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Hi
I'm not sure if my phone is dead or the battery is dead. My HD2 got slightly wet - and I mean slightly. The phone continued to work. I dried it out over night and re-connected the battery. The phone booted up ok and was fine. I went to charge it and everything was fine, however when I returned to the phone it now won't turn on.
When it is connected to the usb or charger I get no lights. So my question is this: Is it possible to power the phone without the battery installed? If it is then it looks like my phone is dead. If it isn't then is it likely that the battery is dead and the phone might be ok?
Is there any way to test?
Thanks
Jonathan
if the battery becomes completely flat it can become unresponsive to charging, and when you plug your phone in it tries to turn on, thus keeping it flat.
you can try....with battery out, connect charger. nothing will happen, but now when you put the battery in it won't try turn on. leave it to charge for an hour or so and see if the charging light comes on.
but more importantly, you have gotta make sure the phone is dry, battery too,,, jar/bowl of rice and somewhere warm seems to be the usual advice.
Thanks for the suggestion. I tried what you said but the charge light hasn't come on. I did get a short vibration out of it when I first put the battery back in so I hope that the battery is just dead.
this is going to sound crazy on many levels, but this happened to me when I dropped my phone in a bathtub. What you want to do is put it in a container of rice. Trust me. Leave it for 24 hours or longer if you can, after this it could be working, if not it's probably fried.
So I've had my phone for just over 2 weeks meaning unfortunately, I can't go into Verizon for a quick exchange. So I'm not sure if this is a hardware bug that I should be worried about in the future, but ever since I was playing with my gear VR a few days ago my phone randomly enters VR mode. The display goes max brightness, screen goes all black, little "x" on the corner pops up. Another issue I'm facing is it sometimes gives the moisture detected error and doesn't let me charge my phone normally. Luckily I have a wireless charger, and I was able to get the fast charger to work when I got home. I also put it in some rice for the last two hours before going to work.
My main issue is, I haven't actually gotten the phone wet and this problem started a few days ago when I first setup my gear VR. If it somehow got wet could it stay wet for almost 3 days before giving me the "moisture detected" popup?
Oddly, I had exactly the same problem with mine, it hadn't been wet recently, but started flicking between Fast Charge, Cable Charge and refusing to charge at all with a Moisture Detected warning. Only wireless charging would work. I didn't try plugging into GearVR but I did try to connect the phone to my PC via USB and that didn't work either. This started about 9 days ago, got progressively worse.
I'm not sure what has fixed it (fingers crossed) but I tried two things the morning before it sorted itself out. I blew a hairdryer into the usb port on the cool setting for a few minutes, not enough to heat the phone up but I thought it was worth a try to get rid of any moisture that might have gotten in there. I also reset my Google advertising ID, as I'd been having problems with dodgy "virus warning" adware popups in Chrome and the stock Samsung browsers, even after a factory reset and a Malwarebytes scan. The popups stopped, at roughly the same time the USB charging started working again. I'm not saying it's linked, it might just be a coincidence that the moisture sensor started working at the same time I reset my ad ID, I don't know enough about malware to know if it could mess with the phone's moisture lock software. Possibly the hairdryer has dried some moisture or blown out some residue but it didn't start working until several hours after I tried that, but only a few minutes after the ID reset. Might be worth shot trying both?
NB occasionally when I plugged the charger int he screen would go black with a little white 'x' in the lower corner which switched sides a few times before the moisture warning popped up. That sounds similar to your issue with VR.
I had this issue as well. I used a set of tweezers to slightly push up on the plastic piece that holds the contacts inside the charge port and also lightly scraped the contacts with the tweezers to remove and possible corrosion on them. it seemed to work for me. I would caution anybody who is willing to try this to be very gentle and careful while trying this. this is just what worked for me
Had the same problem with brand new galaxy S8. Turned out to be the car charger. No problem on home charger. Had a spare car charger and problem went away.
