LOUSY fingerprint sensor, contemplating return - OnePlus 6T Questions & Answers

Got my 6T 8 days ago, love everything about the phone but the fingerprint sensor. Words cannot describe how aggravating it is. On a good day it takes at least a full second to respond. It does not work if I recently took a shower, if my hands are cold, if there is a minor amount of debris on my fingerprint, after washing my hands. The sensor fails to recognize my left thumb 50% of the time no matter how many times I redefine the fingerprint. I have gone as far as having separate imprints taken in bright and dark conditions, to no effect. When the sensor does work on my left thumb it takes twondull seconds.
I am THIS close to returning the phone while I can still do so. Have there been any rumors whether the 7 will use an ultraonic sensor? I love OP phknes but they blew it with the 6T sensor big time.

I have had zero problems with mine, even after applying a tempered glass cover it works great. I thought that I would have to redo my prints after installing the glass cover, but it worked just as fast as it did with the original cover. Maybe the sensor on yours is faulty and an exchange will fix the problem?

GroovyGeek said:
Got my 6T 8 days ago, love everything about the phone but the fingerprint sensor. Words cannot describe how aggravating it is. On a good day it takes at least a full second to respond. It does not work if I recently took a shower, if my hands are cold, if there is a minor amount of debris on my fingerprint, after washing my hands. The sensor fails to recognize my left thumb 50% of the time no matter how many times I redefine the fingerprint. I have gone as far as having separate imprints taken in bright and dark conditions, to no effect. When the sensor does work on my left thumb it takes twondull seconds.
I am THIS close to returning the phone while I can still do so. Have there been any rumors whether the 7 will use an ultraonic sensor? I love OP phknes but they blew it with the 6T sensor big time.
Click to expand...
Click to collapse
Running the latest beta and my FP sencor unlocks instantly..
Also change the animation to McLaren

Been using the 6T since the release, at first the fp was kinda slow, few misreads, but now (since a month or two) it works great, it can even unlock with half of the finger on the sensor. It even works if there is a thin layer of some substance on the finger. It was never unreliable for me. Now it works perfectly.

I had issues initially and didn't really like it, finding a lot of rescans to get the phone to unlock. After a lot of trial and error, for me, I found the best technique is to lightly put your finger on the scanner. It seems to unlock fine, first time now for me. I think the McLaren animation is just a perception that the phone is unlocking quicker. I actually have the animation disabled and don't notice any difference in speed compared to with it on.

It seems that the efficiency of the fingerprint sensor is highly dependent on ambient lighting. Things work somewhat well at night and indoor. Outside in bright daylight they generally suck. This kind of makes sense, one way to reduce this is to make sure that your finger fully covers the sensor area, with as much overlap as you can get away with.

FP sensor doing my head in on my McLaren 6T. Lately I have seen it becoming less and less accurate. It takes a few tries to unlock and sometimes I have to enter the pin since it will not allow any more tries. Tried deleting and adding the FP's but to no avail. Disabled the option for the time being. Probably the worst aspect of this phone if you ask me. Have the original glass screen protector on.

Mine wasn't great on the original T-Mobile firmware, but since I've converted to international 9.0.12 it's been flawless. Sounds like you may have a faulty device, unless you haven't updated?

I registered my dominant finger twice. It did the trick for me.

Bright lockscreen background and register finger twice has improved it a lot,bit it will never be as good as the standard Scanners

Mine seems to not work as well with my left thumb compared to my right. It isn't as good as my old pixel 2 xl fp sensor, but not horrible either. Just the left is wonky no matter how many times I re-register. Maybe light or my fingerprint.
This is def cutting edge technology through the screen for a fingerprint compared to others. But it ultimately works real reliably with my right thumb.

