Since day one with my 6T, I have had an issue with Google Pay. When making a purchase using Google Pay, my first attempt requires me to enter a pin or scan my fingerprint (even if I unlock my phone prior to tapping to pay). When I scan my fingerprint or enter my pin, Google Pay tells me there was an error and I need to get again. When I tap to pay again, it goes through without a problem.
I have read that smart unlock may cause this issue so I disabled that but it didn't work.
I tried rebooting in safe mode but that didn't help.
Not rooted. Bootloader still locked. I did convert from T-Mobile to international and the issue persists.
I would appreciate any help. It is very annoying.
mokash34 said:
Since day one with my 6T, I have had an issue with Google Pay. When making a purchase using Google Pay, my first attempt requires me to enter a pin or scan my fingerprint (even if I unlock my phone prior to tapping to pay). When I scan my fingerprint or enter my pin, Google Pay tells me there was an error and I need to get again. When I tap to pay again, it goes through without a problem.
I have read that smart unlock may cause this issue so I disabled that but it didn't work.
I tried rebooting in safe mode but that didn't help.
Not rooted. Bootloader still locked. I did convert from T-Mobile to international and the issue persists.
I would appreciate any help. It is very annoying.
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Click to collapse
Idk since I don't use pay.. but have your tried clearing data and cache for the app and then rebooting and setting up again
mokash34 said:
Since day one with my 6T, I have had an issue with Google Pay. When making a purchase using Google Pay, my first attempt requires me to enter a pin or scan my fingerprint (even if I unlock my phone prior to tapping to pay). When I scan my fingerprint or enter my pin, Google Pay tells me there was an error and I need to get again. When I tap to pay again, it goes through without a problem.
I have read that smart unlock may cause this issue so I disabled that but it didn't work.
I tried rebooting in safe mode but that didn't help.
Not rooted. Bootloader still locked. I did convert from T-Mobile to international and the issue persists.
I would appreciate any help. It is very annoying.
Click to expand...
Click to collapse
I am having the same issue. Annoying.
Sent from my ONEPLUS A6013 using Tapatalk
toolhas4degrees said:
Idk since I don't use pay.. but have your tried clearing data and cache for the app and then rebooting and setting up again
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Yes, I have tried that. It doesn't work. Thanks for the suggestion.
Do you have face unlock set up?
Google Pay doesn't work for me if my phone unlocked with my face. PIN or Print to unlock and it goes through first time.
Sent from my OnePlus 6T using Tapatalk
creator2456 said:
Do you have face unlock set up?
Google Pay doesn't work for me if my phone unlocked with my face. PIN or Print to unlock and it goes through first time.
Sent from my OnePlus 6T using Tapatalk
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Click to collapse
I believe this is desires functionality. The face unlock is way more insecure than fingerprint. If you unlock with fingerprint, it won't ask you in Google Pay.
I have face unlock enabled for swiping up (uncheck automatically unlock I think is the name) and then have fingerprint on as well. When going to a cashier, I unlock with FP everywhere else I unlock with face unlock.
kazea182 said:
I believe this is desires functionality. The face unlock is way more insecure than fingerprint. If you unlock with fingerprint, it won't ask you in Google Pay.
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Click to collapse
Yup. I think that's a good thing and glad it works that way.
Sent from my OnePlus 6T using Tapatalk
Just to follow up... I finally did a factory reset and now Google pay works as intended. Unlocking with my fingerprint allows me to use Pay but unlocking with my face requires a second authentication. Thanks to anyone who contributed to helping.
Related
Anyone else seeing this behavior? On my 995, whenever I restart, or power on my phone.. I have to use the Knock Code to get into my phone, and it says "fingerprints unavailable for use" or something to that effect.
I find this odd behavior.
Its not odd behavior its LG behavior.
Unfortunately there's no way around it.
turn off secure startup in security...
Your fingerprint is encrypted and you phone can't access encrypted data until you unlock it after a reboot. So its kinda a catch 22 where you will always have to unlock with a pin after startup instead of fingerprint. Your fingerprint is biometric data and obviously can't be changed so it needs to more secure on your phone than your pin which you can change. It is this way on most phones with fingerprint readers.
