Whenever I send a voice notes to someone on WhatsApp the result is very quiet and almost inaudible . It is not a problem with the microphone since during call (still on WhatsApp) I do not encounter any issue at all.
I saw people on the OnePlus forums experiencing this issue as well.
Is there any fix available?
GroovyKiwi said:
Whenever I send a voice notes to someone on WhatsApp the result is very quiet and almost inaudible . It is not a problem with the microphone since during call (still on WhatsApp) I do not encounter any issue at all.
I saw people on the OnePlus forums experiencing this issue as well.
Is there any fix available?
Click to expand...
Click to collapse
Hey mate! Are you still facing the issue with latest update?
skorp55 said:
Hey mate! Are you still facing the issue with latest update?
Click to expand...
Click to collapse
Yes
Damian745832 said:
Yes
Click to expand...
Click to collapse
What's the version of the 6t u have? Is it A6010 or A6013?
Also why don't you try warranty repair?
GroovyKiwi said:
Whenever I send a voice notes to someone on WhatsApp the result is very quiet and almost inaudible . It is not a problem with the microphone since during call (still on WhatsApp) I do not encounter any issue at all.
I saw people on the OnePlus forums experiencing this issue as well.
Is there any fix available?
Click to expand...
Click to collapse
I have the same issue, I just speak with the mic very close to my mouth, it only happens with whatsapp.
Hope whatsapp developers get it fixed.
skorp55 said:
Hey mate! Are you still facing the issue with latest update?
Click to expand...
Click to collapse
yep still happening
skorp55 said:
What's the version of the 6t u have? Is it A6010 or A6013?
Also why don't you try warranty repair?
Click to expand...
Click to collapse
A6013. And I belive the issue is not with the hardware as far as I can tell since the microphone works normally on any other application
GroovyKiwi said:
A6013. And I belive the issue is not with the hardware as far as I can tell since the microphone works normally on any other application
Click to expand...
Click to collapse
Hey. I tested it out in my buddy's phone (A6013). Whatsapp is able to pickup my voice easily even after covering the top mic (since some prominent websites reported that some 3rd party apps were using the wrong mic in OnePlus phones). So it isn't a software issue and has to do with the hardware itself. Was it like this since you bought it?
I've got the same issue, I would need to put my volume close to top before I can hear my own voice but goes through fine and clear on other phones.
wilpang said:
I've got the same issue, I would need to put my volume close to top before I can hear my own voice but goes through fine and clear on other phones.
Click to expand...
Click to collapse
I have the same issue... not a hardware problem since its only happening using whatsapp ... and the mic volume is very low on audio and video messages. And as others stated, not hardware since it works good on other apps... and just to make it even clearer ... never had whats app installed before, (just less than a week old phone).
A6013 and 9.0.12 and build # A6013_41_190123
I also have something weird with Whatsapp when I receive a notification it's not easy to hear even I turned the volume up to max sometimes I can hear the notication from Whatsapp and feel it with the vibration too other times it's really low and I bearly even feel the vibration either.
I come from a iPhone 7 Plus where I could really hear and feel the vibration when I got a message on Whatsapp so maybe it's something with OxygenOS I also have the version A6013 and running OxygenOS 9.0.12.
Related
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
Click to expand...
Click to collapse
Check to see if you have any gunk in the mic hole. I highly doubt that your mic is the issue.
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
Click to expand...
Click to collapse
I've got exactly the same problem. The phone is brand new, the mic hole is not blocked at all. I dont want to send it to service beacause it takes like 2 weeks to get it solved. Are there any service codes for sm-g900f to solve such issues? Any suggestions?
riddle13 said:
I've got exactly the same problem. The phone is brand new, the mic hole is not blocked at all. I dont want to send it to service beacause it takes like 2 weeks to get it solved. Are there any service codes for sm-g900f to solve such issues? Any suggestions?
Click to expand...
Click to collapse
it happens to me sometimes. I am not sure if it is a fault in the handset or something else. normally it works fine, but yes I started getting complaints that my voice is far away after buying the S5 (happened to me 3 or 4 times within one month)
chimas16 said:
Hi, does anyone have same problem as I? Almost everyone I call is telling me they can hear me very low. I can hear them perfectly and all of the rest regarding sound volume is perfect.
Click to expand...
Click to collapse
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
tdunham said:
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
Click to expand...
Click to collapse
Thanks! I think that solved it!
chimas16 said:
Thanks! I think that solved it!
