Help - Zenfone suddenly died - Asus ZenFone 3 Questions & Answers

hey guys, i'd love your help.
my zenfone (ze520kl) suddenly died. now it gives no signal.
it had around 70% battery, and i was using it normaly a few minutes before.
when charging, no LED shows up, and when connected to my computer, windows makes the sound of a new device, but nothing changes
it was with full stock nothing custom, no rom, no root, no changes at all. not even new apps.
even power + vol up/down doesn't make anything.
i tried Asus Zenfone Flash Tool, but it doesnt even detects it...
unfortunately i cant remove the battery to restart...

pereira2088 said:
hey guys, i'd love your help.
my zenfone (ze520kl) suddenly died. now it gives no signal.
it had around 70% battery, and i was using it normaly a few minutes before.
when charging, no LED shows up, and when connected to my computer, windows makes the sound of a new device, but nothing changes
it was with full stock nothing custom, no rom, no root, no changes at all. not even new apps.
even power + vol up/down doesn't make anything.
i tried Asus Zenfone Flash Tool, but it doesnt even detects it...
unfortunately i cant remove the battery to restart...
Click to expand...
Click to collapse
Keep power button pressed for 15-20 sec and see what happens.

Related

[Q] Potential brick? Device not powering on

Hi all, i have a ZTE blade which i have rooted and flashed CM 7.0 successfully without upgrading the radio to GEN2. I've done this and much more without problems, however today for some reason the phone isnt even powering on. The only thing i did before was installing theft aware 2.0. Note that i dont have a SIM card inserted so it's unlikely that someone have sent a command that turned the phone into a... vegetable.
I tried removing the battery and trying to turn it on, nothing. I tried connecting it to the USB power charger without a battery, still nothing. This phone is supposed to be a birthday gift for my friends 30th birthday, so i'd really appriciate help getting it back to life.
Thanks in advance
EDIT: I've tried the following: with ADB devices the phone dosen't show up.
Trying entering field test mode with VOLUME DOWN + POWER key does not do anything. same result with VOLUME UP + POWER.
Tried different USB cords without success.
Have you tried holding volume up & down together along with the power button. Make sure you have the usb cable connected from the phone to a pc. So long as you have the zte drivers, it should show up in DFU mode in device manager (from what I remember).
I think from there you can flash recovery using fastboot again.
I tried that, nothing happens. Thing is, the phone dosen't give any kind of life signal at all, not even the button backlights turns on during charging. Could it be that it suffers from a hardware defect? Or is there more things i can try?
Yeah sounds like you may have a hardware issue; especially if none of the LEDs flicker on when trying the above.
hmm, ....out of ideas for now fella.
Any news on this?
I am having the exact issue, phone is like a real brick:
- Won't do anything when trying to press power and/or any other buttons one by one or at the same time
- Won't do anything with or without battery
- Won't do anything when pluging it to the USB/Charger, not even a led response
- I've tried with and without sim, with and without sd card, trie everything and still nothing, seems complketely without any kind of life inside. The only thing it does is get heat when you put it to charge with battery
I had it with cyanogen 7, max overclock to 710mhz, min arround 200, and it happened (turned off) 5 minutes after I installed Launcher Pro...
Any ideas?
Gotnov said:
Any news on this?
I am having the exact issue, phone is like a real brick:
- Won't do anything when trying to press power and/or any other buttons one by one or at the same time
- Won't do anything with or without battery
- Won't do anything when pluging it to the USB/Charger, not even a led response
- I've tried with and without sim, with and without sd card, trie everything and still nothing, seems complketely without any kind of life inside. The only thing it does is get heat when you put it to charge with battery
I had it with cyanogen 7, max overclock to 710mhz, min arround 200, and it happened (turned off) 5 minutes after I installed Launcher Pro...
Any ideas?
Click to expand...
Click to collapse
I actually gave up and sent it in for service which returned me a brand new one. I suspect that ZTE dosen't have much of quality controls since a friend also suffered a case of "true-death" on her unmodified ZTE blade...
Similar issue here. If I press the power button (with or without any combination of other buttons) it just vibrates - no lights, display or sound. Doesn't power on so no fastboot/adb etc. Same behaviour with battery, charger, or both. If I hold the power button the vibration sort of pulses, a vibration every 0.75 seconds or so. I recently opened it up to get dust out from behind the screen, so no warranty :-(
Will ask at the shop what the options are for maybe paying for a repair..
richardkemp said:
Similar issue here. If I press the power button (with or without any combination of other buttons) it just vibrates - no lights, display or sound. Doesn't power on so no fastboot/adb etc. Same behaviour with battery, charger, or both. If I hold the power button the vibration sort of pulses, a vibration every 0.75 seconds or so. I recently opened it up to get dust out from behind the screen, so no warranty :-(
Will ask at the shop what the options are for maybe paying for a repair..
Click to expand...
Click to collapse
Your issue is different than the one i had, you phone is at least being powered on since its vibrating.
Most likely you broke when you opened it or you simply didn't reassemble it correctly - if i were you i'd do it again and check that all the connectors are connected.
If its a software issue, you can always try TPT - total phone transfer. google it, i read it but didnt try it myself so i cant vouch for how it works.