Double0EK said:
Its not odd behavior its LG behavior.
Unfortunately there's no way around it.
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Click to collapse
It's not just LG, my Samsung S7 and Note 7 both required pin code on first log in after a reboot/boot up
It's part of Android now.
nest75068 said:
It's not just LG, my Samsung S7 and Note 7 both required pin code on first log in after a reboot/boot up
It's part of Android now.
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Click to collapse
It's not even Android. My work phone is an iPhone and it has the same behavior. Which drives me nuts because our work phones require us to change pin codes every couple of months and we can't recycle codes.
I turned off secure startup as I don't need kids messing with my phone and I imagine after ten attempts if wipes it?
reaverclan said:
I turned off secure startup as I don't need kids messing with my phone and I imagine after ten attempts if wipes it?
Click to expand...
Click to collapse
30 attempts for secure boot
If I'm right, the op is taking about setting the fingerprint to unlock but it still requires the pattern. You will notice this if you use a third party app or launcher to lock screen. E.g. Nova launcher double tap to lock screen. It will tell you fingerprint is unavailable.
A work around to this is to doubly tap the top part of the screen (the bar where the date and signal strength is).
This will allow you to unlock with fingerprint.
If you use the stock lg launcher then double tapping anywhere on screen shows you to unlock using fingerprint.
koppee1 said:
If I'm right, the op is taking about setting the fingerprint to unlock but it still requires the pattern. You will notice this if you use a third party app or launcher to lock screen. E.g. Nova launcher double tap to lock screen. It will tell you fingerprint is unavailable.
A work around to this is to doubly tap the top part of the screen (the bar where the date and signal strength is).
This will allow you to unlock with fingerprint.
If you use the stock lg launcher then double tapping anywhere on screen shows you to unlock using fingerprint.
Click to expand...
Click to collapse
I'm working with a developer of Screen Lock Pro to try and find a workaround for this. Currently his app will work on Android 5 and 6 by delaying the lock for 5-10 seconds but it's currently not working on Android 7 on LG (it is working on Pixel and Nexus devices).
Hmmm... Not sure I understand this behavior. My fingerprint is much more complex than a 4-digit code that can eventually be brute-forced (phone wipe or not - in theory I mean).. so why wouldn't my fingerprint be the top-most factor in unlocking the phone? I mean.. say I'm one of those guys that uses his last four of an SSN like an idiot, and someone knows that about me.. boom, they're in my phone. Do iPhones do this for real (as stated above)?
CHH2 said:
It's not even Android. My work phone is an iPhone and it has the same behavior. Which drives me nuts because our work phones require us to change pin codes every couple of months and we can't recycle codes.
Click to expand...
Click to collapse
Interesting. I wonder what type of MDM Solution your company is running...
dbornack said:
Hmmm... Not sure I understand this behavior. My fingerprint is much more complex than a 4-digit code that can eventually be brute-forced (phone wipe or not - in theory I mean).. so why wouldn't my fingerprint be the top-most factor in unlocking the phone? I mean.. say I'm one of those guys that uses his last four of an SSN like an idiot, and someone knows that about me.. boom, they're in my phone. Do iPhones do this for real (as stated above)?
Click to expand...
Click to collapse
Yup, every time I restart my iPhone, it asks for my pin number and the finger print reader is inoperable. Even when I don't restart my iPhone for a while, it will occasionally lock out the reader and require a pin to wake.
rudbwoy said:
Interesting. I wonder what type of MDM Solution your company is running...
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Click to collapse
Had to figure out where in the menus to dig through to find out who it is. (I seriously do not like how Apple sets their phones up.) Looks like it is AWMDM.
CHH2 said:
Had to figure out where in the menus to dig through to find out who it is. (I seriously do not like how Apple sets their phones up.) Looks like it is AWMDM.
Click to expand...
Click to collapse
Airwatch, by VMware. MDM....aka you're being watched...
rudbwoy said:
Airwatch, by VMware. MDM....aka you're being watched...
