Database Users

xt1642 detected as moto g4 instead of g4+

Hello,
I have a big problem, my fingerprint and dual sim is not working anymore on stock. The device detects my phone as a G4 not G4 Plus.
I have tried many firmwares but it all seems to make no difference.
Code:
(bootloader) version: 0.5(bootloader) version-bootloader: moto-msm8952-B1.03
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2239QDL4
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: A420B70000000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354117070969310
(bootloader) meid:
(bootloader) date: 06-13-2016
(bootloader) sku: XT1642
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Jan 6 20:20:45 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:6.0.1/MPJ24
(bootloader) ro.build.fingerprint[1]: .139-48/48:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.31.48.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.3-02720-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g06a4fb5 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld35) (gcc version 4.9.x-google 20
(bootloader) kernel.version[2]: 140827 (prerelease) (GCC) ) #1 SMP PREEM
(bootloader) kernel.version[3]: PT Sun Jun 5 11:16:49 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VB1.03-0-ge433b40
(bootloader) rpm.git: git=MBM-NG-VB1.03-0-ga970ead
(bootloader) tz.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) hyp.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) keymaster.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) cmnlib.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) aboot.git: git=MBM-NG-VB1.03-0-gb44c0ee
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (142)
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.088s
Press any key to continue . . .

No solution that works has been found yet. It pretty much has always boiled down to a trip to the service center.

Same issue here but with an xt1644. I got this after trying to reflash stock N running the same fastboot script that I originally upgraded to nougat on. Reverted to stock M, restored TWRP backups - no success - so it doesn't seem software related - at least not on any of the partitions that successfully flash. gpt.bin gives errors when trying to flash downgrade as does the bootloader so maybe it is related to these partitions if it is software. The march security update messes with the bootloader I believe.
If anyone has taken their phone to a service center, was there any indication on what they do to fix it? codGmer - what did you do just before this issue appeared?

I've tried to get back to stock and didn't know about flashing gpt.bin and bootloader.img could break the system. So I flashed those and after that my device wouldn't boot anymore and after I got it working again my fingerprint function was gone.
I just send my phone out to repair where I bought it. I have bricked my bootloader with some qualcom tool so the phone wouldn't boot anymore just flashing light to fake the device being broken by faulty hardware. Also the Costs of returning unrepaired to me will be paid for me.

Bootlooping XT1622 with locked bootloader

As above, my XT1622, running the December security update, is bootlooping, and has been since installing that update. It doesn't boot into recovery either. I recently bought it second hand and hadn't got around to enabling USB debugging, so am limited in terms of what I can do with it. I've flashed the December 2017 Fastboot stock on it, but no change (and of course downgrading to a previous version of the bootloader wouldn't work as things stand).
Any suggestions would be gratefully received! I don't want to give up on the thing because there's obviously life left in it somewhere.

Ok, did you flash the update.zip with stock recovery or twrp?

It was the stock firmware flashable through Fastboot, so just followed that method manually - Fastboot is the only thing I can reach. I can't boot into recovery mode at all, it just loops.

How are you flashing the fastboot stock ROM, are you using a script or flashing each command manually? Can you verify each command is reporting [OKAY] after flashing?
Also, are you performing a full flash on the device (including fastboot erase userdata)?
If you can, it would be good to see a getvar all data, so we have an idea of the state of this device, given it was second hand:
1)Boot your device to the bootloader, attach to your computer via USB cable.
2)Open ADB on your computer, and type 'fastboot getvar all' without quotes into the ADB terminal. Press Enter.
3)Paste the output in a new post here - you may wish to omit the IMEI. The output should contain a list of your device variables.

https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016
Try this, this is for flash bootloader and Qualcomm drivers by 0

Thanks for the help, all.
I flashed each command manually on Fastboot (couldn't get script to run, for whatever reason), each was reported OKAY. I included 'erase userdata' in there.
getvar all results:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=E4 FV=00000000000000E4
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223FFP8R
(bootloader) cid: 0x0032
(bootloader) channelid: 0x41
(bootloader) uid: 13E8080100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (redacted!)
(bootloader) meid:
(bootloader) date: 08-09-2016
(bootloader) sku: XT1622
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 24 21:50:49 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:7.0/NPJS25.
(bootloader) ro.build.fingerprint[1]: 93-14-13/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62.01R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g498cc0c (hudsoncm
(bootloader) kernel.version[1]: @ilclbld34) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Thu Nov 23 09:34:10 CST 2017
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retgb
all: listed above

