Can't set preferred network from testing menu - Asus Zenfone Max Pro M2 Questions & Answers

After the latest update, everything worked well until I noticed that I can't force phone to use certain network via testing menu (it can, however, from the setting itself).
Usually, by typing *#*#4636#*#* on dial pad, the system brought up the testing menu which allows me to see phone information, mobile and Wi-Fi usage information. By tapping phone information, the phone shows up the information of SIM1 (and even SIM2, depends on phone's system/ROM), along with the IMEI and other nerdy stuffs.
There is a dropdown selection called "Preferred network" (or something similar), which basically 'forces' the phone to use only the network selected (you can force phone to use LTE even on bad signal, which usually auto-switches to HSPA).
However, hours after the update, the dropdown menu seems useless and can't change the preferred network. Tried soft restart and hard restart and it still doesn't work.
What should I do, then? This doesn't really bugs me but it annoys me whenever I want to use only LTE network since it eventually switches to HSPA on bad signal.

i got the problem to.. cant lock lte after update. help please

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Stuck SMS problem - Try this out...

Didn't have time to browse all the posts on this issue but while we're waiting for the next useless hotfix from HTC, I tried to go with manual settings for the network and network type by doing the following:
1. Wireless controls>Phone>Band: Change network type from Auto to WCDMA. Left Band Frequency on auto. Done.
2. Settings>All Settings>Personal>Phone>Network: Changed "Network selection" to "Manual". Your device will search for all available networks. Pick your carrier/network from the list.
3. On the same screen as 2, tap on "Set Networks" and uncheck all other networks except your own primary network.
With the above change the phone will only have my home carrier to choose from (not sure if that makes any difference) and the network type will always stay with HSPA which is no problem for me in the area I live, in fact I want that.
Cant confirm if this does it since the issue occurs sporadic, but so far five days without any SMS stuck in the outbox which is unusual for me, used to get it every single day.
Obviously the above leaves it to you to manually manage the network settings as well as running H all the time may be a problem for some, but if this works as an interim (hopefully not permanent!) solution for some users it could be worth giving it a shot...
Cheers.
Rom:1.48.405.2 UK, clean install without any of the previous SMS fixes but including all the currently avail updates from HTC.
Radio:15.28.50.07
Alisha said:
Didn't have time to browse all the posts on this issue but while we're waiting for the next useless hotfix from HTC, I tried to go with manual settings for the network and network type by doing the following:
1. Wireless controls>Phone>Band: Change network type from Auto to WCDMA. Left Band Frequency on auto. Done.
2. Settings>All Settings>Personal>Phone>Network: Changed "Network selection" to "Manual". Your device will search for all available networks. Pick your carrier/network from the list.
3. On the same screen as 2, tap on "Set Networks" and uncheck all other networks except your own primary network.
With the above change the phone will only have my home carrier to choose from (not sure if that makes any difference) and the network type will always stay with HSPA which is no problem for me in the area I live, in fact I want that.
Cant confirm if this does it since the issue occurs sporadic, but so far five days without any SMS stuck in the outbox which is unusual for me, used to get it every single day.
Obviously the above leaves it to you to manually manage the network settings as well as running H all the time may be a problem for some, but if this works as an interim (hopefully not permanent!) solution for some users it could be worth giving it a shot...
Cheers.
Rom:1.48.405.2 UK, clean install without any of the previous SMS fixes but including all the currently avail updates from HTC.
Radio:15.28.50.07
Click to expand...
Click to collapse
On mine under Wireless Settings>Phone is only has the options for sounds available?
Jammie: Doesn't sound like the right place. It's basically just the Comm Manager.
Thats right: Comm Manager/Phone then scroll down to Band to make those changes, then Done or Cancel and hit the Menu/Network or Advanced Network tab.
Bear in mind that if you select WCDMA only as opposed to Auto, then you will have no signal at all if you go to a non-3G area (of which there are still many thousands of square miles in UK!); overall its best to keep this at Auto for everyday use.
OK, I did steps 2 & 3 but on the first I had problem... Phone couldn't connect with the network with WCDMA, only with gsm, so I turned it from auto to gsm... I don't care about 3G
have tried all that and it didn't solve the sms problem for me...