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Click to collapse
I always assume as much. Not really a bother for me. The iPhone is a work phone that I don't like carrying or touching. My personal phone is always my go to for anything unless it is work related.
I have this on my nexus 6p also. When ever i reboot the phone it requires me to use my pattern to unlock. It's a "feature" of sorts. Not going to go into my thoughts as to why but i think i may understand why they did that.
In case anyone is wondering, a few conditions that force you to use backup method are being left alone (with no smart locks enabled or active) for 4 hours, a reboot, and a failed scan 5 times in a row.
The reboot case is due to encrypted data (no matter what you do, your phone is encrypted on boot, unless you fix that, however, you phone will still treat it as such). The only reason I can imagine for the time out is in case a ninja chops off your fingers in your sleep. As for the wrong input, that seems annoying sure, but odds are if you got the fingerprint wrong 5 times in a row, it's not you.
Yeah v10 does this as well on fresh boot ups.
I'm not sure I understand the reason behind it I would think it would be less secure this way.
Sent from my LG-H901 using XDA-Developers mobile app
Vuciz said:
In case anyone is wondering, a few conditions that force you to use backup method are being left alone (with no smart locks enabled or active) for 4 hours, a reboot, and a failed scan 5 times in a row.
The reboot case is due to encrypted data (no matter what you do, your phone is encrypted on boot, unless you fix that, however, you phone will still treat it as such). The only reason I can imagine for the time out is in case a ninja chops off your fingers in your sleep. As for the wrong input, that seems annoying sure, but odds are if you got the fingerprint wrong 5 times in a row, it's not you.
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I'm not sure I'm following as to why encryption matters. Are you saying my fingerprint data is encrypted? If so, why isn't my PIN also encrypted?
Speaking of fingerprints has anyone run into the issue where the phone "forgets" your print? I have had this happen at random times and while the fingerprint data is still saved the phone fails to recognize my finger so I have to set it up again.
Sent from my LG-H901 using XDA-Developers mobile app
Is there anyone experiencing that no matter what lock I use, my phone always allows me to just swipe up once to unlock? I tried facial unlock & that works flawlessly, but I also added the secondary pattern and I still swipe up once and my phone just unlocks completely. I also disabled facial recognition with just primary pattern or number lock as the security and the phone still opens right up like no security is on it at all.
Anyone have a solution for this or does this seem like another bug for a future update?
Settings>Display>Navigation Bar>"Unlock with home button" - is this enabled or in any way related to what you're experiencing? Just a guess
james.chiocchio said:
Settings>Display>Navigation Bar>"Unlock with home button" - is this enabled or in any way related to what you're experiencing? Just a guess
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Click to collapse
I just took a look and that option is off. the kick screen doesn't skip. I have to swipe up Everytime...let's me right in
Do you allow Smart Lock on a network or attached device? What you're describing is the phone's behavior when connected to a Smart Lock approved device.
BarryH_GEG said:
Do you allow Smart Lock on a network or attached device? What you're describing is the phone's behavior when connected to a Smart Lock approved device.
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Click to collapse
I do, my Huawei watch
Swiissjokr said:
I do, my Huawei watch
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Click to collapse
That's what is doing it. I had my Asus Zenwatch 2 listed as a trusted device in Smart Lock and my phone was doing the same thing. I removed all trusted devices and now I have to use my pin, finger print or irises to unlock my phone.
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
It is set to not turn on the lock when the screen goes off for 10 minutes by default. You have to go I to lock screen, secure lock settings
Sent from my SM-G950U using Tapatalk
truckerdewd said:
That's what is doing it. I had my Asus Zenwatch 2 listed as a trusted device in Smart Lock and my phone was doing the same thing. I removed all trusted devices and now I have to use my pin, finger print or irises to unlock my phone.
Click to expand...
Click to collapse
I removed it from trusted devices and now I'm back to normal thank you
Swiissjokr said:
I removed it from trusted devices and now I'm back to normal thank you
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Click to collapse
Welcome
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
So it's this a bug? Trusted devices should unlock only when phone is connected or in vicinity to them.
