I've had this phone for two years now and for the last few months it has been refusing to update most apps from Google Play store. I've tried clearing data, cache and updates from play store, play services etc and I even resorted to factory reset. I'm only using half the internal storage and have nothing on there apart from apps. I've tried cleaning the caches with ccleaner and I've got the system automatic cleaner enabled (not that it seems to do anything). I'm on the unrooted EE stock rom running 34.4.A.2.118.
Am I the only one? Could it be a problem with the EE rom? I like my WiFi calling and don't want to have to flash a generic with flash tool if I don't have to!
Thanks
Sent from my F5321 using Tapatalk
No problems with the USA firmware and Google Play updates. Do both auto and manual updates fail? I guess I'd backup everything first and then try a different firmware, perhaps the customized UK, and see if it does better. At least you'd know where the problem lies.
Related
Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo
UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.
New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...
Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app
Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Cateye said:
Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Click to expand...
Click to collapse
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
ariesgodofwar said:
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
Click to expand...
Click to collapse
Phone is not rooted ( no superuser app or SU app installed ). Not working meant all i see is Downloading but nothing happens and after few mins i get error code 495. I cleared cache, reset phone but facing same issue.
I have 2 internet connections strange thing is that its working on one wifi but not working on other.
If it's a second hand bought.. Do a clean flash.. It is the best way to resolve the issue.. You never know what the previous owner has done to his phone..
Sent from my Nexus 4
Even i am also facing same issue on my Nexus 4 Android 5.02, Apps in Play store Update is not functioning properly it says download but doesn't download did all the clear cache clear data remove Google account re added the account but unable to solve the is kindly need help
Do a clean flash and try again... OTA's can be buggy sometimes
Sent from my Nexus 4
Hello,
I just upgraded from Kitkat 4.4.2 to Lollipop 5.0.1 via Kies. The phone was rooted and became unrooted, of course. Everything went fine with the upgrade and re-rooting after some trouble shooting.
However, I noticed, that after auto-update of Google Play services, that those would always stop working after reboot. Before that update, everything was fine. So I did a factory reset, and even flashed the unrooted version again, but this did not help for long since Google Play services would start crashing again after the next update.
My Lolipop 5.0.1 version is I9505XXUHOB7, the working stock version of Google Play services is 6.5.something, while the version that I got via auto-update is the newest 7.0.99. After some backup restoring and factory resetting I finally figured out that I could revert Google Play services to stock version after removing the device admin setting, and flash any version from apkmirror.com. Now I know that all versions of Google Play services above 7.x and newer definitely *will* crash on my S4 with the new Lollipop.
Does anybody know about this? As I wrote, this happens on a clean unrooted install after factory reset as well. The last working version of Google Play services for me is com.google.android.gms-6.7.76_(1745988-438)-6776438-minAPI21. Older versions will not crash, but I will keep messages that Maps, Gmail or such things require a newer version. Now I am wondering which update of those apps will break my phone again...
Google will automatically restore settings related to your device when you sign in to your Google Play account, thus a factory reset does nothing here. You need to wipe Google Play Services' data, preferably after the update to the latest version. Then reboot and see if anything changes.
Thx for the reply, but I when the phone asks, I always deny to store anything on Google servers. I have my own backups. And, it worked with the initial install and only stopped working after the Google Play services update. Would that not mean that every user must be affected? I read a lot that Google Play services stop working recently, but no apparent explanation.
Edit: I just noticed that, without me doing anything, Google Play services got auto-updated to the faulty new version again, crashing again. Very annoying. I tried the solution with deleting all data, but that helped noting. I reverted to the last functioning version manually.
Is there a way to prevent this auto-update?
Just had a chat with Samsung Support (there seems to be no way to officially address this issue with Google directly). They were not aware of the problem until now and walked me through a couple of steps. Unfortunatelly, nothing helped. They promised to address the issue to Samsung development. Hope this helps, but small hope it is...
hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Try updating the play store
http://www.apkmirror.com/apk/google-inc/google-play-store/
And clear cache/data for google services / framework
i tried, still no luck.
ive been having issues with updating apps on my s5.
i got an error code 963
it seems to be with apps ive moved to sd card.
i read something about new android OS after a certain version are not allowing apps to stored in sd card.
i unistalled playstore and reinstalled it and i aldo moved the apps to device storage and both those actions or one of them by itself allowed the apps to update
i dont know if it was just uninstalling the playstore or moving the app to device storage though. thought id share my experience
mine is the sm-g900r4
dm01 said:
hello, I use android 5.0 lollipop.