no 3g icon or internet on my nexus s

hello everyone, my nexus s 4g is flashed to boost, i been using it for 3 months without problems but in the last 2 weeks the internet was working too slow and i did a hard reset to the phone with the dial code (*#*#786#*#*)
after the hard reset the phone didn't have service because the msid and phone # changed, i went into cdma workshop and restore the msid and phone # and the phone was working again, i can make and receive calls and send and receive texts
but now my problem is that the phone don't show the 3g icon and doesn't connect to internet
i will appreciate if somebody can help me get the 3g working again
thanks
This may sound stupid, but s mobile data enabled in settings -> wireless & network settings -> mobile networks ?
If it is, then have you tried enabling airplane mode and then disabling it? There are times when my NxS drops 3G connection for no apparent reason and this is one way I can get it back.
I saw this posted in the radio guide as way to "retrieve 3G data connection"
Code:
1. Go to Dialer. Dial *#*#4636#*#*
2. Go to Phone information. Choose the preferred network to
"GSM Auto PRL" or "CDMA Auto PRL" or whatever you have.
3. Scroll down, deactivate and activate Phone Radio.
4. Press Menu button.
5. Select Phone frequency, then choose your country.
6. In the previous menu push the Home button to go back to Homescreen.
7. Reboot.
(By Brainmaster)
Click to expand...
Click to collapse

3G Issues on Omnia 7

Hi guys,
I have a problem with the 3G connection on my phone. If I have wi-fi active, 3G doesn't work. If I turn off wi-fi and enable data connection, it still doesn't work (the 3G icon shows up next to the signal icon, but no internet). I have to restart the phone in order for the internet to work (a 3G+ icon shows up, or E, depending on the signal strength). And this method doesn't always work, sometimes I have to restart the phone 2-3 times.
I tried an app (Repair 3G), but it doesn't seem to do anything useful.
Also, I don't know if it matters, but there's no custom rom on the phone, only official updates. For unlocking, I used some website that I found here, I just visited the site from the phone, clicked a button and the phone was unlocked (at least I can install xap's from the PC).
Can someone help me with this?
Thanks!
You can try "Network Profile".
Choose another Profile and than back to yours .
If your profile is not listed in profile manager try some other which is listed for your country (which might use the same network as your provider).
Keep in mind that your IE favorites are also reset when switching profile. At least that's what I noticed.

[Q] Stuck on "EDGE". How can I change the Network under "SIM Status" ?