Also seeing this same behaviour. My home wifi is a trusted device and obviously it unlocks when I'm connected to it, but now for the second time I've been away from home for over 2 hours and it happily unlocks with just swipe. It only asks for biometrics if I reboot the phone. So it seems that there's a bug in trusted sources whereby it believes its still connected to wifi for some time after you disconnect!
I had to disable my trusted place (home) even though I was 100km away to fix the issue.
Lock Security not Working
It may also be the On-Body Detection is set to ON under the Smart Lock feature
The way I fixed mine after reading all of these posts was Settings>Lock Screen and Security>Secure Lock Settings>(Enter Pin or whatever security option you have enabled)>Secured Lock Time>, then add the diode to the first selection, "Instantly with the power key or when the screen times out." Then it prompted my security feature everytime the phone locked. When adding a timeout period if you lock with the lock button for some reason it thinks you did it by choice (owner) and figures you will open it without the need to input security feature. I have everything mentioned above off so, I was baffled as to why it didn't prompt my pin option. Now timeout or self lock (by owner) it prompts pin all the time. Hope this helps.
Note 8
Mine has the same issue. but i dont have any trusted devices. i think its a bug in the software. It only asks for pin or iris scan after a couple of minutes being locked otherwise i can just swipe and it unlocks which is ****.
Don't do hard resets, login to the samsung account, go to find my mobile, then unlock your phone from there, it will delete the password. It will tell you to use a pin for access to samsung and the phone etc. Add the pin into the phone, then unlock the phone when you're on the phone screen. This will wipe off the passcode, this is so your settings don't keep restarting (happened to my note 8). Next part is to clear credentials in the settings and reset settings. None your data, apps will be affected, just the theme and basic security stuff. Now you can finally reset your pattern to however to you want it to be. As good as gold! Hope this helps.
Thanks a lot. I finally figured out what the issue was. My On-Body-Detection in the Smart Lock settings was On.
Just go to Setting -->Lock Screen and Security --> Smart Lock. Deactivate all the options there.
I have a Moto E4 and I have a secondary pattern up and everytime I swipe up it unlocks it instead of making me put in the pattern
I setup my brand new moto G4 Plus (xt1644) with fingerprint + pattern security. Usually the fingerprint unlocks it, but every once in awhile it requires a pattern instead. I know for sure that the pattern is required when powering up or rebooting, but what are the other occasions? Thanks
flroots said:
I setup my brand new moto G4 Plus (xt1644) with fingerprint + pattern security. Usually the fingerprint unlocks it, but every once in awhile it requires a pattern instead. I know for sure that the pattern is required when powering up or rebooting, but what are the other occasions? Thanks
Click to expand...
Click to collapse
After a reboot and when many wrong fingerprints are registered, it will ask for the pattern.
tywinlannister7 said:
After a reboot and when many wrong fingerprints are registered, it will ask for the pattern.
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Click to collapse
Thanks. Are those the only occasions?
I think there is some bug. At times my phone denies to identify fingerprints and asks for pattern directly like I've restarted my phone
Shobhit2008 said:
I think there is some bug. At times my phone denies to identify fingerprints and asks for pattern directly like I've restarted my phone
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Click to collapse
Interestingly, before I wrote the question, there were frequent occasions that it asked for fingerprint, but afterwards it hasn't once asked for fingerprint except after power on/reboot. No idea why the change!
flroots said:
Interestingly, before I wrote the question, there were frequent occasions that it asked for fingerprint, but afterwards it hasn't once asked for fingerprint except after power on/reboot. No idea why the change!
Click to expand...
Click to collapse
Maybe some bug in Nougat. Maybe faulty hardware. Moto service sucks here at my place too
Was happy with my lg g4 :-/
So, I'm looking around, but all searches are leading me to people who want something completely different.
I'd like to use my fingerprint to unlock apps like Gpay or ADP mobile, but do not want to unlock my phone using a fingerprint, just a PIN. The issue being that, if I remove the fingerprint option from lock screen, my fingerprint is wiped entirely.