GroovyGeek said:
It seems that the efficiency of the fingerprint sensor is highly dependent on ambient lighting. Things work somewhat well at night and indoor. Outside in bright daylight they generally suck. This kind of makes sense, one way to reduce this is to make sure that your finger fully covers the sensor area, with as much overlap as you can get away with.
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Click to collapse
Try and redo all your prints in a dark room. Helped me out tremendously

My 6T fingerprint detection is as good as on my 3T, and far better than on my iPhone 6. I did have to register my left thumb twice to get good detection. I have no problem in the dark, interior light, or bright sunlight. In all cases with any of my four registered fingers I get 9 or 10 good scans out of 10.
The only circumstance where it routinely had trouble is "fresh out of the shower" fingers. The slight swelling or whatever due to warm water throws it off for sure. After 5-10 minutes it is back to working reliably though.

I have had mine about a month now and struggled with the fp sensor as well. I've changed the animation, re-registered the same finger/thumb twice, nothing seemed to work very well.
Here is what worked for me, when registering the fp, press very lightly. I'm used to using a standard sensor and always press very firmly.
My thought is that since it's through the glass, pressing too hard distorts the fp and results in problems.

My recommendation is to stop retraining it. It learns the more you use it (Oneplus confimed). Stick with it for a week and you'll see a massive difference. Mine is just as flawless as my OP3 now, No issues at all.

GroovyGeek said:
Got my 6T 8 days ago, love everything about the phone but the fingerprint sensor. Words cannot describe how aggravating it is. On a good day it takes at least a full second to respond. It does not work if I recently took a shower, if my hands are cold, if there is a minor amount of debris on my fingerprint, after washing my hands. The sensor fails to recognize my left thumb 50% of the time no matter how many times I redefine the fingerprint. I have gone as far as having separate imprints taken in bright and dark conditions, to no effect. When the sensor does work on my left thumb it takes twondull seconds.
I am THIS close to returning the phone while I can still do so. Have there been any rumors whether the 7 will use an ultraonic sensor? I love OP phknes but they blew it with the 6T sensor big time.
Click to expand...
Click to collapse
Ultrasonic aren't better, check the Galaxy one (even worst in some case), they are on the other hand more secure.

I cant get myself in using it, the face unlock beats me to placing my finger every single time anyways lol.
Sent from my OnePlus 6T using Tapatalk

techlogik said:
Mine seems to not work as well with my left thumb compared to my right. It isn't as good as my old pixel 2 xl fp sensor, but not horrible either. Just the left is wonky no matter how many times I re-register. Maybe light or my fingerprint.
This is def cutting edge technology through the screen for a fingerprint compared to others. But it ultimately works real reliably with my right thumb.
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Click to collapse
Try registering you left in a normal way you'd hold your phone..I faced the same issue but then I deleted the thumb print and re-registered it..Works fine most of the time

daspyki said:
I registered my dominant finger twice. It did the trick for me.
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Click to collapse
How did you do his? Every time I try it I am told that the finger is already registered.
On a more positive note after following some of the suggestions here things are definitely looking up. The stuff that made the biggest difference
1. Press lightly when defining FP
2. Register FP is a somewhat dim environment
3. Make sure they center point of fingerprint is scanned during the fist phase, so that the finger covers the green spot solidly.
4. Get a good sampling of the center and edge during the two stages
5. The McLaren animation makes a notable difference

GroovyGeek said:
How did you do his? Every time I try it I am told that the finger is already registered.
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Click to collapse
I kept changing my finger position little by little when it showed already registered, to give the phone maximum coverage of the finger. Changing the pressure also makes difference.
Also the McLaren effect helps a lot in this case, I believe.

