Hello,
I purchased an Mi A1 on 20th last month from an offline shop, and on the second day of use the display went blank (Could see lights on buttons, could use the touch, but no display), I raised a complaint and got a replacement from the store after Mi surprisingly approved it.
Now again I faced the same issue on my replacement phone, and the display has gone black, there's nothing I can do.
Has anyone else faced this issue or is it just me, for the second time?
If anyone has faced this, do you have a workaround?
jamstar.5 said:
Hello,
I purchased an Mi A1 on 20th last month from an offline shop, and on the second day of use the display went blank (Could see lights on buttons, could use the touch, but no display), I raised a complaint and got a replacement from the store after Mi surprisingly approved it.
Now again I faced the same issue on my replacement phone, and the display has gone black, there's nothing I can do.
Has anyone else faced this issue or is it just me, for the second time?
If anyone has faced this, do you have a workaround?
Click to expand...
Click to collapse
Nope,it's works fine .show the problem to offline dealer .may be they got entire defective units or they gave you same mobile again with proper covering .
Good luck
Sometimes a simple bug can look like a major problem. It can be just the auto- brightness lowering your brightness way below visible range. Next time if it happens, try flashing a bright light to your light sensor, or try restarting your mobile (holding power button for more than 10 sec will force restart your mobile).
jamstar.5 said:
Hello,
I purchased an Mi A1 on 20th last month from an offline shop, and on the second day of use the display went blank (Could see lights on buttons, could use the touch, but no display), I raised a complaint and got a replacement from the store after Mi surprisingly approved it.
Now again I faced the same issue on my replacement phone, and the display has gone black, there's nothing I can do.
Has anyone else faced this issue or is it just me, for the second time?
If anyone has faced this, do you have a workaround?
Click to expand...
Click to collapse
Faced the same situation,I bought from big C and I faced touch issue on the same day I purchased but my replaced mobile is working fine
I faced this issue this morning, I think the ambient display was the caused of this since it is on for me, I received a notification then I'm expecting the ambient display to show but it didn't then when I try to unlocked it, the phone is black then I just restart it since I know the position of the restart in screen. I turned off the ambient display now, will update when I happen again.
Mi A1 screen blackout
For those of you suffering from screen black-out on the Mi A1 during incoming calls or messages, here's a solution to try: dial *#*#6484#*#* then select ALS/PS and recalibrate the light sensor and proximity sensor as per instructions .
Xiaomi seems to have shipped thousands of phones with incorrectly calibrated sensors for quite some time and done nothing about it - google search: call screen black site:en.miui.com
ImagineerX said:
For those of you suffering from screen black-out on the Mi A1 during incoming calls or messages, here's a solution to try: dial *#*#6484#*#* then select ALS/PS and recalibrate the light sensor and proximity sensor as per instructions .
Xiaomi seems to have shipped thousands of phones with incorrectly calibrated sensors for quite some time and done nothing about it - google search: call screen black site:en.miui.com
Click to expand...
Click to collapse
Thx bro...
I had calibrated my phone...will try and keep observe it:good:
Sent from my Mi A1 using XDA Labs
I faced the same problem twice today. I don't know what to do. If you know anything please help me out on removed
Mod edit: I suggest not posting your phone number
Same problem on my A1, I have try the calibration. Thanks for the help.
engrpingr said:
I faced this issue this morning, I think the ambient display was the caused of this since it is on for me, I received a notification then I'm expecting the ambient display to show but it didn't then when I try to unlocked it, the phone is black then I just restart it since I know the position of the restart in screen. I turned off the ambient display now, will update when I happen again.
Click to expand...
Click to collapse
Yes it's a bug with ambient display. I've even deliberately tried to trigger the bug and it's a software problem. Should be fixed in an update.
Ron1209 said:
Yes it's a bug with ambient display. I've even deliberately tried to trigger the bug and it's a software problem. Should be fixed in an update.
Click to expand...
Click to collapse
Hope they will fixed it. I did not experience it again after turning it off. Cheers!
The problem was not fixed with the calibration. I had another black screen episode right after receiving a message
Bad Display
I faced the same issue. When I tried to open my phone with fingerprint then suddenly the screen goes black and nothing was working. There was light in the navigation buttons and nothing else. I purchased it from Flipkart and they denied the replacement. I don't know what to do now.
Jaspreet11 said:
I faced the same issue. When I tried to open my phone with fingerprint then suddenly the screen goes black and nothing was working. There was light in the navigation buttons and nothing else. I purchased it from Flipkart and they denied the replacement. I don't know what to do now.