So yesterday my phone started freaking out. It started flashing the usb notification and sound as if I was plugging in the phone and unplugging it rapidly, even thought I was plugging nothing in. To see what happen if I actually did plug something in I tied pluggin in the power adaptor and I got the "Moisture In USB Port" warning. My phone has not come into contact with any moisture, and even it somehow had it has been nearly 24 hours and I still get the warning when I try to plug it in. The rapid usb notification happened once again this morning but hasn't happened again since. What is going on? I can't charge my phone unless I turn it off.
I just started getting the same message. No moisture at all.
Sent from my LG-H872 using Tapatalk
Same situation here. I tried to put G6 in a rice over night, without help.
Also I put my device on a coffee machine several hours to get rid of "phantom moisture", without any results at all. I think it's now software related problem.
By the way i can't charge my battery over 50%, to charge it until 50% I need to restart device with attached USB. By the way notification with vibration effect every second is freaking me out.
If someone find any solution please share...
L
Sent from my Pixel XL using Tapatalk
I tried a different charging cable and it was fine.
Sent from my LG-H872 using Tapatalk
Problem solved for me
vintagerock said:
So yesterday my phone started freaking out. It started flashing the usb notification and sound as if I was plugging in the phone and unplugging it rapidly, even thought I was plugging nothing in. To see what happen if I actually did plug something in I tied pluggin in the power adaptor and I got the "Moisture In USB Port" warning. My phone has not come into contact with any moisture, and even it somehow had it has been nearly 24 hours and I still get the warning when I try to plug it in. The rapid usb notification happened once again this morning but hasn't happened again since. What is going on? I can't charge my phone unless I turn it off.
Click to expand...
Click to collapse
I took my phone to spain and it had loads of sand on it by the beach. I couldn't charge due to the moisture warning for 3 days. Eventually i found a solution. I loaded that sink with about 2/3rds water. I swilled only the port area in the sink. I then dried the phone as well as possible. I screwed a thin tissue paper up and dabbed round the port. I then found a rectangle piece of card (it was a clothes price tag) it was probably 1 millimetre thick and i pushed it in deep into the usb port to aid cleaning using the corners of the tag. It solved the issue and didnt break anything and cleaned out some of the deep sand and cotton that wasnt drying at 30 celicus heat this week. Saved me claiming on my insurance and the headache of installing all my apps etc. Try it, but be very careful with the card tag as you dont want to break any terminals in the usb slot.
I had the same issue as the original poster about a month ago. I have spent the last few weeks testing and found that for me changing developer settings back to "charging" from "file transfer" has worked. Not saying it will work for you but give it a try!
Having the same issue now. No reason to think much moisture got in. Sat it in rice, etc. Haven't tried washing the port. Anyway, I can charge if I turn on airplane mode then boot into safe mode holding volume down plus power. The moment I plug in, it powers on unless the battery is totally dead. And it never charges close to full even then without the above workaround. Planning on taking the phone in. It's annoying, and my battery life seems shorter with the constant almost-notifications (which started out looking like they came from a variety of apps). Hopefully there's an official solution.
i restarted the phone and it worked
I posted about this a while back and couldnt figure it out so i exchanged for a new one
I would say various kinds of debris could get in the charging port and have enough conductivity to be detected as water. I always hated USB port covers, but at least they prevent this problem.
Fix for moisture detected
The contacts in the usb c are loose and may be cross connecting. I fixed mine by taking the charge cable type c end and squeezing them lightly with needle nosed pliers so the flat sides were BARELY concave. This fixed the problem and I am able to use the original cable to fast charge again.
Hollowtech2 said:
The contacts in the usb c are loose and may be cross connecting. I fixed mine by taking the charge cable type c end and squeezing them lightly with needle nosed pliers so the flat sides were BARELY concave. This fixed the problem and I am able to use the original cable to fast charge again.
Click to expand...
Click to collapse
This kinda sorta is working for me. I can slowly move an unplugged USB cable in the port and trigger the notification pop up. As opposed to constantly this now happens intermittently. It started after getting my phone wet. 1 bowl of rice later and the moisture error is gone, but the USB debugging notification appears and disappears rapidly every so often.
Moisture issue, nothing is working?
Reboot with it already plugged in does not help. My phone will NOT stay off now? Every time I select "power off" it restarts as soon as I plug it in. I have no clue what to try now. Seeing if draining my battery will help. Light moisture contact days ago but nothing more than droplets.