Related

Nexus One touch screen doesn't work properly when horizontal

Hi, I've now used the Nuxus One for a few days and I'm pretty happy with it and all it's fancy fetures.
The phone works flawlessly and the only minor issue I'm willing to report is the fact that when the phone is lying on the table the touchscreen doesn't respond as quickly as it does when holding it in hand..
I've also noticed that if you touch the shell of the phone with a finger while trying to use the touchscreen, everything goes back to normal.
Is it a flaw only present in mine or is it an issue that involves the capacitive touch screen of the Nexus?
Video Proof
This is the video I've taken with my other phone so it would me much clearer what I mean..
The quality is not great but I hope it will be explicative enough..
http://www.youtube.com/watch?v=hXPpyGwuSzM
mine work correctly, try it on another table
I've tried it on different surfaces but the result it's the same..
Problem is that it doesn't always do it, so it's difficult to judge if a surface works better than an other.
I've called HTC support and together with them I've done some tests, like letting another person use it the same way, but nothing changes.
I've also done a hard reset and nothing has changed so I think I will have to send it in hoping they will fix it..
I envy you in the US where you can just ask for a replacement...
Is it possible that your fingers are real dry and or you are working in a dry low humidity environment?
rotohammer said:
Is it possible that your fingers are real dry and or you are working in a dry low humidity environment?
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Hi,
I don't think so, since I've now tried it in different environments and by different people...
This is very weired..and annoying..
I've had my Nexus One for over a month, but I recall having the same issue one day early on.
Similarly, I've had days where I can't operate the touchpad on my notebook computer because my fingers were dried out from handling solvents.
I have an associate that has a similar issue when the phone is in a leather holster case. She has to take the phone out on occasion to operate it, most while driving.
havent had any issues. Call them for a replacement
I think I will do so!
The problem is minor but sometimes can be a real nuisance..
Looks like screen isn't grounded properly.
Yes, I think so too. It must be something electrical. When I keep it in hand or touch it, the static electricity must not influence it, but it does so if I try using it lying on its own.
I've taken another video changing the surface on which I use it on..
Take a look: http://www.youtube.com/watch?v=iZ-nS_h5Pqs
I'm glad to see you're still investigating. Because the problem is so repeatable, and the fact that its not a common complaint, I'd conclude theres a something wrong with your phone.
One thing I'd try is to remove the battery for 8hrs (overnight) and see if that make a difference. I've worked with a lot of electronic devices that behave badly after receiving a static discharge. Sometimes leaving it sit without power helps the static dissipate.
But the fact that it works while on the laptop would indicate a poor ground from the touchscreen circuit to the chassis of the phone, as the proximity of the laptop changes the capacitance of the internal circuit enough to overcome the lack of effect that the chassis alone needs to provide.
hehe I have to investigate to be sure this is a bug relative to my device so that when I will send it in for repair they will have to find a way to solve it and not just pretend it doesn't exist...
try pressing with all skin and not with your nail. It needs heat to work.
htcmagic said:
It needs heat to work.
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Click to collapse
No, it doesn't. To prove it, hold a metal spoon and slide it across your screen. Mine works.
this was a common problem on the G1 and the way the capacitive screen was designed. In order for it to be functioning completely, HTC told users that he needed to have it in his hand or at least a finger or two touching the phone. HTC said that it simulated a circuit (the hand on the phone made a complete circuit while just touching it left the circuit incomplete) I have noticed the same thing on the N1... it works great in my hand on if i am touching the sides with a finger and scrolling or using it, but if i just lay it down and try to scroll/touch with 1 finger it becomes much less responsive, the same way the G1 would.
i will see if i can find the exact thread over in the G1 forums where all this is posted.
It makes sense, but then, why others work? mmm...
Batas said:
It makes sense, but then, why others work? mmm...
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Click to collapse
The only thing I found while googling is that you need some humidity in the air for it to work effectively. I'm really not sure if that applies to this specific design though.
I've never had an issue with using the screen on a table, so this is probably isolated, I'd give htc a call and ask for repairs.
Edit: I just tried for the hell of it doing the pinky touch on the frame, and the soft buttons became much more responsive. Hmm

[Q] Kernel/rom that disables or modifies the proximity/light sensors?