[Q] Stuck on "EDGE". How can I change the Network under "SIM Status" ?
I'm running Dirty Unicorns 9.8 OFFICIAL (5.1.1) on my Nexus 4. The other day I noticed I had like one or two bars so went into Settings > About phone > Status > SIM Status and clicked "Network". Usually, there are a handful of providers to use there and sometimes changing to a different one improves my reception (This is a T-Mobile phone). I don't remember what I left it on.
Today the phone is stuck on "EDGE" under "Cellular Network Type". I tried to get back in the "Network" to check and see if I left it on something stupid, but I can't get back into the provider selection. No matter what I do, the device won't hook up to "LTE" (whatever HSPA/HSPA+ thing T-mo says is LTE). Everything worked fine last week. Haven't applied any patches or anything other than messing around with the Network settings. Any idea what I might try? Is there a magic dialpad entry to use to reset the Network?
Thanks
eris170 said:
I'm running Dirty Unicorns 9.8 OFFICIAL (5.1.1) on my Nexus 4. The other day I noticed I had like one or two bars so went into Settings > About phone > Status > SIM Status and clicked "Network". Usually, there are a handful of providers to use there and sometimes changing to a different one improves my reception (This is a T-Mobile phone). I don't remember what I left it on.
Today the phone is stuck on "EDGE" under "Cellular Network Type". I tried to get back in the "Network" to check and see if I left it on something stupid, but I can't get back into the provider selection. No matter what I do, the device won't hook up to "LTE" (whatever HSPA/HSPA+ thing T-mo says is LTE). Everything worked fine last week. Haven't applied any patches or anything other than messing around with the Network settings. Any idea what I might try? Is there a magic dialpad entry to use to reset the Network?
Thanks
Click to expand...
Click to collapse
Same problem here with metro pcs who uses T-mobile
After a few days of this, and several chats and calls to T-Mobile, it seems T-Mobile is "working on towers" in my area and things will be like this for a few days. The situation is this according to the last phone call with T-mobile:
* HSPA+ is no longer available on the towers in my area
* LTE and GSM (Edge) are the only supported modes
* LTE is not supported on the Nexus 4. tuff-shizz. buy a new phone.
Ok well this sucks... so here's what I did in the past couple days.
* Installed Chroma ROM and the the LTEEnable zip file thing floating around all the forums here.
* Found out Chroma was a rebranded AOSP ripoff so uninstalled it.
* flashed Dirty Unicorns 6.0.1 to my Nexus 4, bluetooth seemed funky so flashed the .33 radio from "dmitry" ROM that I found on several threads. Also flashed LTEEnable zip, not sure I needed it. LTE now working.
* dialed *#*#4636#*#* and went into "Phone Info"
* Network Type: "LTE"
* Set Preferred Network Type: LTE/GSM (PRL) -- originally had this set to "LTE only" but no voice calls could go out, or come in.
You would think this is the end of story, but wait. Voice calling takes 20 seconds to connect (even voice mail). With "LTE only" settings all incoming calls go directly to voice mail. never even rings the phone. Are you shizzing me?? With "LTE/GSM (PRL)" the phone waits for 20 seconds to drop from LTE back to "Edge" before the call finally hooks up.
Today, found out nexus 4 doesn't do VOLTE (Voice Over LTE). at least thats what google said. That would explain the Drop to "Edge" when dialing out.
Thing is, I tried this with a NEXUS 5 on my account, using two different sims , running stock Android Whatever on the N5 and it does the EXACT SAME THING. dropping calls to "Edge" before connecting. Takes 20 seconds to dial out. Incoming calls on LTE (which the n5 runs by default) all go to voicemail.
So it seems the workaround now is to dial the "magic number" above and set the "Preferred Network" to "GSM only" (Edge). That's the only way to get phone calls in or out of either device on T-Mobile's network today. Don't bother trying to Google anything though because it won't re-connect to LTE to do it. On either my hacked N4 or the stock ROM N5. You may as well be using a dial-up modem to get any data through either phone.
So, in the end, I don't have anything screwed up under "Network Settings". I'm stuck in "Edge" mode because Tmo is updating towers for LTE. It remains to be seen if I have to upgrade both and N4 and N5 to stay on T-Mobile however. The next few days will tell. I still think this is a bit of a ****-move on T-Mobile's part. Especially if I have to upgrade the N5. It's an expense I wasn't planning on. They could at least kick in some rebate to help out with the cost of new devices. No idea if it would save any money to switch carriers at this point.

not receiving incoming calls...