For those who're still having issues, the following worked for me:
1. Power off the phone and then power it back on. (This alone should help but if you have power savings mode enabled, carry out step #2)
2. If you have power savings enabled, turn it off and then power the phone off and back on.
I've got the same message after swimming with G6, I've tried to toggle the usb connection port and try to charge it while off / shutdown.. And it works
I've had the same problem. Moisture warning while it's not the case. Lated 3 days and suddenly it was gone. Phone restarted also when trying to charge with power off. Sometimes after couple of restarts it would load. And connecting the cable very shortly helped also someone. It seems to me that it is a bug in the devices because we are not alone with this problem
At least you aren't alone
Same problem happened to me. It was a slow over a week process. First a flashing usb icon I had never seen before then every one in awhile the usb moisture warning started popping up here and there. Still I'm not alarmed. Flash forward to a week later (today) and not only can't I charge my phone passed 4% (after the airplane mode trick seemed to have worked but only briefly) I brought it to Verizon I tried wirelessly charging and using two other corded charges and nothing would make it less than 2 hrs and 30 mins charge time then it's turn on and just die again. Employee was familiar with the prob gave me the warranty # and ill have my new phone tomorrow. In the mean time I've discovered of the 5 places i tried to charge my phone including the Verizon store all power sources were ports or extension cords etc . I found that plugging it into the wall outlet works. Shocker right? Well I hope that the make sure its charger to outlet revelation for myself helps others as they wait for the new phones...:laugh:
I plugged my phone into a computer USB port and switched the USB options to Charge Only and Always and the moisture warning went away.
Had this problem for more then month, and this is how I managed to get rid off that moisture message.
1: Go to Apps>Configure Apps (3 dots menu in upper right corner)>Special access>Modify system settings>Show system (3 dots menu in upper right corner)>LG System server - turn off "Allow write system settings"
2: Apps>Show system (3 dots menu in upper right corner)>LG System server - Turn on "Silent"
Of course, you must be 100% sure that is false message about moisture in USB port
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
Kogashuko said:
So I am at the beach for the week and started getting the moisture detected nag at night. I cant find any way so far to over ride this. Yesterday I was able to charge the phone by plugging the charger in and turning the phone off. I wake up this morning and have gotten the error again. Now I am down to 10% and the phone keeps turning itself back on everytime I turn it off while charging. I have tried leaving it plugged in and plugging it in while off. I have turned dev options on and off along with changing it to MTP mode and using the PC. I have tried a normal charger and a dumb charger.
So someone at LG seems to think they know better than I do. How do I turn this feature off? I know there has got to be a way to make your phone stay off? What if the thing dies now, the hotel catches on fire, and we all burn alive because my phone is dead and cant cant call for help? (actually I dont know that the phone would help to much then kind of like the kids that tried to text 911 during the Va Tech school shooting instead of fighting back or running away) There should be an extremely high liability in not allowing someone to charge their phone.
No I have not taken the phone in the water. Besides it is supposed to be ip68. I was going to try and pick up the buy one get one V30 deal. At this point after the gps fiasco with my old G5 and now this I want no parts of another LG. I dont even want a smart phone but a dumb phone. In fact I want a retarded phone that all you have to do is hit 10 numbers to make a simple phone call.
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Click to collapse
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
adamsek said:
Hello , yesterday i had my first "fake positive" moisture detection. In my case i used pendrive made of metal which was cold to touch. When i warmed it to room temperature it worked just fine. Maybe your cable connector is too cold?
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Click to collapse
Thanks. I have tried multiples. Yes it is probably a little more humid here but it shouldnt be enough to trigger the sensor. Afterall last summer I rolled with the thing in my pocket and was sweating all over it. Also, the night I got it I spent one of the nights in one of the courts in richmond looking for someone at a running pace and in ripstop 50/50 nylon without throwing the error. I am thinking my phone might be not quite right. I wish there was an override.
So I found out what it does when it dies finally. It charges to 5% then cuts back on and dies again. I am all about technology but only when it works.
