumohanty
If you have a sim card installed in slot 2, move it to slot 1.
antimatter.web said:
Do you have the possibility to try with a different Google account? It'd be worth to see if this is an account problem or a general problem. Frp shouldn't be the problem because it wouldn't let you skip adding a Google account during setup but would require you to login to the account associated with the device. Also, have you tried using either WiFi or data to add your Google account?
Click to expand...
Click to collapse
It gets stuck in "Can't sign in." *sigh*
kep2008 said:
@dibyansumohanty
If you have a sim card installed in slot 2, move it to slot 1.
Click to expand...
Click to collapse
That actually worked. I'm amazed. What was the error anyway? Does this happen often?
Need help
I have mi A1 i hard reset it but it didn't started up because it needs to log on with a email that was synced before.. But i have forgotten that email and now my device is not starting.. So how can i unlock bootloader because i have no option to go to settings to enable oem unlock and USB debugging.. So what should i do now
Hello!
My nephew reset the device, and now he doesn't remember the login details to previous google account. What is the best way to skip through the google account verification as it asks for the previous account details to proceed?
Thanks in advance.
Captain Danger said:
Hello!
My nephew reset the device, and now he doesn't remember the login details to previous google account. What is the best way to skip through the google account verification as it asks for the previous account details to proceed?
Thanks in advance.
Click to expand...
Click to collapse
It's too late now but he should have made sure the OEM unlock was enabled under Developer options in settings before any reset or wipe. There is no easy way now to get around the Google login but it can be done. It is a complicated procedure involving flashing a particular ROM from Sammobile with Odin and then tricking the device into letting you install a Google Account Manager app and creating a new account. Search through the Q&A threads for FRP and the user "Beut" and watch this video.
Captain Danger said:
Hello!
My nephew reset the device, and now he doesn't remember the login details to previous google account. What is the best way to skip through the google account verification as it asks for the previous account details to proceed?
Thanks in advance.
Click to expand...
Click to collapse
Please note that requests like this are generally removed from XDA. This is because claims of "forgotten" passwords and the like are often (= usually) rather dubious. You have the benefit of the doubt on this occasion.