[Q] Black Screen + Charging light..HELP PLZ!

Good evening...
I've had this problem for the past 5 days..i tried a new ROM but didn't like it so i went back to my original rom...but the phone after the recover stopped working..so i tried using the RSDlite to install another ICS to be able to start my device.,and after the installation was almost done,,RSD requested the phone to be restarted,,after that it completely died! nothing happens when i start the phone..no light..no screen light..just one thin..when i connect it to the charger or to my pc the white LED is on...but the screen stays black like its OFF..
I left the device on charger for TWO days..
I tried Vol UP + Power to get into the menu...
I took off the battery for ONE day,,,
NOTHING...just black screen with white charging led,,
when i connect it to my pc..there isn't even the notification sound that a new device is connected..
not even RSDlite is able to find the device...
Please help me...i've tried everything i know..some ppl might say recharge the batt,,as i said i left it on the charger for 2 days!
i don't know what to do next !
HELLO !!
wahoby said:
Good evening...
I've had this problem for the past 5 days..i tried a new ROM but didn't like it so i went back to my original rom...but the phone after the recover stopped working..so i tried using the RSDlite to install another ICS to be able to start my device.,and after the installation was almost done,,RSD requested the phone to be restarted,,after that it completely died! nothing happens when i start the phone..no light..no screen light..just one thin..when i connect it to the charger or to my pc the white LED is on...but the screen stays black like its OFF..
I left the device on charger for TWO days..
I tried Vol UP + Power to get into the menu...
I took off the battery for ONE day,,,
NOTHING...just black screen with white charging led,,
when i connect it to my pc..there isn't even the notification sound that a new device is connected..
not even RSDlite is able to find the device...
Please help me...i've tried everything i know..some ppl might say recharge the batt,,as i said i left it on the charger for 2 days!
i don't know what to do next !
Click to expand...
Click to collapse
While phone is off do the following:
1. Press volume down button and power off button both together till you see Android Robot with (!) Exclamation mark;
2. Now release both keys and press volume keys (both up and down volume keys together);
3. This will show you Stock Recovery;
4. Now from volume down key select "wipe Data" and execute it with power key;
5. Now select Reboot.
This will probably resolve the issue. However, if the issue still persists then you need to use RSD lite to flash your phone with the some Froyo SBF.
For more info: http://forum.xda-developers.com/showthread.php?t=1216982
[Note: To enter bootloader menu so that RSD lite recognize your phone you need to have its USB drivers installed on your system and while booting you need to press Volume Up key and Power key together while phone is off to enter Bootloader menu to flash with SBF.]
Hope this helps!!
ATB!!
wahoby said:
Good evening...
I've had this problem for the past 5 days..i tried a new ROM but didn't like it so i went back to my original rom...but the phone after the recover stopped working..so i tried using the RSDlite to install another ICS to be able to start my device.,and after the installation was almost done,,RSD requested the phone to be restarted,,after that it completely died! nothing happens when i start the phone..no light..no screen light..just one thin..when i connect it to the charger or to my pc the white LED is on...but the screen stays black like its OFF..
I left the device on charger for TWO days..
I tried Vol UP + Power to get into the menu...
I took off the battery for ONE day,,,
NOTHING...just black screen with white charging led,,
when i connect it to my pc..there isn't even the notification sound that a new device is connected..
not even RSDlite is able to find the device...
Please help me...i've tried everything i know..some ppl might say recharge the batt,,as i said i left it on the charger for 2 days!
i don't know what to do next !
Click to expand...
Click to collapse
Have you had enough battery when you were flashing the sbf/could it be possible, that the battery died during flashing process?
thanx 4 the reply,,but i have all the drivers installed on my pc,,and the phone won't start..i tried the Vol Down+ powe..nothing..Vol Up+ power nothing..Both Vol+ power also nothing..i left the phone on charger for two days..still nothing..when i try the RSD it doesn't find the device...even when i connect the phone to the pc..there isn't any sound to a new device is connected !! just the white led is on..but screen is always black nothing at all
i have used the RSD before and i know how to install roms using it..also i know how to go to boot menu or recovery menu..but right now i am unable to do anything
Try this:
http://forum.xda-developers.com/showthread.php?p=10264115
Why?
Cause a damaged OS, cannot charge your battery. you must pull your battery out of defy and charge the battery externally.
Or you buy a new battery, or let charge your old battery by a cellphone-seller, or asks a friend of yours with a defy to charge your battery for you etc.
Have u checked the voltage of your battery, it must be 4,1 V if the battery is fully charged.
I think esok44 is right your battery is empty, there is not enough power in it to start your defy.
i just tried the usb modification to connect it to the battery directly,,done all the steps as told ... nothing!!!
i'm really getting frustrated cuz its been like this for the past one week,,i've tried everything
don't have any friends with defy phone...
can't think of anything else to do but to brake the phone
well if everything fails, give it to motorola...
if it really is broken and everything fails, then try it.
would be the last option for me, but at least it is one...
But as is said, had the same problem and in may case it worked...
i've read on xda about an usb-manipulation to flash sbf when battery is empty, maybe you could try this...
I'll add a link to it
Link: http://forum.xda-developers.com/showthread.php?t=1489289
i have encountered this problem previously and the solution was replacing the battery, as RATTAR said the battery is not charged. try to charge your battery or try another charger, once it's charged rsd will recognize it. don't panic or despair.