-update.
Went out to swim and before I left I took the rubber case off and jammed the whole phone into one of the vents on the PTAC and cranked it up to 11. I got back and now at least it is showing it is charging and not cutting back on while doing so. Once I get it to 100% we will repeat the process. It is very moist here but I dont see having everyone with a LG or Samsung phone not being able to use them. Yes I am staying in a resort in a first world country not in a shack in off the coast of Lebanon or something.
Try this. exact same thing happened to me.
My LG G6 all of a sudden stopped charging, it said moisture detected and USB port, charging blocked. And then my phone died. I asked my phone provider what to do, they said to call LG. LG said it's because I haven't updated the phone, but my phone was dead. So if your phone has enough battery power to do an update, do it right away. What I did was took it to the store where I bought my phone, charged it wirelessly enough so I can do an update. And that's it , my phone worked fine after. Hope this works for you
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
nmyron said:
There appears to be a continuity sensor at the rear of the port. If you look to the left and right of the wafer connector in the back of the jack, you'll see two little contacts. My guess is that these create a circuit when damp or covered with any type of slightly conductive dust to trigger a cutoff on the charge port. I had this issue starting at 2am last night (hadn't been outside since 7pm that evening, phone in pocket) throughout today. I tried just cleaning out the port with a microfiber cloth, that didn't seem to do it. So ultimately I ended up shutting the phone off, getting a cotton swab damp with 90% isopropyl alcohol, swabbing the connector until the entire thing was damp, and blowing it out with air duster. Then I used a flat toothpick to clean off any remaining debris and dust inside the ports. No error since, been about 30 minutes. May not solve for you, but this isn't necessarily just water related, definitely seems to be triggered by dust and debris covering the contacts at the rear of the jack.
Edit at 2230 EST: Going on 6 hours now with no further issues.
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Click to collapse
How did you get it inside, I'm thinking I did a poor job cleaning the port but a needle barely fits.
Here's my post:
"The message appeared randomly while charging one night. It was nowhere near water for several months and I work in an office.
What I've tried:
- Drying with a hairdryer (not even a temporary fix)
- Force stopping LG system and LG server processes. I even disabled them with package disabler!
- Disabled the moisture sensor in secret menu. Warning still shows up! Even if I try to turn of the phone and charge it.
- Cleaned the USB C socket with a hairpin and cloth
- Cleaned under running water, swapped with alcohol and dried again (getting desperate)
It does however charge if I plug unplug it in like 5 times. Really annoying!
It does this regardless of charging cable, I tried with 5 cables at home and work.
I read somewhere that the pins were causing a short, but the pins are inside the cable right?
What else can I try?"
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
Funny, I just tried this and still get the error. You'd think disabling it would remove the damn notification/it from working....
After all the **** I did, I found my problem and solution.
It was because of my charging cable that had bent pins, yet oddly enough the moisture detected error persisted with other cables.
Thru away that cable, then reset the phone cache and soft reboot (volume down + power)
Hope this helps.
Used trimmed down tooth pick and nail vanish remover - gently cleaned and my wife hair dryer on low ...and Voila" back in business ! Thanks for basic idea !
povertyd said:
You can try this
*#546368#*930# ----> SVC Menu ---> Moisture Detect Setting ---> Disable
Replace 930 with your G6 model number. Mine was 873 and I turned it off. I'll have to test it later to see if I still get the message. Alternatively, what other thing worked for me was switching around the usb type c end that goes in the phone to the smooth side facing up. The connected side always sets off the message
Click to expand...
Click to collapse
This Doesn't work on Sprint/Boost Phones. I have tried all the 'hidden menu' codes I can find but none lead to the SVC menu..
- LG ls-993 ZVF
Hi there. I did a major mistake. A really stupid one that makes me feel like a complete donkey. Here we go:
I thought my phone is dead. It didnt charged anymore after water got inside it. The charging symbol turned on for a second about every 10 seconds for one second. But no progress.
So i just tried to enter odin mode via holding the right keys while my phone was connected to the charging cable.