I got one of these from Ebay and the thing was in great condition for costing 160. The only issue is that in very dark environments the screen can be a chore to turn on as it keeps turning itself off, likely due to my proximity sensor being a tad finicky or something (no issues in any reasonably lit environment, even street lamps at night, but it seems like I have to be like 1 foot away from the thing sometimes). Are there custom ROMs/Kernels that disable this functionality or make a workaround where if you say hold two of the keys at once the screen will turn on regardless? I think I'm describing something from a thread a few threads down but it's rather old. This is a really simple question. I know it's not good to ask for recommendations on ROMs/kernels but I'm asking for a very specific feature.
Bump I guess...
I think I figured out what the issue was, it seems to be the proximity sensor specifically. The light sensor seems to be working as expected because this doesn't happen in bright conditions. I also looked up where the proximity sensor is located and it looks like there are a few pieces of dust there or something. I guess since no one is making any suggestions on what has or hasn't worked, I'll just open it up and wipe that dust off by taking out the sensor. Looking at the teardown the top section doesn't look terribly complicated. I've had to fix my Vita's left joystick before so this shouldn't be too much different. I just hope those aren't scratches on the back of the glass or something.
Edit: Actually nevermind I just went ahead and did a Towelroot and then installed CM11. AFAIK all is well now and I'm also rooted, so 2 birds with one stone. Technically 3 since all that friggin bloatware is gone.

fingerprint reader issue

Hi folks,
Anyone else experiencing issues with the fingerprint reader?
I've set up the maximum if 5 fp, but interestingly all the 5 are the same finger.... And the device won't recognise my finger ad soon as I lock the phone.
Tried with different fingers= same result.....
No matter what I'm doing, clean cache, re-set, etc....
I've already exchanged the phone but the new one is the same....
Any idea how to fix it?
Sounds like your fingers aren't compatible. Is it a common practice to have the same finger registered five times? Only have once perfinger myself and never have an issue unlocking.
My experience is it gets a lot better with time. I did make two entries for my left thumb which helped increase read rate from maybe 2/3 to >9/10. Other fingers read well and got better. In sunlight, in dark, no problem it just works. If your fingerprints are in some way unusual or hard to read it may "just be you.".
Do you have a friend whose finger you can borrow to test things out? Rule out the phone ?
Sent from my ONEPLUS A6013 using Tapatalk
_katho_ said:
Sounds like your fingers aren't compatible. Is it a common practice to have the same finger registered five times? Only have once perfinger myself and never have an issue unlocking.
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Click to collapse
I was really upset about not reading my fingerprints so I tried with the same finger and surprisingly registered again....and again.
Frankenscript said:
My experience is it gets a lot better with time. I did make two entries for my left thumb which helped increase read rate from maybe 2/3 to >9/10. Other fingers read well and got better. In sunlight, in dark, no problem it just works. If your fingerprints are in some way unusual or hard to read it may "just be you.".
Do you have a friend whose finger you can borrow to test things out? Rule out the phone ?
Click to expand...
Click to collapse
Tried with my wife's finger. It reads a little bit better,but the overall successfully unlock by fp is way below the acceptable number (tried around 10 times, unlocked around 3-5)
hunhool said:
Tried with my wife's finger. It reads a little bit better,but the overall successfully unlock by fp is way below the acceptable number (tried around 10 times, unlocked around 3-5)
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Click to collapse
Oh that's awful! I'm consistently >9/10 after a month and half of use. Even early on was probably75%. Only problem I have is right after a shower it doesn't like swollen skin fingers.
As a test I just did 20 unlocks using the various four fingers i defined. Only one fail, and that was left thumb at an angle.
Phone is definitely better than iPhone 6 I have for work (50% rate).
Sent from my ONEPLUS A6013 using Tapatalk
How does everyone register their same finger more than once? It tells me I've already registered that finger?
I noticed a dramatic improvement when I washed my hands really well, cleaned my screen, THEN registered my fingers.
Are you using a screen protector? If you are that is probably your problem.
bladestonez said:
Are you using a screen protector? If you are that is probably your problem.
Click to expand...
Click to collapse
Using the official oneplus tempered glass screen protector.
Yes compared to the Vivo and other phones in built fingerprint reader OP6T's fingerprint reader is slow and has some issues.

Fingerprint Problems - Can it even be fixed with a future software update?