Hard Bricked Samsung galaxy s7 edge

Hi! I managed to hard brick my galaxy s7 edge and i wanna see if someone here knows if its hard bricked or soft.
Got root and had renovate rom 2.0 ( n7 port) then i wiped my phone and flashed renovate 3.3 (s7 edge stock)
my phone worked fine on startup and i started to restore my old apps through gmail. i thought it would take a while so put my phone in my pocked and let it be fore about 20 minutes then when i took it up it was complete dead. i had about 67% before it died i tried everything (vol up down home all together) for at least 15+ sec. had it charge over the night ( i noticed that the phone didnt get warm or any leds shown) in the morning i tried everything again and nothing. when i connect my phone to my computer i hear the connect sound and then it disconnect a sec later. if i hold power button down and connect it ( and dont release power) my computer recognize it as onyx8890 and if i release powerbutton it disconnects. cant boot it in any way whatsoever. so what do you think? its only a week old thats the worst part of it!
I have left it to the store I bought it from for warrantable but its still rooted and have a rom on it. well if its complete dead they cant see if its rooted so thats one good thing.
still want to hear you opinion
sorry for bad english
so, from what I understand, u cant boot into any mode, are u even able to see something on screen? (logo, boot screen, etc.) U can try JIG (it somehow make any samsung device go to download mode). otherwise idk.
Hi guys, I have the same problem with my S7 Edge.
Can anyone help?
OK. So I managed to recover my phone.
The phone was dead because of a software crash(nothing on display, no LED light, power+vol. down for reset not working) and when connected to my PC - nothing (just a connect and after 1 sec. a disconnect sound).
But if I kept the power button pressed without letting go, my PC would detect the phone as exynos8890.
I tried to keep pressing the power+vol. down while connected to PC and I realized that the combo worked because after ~7 seconds the phone would disconnect and reconnect itself (but still as exynos8890).
But I tried a different approach. While connected to the PC I tried to keep on pressing power+vol. down. And I could hear that it disconnected and reconnected. But I did not let go of the buttons. And again a connect and disconnect. And again. And after literally 5 minutes of the buttons kept pressed down without letting go and countless reconnects there was finally a change. The disconnect sound was not heard after the connect sound. At that point I stopeed pressing the buttons and when I looked at the phone I could see that the battery icon appeared. Since the phone was connected to my PC, after 1 min. the battery started charging (it was charged 31%). And after that my phone booted fine.
wow
Hi I have just bought an s7 which turned out to be a Korean G930L but I cant get any response out if it apart from the 2 bottom leds and and the blue one. No response from trying to get into recovery or download mode, basically a black screen though it does vibrate on what i think is start up. It is found by pc and Odin and charges ok, I can tell as I can see properties on pc. But no other response. Is it possible that the previous owner tried to root it using non korean rom or TWRP? Any advice on how to fix either getting TWRP on or screen to light up. I am sorry for being so vague I have pulled it apart and checked all of the connections, screen, motherboard etc but nothing. Or chuck it out or put back on eBay. I tried your idea but it only booted once in that 5 minute period so I tried without it plugged in and rebooted several times but still no screen response.

N910F seemingly dead. Black screen. No lights. Won't charge.

Hi there,
My Note 4 started playing up 3 weeks ago, it started to lag, freeze and reboot. I managed to bring it back to function as my daily driver (handy as I didn't have another phone!) with the Wake Lock app. Sometimes when I'd try to boot it up, it would be glitchy and it would take a while to fire up again, most often I'd have to boot into TWRP and wipe the cache, but then it would be fine. The wake lock app was set to auto run and all was good, apart from a major hit in battery life.