I entered ODIN mode!!! Because it wasn't able to charge at all before entering ODIN mode, it's battery was of course VERY VERY low, like a half percent maybe.
I was SOOO happy that the screen turned on at all. even if it was odin mode. so it said if i wanna proceed press volume up. i pushed the button. then i recognized the phone is just connected to power. but not to my computer! so i immediately pulled the charging cable out without thinking. i was too happy
I ran over to my laptop to connect the phone to the laptop and enter odin mode again and flash it. But i remembered in that secnond... for that short time that the display was on... it said
---------------------------> "DO NOT TURN OFF TARGET!!!".
So now here i am. With an S7 wich is totally black and dead.
Any Ideas? I'm such an idiot... i shouldnt have pressed the volume up key to confirm that i want to flash the software! Cause a Power-charging device can't flash a phone...
should have canceled odin mode, connect it to the computer and flash it. damn!!!
Help please
did you find any solution to that because I think I did all the steps you did
Lol no, even a failed flash in odin shouldn't kill your phone.. unless you disconnect in the middle of odin flashing many many times continously on purpose...
As I understand, you didn't even begin with flashing... just connected to usb cable in download mode right ? And then disconected it ? It shouldn't damage the phone in anyway
Honestly if your phone drops in water, you shouldn't charge it for next 48 hours, let alone flashing.. keep it in an airconditioned room with a dry mode on, or use hair blower on it (not continously at once) in a dry environment once every few hours. If you're so sure your phone got water damage you shouldn't have tried to charge it or flash it and instead have taken it to a repair shop to get it checked since any flashing ain't gonna fix hardware damage due to water.
As I guess, your phone just lost that last bit of juice required to run download mode and now it can't even turn on in download mode as the battery is completely empty..
Also, when battery is completely drained to the point where even download mode cannot start, it is really harmful for the health of the lithium ion batteries to completely drain them to that point. And also shouldn't be charged to 100% either. A good rule is to keep them between 20s to 80s % level.
If your phone is bricked try using wireless charger to charge your battery or try pulling in usb charger while trying to get in download mode/recovery mode- after making sure that there is no water present inside your phone (if it even got inside in first place since s7 series are water resistant to an extent)
Sent from my hero2lte using XDA Labs
shah22 said:
Lol no, even a failed flash in odin shouldn't kill your phone.. unless you disconnect in the middle of odin flashing many many times continously on purpose...
As I understand, you didn't even begin with flashing... just connected to usb cable in download mode right ? And then disconected it ? It shouldn't damage the phone in anyway
Honestly if your phone drops in water, you shouldn't charge it for next 48 hours, let alone flashing.. keep it in an airconditioned room with a dry mode on, or use hair blower on it (not continously at once) in a dry environment once every few hours. If you're so sure your phone got water damage you shouldn't have tried to charge it or flash it and instead have taken it to a repair shop to get it checked since any flashing ain't gonna fix hardware damage due to water.
As I guess, your phone just lost that last bit of juice required to run download mode and now it can't even turn on in download mode as the battery is completely empty..
Also, when battery is completely drained to the point where even download mode cannot start, it is really harmful for the health of the lithium ion batteries to completely drain them to that point. And also shouldn't be charged to 100% either. A good rule is to keep them between 20s to 80s % level.
If your phone is bricked try using wireless charger to charge your battery or try pulling in usb charger while trying to get in download mode/recovery mode- after making sure that there is no water present inside your phone (if it even got inside in first place since s7 series are water resistant to an extent)
Sent from my hero2lte using XDA Labs
Click to expand...
Click to collapse
Ok I tried to charge it (wired and wireless) but no respond as the phone was not even warm "it is an assumption" so should I change the battery at this point or try to make or buy a usb jig?
Omar_Emad said:
Ok I tried to charge it (wired and wireless) but no respond as the phone was not even warm "it is an assumption" so should I change the battery at this point?
Click to expand...
Click to collapse
Can't say as I don't know exactly what caused it in first place, it may be water damage (if it was dropped in water) or a hardware failure which can happen to any device anytime with or without reason. I would advise to get it checked in a good repair shop.
Sent from my Legendary Hero2LTE using Tapatalk