Click to expand...
Click to collapse
For now I have disabled ambient display. Try this
Happened once to me. Turning off ambient display indeed seems to work in preventing it from happening again.
jamstar.5 said:
Hello,
I purchased an Mi A1 on 20th last month from an offline shop, and on the second day of use the display went blank (Could see lights on buttons, could use the touch, but no display), I raised a complaint and got a replacement from the store after Mi surprisingly approved it.
Now again I faced the same issue on my replacement phone, and the display has gone black, there's nothing I can do.
Has anyone else faced this issue or is it just me, for the second time?
If anyone has faced this, do you have a workaround?
Click to expand...
Click to collapse
it's an ambient display bug, I deactivated this option frm setting and there is not this bug again, try this
Thanks ghpranav ,
ghpranav said:
Sometimes a simple bug can look like a major problem. It can be just the auto- brightness lowering your brightness way below visible range. Next time if it happens, try flashing a bright light to your light sensor, or try restarting your mobile (holding power button for more than 10 sec will force restart your mobile).
Click to expand...
Click to collapse
I have face same issue as per your advice "holding power button for more than 10 sec will force restart your mobile" will help me, Thanks for your suggestion
i have same bug. i'm trying to resolve deactivating ambient display.
Bug is not solved with last release sw
Can we all report this through the Xiaomi feedback app? It seems everyone I know with the Mi A1 has this bug too.
got a replacement set yesterday due to light bleed.. current set has light bleed but is minor...
the problem now is the secondary display doesnt work when the main display is off!!
went to htc retailer and they said is hardware issue
no matter i lift the phone up or double triple tap the secondary display..still it does not respond to anything, seems dead
but when the main display is on, the secondary display comes to life and works flawlessly
any solutions?
Update: I am able to toggle flashlight, wifi etc by swiping and tapping the secondary display, but the secondary screen shows nothing
lee88 said:
got a replacement set yesterday due to light bleed.. current set has light bleed but is minor...
the problem now is the secondary display doesnt work when the main display is off!!
went to htc retailer and they said is hardware issue
no matter i lift the phone up or double triple tap the secondary display..still it does not respond to anything, seems dead
but when the main display is on, the secondary display comes to life and works flawlessly
any solutions?
Click to expand...
Click to collapse
anyone?? kinda urgent here ;(
lee88 said:
anyone?? kinda urgent here ;(
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Click to collapse
I supose you already checked out it is activated in settings...
Enviado desde mi HTC U Ultra mediante Tapatalk
arventaria said:
I supose you already checked out it is activated in settings...
Enviado desde mi HTC U Ultra mediante Tapatalk
Click to expand...
Click to collapse
yeah in settings it's turned on
So I need to send it to service centre? Sick and tired of the process
I would try to force stop a system app called HTC Lock Screen.
Enviado desde mi HTC U Ultra mediante Tapatalk
arventaria said:
I would try to force stop a system app called HTC Lock Screen.
Enviado desde mi HTC U Ultra mediante Tapatalk
Click to expand...
Click to collapse
Where is it? Can't find it in the "manage app" tab
BTW I factory reset the phone already, but still the same..
Hi Everyone,
i'm facing since this morning a broken Hardware Navigation Touch Panel.
The Display is working fine. Now i will explain the Problem.
When you turn on the Smartphone, the phone is still vibrating a bit its like you have touched the display but you didn't.
Next when you open an app then in the next secound the app will minimized without touching the Navigation Buttons.
So I turned the H/W Buttons off and the mini Vibrations and the minimation stops.
So did someone has faced this problem and how did you solved it?
I have the latest AospExtended ROM V5.3 on it. And i reflashed to stock and there is the same problem.
Hi,
My Axon 7 has develop a strange problem. The screen shut off when ever an object, for example my hand or finger pass close to the top right corner.
I'm not even touching the phone. It closes the screen from about 1 " on top of this location.
I really don't understand what is going on !?!?!
The top right corner is where is located the proximity and light sensor. So your problem comes from this sensor.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Thank you for your help. It's what I thought but wasn't sure.
I found the problem. My phone app "Drupe" was causing the problem for some reason.
It was acting like I was always on call. Even after a reboot.
skullmurdoc said:
Thank you for your help. It's what I thought but wasn't sure.
I found the problem. My phone app "Drupe" was causing the problem for some reason.
It was acting like I was always on call. Even after a reboot.
Click to expand...
Click to collapse
Hey man I have this same problem too. How did you solve it?
I uninstall "Drupe" which is a phone and caller ID app. It was causing this weird probleme