Today I started to set up my replacement N910F (bought used). It too was running stock MM, I'd rooted this one too and installed xposed. All was going well until I went to remove the sd card from the first phone. When I went to reboot.....nothing.
I tried to remove the battery and hold down the power button and then try again. Nothing. Tried holding down the power button for a few minutes with the battery removed and then trying again. Nothing. I even tried holding it down for a couple of minutes, putting the battery in for 10 mins and then trying to power it up. Nothing.
It doesn't show up on my PC or with Odin. Nothing happens when I plug it into the charger. I've tried 3 different batteries. All with the same end result. Nothing. :crying:
Is there ANYTHING I can do?
woldranger said:
Hi there,
My Note 4 started playing up 3 weeks ago, it started to lag, freeze and reboot. I managed to bring it back to function as my daily driver (handy as I didn't have another phone!) with the Wake Lock app. Sometimes when I'd try to boot it up, it would be glitchy and it would take a while to fire up again, most often I'd have to boot into TWRP and wipe the cache, but then it would be fine. The wake lock app was set to auto run and all was good, apart from a major hit in battery life.
Today I started to set up my replacement N910F (bought used). It too was running stock MM, I'd rooted this one too and installed xposed. All was going well until I went to remove the sd card from the first phone. When I went to reboot.....nothing.
I tried to remove the battery and hold down the power button and then try again. Nothing. Tried holding down the power button for a few minutes with the battery removed and then trying again. Nothing. I even tried holding it down for a couple of minutes, putting the battery in for 10 mins and then trying to power it up. Nothing.
It doesn't show up on my PC or with Odin. Nothing happens when I plug it into the charger. I've tried 3 different batteries. All with the same end result. Nothing. :crying:
Is there ANYTHING I can do?
Click to expand...
Click to collapse
Could be battery is dead or your device is hard bricked.
You might wanna see link below to unbrick method
http://forum.xda-developers.com/note-4/snapdragon-dev/note-4-debrick-img-t3488114
Trex888 said:
Could be battery is dead or your device is hard bricked.
You might wanna see link below to unbrick method
http://forum.xda-developers.com/note-4/snapdragon-dev/note-4-debrick-img-t3488114
Click to expand...
Click to collapse
It's not the battery as I've tried the 3 that were working with the phone originally, and I've just tried the one form the "new" phone.
After looking through the link, that doesn't look like an option - the phone needs to be detected by the pc. Mine was connecting fine earlier, so I know it's not a lack of drivers. I makes a noise when plugged in, but then isn't shown.
woldranger said:
It's not the battery as I've tried the 3 that were working with the phone originally, and I've just tried the one form the "new" phone.
After looking through the link, that doesn't look like an option - the phone needs to be detected by the pc. Mine was connecting fine earlier, so I know it's not a lack of drivers. I makes a noise when plugged in, but then isn't shown.
Click to expand...
Click to collapse
It should be detected in device manager under ports section.
If the pc makes a sound when the device is connected, that means the device is fine. You can try the debrick method given on my thread.
Try it and report.
Reporting Via N910G
Don't ask me how but.....it suddenly came to life this morning! I put a battery in it and tried to go into recovery, and voila! No rhymne nor reason to it but she's up and running for the mo!
Thanks for the suggestion yashthemw but thankfully I've not had to try it!