Yesterday my fingerprint was working about 90% of the time, today it's complete trash.
Also there is a setting in the phone where it will completely wipe and factory reset your device after 15 failed attempts. With this crappy scanner it's a good thing to uncheck this option before your phone gets wiped.
Can this problem even be fixed with a future software update or is it flawed hardware?
Not too happy about a $1,600. phone with a crappy fingerprint scanner.
Don't worry about the factory wiping aft 15 attempts. The phone will ask you for an alternate method (pin or pattern) to unlock the phone once the 5th fingerprint attempt fails.
I think Samsung will improve it with future updates, but not by much.
I would not hold out much hope for an improvement. If you want to see improvement you need to do three things:
1. You need to enroll your primary finger at least 2, ideally 3 times.
2. When you are enrolling your finger, don't follow the instructions to move your finger around, rather just naturally grip your device as you would when you grab your phone to unlock it, and only scan that way.
3. This is the most contentious one, but probably the biggest difference. Do not use any screen protector at all. Any physical barrier is a sound barrier, and therefore an ultrasonic sensor will perform worse the more layers of stuff there is on top of it.
dhorgas said:
I would not hold out much hope for an improvement. If you want to see improvement you need to do three things:
1. You need to enroll your primary finger at least 2, ideally 3 times.
2. When you are enrolling your finger, don't follow the instructions to move your finger around, rather just naturally grip your device as you would when you grab your phone to unlock it, and only scan that way.
3. This is the most contentious one, but probably the biggest difference. Do not use any screen protector at all. Any physical barrier is a sound barrier, and therefore an ultrasonic sensor will perform worse the more layers of stuff there is on top of it.
Click to expand...
Click to collapse
I tried this once I got the phone enrolled my finger twice... problem solved..
One thing that the fingerprint sensor does not do well with, for some bizarre reason, is dry skin. If you have really dry fingers or the weather is very dry causing you to have dry fingertips, the sensor is definitely more prone to failure when scanning.
I also found one bug just a few minutes ago. If you have a Bixby routine running with widgets, you are required to unlock your phone to see the widgets, but the fingerprint sensor us disabled in this mode and needs you to explicitly press the unlock option before it will even scan.
A completely dry finger is the main problem. Try licking your finger and then try to unlock the phone. It would unlock the phone extremely fast and easy.
I don't know how this can be improved with a software update...
Fyi I am using the preinstalled screen protector. I agree that it would work much better without it. But I am afraid to leave the screen unprotected... What do you think?
madvinegar said:
A completely dry finger is the main problem. Try licking your finger and then try to unlock the phone. It would unlock the phone extremely fast and easy.
I don't know how this can be improved with a software update...
Fyi I am using the preinstalled screen protector. I agree that it would work much better without it. But I am afraid to leave the screen unprotected... What do you think?
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Click to collapse
lol,... and since the flu season isn't over yet, remember to wash your hands thoroughly before licking your fingers to avoid catching any bugs. Sorry, I know it's not that funny to deal with the fp sensor, it's just ridiculous. I personally went through that before sending it back and getting S10e. "my life is much better now..." :laugh:
Follow this, I get it 99% of the time.
$1,600. phone and I have to lick my finger to unlock the damn thing.
Guys it may seem stupid but I was reading a post about the S10+ fingerprint sensor and think I have the way it was supposed to be used figured out. They described using it as jabbing the screen
WHy wouldnt you use face unlock?
barbs666 said:
WHy wouldnt you use face unlock?
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Click to collapse
Because it's not supposed to be used on this device, it's unsafe and the S10 doesn't have an Iris scanner anymore, it will get fooled by a simple picture.
felloffthetruck said:
$1,600. phone and I have to lick my finger to unlock the damn thing.
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Click to collapse
This comment made my day :laugh::laugh::laugh:
Corv0 said:
Because it's not supposed to be used on this device, it's unsafe and the S10 doesn't have an Iris scanner anymore, it will get fooled by a simple picture.
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Click to collapse
Oh bugger, I was hanging to get this phone, but seems like alot ofannoying rushed out features..... god I hope its all fixed by updates in the near future!
Makes me want to keep using my s7E!
felloffthetruck said:
$1,600. phone and I have to lick my finger to unlock the damn thing.
Click to expand...
Click to collapse
Don't worry. Once the S11 comes out the FPS issues will be history and you will also get Android 10 plus the latest security patch, or at the very least one that's no more than 3 months old. That will be $2000 please.
mzsquared said:
lol,... and since the flu season isn't over yet, remember to wash your hands thoroughly before licking your fingers to avoid catching any bugs. Sorry, I know it's not that funny to deal with the fp sensor, it's just ridiculous. I personally went through that before sending it back and getting S10e. "my life is much better now..." :laugh:
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Click to collapse
Yes, I meant just for testing purposes...
barbs666 said:
Oh bugger, I was hanging to get this phone, but seems like alot ofannoying rushed out features..... god I hope its all fixed by updates in the near future!
Makes me want to keep using my s7E!
Click to expand...
Click to collapse
Rushed out? What are you even talking about?
They clearly specified that Android's face unlock is crap and it should be deleted, except Samsung never deletes stock android features, just don't touch it and use the bloody world's most advanced fingerprint authentication.
Try keeping hands moisturized with lotion instead of spitting :crying:. i use a lot of alcohol at work which dries my fingers out. after using lotion finger print worked a lot better. Keep Moisturized boys and girls lol
felloffthetruck said:
$1,600. phone and I have to lick my finger to unlock the damn thing.
Click to expand...
Click to collapse
Definitely a two step security thing. Now your wife / husband has to lick your finger first for unlocking your device while you're sleeping
Guys, very good tip that actually works great. Watch the video.
https://www.youtube.com/watch?v=WsN0HAGL-94