just got the phone yesterday and updated it to the P beta. everything works amazingly well for a beta in my opinion, BUT i cant receive calls. outgoing calls, texts, web and apps are just fine.
spent almost 2 hours at tmobile flipping all the settings around and no luck. any ideas would be appreciated.
Same issue here bro...Incoming don't ring but I get voicemail notifications.... Really annoying, even if it is a DP.
Turns out the beta doesn't play well with the essential LTE. Switch to 3g and calls will come through. Hopefully it doesn't take long to find a work around for it
I believe the people having this issue have volte enabled...try and disable volte (it's broken anyway and more than likely why calls won't ring through) and see if that works
Got same issue... My experience was that I could solve the problem with reboot.
Issue came after playing on settings for mobile network.
Is meaning, when you do this you have to reboot afterwards otherwise you can't receive calls
Try it.
vergilbt said:
Got same issue... My experience was that I could solve the problem with reboot.
Issue came after playing on settings for mobile network.
Is meaning, when you do this you have to reboot afterwards otherwise you can't receive calls
Try it.
Click to expand...
Click to collapse
Tried rebooting multiple times while changing settings around. The only way I can get the calls to come through is by going without LTE completely.
knotjeff said:
Tried rebooting multiple times while changing settings around. The only way I can get the calls to come through is by going without LTE completely.
Click to expand...
Click to collapse
Settings/network settings/mobile network/advanced/enhanced LTE?
I had the same issue and to fix mine I just enabled Wifi Calling.
When on wifi I didn't get a call, just missed call notification. After enabling wifi calling, it comes through without issue.
I tested calling off wifi and on wifi and all calls come through good now.
This could be similar, so you guys might want to look at that also.
Good luck!
Heard from a few that this was solved by going into phone app settings -> calls -> calling accounts, then turning on "receive incoming calls". Seems it's disabled to save battery? Can't confirm as I just flashed to try it out and then went back to 8.1 because I like themes too much. Lol.
I'm on Sprint and was never able to make or receive calls regardless of Network settings in the easily accessible options menu.
The following fixed my issue. You can access this menu without downloading an app but I forget how so it's easier to just download the free app https://play.google.com/store/apps/details?id=com.xsquarestudio.forcelte
I had my network mode set to LTE/CDMA when first using this app, and somewhere in the middle I changed it to CDMA but I'm not sure how much that impacted the actual fix.
These were my steps. I'm not responsible for any damage this may cause to your device as I'm not sure if messing with these settings is foolproof or not.
First, opened previously linked app "Force LTE" then under "Set Preferred Network Type" I changed to CDMA only. Enabled/disabled airplane mode. This seemed to do nothing as LTE was still showing in statusbar.
I then chose CDMA auto (PRL), airplane mode on/off, didn't seem to do much either. LTE still showed in statusbar and couldn't make calls. Also "Voice Network Type" showed "Emergency Calls only" inside the app.
I then chose the 3 dot menu and chose "select radio band". I changed that to United States, without resolving problem. Then selected "Cellular 800" and this may have solved the problem, but I continued on and selected PCS, fiddled with some settings in Phones settings menu. Was finally able to receive calls and my signal indicator showed 3G. In app Voice Network Type was listed as 1xRtt. I decided to select radio band once more and chose Class 10.
Calls were still functioning fine. So I went into Main settings menu and changed mobile network from CDMA to LTE/CDMA. LTE kicked in and calls still work!
Again, these settings may only work for Sprint hence the PCS Network option, and I believe Sprint may utilize the 800mhz frequency. The app might show you different options depending on your carrier. I don't know.
Anyway, fully functioning! Woohoo!!
Forgetfull said:
Settings/network settings/mobile network/advanced/enhanced LTE?
Click to expand...
Click to collapse
I don't have anything in my settings that says "enhanced LTE" .
Tried using the 4g/LTE and the LTE only options. Neither would let calls through.
I have this problem using the Essential PH-1 with Android 9 Pie in South Korea on the KT network. It should be fully compatible, according to radio specifications, however it only works when I change the following setting:
Settings | Network & Internet | Mobile network | Advanced | Preferred network type | 3G
This is not ideal, since it makes the Internet slow, but at least I can make/receive voice calls. I submitted a support ticket to Essential requesting their official help (I'm well within warranty).
I had the same issue when I use my Att prepaid plan. The problem is caused by wrong network type, you can send text and browse internet, because they use the different channel. My PH-1 wrongly recognized the sim as CDMA/LTE mode, just switch it to 4G/LTE, it will be work. Go to Settings, then search "wi-fi calling", point "advanced" then you can see an opinion "Preferred network type" if you are ATT or T-mobile user, and your preferred network type is "LTE/CDMA“ then your phone cannot make call. Switch it to "4G/LTE", you phone will be work. BTW, Verzion uses CDMA, so if you are Verzion user, CDMA/LTE will work for you phone.

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