SystemCrash | Hardbricked !?

Hi there best friends,
On my vacation i was installing Kali Linux MOD over the RR 7.1 ROM. It was not booting so i restored a twrp backup. After restore thw phone was very laggy ands apps where crashing. I completly resetted the phone and it was working fine. Until i openend my browser. The whole phone crashed. Completly black with still 30 procent battery. Connected the charger. Nothing happend ?. No led or icon. Cannot charge or power on at all. Is er something possible without RMA ??
rdrai said:
Hi there best friends,
On my vacation i was installing Kali Linux MOD over the RR 7.1 ROM. It was not booting so i restored a twrp backup. After restore thw phone was very laggy ands apps where crashing. I completly resetted the phone and it was working fine. Until i openend my browser. The whole phone crashed. Completly black with still 30 procent battery. Connected the charger. Nothing happend . No led or icon. Cannot charge or power on at all. Is er something possible without RMA ??
Click to expand...
Click to collapse
Do you mean the phone is on but screen is black, or the phone will not power on at all? Press and hold only the power button down for several minutes until it restarts. How is it recognized when you connect it to the PC?
v12xke said:
Do you mean the phone is on but screen is black, or the phone will not power on at all? Press and hold only the power button down for several minutes until it restarts. How is it recognized when you connect it to the PC?
Click to expand...
Click to collapse
Thankyou for your response.
I can't turn on the phone at all.
It is not responding at all like it is dead.
Tried charging but still no respone.
I cant test it yet on PC but i hope it will start if i connect it to PC.
What i Tried:
-hold power button for 1 a 2 minutes = no response
-charge phone for 4 hours = no led, no display
-tried to bootloader = no respones. I think it needs RMA but it have customrom installed ?. Should i sent it ? Do you think i can try other things ??
rdrai said:
Thankyou for your response.
I can't turn on the phone at all.
It is not responding at all like it is dead.
Tried charging but still no respone.
I cant test it yet on PC but i hope it will start if i connect it to PC.
What i Tried:
-hold power button for 1 a 2 minutes = no response
-charge phone for 4 hours = no led, no display
-tried to bootloader = no respones. I think it needs RMA but it have customrom installed ?. Should i sent it ? Do you think i can try other things ??
Click to expand...
Click to collapse
Try holding the power button only again for a solid 4-5 minutes. In many cases this has restarted a non-responsive device. Connecting it to the PC will not start the phone. I meant if the screen was off, the phone might be running in download mode, and recognized by the PC. Anyway unlocking and rooting does not void your warranty, but don't offer up that information. As far as they are concerned, your phone is completely stock, and just shut down by itself and now is totally non-responsive even after fully charging several times. Good luck on the button press.

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