[Q] How good is the fingerprint reader?

Not how convenient is the placement - I can tell that in store, what I can't tell and most reviews doen't mention is mean how quickly and reliably does it recognise your fingerprint and how often does it miss, particularly are there any circumstances under which it consistently has trouble?
My current phone is a Galaxy S8, before that I had a Pixel. I plan on getting a new one in the next month or so, short listed to Galaxy S10+ or Pixel3 XL. One of my favourite things about the Pixel is the fingerprint reader, which worked pretty much first time, every time - when I picked it up the phone was unlocked by the time I was looking at the screen. The S8 not so much; I can work around the smaller, less well placed reader but it often has trouble reading my finger print. I've reregistered, rebooted, cleaned the reader etc many times, to no effect, it still has trouble particularly if my hands are cold (for a certain value of cold, never below freezing around here), skin is dry, skin is wet etc...
My partner has my old pixel, I still have a fingerprint registered on it and the pixel still consistently reads it first time, even when the S8 can't.
For me this is one of the make or break features on a phone, it's not covered in reviews and will be hard to test in store, so I'm asking this community - how good is the fingerprint reader on this phone?
(I'm posting this on both the Pixel 3XL and S10+ forums, apologies to those who follow both)
Honestly it works fine for me, but i dont use it much, I use the face unluck, any reason why you guys prefer fingerprint over face unluck ?
Raul77 said:
Honestly it works fine for me, but i dont use it much, I use the face unluck, any reason why you guys prefer fingerprint over face unluck ?
Click to expand...
Click to collapse
Yeah, they implemented the ultrasound sensor to make sure this type of authentication can't be attacked.
Face unlock is a flawed method and this phone doesn't even have the hardware to do a proper face authentication, it can be fooled by a picture.
Samsung should have disabled it but chose not to remove any stock Android features, so it is still present.
Regarding my experience with the fp sensor, it took some time to get used to the position but once that happened it's pretty much 10/10, definitely the fastest scanner I ever tried.
It is very sensitive to how you register it the first time, you need to register it in a natural position and it will work perfectly.
Fingerprint is very inconsistent for me. I've tried every method for success and it's just very hit and miss. I really use face unlock more just for my own convenience. I know it's really not secure but my phone never is never far away.
clownin72 said:
Fingerprint is very inconsistent for me. I've tried every method for success and it's just very hit and miss. I really use face unlock more just for my own convenience. I know it's really not secure but my phone never is never far away.
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Click to collapse
This.
Face unlock is basically all I use. Miss the note 9 and my pixel 3 xl fingerprint sensor dearly!
Sent from my SM-G975U1 using Tapatalk
You should ask how bad is the finger print unlocked instead how good. For me need two or three to unlock the screen
I really wish they would have left it on the back. It was flawless back there on my s8 plus. I love everything else on the phone but that. If it was more reliable this would be a non issue
When you get used to it, it's still only like 80% accurate. Randomly it will unlock super fast and other times it fails alot. It's really average.
I'd say about 90% but it is getting better. I haven't installed my white stone dome glass and currently using zaggs. I think more people are having trouble finding the sensor and placing their finger on top of it. Try turning the screen on to see where you need to hit and get use to it. After I've learned where it is, unlocking using fp has significantly improved at least through this screen protector