Click to expand...
Click to collapse
Good deal.
I used to have a lot of problems with that feature on my Galaxy SIII.
But it didn't seem to affect everyone.
tdunham said:
Try turning off Noise Reduction in the dialer settings menu. This will cause this type of problem for some people. The other TW builds that have it, also have a touchscreen button so it can be easily disabled while in-call but ours is buried in the menu.
Click to expand...
Click to collapse
It has not solved mine, though. I noticed that if there is an app running in the bacground it worsens the case. Do not know why. Perhaps I will debrand my phone and change it to xeo.
Guys, since my 6p, almost every call I make or receive, the person on the other end tells me that they are hearing what they said back. It's like an echo of what they said. I head them perfect and no issues on my end.
Anyone else having this issue?
And to add, I'm trying calls with and without case and it doesn't make a difference. Sometimes the echo for the person on the other end goes away after few minutes but most of the time it stays for the entire conversation. I also just today tried whatsapp call but same issue. Very frustrating as everything else on the phone is perfect.
I had this yesterday on WhatsApp
Any ideas? I sure can't be the only one out there with this issue.
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
scoobiesnacks said:
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
Click to expand...
Click to collapse
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
mikevipsr said:
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
Click to expand...
Click to collapse
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Here is the best temporary fix. Use a headset with a built in mic.
Also, calls over internet are more likely to get echo. Try a regular phone call, no Google voice and such either, just a regular sim number based call.
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Covering the mic hole did help but if my volume was to high it would still do it. It's like the sound vibrations are getting picked up through the phone. Anyways I am rooted and romed. I may look into turning noise cancellation off.
I'm personally having this issue only when the back casing are attached to the phone or when i accidentally cover the back mic with my finger
Posting an update. It seems doing either one of the below fixes the echo callers on the other end are hearing:
1. Cover the mic at the back top of the phone during the call
2. Or Lower the volume to like half or three quarters of the way
I prefer option 2 and all is fine now.
Lepa79 said:
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
Click to expand...
Click to collapse
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
gts24 said:
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
Click to expand...
Click to collapse
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Lepa79 said:
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Long term have you had issues in busy places like airports, bars/restaurants? Do people complain of too much noise around you with noise cancelling turned off?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root ?
It might be due to phones calls over the internet such as advanced calling on Verizon...I had this issue too a while back but I read somewhere this could be the issue do I turned off of advanced calling(calling over the internet so while I'm on a call I can use the internet over 4g). This is quite annoying since I sometimes do need to use internet while I'm on a call but I think the echo problem is worse.
So far no one has complained about an echo since I turned off advanced calling when before purplpeople would complain or stop talking about every call. Hope this helps
Hi guys I'm on Jan update , and the only problem that I have is some times when I call people or someone calls me , the other side can't hear my voice , I wanna know that it's a known bug or it's something wrong with my phone ?! It's so annoying
That sounds like a problem with the phone. We have two A1s and call volume and sound quality are very good. I have not seen many reports of intermittent voice, so would think it may be local to your phone. I may be wrong, and if so, I am sure someone else will correct me.
--KB
KB_Thailand said:
That sounds like a problem with the phone. We have two A1s and call volume and sound quality are very good. I have not seen many reports of intermittent voice, so would think it may be local to your phone. I may be wrong, and if so, I am sure someone else will correct me.
--KB
Click to expand...
Click to collapse
Nothing is wrong with my phones hardware because I can talk with it but sometimes it's not working , I think it happens when I connect it to my gear s3 smart watch! And my phone is always connected to my watch , it has to be a bug nothing is wrong with my phone , hopefully ?
Ah, you did not say anything about the watch in the original post. I don't use smart watches, so cannot offer anything further except to disconnect the watch and see if the problem disappears. If it does, then you will know it is not the phone, but a problem between the phone and watch.
Good luck.
--KB
ho3yn89 said:
Hi guys I'm on Jan update , and the only problem that I have is some times when I call people or someone calls me , the other side can't hear my voice , I wanna know that it's a known bug or it's something wrong with my phone ?! It's so annoying
Click to expand...
Click to collapse
Even I'm facing the same issue and even i have a gear S3. This makes me wonder if the problem is to do with my phone's update or the watch's update??
shubh.pansare said:
Even I'm facing the same issue and even i have a gear S3. This makes me wonder if the problem is to do with my phone's update or the watch's update??
Click to expand...