Is there a mod out there that allows this? Or am I just stuck deciding between convinience and security?
I really like the idea of that ....I'd interested in that
I've never heard of a mod that does what you want. Android links fingerprint usage in apps to the setup in the lockscreen. I'm not sure how entering a pin is more convenient than using a fingerprint but if your phone is locked can't you always enter the pin instead of a fingerprint anyway? When you set up the pin and fingerprint Android forces you to use the pin at first boot but I don't think it ever forces you to use your fingerprint. When mine is locked and shows a fingerprint prompt if I touch the screen the keyboard pops up so the pin can be entered instead. Forcing you to use the fingerprint to unlock wouldn't make sense because if the fingerprint sensor stopped working you would be permanently locked out of your phone.
You misunderstand the purpose of what I'm asking. I can be legally compelled to provide a fingerprint to unlock my phone, but not a pin. If my phone doesn't unlock via fingerprint, this is not an issue.
So no, it isn't convinient to unlock via PIN, but it is secure.
I still want to use the fingerprint sensor for LastPass, ADP, Gpay, etc.
Would love the same, hate that they are connected. I do not need a lock screen but the convenience for apps would be nice.
barteringram said:
So, I'm looking around, but all searches are leading me to people who want something completely different.
I'd like to use my fingerprint to unlock apps like Gpay or ADP mobile, but do not want to unlock my phone using a fingerprint, just a PIN. The issue being that, if I remove the fingerprint option from lock screen, my fingerprint is wiped entirely.
Is there a mod out there that allows this? Or am I just stuck deciding between convinience and security?
Click to expand...
Click to collapse
Just remember on rebooting, the phone requires a PIN.
So if compelled, make sure you hit the power button and reboot the phone.
I added pin lock because the gmail ask for more security or something like that.
i don't know why but i can't get access to the phone - my number doesn't fit and i have no idea what to do.
i don't want to loss all my data, this is non-root device.
anyone can help me please?
odedc said:
I added pin lock because the gmail ask for more security or something like that.
i don't know why but i can't get access to the phone - my number doesn't fit and i have no idea what to do.
i don't want to loss all my data, this is non-root device.
anyone can help me please?
Click to expand...
Click to collapse
Unless you setup smart lock where it unlocks when you're at your home wifi for example. There isn't much you can do with a lost code and a device with a locked bootloader. I would try to do your pin but try the possible buttons you could have accidently pressed. Other than that you would need to boot into recovery and just factory reset. This will get your phone back but your data will be wiped. Maybe someone else has suggestions. Did you enable USB debugging?
Sent from my [device_name] using XDA-Developers Legacy app
Yeah unless you have smart lock, usb debugging, and/or you are rooted you are going to have to loose your data
I always enable smart lock for my car, for just this very scenario.
I once was using "ultimate rotation control" and due to a bug, it would blank the lock screen (the phone didn't have FP reader, at the time) so that it was impossible to unlock. But then I remembered I had it set up to automatically unlock in the car. Lo and behold, the solution worked.
Frankenscript said:
I always enable smart lock for my car, for just this very scenario.
I once was using "ultimate rotation control" and due to a bug, it would blank the lock screen (the phone didn't have FP reader, at the time) so that it was impossible to unlock. But then I remembered I had it set up to automatically unlock in the car. Lo and behold, the solution worked.
Click to expand...
Click to collapse
Awesome I'm definitely going to do this! Idk why I haven't before lol
Sent from my [device_name] using XDA-Developers Legacy app
odedc said:
I added pin lock because the gmail ask for more security or something like that.
i don't know why but i can't get access to the phone - my number doesn't fit and i have no idea what to do.
i don't want to loss all my data, this is non-root device.
anyone can help me please?
Click to expand...
Click to collapse
Can't you use the Find My Android thing that Google has to change the passcode on your phone? I'm pretty sure you can use it to remotely lock your phone. Then to unlock it you use your Google Password.
unlock with "OK Google" if you have Voice match activated?