Google play doesn't auto update and doesn't show notifications for update waiting apps. When I clear "data" for Google Play Store it starts to show notifications, but when I open Google Play , it asks me about google campaigns and agreements, I accept it, and after this process problem starts again.
I am sure this is about the "data" that Google Play uses. Problem disappears when I clear data. Problem starts again after first usage. (first window)
I tried deleting cache and data for Google play services too. I did factory reset and I removed Google Account. Nothing helps.
Thank you.
Click to expand...
Click to collapse
try flashing updated stock rom from sammobile.com
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
dm01 said:
is there any solution other than flashing rom? where does GP store its files? maybe i can change or delete them.
Click to expand...
Click to collapse
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
*Detection* said:
You already said "I did factory reset and I removed Google Account. Nothing helps"
What extra do you think you can achieve without re-flashing a ROM, that a factory reset couldn't fix?
Click to expand...
Click to collapse
sorry i am just a beginner user ,i have 2 questions
-if i do flashing rom will my phone out of warranty?
-can i see/change Google Play Store files on my phone? i have no root access
thanks.
No you won't lose warranty flashing STOCK ROMs with ODIN
You will lose warranty if you flash anything custom
Which Google store files are you talking about?
And if you had access to them, being a beginner, what would you be looking for, and what would you change, again, that a factory reset did not achieve ?
Unbelievable !
I flashed last stock rom but problem continues.
I check manually most days, and just update any that are sitting waiting
Not sure if there is like a set time period it waits before auto updating, but the notifications for available updates will likely only happen if you disable auto updates, otherwise it has no reason to tell you there are updates waiting, it will/should just update them and tell you once it's done
So try this:
1. Disable auto updates in Google Play settings
2. Wait for a few days until there are some updates available
See if you get notifications
If yes, try this:
1. Enable Auto updates in Google Play
2. Wait a full week without manually updating, see if they auto update
Almost every day I need to clear cache and data in the play store app in order to get apps and updates to download. Sometimes, such as now, even multiple clears of data does not fix the issue.
Can someone please recommend some kind of a fix or workaround? It's incredibly frustrating. I am on 9.0.12 rooted.
Have you tried updating to latest play store from apkmirror? Might solve the issue.
reppi said:
Have you tried updating to latest play store from apkmirror? Might solve the issue.
Click to expand...
Click to collapse
I guess I haven't tried that. It's been going on for quite a long time. I did manually update Google Play Services though. I will try the Play Store.
No luck installing Another play store either.
After restarting the phone the apps needing update started installing. Didn't clear data this time. Very strange.
I just noticed I was having this issue today. I turned off WiFi and the updates started. I'm trying to figure out why.
Edit: It seems to have resolved itself without me doing anything.
This issue is still going on, even after the Play Store updated to the newest version. I have tried everything at this point. Next step is to set the phone on fire I guess.
I have the exact same issue.
Check your Installed tab. I bet there is an app pending for download but not showing under Update tab. Stop it by clicking the cross icon beside it. All apps under Update tab will start downloading and installing.
Sent from my ONEPLUS 6T using Tapatalk
I'm having the same issue. I did a clean install, and I was able to install all apps without issue.
A few hours later, couldn't download new apps. They would be stuck on "downloading".
If I reboot, one app will install, but all others won't. I have to reboot again, and another will download.
Have tried all the usual tricks (play store /services cache and data, download manager), but nothing seems to work.
I'm on 9.0.14. it happens with stock or custom kernels, over 4g or wifi.
EDIT: sometimes an app will start to download and get stuck at x KB or MB. Again only a reboot will solve it.
It happens to me not when I flash the international rom but when I root any firmware. I have the T-Mobile version and it works very fast but after I root it I get the pending when downloading anything from the play store.