I was having issues until I added an additional finger but kept it the same one I have setup already. Now it works flawlessly.
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
Fingerprints that are added on the s10 & s10+ get better over time with some ai trickery, google search s10 fingerprint ai, theres a sammobile read up...
Sent from my Galaxy S10+ using XDA Labs
In my S10+ is as bad as my A7 2017, I mostly use Face Unlock with "faster recognition " disabled, with that option off it won't be fooled with a picture anymore.
Outbreak444 said:
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
Click to expand...
Click to collapse
I re registered them again after the update, and its like lightning now!!! THX!:highfive:
Outbreak444 said:
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
Click to expand...
Click to collapse
iteam said:
I re registered them again after the update, and its like lightning now!!! THX!:highfive:
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Click to collapse
Had never issues with fingerprint reader. As I wrote somewhere else, best thing is to press softly when registering it and touch the sensor sometimes more right, left, up and down as you usually don´t hit the sensor exactly in the center in daily use. Anyway there was a little latency until screen woke up and maybe in one of ten cases it didn't work at the first time.
Now I did what you suggested. I deleted the former fingerprint and set a new one. And it´s not only some kind of feeling, it´s indeed much better now. Latency nearly has gone and the fingerprint recognition works absolutely perfect now. So thanks a lot for your advise. Obviously it is not the "AI" of the device but the "user intelligence" Samsung is learning from. The recent update did it - fixed it. Great now, thanks!!!!
It basically sucks. Anyone that says they have no problem with it are full of SH*T
Not very good.
felloffthetruck said:
It basically sucks. Anyone that says they have no problem with it are full of SH*T
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I agree with you, is crap, I have to touch several times and if my skin is dry because of the climate compared to when I registered the fingerprints (much less climate), much worse.
citytrader said:
I agree with you, is crap, I have to touch several times and if my skin is dry because of the climate compared to when I registered the fingerprints (much less climate), much worse.
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I'd say that's the biggest issue. It has difficulty recognizing your finger when it is dry (and that is according to the climate). When I registered them initially it worked great because my hands were slightly more humid.
At times I have to rub my hands on my hair or something to get it to recognize the fingerprint. There has to be something that Samsung can do to fix this. Especially given that this is the only secure method to unlock your phone.
felloffthetruck said:
It basically sucks. Anyone that says they have no problem with it are full of SH*T
Click to expand...
Click to collapse
Maybe you're actually just a reptile, or alien race? Honestly, I have no problems at all with the scanner. I don't understand what the people who do have the problems are doing because IMO it has to be user error. I'm not saying it's flawless, but I never have to re-attempt a scan more than once. Which is pretty much on par with how often I'd need to retry with my S8+.
Now, I don't use a tempered glass protector, only the factory one that came with it so that might be an issue some people face. But honestly, everyone who wines about the fingerprint scanner are probably just too stupid to use it properly or something.

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