Click to collapse
It's not a problem with watch I think it's a problem with phone app, when the watch is connected it goes to Bluetooth and then goes back to phone's speaker quickly and there is no voice ! Incoming or outgoing!
Same issue here, often when i make a call the phone seems not Connect and i have to retray the call one o two times to be connected and can talk.
I have the phone connected with Huawei watch 2.
When i receive a call no issue, the bug only in outgoing calls
manuel_fantoni said:
Same issue here, often when i make a call the phone seems not Connect and i have to retray the call one o two times to be connected and can talk.
I have the phone connected with Huawei watch 2.
When i receive a call no issue, the bug only in outgoing calls
Click to expand...
Click to collapse
Absolutely ! And it confirms that the problem is not with gear s3! It's a big bug for this phone with Google's support! Hopefully they know about it and fix it in the next update
Are you sure it's a phone issue and not network related? Have you tried replicating the issue by inserting your SIM in a different device?
Some issue with 2 different operator sim on A1, the same Sim on other device have not this issue
joeyhuab said:
Are you sure it's a phone issue and not network related? Have you tried replicating the issue by inserting your SIM in a different device?
Click to expand...
Click to collapse
Yes absolutely not network problem
Having also problems to make bleutooth call there can't here me. I.m currently on 8.1
Sent from my Mi A1 using XDA Labs
Im having this sound issue with my note fe. When i listen to music using my in ear earpiece , there re always some random static noise. It doesn't happen frequently. Maybe 5 mins per time, or 15 mins.... It sounds like the noise which appear when u click next song ( sometime and on some device only) it is random and quite small to be spotted. Im on lastest Oreo 8.0.
Am i alone? And is this android 8.0 issue? Pls help me.
Thanks. And sorry for my bad english.
katori142 said:
Im having this sound issue with my note fe. When i listen to music using my in ear earpiece , there re always some random static noise. It doesn't happen frequently. Maybe 5 mins per time, or 15 mins.... It sounds like the noise which appear when u click next song ( sometime and on some device only) it is random and quite small to be spotted. Im on lastest Oreo 8.0.
Am i alone? And is this android 8.0 issue? Pls help me.
Thanks. And sorry for my bad english.
Click to expand...
Click to collapse
I think u are not the only one. Im facing the same problem when using my earphone.. i think its a bug, report this they will fix it soon:fingers-crossed:
yuskhayru said:
I think u are not the only one. Im facing the same problem when using my earphone.. i think its a bug, report this they will fix it soon:fingers-crossed:
Click to expand...
Click to collapse
Thanks for your response, so happy it is not my device issue, today i have realized that this issue only appears when my phone is connected to wifi network, turning off wifi or using 3G/4G will solve this issue. Really really weird. It sound like an software problem. Hope samsung will fix it.
Its random. So far i only had this problem with whatsapp. Im not sure is it from whatsapp or the oreo update. Before oreo update i never facing this problem.. We need more people to confirm this.
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
AbjectSatisfaction said:
Hello,
I have some weird microphone crackling issues.
When I call people and im using the earpeace speaker everything is ok.
But if I am using the bottem speaker the person on the other side gets really weird crackling noises and other shrill noises.
I have tested all microphones in an app all are working perfect and also in WhatsApp everything is ok in voice messages.
Some ideas?
Running on Pie, rooted
Click to expand...
Click to collapse
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
JimmyCash030 said:
same here. youtube via app sounds great, but through a browser causes crackling. whatsapp voice messages crackling too...
did you find any solution for that?
Click to expand...
Click to collapse
I think you probably have a different issue, Abject's sounds like feedback (shrill) while yours seems to be related to decompressing not being smooth or fast enough from the browser, I've had this with youtube using browsers. Sorry not sure why it sometimes happens, possibly when wifi is slow
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
AbjectSatisfaction said:
yes, we have different issues, but I also have the problems you have in voice messages
but I have no solution
Click to expand...
Click to collapse
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
JimmyCash030 said:
hmmm. should be definately a software thing as the native youtube or spotify app do not cause any crackling at all - even on max volume...
i have contacted essential support yesterday. lets see if they come up with something other than 'please do a factory reset'
will keep updated.
cheers
Click to expand...
Click to collapse
so. after a long long chat with the essential support they can confirm and reproduce my issue. after testing many scenarios they now say its the apps causing the trouble. nothing to fix for essential
last option would be a factory reset. but thats not an option for me at the moment.
haven't installed the february update yet, maybe there is something in it. never lose hope...lol
cheers