Misc G4 Plus issues; main one-will not boot to primary or recovery fully

My Moto G4 Plus has been acting up intermittently over the past week or two where the screen touch sensors stop working. Up until today, after rebooting the issue went away. Today, the sound stopped working, and after rebooting to see if it would correct itself the phone will no longer boot completely. Well, it did boot into the Android OS a number of times but the screen wouldn't recognize any touches. So I kept rebooting and now it just gets stuck regardless of whether I'm doing a normal boot or booting to recovery.
The phone is rooted/unlocked, have TWRP installed in Recovery, with one of the Stock ROMs, also Magisk and ElementalX, generally running quite stably since I installed it last...July, I think. Well, up until a week or two ago, that is.
My memory of how I accomplished all of the above mods last July is very fuzzy and I'm not sure how to troubleshoot this latest issue. Any guidance would be greatly appreciated.
Here's the output of fastboot getvar all, in case it's relevant.
Code:
fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.09
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223NNDM9
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: B54C740100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <removed>
(bootloader) meid:
(bootloader) date: 11-09-2016
(bootloader) sku: XT1644
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Dec 25 4:36:28 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PJ28.111-22/532da:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.28.11.26.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.7-04410-8976.0
(bootloader) version-baseband: M8952_70030.25.03.77R ATHENE_RETUSA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ElementalX-G4-3.01
(bootloader) kernel.version[1]: ([email protected]) (gcc version 4.9.4 201506
(bootloader) kernel.version[2]: 29 (prerelease) (crosstool-NG 1.20.0 - L
(bootloader) kernel.version[3]: inaro GCC 2015.06 - Cortex-A15) ) #1 SMP
(bootloader) kernel.version[4]: PREEMPT Thu Mar 21 15:56:03 EDT 2019
(bootloader) sbl1.git: git=MBM-NG-VB1.09-0-g6e71967
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=9af563b-dirty
(bootloader) hyp.git: git=9af563b-dirty
(bootloader) keymaster.git: git=9af563b-dirty
(bootloader) cmnlib.git: git=9af563b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.09-0-g9a76df4
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
all: listed above
finished. total time: 0.408s

Bootloop, only fastboot works, (recovery doesn't work). -Stock, locked bootloader-

Hi, the phone was acting weird so I decided to turn it off and on, when I turned it on, started bootlooping (M logo, and reboots). This is a stock phone and has a locked bootloader.
I can access fastboot screen (power + down vol), but when I select recovery it reboots and starts bootlooping again, It never reach the recovery screen.
I did a factory flash using Lenovo Rescue and Smart Assistant tool, it completes successfully and when it reboots , boot loops again in m logo again, it reboots around 2-3 seconds. I also used RSD Lite , same results . I also tried mfastboot .
So
Fastboot: works (only thing that works)
Recovery: doesn't work, it reboots
BP Tools: doesn't work, it reboots
QCOM: doesn't work, it reboots
I thought installing custom rom/twrp, but I can't unlock the bootloader without using the android option "Allow OEM unlock".
This is a Moto G4 XT1625 , I posted on the plus forum because its more active.
Any ideas?
Thanks

This is my bootloader info:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223R7RKD
(bootloader) cid: 0x0032
(bootloader) channelid: 0x93
(bootloader) uid: 6D41810100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 35--------------07 (edited )
(bootloader) meid:
(bootloader) date: 11-15-2016
(bootloader) sku: XT1625
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed May 18 5:43:26 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_amz/athene:7.0/NPJS25.93-14.7-8/6:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.256.6.athene_amz.amz.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.64.01R ATHENE_RETUSA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-gf56f0a7 ([email protected]) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 11:41:55 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (144)
(bootloader) ro.carrier: amz
all: listed above
Finished. Total time: 0.115s

Anyone has an idea on what could be done? thanks

I think you have to unlock bootloader and flash TWRP recovery, alternatively, there is an oreo stock firmware for fastboot (sadly i don't have the link of it) but it doesn't require to unlock bootloader as i read, i hope this helps

Other slot "unbootable" after LineageOS Updater update

Hi all,
after downloading and applying the latest update in LineageOS, the phone fails too boot (claims the system is unbootable). After a few attempts at booting slot a it reverts back to slot b, and boots the older version of LineageOS. Is there anything I can do to get updates working, without having to wipe all data?
Below: the output of fastboot getvars all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-evert_retail-7884113c1a-200430
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY322TVZBT
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: 110C84B6
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 351854091890272
(bootloader) meid:
(bootloader) date: 06-24-2018
(bootloader) sku: XT1926-3
(bootloader) carrier_sku: XT1926-3
(bootloader) battid: SB18C20873
(bootloader) battery-voltage: 3911
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 116-20-23/3dc61:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.32.evert.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0
(bootloader) version-baseband: M660_30.77.01.101R EVERT_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gf1342233a117
(bootloader) kernel.version[1]: -02594-gb22ccba6c615 ([email protected]
(bootloader) kernel.version[2]: ) (gcc version 4.9.x 20150123 (prereleas
(bootloader) kernel.version[3]: e) (GCC) ) #1 SMP PREEMPT Thu Apr 30 14:
(bootloader) kernel.version[4]: 24:37 CDT 2020
(bootloader) git:abl: MBM-3.0-evert_retail-7884113c1a-200430
(bootloader) git:xbl: MBM-3.0-evert_retail-4149b81ab-200430
(bootloader) gitmic: MBM-3.0-evert_retail-4149b81ab-200430
(bootloader) git:rpm: MBM-3.0-evert_retail-cf74f0b-200430
(bootloader) git:tz: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:hyp: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:devcfg: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:cmnlib: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:cmnlib64: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:keymaster: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) gitrov: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) git:storsec: MBM-3.0-evert_retail-7534c15a6-200430
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: reteu
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 5